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Top BPO Companies in Reading

Ratings Updated: August 24, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.

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Reviews mention Puts the customer first
Unity Communications has consistently demonstrated a customer-first approach, as highlighted by client feedback. One client noted their impressive ability to understand and meet business requirements, stating they treat the client's business as their own. Another client emphasized the responsiveness and dedication of Unity's team, praising their commitment to going above and beyond to ensure customer satisfaction. Overall, the sentiment reflects a strong appreciation for Unity's dedication to client needs and seamless collaboration.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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Customer Service Support for Wireless Company

5.0 Jun 6, 2019

If you ask their owner to do something, he’ll find a way to manage it. In two years, I’ve only had to escalate problems twice, which is amazing. They value their jobs and care about the work, going above and beyond for every customer. They’re loyal, humble, helpful, and save us both time and money.
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Reading, United States

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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11 of 11 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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CRM Toolbox

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

60% CRM Consulting and SI

40% Sales Outsourcing

CRM consulting and SI company CRM Toolbox was launched in 2014. The agency focuses on CRM consulting and SI and Sales Outsourcing.
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Wilmington, DE

2055 Limestone Rd STE 200- C STE 200-C
Wilmington, DE 19808
1

+1.267.630.1423

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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in providing virtual administrative support, customer communication management, and research assistance. Across their reviews, clients appreciate their professionalism, reliability, and ability to integrate seamlessly into existing workflows, with 100% of reviews highlighting their communication and timely task delivery. Additionally, 78% of reviewers commend their ability to adapt and require minimal supervision.

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Reviews mention Professional
Overall, clients express a high level of satisfaction with Express Virtual Assistant's professionalism. Feedback highlights their clear communication, timely delivery of tasks, and ability to adapt to changing workloads. One client noted, 'The project was managed professionally with clear communication and regular updates.' Another emphasized their 'professionalism in handling customer interactions.' Clients appreciate the team's reliability, with one stating, 'It felt like having an extension of our own team rather than working with an external provider.'

Virtual Assistant Services for Construction Co

5.0 Feb 24, 2026

Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The project management was professional and reliable. Tasks were completed on time, deadlines were respected, and communication was prompt and clear at all times. They made sure we were always in the loop with regular updates.
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Virtual Assistant Services for Nonprofit

5.0 Mar 11, 2026

The project management was professional and organized. Express Virtual Assistant communicated clearly throughout the engagement and delivered tasks on schedule. They were responsive and easy to work with whenever we needed updates or clarification.
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Call Center Services for Jewelry Retailer

4.0 Mar 13, 2026

The collaboration was smooth and well coordinated. Their team remained responsive and ensured that all tasks were handled according to the agreed schedule. Their professionalism when interacting with customers stood out the most. They represented our business well and maintained a friendly and helpful communication style with callers.
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Virtual Assistance for Digital Services Company

4.5 Mar 13, 2026

Their project management was very good. Communication was clear, and they delivered tasks on time. They were responsive and always ready to make adjustments when needed. The most impressive thing was their professionalism and reliability. Their team was very responsive and understood our requirements quickly.
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Industry Experience

Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.
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Business services Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Local clients emphasize Express Virtual Assistant's expertise in social media and Google Ads, noting their ability to customize campaigns for different markets. They appreciate the professional team and smooth project management that has contributed to measurable business growth.
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Medical Accounting and Billing Services (MABS) LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wilmington, DE

Services provided

40% Web Development

20% Accounting

20% Back Office Outsourcing +1 service

20% Business Consulting

Medical Accounting and Billing Services (MABS) LLC, a web development firm, was founded in 2024. The team provides Web Development and Business Consulting and is headquartered in Wilmington,
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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Moorestown, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Moorestown, NJ

310 Commerce Drive
Moorestown, NJ 08057
41 - 49

800-552-2207

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Meritage Growth Partners

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Philadelphia, PA

Services provided

20% Business Consulting

20% Demand Generation Marketing

20% Ecommerce Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Meritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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Galaxy Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Maple Shade, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Galaxy Locksmith Store is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1986.
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MFX Services

Not yet reviewed

$25,000+

$100 - $149 / hr

1,000 - 9,999

Lebanon, NJ

Services provided

30% Back Office Outsourcing

25% BI & Big Data Consulting & SI

25% HR Outsourcing +1 service

20% IT Managed Services

MFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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HS MED Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Back Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Backoffice Pro

4.9 20 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.

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Reviews mention Well-organized projects
Clients have consistently praised Backoffice Pro for their well-organized project management, highlighting clear communication and timely delivery of tasks. One client noted that their structured workflows enabled seamless coordination and maintained quality under tight deadlines. Another emphasized the proactive approach to task management, which minimized delays and supported efficient scaling of operations. Overall, feedback indicates a strong sentiment towards Backoffice Pro's ability to manage projects effectively, ensuring high accuracy and consistency in deliverables.

Back-Office Outsourcing Services for IT Services Company

5.0 May 9, 2026

Backoffice Pro demonstrated strong project management throughout the engagement. They maintained clear communication channels and provided regular updates on task progress, which helped ensure smooth coordination between both teams. Their workflow was well-structured, and tasks were assigned and tracked efficiently. Deliverables were generally completed on time, with minimal delays.
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Data Entry Services for Business Services Company

5.0 Feb 6, 2026

Backoffice Pro’s project management was well-organized and proactive. They communicated clearly, met deadlines consistently, and delivered all milestones on time. We mainly communicated through virtual meetings, emails, and messaging apps.
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Research & Back Office Support for Business Analytics Co

5.0 Feb 4, 2026

Backoffice Pro’s project management was well-organized and reliable. They followed a structured workflow, communicated clearly on timelines, and were responsive to changes or priority shifts. Deliverables were consistently provided on time, and any dependencies or clarifications were addressed proactively. Overall, their project management approach helped keep the engagement on track and minimized delays or rework.
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10 of 11 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, client feedback on Backoffice Pro has been overwhelmingly positive, highlighting their flexibility, professionalism, and effective communication. Clients noted significant improvements in operational efficiency and task management, with one stating, 'Their team handled data entry and management, allowing us to focus on core business activities.' Another remarked on the 'exceptional talent pool' and 'white glove treatment' received. Overall, Backoffice Pro is recognized for delivering high-quality support, though clients suggested enhancing progress reporting for better visibility.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Backoffice Pro's competitive pricing and excellent value for money. Many reviews note that the firm's services fit within their budgets while delivering high-quality outcomes. For instance, one client stated, "Pricing fit our budget" and emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service delivery, resulting in improved operational efficiency and reduced internal workloads.
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Poland (6) United States (6) Canada (1) Colombia (1)

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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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ADWRLD L.L.C.

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Newark, DE

Services provided

20% Branding

20% E-Commerce Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

ADWRLD L.L.C. Is a branding agency launched in 2017. The team specializes in Branding and Search Engine Optimization.
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JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
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SageStone Inc

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Newark, DE

Services provided

5% AI Agents

5% AI Consulting

5% Accounting +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Call Center Services

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

5% HR Consulting

5% HR Outsourcing

5% Recruiting

5% Recruitment Process Outsourcing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

5% Transcription

5% Translation

SageStone Inc is a Newark, Delaware-based social media marketing agency. The team specializes in Social Media Marketing and AI Consulting.
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Annodyne, Inc.

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Blue Bell, PA

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +9 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

5% Digital Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Web Design

Launched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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Partnerize

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Forty Fort, PA

Services provided

50% Pay Per Click

50% Sales Outsourcing

Partnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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Forty Fort, PA

900 Rutter Avenue
Forty Fort, PA 18704
50 - 75

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Care Air LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

100% Customer Service Outsourcing

Care Air LLC is a Customer Service Outsourcing company founded in 2001. The team focuses on Customer Service Outsourcing and is based in Cherry Hill, New Jersey.
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Mimir Labs LLC

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Harrisburg, PA

Services provided

85% ERP Consulting and SI

15% Document Digitization & Management

Mimir Labs LLC, a small ERP consulting and SI company, is located in Harrisburg, Pennsylvania. Their services include ERP consulting and SI and Document Digitization & Management.
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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Middletown, DE

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Middletown, DE

651 N Broad St
Middletown, DE 19709
16 - 20

+13024496552

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Design And Bids

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highspire, PA

Services provided

55% Business Consulting

35% Engineering

10% Customer Service Outsourcing

Design And Bids is a Business Consulting company. The Highspire, Pennsylvania-based company provides Business Consulting and Engineering.
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BoldAction Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

30% Fractional CMO Services

25% Sales Outsourcing

25% Social Media Marketing +1 service

20% Marketing Strategy

BoldAction Group is a Fractional CMO Services company. The team is based in Wilmington, Delaware, and their services include Fractional CMO Services and Social Media Marketing.
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Rex Direct Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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Princeton, NJ

214 Carnegie Center Drive,
Princeton, NJ 08540
251 - 300

1.732.382.6565

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Datahut

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, DE

Services provided

40% BI & Big Data Consulting & SI

30% Recruiting

30% Sales Outsourcing

Based in Newark, Delaware, Datahut is a business intelligence company. Their services include BI & big data consulting & SI and Sales Outsourcing.
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Destiny Digital Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Claymont, DE

Services provided

20% Logo

20% Sales Outsourcing

20% Social Media Marketing +3 services

20% Web Design

10% Content Marketing

10% Content Writing Services

Social media marketing firm Destiny Digital Consulting LLC is located in Claymont, Delaware. The team specializes in Social Media Marketing and Web Design.
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Keystone Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Newtown, PA

Services provided

100% Call Center Services

Keystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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SwiftCare Billing

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Evesham, NJ

Services provided

100% Back Office Outsourcing

SwiftCare Billing is a Back Office Outsourcing company. The Evesham, New Jersey-based firm was founded in 2020. Their services include Back Office Outsourcing.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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Pro Pool Fence

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, MD

Services provided

65% Business Consulting

35% Customer Service Outsourcing

Pro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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ContentMender

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountain Top, PA

Services provided

35% Content Marketing

35% Search Engine Optimization

30% Sales Outsourcing

ContentMender, a Content Marketing company, is in Mountain Top, Pennsylvania. Founded in 2017, the team specializes in Content Marketing and Search Engine Optimization.
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BGS

4.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Princeton, NJ

Services provided

60% Back Office Outsourcing

20% Staffing

10% Application Management & Support +1 service

10% Application Testing

BGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.

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Reviews mention Timely
Overall, clients express a positive sentiment regarding BGS's timeliness. They appreciate the company's 'safe, efficient, fast understanding of the information' and highlight their ability to save approximately 70 hours monthly. However, some feedback indicates a need for improved fluidity in workflows, suggesting occasional delays in adaptation. Despite this, the majority of clients recognize BGS's strengths in rapid performance and effective communication.

Administrative and Legal Services for Manufacturing Company

4.5 Nov 2, 2017

They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work. Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information.
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Industry Experience

BGS has demonstrated expertise in the Manufacturing and Advertising & Marketing industries, providing significant administrative support and legal services. Clients report a high level of satisfaction, noting strengths in quality, communication, and adaptability, resulting in substantial time and cost savings. Overall sentiment is positive, with clients appreciating the provider's effective teamwork and responsiveness, particularly in the Advertising & Marketing sector. BGS is well-suited for companies seeking reliable back office solutions in these fields.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight BGS's value for money, noting substantial savings and efficient service delivery. One client reported saving $40,000 monthly, while another mentioned $3,909 in monthly savings, attributing these benefits to the firm's effective pricing structure. The feedback indicates that BGS offers competitive pricing compared to other vendors, with one client stating their quality of work is 'much better and more affordable.' Overall, the sentiment reflects a positive perception of cost-effectiveness.
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AV IT Business Solution Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

80% Sales Outsourcing

10% Email Marketing

10% Market Research

AV IT Business Solution Pvt. Ltd. Is a Middletown, Delaware-based Sales Outsourcing company. They specialize in Sales Outsourcing and Market Research and were founded in 2019.
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MedSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

90% Transcription

10% Back Office Outsourcing

MedSource, a Transcription company, was established in 2008. They specializes in Transcription and Back Office Outsourcing.
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Wilmington, DE

120 North Market Street, Suit # 808
Wilmington, DE 19801
1

+1.214.432.5767

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Ktr International LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evesham, NJ

Services provided

50% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

15% Back Office Outsourcing +1 service

15% Financial Advising & Planning

Ktr International LLC is an Evesham, New Jersey-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Financial Consulting.
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Newtown Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Morrisville, PA

Services provided

100% Call Center Services

Newtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Perry Hall, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Perry Hall, Maryland, Baldwin Locksmith Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Real Time Lead Gen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomsburg, PA

Services provided

40% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +1 service

20% Video Marketing

Real Time Lead Gen is a small Bloomsburg, Pennsylvania-based pay per click agency. The team offers Pay Per Click and Search Engine Optimization.
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The Agency Guide

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% Pay Per Click

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Launched in 2014, The Agency Guide is a branding agency. Their team focuses on Branding and Public Relations.
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Cogneve

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Middletown, DE

Services provided

35% Sales Outsourcing

35% Search Engine Optimization

30% Branding

Cogneve is a SEO company. They were established in 2019, and their services include Search Engine Optimization and Sales Outsourcing.
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Volt Digital Co.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Philadelphia, PA

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Content Marketing

10% Email Marketing

10% Sales Outsourcing

10% Web Development

Founded in 2016, Volt Digital Co. Is a small Philadelphia, Pennsylvania-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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Immersive 360

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Hillsborough Township, NJ

Services provided

30% Video Production

25% Commercial Property Management

25% Document Digitization & Management +1 service

20% Corporate Photography

Video production agency Immersive 360 was founded in 2023. The firm provides Video Production and Commercial Property Management, and is small.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Communicative
Clients have consistently praised Answer America's communication skills, highlighting their excellence in customer service and collaboration. One client noted, "They deliver excellence in communication and collaboration," while another emphasized their support throughout the process, stating, "They are on our side through it all." Overall, the sentiment regarding communication is highly positive, with no identified areas for improvement, reflecting strong client satisfaction.

Telesales & Lead Generation for Hospitality Company

5.0 Nov 2, 2017

They deliver excellence in communication and collaboration. They are on our side through it all. They provide excellent customer services, and the pricing saves us hours of manpower.
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Industry Experience

Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
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Hospitality & leisure Manufacturing Education Other industries Consumer Products Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

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Akshayam COnsulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Princeton, NJ

Services provided

40% IT Staff Augmentation

15% Staffing

10% Customer Service Outsourcing +6 services

10% Intellectual Property Law

5% Back Office Outsourcing

5% Call Center Services

5% Immigration Law

5% Labor & Employment Law

5% Recruitment Process Outsourcing

Based in Princeton, New Jersey, Akshayam COnsulting is a small IT staff augmentation company. Their services include IT staff augmentation and Staffing.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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TenneX Legal

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Princeton, NJ

Services provided

25% Pay Per Click

20% Demand Generation Marketing

15% Advertising +3 services

15% CRM Consulting and SI

15% Call Center Services

10% Marketing Strategy

TenneX Legal is a pay per click company. Based in Princeton, New Jersey, their small team provides Pay Per Click and Demand Generation Marketing. The agency was established in 2021.
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Helping One More Entrepreneur

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

15% Business Consulting

15% Commercial Property Management

15% Corporate Training & Coaching +5 services

15% Graphic Design

10% Back Office Outsourcing

10% Call Center Services

10% Social Media Marketing

10% Web Design

Founded in 2012, Helping One More Entrepreneur is a graphic design agency. The team offers Graphic Design and Business Consulting.
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JSA Interactive

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mechanicsburg, PA

Services provided

20% Web Design

15% Pay Per Click

15% Search Engine Optimization +5 services

10% Conversion Optimization

10% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

JSA Interactive is a small Mechanicsburg, Pennsylvania-based web design company. Their services include Web Design and Search Engine Optimization.
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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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Princeton, NJ

105 College Road East, 2nd Fl,
Princeton, NJ 08540

609.759.5201

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