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Top BPO Companies in Reading

Ratings Updated: June 25, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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Reviews mention Results-oriented
The feedback reflects a highly positive sentiment regarding Unity Communications' results-oriented approach. Clients noted record-breaking outcomes, with one stating, 'Our sales doubled,' and highlighting Unity's significant contribution of 30-50% to their sales numbers. The team was commended for their organization and thoroughness, as well as their ability to create valuable partnerships. The harmonious relationship between the teams facilitated effective communication and goal alignment, indicating Unity's commitment to achieving client success.

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

The results for the 18 months we ran in conjunction with Unity were record-breaking for our market. We landed major regional brands due to the involvement of Unity creating conversations our sales teams could run with and the implementation support offered. The end to end sale support model thrived. The sales team was eager to win Unity's favor and support, knowing that they were bringing in half of the leads we were closing (sales team still responsible to continue their contributions as this was a growth project, not a shift the work project). Our sales doubled. We had a very harmonious relationship between Unity and the direct sales team.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectfulness. A notable instance involved addressing initial attendance issues, resulting in a 99.59% attendance rate. Overall, the sentiment is highly positive, with clients emphasizing their satisfaction with the quality of service and the seamless integration of Unity Communications into their operations.
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Industry Experience

Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Medical Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Remote CoWorker, highlighting a 30% increase in operational efficiency and a 50% reduction in email response times. One client noted a '100% accuracy rate in data entry' and praised the 'seamless combination of efficiency with adaptability.' Overall, feedback reflects a strong sentiment of satisfaction, with consistent on-time delivery and responsiveness to client needs, underscoring the company's effectiveness in enhancing productivity and client retention.

Staff Augmentation for Law Firm

5.0 Dec 1, 2022

The company is responsive, professional, and dedicated to what they do. The workflow was exceptional, with seamless communication through Zoom meetings and phone calls. Their kind, compassionate, professional, and responsive nature is impressive and unique.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Industry Experience

The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Reading, United States

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Moorestown, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Moorestown, NJ

310 Commerce Drive
Moorestown, NJ 08057
41 - 49

800-552-2207

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Meritage Growth Partners

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Philadelphia, PA

Services provided

20% Business Consulting

20% Demand Generation Marketing

20% Ecommerce Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Meritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Galaxy Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Maple Shade, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Galaxy Locksmith Store is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1986.
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MFX Services

Not yet reviewed

$25,000+

$100 - $149 / hr

1,000 - 9,999

Lebanon, NJ

Services provided

30% Back Office Outsourcing

25% BI & Big Data Consulting & SI

25% HR Outsourcing +1 service

20% IT Managed Services

MFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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HS MED Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Back Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Backoffice Pro

4.9 20 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a company specializing in providing a wide range of outsourced administrative and back-office services, including data management, social media support, content creation, and more. The reviews reflect a consistent theme of customer satisfaction, with approximately 90% of feedback highlighting their professionalism, responsiveness, and ability to integrate seamlessly with clients' operations. Notably, reviewers frequently praise their cost-effectiveness and cultural fit, with many recommending their services for reliable and skilled support.

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Reviews mention Communicative
The sentiment regarding Backoffice Pro's communication is overwhelmingly positive. Clients frequently highlight their 'high communication' and 'clear and timely communication with internal stakeholders.' One client noted, 'Every person at Backoffice Pro I have worked with is of the highest professional caliber,' emphasizing their responsiveness and professionalism. Another remarked on their 'excellent attitude' and 'proactive communication,' which contributed to a strong partnership. Overall, clients appreciate the structured and reliable communication throughout their projects.

Back Office Outsourcing for Insurance Company

4.5 Jan 21, 2026

Backoffice Pro's project management is well-structured and reliable, and they deliver on time. We communicate via virtual meetings, emails, and messaging apps. I'm impressed with their industry-specific expertise, high accuracy, quick turnaround times, and proactive communication.
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Back Office Outsourcing for Automotive Protection Company

5.0 Mar 15, 2026

The project management was very organized. Their team communicated clearly and handled all email responses within the expected timelines. Email or Messaging App was the primary form of communication with Backoffice Pro.
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Data Entry Services for Aircraft Maintenance Co

5.0 Mar 15, 2026

Their team maintained consistent communication and completed tasks within the agreed deadlines.
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Accounting for Renovation & Property Improvement Firm

4.5 Mar 15, 2026

Communication was clear and professional, and financial reports were delivered on schedule. Our primary form of communication with Backoffice Pro was via Email or Messaging App.
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Back Office Outsourcing for Sales Consulting Firm

5.0 Mar 24, 2026

Backoffice Pro are very effective communicators both at the management and team level. We found the team's ability to adapt to new processes, tools, and projects extremely strong. Backoffice Pro error rate was found to be well below industry standard thanks to their proactive efforts to ensure quality.
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11 of 14 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Backoffice Pro reflect a strong overall sentiment, highlighting their effective project management and responsiveness. Clients praised their ability to streamline operations, improve accuracy, and enhance productivity. Notable feedback includes increased turnaround times and reduced operational burdens. For instance, one client noted a 30% improvement in research turnaround time, while another emphasized their unmatched talent pool and professionalism. Areas for improvement mentioned were more proactive updates and detailed progress reporting, though overall experiences were overwhelmingly positive.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently noted that Backoffice Pro offers excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints while still delivering high-quality outcomes. One client remarked on the 'good value for cost' and another emphasized the 'most cost-efficient way to hire and scale.' Overall, the sentiment surrounding their pricing reflects satisfaction, as clients appreciate the balance of affordability and quality.
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United States (6) Poland (4) Canada (1) Colombia (1)

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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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ADWRLD L.L.C.

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Newark, DE

Services provided

20% Branding

20% E-Commerce Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

ADWRLD L.L.C. Is a branding agency launched in 2017. The team specializes in Branding and Search Engine Optimization.
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JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
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SageStone Inc

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Newark, DE

Services provided

5% AI Agents

5% AI Consulting

5% Accounting +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Call Center Services

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

5% HR Consulting

5% HR Outsourcing

5% Recruiting

5% Recruitment Process Outsourcing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

5% Transcription

5% Translation

SageStone Inc is a Newark, Delaware-based social media marketing agency. The team specializes in Social Media Marketing and AI Consulting.
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Annodyne, Inc.

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Blue Bell, PA

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +9 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

5% Digital Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Web Design

Launched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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Partnerize

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Forty Fort, PA

Services provided

50% Pay Per Click

50% Sales Outsourcing

Partnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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Forty Fort, PA

900 Rutter Avenue
Forty Fort, PA 18704
50 - 75

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Care Air LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

100% Customer Service Outsourcing

Care Air LLC is a Customer Service Outsourcing company founded in 2001. The team focuses on Customer Service Outsourcing and is based in Cherry Hill, New Jersey.
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Mimir Labs LLC

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Harrisburg, PA

Services provided

85% ERP Consulting and SI

15% Document Digitization & Management

Mimir Labs LLC, a small ERP consulting and SI company, is located in Harrisburg, Pennsylvania. Their services include ERP consulting and SI and Document Digitization & Management.
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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Middletown, DE

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Middletown, DE

651 N Broad St
Middletown, DE 19709
16 - 20

+13024496552

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Design And Bids

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highspire, PA

Services provided

55% Business Consulting

35% Engineering

10% Customer Service Outsourcing

Design And Bids is a Business Consulting company. The Highspire, Pennsylvania-based company provides Business Consulting and Engineering.
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BoldAction Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

30% Fractional CMO Services

25% Sales Outsourcing

25% Social Media Marketing +1 service

20% Marketing Strategy

BoldAction Group is a Fractional CMO Services company. The team is based in Wilmington, Delaware, and their services include Fractional CMO Services and Social Media Marketing.
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Rex Direct Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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Princeton, NJ

214 Carnegie Center Drive,
Princeton, NJ 08540
251 - 300

1.732.382.6565

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Datahut

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, DE

Services provided

40% BI & Big Data Consulting & SI

30% Recruiting

30% Sales Outsourcing

Based in Newark, Delaware, Datahut is a business intelligence company. Their services include BI & big data consulting & SI and Sales Outsourcing.
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Destiny Digital Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Claymont, DE

Services provided

20% Logo

20% Sales Outsourcing

20% Social Media Marketing +3 services

20% Web Design

10% Content Marketing

10% Content Writing Services

Social media marketing firm Destiny Digital Consulting LLC is located in Claymont, Delaware. The team specializes in Social Media Marketing and Web Design.
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Keystone Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Newtown, PA

Services provided

100% Call Center Services

Keystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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Expert Mortgage Assistance

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

70% Back Office Outsourcing

30% Financial Consulting

Expert Mortgage Assistance, a midsize Back Office Outsourcing company, is based in Princeton, New Jersey. The team provides Back Office Outsourcing and Financial Consulting.
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VirtualCare Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamilton Township, NJ

Services provided

50% Back Office Outsourcing

25% Call Center Services

15% Customer Service Outsourcing +1 service

10% Transcription

VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
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Hamilton Township, NJ

2333 Whitehorse Mercerville Road
Hamilton Township, NJ 08619
2 - 5

(831) 251-5556

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SwiftCare Billing

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Evesham, NJ

Services provided

100% Back Office Outsourcing

SwiftCare Billing is a Back Office Outsourcing company. The Evesham, New Jersey-based firm was founded in 2020. Their services include Back Office Outsourcing.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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Pro Pool Fence

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, MD

Services provided

65% Business Consulting

35% Customer Service Outsourcing

Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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ContentMender

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountain Top, PA

Services provided

35% Content Marketing

35% Search Engine Optimization

30% Sales Outsourcing

ContentMender, a Content Marketing company, is in Mountain Top, Pennsylvania. Founded in 2017, the team specializes in Content Marketing and Search Engine Optimization.
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BGS

4.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Princeton, NJ

Services provided

60% Back Office Outsourcing

20% Staffing

10% Application Management & Support +1 service

10% Application Testing

BGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.

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Reviews mention Timely
Overall, clients express a positive sentiment regarding BGS's timeliness. They appreciate the company's 'safe, efficient, fast understanding of the information' and highlight their ability to save approximately 70 hours monthly. However, some feedback indicates a need for improved fluidity in workflows, suggesting occasional delays in adaptation. Despite this, the majority of clients recognize BGS's strengths in rapid performance and effective communication.

Administrative and Legal Services for Manufacturing Company

4.5 Nov 2, 2017

They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work. Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information.
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Industry Experience

BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.
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AV IT Business Solution Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

80% Sales Outsourcing

10% Email Marketing

10% Market Research

AV IT Business Solution Pvt. Ltd. Is a Middletown, Delaware-based Sales Outsourcing company. They specialize in Sales Outsourcing and Market Research and were founded in 2019.
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MedSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

90% Transcription

10% Back Office Outsourcing

MedSource, a Transcription company, was established in 2008. They specializes in Transcription and Back Office Outsourcing.
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Wilmington, DE

120 North Market Street, Suit # 808
Wilmington, DE 19801
1

+1.214.432.5767

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Ktr International LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evesham, NJ

Services provided

50% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

15% Back Office Outsourcing +1 service

15% Financial Advising & Planning

Ktr International LLC is an Evesham, New Jersey-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Financial Consulting.
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Newtown Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Morrisville, PA

Services provided

100% Call Center Services

Newtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Real Time Lead Gen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomsburg, PA

Services provided

40% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +1 service

20% Video Marketing

Real Time Lead Gen is a small Bloomsburg, Pennsylvania-based pay per click agency. The team offers Pay Per Click and Search Engine Optimization.
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The Agency Guide

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% Pay Per Click

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Launched in 2014, The Agency Guide is a branding agency. Their team focuses on Branding and Public Relations.
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Cogneve

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Middletown, DE

Services provided

35% Sales Outsourcing

35% Search Engine Optimization

30% Branding

Cogneve is a SEO company. They were established in 2019, and their services include Search Engine Optimization and Sales Outsourcing.
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Volt Digital Co.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Content Marketing

10% Email Marketing

10% Sales Outsourcing

10% Web Development

Founded in 2016, Volt Digital Co. Is a small Philadelphia, Pennsylvania-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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Immersive 360

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Hillsborough Township, NJ

Services provided

30% Video Production

25% Commercial Property Management

25% Document Digitization & Management +1 service

20% Corporate Photography

Video production agency Immersive 360 was founded in 2023. The firm provides Video Production and Commercial Property Management, and is small.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Helpful
Clients have expressed high satisfaction with Answer America's services, particularly highlighting their effectiveness in providing exceptional customer support. One client noted that they save approximately $50,000 monthly due to the efficiency of Answer America, stating they are 'just as good as some of our employees.' Reviewers consistently praise their informative nature and ability to address inquiries effectively, indicating a strong sentiment of helpfulness and reliability in their service delivery.

Customer Services for Business Firm

5.0 Nov 2, 2017

They are very informative and are able to answer any questions. We have been working with them for 4 years, since 2013.
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Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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View projects from:

Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

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Akshayam COnsulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Princeton, NJ

Services provided

40% IT Staff Augmentation

15% Staffing

10% Customer Service Outsourcing +6 services

10% Intellectual Property Law

5% Back Office Outsourcing

5% Call Center Services

5% Immigration Law

5% Labor & Employment Law

5% Recruitment Process Outsourcing

Based in Princeton, New Jersey, Akshayam COnsulting is a small IT staff augmentation company. Their services include IT staff augmentation and Staffing.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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TenneX Legal

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Princeton, NJ

Services provided

25% Pay Per Click

20% Demand Generation Marketing

15% Advertising +3 services

15% CRM Consulting and SI

15% Call Center Services

10% Marketing Strategy

TenneX Legal is a pay per click company. Based in Princeton, New Jersey, their small team provides Pay Per Click and Demand Generation Marketing. The agency was established in 2021.
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Helping One More Entrepreneur

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

15% Business Consulting

15% Commercial Property Management

15% Corporate Training & Coaching +5 services

15% Graphic Design

10% Back Office Outsourcing

10% Call Center Services

10% Social Media Marketing

10% Web Design

Founded in 2012, Helping One More Entrepreneur is a graphic design agency. The team offers Graphic Design and Business Consulting.
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JSA Interactive

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mechanicsburg, PA

Services provided

20% Web Design

15% Pay Per Click

15% Search Engine Optimization +5 services

10% Conversion Optimization

10% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

JSA Interactive is a small Mechanicsburg, Pennsylvania-based web design company. Their services include Web Design and Search Engine Optimization.
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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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Princeton, NJ

105 College Road East, 2nd Fl,
Princeton, NJ 08540

609.759.5201

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ATRIA Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton Township, NJ

Services provided

30% Recruiting

30% Staffing

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

ATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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