Top Virtual Receptionist Services in Atlanta
13 Companies
List of the Top Atlanta Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves Atlanta, GAServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Prialto highlight strong client satisfaction, particularly regarding their administrative support and project management. Clients noted significant time savings, with one user mentioning a reduction of three hours per week due to organized systems. Another client praised their dedicated team, stating they effectively doubled client capacity. Overall, feedback indicates a professional and responsive service, though some clients suggested an improved understanding of specific industries could enhance the experience.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
Undisclosed< $25 / hr50 - 249Serves Atlanta, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Efficient
Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.-
Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Unknown avg. project cost for Call Center Services services in AtlantaRead All ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Review Rating from Atlanta Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Georgia clients appreciate Moneypenny USA's quick, adaptable answering solutions, which have helped reclaim missed opportunities and streamline customer interactions. Their services include live call answering, lead follow-up, and tailored communication, demonstrating extensive experience in supporting diverse business needs.Read All Reviews -
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Solvo Global
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$1,000+< $25 / hr1,000 - 9,999Duluth, GAServices provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
See All Locations (2)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Efficient
Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.-
Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
Read Full Review
Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Unknown avg. project cost for Call Center Services services in AtlantaRead All ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Review Rating from Atlanta Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Georgia clients appreciate Moneypenny USA's quick, adaptable answering solutions, which have helped reclaim missed opportunities and streamline customer interactions. Their services include live call answering, lead follow-up, and tailored communication, demonstrating extensive experience in supporting diverse business needs.Read All Reviews -
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$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% Call Center Services10% AI Development10% Accounting +710% Business Consulting10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistAVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
20% Call Center Services20% AI Development20% Customer Service Outsourcing +220% IT Managed Services20% Mobile App DevelopmentFocus Areas
100% Virtual receptionistMidsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
Read more -
UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Customer Service Outsourcing +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
Read more -
UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% Call Center Services40% AI Development20% Custom Software DevelopmentFocus Areas
50% Virtual receptionist50% Answering servicesAdfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read moreSee All Locations (2)Atlanta, GA
3379 Peachtree Rd NE, Ste 700
Atlanta, GA 303261
+1.844.242.4368
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$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Call Center Services25% Business Consulting25% Commercial Development +125% Real Estate LawFocus Areas
10% Virtual receptionist50% Inbound appointment scheduling40% Answering servicesEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistAnswering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Buford, GA
Services provided
10% Call Center Services20% Custom Software Development15% Social Media Marketing +515% Web Development10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignFocus Areas
50% Virtual receptionist50% Answering servicesITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Southwest Recovery Services reflect a highly positive sentiment, highlighting their effective collection strategies and impressive 50% success rate in recovering overdue accounts. Clients appreciate the team's communication and project management, noting their ability to prevent accounts from aging. One client specifically praised the owner, Steve, for his exceptional sales skills. Overall, the feedback indicates strong satisfaction with the value provided, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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List of the Top Atlanta Virtual Receptionist Companies
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$1,000+$25 - $49 / hr10,000+Bengaluru, India
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services37% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services100% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Jackson, MS
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services50% Virtual receptionist60% Other -
$1,000+$25 - $49 / hr10 - 49Decatur, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Virtual receptionist75% Other -
UndisclosedUndisclosed10 - 49Carrollton, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
UndisclosedUndisclosed2 - 9Buford, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Addison, TX
Ability to deliver
22.3/40.017/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services30% Virtual receptionist50% Other -
UndisclosedUndisclosed50 - 249Marietta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Virtual receptionist65% Other -
UndisclosedUndisclosed50 - 249Athens, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other
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