Name: KPInterface, Inc.
Address: 477 North Lewis Road, Suite 210, Royersford, United States, PA, 19468, US
Telephone: 484-680-7766
Price range: $100 - $149
Rating: 4.9

Powering Technology. Empowering Your Business.

Our passion is powering technology to empower business success. We provide thoughtful solutions to meet today’s complex needs. We have a proven process for IT success that enables us to produce a consistently great experience. With KPI, businesses gain a partnership built on trust that delivers efficiency, security, and peace of mind. We deliver:

- Managed IT Services

- Cybersecurity Services

- Cloud Services

- VoIP Services

- Backup and Disaster Recovery Services

- Compliance Services

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Royersford, PA
Year founded
Founded 2006

Service Lines

IT Managed Services: 30%
Cybersecurity: 25%
Call Center Services: 15%
Cloud Consulting & SI: 15%
IT Strategy Consulting: 5%
Web Development: 5%
Business Consulting: 3%
IT Staff Augmentation: 2%

Select Focus Area

Cloud Computing Focus

Google Cloud: 34%
AWS Cloud Consulting & Implementation: 33%
Azure Cloud Consulting & Implementation: 33%

Cybersecurity focus

Breach Detection & Incident Response: 30%
Digital Forensics & Auditing: 30%
Threat/Attack Simulations: 30%
Cybersecurity Expert Testimony: 10%

IT Managed Services Focus

Disaster Recovery: 15%
Managed Hosting Services: 15%
Network: 15%
Security: 15%
Telecom: 15%
Help desk: 10%
Other IT managed services: 8%
Hardware: 5%
Managed Software Application & Solutions: 2%

Industries

Business services: 40%
Manufacturing: 20%
Non-profit: 20%
Education: 10%
Medical: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 30%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.8 /5

What Clients Have Said

KPInterface, Inc. is noted for its good value for cost, with clients highlighting budget fit and high ratings. They provide a range of managed IT services with teams of 2-5 employees, ensuring timely delivery and effective communication throughout projects.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 4 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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KPInterface, Inc. Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Potential for Improved Client Portal

While overall feedback is positive, one client suggested improvements in the client service request portal, indicating an area where KPInterface, Inc. could enhance user experience and service efficiency.
Effective Communication and Relationship Building

KPInterface, Inc. excels in communication, utilizing various channels to maintain smooth workflows. Their personal touch and relationship-building efforts have impressed clients, contributing to their success in meeting client needs.
High Level of Customer Commitment

The company is noted for its commitment to premium service, with employees from all levels dedicated to client satisfaction. Clients appreciate their responsiveness and proactive approach, which has fostered strong, positive relationships.
Consistent On-Time and Budget Deliveries

Clients report that KPInterface, Inc. consistently delivers projects on time and within budget. Their ability to manage resources effectively and align services with client expectations has been highlighted as a key strength.
Strong Network and IT Support

KPInterface, Inc. is praised for stabilizing networks and reducing hardware/software issues, with clients noting improved IT infrastructure and productivity. They offer comprehensive services, from network security to hardware support, enhancing operational efficiency.
Proactive IT Management and Security

The company is proactive in managing IT resources and security, providing routine updates and strategic planning. Clients have experienced no data breaches and enjoy enhanced security measures, thanks to KPInterface, Inc.’s diligent oversight.

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KPInterface, Inc. Reviews

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Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
June 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The responsiveness on trouble tickets and inquiries is unparalleled."

Oct 13, 2023

CMO, Athletic Equipment Manufacturer

Anonymous

Manufacturing
Royersford, Pennsylvania
11-50 Employees
Online Review
Verified

KPInterface, Inc. provides ongoing IT support for an athletic equipment manufacturer. This includes hardware and software support, network security, and hardware support.

KPInterface, Inc.’s efforts have improved network stabilization and reduced hardware and software issues, meeting expectations. Their communicative and professional approach cultivates a positive working relationship. Overall, they are committed to providing premium services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of a manufacturing company

Describe what your company does in a single sentence.

Manufacturer of athletic equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KPInterface, Inc. to accomplish?

Network Security & Support
Hardware/Software Support
Network Security & Support
Hardware/Software Support

SOLUTION

How did you find KPInterface, Inc.?

Cold call

Why did you select KPInterface, Inc. over others?

High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost

How many teammates from KPInterface, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company required network services, as well as hardware and software support for troubleshooting issues and problems for approximately 20 workstations was also a key factor.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most significant outcome was our network stabilization and reduction in hardware and software issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KPI always provided a detailed Scope of Work prior to beginning any project. This ensured that there were no surprises along the way, which had been the case with many of our previous vendors. They always attempted to deliver by our deadlines; however, if any delays arose, they were always communicated in a timely and professional manner.

What was your primary form of communication with KPInterface, Inc.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

From the receptionist to the technicians to the president, all employees are firmly committed to providing premium services regarding every facet of the relationship. The responsiveness on trouble tickets and inquiries is unparalleled. Our managed IT services include a quarterly business review, which has kept our company ahead of the curve with hardware replacement - resulting in fewer anomalies and problems.

Are there any areas for improvement or something KPInterface, Inc. could have done differently?

Whether it's resolving printing issues on a desktop or upgrading our cybersecurity software, KPI takes a very professional approach to every project our company has with them. we could not ask for anything more.

RATINGS

5.0

Call Center Services IT Managed Services Other IT Consulting and SI
Azure Management & Governance Azure Migrations Breach Detection & Incident Response Threat/Attack Simulations Azure Cloud Consulting & Implementation Cybersecurity Consulting Disaster Recovery Hardware Help desk Network Software Evaluation
$200,000 to $999,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're proactive in ensuring we're up-to-date, compliant, secure, and utilizing the latest the IT world has to offer."

Sep 14, 2023

Controller, Nestec, Inc.

Morgan Nester

Other industries
Pen Argyl, Pennsylvania
11-50 Employees
Online Review
Verified

KPInterface, Inc. provides managed IT services to an industrial air pollution control firm. They fortify the client's cybersecurity, assist with asset inventory, create IT policies, and offer help desk support.

KPInterface, Inc. has helped the client ensure effective hardware lifecycle management and routine software and patch updates, improving productivity YoY. Their team has also eliminated data breaches, seamlessly onboarded newly hired employees, and resolved help desk tickets promptly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Controller of Nestec, Inc.

Describe what your company does in a single sentence.

Industrial equipment merchant wholesaler of air pollution control technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KPInterface, Inc. to accomplish?

Ensure adequate technical support of employees' daily tasks.
Provide oversight of company IT security infrastructure.
Advise and implement routine updates on current software and applications, which may enhance productivity.

SOLUTION

How did you find KPInterface, Inc.?

Online Search
Referral

Why did you select KPInterface, Inc. over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from KPInterface, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work Includes:

Strategic IT Management: Regular Business/Technology review meetings to discuss business goals and concerns, the current assessment of leveraged technology, strategic planning, and a review of reports related to IT services, customer satisfaction, asset inventory, cybersecurity, etc.
Computer Setup and Implementation/Redeployment of Laptops: Assistance with hardware procurement and setup in order to enable growth as new employees are hired.
IT Organizational Continuity: As technology progresses, ensure consistency, reliability, scalability, and a support system. Involves regular communications and coordinated planning.
Policies and Procedures: Assistance with the development of policies and procedures regarding the safe and effective use of existing and forthcoming technologies.
Services in General: ongoing managed services including help desk, cyber security, IT consulting, and training/knowledge base, all to ensure a full breadth of services and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Absence of data breaches
Routine software and patch updates
Responsiveness/quick resolution of submitted help tickets
Quarterly account updates with a dedicated Account Manager
Seamless onboarding experience for newly hired employees
Effective lifecycle management of all hardware, from procurement to retirement
Improvements to productivity year over year resulting from upgrades to software and applications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews.

They have overseen the rollout of various software upgrades, namely Azure and other MS Office Suite applications. The rollouts were planned together with us and were completed on time with limited exceptions. In the event there were unexpected challenges, these were communicated ahead of time, and alternative solutions were provided in order to limit "downtime."

Separate and in addition to these major projects, the Help Desk has always been and continues to be very responsive. Turnaround for resolution of minor technical issues is typically the same day.

What was your primary form of communication with KPInterface, Inc.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to full-service support. They're proactive in ensuring we're up-to-date, compliant, secure, and utilizing the latest the IT world has to offer.

Are there any areas for improvement or something KPInterface, Inc. could have done differently?

Nothing worth mentioning.

RATINGS

5.0

Cybersecurity IT Managed Services
$10,000 to $49,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"We're impressed with their level of expertise in all areas."

Sep 26, 2023

VP Technology, Stockwell Elastomerics, Inc.

Paul Gannon

Other industries
Philadelphia, Pennsylvania
51-200 Employees
Online Review
Verified

KPInterface, Inc. provides cybersecurity and managed IT services for a rubber component manufacturer. They're tasked with keeping the client's infrastructure and applications up to date.

KPInterface, Inc. has upgraded the client's software and kept their infrastructure updated. The team consistently delivers on time and within budget, and their excellent communication exceeds the client's expectations. Their client-centric approach and high level of industry expertise stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice President of Technology of Stockwell Elastomerics, Inc.

Describe what your company does in a single sentence.

Stockwell Elastomerics provides custom gaskets for the fast paced and demanding requirements of the technology equipment sector, where service conditions often require high performance materials such as silicone rubber.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KPInterface, Inc. to accomplish?

As our main managed service provider
Cybersecurity safeguards and protection
Project Management to keep our infrastructure and applications up to date

SOLUTION

How did you find KPInterface, Inc.?

Referral

Why did you select KPInterface, Inc. over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from KPInterface, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KPI has work on NIST and CMMC Cybersecurity preparation, Planning for going cloud based and general consulting on improving software and infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Got or infrastructure up to date and performing better, upgraded our key software and how it integrated, Prepared up for NIST 800-171 and CMMC cybersecurity,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Were on time and on budget, communicated exceptionally and exceed expectations.

What was your primary form of communication with KPInterface, Inc.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The person touch and relationship building. We're impressed with their level of expertise in all areas and ability to project manage.

Are there any areas for improvement or something KPInterface, Inc. could have done differently?

Nothing I see

RATINGS

5.0

"Great team to work with"

Call Center Services Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Jan. 2020 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.5

"They align their services with our expectations."

Sep 24, 2023

President, MAI Design

Howard Lebold

Other industries
Bala Cynwyd, Pennsylvania
11-50 Employees
Online Review
Verified

KPInterface, Inc. has been hired by an architectural firm for IT services. The team provides full-service management of the company's IT services, including computer infrastructure and VoIP telephones.

KPInterface, Inc.’s work has been met with positive acclaim, and the client continues to employ them for managed IT services. The team is responsive to requests, meeting expectations. They communicate through in-person and virtual meetings, email, and a messaging app, ensuring a smooth workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of MAI Design

Describe what your company does in a single sentence.

MAI Design is a full service architectural firm principally serving the academic, corporate, and retail market sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KPInterface, Inc. to accomplish?

Manage MAI Design computer infrastructure.

SOLUTION

How did you find KPInterface, Inc.?

Referral

Why did you select KPInterface, Inc. over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from KPInterface, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full service management of MAI's I.T. services including our VoIP telephones

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have continued to retain their services and have renewed our master service agreement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to requests. They align their services with our expectations.

What was your primary form of communication with KPInterface, Inc.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Strong recommendations, and good client relations

Are there any areas for improvement or something KPInterface, Inc. could have done differently?

Improved client service request portal

RATINGS

4.5

Showing 1-4 of 4 Reviews

Locations (2)

477 North Lewis Road, Suite 210 Royersford, PA, United States 19468

21 - 30

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KPInterface, Inc.

Powering Technology. Empowering Your Business.

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

KPInterface, Inc. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Potential for Improved Client Portal

Effective Communication and Relationship Building

High Level of Customer Commitment

Consistent On-Time and Budget Deliveries

Strong Network and IT Support

Proactive IT Management and Security

Reviews mentioning:

KPInterface, Inc. Reviews

IT Support for Athletic Equipment Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Industrial Air Pollution Control Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity & IT Support for Rubber Component Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Architectural Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

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Portfolio & Awards

Location

Locations (2)

Contact

Connections