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Top BPO Companies in New York City

BPO services, also known as Business Process Outsourcing services, refer to the practice of contracting specific business functions or processes to external service providers. They provide services such as customer support and call center services, data entry, accounting, HR services, IT, and more. By hiring a BPO service provider, companies can reduce costs while allowing their internal team to focus on their core competencies. Additionally, BPO service providers are specialized and have extensive expertise in specific areas. They bring industry knowledge, best practices, and the latest technology to deliver efficient and high-quality services. Companies can leverage this expertise without having to invest in training or hiring specialized staff.

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Reasonable pricing
Clients consistently express satisfaction with Remote CoWorker's reasonable pricing, highlighting it as a key factor in their selection process. One client noted, 'The price is great for the quality of work,' emphasizing the value received. Another mentioned the 'low-cost plus transparency,' praising the affordable rates and absence of hidden fees, which is particularly beneficial for small businesses. Overall, the sentiment surrounding pricing is overwhelmingly positive, with clients appreciating the alignment of cost with quality.

Call Center Services for Water Damage Restoration Company

5.0 Jul 19, 2023

The most impressive aspect of Remote CoWorker is their price.
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Social Media Marketing for Women's Coaching Company

5.0 Mar 5, 2023

The value to cost ratio was particularly impressive. The process for choosing my VA was perfect, aligning with the affordable pricing model.
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Recruitment Services for Media Company

4.0 Nov 20, 2021

Remote CoWorker offers affordable rates for small businesses with no additional fees, overtime or holiday work premiums. Their hourly rates are posted on their website, ensuring transparency and avoiding surprises.
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Administrative Work & Lead Mgmt for Healthcare Consulting Co

4.5 Nov 14, 2024

What did you find most impressive or unique about this company?
good price

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Social Media Marketing for Media Production Company

5.0 Jul 21, 2025

The price is great for the quality of work. I feel like I have a true employee working with my company. As a small business owner this is so crucial!
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Infinity Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

100% Back Office Outsourcing

Launched in 2009, Infinity Business Solutions is a Back Office Outsourcing company. The team provides Back Office Outsourcing and is based in New York, New York.
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New York, NY

800 3rd Avenue
New York, NY 10022
21 - 30

1 (347) 894-2464

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Cures MB

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Astoria, NY

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Established in 2016, Cures MB is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. The team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Astoria, NY

3811 Ditmars Blvd# 1124, Astoria, NY 11105
Astoria, NY 11105
16 - 20

+9219179949941

Astoria, NY

Astoria Boulevard North
Astoria, NY 11105
6 - 9

+9219179949941

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Exceptional performance
Clients have consistently praised Boldr. for their exceptional performance, highlighting their commitment to timely project delivery and adaptability. Tractive noted their 'exceptional responsiveness to our needs' and effective communication, while the AI automation company commended Boldr.'s ability to integrate seamlessly and improve accuracy significantly. Overall, feedback reflects a strong sentiment of satisfaction, with clients emphasizing Boldr.'s dedication to customization and a supportive work culture that fosters collaboration and success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Customized support
Clients express a strong positive sentiment regarding HelpSquad's customized support, highlighting their personalized service and technical expertise. One client noted that the solution 'just worked' for them, emphasizing the company's willingness to adapt to changing needs. Furthermore, the user appreciated the minimal project management required, indicating a seamless integration. Overall, HelpSquad's tailored approach and responsiveness have been consistently praised, making them a favorable choice for clients seeking reliable support.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

LiveHelpNow is one of those solutions that 'just worked' for us. They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Team players
Clients have consistently praised Big Outsource for their teamwork and cultural alignment. One executive noted that their staff felt like a direct extension of the internal team, highlighting their professionalism and kindness. The company's responsiveness and communication were also commended, with clients describing them as a tremendous partner. Overall, the sentiment reflects a strong appreciation for their collaborative spirit and alignment with client values.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Acolad

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

New Rochelle, NY

Services provided

30% Transcription

20% Translation

10% Business Consulting +4 services

10% Content Marketing

10% Content Writing Services

10% Document Digitization & Management

10% Language Interpretation

Transcription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
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New Rochelle, NY

173 Huguenot Street
New Rochelle, NY 10801
21 - 30

+1 (914) 833 3305

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S2W Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Launched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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New York, NY

1345 Avenue of the Americas, 33rd Floor
New York, NY 10019
2 - 5

+1 866-924-9499

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ANOSALES LLC

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

New Rochelle, NY

Services provided

40% Sales Outsourcing

10% Content Marketing

10% Email Marketing +5 services

10% Market Research

10% Search Engine Optimization

10% Social Media Marketing

5% Event Marketing

5% Marketing Strategy

Based in New Rochelle, New York, ANOSALES LLC is a midsize Sales Outsourcing company. Their services include Sales Outsourcing and Market Research.
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New Rochelle, NY

Radisson Plaza
New Rochelle, NY 10801
201 - 250

+1 (845) 915 4660

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Revenue Cycle Management

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

100% Back Office Outsourcing

Revenue Cycle Management is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and were founded in 2020.
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New York, NY

41 West 72nd Street
New York, NY 10023
10 - 15

(845) 400-8494

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Mrzeph Tech

Not yet reviewed

$50,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% CRM Consulting and SI

20% Customer Service Outsourcing

20% Data Annotation Services +2 services

20% Graphic Design

20% Sales Outsourcing

Mrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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New York, NY

Midtown, Time Square
New York, NY 10018
10 - 15

+19702584068

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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MedeXOne LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

80% Back Office Outsourcing

20% Insurance Services & Brokers

MedeXOne LLC, a Back Office Outsourcing company, was established in 2023. The small team provides Back Office Outsourcing and Insurance Services & Brokers.
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New York, NY

873 Broadway
New York, NY 10010
21 - 30

7189253081

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A2Z Medical Billing Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Brooklyn, NY

Services provided

80% Back Office Outsourcing

20% Accounting

A2Z Medical Billing Services, a Back Office Outsourcing company, is located in Brooklyn, New York. Founded in 2023, the team focuses on Back Office Outsourcing and Accounting.
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Brooklyn, NY

1420 Avenue L
Brooklyn, NY 11230
6 - 9

(347) 918-4030

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iRCM, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brooklyn, NY

Services provided

45% Back Office Outsourcing

25% Insurance Services & Brokers

20% Business Consulting +1 service

10% Financial Consulting

Launched in 2011, iRCM, Inc is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Insurance Services & Brokers.
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Brooklyn, NY

134 North 4th Street
Brooklyn, NY 11249
2 - 5

(800) 516-5234

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Apostille Corp

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Queens, NY

Services provided

50% Document Digitization & Management

50% Litigation Support Services

Apostille Corp is a Document Digitization & Management and Litigation Support Services company founded in 2010. The team focuses on Document Digitization & Management and Litigation Support
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Queens, NY

41-01A 48th Street
Queens, NY 11104
2 - 5

(929) 648-0882

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Document Translation Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

70% Document Digitization & Management

30% Translation

Document Translation Services is a Document Digitization & Management company established in 2024. The firm offers Document Digitization & Management and Translation.
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New York, NY

353 Lexington Avenue
New York, NY 10016
6 - 9

+1 646 9188868

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Magic & Co.

Not yet reviewed

$50,000+

$200 - $300 / hr

10 - 49

Brooklyn, NY

Services provided

34% Call Center Services

33% Advertising

33% Custom Software Development

Magic & Co. Is a telephone answering service. Their small team is located in Brooklyn, New York and provides Call Center Services and Advertising. The firm was launched in 2016.
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Brooklyn, NY

18 Bridge Street
Brooklyn, NY 11201
21 - 30

1-833-MAGICCO

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BP Outsource - Remote Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

New York, NY

Services provided

100% Call Center Services

BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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New York, NY

99 Wall Street
New York, NY 10005
2 - 5

8003302826

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Capability Statement Lab

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Hillside, NJ

Services provided

35% Document Digitization & Management

15% Business Consulting

15% IT Strategy Consulting +4 services

10% Digital Strategy

10% Low/No Code Development

10% Web Design

5% Logo

Capability Statement Lab is a Hillside, New Jersey-based Document Digitization & Management company. They specialize in Document Digitization & Management and Web Design.
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Hillside, NJ

473 Mundet Place
Hillside, NJ 07205
2 - 5

9023406796

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Sardar Restoration Corp

Not yet reviewed

$250,000+

$25 - $49 / hr

10 - 49

Bronx, NY

Services provided

30% Back Office Outsourcing

30% Real Estate Law

25% Business Consulting +1 service

15% Commercial Development

Sardar Restoration Corp is a Back Office Outsourcing company. Launched in 1999, the team focuses on Back Office Outsourcing and Real Estate Law. The company is headquartered in Bronx, New York.
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Bronx, NY

2770 Fish Avenue
Bronx, NY 10469
31 - 40

(+1) 917-355-8556

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NEW YORK VAN

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

North New Hyde Park, NY

Services provided

70% Corporate Travel Management

30% Call Center Services

NEW YORK VAN is a Corporate Travel Management company. The North New Hyde Park, New York-based firm specializes in Corporate Travel Management and Call Center Services.
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North New Hyde Park, NY

1979 Marcus Avenue
North New Hyde Park, NY 11042
101 - 150

516-441-2000

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CustomersAce

5.0 5 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

40% Email Marketing

40% Sales Outsourcing

15% Social Media Marketing +1 service

5% SMS Marketing

CustomersAce specializes in data-driven customer targeting and outreach, employing advanced algorithms like Increasify to enhance B2B prospecting and customer engagement. Reviews highlight their exceptional project management, timely delivery, and innovative approach, leading to significant improvements in customer acquisition and engagement metrics. While clients praise their ability to transform data into actionable insights, some suggest more frequent updates for enhanced transparency.

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New York, NY

47 West 13th Street
New York, NY 10011
6 - 9

+18004567891

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Corporate Care

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Social Media Marketing

20% Web Development

Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
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New York, NY

2530 Morgan Avenue, Bronx
New York, NY 10469
2 - 5

+19292222040

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PearlLemonLeadsUsa

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Business Consulting company PearlLemonLeadsUsa offers Business Consulting and Email Marketing. They are based in New York, New York.
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New York, NY

1234 Madison Avenue
New York, NY 10128
10 - 15

16502784421

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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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New York, NY

134 West 26th Street
New York, NY 10001
41 - 49

212-741-6400

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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

50% Translation

15% Call Center Services

10% Customer Service Outsourcing +3 services

10% Recruiting

10% Staffing

5% HR Outsourcing

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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New York, NY

3 Park Ave
New York, NY 10016
501 - 750

+1.212.689.5555

New York, NY

3 Park Avenue, 39th Floor
New York, NY 10016
101 - 150

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FSO Onsite Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Call Center Services

20% Graphic Design

20% IT Managed Services

FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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New York, NY

19 West 44th Street, 9th Floor
New York, NY 10036
151 - 200

+1.212.986.3600

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Advantage Reserve

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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New York, NY

152 West 36th Street, Suite 100
New York, NY 10018
10 - 15

+1.212-989-3684

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SybridMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

70% Back Office Outsourcing

30% Transcription

SybridMD, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Transcription.
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New York, NY

280 Madison Ave #912,
New York, NY 10016
21 - 30

+1 888 312 6847

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TechDrive Support Inc

5.0 7 reviews

Undisclosed

$50 - $99 / hr

2 - 9

Wayne, NJ

Services provided

25% AI Development

25% Application Management & Support

25% Customer Service Outsourcing +1 service

25% IT Managed Services

TechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.

See all 7 projects

Industry Experience

TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.
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Select Industry to see insights

Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.
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Wayne, NJ

155 Willowbrook Boulevard
Wayne, NJ 07470
1

+1 877-597-0700

Wayne, NJ

155 Willowbrook Boulevard
Wayne, NJ 07470
6 - 9

+1 877-597-0700

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Brand Connections

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

20% Advertising

20% Event Marketing

10% AR/VR Development +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Marketing Strategy

10% Social Media Marketing

10% Video Production

Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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New York, NY

1500 Broadway, 32nd Floor
New York, NY 10036
751 - 1000

1+917-909-7050

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DIGITALZONE Inc

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Content Marketing

20% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

DIGITALZONE Inc is a Content Marketing company. The team is located in New York, New York and Pune, India, and their services include Content Marketing and Sales Outsourcing.
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New York, NY

53 W 27th Street, 7th Floor Suite 700
New York, NY 10001
50 - 75

+1 718-905-0688

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Future Trans

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

60% Translation

20% Call Center Services

20% Transcription

Midsize Translation company Future Trans, is based in Giza, Egypt and New York, New York. Their services include Translation and Call Center Services.
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New York, NY

1140 Avenue of the Americas, NY 10036 (P), New York
New York, NY 10036
76 - 100

1-(408)-216-7630

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Bl Leads

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bronx, NY

Services provided

25% Business Consulting

25% Commercial Financing

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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Bronx, NY

Bronx
Bronx, NY 10457
41 - 49

8552191737

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Pangea

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

New York, NY

Services provided

25% Back Office Outsourcing

25% Recruiting

25% Recruitment Process Outsourcing +1 service

25% Staffing

Back Office Outsourcing company Pangea is located in New York, New York. They offer Back Office Outsourcing and Staffing.
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New York, NY

217 W 18th St.
New York, NY 10011
2 - 5

19143740913

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Ecartize

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Content Marketing

15% Customer Service Outsourcing

15% Ecommerce Marketing +5 services

15% Search Engine Optimization

15% Social Media Marketing

10% Marketing Strategy

10% Pay Per Click

5% Other Marketing

Ecartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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New York, NY

99 Wall Street #625
New York, NY 10005
251 - 300

+1-332-223-8085

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Trademark Savior

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Jersey City, NJ

Services provided

25% Business Consulting

25% Business Continuity Management

25% Document Digitization & Management +1 service

25% Intellectual Property Law

Business Consulting company Trademark Savior was founded in 2019. The team offers Business Consulting and Intellectual Property Law and is based in Jersey City, New Jersey.
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Jersey City, NJ

101 Hudson St
Jersey City, NJ 07302
201 - 250

(800) 243-1349

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Branxify

4.5 1 review

$10,000+

$150 - $199 / hr

50 - 249

Jamaica,, NY

Services provided

20% Branding

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Branxify specializes in delivering tailored digital solutions, including design, development, SEO, content writing, and performance marketing, to help small businesses thrive online. We combine
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Jamaica,, NY

85-49 Parsons Boulevard
Jamaica,, NY 11432
21 - 30

+1 (765) 2325 297

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Grexa AI

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

20% Conversion Optimization

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Social media marketing firm Grexa AI was founded in 2024. The team offers Social Media Marketing and Conversion Optimization and is headquartered in New York, New York.
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New York, NY

112 West 34th Street
New York, NY 10120
2 - 5

+14704000027

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AMZ Founders

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Marketing Strategy

20% Pay Per Click +3 services

20% Social Media Marketing

10% E-Commerce Development

10% Web Design

AMZ Founders is a midsize Marketing Strategy company established in 2021. Their team provides Marketing Strategy and Social Media Marketing.
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New York, NY

42 Broadway
New York, NY 10004
50 - 75

+1 929 560 3486

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Wpify360

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Search Engine Optimization +1 service

25% Web Development

Wpify360 is a SEO agency. Located in Dhaka, Bangladesh and New York, New York, the firm was founded in 2020. Their services include Search Engine Optimization and Web Development.
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New York, NY

509 Greenwich Street
New York, NY 10013
2 - 5

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Smallbiz Outsource

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Inwood, NY

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Fractional CFO Services

Smallbiz Outsource is a Back Office Outsourcing company. Launched in 2009, their team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Inwood, NY

372 Doughty Boulevard
Inwood, NY 11096
10 - 15

15166669249

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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Reviews mention Reasonable pricing
Clients consistently highlight DialAmerica's reasonable pricing as a significant advantage. One review notes their 'quality services at a fair price,' while another emphasizes 'good quality service and a good price.' Additionally, clients appreciate flexible billing structures, with options for package deals and hourly rates. Overall, the sentiment regarding pricing is positive, indicating that DialAmerica provides value for the cost, contributing to client satisfaction and operational efficiency.

Customer Phone Support for IT Firm

4.5 Nov 2, 2017

They have strong brand name recognition and a solid reputation. They offer quality services at a fair price.
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Customer Service Assistance for Transportation Company

4.0 Nov 2, 2017

They have good, quality service and a good price.
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Customer Service Call Center Support for Medium-size Company

5.0 Nov 2, 2017

Their strengths are their capacity and customer service, and they have a good price.
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)
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Maestra

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

55% Transcription

25% Translation

10% Call Center Services +1 service

10% Video Production

Maestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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New York, NY

New York
New York, NY 10471
10 - 15

9146003388

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Document Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Back Office Outsourcing

20% Business Consulting

10% Cloud Consulting & SI +2 services

10% Custom Software Development

10% Cybersecurity

Established in 1997, Document Solutions is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Business Consulting.
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New York, NY

505 8th Avenue
New York, NY 10018
41 - 49

212.468.5200

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Elgen Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Closter, NJ

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Recruiting +1 service

25% Staffing

Elgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Closter, NJ

10 Railroad Ave
Closter, NJ 07624
10 - 15

+1.888.669.6202

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SDR LEAD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Email Marketing

SDR LEAD is a Sales Outsourcing company. The agency is in New York, New York. Their services include Sales Outsourcing and Email Marketing.
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New York, NY

244 Madison Avenue
New York, NY 10016
41 - 49

+1 (929) 237 1838

See All Locations (1)

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Zeest Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% E-Commerce Development +2 services

20% Web Design

20% Web Development

Zeest Media, a Content Marketing company, was founded in 2020. The team provides Content Marketing and Web Design.
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New York, NY

328 West 42nd Street
New York, NY 10036
6 - 9

+1(786)244 3896

See All Locations (1)

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AMP IT UP PR

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

New York, NY

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

AMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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New York, NY

165 Broadway
New York, NY 10006
16 - 20

+1 (416) 568-9848

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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

New York, NY

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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New York, NY

1 World Trade Center
New York, NY 10007
50 - 75

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QuickLeadz

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Elizabeth, NJ

Services provided

50% Direct Marketing

25% Back Office Outsourcing

25% Email Marketing

QuickLeadz is a Direct Marketing company. In Elizabeth, New Jersey, the team specializes in Direct Marketing and Back Office Outsourcing.
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Elizabeth, NJ

107 broad St
Elizabeth, NJ 07201
16 - 20

+1 908 320 4145

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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +2 services

15% Market Research

10% Graphic Design

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Woodbridge Township, NJ

6Flr Metro Park HQ 33 Wood Ave.
Woodbridge Township, NJ 08830
1

+1.732.343.7506

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Smart Source, LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

40% Back Office Outsourcing

20% Social Media Marketing

20% Web Design +2 services

10% Packaging Design

10% Print Design

Launched in 2003, Smart Source, LLC is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing and Social Media Marketing, and is midsize.
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New York, NY

60 East 42nd St Suite 1060
New York, NY 10165
21 - 30

+1.212.764.7200

See All Locations (1)

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Vee Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% AI Development

20% Accounting

20% Back Office Outsourcing +2 services

20% Commercial Property Management

20% Digital Engineering

Vee Technologies is an AI development company located in New York, New York. Their services include Artificial Intelligence and Back Office Outsourcing.
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New York, NY

90 Park Avenue Suite 1700
New York, NY 10016
21 - 30

646.837.0837

See All Locations (1)

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