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Top BPO Companies in Pittsburgh

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Pittsburgh, PA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Integra Global Solutions is a cost-effective accounting outsourcing firm that delivers skilled financial services, including bookkeeping, tax compliance, and automation solutions. Approximately 83% of reviews highlight their excellent project management and responsiveness. Clients praise their ability to reduce errors and improve reporting speed, though some suggest offering more strategic guidance. Overall, Integra effectively supports businesses by streamlining financial processes and enhancing operational focus.

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7 of 7 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews of Integra Global Solutions reflect a strong overall sentiment, with clients praising their reliability, cost-effectiveness, and project management. Specific feedback highlights significant improvements in financial reporting speed, accuracy, and reduced workload, with one client noting a 50% reduction in month-end close time. Clients appreciate the seamless integration of their teams and the proactive problem-solving approach. However, some suggest areas for improvement, such as offering more strategic guidance and proactive scheduling.
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Industry Experience

Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerce

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Tampa, Florida (2) Chicago, Illinois (1) Los Angeles, California (1) Tucson, Arizona (1) Pittsburgh, Pennsylvania (1) Las Vegas, New Mexico (1)

Wexford, PA

7500 Brooktree Road, Suite 100
Wexford, PA 15090
1001 - 2000

4122671529

Wexford, PA

7500 Brooktree Road Suite 100
Wexford, PA 15090
1001 - 2000

4122671529

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Virtual Assist USA

4.6 5 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Pittsburgh, PA

Services provided

40% Back Office Outsourcing

15% Customer Service Outsourcing

5% Call Center Services +8 services

5% Content Marketing

5% Content Writing Services

5% Market Research

5% Marketing Strategy

5% Social Media Marketing

5% Transcription

5% Translation

5% Web Design

Virtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.

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Reviews mention High-quality work
Clients consistently praise Virtual Assist USA for delivering high-quality work, particularly in transcription and translation services. One client highlighted their 'good service' and noted the company's effective use of modern technologies, ensuring fast and secure delivery. The positive sentiment is further reinforced by comments on their competitive pricing and ease of use, with no suggested areas for improvement, indicating strong overall satisfaction with the quality of their work.

Translation Services for Real Estate Company

4.0 Dec 27, 2017

Their strength is that they provide good service. They do a good job of securing information for my company. They are easy to use.
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Industry Experience

Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.
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Real estate IT Services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.
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Pittsburgh, PA

6101 Penn Avenue, PA
Pittsburgh, PA 15206
31 - 40

412-953-5486

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Pittsburgh, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Flexible
Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s flexibility. Clients noted their ability to adapt strategies and solutions to meet evolving needs, with one stating, "Boldr has been very supportive and flexible with us when it comes to our requests and processes." Another client emphasized their exceptional level of customization, stating that Boldr. understands their specific needs and provides tailored support solutions. This adaptability has been instrumental in fostering successful partnerships across various projects.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Pittsburgh, PA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Proactive
Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Diskriter

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Pittsburgh, PA

Services provided

50% Back Office Outsourcing

50% Transcription

Diskriter is a digital marketing and web development company with a history spanning over 70 years. Reviews highlight their expertise in website development, social media marketing, and digital advertising, leading to improved ROI and increased customer inquiries. The client appreciates Diskriter's professional project management and dedication to client success, with 100% positive feedback and no areas for improvement mentioned.

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Industry Experience

Diskriter demonstrates expertise in the construction industry, particularly in enhancing digital presence through website development and digital marketing. Clients report significant improvements in ROI from targeted campaigns on platforms like Google AdWords, Facebook, and LinkedIn. The overall sentiment is highly positive, highlighting their professionalism, effective project management, and dedication to client success. Prospective clients in the construction sector can expect impactful digital solutions tailored to their business needs.
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Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express satisfaction with Diskriter's pricing, describing their services as a good value for money. One client noted a $10,000 investment that resulted in improved ROI through effective digital marketing campaigns. They appreciated the professionalism and dedication of Diskriter, stating, 'We are very happy with their work and price point,' and expressed willingness to recommend their services to others, indicating a positive overall sentiment regarding cost-effectiveness.
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Pittsburgh, PA

2840 LIBRARY ROAD, SUITE 300
Pittsburgh, PA 15234
16 - 20

800-242-1622

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Suntec Group

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Canonsburg, PA

Services provided

65% Document Digitization & Management

20% Business Consulting

10% Commercial Financing +1 service

5% Financial Advising & Planning

Suntec Group is a Document Digitization & Management company headquartered in Canonsburg, Pennsylvania. The team provides Document Digitization & Management and Business Consulting.
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Canonsburg, PA

333 Technology Drive
Canonsburg, PA 15317
76 - 100

+918068453700

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CMC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pittsburgh, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

CMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
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Pittsburgh, PA

2121 Noblestown Road,
Pittsburgh, PA 15205
31 - 40

412.937.0900

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Automated Health Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pittsburgh, PA

Services provided

30% Call Center Services

30% IT Managed Services

20% Document Digitization & Management +2 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Automated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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Pittsburgh, PA

9370 McKnight Road
Pittsburgh, PA 15237
41 - 49

+1.412.367.3030

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Axion Data

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bethel Park, PA

Services provided

75% Back Office Outsourcing

25% Call Center Services

Axion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
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Bethel Park, PA

5225 Library Rd. #317,
Bethel Park, PA 15102
2 - 5

800.493.2630

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Call Center Authority

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

50% Call Center Services

25% Recruiting

25% Staffing

Call Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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Pittsburgh, PA

6015 Walnut St
Pittsburgh, PA 15206
2 - 5

(888) 319-8882

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Allegheny Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Allegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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Pittsburgh, PA

539 Rochester Rd
Pittsburgh, PA 15237
6 - 9

+1.800.421.6720

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PTAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Small phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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Pittsburgh, PA

11 Parkway Center Suite 100
Pittsburgh, PA 15220
2 - 5

+1.412.571.2630

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solutions4networks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

15% Cybersecurity

10% Call Center Services

10% Cloud Consulting & SI +8 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% IoT Development

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

5% BI & Big Data Consulting & SI

5% Compliance Consulting

5% Procurement Support

Established in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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Pittsburgh, PA

1501 Reedsdale St, Suite 3003
Pittsburgh, PA 15233
31 - 40

18556269746

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The Prospecting Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Customer Service Outsourcing

Sales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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Pittsburgh, PA

5001 Baum Blvd., Suite 630
Pittsburgh, PA 15213
1

+1.888.257.3358

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A V Lauttamus Communications & Security

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Weirton, WV

Services provided

38% Customer Service Outsourcing

33% Back Office Outsourcing

29% Call Center Services

A V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
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Weirton, WV

1344 Cove Rd
Weirton, WV 26062
41 - 49

800.285.2197

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Smart Systems Technology

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greensburg, PA

Services provided

40% Demand Generation Marketing

30% Sales Outsourcing

10% Email Marketing +2 services

10% Other Digital Marketing

10% Web Design

Established in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
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Greensburg, PA

238 South Pennsylvania Avenue
Greensburg, PA 15601
6 - 9

7242245380

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ConvertSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Monroeville, PA

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

ConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
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Monroeville, PA

212 Gotham Lane,
Monroeville, PA 15146
2 - 5

+1 412-215-0610

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Reformed Digital Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beaver Falls, PA

Services provided

10% Digital Strategy

10% Email Marketing

10% Logo +7 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Reformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.
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Beaver Falls, PA

1217 6th Ave,
Beaver Falls, PA 15010
1

+1.724.204.5384

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Teleperformance

Not yet reviewed

$250,000+

$300+ / hr

10,000+

Paris, France

Services provided

60% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

20% HR Consulting

Teleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Fairmont, WV

609 Bellview Blvd #1a
Fairmont, WV 26554
16 - 20

502-423-6418

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First Choice Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsburgh, PA

Services provided

100% Call Center Services

First Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
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Pittsburgh, PA

355 Fifth Ave., Ste 900, Park Building,
Pittsburgh, PA 15222

1.412.261.4130

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DigiDive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

35% Business Consulting

35% IT Strategy Consulting

30% Call Center Services

DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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Pittsburgh, PA

228 Dan Dr
Pittsburgh, PA 15216

+1 412 916 2141

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