Back Office Outsourcing Call Center Services
Less than $10,000
Dec. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciate their high-quality work and cost-effective pricing."

Feb 1, 2024

Critical Care Medicine Specialist, Healthcare Company

Zubair Hasan

Medical
New York City, New York
11-50 Employees
Online Review

Z4 Tech Medical Solutions provides call center services for a healthcare company. They handle the client's medical billing, authorization, incoming calls, new and existing patients, and insurance approvals.

Thanks to Z4 Tech Medical Solutions' reliable call center support, the client enjoys a high level of patient satisfaction. The team consistently addresses issues and concerns on time and is incredibly accessible. Moreover, the client praises the excellent value they get for the price they pay.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the critical care medicine specialist

Describe what your company does in a single sentence.

I am Dr. Zubair Hasan, MD and I am a critical care medicine specialist in New Hyde Park, NY and has over 11 years of experience in the medical field.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Z4 Tech Medical Solutions to accomplish?

Medical Front Office
Medical Billing
Medical Receptionist

SOLUTION

How did you find Z4 Tech Medical Solutions?

Bark

Why did you select Z4 Tech Medical Solutions over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Z4 Tech Medical Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I would highly recommend them as they are taking care of many things for me. They are working on Medical Billing, Prior Authorization, Incoming calls, new patients, existing patients, dealing with insurance on approvals, etc

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My patients are satisfied and so me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are on time and respond with in the time. The best part is they are 24/7 active

What was your primary form of communication with Z4 Tech Medical Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their high-quality work and cost-effective pricing.

Are there any areas for improvement or something Z4 Tech Medical Solutions could have done differently?

I have not faced any issues with them so far.

RATINGS

5.0

Z4 Tech Medical Solutions

Affordable Medical Services

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer