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Top BPO Companies in Trenton

Ratings Updated: October 3, 2026

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Trenton, United States

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Trenton, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +2 services

15% Market Research

10% Graphic Design

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Kyniska

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Old Bridge, NJ

Services provided

20% Call Center Services

20% Content Moderation Services

15% Back Office Outsourcing +4 services

15% Customer Service Outsourcing

10% Corporate Relocation

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Keyport, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company. In Keyport, New Jersey, their team provides Business Consulting and Back Office Outsourcing.
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ATRIA Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton Township, NJ

Services provided

30% Recruiting

30% Staffing

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

ATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bala Cynwyd, PA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Affordable Locksmith Services is a Business Consulting company. They are headquartered in Bala Cynwyd, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Florham Park, NJ

Services provided

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting

15% Back Office Outsourcing +3 services

15% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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Florham Park, NJ

100 Campus Dr Suite 200
Florham Park, NJ 07932
501 - 750

+1 844-663-2638

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Unitel Performance Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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Ecom Sellr

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Edison, NJ

Services provided

40% E-Commerce Development

40% Ecommerce Marketing

20% Back Office Outsourcing

Ecom Sellr is an e-commerce development firm founded in 2024. The team focuses on E-Commerce Development and Ecommerce Marketing and is headquartered in Edison, New Jersey.
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Accelerain

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wyndmoor, PA

Services provided

35% Corporate Training & Coaching

35% Sales Outsourcing

30% Recruiting

Accelerain is a Corporate Training & Coaching company. The Wyndmoor, Pennsylvania-based agency was launched in 2015. Their services include Corporate Training & Coaching and Sales Outsourcing.
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AMZ Book Publishing

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Edison Township, NJ

Services provided

20% Advertising

20% Back Office Outsourcing

20% Branding +2 services

20% Content Marketing

20% Graphic Design

AMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company City Locksmith Services is based in Philadelphia, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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GLI Truck Dispatch Services Inc

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Fort Washington, PA

Services provided

40% Trucking

20% Accounting

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

GLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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SiligentLogic LLC

Not yet reviewed

$100,000+

$200 - $300 / hr

250 - 999

Hillside, NJ

Services provided

45% Document Digitization & Management

15% ERP Consulting and SI

10% AI Development +3 services

10% Custom Software Development

10% IT Strategy Consulting

10% Robotics Process Automation

SiligentLogic LLC, a Document Digitization & Management company, was launched in 2010. The agency offers Document Digitization & Management and ERP consulting and SI.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

25% Custom Software Development

25% IoT Development

19% Customer Service Outsourcing +3 services

11% Call Center Services

10% HR Outsourcing

10% IT Staff Augmentation

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manasquan, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Super Locksmith Service was launched in 1980. The company specializes in Business Consulting and Back Office Outsourcing.
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LeadQuarters

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Staten Island, NY

Services provided

50% Call Center Services

50% Sales Outsourcing

Call center service and Sales Outsourcing company LeadQuarters was launched in 2026. The agency specializes in Call Center Services and Sales Outsourcing.
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Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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Immersive 360

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Hillsborough Township, NJ

Services provided

30% Video Production

25% Commercial Property Management

25% Document Digitization & Management +1 service

20% Corporate Photography

Video production agency Immersive 360 was founded in 2023. The firm provides Video Production and Commercial Property Management, and is small.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broomall, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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Enablx

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Randolph, NJ

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Headquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Commence Corporation

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Eatontown, NJ

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing

Sales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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Trademarks Rush

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Woodbridge Township, NJ

Services provided

20% Business Consulting

20% Compliance Consulting

20% Corporate Law +2 services

20% Document Digitization & Management

20% Intellectual Property Law

Trademarks Rush is a Business Consulting company. The team is located in Woodbridge Township, New Jersey, and their services include Business Consulting and Corporate Law.
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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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More responsive than most other service providers

Hammer Dev is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Anchor Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Carteret, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Anchor Locksmith Store is a Business Consulting company. Founded in 2003, the firm is headquartered in Carteret, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Akshar MediSolutions - Medical Billing and Coding Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Edison, NJ

Services provided

80% Back Office Outsourcing

20% Accounting

Akshar MediSolutions - Medical Billing and Coding Services is a small Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were established in 2022.
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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morton, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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Master Lock & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown Township, NJ

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Master Lock & Key Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 2002.
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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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Cogneesol

4.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services +2 services

10% Accounting

10% Digital Strategy

Cogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.

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Reviews mention Flexible
The overall sentiment regarding flexibility is positive, with clients highlighting Cogneesol's adaptability to changing workflows and specific project needs. One client noted, 'They've always been gracious/flexible if changes to the workflow have ever been necessary,' and appreciated their willingness to work during regular business hours despite time zone differences. However, there were requests for more proactive communication from team managers to enhance the workflow further.

BPO Data Processing Services for Child Care Consultancy

3.0 Feb 26, 2020

Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Most of the time, they also complete work within the deadline. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience

Cogneesol has demonstrated expertise in the financial services and business services industries. Clients in financial services commend the company's professionalism and proactive approach, enhancing workflow efficiency. In business services, particularly with CACFP consulting, feedback highlights adaptability and effective communication, leading to timely document processing. Overall, sentiment is positive, with strengths in responsiveness and flexibility, making Cogneesol a strong candidate for projects in these sectors.
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Business services Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients express overall satisfaction with Cogneesol's cost-effectiveness and value for money. One reviewer highlighted their professional yet personable approach, emphasizing that the services provided significantly improved operational efficiency without compromising quality. Another client noted that Cogneesol offered a professional and cost-effective solution that allowed their team to focus on core business tasks. While there were minor concerns regarding proactive communication and occasional deadline adherence, the general sentiment reflects a positive assessment of Cogneesol's pricing relative to the value delivered.
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Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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Vignectic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Brunswick, NJ

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Vignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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The Dental Services

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Philadelphia, PA

Services provided

35% Customer Service Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Insurance Services & Brokers

The Dental Services is a Finance & Accounting Outsourcing (FAO) company. Launched in 1994, the team specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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Community Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roselle Park, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Community Locksmith Store is a Business Consulting company based in Roselle Park, New Jersey. They focus on Business Consulting and Back Office Outsourcing.
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Dulcy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Services provided

50% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing +1 service

10% Business Consulting

Dulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Lansdale, PA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

RemoteReps247 is a lead generation company, as reflected in their reviews. The feedback is largely negative, with approximately 70% of reviews criticizing their lack of delivery, accountability, and transparency. However, 30% of reviews report successful lead generation and commend the company for responsiveness and effective project management, highlighting a disparity in client experiences.

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Reviews mention Timely
Clients have consistently praised RemoteReps247 for their timely service delivery. One client highlighted that they received a confirmed meeting with a prospective customer, emphasizing the company's ability to meet deadlines effectively. Additionally, feedback noted 'quick response and timely delivery' as standout qualities. Overall, the sentiment regarding timeliness is highly positive, indicating that RemoteReps247 successfully meets client expectations in this area.

Lead Generation Services for Data Processing Company

5.0 Apr 3, 2024

Yes, they delivered on time. Quick response and timely delivery.
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Digital Marketing for Software Company

4.0 May 3, 2023

The delivery timing was good. We were impressed with their sales executive attention and quick responses.
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Industry Experience

RemoteReps247 has received predominantly negative feedback across various industries, particularly in Information Technology and Business Services. Clients reported failures in lead generation and poor communication, leading to significant dissatisfaction. Notably, the IT sector highlighted a lack of transparency and accountability, reflecting poorly on RemoteReps247's capabilities. Conversely, a few clients from other industries noted some positive experiences, particularly in responsiveness and project management. Overall, potential clients should exercise caution, especially in IT and Business Services, where the company's effectiveness appears questionable.
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Information technology IT Services Software Business services Other industries

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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Overall, client feedback regarding RemoteReps247 suggests significant dissatisfaction with their cost and value for money. Several reviews highlight that despite initial promises and budget-friendly pricing, clients received no qualified leads, leading to perceptions of the company as a scam. For instance, one client stated, "We didn’t get a single SQL or MQL in three months," while another noted, "They failed to deliver any measurable results." The sentiment across reviews indicates a strong sense of frustration over wasted resources without any return on investment.
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India (8) United States (2)

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Carden IT Services

4.5 3 reviews

$1,000+

$50 - $99 / hr

10 - 49

New York, NY

Services provided

50% IT Managed Services

25% Other IT Consulting and SI

15% IT Strategy Consulting +1 service

10% Call Center Services

Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

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Industry Experience

Carden IT Services has garnered positive feedback across various industries, including Education, Business Services, and Financial Services. Clients commend their expertise in IT support, particularly for network management and systems maintenance. The team is recognized for their responsive, friendly service and effective communication. Overall sentiment is highly favorable, highlighting Carden's ability to deliver timely solutions that enhance operational efficiency and client satisfaction across these sectors.
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Select Industry to see insights

Financial services Business services Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Carden IT Services' competitive pricing and exceptional value for money. One reviewer noted that their IT systems ran smoothly due to Carden's ongoing support and innovative solutions. Another client appreciated the team's prompt and effective responses, emphasizing that the service justifies the investment. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, with no significant areas for improvement mentioned.
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Maidstone, England (1) Canterbury, England (1) Brighton, England (1)

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New York, NY

85 Broad Street
New York, NY 10304
2 - 5

(212) 461-3654

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.

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Reviews mention Results-oriented
GCS Agents received positive feedback for their results-oriented approach, demonstrating a clear impact on client outcomes. One client noted a significant improvement in customer satisfaction and quality scores post-training, attributing this to GCS Agents' tailored solutions and effective communication. The client emphasized GCS Agents' commitment to understanding their specific needs and delivering impactful training, stating they were impressed by the ability to implement small changes that made a big difference.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

We saw an increase in quality scores for the areas we were concerned with. We also saw a boost in customer satisfaction; after the training, we experienced a better public response when dealing with customers. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Industry Experience

GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Select Industry to see insights

Utilities Advertising & marketing IT Services Information technology Energy & natural resources Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Quislex

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

100% Back Office Outsourcing

Quislex is a legal processing company that offers back office services, helping clients manage overwhelming workloads by efficiently purging data and improving staff relationships. The reviews highlight their effective and thorough service, with 100% of feedback being positive, although some suggest increasing their staff.

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Industry Experience

Quislex has received positive feedback predominantly within the Legal industry, where they are praised for their effective and thorough legal processing services. Clients highlight their ability to save time and money, improve staff relationships, and provide high-quality service at reasonable prices. Overall sentiment in the Legal sector indicates strong satisfaction, positioning Quislex as a reliable partner. However, clients suggest the need for increased staffing to enhance service capacity.
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Legal

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently noted Quislex's pricing as reasonable, offering good value for money. One review highlighted that their services saved the client approximately $500 monthly, while another emphasized the quality of service provided at a fair price. Overall sentiment reflects satisfaction with the cost structure, although some clients suggested improvements in staffing to enhance service efficiency.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kenilworth, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Gallery Locksmith Store, is based in Kenilworth, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Talley.

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

East Greenwich Township, NJ

Services provided

60% Back Office Outsourcing

20% Event Marketing

10% Accounting +2 services

5% Business Consulting

5% Graphic Design

Talley., a Back Office Outsourcing company, was launched in 1984. The firm offers Back Office Outsourcing and Event Marketing, and is midsize.
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Trademark Support Centre

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Woodbridge Township, NJ

Services provided

25% Intellectual Property Law

15% Litigation Support Services

13% Corporate Law +4 services

13% Document Digitization & Management

12% Business Consulting

12% Compliance Consulting

10% Labor & Employment Law

Established in 2018, Trademark Support Centre is an Intellectual Property Law company. Their services include Intellectual Property Law and Litigation Support Services.
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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a staffing agency that specializes in sourcing customer service specialists, administrative assistants, and support teams for various industries. Their clients frequently commend the professional quality of candidates and the company's dedication to customer success. Approximately 90% of reviewers appreciate CrewBloom's effective communication and quick candidate turnaround time. Furthermore, 100% of the reviews indicate high satisfaction levels, highlighting a strong cultural fit and value for cost, with minimal suggestions for improvement.

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Reviews mention Communicative
Overall, clients commend CrewBloom for their outstanding communication. Feedback highlights instances of timely responses, such as immediate engagement with leads and same-day replies to requests. One client noted the team's constant communication, describing it as 'not overwhelming but effective.' Another praised the 'follow-up and clarity on their process' as exemplary. Clients consistently reported that CrewBloom's employees are attentive and proactive, fostering a collaborative environment that enhances project success.

Finance & Accounting Outsourcing for Financial Services Co

5.0 Sep 18, 2024

From the on boarding to application of the employee was stream line. There was constant but not overwhelming communication. If I had any request, there was a response the same day.
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Customer Service Outsourcing for IT Company

4.0 Feb 27, 2024

Yes, the team has been great at communicating and showing a great partnership.
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Managed IT Services for Background Screening SaaS Company

5.0 Nov 2, 2023

On time deliverable. Open and prompt communication. Vast display of knowledge/current topics.
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Recruitment Services for Business Advising & Coaching Company

4.5 Feb 22, 2024

The company listened to our needs and we were able to hire an awesome virtual assistant almost immediately. Our Client Success Manager, Agatha, matched the perfect candidate to our very specific needs. From the very start, her ongoing support has made this whole process easy. Our VA, Charm, is all that we need. Her attention to detail is appreciated; she is proactive when having only a few details provided to her; she communicates well; she strives to get the job done. She has a smile that shines through her emails, too!
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Demand Generation Services for Sales & Marketing Software

5.0 Nov 1, 2019

Crewbloom is super easy to work with. The provide a full time project manager to help coordinate and measure results. They have great communication and are a very experienced team.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Overall, clients express strong satisfaction with CrewBloom's value for money, noting competitive pricing and high-quality service. A CEO highlighted their cost-effectiveness, stating, 'CrewBloom provides quality work at competitive rates, enabling us to scale capabilities cost-efficiently.' Another client appreciated the 'great culture fit' and 'good value for cost.' The sentiment across reviews indicates a consistent perception of CrewBloom as a reliable partner that delivers significant value relative to its pricing.
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More responsive than most other service providers

CrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

4.8/5.0

Quality

4.9

Schedule

4.9

Cost

4.8

Willing to Refer

4.7

Local clients describe CrewBloom as a reliable partner for managing administrative, sales, and marketing projects. They appreciate the company's scalability, technical skills, and commitment to quality, which help them achieve their business goals with ease and confidence.
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