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Top BPO Companies in Philadelphia

Ratings Updated: June 25, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectfulness. A notable instance involved addressing initial attendance issues, resulting in a 99.59% attendance rate. Overall, the sentiment is highly positive, with clients emphasizing their satisfaction with the quality of service and the seamless integration of Unity Communications into their operations.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Puts the customer first
The feedback indicates a strong customer-first sentiment, with clients appreciating Remote CoWorker's commitment to engagement. Notably, the COO actively collaborates with lower-level staff, exemplifying their dedication to client needs. The project manager's involvement in training and adapting to client SOPs further reinforces this sentiment. One client highlighted the helpfulness of team members in accommodating schedules, showcasing the company's responsiveness. Overall, clients feel valued and supported throughout their projects.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

I found that this company actually cares about my business and is not just looking to bill me.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Philadelphia, PA

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Wizards.lat

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dover, DE

Services provided

50% CRM Consulting and SI

25% Customer Service Outsourcing

25% Staffing

Wizards.lat is a small CRM consulting and SI company. Launched in 2023, the team specializes in CRM consulting and SI and Customer Service Outsourcing.
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Anchor Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Carteret, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Anchor Locksmith Store is a Business Consulting company. Founded in 2003, the firm is headquartered in Carteret, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Philadelphia, PA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Marketing esq

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shrewsbury, NJ

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Marketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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My Virtual HR Director

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plainfield, NJ

Services provided

25% Benefits Administration

25% HR Consulting

25% HR Outsourcing +2 services

20% Back Office Outsourcing

5% Insurance Services & Brokers

My Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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Stoner Bunting Advertising

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Lancaster, PA

Services provided

20% Content Marketing

20% Public Relations

20% Social Media Marketing +4 services

10% Advertising

10% Pay Per Click

10% Sales Outsourcing

10% Video Production

Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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Impact Global Solutions Group LLC

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

South Amboy, NJ

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Outsourcing

Impact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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Quest Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Quest Medical Billing Services is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based agency provides Back Office Outsourcing.
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Community Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roselle Park, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Community Locksmith Store is a Business Consulting company based in Roselle Park, New Jersey. They focus on Business Consulting and Back Office Outsourcing.
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Global results

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Dover, DE

Services provided

10% Call Center Services

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Social media marketing agency Global results is in Dover, Delaware. The team provides Social Media Marketing and Content Marketing.
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Virtually Centered Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Plainfield, NJ

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

Established in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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Hy-Tek Intralogistics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Freehold, NJ

Services provided

20% Supply Chain Management

20% Warehousing & Distribution

15% Freight forwarding +4 services

15% Fulfillment

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Robotics Process Automation

Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
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Freehold, NJ

922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 07728
10 - 15

(800) 818-6242

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Get 'er Done

Not yet reviewed

$1,000+

$300+ / hr

Freelancer

Matawan, NJ

Services provided

60% AI Consulting

20% Sales Outsourcing

5% AI Agents +3 services

5% AI Development

5% Business Continuity Management

5% Generative AI

Get 'er Done is an AI Consulting company founded in 2025. Their services include AI Consulting and Sales Outsourcing.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kenilworth, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Gallery Locksmith Store, is based in Kenilworth, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Advicekey Professional Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Edison, NJ

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Valuation Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

Advicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Edison, NJ

3504 Springbrook Drive
Edison, NJ 08820
1

+918698737210

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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, NJ

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Universal Locksmith Store is a Business Consulting company. The small Madison, New Jersey-based team specializes in Business Consulting and Back Office Outsourcing. The company was launched in 1975.
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NetFire

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Hackettstown, NJ

Services provided

40% Cloud Consulting & SI

40% Cybersecurity

10% Call Center Services +1 service

10% IT Managed Services

NetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
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HAN IT Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woodbridge Township, NJ

Services provided

30% Recruiting

30% Staffing

20% Back Office Outsourcing +1 service

20% Business Consulting

HAN IT Staffing is a Staffing company. Located in Woodbridge Township, New Jersey, their small team offers Staffing and Recruiting. The company was founded in 2012.
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ManageAssist, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hazlet, NJ

Services provided

40% Corporate Training & Coaching

20% Business Consulting

20% Content Writing Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

ManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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Sisbro Innovation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milltown, NJ

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Back Office Outsourcing

10% Content Writing Services

10% Direct Marketing

10% Video Marketing

Based in Milltown, New Jersey, Sisbro Innovation is a social media marketing firm. They provide Social Media Marketing and Search Engine Optimization and were established in 2015.
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Vestify LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dover, DE

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Vestify LLC is a social media marketing company. The team offers Social Media Marketing and Search Engine Optimization, and the company is based in Dover, Delaware.
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Media Ozone

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Somerville, NJ

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Media Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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iWorker

5.0 32 reviews

Undisclosed

< $25 / hr

2 - 9

Dover, DE

Services provided

100% Back Office Outsourcing

iWorker is a versatile outsourcing company offering virtual assistant services, web development, social media management, and administrative support. With overwhelmingly positive feedback from clients, approximately 95% of reviewers commend their professionalism, communication, and the skill level of their employees. Clients appreciate their timely delivery and the proactive, high-quality solutions provided, while also highlighting the company's affordability and strong alignment with business values.

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Industry Experience

iWorker has demonstrated expertise across various industries, including Real Estate, Business Services, Advertising & Marketing, and Education. Clients consistently highlight their professionalism, effective communication, and ability to deliver timely results. In Real Estate, they excelled in web development; in Business Services, they facilitated growth through administrative support. Advertising & Marketing reviews emphasize their proficiency in social media management and content creation. Overall, sentiment is highly positive, indicating iWorker is well-suited for clients seeking adaptable and reliable assistance in these sectors.
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Financial services Other Industry Advertising & marketing Real estate Consulting Business services Software IT Services Manufacturing Energy & natural resources Retail Education

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend iWorker for their competitive pricing and excellent value for money. For instance, one client noted, 'Good value for cost,' while another highlighted their 'affordable service fees.' Many reviews emphasized the quality of work received relative to the costs, with one client stating that iWorker's professionals are 'friendly, reliable, and a very quick learner.' Overall, the sentiment reflects a strong satisfaction regarding the balance of cost and quality in services provided.
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United States (20) Canada (5) Australia (1) Germany (1) England (1)

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Dover, DE

8 The Green, Ste A, Dover
Dover, DE 19901

+1 (650) 273-0409

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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Reliable
Clients have consistently highlighted Answer America's strong reliability in their services. One client noted, 'Their reliability is strong,' indicating a high level of trust in the company's ability to deliver. Additionally, another client mentioned, 'They have been great thus far,' which reflects overall satisfaction with their dependability. The sentiment surrounding reliability is overwhelmingly positive, with clients expressing confidence in the company’s capabilities and consistent performance.

Lead Generation for Business

4.5 Aug 12, 2017

The pro is they are great, the con is the cost. Their reliability is strong. We have worked with them for four years.
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Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

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Marketing Strategy Labs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

20% Content Marketing

20% Email Marketing

15% Conversion Optimization +3 services

15% Ecommerce Marketing

15% Sales Outsourcing

15% Social Media Marketing

Founded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

North Brunswick Township, NJ

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Timely
The overall sentiment regarding timeliness is highly positive, as clients consistently highlight the service provider's ability to deliver on time. One client stated, "They deliver everything to our customers and vendors on time," while another emphasized their "turn-around time with issues" as a strength, noting responses within 3-5 business days. Clients appreciate the efficiency and reliability, which contribute to significant time and cost savings, reinforcing the provider's reputation for timely service.

Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money. There is nothing they need to improve; they are perfect.
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Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

The turn-around time with issues and ability to save us money are their strengths.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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North Brunswick Township, NJ

1588 US-130, North Brunswick
North Brunswick Township, NJ 08902

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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.0

Cost

5.0

Willing to Refer

4.0

Clients in Ewing, New Jersey, commend BillingParadise for their seamless back office services, saving time and money while ensuring prompt billing and check processing. Their long-term partnership reflects high satisfaction with their dependable, high-quality support.
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Career Center Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Union, NJ

Services provided

40% Customer Service Outsourcing

30% Recruiting

30% Staffing

In Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Pitlane Strategies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Green Brook Township, NJ

Services provided

20% Blockchain

20% Business Consulting

20% Marketing Strategy +4 services

10% Blockchain Marketing

10% Digital Asset Management

10% Logistics & Supply Chain Consulting

10% Sales Outsourcing

Founded in 2012, Pitlane Strategies LLC is a Marketing Strategy company. The agency provides Marketing Strategy and Blockchain, and is small.
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Snelling Staffing - Mountainside, NJ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountainside, NJ

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +4 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Staffing

Snelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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TSI

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

100% Back Office Outsourcing

TSI is a Back Office Outsourcing company. They were founded in 1970, and their services include Back Office Outsourcing.
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Bluechip Call Center

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cherry Hill, NJ

Services provided

100% Call Center Services

Bluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
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Cherry Hill, NJ

1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 08034

1.888.398.9437

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Imagine Productions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westfield, NJ

Services provided

40% Fractional CMO Services

20% Marketing Strategy

20% Public Relations +1 service

20% Sales Outsourcing

Imagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
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Alpha Telemarketing, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Sales Outsourcing

Alpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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Patient Calls

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

King of Prussia, PA

Services provided

100% Call Center Services

Patient Calls is a phone answering service. Located in King of Prussia, Pennsylvania, the agency was established in 1998. Their services include Call Center Services.
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Classic Business Solutions, LLC

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Metuchen, NJ

Services provided

50% Back Office Outsourcing

50% Document Digitization & Management

Classic Business Solutions, LLC offers IT support services, particularly in integrating IT with website domain hosting for insurance agencies. The reviews highlight the company's effectiveness in supporting client needs, with a notable success reflected in substantial financial benefits. Clients appreciate their professional communication methods and have expressed complete satisfaction with the services provided, indicating no areas for improvement.

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Digital Minds BPO Services

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

25% Customer Service Outsourcing

20% Search Engine Optimization

15% Call Center Services +3 services

15% Pay Per Click

15% Web Design

10% Sales Outsourcing

Digital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.

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Wilmington, DE

501 Silverside Road
Wilmington, DE 19809

3024769976

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5-star telemarketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sea Bright, NJ

Services provided

100% Call Center Services

In Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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Ansercomm

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Maple Shade, NJ

Services provided

100% Call Center Services

Established in 1964, Ansercomm is a small answering service company. Their services include Call Center Services.
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AAA Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Staten Island, NY

Services provided

100% Call Center Services

AAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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TITAN Mobile Shredding

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mantua Township, NJ

Services provided

100% Document Digitization & Management

TITAN Mobile Shredding is a Plumsteadville, Pennsylvania-based Document Digitization & Management company. Their services include Document Digitization & Management.
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Mantua Township, NJ

15 Maplewood Ln
Mantua Township, NJ 08051

609 454 6600

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J & K Secure Shredding, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, PA

Services provided

100% Document Digitization & Management

J & K Secure Shredding, LLC is a Document Digitization & Management company. In Chester, Pennsylvania, the agency was founded in 1930. Their services include Document Digitization & Management.
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Wiggins Shredding, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Chester, PA

Services provided

100% Document Digitization & Management

Wiggins Shredding, Inc. Is a small Document Digitization & Management company located in West Chester, Pennsylvania. The team specializes in Document Digitization & Management.
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Verif-y, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

100% Document Digitization & Management

Founded in 2017, Verif-y, Inc. Is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Lighthouse

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Blue Bell, PA

Services provided

100% Call Center Services

Lighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results.
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Monster Doc Shred Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

100% Document Digitization & Management

Monster Doc Shred Inc. Is a Document Digitization & Management company established in 2018. Their team provides Document Digitization & Management.
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Get-It Shredded

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Warminster, PA

Services provided

100% Document Digitization & Management

Get-It Shredded is a Document Digitization & Management company. Founded in 1989, the agency is headquartered in Warminster, Pennsylvania. Their services include Document Digitization & Management.
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Alpha Professional Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

100% Document Digitization & Management

Document Digitization & Management company Alpha Professional Solutions, Inc. Is based in Philadelphia, Pennsylvania. Launched in 2017, the team provides Document Digitization & Management.
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K C Consultants Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Basking Ridge, NJ

Services provided

70% Business Consulting

30% Call Center Services

Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Wayne, PA

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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Wayne, PA

724 Was Lancaster Ave
Wayne, PA 19087

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BuzFind

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reading, PA

Services provided

50% Search Engine Optimization

25% Content Marketing

25% Sales Outsourcing

BuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.
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