Voice and Inbound Marketing Services in Erie, PA
Expivia is a 100% USA Contact Center BPO that brings together the best in contact center, social media and analytics to establish the new standard in world class customer care. Though we just started in 2011, Expivia is making its mark as the new voice in USA Contact Center Outsourcing. We have won numerous awards including the Erie PA Disrupt Erie Startup of the Year award.
Expivia enables customers of our clients to utilize a variety of options in communicating with them. These include voice, chat, social network channels, text/apps messaging, video calls, Chatbot/Texting AI and a natural speech IVR. While certain communication techniques have been enabled in the past, we will now provide callers with the ability to automatically choose their form of communication on any and all calls.