Top BPO Companies in Pennsylvania
125 Companies
List of the Top Pennsylvania BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Positive attitude
Clients consistently highlight Unity Communications' positive attitude and strong work ethic. One client noted, 'They’re just the happiest and hardest working group of people I’ve ever met,' reflecting a culture that fosters motivation and dedication. Another emphasized their proactive approach, stating, 'They even ask for extra hours whenever needed.' Overall, feedback indicates a highly positive sentiment towards the team's commitment to excellence and client satisfaction.-
Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves PennsylvaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Aston, PA
Services provided
72% Call Center Services18% Customer Service Outsourcing10% Back Office OutsourcingMain Line Telecommunications is a call center service. The Aston, Pennsylvania-based team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Springfield, PA
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services15% Financial Consulting10% Business ConsultingBrinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves PennsylvaniaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.-
Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves PennsylvaniaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.-
Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves PennsylvaniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Bensalem, PA
Services provided
80% Back Office Outsourcing20% AccountingPrime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr10 - 49Effort, PA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Let There Be Light Electrical is located in Effort, Pennsylvania. Their services include Document Digitization & Management.
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$1,000+Undisclosed2 - 9Pittsburgh, PA
Services provided
50% Call Center Services25% Recruiting25% StaffingCall Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Reasonable pricing
Clients have consistently praised Answer America's reasonable pricing structure, noting its multi-structure payment system as both beneficial and cost-saving. One client highlighted the estimated monthly savings of $1,100 to $1,500, emphasizing how the company's services not only reduce costs but also free up significant manpower—90 hours each month. Overall, the sentiment around pricing is positive, with clients appreciating the value provided compared to competitors.-
Telesales & Lead Generation for Hospitality Company
5.0 Nov 2, 2017They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers.
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Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.Was this helpful?
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingVillage Locksmith Store is a Business Consulting company. Their small team is based in Pittsburgh, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bala Cynwyd, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAffordable Locksmith Services is a Business Consulting company. They are headquartered in Bala Cynwyd, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company City Locksmith Services is based in Philadelphia, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1999, All County Locksmith Store is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Metro Master Locksmith is located in Philadelphia, Pennsylvania. The team offers Business Consulting and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Services provided
35% Business Consulting35% Sales Outsourcing30% BrandingExpert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Wyndmoor, PA
Services provided
35% Corporate Training & Coaching35% Sales Outsourcing30% RecruitingAccelerain is a Corporate Training & Coaching company. The Wyndmoor, Pennsylvania-based agency was launched in 2015. Their services include Corporate Training & Coaching and Sales Outsourcing.
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$1,000+Undisclosed2 - 9Fort Washington, PA
Services provided
40% Trucking20% Accounting20% Back Office Outsourcing +1 service20% Customer Service OutsourcingGLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Philadelphia, PA
Services provided
100% Call Center ServicesInspiriTec, Inc. Is a call center company. Launched in 2000, the firm focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Phoenixville, PA
Services provided
25% Cloud Consulting & SI25% Customer Service Outsourcing25% Cybersecurity +1 service25% IT Managed ServicesACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Corporate Training & Coaching +1 service15% Commercial Property ManagementLocksmith & Lock Store is a small Business Consulting company located in Pittsburgh, Pennsylvania. The team offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Greensburg, PA
Services provided
40% Demand Generation Marketing30% Sales Outsourcing10% Email Marketing +2 services10% Other Digital Marketing10% Web DesignEstablished in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Philadelphia, PA
Services provided
35% Customer Service Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Insurance Services & BrokersThe Dental Services is a Finance & Accounting Outsourcing (FAO) company. Launched in 1994, the team specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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$50,000+$100 - $149 / hr10 - 49Lansdale, PA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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UndisclosedUndisclosed10 - 49Plumsteadville, PA
Services provided
100% Document Digitization & ManagementTITAN Mobile Shredding is a Plumsteadville, Pennsylvania-based Document Digitization & Management company. Their services include Document Digitization & Management.
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$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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$1,000+$150 - $199 / hr2 - 9Philadelphia, PA
Services provided
20% Business Consulting20% Demand Generation Marketing20% Ecommerce Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationMeritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Morrisville, PA
Services provided
100% Call Center ServicesNewtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9King of Prussia, PA
Services provided
100% Call Center ServicesAllendale Answering Service is a small phone answering service headquartered in King of Prussia, Pennsylvania. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Lansdowne, PA
Services provided
100% Call Center ServicesEasternTAS is an answering service company. Launched in 1971, their team provides Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Newtown, PA
Services provided
100% Call Center ServicesKeystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesAllegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
100% Call Center ServicesSmall phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
15% Cybersecurity10% Call Center Services10% Cloud Consulting & SI +8 services10% IT Staff Augmentation10% IT Strategy Consulting10% IoT Development10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% BI & Big Data Consulting & SI5% Compliance Consulting5% Procurement SupportEstablished in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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$5,000+$200 - $300 / hr10 - 49Blue Bell, PA
Services provided
20% BI & Big Data Consulting & SI10% API Development10% Application Management & Support +6 services10% Business Consulting10% Custom Software Development10% Document Digitization & Management10% Enterprise App Modernization10% Robotics Process Automation10% Web DesignBased in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed250 - 999Erie, PA
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingExpivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
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UndisclosedUndisclosed50 - 249King of Prussia, PA
Services provided
100% Call Center ServicesPatient Calls is a phone answering service. Located in King of Prussia, Pennsylvania, the agency was established in 1998. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9West Chester, PA
Services provided
20% Back Office Outsourcing20% Custom Software Development20% Customer Service Outsourcing +2 services20% E-Commerce Development20% Web DevelopmentStep 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
Read moreSee All Locations (2)West Chester, PA
121 Spring Lane
West Chester, PA 193822 - 5
+18 352024070
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$5,000+Undisclosed10,000+Philadelphia, PA
Services provided
35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Philadelphia, PA
1880 John F Kennedy Boulevard
Philadelphia, PA 191031001 - 2000
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UndisclosedUndisclosed2 - 9Mountain Top, PA
Services provided
35% Content Marketing35% Search Engine Optimization30% Sales OutsourcingContentMender, a Content Marketing company, is in Mountain Top, Pennsylvania. Founded in 2017, the team specializes in Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
20% CRM Consulting and SI20% ERP Consulting and SI20% IT Managed Services +3 services15% Call Center Services15% HR Consulting10% Back Office OutsourcingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
Read more -
UndisclosedUndisclosed250 - 999Moosic, PA
Services provided
20% Document Digitization & Management16% AI Development16% Back Office Outsourcing +3 services16% Digital Strategy16% IT Managed Services16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (4)Moosic, PA
10 Ed Preate Drive
Moosic, PA 1850750 - 75
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UndisclosedUndisclosed50 - 249Philadelphia, PA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Compliance Consulting +2 services20% Corporate Law20% Litigation Support ServicesJURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
Read more -
$10,000+$100 - $149 / hr10 - 49Conshohocken, PA
Services provided
100% Document Digitization & ManagementBoilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
70% Sales Outsourcing20% Call Center Services10% Customer Service OutsourcingSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Scranton, PA
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% Back Office Outsourcing10% Email Marketing10% Mobile App Development10% Sales OutsourcingMOS Tech Labs LLC is a social media marketing agency. Launched in 2020, the agency offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Pittsburgh, PA
Services provided
100% Call Center ServicesFirst Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
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UndisclosedUndisclosedFreelancerHershey, PA
Services provided
80% Sales Outsourcing5% Business Consulting5% Demand Generation Marketing +2 services5% Email Marketing5% Other Digital MarketingSignals & Scale is a Sales Outsourcing company. They provide Sales Outsourcing and Email Marketing and are headquartered in Hershey, Pennsylvania.
Read more -
UndisclosedUndisclosed10 - 49Madison Township, PA
Services provided
100% Document Digitization & ManagementFounded in 1976, All-Shred is a Document Digitization & Management company. The team specializes in Document Digitization & Management and is in Madison Township, Pennsylvania.
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UndisclosedUndisclosed10 - 49Chester, PA
Services provided
100% Document Digitization & ManagementJ & K Secure Shredding, LLC is a Document Digitization & Management company. In Chester, Pennsylvania, the agency was founded in 1930. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49West Chester, PA
Services provided
100% Document Digitization & ManagementWiggins Shredding, Inc. Is a small Document Digitization & Management company located in West Chester, Pennsylvania. The team specializes in Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
100% Document Digitization & ManagementFounded in 2017, Verif-y, Inc. Is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Pennsylvania BPO Services
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$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
32.5/40.018.8/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.9/40.015.8/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
32.1/40.016.4/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Ability to deliver
24.1/40.018.2/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Ability to deliver
24.3/40.014.6/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Ability to deliver
22.3/40.016.4/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Ability to deliver
23.4/40.016.2/20 Reviews1.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Erie, PA
Ability to deliver
12.6/40.06.4/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Forty Fort, PA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Broomall, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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