Top BPO Companies in New York
15 Leaders 15 Contenders
345 Companies
List of the Top New York BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves New YorkServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Proactive
Unity Communications has received highly positive feedback regarding their proactive approach. Clients highlighted their responsiveness and engagement, emphasizing how Unity's team actively seeks to understand business needs and align with goals. One client noted their 'rapid responsive nature' and 'diligent follow-up,' while another praised their 'proactive communications' that facilitated lead collection. Overall, the sentiment reflects a strong appreciation for Unity's commitment to exceeding expectations and enhancing collaboration.-
BPO for Online Media Company
5.0 Sep 5, 2023Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Call Center Services for E-Commerce Company
5.0 Sep 28, 2021The team responds quickly. They also are proactive in helping with our leads collection efforts.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.Was this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New YorkServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves New YorkServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
16 of 16 reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves New YorkServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLittle Village Locksmith Store, a Business Consulting company, is headquartered in New York, New York. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Locksmith Solution Services was founded in 1995. Based in The Bronx, New York, the team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
40% Staffing30% Back Office Outsourcing30% RecruitingFounded in 2023, Hire Overseas is a Staffing company. The midsize team provides Staffing and Back Office Outsourcing.
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$50,000+$200 - $300 / hr10 - 49Brooklyn, NY
Services provided
34% Call Center Services33% Advertising33% Custom Software DevelopmentMagic & Co. Is a telephone answering service. Their small team is located in Brooklyn, New York and provides Call Center Services and Advertising. The firm was launched in 2016.
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
30% Business Consulting20% Marketing Strategy20% Sales Outsourcing +3 services15% IT Strategy Consulting10% AI Agents5% ERP Consulting and SIHeisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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UndisclosedUndisclosed2 - 9Albany, NY
Services provided
100% Sales OutsourcingAI Medical Bills, a Sales Outsourcing company, was founded in 2026. The team provides Sales Outsourcing.
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$5,000+$100 - $149 / hr250 - 999New York, NY
Services provided
35% Recruiting35% Staffing10% Call Center Services +2 services10% Recruitment Process Outsourcing10% Sales OutsourcingHire Hangar is a Recruiting company. The New York, New York-based team offers Recruiting and Staffing.
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$250,000+$25 - $49 / hr10 - 49Bronx, NY
Services provided
30% Back Office Outsourcing30% Real Estate Law25% Business Consulting +1 service15% Commercial DevelopmentSardar Restoration Corp is a Back Office Outsourcing company. Launched in 1999, the team focuses on Back Office Outsourcing and Real Estate Law. The company is headquartered in Bronx, New York.
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$1,000+$100 - $149 / hr50 - 249North New Hyde Park, NY
Services provided
70% Corporate Travel Management30% Call Center ServicesNEW YORK VAN is a Corporate Travel Management company. The North New Hyde Park, New York-based firm specializes in Corporate Travel Management and Call Center Services.
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Undisclosed< $25 / hr250 - 999New York, NY
Services provided
30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)20% IT Managed Services +2 services10% Accounting10% Digital StrategySee all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
Reviews mention Flexible
The overall sentiment regarding flexibility is positive, with clients highlighting Cogneesol's adaptability to changing workflows and specific project needs. One client noted, 'They've always been gracious/flexible if changes to the workflow have ever been necessary,' and appreciated their willingness to work during regular business hours despite time zone differences. However, there were requests for more proactive communication from team managers to enhance the workflow further.-
BPO Data Processing Services for Child Care Consultancy
3.0 Feb 26, 2020Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Most of the time, they also complete work within the deadline. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience
Cogneesol has demonstrated expertise in the financial services and business services industries. Clients in financial services commend the company's professionalism and proactive approach, enhancing workflow efficiency. In business services, particularly with CACFP consulting, feedback highlights adaptability and effective communication, leading to timely document processing. Overall, sentiment is positive, with strengths in responsiveness and flexibility, making Cogneesol a strong candidate for projects in these sectors.
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Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express overall satisfaction with Cogneesol's cost-effectiveness and value for money. One reviewer highlighted their professional yet personable approach, emphasizing that the services provided significantly improved operational efficiency without compromising quality. Another client noted that Cogneesol offered a professional and cost-effective solution that allowed their team to focus on core business tasks. While there were minor concerns regarding proactive communication and occasional deadline adherence, the general sentiment reflects a positive assessment of Cogneesol's pricing relative to the value delivered.Was this helpful?
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$1,000+Undisclosed10 - 49New York, NY
Services provided
40% Email Marketing40% Sales Outsourcing15% Social Media Marketing +1 service5% SMS MarketingSee all 5 projectsCustomersAce specializes in data-driven customer targeting and outreach, employing advanced algorithms like Increasify to enhance B2B prospecting and customer engagement. Reviews highlight their exceptional project management, timely delivery, and innovative approach, leading to significant improvements in customer acquisition and engagement metrics. While clients praise their ability to transform data into actionable insights, some suggest more frequent updates for enhanced transparency.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
50% AI Agents25% Sales Outsourcing15% Call Center Services +1 service10% Other Application DevelopmentEstablished in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingBusiness Consulting company PearlLemonLeadsUsa offers Business Consulting and Email Marketing. They are based in New York, New York.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
40% Cybersecurity40% IT Managed Services15% Document Digitization & Management +1 service5% Unified Communications Consulting & SIMidsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
40% Back Office Outsourcing30% Email Marketing30% Sales OutsourcingThe Virtual Deal is a Back Office Outsourcing company launched in 2019. The firm provides Back Office Outsourcing and Email Marketing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
50% Translation15% Call Center Services10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$1,000+< $25 / hr50 - 249Rochester, NY
Services provided
75% Back Office Outsourcing25% CybersecurityFounded in 1992, GLC Business Services is a Back Office Outsourcing company. The firm provides Back Office Outsourcing and Cybersecurity.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
60% Call Center Services20% Graphic Design20% IT Managed ServicesFSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesAdvantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249East Syracuse, NY
Services provided
100% Customer Service OutsourcingIn East Syracuse, New York, Turnkey Technologies Inc - Syracuse is a midsize Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
70% Back Office Outsourcing30% TranscriptionSybridMD, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
30% Back Office Outsourcing30% Business Consulting20% Commercial Property Management +1 service20% Corporate RelocationBusiness Consulting company Union Locksmith Store was founded in 2005. The firm provides Business Consulting and Back Office Outsourcing, and is small.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
20% Advertising20% Event Marketing10% AR/VR Development +5 services10% Back Office Outsourcing10% Customer Service Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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$1,000+$25 - $49 / hr2 - 9Fishkill, NY
Services provided
40% Sales Outsourcing30% CRM Consulting and SI30% Email MarketingThe Arrow Group is a Sales Outsourcing company. The company is headquartered in Fishkill, New York. Their team provides Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
60% Translation20% Call Center Services20% TranscriptionMidsize Translation company Future Trans, is based in Giza, Egypt and New York, New York. Their services include Translation and Call Center Services.
Read moreSee All Locations (2)New York, NY
1140 Avenue of the Americas, NY 10036 (P), New York
New York, NY 1003676 - 100
1-(408)-216-7630
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$1,000+< $25 / hr10 - 49Bronx, NY
Services provided
25% Business Consulting25% Commercial Financing25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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$5,000+$50 - $99 / hr2 - 9New York, NY
Services provided
25% Back Office Outsourcing25% Recruiting25% Recruitment Process Outsourcing +1 service25% StaffingBack Office Outsourcing company Pangea is located in New York, New York. They offer Back Office Outsourcing and Staffing.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Content Marketing15% Customer Service Outsourcing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249Albany, NY
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr2 - 9New York, NY
Services provided
15% Business Consulting10% Back Office Outsourcing10% Call Center Services +11 services10% Insurance Services & Brokers10% Litigation Support Services5% Content Writing Services5% Corporate Training & Coaching5% Customer Service Outsourcing5% Document Digitization & Management5% Executive Search5% HR Outsourcing5% Recruiting5% Sales Outsourcing5% StaffingBP Outsource - Remote Services is a Business Consulting company. The New York, New York-based firm was launched in 2015. Their services include Business Consulting and Call Center Services.
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$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
20% Conversion Optimization20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentSocial media marketing firm Grexa AI was founded in 2024. The team offers Social Media Marketing and Conversion Optimization and is headquartered in New York, New York.
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$1,000+Undisclosed50 - 249New York, NY
Services provided
20% Back Office Outsourcing20% Marketing Strategy20% Pay Per Click +3 services20% Social Media Marketing10% E-Commerce Development10% Web DesignAMZ Founders is a midsize Marketing Strategy company established in 2021. Their team provides Marketing Strategy and Social Media Marketing.
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$1,000+$50 - $99 / hr50 - 249Oceanside, NY
Services provided
80% Commercial Property Management20% Sales OutsourcingHeadquartered in Oceanside, New York, Janitorial Leads Pro is a Commercial Property Management company. They offer Commercial Property Management and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Floral Park, NY
Services provided
45% Engineering25% Business Consulting20% Back Office Outsourcing +1 service10% Business Continuity ManagementSmart Constructs is an Engineering company. Founded in 2011, their team provides Engineering and Business Consulting.
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$1,000+$100 - $149 / hr10 - 49Inwood, NY
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Fractional CFO ServicesSmallbiz Outsource is a Back Office Outsourcing company. Launched in 2009, their team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+Undisclosed10 - 49New York, NY
Services provided
50% AI Agents25% AI Development25% Sales OutsourcingPesta, an AI Agents company, was founded in 2024. The small team focuses on AI Agents and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Southampton, NY
Services provided
30% Custom Software Development20% Application Management & Support15% Branding +4 services15% Customer Service Outsourcing10% Document Digitization & Management5% AI Development5% TranscriptionLaunched in 2012, ERIN Technology LLC is a custom software development firm. Their services include Custom Software Development and Application Management & Support.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Accounting20% Business Consulting20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingZenov BPO is an Accounting company. Their team is located in New York, New York and Coral Springs, Florida and offers Accounting and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Hicksville, NY
Services provided
50% AI Agents20% Back Office Outsourcing15% AI Consulting +1 service15% Data Annotation ServicesData Qualytic, an AI Agents company, is located in Hicksville, New York and Ahmedabad, India. Their services include AI Agents and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
55% Transcription25% Translation10% Call Center Services +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$1,000+< $25 / hr10 - 49Cheektowaga, NY
Services provided
100% Call Center ServicesAsset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
50% Back Office Outsourcing20% Business Consulting10% Cloud Consulting & SI +2 services10% Custom Software Development10% CybersecurityEstablished in 1997, Document Solutions is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Babylon, NY
Services provided
100% Call Center ServicesAnswer AnyTime is a call center service. Located in Babylon, New York, the company was founded in 1987. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
70% Sales Outsourcing30% Email MarketingSDR LEAD is a Sales Outsourcing company. The agency is in New York, New York. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Content Marketing20% E-Commerce Development +2 services20% Web Design20% Web DevelopmentZeest Media, a Content Marketing company, was founded in 2020. The team provides Content Marketing and Web Design.
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Undisclosed$50 - $99 / hr10 - 49New York, NY
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentAMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 New York BPO Services
-
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
30.2/40.016.2/20 Reviews5.6/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.6/40.018/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.1/40.09.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Syracuse, NY
Ability to deliver
33.6/40.017.2/20 Reviews8.7/10 Clients & Experience7.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
29.1/40.017/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.4/40.017.4/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
23.5/40.017/20 Reviews1.6/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
8.3/40.00/20 Reviews2.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+Undisclosed10,000+New York, NY
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed250 - 999Bethpage, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$300+ / hr250 - 999Brooklyn, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing
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