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Top BPO Companies in Pittsburgh

Ratings Updated: January 14, 2026

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3 Leaders 15 Contenders

19 Companies

Country: United States

State: Pennsylvania

City: Pittsburgh

List of the Top Pittsburgh BPO Services

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What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Puts the customer first
Clients express a strong sentiment of satisfaction regarding Unity Communications' commitment to prioritizing customer needs. One client noted that Unity 'treat and care for our business as it belonged to them,' highlighting their dedication. Additionally, the client emphasized Unity's ability to understand small business requirements and deliver effective solutions, stating they have exceeded expectations. Overall, feedback reflects an exceptional customer-centric approach and seamless collaboration, with no suggested areas for improvement.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Pittsburgh, PA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Integra Global Solutions is a cost-effective accounting outsourcing firm that delivers skilled financial services, including bookkeeping, tax compliance, and automation solutions. Approximately 83% of reviews highlight their excellent project management and responsiveness. Clients praise their ability to reduce errors and improve reporting speed, though some suggest offering more strategic guidance. Overall, Integra effectively supports businesses by streamlining financial processes and enhancing operational focus.

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Reviews mention Flexible
Clients have expressed high satisfaction with Integra Global Solutions' flexibility in scaling resources during peak workloads, which significantly alleviated their staffing challenges. One client noted the company's ability to deliver uninterrupted support and adapt quickly to requests, allowing senior staff to focus on business growth. The seamless transition process and consistent quality of service were particularly praised, demonstrating Integra's responsiveness and reliability in meeting client needs.

Accounting & Back-Office Outsourcing for Accounting Firm

5.0 Sep 4, 2025

Their team quickly adapted to our scaling needs during peak workloads and responded promptly to our requests, allowing our senior staff to stay focused on client services and growth while Integra handled the accounting operations smoothly. Their flexibility to scale during peak workloads stood out, as it gave us confidence that our accounting support would never fall behind demand. Most importantly, their approach allowed our senior staff to shift their focus toward client services and business growth, aligning perfectly with our goals.
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7 of 7 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews for Integra Global Solutions reflect a predominantly positive sentiment, highlighting their cost-effectiveness and responsiveness. Clients praised their ability to reduce workload significantly, improve accuracy, and accelerate financial reporting. One client noted a 50% reduction in month-end close time, while another reported saving 10-15 hours weekly. Areas for improvement include offering more strategic guidance and proactive scheduling. Overall, clients appreciate Integra's reliability and their role as an extension of the client's team.
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Industry Experience

Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerce

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Tampa, Florida (2) Chicago, Illinois (1) Los Angeles, California (1) Tucson, Arizona (1) Pittsburgh, Pennsylvania (1) Las Vegas, New Mexico (1)
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Virtual Assist USA

4.6 5 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Pittsburgh, PA

Services provided

40% Back Office Outsourcing

15% Customer Service Outsourcing

5% Call Center Services +8 services

5% Content Marketing

5% Content Writing Services

5% Market Research

5% Marketing Strategy

5% Social Media Marketing

5% Transcription

5% Translation

5% Web Design

Virtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.

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Reviews mention Personable
Clients consistently highlight the personable nature of Virtual Assist USA, noting their ability to provide a 'human touch' in services. One client emphasized the service provider's excellent communication and customer service, stating they perform these tasks 'extremely well.' Overall, the sentiment reflects a strong appreciation for the personal engagement and quality of service offered by the team, positioning them as a valuable partner for businesses.

Data Entry Services for IT Services Firm

4.0 Nov 2, 2017

The service provider is noted for their ability to provide the human touch. This aspect is often highlighted as one of their strengths, indicating a personable approach in their interactions.
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Industry Experience

Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.
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Real estate IT Services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Pittsburgh, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Pittsburgh, PA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Pittsburgh, PA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Diskriter

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Pittsburgh, PA

Services provided

50% Back Office Outsourcing

50% Transcription

Diskriter is a digital marketing and web development company with a history spanning over 70 years. Reviews highlight their expertise in website development, social media marketing, and digital advertising, leading to improved ROI and increased customer inquiries. The client appreciates Diskriter's professional project management and dedication to client success, with 100% positive feedback and no areas for improvement mentioned.

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Industry Experience

Diskriter demonstrates expertise in the construction industry, particularly in enhancing digital presence through website development and digital marketing. Clients report significant improvements in ROI from targeted campaigns on platforms like Google AdWords, Facebook, and LinkedIn. The overall sentiment is highly positive, highlighting their professionalism, effective project management, and dedication to client success. Prospective clients in the construction sector can expect impactful digital solutions tailored to their business needs.
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Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express satisfaction with Diskriter's pricing, describing their services as a good value for money. One client noted a $10,000 investment that resulted in improved ROI through effective digital marketing campaigns. They appreciated the professionalism and dedication of Diskriter, stating, 'We are very happy with their work and price point,' and expressed willingness to recommend their services to others, indicating a positive overall sentiment regarding cost-effectiveness.
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Suntec Group

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Canonsburg, PA

Services provided

65% Document Digitization & Management

20% Business Consulting

10% Commercial Financing +1 service

5% Financial Advising & Planning

Suntec Group is a Document Digitization & Management company headquartered in Canonsburg, Pennsylvania. The team provides Document Digitization & Management and Business Consulting.
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CMC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pittsburgh, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

CMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
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Automated Health Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pittsburgh, PA

Services provided

30% Call Center Services

30% IT Managed Services

20% Document Digitization & Management +2 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Automated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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Axion Data

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bethel Park, PA

Services provided

75% Back Office Outsourcing

25% Call Center Services

Axion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Call Center Authority

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

50% Call Center Services

25% Recruiting

25% Staffing

Call Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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Allegheny Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Allegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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PTAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Small phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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solutions4networks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

15% Cybersecurity

10% Call Center Services

10% Cloud Consulting & SI +8 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% IoT Development

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

5% BI & Big Data Consulting & SI

5% Compliance Consulting

5% Procurement Support

Established in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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The Prospecting Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Customer Service Outsourcing

Sales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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A V Lauttamus Communications & Security

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Weirton, WV

Services provided

38% Customer Service Outsourcing

33% Back Office Outsourcing

29% Call Center Services

A V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
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Smart Systems Technology

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Greensburg, PA

Services provided

40% Demand Generation Marketing

30% Sales Outsourcing

10% Email Marketing +2 services

10% Other Digital Marketing

10% Web Design

Established in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
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ConvertSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Monroeville, PA

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

ConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
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Reformed Digital Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beaver Falls, PA

Services provided

10% Digital Strategy

10% Email Marketing

10% Logo +7 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Reformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.
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Teleperformance

Not yet reviewed

$250,000+

$300+ / hr

10,000+

Paris, France

Services provided

60% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

20% HR Consulting

Teleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Fairmont, WV

609 Bellview Blvd #1a
Fairmont, WV 26554
16 - 20

502-423-6418

See All Locations (3)

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First Choice Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsburgh, PA

Services provided

100% Call Center Services

First Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
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DigiDive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

35% Business Consulting

35% IT Strategy Consulting

30% Call Center Services

DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Integra Global Solutions

2 Virtual Assist USA

3 Diskriter

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Pittsburgh BPO Services

Integra Global Solutions

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Ability to deliver

24.1/40.0

18.2/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Virtual Assist USA

Undisclosed

$25 - $49 / hr

10 - 49

Pittsburgh, PA

Ability to deliver

24.3/40.0

14.6/20 Reviews

0/10 Clients & Experience

9.7/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Diskriter

$10,000+

$50 - $99 / hr

50 - 249

Pittsburgh, PA

Ability to deliver

23.4/40.0

16.2/20 Reviews

1.4/10 Clients & Experience

5.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Suntec Group

$1,000+

$25 - $49 / hr

250 - 999

Canonsburg, PA

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
CMC

$1,000+

< $25 / hr

50 - 249

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Automated Health Systems, Inc.

Undisclosed

Undisclosed

250 - 999

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Axion Data

$1,000+

< $25 / hr

50 - 249

Bethel Park, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Call Center Authority

$1,000+

Undisclosed

2 - 9

Pittsburgh, PA

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Allegheny Answering Service

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
PTAS

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
solutions4networks

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
The Prospecting Center

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
A V Lauttamus Communications & Security

Undisclosed

Undisclosed

10 - 49

Weirton, WV

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Smart Systems Technology

$1,000+

$25 - $49 / hr

2 - 9

Greensburg, PA

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
ConvertSource

Undisclosed

Undisclosed

10 - 49

Monroeville, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Reformed Digital Solutions LLC

Undisclosed

Undisclosed

2 - 9

Beaver Falls, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Teleperformance

$250,000+

$300+ / hr

10,000+

Paris, France

Ability to deliver

9.6/40.0

0/20 Reviews

3.6/10 Clients & Experience

6/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
First Choice Telephone Answering Service

Undisclosed

Undisclosed

50 - 249

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website

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Top BPO Companies in Pittsburgh

List of the Top Pittsburgh BPO Services

Reviews mention Puts the customer first

Staff Augmentation for E-Commerce Business

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Positive attitude

Administrative Support for Software Company

Reviewed 20 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Accounting & Back-Office Outsourcing for Accounting Firm

Reviewed 7 times in the past 6 months

Industry Experience

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Reviews mention Personable

Data Entry Services for IT Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

Call Center Services for Software Company

Reviewed 2 times in the past 6 months

HelpSquad is very responsive

Reviews mention Openness

Email, Call and Chat BPO Support for Home Goods Company

Industry Experience

Select Industry to see insights

Reviewed 9 times in the past 6 months

Big Outsource is responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

BPO Services for Tech Company

Industry Experience

Select Industry to see insights

TDCX is responsive

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Why Trust Clutch

List of the Top 3 Pittsburgh BPO Services

Latest BPO Articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Why More Law Firms Are Leveraging BPOs

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Similar Categories

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Specialties