Top BPO Companies in Pennsylvania

Ratings Updated: February 3, 2026

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11 Leaders 15 Contenders

94 Companies

Country: United States

State: Pennsylvania

List of the Top Pennsylvania BPO Services

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pennsylvania

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Reliable
Clients consistently describe Unity Communications as a reliable partner, highlighting their timely delivery of tasks and responsive communication. One client noted, "They’ve been reliable with delivering tasks on time," while another emphasized, "Unity is very timely!" Both clients appreciated the professionalism in handling issues swiftly, reinforcing an overall sentiment of trust and dependability in their services.

Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pennsylvania

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Pennsylvania

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Knowledgeable
The feedback regarding Remote CoWorker's knowledgeability is overwhelmingly positive. Clients noted the impressive qualifications of their virtual assistants, with one client highlighting a VA's 'knowledge, expertise, and help' in managing business tasks. Another client praised their assistant, describing her as a 'standard setter' who handles assignments with professionalism and ease. Overall, clients expressed satisfaction with the team's expertise and ability to effectively support their business needs.

Virtual Assistance for Entertainment Services Provider

5.0 Jul 20, 2023

Yes, my VA delivers on time. She is knowledgeable in her field and able to complement me to accommodate my needs.
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Virtual Assistant for LED Emergency Lights Company

5.0 Dec 6, 2022

Very punctual, quick learner, great communication skills, great writing skills, good knowledge of Excel and Word, super friendly!
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Administrative & Paralegal Services for Estate Planning Firm

5.0 Nov 10, 2025

Mr. Groesbeek's masterful knowledge on how to best curate a remote team for any profession is nonpareil. I certainly intend to utilize Remote Coworker moving forward as my "secret weapon" to increase my office's ability to serve more clients and to compete with other NYC based firms.
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Virtual Assistant Services for Physical Therapy Clinic

5.0 Nov 12, 2025

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Pennsylvania

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)

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Allegheny Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Allegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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PTAS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

100% Call Center Services

Small phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Pennsylvania

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Pennsylvania

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Great project management
Boldr. has received positive feedback regarding their project management capabilities. Clients noted that their project management is 'very pleasant' and that operations have 'gone smoothly.' One client highlighted the effective use of tools like Microsoft Power BI and regular communication via Microsoft Teams, which contributed to a seamless experience. Overall, clients appreciate Boldr.'s responsiveness and commitment to meeting their needs, though they suggest maintaining flexibility to adapt to rapid changes.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Pennsylvania

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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solutions4networks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

15% Cybersecurity

10% Call Center Services

10% Cloud Consulting & SI +8 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% IoT Development

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

5% BI & Big Data Consulting & SI

5% Compliance Consulting

5% Procurement Support

Established in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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Expivia Interaction Marketing Group Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Erie, PA

Services provided

70% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing

Expivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
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Patient Calls

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

King of Prussia, PA

Services provided

100% Call Center Services

Patient Calls is a phone answering service. Located in King of Prussia, Pennsylvania, the agency was established in 1998. Their services include Call Center Services.
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Step 2 Agility LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Austin, TX

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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ContentMender

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountain Top, PA

Services provided

35% Content Marketing

35% Search Engine Optimization

30% Sales Outsourcing

ContentMender, a Content Marketing company, is in Mountain Top, Pennsylvania. Founded in 2017, the team specializes in Content Marketing and Search Engine Optimization.
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Adept Consulting Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harrisburg, PA

Services provided

20% CRM Consulting and SI

20% ERP Consulting and SI

20% IT Managed Services +3 services

15% Call Center Services

15% HR Consulting

10% Back Office Outsourcing

Adept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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Harrisburg, PA

423 Walnut St
Harrisburg, PA 17101
21 - 30

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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The Prospecting Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Customer Service Outsourcing

Sales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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MOS Tech Labs LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Scranton, PA

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Email Marketing

10% Mobile App Development

10% Sales Outsourcing

MOS Tech Labs LLC is a social media marketing agency. Launched in 2020, the agency offers Social Media Marketing and Search Engine Optimization.
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First Choice Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsburgh, PA

Services provided

100% Call Center Services

First Choice Telephone Answering Service is a telephone answering service. Their midsize team is in Pittsburgh, Pennsylvania. Their services include Call Center Services.
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All-Shred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison Township, PA

Services provided

100% Document Digitization & Management

Founded in 1976, All-Shred is a Document Digitization & Management company. The team specializes in Document Digitization & Management and is in Madison Township, Pennsylvania.
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J & K Secure Shredding, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, PA

Services provided

100% Document Digitization & Management

J & K Secure Shredding, LLC is a Document Digitization & Management company. In Chester, Pennsylvania, the agency was founded in 1930. Their services include Document Digitization & Management.
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Wiggins Shredding, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Chester, PA

Services provided

100% Document Digitization & Management

Wiggins Shredding, Inc. Is a small Document Digitization & Management company located in West Chester, Pennsylvania. The team specializes in Document Digitization & Management.
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Verif-y, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

100% Document Digitization & Management

Founded in 2017, Verif-y, Inc. Is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Lighthouse

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Blue Bell, PA

Services provided

100% Call Center Services

Lighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results.
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Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Shredding Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carlisle, PA

Services provided

100% Document Digitization & Management

Shredding Solutions is a Document Digitization & Management company. Based in Carlisle, Pennsylvania, their small team offers Document Digitization & Management. The company was launched in 2007.
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Monster Doc Shred Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

100% Document Digitization & Management

Monster Doc Shred Inc. Is a Document Digitization & Management company established in 2018. Their team provides Document Digitization & Management.
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Get-It Shredded

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Warminster, PA

Services provided

100% Document Digitization & Management

Get-It Shredded is a Document Digitization & Management company. Founded in 1989, the agency is headquartered in Warminster, Pennsylvania. Their services include Document Digitization & Management.
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Pirrello Enterprises, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Erie, PA

Services provided

100% Document Digitization & Management

Founded in 2004, Pirrello Enterprises, Inc. Is a Document Digitization & Management company. The team provides Document Digitization & Management.
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Alpha Professional Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

100% Document Digitization & Management

Document Digitization & Management company Alpha Professional Solutions, Inc. Is based in Philadelphia, Pennsylvania. Launched in 2017, the team provides Document Digitization & Management.
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Annodyne, Inc.

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Blue Bell, PA

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +9 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

5% Digital Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Web Design

Launched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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ConvertSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Monroeville, PA

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

ConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

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The Agency Guide

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% Pay Per Click

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Launched in 2014, The Agency Guide is a branding agency. Their team focuses on Branding and Public Relations.
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JSA Interactive

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mechanicsburg, PA

Services provided

20% Web Design

15% Pay Per Click

15% Search Engine Optimization +5 services

10% Conversion Optimization

10% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

JSA Interactive is a small Mechanicsburg, Pennsylvania-based web design company. Their services include Web Design and Search Engine Optimization.
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BuzFind

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reading, PA

Services provided

50% Search Engine Optimization

25% Content Marketing

25% Sales Outsourcing

BuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.
Read more

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KG Invicta Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Newtown, PA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Executive Search

20% Staffing

Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
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Newtown, PA

12 Penns Trail
Newtown, PA 18940
50 - 75

See All Locations (4)

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Rx4Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chester Springs, PA

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Fractional CMO Services +2 services

20% Sales Outsourcing

20% Social Media Marketing

Founded in 2023, Rx4Marketing is a small social media marketing agency. Their team focuses on Social Media Marketing and Email Marketing.
Read more

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Real Time Lead Gen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomsburg, PA

Services provided

40% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +1 service

20% Video Marketing

Real Time Lead Gen is a small Bloomsburg, Pennsylvania-based pay per click agency. The team offers Pay Per Click and Search Engine Optimization.
Read more

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DigiDive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Services provided

35% Business Consulting

35% IT Strategy Consulting

30% Call Center Services

DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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Nexus Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Eddington, PA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
Read more

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Reformed Digital Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beaver Falls, PA

Services provided

10% Digital Strategy

10% Email Marketing

10% Logo +7 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Reformed Digital Solutions LLC is a Market Research company. The team provides Market Research and Marketing Strategy and is in Beaver Falls, Pennsylvania.
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Volt Digital Co.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Content Marketing

10% Email Marketing

10% Sales Outsourcing

10% Web Development

Founded in 2016, Volt Digital Co. Is a small Philadelphia, Pennsylvania-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
Read more

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Damco Solutions Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mechanicsburg, PA

Services provided

30% Back Office Outsourcing

15% Application Testing

15% Branding +3 services

15% Content Marketing

15% UX/UI Design

10% Fulfillment

Damco Solutions Limited, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Branding. The agency is in London, England and Mechanicsburg, Pennsylvania.
Read more

Mechanicsburg, PA

650 Wilson Ln, Suite 201
Mechanicsburg, PA 17055

+1 866 888 5353

See All Locations (2)

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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more

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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Portland, OR

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read more

Portland, OR

1111 NE Flanders st
Portland, OR 97232
16 - 20

See All Locations (4)

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 HelpSquad

2 Superhuman Prospecting

3 Specialty Answering Service

4 Outsourcing Business Solutions

5 Patient Connect

6 Integra Global Solutions

7 Virtual Assist USA

8 AnswerFront

9 Diskriter

10 KPInterface, Inc.

11 PCMSI

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 11 Pennsylvania BPO Services

HelpSquad

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Ability to deliver

35.7/40.0

18/20 Reviews

8.7/10 Clients & Experience

9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Superhuman Prospecting

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Ability to deliver

32.3/40.0

18.6/20 Reviews

8.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Specialty Answering Service

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Ability to deliver

31.1/40.0

16/20 Reviews

8.5/10 Clients & Experience

6.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Outsourcing Business Solutions

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Ability to deliver

32.1/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Patient Connect

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Integra Global Solutions

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Ability to deliver

24.1/40.0

18.2/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Virtual Assist USA

Undisclosed

$25 - $49 / hr

10 - 49

Pittsburgh, PA

Ability to deliver

24.3/40.0

14.6/20 Reviews

0/10 Clients & Experience

9.7/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
AnswerFront

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Ability to deliver

22.3/40.0

16.4/20 Reviews

1.3/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Diskriter

$10,000+

$50 - $99 / hr

50 - 249

Pittsburgh, PA

Ability to deliver

23.4/40.0

16.2/20 Reviews

1.4/10 Clients & Experience

5.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
KPInterface, Inc.

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Ability to deliver

24.5/40.0

16.6/20 Reviews

0/10 Clients & Experience

7.9/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
PCMSI

Undisclosed

Undisclosed

10 - 49

Erie, PA

Ability to deliver

12.6/40.0

6.4/20 Reviews

0.6/10 Clients & Experience

5.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
PRWTech

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
SalesRoads

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Ability to deliver

37.2/40.0

17.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Partnerize

Undisclosed

Undisclosed

250 - 999

New York, NY

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Suntec Group

$1,000+

$25 - $49 / hr

250 - 999

Canonsburg, PA

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
CMC

$1,000+

< $25 / hr

50 - 249

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Automated Health Systems, Inc.

Undisclosed

Undisclosed

250 - 999

Pittsburgh, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
AllianceOne

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Philadelphia Medical Billing Services

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Company Voice, LLC

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Axion Data

$1,000+

< $25 / hr

50 - 249

Bethel Park, PA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Lock & Key Shop

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

View Profile Visit Website
City Locksmith Store

Undisclosed

Undisclosed

10 - 49

Duquesne, PA

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

View Profile Visit Website
Town Center Locksmith Shop

Undisclosed

Undisclosed

10 - 49

West Mifflin, PA

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

View Profile Visit Website
Security Locksmith Services

Undisclosed

Undisclosed

10 - 49

Pittsburgh, PA

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

View Profile Visit Website
Remote Medical Scribe

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website

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Top BPO Companies in Pennsylvania

List of the Top Pennsylvania BPO Services

Reviews mention Reliable

Customer Service Outsourcing for Breastfeeding Product Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Customized support

Customer Service Outsourcing for Gaming Company

Industry Experience

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Reviews mention Knowledgeable

Virtual Assistance for Entertainment Services Provider

Virtual Assistant for LED Emergency Lights Company

Administrative & Paralegal Services for Estate Planning Firm

Virtual Assistant Services for Physical Therapy Clinic

Reviewed 20 times in the past 6 months

Industry Experience

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Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Easy to work with

Customer Service Outsourcing for Medical Company

Live Chat Support Services for Consumer Products Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Great project management

Call Center Services for Insurance Company

BPO, EOR & Customer Service Outsourcing for Online Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Puts the customer first

Customer Service Outsourcing for E-Commerce Retail Company

Reviewed 5 times in the past 6 months

Big Outsource is responsive

Average Project Cost Breakdown

What Clients Have Said

TDCX is very responsive

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Why Trust Clutch

List of the Top 11 Pennsylvania BPO Services

Latest BPO Articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Why More Law Firms Are Leveraging BPOs

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

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