Top Virtual Receptionist Services in Atlanta
1 Leaders 14 Contenders
15 Companies
List of the Top Atlanta Virtual Receptionist Companies
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Undisclosed< $25 / hr250 - 999Serves Atlanta, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Easy to work with
Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.-
Answering Service for Medical Office
5.0 Jul 30, 2019The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
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Answering Service for B2B Medical Company
5.0 Mar 14, 2019The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
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4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Unknown avg. project cost for Call Center Services services in AtlantaRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Atlanta-area clients praise Moneypenny USA for professional, organized call answering that captures missed leads and provides useful, customized caller details. One marketing firm estimated reclaiming about 60% of previously lost opportunities through live answering and prompt follow-up.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Atlanta, GA
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Task Virtual has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers highlighting their professionalism and responsiveness. Clients praised their ability to integrate seamlessly into existing operations, enhancing patient communication while reducing internal workload by 30%. A notable 85% emphasized their adaptability to changing needs, contributing to improved scheduling accuracy and organizational efficiency. Overall, Task Virtual is recognized for their commitment to continuous improvement and operational excellence.
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4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (17)Atlanta, GA
3379 Peachtree Road Northeast
Atlanta, GA 303262 - 5
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Easy to work with
Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.-
Answering Service for Medical Office
5.0 Jul 30, 2019The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
Read Full Review -
Answering Service for B2B Medical Company
5.0 Mar 14, 2019The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
Read Full Review
Was this helpful?
4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
Read Most Recent ReviewWas this helpful?
Unknown avg. project cost for Call Center Services services in AtlantaRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Atlanta-area clients praise Moneypenny USA for professional, organized call answering that captures missed leads and provides useful, customized caller details. One marketing firm estimated reclaiming about 60% of previously lost opportunities through live answering and prompt follow-up.Read Local ReviewsWas this helpful?
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% Call Center Services10% AI Development10% Accounting +710% Business Consulting10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Other industries Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.Was this helpful?
See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistAVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% Call Center Services20% AI Development20% Customer Service Outsourcing +220% IT Managed Services20% Mobile App DevelopmentFocus Areas
100% Virtual receptionistMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Customer Service Outsourcing +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
Read more -
UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% Call Center Services40% AI Development20% Custom Software DevelopmentFocus Areas
50% Virtual receptionist50% Answering servicesAdfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read moreSee All Locations (2)Atlanta, GA
3379 Peachtree Rd NE, Ste 700
Atlanta, GA 303261
+1.844.242.4368
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$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Call Center Services25% Business Consulting25% Commercial Development +125% Real Estate LawFocus Areas
10% Virtual receptionist50% Inbound appointment scheduling40% Answering servicesEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistAnswering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Buford, GA
Services provided
10% Call Center Services20% Custom Software Development15% Social Media Marketing +515% Web Development10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignFocus Areas
50% Virtual receptionist50% Answering servicesITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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$1,000+Undisclosed2 - 9Dawsonville, GA
Services provided
40% Call Center Services20% AI Agents10% AI Development +310% Business Consulting10% CRM Consulting and SI10% Other IT Consulting and SIFocus Areas
30% Virtual receptionist70% Answering servicesCall center service Aplos AI is headquartered in Dawsonville, Georgia. The team provides Call Center Services and AI Agents.
Read more -
UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 1 Atlanta Virtual Receptionist Companies
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$1,000+< $25 / hr50 - 249Atlanta, GA
Ability to deliver
24.5/40.017.8/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
$1,000+$25 - $49 / hr10,000+Atlanta, GA
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
28.9/40.016.2/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
Undisclosed< $25 / hr250 - 999Duluth, GA
Ability to deliver
22.1/40.014.6/20 Reviews3/10 Clients & Experience4.5/10 Market PresenceService focus
80% Call Center Services37% Virtual receptionist20% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services100% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services50% Virtual receptionist60% Other -
$1,000+$25 - $49 / hr10 - 49Decatur, GA
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services10% Virtual receptionist75% Other -
UndisclosedUndisclosed10 - 49Carrollton, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
UndisclosedUndisclosed2 - 9Buford, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+Undisclosed2 - 9Dawsonville, GA
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Call Center Services30% Virtual receptionist60% Other -
$5,000+Undisclosed10 - 49Snellville, GA
Ability to deliver
20.9/40.016.6/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services30% Virtual receptionist50% Other -
UndisclosedUndisclosed50 - 249Marietta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Virtual receptionist65% Other -
UndisclosedUndisclosed50 - 249Athens, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other
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