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Top BPO Companies in Philadelphia

Ratings Updated: August 24, 2026

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Philadelphia, PA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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11 of 11 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Philadelphia, PA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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GLI Truck Dispatch Services Inc

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Fort Washington, PA

Services provided

40% Trucking

20% Accounting

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

GLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Moorestown, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Moorestown, NJ

310 Commerce Drive
Moorestown, NJ 08057
41 - 49

800-552-2207

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InspiriTec, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Philadelphia, PA

Services provided

100% Call Center Services

InspiriTec, Inc. Is a call center company. Launched in 2000, the firm focuses on Call Center Services.
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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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The Dental Services

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Philadelphia, PA

Services provided

35% Customer Service Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Insurance Services & Brokers

The Dental Services is a Finance & Accounting Outsourcing (FAO) company. Launched in 1994, the team specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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Meritage Growth Partners

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Philadelphia, PA

Services provided

20% Business Consulting

20% Demand Generation Marketing

20% Ecommerce Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Meritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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EasternTAS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lansdowne, PA

Services provided

100% Call Center Services

EasternTAS is an answering service company. Launched in 1971, their team provides Call Center Services.
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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Rex Direct Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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More responsive than most other service providers

Hammer Dev is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ktr International LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evesham, NJ

Services provided

50% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

15% Back Office Outsourcing +1 service

15% Financial Advising & Planning

Ktr International LLC is an Evesham, New Jersey-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Financial Consulting.
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Outsource RCM

4.6 26 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

60% Back Office Outsourcing

15% Document Digitization & Management

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

5% Financial Consulting

Outsource RCM is a medical billing and revenue cycle management company specializing in optimizing financial processes and reducing administrative burdens. Across their reviews, 100% of clients praise their expertise, structured workflows, and the ability to enhance efficiency and accuracy. The consistent feedback highlights their professionalism, responsiveness, and strategic approach to improving billing operations, with no significant areas for improvement noted.

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8 of 21 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 21 times in the past 6 months
In the last six months, Outsource RCM received overwhelmingly positive feedback, with clients highlighting improved billing accuracy, faster reimbursement times, and enhanced operational efficiency. For instance, one client noted a significant reduction in claim denials and improved cash flow. Clients praised the team's professionalism, clear communication, and responsiveness, often describing them as a strategic partner rather than just a service provider. Overall, the sentiment reflects high satisfaction, with no major areas for improvement identified.
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Industry Experience

Outsource RCM has demonstrated extensive expertise in various industries, including healthcare, contracting, business services, eCommerce, and non-profit. Reviews highlight their strengths in improving operational efficiency, billing accuracy, and revenue cycle management, resulting in enhanced financial performance and customer satisfaction. The sentiment across industries remains overwhelmingly positive, with clients appreciating their professionalism, attention to detail, and proactive approach to problem-solving.
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Business services Contracting eCommerce Beauty Education Financial services Non-profit Construction Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (9) $10,000 to $49,000 (5) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Outsource RCM's competitive pricing and excellent value for money. Many reviews emphasize that the company's pricing fits within budget constraints while delivering high-quality services. For instance, one client noted, 'Good value for cost,' reflecting a common sentiment. Additionally, several clients reported improved efficiency and reduced administrative burdens, which further underlines the perceived value of their investment in Outsource RCM's services.
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Bay City, Texas (1) Highland City, Florida (1) Lake Geneva, Florida (1)

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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in providing virtual administrative support, customer communication management, and research assistance. Across their reviews, clients appreciate their professionalism, reliability, and ability to integrate seamlessly into existing workflows, with 100% of reviews highlighting their communication and timely task delivery. Additionally, 78% of reviewers commend their ability to adapt and require minimal supervision.

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Local clients emphasize Express Virtual Assistant's expertise in social media and Google Ads, noting their ability to customize campaigns for different markets. They appreciate the professional team and smooth project management that has contributed to measurable business growth.
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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Malvern, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is a managed IT services company offering comprehensive network security, hardware/software support, and IT consulting. Reviews reflect a 100% positive experience, highlighting KPInterface's exceptional project management, responsiveness, and proactive approach. Notably, 75% of clients commend their high ratings and good value for cost, while 50% emphasize their alignment with company values and culture fit.

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding KPInterface, Inc.'s pricing and value for money is overwhelmingly positive. Clients consistently highlight the company's 'good value for cost' and commend their ability to align services with budgetary constraints. One client noted their selection was influenced by KPInterface's pricing fitting their budget and providing high value. Another emphasized the exceptional communication and project management that contributed to staying on budget. Overall, clients appreciate the cost-effectiveness and quality of services provided.
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Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

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Malvern, PA

5 Great Valley Parkway
Malvern, PA 19355
2 - 5

484-680-7766

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Pennsylvania clients praise KPInterface for their expertise in network security, hardware support, and complex IT management across diverse industries, including manufacturing and architecture. They emphasize reliable project delivery, proactive communication, and high responsiveness, resulting in improved infrastructure stability and security.
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Humalife Healthcare

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Claymont, DE

Services provided

50% Back Office Outsourcing

50% Other IT Consulting and SI

Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Backoffice Pro

4.9 20 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.

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10 of 11 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, client feedback on Backoffice Pro has been overwhelmingly positive, highlighting their flexibility, professionalism, and effective communication. Clients noted significant improvements in operational efficiency and task management, with one stating, 'Their team handled data entry and management, allowing us to focus on core business activities.' Another remarked on the 'exceptional talent pool' and 'white glove treatment' received. Overall, Backoffice Pro is recognized for delivering high-quality support, though clients suggested enhancing progress reporting for better visibility.
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Industry Experience

Backoffice Pro has demonstrated significant expertise across various industries, including Advertising & Marketing, Information Technology, Insurance, and Business Services. Clients noted their strengths in operational efficiency, administrative support, and project management, leading to improvements in workflow and data accuracy. Overall sentiment is highly positive, with particular praise for their flexibility, communication, and ability to meet deadlines, making them a suitable partner for businesses seeking reliable back-office solutions.
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Business services Automotive Insurance Contracting Advertising & marketing Other industries Arts, entertainment & music Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Backoffice Pro's competitive pricing and excellent value for money. Many reviews note that the firm's services fit within their budgets while delivering high-quality outcomes. For instance, one client stated, "Pricing fit our budget" and emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service delivery, resulting in improved operational efficiency and reduced internal workloads.
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Poland (6) United States (6) Canada (1) Colombia (1)

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Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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MCL

5.0 1 review

$10,000+

$25 - $49 / hr

10 - 49

Chadds Ford, PA

Services provided

20% Call Center Services

15% HR Consulting

10% AI Development +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% HR Outsourcing

10% Web Development

5% AI Agents

5% BI & Big Data Consulting & SI

5% Mobile App Development

MCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend MCL for their extensive expertise in call recording software and reliable support services. A VP of operations noted MCL's ability to enhance customer satisfaction and retention rates, highlighting an impressive 90% retention. Clients appreciate the timely delivery of projects and the alignment of company values. Overall, feedback reflects strong satisfaction, with no identified areas for improvement.
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What Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in Pennsylvania emphasize MCL's deep experience in call recording and UI development, noting their ability to deliver on time and provide ongoing support. Their professionalism and technical knowledge have resulted in improved customer retention and positive testimonials.
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FoneFluent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wilmington, DE

Services provided

30% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Employer of Record (EOR) Services

5% HR Consulting

FoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
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Wilmington, DE

800 North King Street
Wilmington, DE 19801
10 - 15

(302) 600-1132

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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Huntingdon Valley, PA

Services provided

30% Sales Outsourcing

25% Back Office Outsourcing

25% Business Consulting +1 service

20% Commercial Brokerage Services

Sales Outsourcing company All County Locksmith Store is in Huntingdon Valley, Pennsylvania. Established in 1984, the team offers Sales Outsourcing and Back Office Outsourcing.
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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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Verbella CMG

4.5 2 reviews

$5,000+

$150 - $199 / hr

10 - 49

West Chester, PA

Services provided

40% ERP Consulting and SI

30% ECM Consulting and SI

10% AI Consulting +2 services

10% Application Management & Support

10% Document Digitization & Management

Verbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.

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Reviews mention Great project management
Clients have praised Verbella CMG for its exceptional project management, highlighting the owner, John Walls, for his efficiency and expertise. One client noted that while competitors required multiple employees and significant time, John managed to set up their system alone in just two days. The seamless implementation and ongoing support have led to substantial efficiency improvements, with clients appreciating the personal attention and integrity demonstrated throughout the project.

Floor Covering Manufacturer ECM Implementation

5.0 Aug 27, 2013

John[owner of Verbella CMG] came in and was able to see some of the things our people were doing, and he was able to recommend small improvements. Their group is honest with high integrity. They know their business and gave great recommendations for scanners. John[owner of Verbella CMG] is often available by phone and everything has run smoothly for four years.
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Industry Experience

Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Local clients commend Verbella CMG for delivering a tailored, fast solution that replaced paper filing with electronic invoice management. They value the provider’s SAP familiarity, honest approach, and ability to optimize workflows, resulting in substantial time and cost savings.
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JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Levittown, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Back Office Outsourcing company. Their small team is in Levittown, Pennsylvania. Their services include Back Office Outsourcing and Business Consulting.
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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% Transcription

20% Translation

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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KG Invicta Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Newtown, PA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Executive Search

20% Staffing

Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
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Newtown, PA

12 Penns Trail
Newtown, PA 18940
50 - 75

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ForceMultiply

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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WeLabelData

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wilmington, DE

Services provided

100% Back Office Outsourcing

WeLabelData, a Back Office Outsourcing company, is in Wilmington, Delaware. They provide Back Office Outsourcing and were established in 2021.
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Main Line Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Aston, PA

Services provided

72% Call Center Services

18% Customer Service Outsourcing

10% Back Office Outsourcing

Main Line Telecommunications is a call center service. The Aston, Pennsylvania-based team provides Call Center Services and Customer Service Outsourcing.
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Medonix

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Wilmington, DE

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Medonix, a call center, was founded in 2019. They provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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Princeton, NJ

214 Carnegie Center Drive,
Princeton, NJ 08540
251 - 300

1.732.382.6565

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TechNinja LLC

5.0 1 review

$25,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

45% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +1 service

15% Sales Outsourcing

TechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised TechNinja LLC for their effective sales and account management services, resulting in significant cost savings and improved customer retention. One client noted a fivefold increase in retention and under 1% error margins since engagement began. The team is commended for their punctuality and proactive communication. Overall, clients express high satisfaction with the value provided, highlighting an exceptional partnership with no identified areas for improvement.
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Industry Experience

TechNinja LLC has demonstrated significant expertise in the Advertising & Marketing industry, particularly in providing sales and account management services. Clients have praised their ability to enhance customer experience and reduce operational costs, achieving remarkable growth and customer retention improvements. The overall sentiment reflects strong satisfaction, with clients emphasizing the team's reliability, effective communication, and alignment with organizational values. TechNinja LLC is well-suited for businesses seeking to optimize their sales processes and enhance customer satisfaction.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with TechNinja LLC's pricing and overall value, noting that the company's services fit their budget while delivering significant results. One client highlighted that they saved nearly three times their expected costs and achieved remarkable improvements in customer retention and error margins. Overall, the sentiment reflects that TechNinja LLC offers excellent value for money, aligning well with client expectations and needs.
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ACE Tech Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Phoenixville, PA

Services provided

25% Cloud Consulting & SI

25% Customer Service Outsourcing

25% Cybersecurity +1 service

25% IT Managed Services

ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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DM Worx LLC

Not yet reviewed

$5,000+

Undisclosed

10 - 49

West Chester, PA

Services provided

30% Call Center Services

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

DM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Millville, NJ

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Millville, NJ

1600 Malone Street
Millville, NJ 08332
50 - 75

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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Franklin Township, NJ

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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MSA Outsourcing Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Accounting

5% Corporate Training & Coaching

5% Transcription

Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Step 2 Agility LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Lansdale, PA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Allendale Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

King of Prussia, PA

Services provided

100% Call Center Services

Allendale Answering Service is a small phone answering service headquartered in King of Prussia, Pennsylvania. Their services include Call Center Services.
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Health Square, Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plainsboro Township, NJ

Services provided

50% Back Office Outsourcing

50% Building Security Services

Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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