Contact Expivia Interaction Marketing Group Inc.
Get a real-time quote100% USA-Based Call Center Outsourcing in Erie, PA
Expivia Interaction Marketing Group is a 100% USA-based call center and customer service outsourcing company headquartered in Erie, Pennsylvania. Since 2011, every Expivia agent has worked in the United States, at our Erie contact center or from home across the U.S. Zero offshore seats, ever.
We handle inbound and outbound calls, live chat, email, SMS and social media support, including Spanish-language coverage. Our team has grown to more than 600 seats.
Every call is scored by OttoQA, our own AI quality assurance platform, which reviews 100% of interactions instead of a small sample. It is included for every client at no extra cost. We run on NICE CXone, and Expivia is the only BPO on NICE CXone's Executive Customer Council.
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Min project size
$25,000+
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Hourly rate
$25 - $49 / hr
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Employees
250 - 999
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Locations
Erie, PA
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Year founded
Founded 2011
1 Locations
- Erie , PA
Service Lines
Select Focus Area
- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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Industries
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Clients
No Clients have been added yet…
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