Express Virtual Assistant is a leading provider of professional virtual assistance services, crafted to address the evolving needs of businesses and individuals alike. Our mission is to boost productivity and streamline operations through a comprehensive suite of support services, each customized to meet the specific needs of our clients.
Services Offered:
Administrative Support: We manage a variety of administrative tasks including email management, appointment scheduling, data entry, and customer service, ensuring seamless business operations.
Social Media Management: Our team expertly creates, curates, and manages content across various social media platforms, enhancing your online presence and engaging your audience effectively.
Bookkeeping: We meticulously maintain your financial records, manage invoicing, and handle payroll, ensuring both accuracy and compliance with relevant standards.
Research and Data Analysis: We deliver extensive research services and insightful data analysis to bolster your business decisions.
Customer Service: Our dedicated virtual assistants provide outstanding customer support through phone, email, and live chat, guaranteeing that your clients receive timely and professional assistance.
Why Choose Us?
Experienced Professionals: Our team comprises highly skilled and experienced virtual assistants, each an expert in their respective field.
Customized Solutions: We customize our services to align with the unique needs of your business, ensuring optimal support.
Cost-Effective: Outsourcing to us reduces the costs associated with employing full-time staff while providing access to superior services.
24/7 Availability: We provide continuous support to accommodate clients in various time zones, ensuring assistance is always available.
Choose Express Virtual Assistant for reliable, professional, and efficient virtual assistance services that propel your business forward.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Princeton, NJ
Year founded
Founded 2004
1 Locations
Princeton , NJ
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.9
/5
What Clients Have Said
Express Virtual Assistant is noted for offering good value for cost, with clients highlighting their reliable service and efficient project management. Specific project costs are not disclosed, but the positive feedback emphasizes their ability to enhance operational efficiency and productivity.
Overall satisfaction was high among clients, with many expressing their intent to continue working with Express Virtual Assistant. The company's ability to meet and often exceed expectations contributed to strong client relationships.
Timely Delivery and Reliable Service
Express Virtual Assistant consistently delivered tasks on time or ahead of schedule, maintaining a reliable and organized workflow. Clients appreciated the dependable service, which contributed to smooth operations and reduced internal delays.
Positive Impact on Client Metrics
Clients reported measurable outcomes such as increased conversion rates, improved client satisfaction, faster task completion, and enhanced data accuracy. These improvements resulted in better operational efficiency and productivity across various sectors.
Potential for Process Optimization
One area for improvement noted was the potential for more proactive suggestions for process optimization at the early stages of engagement. Once workflows were aligned, performance met expectations, indicating room for initial strategic input.
Strong Project Management Skills
The company demonstrated strong project management skills, organizing tasks effectively and communicating priorities clearly. Clients experienced smooth coordination and dependable turnaround times, enhancing overall project success.
Improvement in Administrative Efficiency
Express Virtual Assistant consistently helped clients streamline administrative tasks, leading to improved workflow, reduced scheduling errors, and enhanced operational efficiency. Clients noted significant time savings and better organization, allowing internal teams to focus on core activities.
"They adapted quickly to our processes and consistently delivered high-quality work."
Mar 3, 2026
Marketing Manager, Little Wonder Selcc
Ashley Lewis
Verified
Education
South - USA
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided virtual assistant services for a childcare center. The team managed the client's email and calendar, supported parent communication, processed invoices, and entered data.
Express Virtual Assistant helped the client improve their workflow and operational efficiency. They also enhanced the client's parent communication, decreased scheduling errors, and made administrative tasks more organized and efficient. Moreover, the team completed tasks on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Little Wonder Selcc
Describe what your company does in a single sentence.
Little Wonders Early Learning Childcare Center provides a safe, nurturing, and educational environment where children can grow, play, and learn.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to support our administrative tasks, manage scheduling, handle communications, and help streamline our daily operations so that our team could focus more on the children and families we serve.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
High ratings
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope included email and calendar management, parent communication support, invoice processing, data entry, document organization, and general administrative assistance. The team also helped us organize files, manage registration forms, and keep our internal systems updated and efficient.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Thanks to the support from Express Virtual Assistant, our administrative tasks have become more organized and efficient. Communication with parents has improved, paperwork and scheduling errors have decreased, and our staff now has more time to dedicate to core activities. We noticed a clear improvement in overall workflow and operational efficiency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was professional and reliable. Tasks were completed on time, deadlines were respected, and communication was prompt and clear at all times. They made sure we were always in the loop with regular updates.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Overall, the experience was excellent, and we have no significant areas for improvement. We are very satisfied and look forward to continuing the relationship.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Virtual Assistant Services for Construction Company
Back Office Outsourcing
$50,000 to $199,999
Apr. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Their reliability and ability to grasp our business structure quickly stood out."
Feb 25, 2026
Director, Mexican Builder
Micheal Harrison
Verified
Construction
Poway, California
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided virtual assistance for a construction company. The team managed project coordination and administrative tasks, including follow-ups, project schedules, and reports.
Express Virtual Assistant helped the client save time, improve communication with customers, and increase client satisfaction. The team was highly organized, proactive, and reliable. They delivered tasks on time and communicated effectively via email and phone calls.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Mexican Builder
Describe what your company does in a single sentence.
Mexican Builder is a construction company specializing in residential and commercial construction and renovation services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to support our project coordination efforts and to take care of day-to-day administrative duties so our operations could scale more efficiently.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
High ratings
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Coordinating client follow-ups and documentation Organizing project schedules and timelines Drafting and managing communication with subcontractors Preparing and maintaining reporting files Handling routine administrative tasks that were consuming internal resources
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project timelines became more structured Less confusion and more clarity in client communication Our internal team regained hours every week previously spent on paperwork Client satisfaction increased due to consistent, professional follow-ups
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Express Virtual Assistant delivered all tasks promptly, communicated proactively, and maintained excellent organization. Their work helped streamline our internal workflows.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their reliability and ability to grasp our business structure quickly stood out. They were proactive and always ready with solutions rather than waiting for instruction.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
We are very pleased with their performance and have no major suggestions for improvement
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Virtual Assistant Services for Construction Co
Back Office Outsourcing
$10,000 to $49,999
Apr. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their reliability and attention to detail were very impressive."
Feb 24, 2026
Marketing Director, Genesis Pro Build ltd
Nick Jack
Verified
Construction
Bayside, California
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided virtual assistance for a construction company. The team managed the client's email and appointments, followed up with customers, organized documents, and tracked invoices.
Express Virtual Assistant helped the client improve their internal processes, reduce administrative delays, and increase overall productivity. The team had a smooth and professional workflow. They communicated clearly, provided consistent updates, completed tasks on time, and were responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of Genesis Pro Build ltd
Describe what your company does in a single sentence.
Genesis Pro Build Ltd is a construction company specializing in residential and commercial construction and renovation projects.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to help us manage our administrative workload, organize client communications, and improve overall operational efficiency.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The virtual assistant supported us with email management, scheduling appointments, customer follow-ups, document organization, invoice tracking, and data entry. They worked closely with our internal team to understand our workflow and ensure all tasks were handled accurately and on time
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As a result of their support, our internal processes became more organized and efficient. We reduced administrative delays, improved response times to clients, and were able to focus more on core construction projects. Overall productivity increased significantly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their reliability and attention to detail were very impressive. They quickly understood our business operations and became a valuable extension of our team.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Overall, we are very satisfied with their service and did not encounter any major issues during the collaboration.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Virtual Assistant Services for Home Renovation Co
Back Office Outsourcing
$50,000 to $199,999
Mar. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"We are extremely satisfied with the collaboration."
Feb 25, 2026
Manager, Build Out Home Solutions
Michael Brown
Verified
Home Services
Killarney, Florida
11-50 Employees
Online Review
Verified
Express Virtual Assistant provided virtual assistance for a home renovation company. The team managed client communication, scheduled appointments, followed up with leads, documented project details, and more.
Express Virtual Assistant helped the client achieve a higher conversion rate, better organization of client records, and faster response times to customer inquiries. The team had a highly organized workflow, delivered results on schedule, and communicated clearly. They were also very adaptive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Build Out Home Solutions
Describe what your company does in a single sentence.
Buildout Home Solutions offers residential renovation and home improvement services, ensuring quality workmanship and customer satisfaction.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We hired Express Virtual Assistant to manage administrative tasks, organize documentation, and follow up with leads and clients so our team could focus on delivering high-quality results.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Managing inbound client communication Scheduling consultations and appointments Following up with potential clients Documenting project details and client preferences Reporting weekly status updates
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Higher conversion rate from inquiries to booked consultations Better organization of client records Internal team had more capacity for project planning Faster response times to customer inquiries
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to take ownership of tasks and deliver quality administrative support without continuous supervision was impressive.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
We are extremely satisfied with the collaboration and do not have any recommendations for improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Customer Service Outsourcing for Tree Services Company
Customer Service Outsourcing
$10,000 to $49,999
Mar. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They truly acted as an extension of our internal team."
Feb 25, 2026
Marketing Manager, ABA Tree Services
Jack Paul
Business services
Central - USA
51-200 Employees
Online Review
Express Virtual Assistant provided customer support and order management services for a tree services company. The team answered client queries, scheduled appointments, and tracked customer requests.
Express Virtual Assistant's work helped the client respond to inquiries faster, organize appointment scheduling, and reduce missed calls. The team delivered on time, communicated clearly, provided regular updates, and proactively solved issues. Express Virtual Assistant's professionalism stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of ABA Tree Services
Describe what your company does in a single sentence.
ABA Tree Services provides tree removal, trimming, and professional maintenance services for residential and commercial clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish?
We engaged Express Virtual Assistant to handle our customer support and order management so that our field teams could stay focused on service delivery.
SOLUTION
How did you find Express Virtual Assistant?
Online Search
Why did you select Express Virtual Assistant over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Express Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Answering incoming client queries Scheduling service appointments Tracking customer requests and job status Following up on inquiries Organizing customer contact lists and reporting
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Client inquiries were responded to much faster Appointment scheduling became more organized Fewer missed messages and phone calls Our frontline team could focus on fieldwork without distraction
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The experience was smooth and seamless. Tasks were delivered punctually, communication was clear, and updates were regular. They proactively solved issues when they arose.
What was your primary form of communication with Express Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their professionalism in dealing with clients and managing every interaction with care was outstanding. They truly acted as an extension of our internal team.
Are there any areas for improvement or something Express Virtual Assistant could have done differently?
Overall, we are very satisfied with their service and have no complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Back Office Outsourcing for Back-Office Solutions Company
Back Office Outsourcing
Confidential
June 2025 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work."
Jan 16, 2026
Business Manager, Backoffice Pro
Sarah Simmons
Verified
Business services
United States
501-1,000 Employees
Online Review
Verified
Express Virtual Assistant provides ongoing virtual assistant services for a back-office outsourcing company. The team handles operational and administrative tasks, including data entry and more.
Express Virtual Assistant has improved operational efficiency, data accuracy, and team productivity for the client. The team completes tasks 30%-40% faster, reduces internal delays and backlogs, and maintains accurate records. Their proactive approach, reliability, and attention to detail stand out.
BACKGROUND
Introduce your business and what you do there.
I’m the business manager of Backoffice Pro, a company that delivers scalable back-office outsourcing solutions that help businesses streamline operations, reduce costs, and focus on core growth.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Express Virtual Assistant?
We needed support managing administrative and operational tasks to improve turnaround time, enhance productivity, and allow our internal team to focus on core business growth.
SOLUTION
What was the scope of their involvement?
Express Virtual Assistant handles a wide range of operational and administrative responsibilities, including day-to-day administrative support, data entry and management, email handling, calendar coordination, document preparation, and CRM updates. The main deliverables include accurate and timely data management, organized workflows, consistent reporting, and reliable ongoing support to improve efficiency and ensure smooth back-office operations. In addition, Express Virtual Assistant manages and works with several tools, platforms, and documents, including CRM systems for updating client and lead information, email and calendar platforms for communication and scheduling, spreadsheets and databases for data entry and reporting, and standard business documents such as invoices, reports, presentations, and internal records. The team also supports document organization and file management using cloud-based tools to ensure accuracy, accessibility, and consistency.
What is the team composition?
We work with two teammates from Express Virtual Assistant.
How did you come to work with Express Virtual Assistant?
We found Express Virtual Assistant on Clutch and chose them because they offered good value for the cost.
What is the status of this engagement?
We started working with Express Virtual Assistant in January 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Express Virtual Assistant has delivered clear, measurable outcomes, including faster turnaround times for administrative tasks, improved data accuracy and CRM updates, reduced workload for internal teams, and more consistent reporting. As a result, we’ve seen improved operational efficiency, better task prioritization, smoother day-to-day workflows, and increased team productivity, allowing internal resources to focus more on revenue-generating and strategic activities. Specifically, we’ve observed several measurable improvements during the engagement. First, Express Virtual Assistant completes administrative and data-related tasks 30%–40% faster, reducing internal delays and backlogs. In addition, CRM and reporting accuracy has improved by approximately 25%–30%, with fewer errors and better-maintained records. Finally, our internal team productivity has increased by around 20%–25%, as our core staff spends less time on repetitive administrative work and more time on strategic and client-focused tasks. These metrics clearly demonstrate operational efficiency gains and validate the success of working with Express Virtual Assistant. Moreover, we track and verify these improvements using a combination of internal tools and regular performance reporting. We rely on CRM dashboards to monitor data accuracy and update frequency, task management tools to measure turnaround time and task completion rates, and weekly and monthly performance summaries shared by Express Virtual Assistant. In addition, we use internal productivity reviews and workflow reports to compare pre- and post-engagement performance, helping us clearly validate efficiency gains and overall project success.
How did Express Virtual Assistant perform from a project management standpoint?
Express Virtual Assistant demonstrates strong and reliable project management throughout the engagement. The team organizes tasks well, clearly communicates priorities, and consistently completes deliverables on time or ahead of schedule. In addition, their proactive updates, structured workflows, and responsiveness help ensure smooth coordination and dependable turnaround times. We mainly communicate via virtual meetings.
What did you find most impressive about them?
What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail. The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work. In addition, their ability to adapt to changing priorities while maintaining quality and turnaround times makes them a valuable extension of our internal team.
Are there any areas they could improve?
Overall, the experience is very positive. The only area for improvement could be more proactive suggestions for process optimization in the early stages of the engagement. That said, once workflows are fully aligned, Express Virtual Assistant’s performance is consistently strong and meets our expectations.
RATINGS
4.5
"Reliable, proactive, and efficient support that improved productivity and turnaround times, making Express Virtual Assistant a strong long-term partner."
Quality
5.0
Service & Deliverables
"High-quality, accurate deliverables delivered consistently on time with strong attention to detail and minimal revisions required."
Schedule
4.5
On time / deadlines
"Tasks and deliverables were consistently completed on time, with clear communication and dependable turnaround times."
Cost
4.5
Value / within estimates
"The services provided excellent value for money, delivering consistent quality, efficiency, and measurable productivity gains at a reasonable cost."
Willing to Refer
4.5
NPS
"Highly willing to recommend Express Virtual Assistant for their reliability, professionalism, and consistent performance.
Google Ads & SMM Support for Photo & Video Editing Co
Pay Per ClickSocial Media Marketing
Confidential
Oct. 2023 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Express Virtual Assistant has a well-qualified and experienced team."
Dec 22, 2025
Business Development Manager, Photo Editing Outsourcing
Norah Jones
Verified
Business services
Princeton, New Jersey
201-500 Employees
Online Review
Verified
Express Virtual Assistant provides Google Ads and social media marketing support for a photo editing company. The team customizes the client's campaigns based on various geographic locations.
Express Virtual Assistant's work has increased the client's sales qualified leads by 23% within a year. The team is well-qualified and experienced, and the client is satisfied with the engagement. Express Virtual Assistant delivers on time and communicates well via virtual meetings.
BACKGROUND
Introduce your business and what you do there.
I’m the business development manager of Photo Editing Outsourcing, a trusted outsourcing partner for professional photo and video editing services to photographers, studios, and businesses across the globe.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Express Virtual Assistant to accomplish for Photo Editing Outsourcing?
We hired them for virtual marketing assistant services.
SOLUTION
What was the scope of their involvement?
Express Virtual Assistant provides Google Ads and social media marketing services. The team customizes our campaigns based on various geographic locations, including the US and Europe.
What is the team composition?
We work with a good team from Express Virtual Assistant.
How did you come to work with Express Virtual Assistant?
We found them through an online search and chose them because they offered good value for the cost.
What is the status of this engagement?
We started working with them in October 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Express Virtual Assistant's work has increased our sales qualified leads (SQLs) by 23% within a year.
How did Express Virtual Assistant perform from a project management standpoint?
Express Virtual Assistant has provided us with a good team, and the deliveries are on time. We communicate via virtual meetings.
What did you find most impressive about them?
Express Virtual Assistant has a well-qualified and experienced team.
Are there any areas they could improve?
So far, everything is going smoothly. We're looking for more conversions.
RATINGS
4.5
"We are very happy with the professionalism of the EVA team"
Quality
4.0
Service & Deliverables
"Till now we are satisfied, but looking for more better results"
Schedule
4.5
On time / deadlines
"We have received timely deliveries"
Cost
5.0
Value / within estimates
"Within our Budget"
Willing to Refer
5.0
NPS
"Yes
Showing 1-7 of
7 Reviews
Locations (1)
116 Village BoulevardPrinceton, NJ,
United States08540
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