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Top BPO Companies in Rochester

Ratings Updated: June 15, 2026
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0 Leaders 15 Contenders

17 Companies

Country: United States
State: New York
City: Rochester

List of the Top Rochester BPO Services

  • Featured

    What are Featured Providers?

    Unity Communications Logotype

    Unity Communications

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Rochester, NY

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

    See all 44 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients express high satisfaction with Unity Communications, noting their effective support in revenue cycle management and clerical tasks. One client highlighted their impressive organizational skills and responsiveness, leading to consistent collections despite staff turnover. Feedback underscored the team's respectful and engaged demeanor, contributing to a positive working relationship. While there were initial attendance issues, the implementation of new strategies led to a remarkable 99.59% attendance rate, demonstrating their commitment to improvement.
    Read 1 Recent Review

    Industry Experience

    Unity Communications has demonstrated significant expertise across various industries, including healthcare, telecommunications, retail, and e-commerce. Clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing teams. Notable strengths include effective customer service management, data processing, and administrative support. The overall sentiment reflects high satisfaction, particularly in healthcare and telecommunications, indicating a strong fit for organizations seeking reliable operational support and improved customer interaction.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback indicates that Unity Communications offers competitive pricing and good value for money. One client noted that their pricing fit their budget while providing effective services, leading to increased efficiency and satisfaction. Another client appreciated the cost-effectiveness compared to local options, emphasizing the high-quality results at a fraction of the cost. Overall, clients express satisfaction with the balance of quality and affordability, suggesting that Unity Communications is a financially viable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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    tracking image
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Rochester, NY

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Exceptional results

    Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Remote CoWorker Logotype

    Remote CoWorker

    4.8 189 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Rochester, NY

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

    See all 189 projects
    16 of 17 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 17 times in the past 6 months

    In the past six months, clients have praised Remote CoWorker for their exceptional communication, professionalism, and timely project delivery. Notably, one client highlighted the 'significant increase in capacity for business development' and another noted their 'impressive onboarding process.' Overall sentiment reflects high satisfaction, with multiple clients stating they felt supported and valued, contributing to improved operational efficiency and productivity. Areas for improvement were rarely mentioned, indicating strong performance across various projects.
    Read 18 Recent Reviews

    Industry Experience

    Remote CoWorker excels across multiple industries, including Medical, Real Estate, Arts & Entertainment, and Education. Feedback indicates strong project management, responsiveness, and a commitment to understanding client needs. In Medical, they enhance operational efficiency and patient communication, while in Real Estate, they improve lead generation and appointment scheduling. Clients in Arts & Entertainment praise their administrative support, and Education providers benefit from effective marketing strategies. Overall, Remote CoWorker is well-regarded for its adaptability and efficiency across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate

    Average Project Cost Breakdown

    Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Remote CoWorker for offering excellent value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client stated, "Remote CoWorker provided great value for cost," while another highlighted, "The price is great for the quality of work." Overall sentiment reflects satisfaction with the company's affordability and effective support, making it a reliable choice for various business needs.
    Read All Reviews
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    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Rochester, NY

    Services provided

    15% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% AI Agents
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services

    TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

    See all 18 projects

    Reviews mention Reliable

    Clients consistently highlight TECHSPEED INC's reliability, noting their effective project management and proactive communication. One client praised their ability to meet deadlines and respond swiftly to inquiries, emphasizing the impressive ownership and accountability demonstrated by the team. The feedback reflects a strong sentiment of satisfaction, with no identified areas for improvement, indicating that the company consistently meets and exceeds client expectations.
    • Data Entry Services for Data Solutions Company
      5.0 Jun 2, 2021

      Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.

      Read Full Review
    • Customer Service Outsourcing for Home Care Agency
      5.0 Sep 29, 2025

      Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.

      Read Full Review
    Read All Reviews
    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
    Read All Reviews

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    United States (16) Canada (1)
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  • Direct2Market Sales Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    East Rochester, NY

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Direct2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Action Telephone Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rochester, NY

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Action Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Big Outsource Logotype

    Big Outsource

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Serves Rochester, NY

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 52 projects

    Reviews mention Reasonable pricing

    Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.
    • Call Center Support for Health Consultation Firm
      5.0 Jul 19, 2023

      Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.

      Read Full Review
    Read All Reviews

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
    View Profile Visit Website
    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Serves Rochester, NY

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Transparent

    The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.
    • Customer Service, Security & Risk Assessment for Fintech Co
      5.0 Apr 28, 2022

      TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.

      Read Full Review
    Read All Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)
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  • GLC Business Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Rochester, NY

    Services provided

    75% Back Office Outsourcing
    25% Cybersecurity

    Founded in 1992, GLC Business Services is a Back Office Outsourcing company. The firm provides Back Office Outsourcing and Cybersecurity.

    Read more
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  • FlashCat Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Rochester, NY

    Services provided

    20% Branding
    20% CRM Consulting and SI
    20% Pay Per Click +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    FlashCat is a branding company in Phoenix, Arizona and Rochester, New York. Founded in 2024, the team specializes in Branding and Social Media Marketing.

    Read more

    Rochester, NY

    115 Liberty Pole Way
    Rochester, NY 14604

    2 - 5

    6028464622

    See All Locations (2)
    View Profile
  • Datrose Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Webster, NY

    Services provided

    80% Call Center Services
    20% Accounting

    Datrose is a call center company in Webster, New York. Founded in 1976, the team focuses on Call Center Services and Accounting.

    Read more
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  • Do Well Design Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Hilton, NY

    Services provided

    20% Branding
    20% Digital Strategy
    20% Marketing Strategy +2 services
    20% Sales Outsourcing
    20% Web Design

    Headquartered in Hilton, New York, Do Well Design Studio is a branding firm. Launched in 2009, the team provides Branding and Marketing Strategy.

    Read more
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  • Capital Management Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Capital Management Services, an answering service company, was established in 2000. The company focuses on Call Center Services and Customer Service Outsourcing, and is midsize.

    Read more
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  • HiOperator Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Buffalo, NY

    Services provided

    70% E-Commerce Development
    30% Customer Service Outsourcing

    HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.

    Read more

    Buffalo, NY

    241 Main Street
    Buffalo, NY 14203

    31 - 40

    See All Locations (2)
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  • OnPoint Management Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Services provided

    60% Sales Outsourcing
    10% Content Marketing
    10% Pay Per Click +2 services
    10% Search Engine Optimization
    10% Social Media Marketing

    OnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.

    Read more
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  • All Calls Matter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.

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  • Media Sales Plus Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Services provided

    40% Direct Marketing
    30% Call Center Services
    30% Search Engine Optimization

    Media Sales Plus Inc is a Direct Marketing company established in 2001. The team focuses on Direct Marketing and Search Engine Optimization and is headquartered in Buffalo, New York.

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  • Asset Compliant Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cheektowaga, NY

    Services provided

    100% Call Center Services

    Asset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.

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  • The Virtual Deal Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Buffalo, NY

    Services provided

    40% Back Office Outsourcing
    30% Email Marketing
    30% Sales Outsourcing

    The Virtual Deal is a Back Office Outsourcing company launched in 2019. The firm provides Back Office Outsourcing and Email Marketing.

    Read more
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  • Market Presence Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Niagara Falls, NY

    Services provided

    60% Sales Outsourcing
    25% Market Research
    15% Marketing Strategy

    Market Presence is a Sales Outsourcing company. The agency is located in Niagara Falls, New York. Their services include Sales Outsourcing and Market Research.

    Read more
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  • Saucal Logotype

    5.0 9 reviews
    $10,000+
    $150 - $199 / hr
    10 - 49
    Buffalo, NY

    Services provided

    70% E-Commerce Development
    10% API Development
    10% Customer Service Outsourcing +1 service
    10% Web Design

    Saucal is a web development company specializing in WooCommerce and WordPress solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients consistently highlight their ability to enhance website performance and solve complex technical challenges, resulting in increased conversions and customer satisfaction. Saucal is commended for being a reliable partner and valued for their knowledgeable and communicative team.

    See all 9 projects

    Reviews mention Knowledgeable

    Clients consistently praise Saucal for their extensive knowledge and expertise, particularly in WooCommerce and website maintenance. One client highlighted the thorough, knowledgeable, and creative support provided by team member Kostas during complex development challenges. Another client noted their impressive ability to remember past issues and provide context, which enhances communication. Overall, the sentiment regarding Saucal's knowledge is highly positive, with clients feeling confident in their capabilities and the solutions they offer.
    • WooCommerce Module Dev for Global Payment Processing Co
      5.0 May 7, 2024

      Overall, Kostas has been thorough, knowledgeable, and creative. He has understood merchants' requests and tried to weigh them with WooCommerce and payment best practices. He has also worked with us to find a common solution for every issue, so he has been great at his role. They're experts in WooCommerce, so allow them to do their job and share their knowledge as best as possible.

      Read Full Review
    • WordPress Maintenance for Robotics Manufacturing Company
      5.0 Oct 10, 2017

      Also, they've recommended some awesome tools for us to use for our business. Jilt is a great cart recovery email system that we use now that they recommend. They know the space really well. They've also introduced us to another marketing firm that we need to take advantage of.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on Saucal indicates a strong sentiment regarding their overall cost and value for money. Clients report significant investments, such as $150,000 and $258,000, yet express satisfaction with the outcomes, highlighting Saucal's ability to deliver high-quality solutions. One client emphasized that Saucal consistently over-delivered on expectations, while another noted their transparent pricing and adherence to budgets. Overall, clients appreciate the combination of expertise and responsiveness, leading to a perception of excellent value despite varying investment levels.
    Read All Reviews

    View projects from:

    United States (5) Canada (2) Australia (1) Timor-Leste (1)

    Buffalo, NY

    50 Fountain Plaza, Suite 1400
    Buffalo, NY 14202

    2 - 5

    8559799015

    See All Locations (2)
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  • Abbott Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Services provided

    100% Call Center Services

    Established in 1948, Abbott Answering Service is a small call center service. Their team focuses on Call Center Services.

    Read more
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  • Key Video Production Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Cheektowaga, NY

    Services provided

    60% Video Production
    20% Call Center Services
    20% Graphic Design

    Key Video Production is a small Cheektowaga, New York-based video production company. Their services include Video Production and Call Center Services.

    Read more
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List of the Top Rochester BPO Services

  1. Direct2Market Sales Solutions Logotype

    Direct2Market Sales Solutions

    Undisclosed
    Undisclosed
    10 - 49
    East Rochester, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  2. Action Telephone Logotype

    Action Telephone

    Undisclosed
    Undisclosed
    10 - 49
    Rochester, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. GLC Business Services Logotype

    GLC Business Services

    $1,000+
    < $25 / hr
    50 - 249
    Rochester, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  4. FlashCat Logotype

    FlashCat

    $5,000+
    $50 - $99 / hr
    50 - 249
    Rochester, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  5. Datrose Logotype

    Datrose

    $1,000+
    < $25 / hr
    50 - 249
    Webster, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  6. Do Well Design Studio Logotype

    Do Well Design Studio

    Undisclosed
    Undisclosed
    Freelancer
    Hilton, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  7. Capital Management Services Logotype

    Capital Management Services

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  8. HiOperator Logotype

    HiOperator

    Undisclosed
    Undisclosed
    250 - 999
    Buffalo, NY

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    2.3/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    30% Back Office Outsourcing
    70% Other
    View Profile Visit Website
  9. OnPoint Management Group Logotype

    OnPoint Management Group

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% Back Office Outsourcing
    40% Other
    View Profile Visit Website
  10. All Calls Matter Logotype

    All Calls Matter

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  11. Media Sales Plus Inc Logotype

    Media Sales Plus Inc

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Back Office Outsourcing
    70% Other
    View Profile Visit Website
  12. Asset Compliant Solutions Logotype

    Asset Compliant Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Cheektowaga, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  13. The Virtual Deal Logotype

    The Virtual Deal

    Undisclosed
    Undisclosed
    2 - 9
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  14. Market Presence Logotype

    Market Presence

    $1,000+
    $50 - $99 / hr
    2 - 9
    Niagara Falls, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Back Office Outsourcing
    40% Other
    View Profile Visit Website
  15. Saucal Logotype

    Saucal

    $10,000+
    $150 - $199 / hr
    10 - 49
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website

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