Top BPO Companies in Pittsburgh
22 Companies
List of the Top Pittsburgh BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Pittsburgh, PAServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
Read Full Review -
Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Pittsburgh, PAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
$1,000+< $25 / hr1,000 - 9,999Serves Pittsburgh, PAServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
Read All ReviewsSelect Industry to see insights
Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
View projects from:
$1,000+< $25 / hr50 - 249Serves Pittsburgh, PAServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency in project execution. One Executive Director noted their capability to manage complex data entry for nearly 5,000 records with minimal errors, emphasizing their timely completion and excellent communication. Another client praised TechSpeed for delivering a comprehensive research report rapidly and at a competitive price. Overall, the sentiment reflects a high level of satisfaction with TechSpeed's organizational skills and commitment to error-free results.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
Read Full Review -
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +4 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingSee all 9 projectsIntegra Global Solutions is a cost-effective accounting outsourcing firm that delivers skilled financial services, including bookkeeping, tax compliance, and automation solutions. Approximately 83% of reviews highlight their excellent project management and responsiveness. Clients praise their ability to reduce errors and improve reporting speed, though some suggest offering more strategic guidance. Overall, Integra effectively supports businesses by streamlining financial processes and enhancing operational focus.
7 of 7 reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Integra Global Solutions highlight a strong overall sentiment, emphasizing their reliability, cost-effectiveness, and responsive project management. Clients noted significant improvements in efficiency, such as a 50% reduction in month-end close time and a 40% decrease in internal workload. Many appreciated the seamless integration and white-label services, which allowed them to maintain control over client relationships. Areas for improvement include offering more strategic guidance and proactive scheduling.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
Review Rating from Pittsburgh Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Pittsburgh, clients highlight Integra Global Solutions' expertise in providing dependable external accounting teams. Their efficient project management and ability to adapt during busy periods helped firms cut costs and improve operational focus, making them a trusted partner for financial solutions.Read All Reviews -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Services provided
40% Back Office Outsourcing15% Customer Service Outsourcing5% Call Center Services +8 services5% Content Marketing5% Content Writing Services5% Market Research5% Marketing Strategy5% Social Media Marketing5% Transcription5% Translation5% Web DesignSee all 5 projectsVirtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.
Reviews mention Efficient
Clients consistently highlight Virtual Assist USA's efficiency in delivering services that significantly enhance productivity. One review notes a remarkable savings of $500,000 and 120 hours monthly, underscoring their ability to streamline operations. Additionally, the proactive nature of their team is praised, as they effectively handle tasks like scheduling and data entry, allowing clients to focus on core functions. Overall, the sentiment surrounding their efficiency is highly positive.-
Virtual Assistant for Gaming Company
5.0 Aug 12, 2017Virtual Assist USA is one of the best virtual assistant services because they are very efficient.
Read Full Review
Was this helpful?
Industry Experience
Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.
Read All ReviewsSelect Industry to see insights
Real estate IT Services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Pittsburgh, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Pittsburgh, PAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
Read Full Review
Was this helpful?
Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$10,000+< $25 / hr250 - 999Serves Pittsburgh, PAServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
View projects from:
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
-
-
$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% TranscriptionSee all 1 projectsDiskriter is a digital marketing and web development company with a history spanning over 70 years. Reviews highlight their expertise in website development, social media marketing, and digital advertising, leading to improved ROI and increased customer inquiries. The client appreciates Diskriter's professional project management and dedication to client success, with 100% positive feedback and no areas for improvement mentioned.
Industry Experience
Diskriter demonstrates expertise in the construction industry, particularly in enhancing digital presence through website development and digital marketing. Clients report significant improvements in ROI from targeted campaigns on platforms like Google AdWords, Facebook, and LinkedIn. The overall sentiment is highly positive, highlighting their professionalism, effective project management, and dedication to client success. Prospective clients in the construction sector can expect impactful digital solutions tailored to their business needs.
Read All ReviewsSelect Industry to see insights
ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Diskriter's pricing, describing their services as a good value for money. One client noted a $10,000 investment that resulted in improved ROI through effective digital marketing campaigns. They appreciated the professionalism and dedication of Diskriter, stating, 'We are very happy with their work and price point,' and expressed willingness to recommend their services to others, indicating a positive overall sentiment regarding cost-effectiveness.Was this helpful?
-
$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Services provided
65% Document Digitization & Management20% Business Consulting10% Commercial Financing +1 service5% Financial Advising & PlanningSuntec Group is a Document Digitization & Management company headquartered in Canonsburg, Pennsylvania. The team provides Document Digitization & Management and Business Consulting.
Read more -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesCMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Pittsburgh, PA
Services provided
30% Call Center Services30% IT Managed Services20% Document Digitization & Management +2 services10% Back Office Outsourcing10% Customer Service OutsourcingAutomated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
Read more -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Services provided
75% Back Office Outsourcing25% Call Center ServicesAxion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
Read more -
Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911More than 5k
+57 601 743 3303
-
-
UndisclosedUndisclosed10 - 49Duquesne, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Duquesne, Pennsylvania-based Business Consulting company. They focus on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49West Mifflin, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementTown Center Locksmith Shop is a small Business Consulting company. Founded in 1979, the team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. Founded in 2003, the team specializes in Business Consulting and Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Pittsburgh, PA
Services provided
50% Call Center Services25% Recruiting25% StaffingCall Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
Read more -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesAllegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesSmall phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
15% Cybersecurity10% Call Center Services10% Cloud Consulting & SI +8 services10% IT Staff Augmentation10% IT Strategy Consulting10% IoT Development10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% BI & Big Data Consulting & SI5% Compliance Consulting5% Procurement SupportEstablished in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
70% Sales Outsourcing20% Call Center Services10% Customer Service OutsourcingSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Weirton, WV
Services provided
38% Customer Service Outsourcing33% Back Office Outsourcing29% Call Center ServicesA V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Greensburg, PA
Services provided
40% Demand Generation Marketing30% Sales Outsourcing10% Email Marketing +2 services10% Other Digital Marketing10% Web DesignEstablished in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Monroeville, PA
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web Design10% Web DevelopmentConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Beaver Falls, PA
Services provided
10% Digital Strategy10% Email Marketing10% Logo +7 services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentReformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.
Read more -
$250,000+$300+ / hr10,000+Fairmont, WV
Services provided
60% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% HR ConsultingTeleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read moreSee All Locations (3)Fairmont, WV
609 Bellview Blvd #1a
Fairmont, WV 2655416 - 20
502-423-6418
-
UndisclosedUndisclosed50 - 249Pittsburgh, PA
Services provided
100% Call Center ServicesFirst Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
35% Business Consulting35% IT Strategy Consulting30% Call Center ServicesDigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Pittsburgh BPO Services
-
$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Ability to deliver
24.1/40.018.2/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Ability to deliver
24.3/40.014.6/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Ability to deliver
23.4/40.016.2/20 Reviews1.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Duquesne, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49West Mifflin, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+Undisclosed2 - 9Pittsburgh, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Weirton, WV
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Greensburg, PA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Monroeville, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
Latest BPO Articles
See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025
Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.
Why More Law Firms Are Leveraging BPOs
Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.