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Top BPO Companies in Trenton

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Flexible
The sentiment regarding flexibility from client feedback is overwhelmingly positive. Clients commend Remote CoWorker's responsiveness and adaptability to changing project needs. One client highlighted their 'flexibility to change and help you in your specific situation,' while another noted their 'extremely quick and responsive' nature and 'flexible contract terms.' Additionally, the ability to onboard staff efficiently and accommodate client requirements underscores their commitment to providing tailored support.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed. Flexibility to change and help you in your specific situation was most impressive about this company.
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BPO & Call Center Services for Educational Provider

4.0 Feb 19, 2024

Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker's flexibility is impressive. They've been extremely quick and responsive, and they also have flexible contract terms, which have been very useful.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The staff member has been flexible, enthusiastic and hard working. The administration team is extremely responsive and very quick to assist with problems. The company removes any inertia associated with hiring a virtual assistant.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Trenton, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Well-organized projects
Clients consistently commend TechSpeed LLC for their well-organized project management. One client highlighted their efficiency in handling a complex data entry task for nearly 5,000 records within a tight six-hour deadline, achieving minimal errors. The project leader's proactive communication and thorough preparation were noted as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing reliance on TechSpeed's consistent performance and organization, stating, 'Their level of consistency in being efficient, responsive, and error-free is something to be admired.'

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Sitetrail LLC

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

Sitetrail LLC is a multifaceted agency specializing in content marketing, SEO, and branding strategies. They have consistently received positive feedback, with clients highlighting a 25% increase in sales and improvements in clarity and stakeholder engagement. Approximately 100% of reviewers commend their reliability, professionalism, and ability to align SEO with storytelling, making them a valuable partner for both e-commerce and branding initiatives.

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Industry Experience

Sitetrail LLC has demonstrated expertise in the IT Services and Consulting industries, receiving positive feedback for their comprehensive content strategies and branding efforts. Clients noted significant improvements in online visibility, user engagement, and project clarity. The firm excels in combining technical development with storytelling, making them an ideal partner for tech-driven and community-focused projects. Overall, their strengths lie in effective communication, timely delivery, and a deep understanding of client needs, suggesting a strong fit for both tech and community-centric initiatives.
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IT Services Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Sitetrail LLC's strong value for money, citing their pricing as a good fit for budgets while delivering high-quality results. One CEO remarked on their 'good value for cost' and noted that Sitetrail's work significantly improved project outcomes. Another client mentioned that the pricing aligned with their budget and emphasized the impressive ROI with a 25% increase in e-commerce sales, demonstrating the effective cost-benefit ratio of their services.
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New York, NY

245 Park Avenue, 39th Floor
New York, NY 10167
2 - 5

646.583.3355

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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Reviews mention High-quality work
Clients consistently praise DialAmerica for delivering high-quality work, particularly in lead generation and customer service. One client noted, "The quality of leads sets them apart from other providers," while another stated, "They are very good and provide excellent service." Overall, feedback reflects a strong sentiment of satisfaction, emphasizing efficiency, professionalism, and significant cost savings, with one client reporting savings of up to $20,000 monthly. Many clients express confidence in the value and effectiveness of DialAmerica's services.

Lead Gen for Supplemental Health Insurance Company

5.0 Nov 1, 2019

The fact that it’s grown is a testament to the quality and value of the service. The results speak for themselves. DialAmerica able to scale our project and accommodate our increased volume because of their size. The quality of leads sets them apart from other providers.
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Customer Support and Orders Processing for Real Estate Company

4.5 Dec 23, 2017

They are very good and provide excellent service. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.
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Telemarketing Services for Financial Company

4.5 Dec 22, 2017

The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience. They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers.
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Order Management & Organization for Business Firm

3.5 Nov 2, 2017

Efficiency and quality are their strong points. I recommended it. We are satisfied with their work.
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

Mahwah, NJ

960 MacArthur Blvd,
Mahwah, NJ 07430
251 - 300

8009133331

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Trenton, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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CallingAgency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New Castle, DE

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

CallingAgency, a telephone answering service, was established in 2017. They provides Call Center Services and Sales Outsourcing.
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New Castle, DE

4060 North Dupont Highway
New Castle, DE 19720
2 - 5

(888) 875-0799

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MedeXOne LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

80% Back Office Outsourcing

20% Insurance Services & Brokers

MedeXOne LLC, a Back Office Outsourcing company, was established in 2023. The small team provides Back Office Outsourcing and Insurance Services & Brokers.
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New York, NY

873 Broadway
New York, NY 10010
21 - 30

7189253081

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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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New York, NY

555 10th Ave
New York, NY 10018
16 - 20

6469680011

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Mangalam Infotech

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Document Digitization & Management

20% Finance & Accounting Outsourcing (FAO) +2 services

20% IT Managed Services

20% Litigation Support Services

Mangalam Infotech is an IT managed services company. Their team is located in New York, New York and Ahmedabad, India. The firm focuses on IT managed services and Back Office Outsourcing.
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New York, NY

501 5th Avenue
New York, NY 10017
50 - 75

+1 (949) 887-0154

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NYC Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

NYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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New York, NY

10035, 152 E 118th St suite # S1 #1035, New York, NY 10035, United States
New York, NY 10035
101 - 150

(888) 487-1178

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Trademark Savior

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Jersey City, NJ

Services provided

25% Business Consulting

25% Business Continuity Management

25% Document Digitization & Management +1 service

25% Intellectual Property Law

Business Consulting company Trademark Savior was founded in 2019. The team offers Business Consulting and Intellectual Property Law and is based in Jersey City, New Jersey.
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Jersey City, NJ

101 Hudson St
Jersey City, NJ 07302
201 - 250

(800) 243-1349

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A2Z Medical Billing Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Brooklyn, NY

Services provided

80% Back Office Outsourcing

20% Accounting

A2Z Medical Billing Services, a Back Office Outsourcing company, is located in Brooklyn, New York. Founded in 2023, the team focuses on Back Office Outsourcing and Accounting.
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Brooklyn, NY

1420 Avenue L
Brooklyn, NY 11230
6 - 9

(347) 918-4030

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Step 2 Agility LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Secaucus, NJ

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Secaucus, NJ

150 Meadowlands Pkwy
Secaucus, NJ 07094
6 - 9

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Ecartize

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Content Marketing

15% Customer Service Outsourcing

15% Ecommerce Marketing +5 services

15% Search Engine Optimization

15% Social Media Marketing

10% Marketing Strategy

10% Pay Per Click

5% Other Marketing

Ecartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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New York, NY

99 Wall Street #625
New York, NY 10005
251 - 300

+1-332-223-8085

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Infinity Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

100% Back Office Outsourcing

Launched in 2009, Infinity Business Solutions is a Back Office Outsourcing company. The team provides Back Office Outsourcing and is based in New York, New York.
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New York, NY

800 3rd Avenue
New York, NY 10022
21 - 30

1 (347) 894-2464

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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New York, NY

450 Lexington Ave, New York, NY 10017, United States
New York, NY 10017
2 - 5

+1 (845) 770-7526

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FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% Transcription

20% Translation

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Wilmington, DE

800 N King Street, Suite 304 1773
Wilmington, DE 19801
10 - 15

+13024672017

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AMZ Founders

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Marketing Strategy

20% Pay Per Click +3 services

20% Social Media Marketing

10% E-Commerce Development

10% Web Design

AMZ Founders is a midsize Marketing Strategy company established in 2021. Their team provides Marketing Strategy and Social Media Marketing.
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New York, NY

42 Broadway
New York, NY 10004
50 - 75

+1 929 560 3486

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Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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Royersford, PA

10 North 5th Avenue
Royersford, PA 19468
1

+1.610.948.5657

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Task Ventures LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Jersey City, NJ

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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Jersey City, NJ

356 Wayne Street, Jersey City, Nj 07302
Jersey City, NJ 07302
1

(551) 318-3988

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Career Center Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Union, NJ

Services provided

40% Customer Service Outsourcing

30% Recruiting

30% Staffing

In Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Union, NJ

2184 Morris Avenue
Union, NJ 07083
6 - 9

+1.908.687.7007

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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% Transcription

10% Call Center Services

10% Sales Outsourcing

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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New York, NY

244, 5th Ave
New York, NY 10001
1

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Internet Customer Solutions, Inc.

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Morris Plains, NJ

Services provided

60% ERP Consulting and SI

15% Custom Software Development

15% Web Development +1 service

10% Call Center Services

Located in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
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Morris Plains, NJ

153 Autumn Ridge Rd
Morris Plains, NJ 07950
2 - 5

9732441470

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WeLabelData

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wilmington, DE

Services provided

100% Back Office Outsourcing

WeLabelData, a Back Office Outsourcing company, is in Wilmington, Delaware. They provide Back Office Outsourcing and were established in 2021.
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Wilmington, DE

400 New Castle Avenue
Wilmington, DE 19801
10 - 15

+19734494828

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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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New York, NY

205 East 16th Street
New York, NY 10003
2 - 5

+1 833-832-6104

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Annodyne, Inc.

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Blue Bell, PA

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +9 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

5% Digital Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Web Design

Launched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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Blue Bell, PA

751 Arbor Way #100
Blue Bell, PA 19422
16 - 20

215.540.9110

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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

New York, NY

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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New York, NY

1 World Trade Center
New York, NY 10007
50 - 75

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AMP IT UP PR

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

New York, NY

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

AMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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New York, NY

165 Broadway
New York, NY 10006
16 - 20

+1 (416) 568-9848

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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

50% Translation

15% Call Center Services

10% Customer Service Outsourcing +3 services

10% Recruiting

10% Staffing

5% HR Outsourcing

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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New York, NY

3 Park Ave
New York, NY 10016
501 - 750

+1.212.689.5555

New York, NY

3 Park Avenue, 39th Floor
New York, NY 10016
101 - 150

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Alldigi Tech

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Morris Plains, NJ

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Business Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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Morris Plains, NJ

201 Littleton Road
Morris Plains, NJ 07950
1

12015698536

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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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New York, NY

7 Elk Street Lower Level
New York, NY 10007
2 - 5

+1.800.776.4448

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Brand Connections

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

20% Advertising

20% Event Marketing

10% AR/VR Development +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Marketing Strategy

10% Social Media Marketing

10% Video Production

Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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New York, NY

1500 Broadway, 32nd Floor
New York, NY 10036
751 - 1000

1+917-909-7050

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DIGITALZONE Inc

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Content Marketing

20% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

DIGITALZONE Inc is a Content Marketing company. The team is located in New York, New York and Pune, India, and their services include Content Marketing and Sales Outsourcing.
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New York, NY

53 W 27th Street, 7th Floor Suite 700
New York, NY 10001
50 - 75

+1 718-905-0688

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Mindcrest

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

Based in Chicago, Illinois and New York, New York, Mindcrest is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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New York, NY

60 E. 42nd St., Ste 3014,
New York, NY 10165
6 - 9

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FSO Onsite Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Call Center Services

20% Graphic Design

20% IT Managed Services

FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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New York, NY

19 West 44th Street, 9th Floor
New York, NY 10036
151 - 200

+1.212.986.3600

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Mrzeph Tech

Not yet reviewed

$50,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% CRM Consulting and SI

20% Customer Service Outsourcing

20% Data Annotation Services +2 services

20% Graphic Design

20% Sales Outsourcing

Mrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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New York, NY

Midtown, Time Square
New York, NY 10018
10 - 15

+19702584068

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Window Repair US Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

New York City, NY

Services provided

100% Customer Service Outsourcing

Based in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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New York City, NY

2055 Ocean Avenue, Apt 3i, Brooklyn
New York City, NY 11230
1

+1 929-233-4903

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CoolsAssist

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

new york, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Business Continuity Management

CoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
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new york, NY

1250 herkimer street
new york, NY 11233
2 - 5

6466757161

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Virtual Staffing Agency

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Pay Per Click

20% Search Engine Optimization

10% Call Center Services +6 services

10% E-Commerce Development

10% Graphic Design

10% Web Design

10% Web Development

5% HR Outsourcing

5% Staffing

Pay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
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New York, NY

82, Nassau Street
New York, NY 10038
16 - 20

3156364766

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Future Trans

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

60% Translation

20% Call Center Services

20% Transcription

Midsize Translation company Future Trans, is based in Giza, Egypt and New York, New York. Their services include Translation and Call Center Services.
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New York, NY

1140 Avenue of the Americas, NY 10036 (P), New York
New York, NY 10036
76 - 100

1-(408)-216-7630

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SybridMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

70% Back Office Outsourcing

30% Transcription

SybridMD, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Transcription.
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New York, NY

280 Madison Ave #912,
New York, NY 10016
21 - 30

+1 888 312 6847

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Millville, NJ

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Millville, NJ

1600 Malone Street
Millville, NJ 08332
50 - 75

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Remedy Product Studio

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

35% Custom Software Development

10% Application Management & Support

10% Back Office Outsourcing +6 services

10% Business Consulting

10% Mobile App Development

10% Web Development

5% Application Testing

5% Other Application Development

5% Other IT Consulting and SI

Launched in 2012, Remedy Product Studio, a midsize software development firm, is headquartered in New York, New York. Their services include Custom Software Development and Web Development.
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New York, NY

511 West 25th Street
New York, NY 10001
2 - 5

6468317313

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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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New York, NY

1800 broadway
New York, NY 10019
6 - 9

555555555

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BP Outsource - Remote Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

New York, NY

Services provided

100% Call Center Services

BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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New York, NY

99 Wall Street
New York, NY 10005
2 - 5

8003302826

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Trademark Hawk

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hoboken, NJ

Services provided

55% Intellectual Property Law

15% Business Consulting

15% Compliance Consulting +1 service

15% Document Digitization & Management

Trademark Hawk is an Intellectual Property Law company. They are headquartered in Hoboken, New Jersey, and their services include Intellectual Property Law and Business Consulting.
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Hoboken, NJ

221 River Street
Hoboken, NJ 07030
151 - 200

866-262-2028

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Skaled

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

40% Business Consulting

25% Conversion Optimization

25% Marketing Strategy +1 service

10% Sales Outsourcing

Located in New York, New York, Skaled is a Business Consulting company. The team specializes in Business Consulting and Conversion Optimization.
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New York, NY

270 Lafayette, Suite 208
New York, NY 10012
16 - 20

(917) 258-0911

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Roth Automation

5.0 2 reviews

$1,000+

$150 - $199 / hr

10 - 49

Paramus, NJ

Services provided

20% AI Development

20% Application Management & Support

20% Custom Software Development +2 services

20% Document Digitization & Management

20% Robotics Process Automation

Roth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.

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Reviews mention Knowledgeable
Clients have consistently praised Roth Automation for their extensive knowledge and expertise in automation solutions. One reviewer highlighted their 'impressive' understanding of Intelligent Document Processing and noted the company's 'outstanding professionalism.' The client's shift from a simple data extraction project to a comprehensive AP automation solution underscored Roth's capability to adapt and deliver complex solutions effectively. Overall, the sentiment is highly positive, reflecting confidence in Roth Automation's expertise.

IT Consulting & SI for Global Defense Contractor

5.0 Feb 20, 2023

The most impressive things about Roth Automation is their extensive experience in the field of automation, specifically document and data automation. They have been working with Intelligent Document Processing for years and have implemented similar solutions in some of the largest global organizations. Their professionalism throughout the project was outstanding, and their knowledge of the platform was impressive.
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Industry Experience

Roth Automation has demonstrated expertise in the Financial Services and Defense sectors, particularly in Accounts Payable and document automation solutions. Clients praise their professionalism, extensive experience in Intelligent Document Processing, and superior customer service. Feedback reflects a strong sentiment of satisfaction, with notable successes in streamlining processes and enhancing system efficiencies. Their flexible approach and commitment to client needs position them as a suitable partner for organizations seeking automation solutions in these industries.
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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients have expressed a positive sentiment regarding Roth Automation's cost and value for money. One reviewer highlighted the company's competitive pricing during the selection process, stating they chose Roth based on their proposal and implementation costs. Another client noted substantial efficiencies achieved through their services, affirming the value derived from the investment. Overall, clients appreciated the professionalism, expertise, and customer service provided, indicating a strong return on investment.
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Paramus, NJ

115 West Century Road
Paramus, NJ 07652
6 - 9

551-276-1625

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Document Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Back Office Outsourcing

20% Business Consulting

10% Cloud Consulting & SI +2 services

10% Custom Software Development

10% Cybersecurity

Established in 1997, Document Solutions is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Business Consulting.
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New York, NY

505 8th Avenue
New York, NY 10018
41 - 49

212.468.5200

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Marketing Strategy Labs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

20% Content Marketing

20% Email Marketing

15% Conversion Optimization +3 services

15% Ecommerce Marketing

15% Sales Outsourcing

15% Social Media Marketing

Founded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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Edison, NJ

180 Talmadge Road, STE 680
Edison, NJ 08817
2 - 5

+1 212.335.0793

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Revenue Cycle Management

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

100% Back Office Outsourcing

Revenue Cycle Management is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and were founded in 2020.
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New York, NY

41 West 72nd Street
New York, NY 10023
10 - 15

(845) 400-8494

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