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Top BPO Companies in New York City

BPO services, also known as Business Process Outsourcing services, refer to the practice of contracting specific business functions or processes to external service providers. They provide services such as customer support and call center services, data entry, accounting, HR services, IT, and more. By hiring a BPO service provider, companies can reduce costs while allowing their internal team to focus on their core competencies. Additionally, BPO service providers are specialized and have extensive expertise in specific areas. They bring industry knowledge, best practices, and the latest technology to deliver efficient and high-quality services. Companies can leverage this expertise without having to invest in training or hiring specialized staff.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Honest
Clients consistently commend Remote CoWorker for their honesty and thoroughness in service delivery. One client highlighted the VA's impressive honesty and attention to detail, which significantly improved their workflow. Another client praised the commitment to understanding unique needs, ensuring that tasks are completed accurately and on time. Overall, the sentiment reflects a strong appreciation for the company's integrity and dedication to client satisfaction, with no reported areas for improvement.

Virtual Assistant for Healthcare Company

5.0 Jul 16, 2025

I’m impressed with the honesty and thoroughness of my VA.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

50% Translation

15% Call Center Services

10% Customer Service Outsourcing +3 services

10% Recruiting

10% Staffing

5% HR Outsourcing

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Experienced
The feedback regarding Big Outsource highlights a highly positive sentiment, with clients noting significant improvements in customer service efficiency, such as reducing response times from 18 hours to under 3. The personalized approach in matching VAs to client needs was particularly appreciated, enhancing the overall experience. Clients also reported a notable increase in positive feedback scores and brand ratings. While the service was praised, suggestions for improvement included expanding creative support for listings.

Customer Service Outsourcing for Beauty Brand

5.0 Jun 14, 2025

I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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FSO Onsite Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Call Center Services

20% Graphic Design

20% IT Managed Services

FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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Advantage Reserve

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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SybridMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

70% Back Office Outsourcing

30% Transcription

SybridMD, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Transcription.
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Union Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

20% Commercial Property Management +1 service

20% Corporate Relocation

Business Consulting company Union Locksmith Store was founded in 2005. The firm provides Business Consulting and Back Office Outsourcing, and is small.
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TechDrive Support Inc

5.0 7 reviews

Undisclosed

$50 - $99 / hr

2 - 9

Wayne, NJ

Services provided

25% AI Development

25% Application Management & Support

25% Customer Service Outsourcing +1 service

25% IT Managed Services

TechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.

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Industry Experience

TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.
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Brand Connections

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

20% Advertising

20% Event Marketing

10% AR/VR Development +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Marketing Strategy

10% Social Media Marketing

10% Video Production

Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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DIGITALZONE Inc

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

60% Content Marketing

20% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

DIGITALZONE Inc is a Content Marketing company. The team is located in New York, New York and Pune, India, and their services include Content Marketing and Sales Outsourcing.
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Future Trans

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

60% Translation

20% Call Center Services

20% Transcription

Midsize Translation company Future Trans, is based in Giza, Egypt and New York, New York. Their services include Translation and Call Center Services.
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Bl Leads

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bronx, NY

Services provided

25% Business Consulting

25% Commercial Financing

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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Pangea

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

New York, NY

Services provided

25% Back Office Outsourcing

25% Recruiting

25% Recruitment Process Outsourcing +1 service

25% Staffing

Back Office Outsourcing company Pangea is located in New York, New York. They offer Back Office Outsourcing and Staffing.
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Ecartize

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Content Marketing

15% Customer Service Outsourcing

15% Ecommerce Marketing +5 services

15% Search Engine Optimization

15% Social Media Marketing

10% Marketing Strategy

10% Pay Per Click

5% Other Marketing

Ecartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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Trademark Savior

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Jersey City, NJ

Services provided

25% Business Consulting

25% Business Continuity Management

25% Document Digitization & Management +1 service

25% Intellectual Property Law

Business Consulting company Trademark Savior was founded in 2019. The team offers Business Consulting and Intellectual Property Law and is based in Jersey City, New Jersey.
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Branxify

4.5 1 review

$10,000+

$150 - $199 / hr

50 - 249

Jamaica,, NY

Services provided

20% Branding

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Branxify specializes in delivering tailored digital solutions, including design, development, SEO, content writing, and performance marketing, to help small businesses thrive online. We combine
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Grexa AI

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

20% Conversion Optimization

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Social media marketing firm Grexa AI was founded in 2024. The team offers Social Media Marketing and Conversion Optimization and is headquartered in New York, New York.
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AMZ Founders

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Marketing Strategy

20% Pay Per Click +3 services

20% Social Media Marketing

10% E-Commerce Development

10% Web Design

AMZ Founders is a midsize Marketing Strategy company established in 2021. Their team provides Marketing Strategy and Social Media Marketing.
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Janitorial Leads Pro

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Oceanside, NY

Services provided

80% Commercial Property Management

20% Sales Outsourcing

Headquartered in Oceanside, New York, Janitorial Leads Pro is a Commercial Property Management company. They offer Commercial Property Management and Sales Outsourcing.
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Wpify360

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Search Engine Optimization +1 service

25% Web Development

Wpify360 is a SEO agency. Located in Dhaka, Bangladesh and New York, New York, the firm was founded in 2020. Their services include Search Engine Optimization and Web Development.
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Smallbiz Outsource

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Inwood, NY

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Fractional CFO Services

Smallbiz Outsource is a Back Office Outsourcing company. Launched in 2009, their team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Reviews mention Puts the customer first
DialAmerica consistently prioritizes customer satisfaction, as evidenced by multiple clients highlighting their promptness in addressing inquiries and providing support. One client noted, "Whenever we have questions, they answer the questions very promptly," underscoring their commitment to effective communication. Additionally, clients appreciate the company's ability to save them time and money, with one stating they save approximately $80 monthly. Overall, feedback reflects a strong sentiment of satisfaction regarding customer service.

Customer Phone Support for Retail Company

5.0 Aug 12, 2017

Definitely their customer service. Honestly nothing - they seem perfect.
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Customer Resolution Services for Retail Firm

5.0 Aug 12, 2017

Definitely their customer service. Honestly, nothing. They seem perfect.
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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Select Industry to see insights

IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

NYC clients commend DialAmerica for their strong customer service, organizational skills, and cost-effective solutions. They efficiently manage extensive call volumes, enhancing client communication and operational productivity, with consistent positive feedback on their professionalism and service quality.
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Maestra

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

55% Transcription

25% Translation

10% Call Center Services +1 service

10% Video Production

Maestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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Document Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Back Office Outsourcing

20% Business Consulting

10% Cloud Consulting & SI +2 services

10% Custom Software Development

10% Cybersecurity

Established in 1997, Document Solutions is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Business Consulting.
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Elgen Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Closter, NJ

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Recruiting +1 service

25% Staffing

Elgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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SDR LEAD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Email Marketing

SDR LEAD is a Sales Outsourcing company. The agency is in New York, New York. Their services include Sales Outsourcing and Email Marketing.
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Zeest Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% E-Commerce Development +2 services

20% Web Design

20% Web Development

Zeest Media, a Content Marketing company, was founded in 2020. The team provides Content Marketing and Web Design.
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AMP IT UP PR

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

New York, NY

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

AMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

New York, NY

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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QuickLeadz

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Elizabeth, NJ

Services provided

50% Direct Marketing

25% Back Office Outsourcing

25% Email Marketing

QuickLeadz is a Direct Marketing company. In Elizabeth, New Jersey, the team specializes in Direct Marketing and Back Office Outsourcing.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +2 services

15% Market Research

10% Graphic Design

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Smart Source, LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

40% Back Office Outsourcing

20% Social Media Marketing

20% Web Design +2 services

10% Packaging Design

10% Print Design

Launched in 2003, Smart Source, LLC is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing and Social Media Marketing, and is midsize.
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Vee Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% AI Development

20% Accounting

20% Back Office Outsourcing +2 services

20% Commercial Property Management

20% Digital Engineering

Vee Technologies is an AI development company located in New York, New York. Their services include Artificial Intelligence and Back Office Outsourcing.
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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

30% Market Research

20% BI & Big Data Consulting & SI

20% Call Center Services +2 services

20% Sales Outsourcing

10% Conversion Optimization

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Trademarks Rush

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Woodbridge Township, NJ

Services provided

20% Business Consulting

20% Compliance Consulting

20% Corporate Law +2 services

20% Document Digitization & Management

20% Intellectual Property Law

Trademarks Rush is a Business Consulting company. The team is located in Woodbridge Township, New Jersey, and their services include Business Consulting and Corporate Law.
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Superlative Systems Integration, Inc.

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

St. Albans, NY

Services provided

75% IT Managed Services

15% Call Center Services

10% Cybersecurity

Superlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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Tether Media Services

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Email Marketing

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Social Media Marketing

Tether Media Services is a social media marketing firm founded in 2025. The team provides Social Media Marketing and Email Marketing.
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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% Transcription

10% Call Center Services

10% Sales Outsourcing

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

46% Customer Service Outsourcing

23% Back Office Outsourcing

20% Call Center Services +1 service

11% Sales Outsourcing

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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GLM Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hoboken, NJ

Services provided

40% Advertising

15% Email Marketing

15% Sales Outsourcing +4 services

15% Social Media Marketing

5% Content Marketing

5% Graphic Design

5% Marketing Strategy

GLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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Skaled

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

40% Business Consulting

25% Conversion Optimization

25% Marketing Strategy +1 service

10% Sales Outsourcing

Located in New York, New York, Skaled is a Business Consulting company. The team specializes in Business Consulting and Conversion Optimization.
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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Anserve Inc. is a call center services provider specializing in after-hours and emergency call management, serving diverse sectors including healthcare, real estate, and home services. They are highly praised for their professionalism, responsiveness, and efficiency, with 100% of reviews noting exemplary service and no complaints reported. Anserve Inc. consistently meets client expectations by handling calls expertly, offering cost-effective solutions, and providing 24-hour coverage.

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Reviews mention Attentive
Clients consistently express appreciation for Anserve Inc.'s attentive service, highlighting their effective communication and quick resolution of issues. One client noted their 'great follow-up' and 'interactive' approach to needs and expectations. Another emphasized their 'quick' responses to problems, underscoring the company's commitment to providing excellent customer service. Overall, feedback reflects a strong sentiment of satisfaction with Anserve's attentiveness and responsiveness.

Call Center Services for Medical Group

5.0 Mar 22, 2023

They are interactive with the needs and expectations. They also have great follow up. They communicate very well, whether to the company or to the patient. They are attentive to any issues and provide resolutions quickly.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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View projects from:

New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.6

Willing to Refer

4.9

New Jersey-based clients praise Anserve Inc. for their reliable, technologically advanced call center and after-hours support across healthcare, legal, and home services sectors. They excel in handling complex, urgent calls with professionalism, responsiveness, and personalized service, ensuring seamless communication and high customer satisfaction.
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ENS Enterprises Private Limited

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Secaucus, NJ

Services provided

20% Custom Software Development

20% E-Commerce Development

20% Web Development +4 services

10% Application Testing

10% Call Center Services

10% Graphic Design

10% Logo

Software development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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Virtual Staffing Agency

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Pay Per Click

20% Search Engine Optimization

10% Call Center Services +6 services

10% E-Commerce Development

10% Graphic Design

10% Web Design

10% Web Development

5% HR Outsourcing

5% Staffing

Pay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
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Elite Asset Staffing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

30% Customer Service Outsourcing

25% Recruiting

25% Staffing +1 service

20% Back Office Outsourcing

In Edison, New Jersey, Elite Asset Staffing LLC is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Staffing.
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Words and Strategy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

100% Back Office Outsourcing

Based in New York, New York, Words and Strategy is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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NEO MD - Canada

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Great Neck, NY

Services provided

50% Back Office Outsourcing

50% Transcription

NEO MD - Canada is a Back Office Outsourcing and Transcription company in Milton, Canada and Great Neck, New York. Founded in 2010, the team specializes in Back Office Outsourcing and Transcription.
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ETech 7

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

40% IT Managed Services

10% Back Office Outsourcing

10% Cloud Consulting & SI +4 services

10% Cybersecurity

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

ETech 7 specializes in data backup and IT support services, ensuring the safety and accessibility of client files. Reviews indicate that ETech 7 is highly valued for its reliability, responsiveness, and good value for cost, making it a dependable partner for businesses with critical data needs.

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Trademark Hawk

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hoboken, NJ

Services provided

55% Intellectual Property Law

15% Business Consulting

15% Compliance Consulting +1 service

15% Document Digitization & Management

Trademark Hawk is an Intellectual Property Law company. They are headquartered in Hoboken, New Jersey, and their services include Intellectual Property Law and Business Consulting.
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Nisium

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

New York, NY

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Advertising +5 services

10% Branding

10% Business Consulting

10% HR Consulting

5% Graphic Design

5% Web Design

Launched in 2019, Nisium is a Finance & Accounting Outsourcing (FAO) company. The small team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Wisdom Tree Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Weehawken Township, NJ

Services provided

20% Back Office Outsourcing

20% Digital Engineering

20% Recruiting +2 services

20% Search Engine Optimization

20% Social Media Marketing

Launched in 2023, Wisdom Tree Services is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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