Top BPO Companies in Philadelphia
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260 Companies
List of the Top Philadelphia BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Great project management
Unity Communications has received commendable feedback regarding their project management capabilities. Clients highlighted their thoroughness and timely delivery, with one stating, "Their project management is top-notch," and another praising their ability to communicate effectively at all stages. The consistent professionalism and proactive involvement of the project management team have contributed to positive client experiences, reinforcing Unity's reputation as a reliable partner.-
Content Writing Services for Inbound Marketing & IT Company
5.0 Mar 11, 2024Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.
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Call Center & Customer Service Support for Energy Drinks Co
5.0 Feb 25, 2025PM is organized and thoughtful. Response is timely.
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Asset Procurement for Expense Management Software Company
5.0 Mar 31, 2023Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Philadelphia, PAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Philadelphia, PAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Dedicated
The feedback regarding the sentiment of 'Dedicated' highlights the exceptional commitment and responsiveness of Top Customer Service. Clients noted that the team genuinely cared about enhancing communication for families, leading to improved satisfaction and efficiency. One client emphasized their dedication by stating, 'The most impressive aspect was how dedicated and responsive their team was.' Overall, clients expressed high satisfaction, with a desire for even more proactive updates, reflecting a strong sentiment of support and dedication.-
Customer Service Outsourcing for Daycare Center
5.0 Feb 16, 2026The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families.
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11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
$100,000+Undisclosed10,000+Serves Philadelphia, PAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Woodbridge Township, NJ
Services provided
35% Intellectual Property Law13% Business Consulting12% Document Digitization & Management +6 services10% Fractional CFO Services10% Litigation Support Services5% Compliance Consulting5% Immigration Law5% Market Research5% Marketing StrategyIntellectual Property Law company Trademark Patreon was founded in 2021. The firm provides Intellectual Property Law and Business Consulting, and is midsize.
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$1,000+$25 - $49 / hr10 - 49Dover, DE
Services provided
20% Accounting20% Back Office Outsourcing20% Employer of Record (EOR) Services +2 services20% Financial Advising & Planning20% Financial ConsultingOliham Consulting is a Back Office Outsourcing company. The team is headquartered in Dover, Delaware, and their services include Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed2 - 9Dover, DE
Services provided
50% CRM Consulting and SI25% Customer Service Outsourcing25% StaffingWizards.lat is a small CRM consulting and SI company. Launched in 2023, the team specializes in CRM consulting and SI and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Carteret, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAnchor Locksmith Store is a Business Consulting company. Founded in 2003, the firm is headquartered in Carteret, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Shrewsbury, NJ
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Plainfield, NJ
Services provided
25% Benefits Administration25% HR Consulting25% HR Outsourcing +2 services20% Back Office Outsourcing5% Insurance Services & BrokersMy Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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Undisclosed$150 - $199 / hr10 - 49South Amboy, NJ
Services provided
40% Business Consulting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingImpact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Woodbridge Township, NJ
Services provided
100% Back Office OutsourcingQuest Medical Billing Services is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based agency provides Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Roselle Park, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCommunity Locksmith Store is a Business Consulting company based in Roselle Park, New Jersey. They focus on Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Dover, DE
Services provided
10% Call Center Services10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSocial media marketing agency Global results is in Dover, Delaware. The team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +4 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Sales OutsourcingEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed250 - 999Freehold, NJ
Services provided
20% Supply Chain Management20% Warehousing & Distribution15% Freight forwarding +4 services15% Fulfillment10% Corporate Training & Coaching10% Customer Service Outsourcing10% Robotics Process AutomationHy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read moreSee All Locations (2)Freehold, NJ
922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 0772810 - 15
(800) 818-6242
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UndisclosedUndisclosed2 - 9Dover, DE
Services provided
50% Business Consulting25% Corporate Relocation10% Compliance Consulting +3 services5% Back Office Outsourcing5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)EU Inc by renn is a Business Consulting company. The team is based in Dover, Delaware, and their services include Business Consulting and Corporate Relocation.
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$1,000+$300+ / hrFreelancerMatawan, NJ
Services provided
60% AI Consulting20% Sales Outsourcing5% AI Agents +3 services5% AI Development5% Business Continuity Management5% Generative AIGet 'er Done is an AI Consulting company founded in 2025. Their services include AI Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kenilworth, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSmall Business Consulting company Gallery Locksmith Store, is based in Kenilworth, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
100% Call Center ServicesCommunications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Dover, DE
Services provided
20% Fractional CFO Services15% Business Consulting10% Accounting +9 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% AI Agents5% AI Consulting5% Custom Software Development5% Fractional CMO Services5% HR Consulting5% Marketing Strategy5% Web DesignDaxHive is a Fractional CFO Services company. Established in 2026, the team provides Fractional CFO Services and Business Consulting.
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Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Accounting20% Back Office Outsourcing20% Business Valuation Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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UndisclosedUndisclosed10 - 49Madison, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUniversal Locksmith Store is a Business Consulting company. The small Madison, New Jersey-based team specializes in Business Consulting and Back Office Outsourcing. The company was launched in 1975.
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$1,000+$150 - $199 / hr10 - 49Hackettstown, NJ
Services provided
40% Cloud Consulting & SI40% Cybersecurity10% Call Center Services +1 service10% IT Managed ServicesNetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
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$1,000+$50 - $99 / hr50 - 249Springfield, NJ
Services provided
35% Intellectual Property Law20% Corporate Law15% Litigation Support Services +3 services10% Business Consulting10% Compliance Consulting10% Document Digitization & ManagementIP Attorney Group, an Intellectual Property Law company, is in Springfield, New Jersey. Established in 2016, the team offers Intellectual Property Law and Corporate Law.
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UndisclosedUndisclosed10 - 49Woodbridge Township, NJ
Services provided
30% Recruiting30% Staffing20% Back Office Outsourcing +1 service20% Business ConsultingHAN IT Staffing is a Staffing company. Located in Woodbridge Township, New Jersey, their small team offers Staffing and Recruiting. The company was founded in 2012.
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UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
40% Corporate Training & Coaching20% Business Consulting20% Content Writing Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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UndisclosedUndisclosed2 - 9Milltown, NJ
Services provided
20% Search Engine Optimization20% Social Media Marketing20% Web Design +4 services10% Back Office Outsourcing10% Content Writing Services10% Direct Marketing10% Video MarketingBased in Milltown, New Jersey, Sisbro Innovation is a social media marketing firm. They provide Social Media Marketing and Search Engine Optimization and were established in 2015.
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UndisclosedUndisclosed2 - 9Dover, DE
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignVestify LLC is a social media marketing company. The team offers Social Media Marketing and Search Engine Optimization, and the company is based in Dover, Delaware.
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UndisclosedUndisclosed2 - 9Somerville, NJ
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentMedia Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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Undisclosed< $25 / hr2 - 9Dover, DE
Services provided
100% Back Office OutsourcingSee all 32 projectsiWorker is a versatile outsourcing company offering virtual assistant services, web development, social media management, and administrative support. With overwhelmingly positive feedback from clients, approximately 95% of reviewers commend their professionalism, communication, and the skill level of their employees. Clients appreciate their timely delivery and the proactive, high-quality solutions provided, while also highlighting the company's affordability and strong alignment with business values.
Industry Experience
iWorker has demonstrated expertise across various industries, including Real Estate, Business Services, Advertising & Marketing, and Education. Clients consistently highlight their professionalism, effective communication, and ability to deliver timely results. In Real Estate, they excelled in web development; in Business Services, they facilitated growth through administrative support. Advertising & Marketing reviews emphasize their proficiency in social media management and content creation. Overall, sentiment is highly positive, indicating iWorker is well-suited for clients seeking adaptable and reliable assistance in these sectors.
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Financial services Other Industry Advertising & marketing Real estate Consulting Business services Software IT Services Manufacturing Energy & natural resources Retail EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend iWorker for their competitive pricing and excellent value for money. For instance, one client noted, 'Good value for cost,' while another highlighted their 'affordable service fees.' Many reviews emphasized the quality of work received relative to the costs, with one client stating that iWorker's professionals are 'friendly, reliable, and a very quick learner.' Overall, the sentiment reflects a strong satisfaction regarding the balance of cost and quality in services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Flexible
Clients have consistently praised Answer America's flexibility in adapting to their needs, highlighting it as a key strength. One client noted that the service is 'affordable, efficient, and flexible to our needs,' enabling their staff to focus on other duties while still providing accurate information to callers. Overall sentiment reflects satisfaction with how well the company accommodates varying requirements and delivers tailored solutions.-
Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The service is affordable, efficient, and flexible to our needs.
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Industry Experience
Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
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Hospitality & leisure Manufacturing Education Other industries Consumer Products Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.Was this helpful?
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
20% Content Marketing20% Email Marketing15% Conversion Optimization +3 services15% Ecommerce Marketing15% Sales Outsourcing15% Social Media MarketingFounded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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$1,000+< $25 / hr50 - 249North Brunswick Township, NJ
Services provided
75% Back Office Outsourcing25% Call Center ServicesSee all 4 projectsBillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.
Reviews mention High-quality work
Clients have expressed high satisfaction with BillingParadise's quality of work, highlighting their efficiency and expertise in medical billing. One client noted the rapid processing of bills and minimal need for rebilling, saving them approximately 80 hours and 10% in costs monthly. Their proficiency in coding has reportedly increased revenue for clients, with feedback indicating they are the best service provider experienced. Overall, the sentiment reflects a strong endorsement of their high-quality work.-
Medical Billing for Health Care Company
4.5 Dec 25, 2017It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They do a great job. They have a lot more training and they are more efficient.
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Industry Experience
BillingParadise has garnered positive feedback across various industries, including healthcare, manufacturing, consumer products, and others. Clients appreciate their efficiency in medical billing, reducing time and costs significantly. The manufacturing sector values their reliable computing services, while consumer products firms commend their excellent client service and timely delivery. Overall, BillingParadise demonstrates expertise and effectiveness in back office solutions, making them a suitable partner for organizations seeking streamlined operations across these sectors.
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Other industries Manufacturing Consumer ProductsWas this helpful?
See All Locations (6)North Brunswick Township, NJ
1588 US-130, North Brunswick
North Brunswick Township, NJ 08902Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
4.0
Local clients describe BillingParadise as a perfect billing partner, emphasizing their consistent on-time delivery, strong communication, and cost-effectiveness. They appreciate the provider's ability to streamline billing processes over many years of collaboration.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Union, NJ
Services provided
40% Customer Service Outsourcing30% Recruiting30% StaffingIn Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Green Brook Township, NJ
Services provided
20% Blockchain20% Business Consulting20% Marketing Strategy +4 services10% Blockchain Marketing10% Digital Asset Management10% Logistics & Supply Chain Consulting10% Sales OutsourcingFounded in 2012, Pitlane Strategies LLC is a Marketing Strategy company. The agency provides Marketing Strategy and Blockchain, and is small.
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UndisclosedUndisclosed2 - 9Mountainside, NJ
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)10% HR Consulting +4 services10% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% StaffingSnelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
100% Back Office OutsourcingTSI is a Back Office Outsourcing company. They were founded in 1970, and their services include Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Cherry Hill, NJ
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Cherry Hill, NJ
1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 080341.888.398.9437
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UndisclosedUndisclosed2 - 9Westfield, NJ
Services provided
40% Fractional CMO Services20% Marketing Strategy20% Public Relations +1 service20% Sales OutsourcingImagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249King of Prussia, PA
Services provided
100% Call Center ServicesPatient Calls is a phone answering service. Located in King of Prussia, Pennsylvania, the agency was established in 1998. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Metuchen, NJ
Services provided
50% Back Office Outsourcing50% Document Digitization & ManagementSee all 1 projectsClassic Business Solutions, LLC offers IT support services, particularly in integrating IT with website domain hosting for insurance agencies. The reviews highlight the company's effectiveness in supporting client needs, with a notable success reflected in substantial financial benefits. Clients appreciate their professional communication methods and have expressed complete satisfaction with the services provided, indicating no areas for improvement.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
25% Customer Service Outsourcing20% Search Engine Optimization15% Call Center Services +3 services15% Pay Per Click15% Web Design10% Sales OutsourcingSee all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
See All Locations (2)Wilmington, DE
501 Silverside Road
Wilmington, DE 198093024769976
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$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Maple Shade, NJ
Services provided
100% Call Center ServicesEstablished in 1964, Ansercomm is a small answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Staten Island, NY
Services provided
100% Call Center ServicesAAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Mantua Township, NJ
Services provided
100% Document Digitization & ManagementTITAN Mobile Shredding is a Plumsteadville, Pennsylvania-based Document Digitization & Management company. Their services include Document Digitization & Management.
Read moreSee All Locations (3)Mantua Township, NJ
15 Maplewood Ln
Mantua Township, NJ 08051609 454 6600
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UndisclosedUndisclosed10 - 49Chester, PA
Services provided
100% Document Digitization & ManagementJ & K Secure Shredding, LLC is a Document Digitization & Management company. In Chester, Pennsylvania, the agency was founded in 1930. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49West Chester, PA
Services provided
100% Document Digitization & ManagementWiggins Shredding, Inc. Is a small Document Digitization & Management company located in West Chester, Pennsylvania. The team specializes in Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
100% Document Digitization & ManagementFounded in 2017, Verif-y, Inc. Is a Document Digitization & Management company. Their services include Document Digitization & Management.
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$1,000+$25 - $49 / hr2 - 9Blue Bell, PA
Services provided
100% Call Center ServicesSee all 1 projectsLighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results.
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UndisclosedUndisclosed2 - 9Philadelphia, PA
Services provided
100% Document Digitization & ManagementMonster Doc Shred Inc. Is a Document Digitization & Management company established in 2018. Their team provides Document Digitization & Management.
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List of the Top 5 Philadelphia BPO Services
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$5,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Wilmington, DE
Ability to deliver
32.7/40.017.4/20 Reviews7.7/10 Clients & Experience7.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Ability to deliver
22.3/40.016.4/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10,000+Philadelphia, PA
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Evesham, NJ
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Eddington, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.5/40.015.4/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$150 - $199 / hr50 - 249East Greenwich Township, NJ
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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