Top BPO Companies in Pittsburgh
3 Leaders 15 Contenders
34 Companies
List of the Top Pittsburgh BPO Services
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Featured
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$1,000+< $25 / hr1,000 - 9,999Serves Pittsburgh, PAServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.
$1,000+< $25 / hr1,000 - 9,999Serves Pittsburgh, PAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$100,000+Undisclosed10,000+Serves Pittsburgh, PAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +4 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingSee all 9 projectsIntegra Global Solutions is a cost-effective accounting outsourcing firm that delivers skilled financial services, including bookkeeping, tax compliance, and automation solutions. Approximately 83% of reviews highlight their excellent project management and responsiveness. Clients praise their ability to reduce errors and improve reporting speed, though some suggest offering more strategic guidance. Overall, Integra effectively supports businesses by streamlining financial processes and enhancing operational focus.
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Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Services provided
40% Back Office Outsourcing15% Customer Service Outsourcing5% Call Center Services +8 services5% Content Marketing5% Content Writing Services5% Market Research5% Marketing Strategy5% Social Media Marketing5% Transcription5% Translation5% Web DesignSee all 5 projectsVirtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.
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$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% TranscriptionSee all 1 projectsDiskriter is a digital marketing company specializing in website development and online promotion services. According to the client's feedback, Diskriter successfully enhanced their digital presence, leading to improved ROI through effective Facebook, LinkedIn, and Google AdWords campaigns. The company is praised for its dedication and professionalism, with 100% positive feedback and no areas for improvement noted.
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$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Services provided
65% Document Digitization & Management20% Business Consulting10% Commercial Financing +1 service5% Financial Advising & PlanningSuntec Group is a Document Digitization & Management company headquartered in Canonsburg, Pennsylvania. The team provides Document Digitization & Management and Business Consulting.
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$1,000+< $25 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesCMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
Services provided
30% Call Center Services30% IT Managed Services20% Document Digitization & Management +2 services10% Back Office Outsourcing10% Customer Service OutsourcingAutomated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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$1,000+< $25 / hr50 - 249Bethel Park, PA
Services provided
75% Back Office Outsourcing25% Call Center ServicesAxion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementKeystone Locksmith Shop is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and are based in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed10 - 49Turtle Creek, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGeneral Locksmith Store, a Business Consulting company, was launched in 1984. The small team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUsa Locksmith Service is a Business Consulting company. Their small team of employees is in Pittsburgh, Pennsylvania. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Shop is a Business Consulting company. Launched in 1987, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Blawnox, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Universal Locksmith Store was launched in 1985. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1988, Lock & Key Shop is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBased in Pittsburgh, Pennsylvania, Top Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Duquesne, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Duquesne, Pennsylvania-based Business Consulting company. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Mifflin, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementTown Center Locksmith Shop is a small Business Consulting company. Founded in 1979, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. Founded in 2003, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLogan Locksmith Shop is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were founded in 1975.
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UndisclosedUndisclosed10 - 49Braddock, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCentral Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1975.
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$1,000+$25 - $49 / hr250 - 999Pittsburgh, PA
Services provided
20% Back Office Outsourcing20% Custom Software Development20% IT Managed Services +2 services20% IT Staff Augmentation20% Mobile App DevelopmentSee all 1 projectsTech Matter (Pvt) Ltd provides comprehensive software development services, including architecture design, coding, testing, deployment, and ongoing support. Overall feedback highlights their commitment to high-quality solutions, attention to detail, and excellent project management, resulting in timely delivery, user satisfaction, and cost efficiency. Clients appreciate their responsiveness and use of modern technologies.
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$1,000+Undisclosed2 - 9Pittsburgh, PA
Services provided
50% Call Center Services25% Recruiting25% StaffingCall Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingVillage Locksmith Store is a Business Consulting company. Their small team is based in Pittsburgh, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Corporate Training & Coaching +1 service15% Commercial Property ManagementLocksmith & Lock Store is a small Business Consulting company located in Pittsburgh, Pennsylvania. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesAllegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesSmall phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
15% Cybersecurity10% Call Center Services10% Cloud Consulting & SI +8 services10% IT Staff Augmentation10% IT Strategy Consulting10% IoT Development10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% BI & Big Data Consulting & SI5% Compliance Consulting5% Procurement SupportEstablished in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
70% Sales Outsourcing20% Call Center Services10% Customer Service OutsourcingSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Weirton, WV
Services provided
38% Customer Service Outsourcing33% Back Office Outsourcing29% Call Center ServicesA V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Greensburg, PA
Services provided
40% Demand Generation Marketing30% Sales Outsourcing10% Email Marketing +2 services10% Other Digital Marketing10% Web DesignEstablished in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Monroeville, PA
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web Design10% Web DevelopmentConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Beaver Falls, PA
Services provided
10% Digital Strategy10% Email Marketing10% Logo +7 services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentReformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.
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$250,000+$300+ / hr10,000+Fairmont, WV
Services provided
60% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% HR ConsultingTeleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Pittsburgh, PA
Services provided
100% Call Center ServicesFirst Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
35% Business Consulting35% IT Strategy Consulting30% Call Center ServicesDigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 3 Pittsburgh BPO Services
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Ability to deliver
24.1/40.018.2/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Ability to deliver
24.3/40.014.6/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Ability to deliver
23.4/40.016.2/20 Reviews1.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Turtle Creek, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Blawnox, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Duquesne, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49West Mifflin, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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