We Book the Meetings, You Close the Deal

We are leader in Appointment Setting an award-winning Appointment Setting agency. We've booked 50,000+ Appointments and produced over $267M in pipeline value!

We are a powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses.

We don’t just generate leads—we deliver sales-ready conversations straight to your calendar.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
1,000 - 9,999
Locations
London, England
Year founded
Founded 2010
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

Appointment Setter Online offers competitive pricing with engagements ranging from $5,000 to $350,000, depending on project scope and duration. Clients consistently report good value for cost, with improvements in appointment rates and sales, highlighting their effectiveness and professionalism.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 29 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Contact Center Services Packages

starting at $1,000/month

Customer Support Outsourcing Packages

starting at $1,000/month

Sales Team Augmentation Packages

starting at $900/month

Appointment Setter Online Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Strong Client Alignment and Cultural Fit

Clients chose Appointment Setter Online for their alignment with company values and culture. This cultural fit has been a crucial factor in successful collaborations, enhancing mutual understanding and project outcomes.
Successful Cost-Effective Solutions

Appointment Setter Online provides cost-effective solutions, often offering services that are competitive compared to other market options. Clients appreciate the balance of cost and value.
Room for Detailed Reporting Improvements

While most feedback is positive, some clients suggested that more detailed reporting, particularly regarding call insights and customer feedback, could further enhance planning and strategy formulation.
Impressive Lead Conversion and Engagement

Appointment Setter Online has been effective in increasing client engagement, with improved lead conversion rates and enhanced online visibility for clients across various industries.
Effective Project Management

Appointment Setter Online is commended for their strong project management skills, delivering items on time and responding promptly to client needs. They use various communication tools like Slack, Zoom, and Google Sheets to maintain efficiency.
Improvements in Customer Satisfaction Scores

Clients have noted improvements in customer satisfaction and net promoter scores, indicating that Appointment Setter Online's approach positively impacts client-customer relationships.

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Appointment Setter Online Reviews

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Call Center Services Customer Service Outsourcing Sales Outsourcing
$200,000 to $999,999
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have good agents, and I’m still using their services."

Jun 9, 2025

Owner, Optimized Resume

Steve Perez

Other industries
New York City, New York
201-500 Employees
Phone Interview
Verified

A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings.

Appointment Setter Online has been able to convert more than 90% of the leads they've received. The team is within the client's price range and has delivered more than expected. Appointment Setter Online communicates via Slack to coordinate with the client and have meetings with them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Optimized Resume, a resume writing company. We do ATS-optimized resumes designed to pass the application tracking system. We were one of the best services during COVID for optimized resumes and still are throughout all the states of the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

During COVID, our office was closed, and we saw a hike in the orders of the resumes. Most people were looking for remote jobs, so we hired Appointment Setter Online to answer the incoming calls and chats.

SOLUTION

What was the scope of their involvement?

We provide a free resume review whenever someone comes to our website. They can submit the resume, and we will call them to give them a detailed review of it. During our initial engagement with them, Appointment Setter Online was responsible for calling the customers and giving them the detailed points of what needed to be done. Then, they either closed that resume order over the phone or scheduled the final call with the writer.

At that time, we had around 15 writers, and they were all fully booked, so we needed extra help. Appointment Setter Online also helped us manage the incoming calls and chats. They were doing everything except the resume editing. They managed all the calls, chats, and emails for the business.

Sometimes, they had to make outbound calls. They called previous customers who submitted the form and never got a chance to speak with them. The team handled all the inquiries for our resume writing, cover letter writing, and LinkedIn profile optimization services.

For the calls, we used RingCentral, and for the management, we used GoHighLevel. We still use them for our answering services. After 5 p.m., our calls go to their office, and they have two people who answer those calls, chats, and emails.

What is the team composition?

During our main engagement, we hired around 13 people to take and answer calls. We also hired two closers to close inquiries when needed. We currently worked with two teammates.

How did you come to work with Appointment Setter Online?

They were referred by someone.

How much have you invested with them?

We've spent around $350,000.

What is the status of this engagement?

We worked with them from December 2020 to February 2023. After that, our office opened, so we were able to take it from there. We still use them for answering services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

During our main engagement, we had in our CRM that if we received around 100 leads a day from ads, we needed to convert at least 90 of them into a closing call or sell the product on the initial form. If they received 100 leads, they had to close at least 30 of them. We needed to give the customers a call within a few seconds whenever a lead landed in. We didn’t accept anybody if we didn’t call the lead within 30 seconds.

Appointment Setter Online did well. We started with around three people and then scaled up to four. Resume writing is a different thing; it requires a lot of knowledge. I had to train the teammates and tell them the basics of resume writing. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.

How did Appointment Setter Online perform from a project management standpoint?

We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range.

We use Slack to communicate and have meetings with the team.

What did you find most impressive about them?

They have good agents, and I’m still using their services. They aren't pricey; they're within the price limit we set. Appointment Setter Online has been able to deliver the target more than I expected.

Are there any areas they could improve?

I don’t have anything to say about that. They've done everything well for me.

Do you have any advice for potential customers?

Appointment Setter Online is mainly focused on appointment setting. If you tell them to do something else, they’ll say yes, but they’re very good at appointment setting. They’re not greedy and never asked me to onboard any other services. They've strictly done appointment setting, and they did it well.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Apr. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"The team doesn't miss any calls, and there's always one person available at the desk."

Jul 9, 2025

Marketing Manager, Locksmith Services Company

Anonymous

Consumer products & services
New York, United States
11-50 Employees
Phone Interview
Verified

Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist.

Appointment Setter Online's efforts have met the client's expectations. The team has followed the client's strict policy of answering calls within 10 seconds, excelling at it so far. Appointment Setter Online's project management and quick response times are hallmarks of their performance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the general manager of a locksmith services company that deals with automated and residential locks. We provide 24/7 service, so if someone has a problem with their lock, they can call us, and we will go there immediately. I manage the company and work with two other locksmiths.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We hired Appointment Setter Online to answer calls when we are unavailable. We needed someone to answer the phone and book appointments for us.

SOLUTION

What was the scope of their involvement?

We usually receive calls if a customer has a lock problem. We run ads and other things so people can see the phone number and neighborhood. When we receive a call, Appointment Setter Online schedules the appointment on our calendar and CRM so that the nearest specialist can go and fix the lock. The team works remotely for us.

The team takes details when they receive a call, such as what type of lock it is. We have explained to Appointment Setter Online everything about the locks, and they know what we do and don't do. The team filters out the locks and then books the appointment.

Sometimes, the team calls customers back, but their responsibility is primarily answering calls.

What is the team composition?

We have four people from their team. One works a regular schedule from 9 a.m. to 5 p.m., another works from 5 p.m. to 11 p.m., the third one works during the night, and the last teammate works on weekends. Our main point of contact is their team lead.

How did you come to work with Appointment Setter Online?

I found them through Clutch.

How much have you invested with them?

We pay them $5,000 a month, around $15,000 so far.

What is the status of this engagement?

We started working together in April 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a strict policy that no call should go more than 10 seconds without being answered, so Appointment Setter Online should answer within that time. The team also has specific questions to ask before booking an appointment, which they must ask. Appointment Setter Online is doing well, and we're satisfied with their work.

We haven't experienced issues during the three months we've been working with them.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online's team lead takes care of the project management. We hold weekly meetings, and he shows us all the stats, the number of inquiries, and the wait time for the customer. We are satisfied with the team. We communicate via WhatsApp.

What did you find most impressive about them?

We are impressed with their response time. A customer can see four to five ads on Google after a few seconds, on their search page, YouTube, or anywhere else. It's a challenging thing to ensure that if a customer calls, they book the appointment.

It's a one-time opportunity: if the customer has booked a locksmith, they won't book a second one. Appointment Setter Online receives the call within a few seconds. The team doesn't miss any calls, and there's always one person available at the desk.

Are there any areas they could improve?

Appointment Setter Online is doing well so far. We've had no problems in the last three months.

Do you have any advice for potential customers?

Give Appointment Setter Online all the details that you need. Explain everything to the team, and they will excel at working with you. We've given Appointment Setter Online detailed instructions, and they follow them and our process.

RATINGS

5.0

Back Office Outsourcing Sales Outsourcing Social Media Marketing
$10,000 to $49,999
Feb. - May 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online was the best in their field."

Jul 8, 2025

CEO & Owner, Primer Branding

Terry Card

Advertising & marketing
Pittsburgh, Pennsylvania
51-200 Employees
Phone Interview
Verified

Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.

Appointment Setter Online increased the number of leads and achieved a conversion ratio of 30%–40%. The team showcased impressive skills to convert customers and close sales. Appointment Setter Online delivered work on time and communicated via Microsoft Teams and Zoom.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of Primer Branding. We provide marketing services for companies to boost their sales and generate new prospects. We don’t have a specific industry; we deal with customers from all types of industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

I was looking for an innovative company to provide appointment-setting services.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provided appointment setting and sales outsourcing services. They were also responsible for closing deals. The team set up B2B appointments via phone calls. Appointment Setter Online first did marketing on LinkedIn and social media platforms to attract people looking for marketing services. Then, the team scheduled an appointment and converted them into a sale.

What is the team composition?

We worked with three people from Appointment Setter Online, including the appointment setters. The fourth teammate was responsible for closing sales.

How did you come to work with Appointment Setter Online?

I found them on Google. I had a discovery call with a teammate who introduced me to their agents. He presented me with some good options for the agents and introduced me to some representatives. I was pretty impressed by their profiles and communication type, so I decided to give them a chance.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We worked together from February–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was truly satisfied with their services. The number of leads increased, and the conversion ratio of those leads and prospects was around 30%–40% higher than I achieved before.

How did Appointment Setter Online perform from a project management standpoint?

They were never even 10 minutes late. We used Microsoft Teams and Zoom to communicate and share all the documents related to the project.

What did you find most impressive about them?

Appointment Setter Online was the best in their field. The team knew how to grab the customers' attention and convert them into a good sale. The team's phone call skills and reporting time were great, and they were quite professional.

Are there any areas they could improve?

No, I can’t remember anything. I had a great experience with them.

Do you have any advice for potential customers?

During the discovery phase, discuss each aspect of the project. It might take a good amount of time, but discuss it clearly, and Appointment Setter Online will deliver.

RATINGS

5.0

Sales Outsourcing
$10,000 to $49,999
Sep. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online consistently aligns their strategy to support our growth targets."

Jul 4, 2025

Head of Production, Webcore Digitals

Audra Taylor

Advertising & marketing
Dover, Delaware
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue.

Thanks to Appointment Setter Online's work, the client has seen a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. Appointment Setter Online provides real-time updates, quality checks, impressive reporting, transparency, and outstanding professionalism.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the head of production at Webcore Digitals, a publishing company that helps with e-commerce businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help with sales and appointment setting over phone calls.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides us with B2B appointment-setting services to increase our revenue. We initially closed sales by ourselves, but Appointment Setter Online's specialists have trained on the closing part and now handle that for us. We've given them our scripts, product details, and information about our business.

What is the team composition?

We work with two appointment setters and one closer from Appointment Setter Online. The closer started working after two weeks, once the training was completed. We also work with a team lead, a trainer, and their CMO.

How did you come to work with Appointment Setter Online?

Our team found Appointment Setter Online on Google and set an appointment with them. We talked to Appointment Setter Online's CMO; it was a great experience. We chose them because we experienced professionalism and commitment that was truly rare in the appointment-setting industry.

How much have you invested with them?

We've spent $28,000. We've agreed on a monthly rate per teammate, depending on their position.

What is the status of this engagement?

We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has helped us significantly improve the quality of our leads, with a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. The team provides seamless integration into our systems, real-time updates, and quality checks.

Appointment Setter Online fully complies with all the regulations and standards required in our industry.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.

What did you find most impressive about them?

Appointment Setter Online consistently aligns their strategy to support our growth targets. We've never felt that they're not a part of our business; they're always part of it. They're the only company that brought appointment setters online with us, and we interviewed them as well.

Are there any areas they could improve?

Appointment Setter Online has addressed things we've previously mentioned, and they have an excellent team, so there's nothing we'd have them improve.

Do you have any advice for potential customers?

Train the Appointment Setter Online's representatives assigned to you, or at least the team leads, so that the team can scale hands-on training to others.

RATINGS

5.0

Call Center Services
$50,000 to $199,999
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Whenever we send them a message, there's always someone available to respond back."

Jun 23, 2025

Executive, Adic Pro

Anonymous

Business services
Chicago, Illinois
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs.

Appointment Setter Online has provided a cost-effective solution for the client. They have met the client's goal of contacting leads within 30-40 seconds. The team is very responsive and provides 24/7 services. The project management has been smooth, and the client has no complaints.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a cleaning services company. We provide air duct and chimney cleaning services for residential and commercial clients. Our company also offers repair services, but our primary focus is on cleaning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed someone to call leads and book appointments for our technicians to visit and provide services. We hired Appointment Setter Online for this purpose. We were getting too many leads, and our team couldn't close them all. Our team was taking around 5–6 hours to call each lead, and we were losing those leads. We wanted to contact any lead within 1–2 minutes as soon as it landed in our CRM.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online initially provided appointment-setting services. They now manage our team's dispatching and assign technicians to different jobs. We've given them detailed and complete documentation because our in-house team previously handled this. Now, whenever we receive a lead, they call them or send them a message or email to confirm the booking.

What is the team composition?

We work with an account manager who manages our team. We also have around six people working on our appointment-setting jobs. Two of those people are always available for appointment setting.

How did you come to work with Appointment Setter Online?

They were referred to us by someone. A friend who also owned a cleaning business was using them, so they referred them to us.

How much have you invested with them?

We've spent around $130,000–$140,000.

What is the status of this engagement?

We started working with them in November 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has provided us with a cost-effective solution. Before mid-2023, we had in-house appointment setters. We used to pay our in-house appointment setter $20 per hour. Now, we pay a flat fee of $1,200 per month for one appointment setter. This has been a good change.

Appointment Setter Online is meeting our goal of contacting leads within 30–40 seconds. It's been a good move.

How did Appointment Setter Online perform from a project management standpoint?

We have a fixed price, and we have never had any issues with it. The account manager manages the project and all the SLAs, and he's been good. We use a software tool for cleaning companies that has a dashboard and all the management tools within it. We utilize that for everything.

We have a WhatsApp chat for each team. We communicate on WhatsApp most of the time. We sometimes do WhatsApp calls, and all of us jump in together. We also have weekly meetings with them, where we discuss the progress of each week.

What did you find most impressive about them?

They're very responsive. We get 24/7 services, and it's never been more than a minute that they haven't responded to us. Whenever we send them a message, there's always someone available to respond back.

Are there any areas they could improve?

There's nothing they could improve on; they have been doing well for us.

Do you have any advice for potential customers?

If you're looking for someone who can contact leads within seconds or minutes, Appointment Setter Online is a good choice.

RATINGS

5.0

Call Center Services Customer Service Outsourcing Sales Outsourcing
$50,000 to $199,999
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"If anyone is looking for appointment setting or answering services, Appointment Setter Online is good."

Jun 10, 2025

Co-Founder & CEO, Backendz Software

Hady Choudary

Other industries
Houston, Texas
11-50 Employees
Phone Interview
Verified

Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls.

Appointment Setter Online has delivered great results, helping the client close deals with new clients. The team has been dedicated and responsive, communicated via Slack, and managed the project using HubSpot. Moreover, the client has praised the team's consistency and the management's support.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Backendz Software, a software development company. We develop software in languages that other companies don’t use anymore, such as Java and TypeScript.

We mainly work for the government, including the US Navy, and we focus on machine learning and old equipment. We are actually the old-school software developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We’ve been working with government projects for a long time, and we recently tried to onboard more clients.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online mainly does cold calling and prospecting for us. They also handle some phone support.

In the beginning, they didn't handle inbound calls, but after 4 to 5 months, they already knew everything we do. Now they can answer customers and handle those calls; if someone calls in, they’re the first response.

We use them for our 24/7 on-call service. We have an online phone system, and they can transfer calls to our project managers if needed.

Most of the inquiries are callbacks from numbers that have reached out to us. Sometimes we get calls from ads we run. Appointment Setter Online’s job is to receive the call and schedule a good time with the project manager so they can go through the details.

We currently use HubSpot, and we gave them the logins for our accounts. For calling, we’re using PhoneBurner, which is a power dialer. They also manage incoming calls after office hours.

What is the team composition?

We’re currently working with around 12 people. Eight of them are working on outreach, and four of them answer the calls. The owner is our main point of contact.

How did you come to work with Appointment Setter Online?

They were referred by a client of ours who was using them for their project. They told us to get in touch with Appointment Setter Online.

How much have you invested with them?

We’ve spent around $75,000.

What is the status of this engagement?

We started working together in February 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has been amazing. We started with two quarters only, and they did some good outreach. We were able to close good clients outside of the government line. We expanded after seeing the results, and it’s working well for us. We’re planning to spend more with them in the near future.

If there's a technical issue or if something's wrong with the CRM or the phone system, we can address it on time because we have a dedicated person on our team who handles all the logins.
We also have access to the call recordings. If there’s a problem with the system, they usually fix it themselves. However, if they need assistance, we have an in-house project manager who takes care of it.

How did Appointment Setter Online perform from a project management standpoint?

We use Slack for communication. We also added them to our group channels. For management, we use HubSpot.

What did you find most impressive about them?

Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one. The management has been a great help.

Are there any areas they could improve?

We asked for female agents for the calls, but they didn’t have any. If they had some, that would be better. However, the male agents are good.

Do you have any advice for potential customers?

I’m very happy with them. If anyone is looking for appointment setting or answering services, Appointment Setter Online is good. They have good agents, and they’ve learned about our programming languages. Even new-age developers don’t know much about those languages, but Appointment Setter Online has spent the time to learn.

They do in-house weekly training about our project. They go deep into the project so they can easily communicate with clients. I definitely recommend them to anyone with an IT company looking for a good partner who can understand their project.

RATINGS

5.0

"We're trying to expand, so it's definitely been very good."

Sales Outsourcing
$10,000 to $49,999
Jan. - Nov. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They were courteous and treated authors with care.”

Apr 11, 2025

Author, Tubi Book

Tubi T

Other industries
Austin, Texas
1-10 Employees
Online Review
Verified

Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls.

Thanks to Appointment Setter Online's efforts, the client saw an increase in online visibility and engagement from bookstores, retailers, and readers. The team executed consistently, communicated effectively, and pivoted quickly as the client's sales and marketing goals evolved.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Author of Tubi Book

Describe what your company does in a single sentence.

I am a multiple book author focused on inspiring and educating readers through impactful storytelling and insightful content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

Appointment Setter Online [link] was hired for sales support services to help with book sales, market to potential readers and retailers.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Great culture fit
Good value for cost

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They would do outreach to bookstores and readers, make sales calls, follow up with leads, help to coordinate promotional campaigns, and so on, providing periodic progress reports that made the process run smoother.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bookstores and retailers were opening up, meeting with potential buyers, all thanks to improved appointment setting and follow-ups, as were readers in our online visibility increase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They executed consistently, communicated effectively, and pivoted quickly as my sales and marketing goals evolved.

What was your primary form of communication with Appointment Setter Online?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were courteous and treated authors with care, especially through the editing process.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

Targeted outreach to niche audiences genre specific readers helped with results a little more targeted outreach would have improved results.

RATINGS

5.0

Sales Outsourcing
$10,000 to $49,999
Sep. - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online's service exceeded expectations."

Dec 4, 2025

Founder, Market Hive Digital

Olivia Harris

Advertising & marketing
San Lucas, California
51-200 Employees
Online Review

Appointment Setter Online provided lead generation services for a digital marketing agency. The team conducted multi-channel outreach, contacted potential leads, qualified prospects, and scheduled calls.

Appointment Setter Online's work doubled the client's lead-to-call ratio, resulting in a noticeable increase in the sales pipeline and conversion rates. The team was efficient, organized, and adhered to deadlines. Appointment Setter Online was responsive, flexible, and quick to adapt to changes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Market Hive Digital

Describe what your company does in a single sentence.

We are a boutique digital marketing agency serving small and medium-sized businesses with social media, content, and outreach services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We hired Appointment Setter Online to handle our lead generation and appointment-setting activities — specifically to fill our calendar with qualified client calls so our internal team could focus on strategy and execution.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

High ratings
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team performed multi-channel outreach, contacted potential leads, qualified prospects according to our criteria, and scheduled calls directly on our calendar. They also provided regular reporting and managed follow-ups and confirmations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant increase in booked qualified calls more than doubling our monthly lead-to-call ratio. Our sales pipeline grew noticeably, and our conversion rate improved because the leads were pre qualified before calls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very efficient and organized. Appointment Setter Online met all deadlines, adhered to our scheduling preferences, and delivered weekly status updates without prompting.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive and flexible: when we adjusted our ideal customer profile or outreach script, they adapted quickly. Their communication was clear and timely.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

It would be beneficial if they provided a more detailed breakdown of lead demographics and sources as part of their reporting. Otherwise, Appointment Setter Online's service exceeded expectations.

RATINGS

5.0

Call Center Services
Confidential
Aug. - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"What impressed me most was their professionalism and consistency in delivering results."

Dec 2, 2025

Manager, Bright To Home

Jacob Thompson

Advertising & marketing
Toronto, Ontario
1-10 Employees
Online Review
Verified

Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups.

Appointment Setter Online's efforts led to a 40% increase in qualified appointments and a 35% improvement in the client's outreach-to-booking ratio. The team was well-organized, reliable, and professional. They also communicated clearly, provided regular updates, and always delivered on time.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at Bright to Home, an advertising and marketing company. We’re dedicated to creating safe, supportive spaces for women and children who have faced violence, insecurity, or displacement. Our mission is to empower women to reclaim their lives with dignity, independence, and confidence. We provide holistic support, including safe housing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish for Bright to Home?

We wanted to strengthen our sales pipeline, so we hired Appointment Setter Online to handle outreach and appointment scheduling.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online managed our entire appointment-setting process. Their scope included prospect research, outreach across multiple channels, lead qualification, follow-ups, and securing confirmed appointments. They also provided regular performance updates and added all booked meetings directly to our calendar.

What is the team composition?

We worked with two teammates from Appointment Setter Online.

How did you come to work with Appointment Setter Online?

We found them through a referral and the Clutch site. We chose them because their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from August–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a steady rise in qualified appointments. Our outreach-to-booking ratio improved, and we began seeing more serious prospects entering our funnel. We experienced around a 40% increase in qualified appointments and about a 35% improvement in our outreach-to-booking ratio.We also tracked response rates, follow-up engagement, and the conversion rate from initial outreach to booked meetings. These KPIs helped us see how effectively the pipeline was moving. We began seeing a noticeable lift in revenue as some of the qualified appointments converted into paying clients. It wasn’t overnight, but the improved pipeline definitely contributed.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.

What did you find most impressive about them?

What impressed me most was their professionalism and consistency in delivering results.

Are there any areas they could improve?

There weren’t any major issues, but occasional faster updates on progress would have been helpful.

RATINGS

5.0

Call Center Services Email Marketing Sales Outsourcing
$50,000 to $199,999
July 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm really happy with them."

Oct 31, 2025

CEO, BrightWave Marketing

Grayson Vale

Advertising & marketing
Malaysia
11-50 Employees
Phone Interview

Appointment Setter Online provides appointment booking for a marketing agency. The team calls the contacts and books appointments on their calendars. They also help with social media, text, and email outreach.

Appointment Setter Online has helped the client increase the number of booked appointments by 30%–35%. The team delivers on time and within budget, and internal stakeholders are happy with the results. They also stand out for their free trial and the ability to choose their own resources.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of BrightWave Marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help with appointment booking.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides appointment booking services for us. We provide them with the contacts, and they call them and book appointments on our calendars. The team also uses text messages and emails to reach out to those contacts. My specialists go on the calls and then close the deals. The team also helps us with social media outreach.

What is the team composition?

We work with seven appointment setters, three closers, and one project manager.

How did you come to work with Appointment Setter Online?

We found them on Google. We chose them because they gave us a free trial, and they outperformed in the free trial, so we hired them.

How much have you invested with them?

We’ve invested between $50,000–$200,000.

What is the status of this engagement?

We started working together in July 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a significant increase in appointments, around 30%–35%. We’ve also hired closers, but they haven’t started yet.

How did Appointment Setter Online perform from a project management standpoint?

They always deliver on time and on budget. We use Zoom for meetings and Slack for internal communication.

What did you find most impressive about them?

Overall, I’m really happy with them.

Are there any areas they could improve?

They can work on their CRM. The lead and appointment management system on Calendly is manual, and we can only view it on the calendar. If they put it on a dashboard, that would be helpful.

Do you have any advice for potential customers?

Try their free trial. The best part is that they provide you with an opportunity to interview their representatives, allowing you to choose your resource yourself.

RATINGS

5.0

Showing 11-20 of 32 Reviews

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Learn More

Verified Client Reviews: 18

Overall Review Rating: 5

Source: Clutch

Last Updated: December 4, 2025

Business Entity

Business Entity Name	Appointment Setter Ltd
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	May 27, 2025
Status	Active
Last Updated	May 27, 2025
ID	16477006

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	June 12, 2025

Learn More About The Clutch Verification Process

Locations (9)

20 Wenlock Road London, England N1 7GU

21 - 30

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Appointment Setter Online

We Book the Meetings, You Close the Deal

13 Languages that we service

24 Timezones that we service

9 Locations

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Review Highlights

Strong Client Alignment and Cultural Fit

Successful Cost-Effective Solutions

Room for Detailed Reporting Improvements

Impressive Lead Conversion and Engagement

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Improvements in Customer Satisfaction Scores

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