Top BPO Companies in Atlanta

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Great team
Clients consistently praise Unity Communications for their exceptional team, highlighting their reliability and responsiveness. One client noted the team's friendly and genuinely caring approach, emphasizing their partnership mentality. Another client commended the thoroughness of the project management team, which effectively understood and communicated the candidate requirements. Overall, the sentiment reflects a strong appreciation for the team's professionalism and dedication to client success, with no negative feedback reported.

BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

We have a scheduled monthly check-in with our campaign manager, but if any pressing issues arise Unity management is quick to respond. The agents we work with daily are an absolute delight in our company chatrooms and video meetings.
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Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Customer Service Outsourcing for Parts Distributor

5.0 Feb 27, 2025

They do a great job recruiting and training their agents. Our team lead named Felix is wonderful!
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Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

What impressed me most is how friendly and genuinely human their team is. They truly care and work with us as partners.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their dedication and hard work. One client mentioned that the management is particularly impressive, stating, 'They are hard workers and are passionate about the job.' This sentiment is echoed in the feedback about their willingness to address issues quickly and their commitment to training, making them valuable employees who invest effort into their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Atlanta, GA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency in project execution. One Executive Director noted their capability to manage complex data entry for nearly 5,000 records with minimal errors, emphasizing their timely completion and excellent communication. Another client praised TechSpeed for delivering a comprehensive research report rapidly and at a competitive price. Overall, the sentiment reflects a high level of satisfaction with TechSpeed's organizational skills and commitment to error-free results.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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TeleNet Marketing Solutions

4.8 3 reviews

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Premier Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.

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Reviews mention Flexible
Clients consistently highlight TeleNet Marketing Solutions' flexibility as a key strength, noting their ability to adapt quickly to changing needs and manage projects effectively. One client emphasized their deep expertise and responsiveness, stating that TeleNet exceeded expectations by securing 38 meetings instead of the targeted 30. Overall, the sentiment around flexibility is overwhelmingly positive, with clients appreciating their commitment to understanding specific product requirements and delivering results that align with client goals.

Market Research & Sales Outsourcing for Manufacturing Company

4.5 Aug 21, 2025

What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects. Their team is always on top of every detail, adapting quickly to our needs while consistently delivering results.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of TeleNet Marketing Solutions reflect a strong overall sentiment, highlighting their professionalism, organizational skills, and effective project management. Clients noted impressive results, such as identifying numerous qualified leads and exceeding meeting targets at trade shows. One client praised the onboarding process as exceptionally organized, while another emphasized the team's deep product knowledge and responsiveness. No significant areas for improvement were identified, indicating a high level of satisfaction with their services.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technology

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Houston, Texas (1) Fremont, California (1) Atlanta, Indiana (1)

This provider is fluent in 3 languages:

English

French

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)
Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.

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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish
Review Rating from Atlanta Clients

4.0/5.0

Quality

4.0

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

Reviewers from Georgia commend Moneypenny USA for delivering reliable, organized answering services that enhance client communication and sales opportunities. Their expertise spans call handling, lead qualification, and customized note-taking, making them a trusted partner for businesses seeking cost-effective, professional support.
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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness regarding Global Payments, highlighting their honesty and reliability. One client noted, "They are very honest and say what they mean. They can be trusted," emphasizing their dependable service. Additionally, another review states, "They have saved us thousands of dollars per month and generally been a great partner," reflecting a long-term, positive relationship that reinforces their integrity and effectiveness in meeting client needs.

Payment Processing for Mid-sized Telecommunications Firm

5.0 Aug 12, 2017

They are very honest and say what they mean. They can be trusted.
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Industry Experience

Global Payments has garnered positive feedback across various industries, including Financial Services, Education, Healthcare, Real Estate, Business Services, IT Services, and Telecommunications. Clients consistently highlight their expertise in payment processing and back office management, noting significant time and cost savings. The sentiment is overwhelmingly favorable, with their strengths lying in efficiency, quality service, and strong customer support. However, areas for improvement often include pricing competitiveness. This provider is well-suited for businesses in need of robust financial solutions and operational support.
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IT Services Financial services Education Real estate Business services Healthcare Retail Other Industry Manufacturing Information technology Arts, entertainment & music Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on Global Payments highlights a generally positive sentiment regarding cost and value for money. Many clients reported significant savings, with estimates ranging from $1,500 to $50,000 per month. However, several reviews indicated room for improvement in pricing competitiveness. For instance, one client mentioned a desire for more competitive rates while another noted that their costs were reasonable given the quality of service. Overall, while clients appreciate the savings and efficiency provided, many suggest that pricing could be more flexible.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)
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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.

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Industry Experience

Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.
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Review Rating from Atlanta Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Atlanta-based clients praise Puzzle for their expertise in software development, QA, and recruitment, delivering complex projects on time. They excel in technical hiring, product scaling, and platform maintenance, with strong project management and responsive communication, making them a reliable partner for diverse IT solutions.
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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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Employy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Business Consulting

50% Call Center Services

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Infosys BPM Limited

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Services provided

10% AI Development

10% Accounting

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Procurement Support

10% Robotics Process Automation

Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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Atlanta, GA

Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339
More than 5k

17706901500

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Premier Placements LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Atlanta, GA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Premier Placements LLC is a midsize Atlanta, Georgia-based Back Office Outsourcing and Business Consulting company. The team offers Back Office Outsourcing and Business Consulting.
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AVOXI

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Call Center Services

AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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Chime Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Morrow, GA

Services provided

100% Customer Service Outsourcing

Chime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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Donnelly Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Customer Service Outsourcing

Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Branding

20% Call Center Services

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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IST Management Services, Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

40% Business Consulting

30% Document Digitization & Management

30% Litigation Support Services

IST Management Services, Inc is a midsize Business Consulting company located in Atlanta, Georgia. The team specializes in Business Consulting and Document Digitization & Management.
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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Argent Payments LLC

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

34% Funding & Investment

33% Back Office Outsourcing

33% Branding

Argent Payments LLC is a small Atlanta, Georgia-based Funding & Investment company. Their services include Funding & Investment and Branding.
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Integratec

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Integratec, a Back Office Outsourcing company, was founded in 2002. The small team provides Back Office Outsourcing.
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Ticket Alternative / Freshtix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Call Center Services

50% Event Marketing

Ticket Alternative / Freshtix, a small call center company and Event Marketing company, is based in Atlanta, Georgia. Their services include Call Center Services and Event Marketing.
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Interfile USA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Launched in 2018, Interfile USA is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Chartwell, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Customer Service Outsourcing

50% Market Research

Chartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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Marketing Mob

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Atlanta, GA

Services provided

20% Fractional CMO Services

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Pay Per Click

20% Sales Outsourcing

Marketing Mob is a Marketing Strategy company. Launched in 2010, the team provides Marketing Strategy and Pay Per Click.
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FRONTLINE Selling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Market Research +4 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Add Ads Marketing Group

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Atlanta, GA

Services provided

20% Mobile App Development

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Add Ads Marketing Group is a social media marketing company. Founded in 2022, the team offers Social Media Marketing and Search Engine Optimization.
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Outsource Access

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Sandy Springs, GA

Services provided

50% Back Office Outsourcing

40% Business Consulting

10% Financial Consulting

Outsource Access provides customer support services tailored to address customer problems and mitigate risks. Overall feedback highlights the company's consistency and reliability, with positive reviews emphasizing their high ratings, budget-friendly pricing, and significant value for cost. Customers report successful outcomes and seamless communication through various channels.

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SellerSmile

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

50% Public Relations

25% Back Office Outsourcing

25% Customer Service Outsourcing

SellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Alpharetta, GA

10297 Midway Avenue
Alpharetta, GA 30022
41 - 49

+1 4708617005

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GovCon Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

35% Procurement Support

25% Content Writing Services

20% Back Office Outsourcing +1 service

20% Corporate Training & Coaching

GovCon Solutions is an Atlanta, Georgia-based Procurement Support company. Founded in 2023, the team specializes in Procurement Support and Content Writing Services.
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Integreat Marketing

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Atlanta, GA

Services provided

20% Blockchain

20% Branding

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Integreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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Integral Choice, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% IT Strategy Consulting

Integral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.

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Reviews mention Exceeds expectations
Franchise Marketing Systems (FMS) has consistently exceeded client expectations, as evidenced by a review from Scrub Science's co-founder. They praised FMS for their comprehensive approach, which included developing a complete franchise package and ensuring smooth project management. The client noted that FMS felt like an extension of their team, facilitating effective communication and collaboration. Overall, the feedback highlights FMS's ability to deliver high-quality services, earning client trust and satisfaction throughout the engagement.

Business Services for Janitorial Company

5.0 Dec 8, 2021

We have a world-class Franchisor package and are very happy with the direction and documentation provided by FMS. The measurement of success to this point is that FMS exceeded our expectations for the service and product delivered. We are now ready to sell franchises!
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Industry Experience

Franchise Marketing Systems demonstrates a strong track record across various industries, including Restaurants, Hospitality, Healthcare, and Education. Clients praise their professionalism, thoroughness, and ability to create comprehensive franchise solutions, enhancing operational efficiency and support. The overall sentiment is highly positive, emphasizing their expertise in franchise development and their commitment to client success. Potential clients in these sectors can expect dedicated partnership and effective project management tailored to their unique needs.
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Restaurants Other Industry Hospitality & leisure Advertising & marketing Healthcare Education Business services Consumer Products Arts, entertainment & music Real estate Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (5)

What Clients Have Said
Franchise Marketing Systems is consistently recognized for providing excellent value for money, with clients noting their competitive pricing compared to other firms. One client highlighted that they delivered a comprehensive franchise package for between $25,000 and $50,000, which was deemed phenomenal given the quality of service. Another client appreciated that their fees were significantly lower than competitors, leading to skepticism that was quickly dispelled by the quality of work. Overall, sentiment reflects strong satisfaction with the cost-effectiveness and thoroughness of services provided.
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Review Rating from Atlanta Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta commend Franchise Marketing Systems for their expertise in franchising consulting, operational manuals, and marketing strategies. The team’s quick communication and affordable pricing have helped local businesses expand confidently, with ongoing support and personalized attention.
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Momentum Worldwide

Not yet reviewed

$10,000+

$100 - $149 / hr

1,000 - 9,999

Atlanta, GA

Services provided

20% Branding

20% Digital Strategy

20% Web Design +3 services

15% Market Research

15% Sales Outsourcing

10% Advertising

Momentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
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Atlanta, GA

944 Brady Avenue
Atlanta, GA 30318
31 - 40

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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Marietta, GA

1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 30067
2 - 5

770.565.1415

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Cornerstone Licensing Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roswell, GA

Services provided

100% Back Office Outsourcing

Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.

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Industry Experience

Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.
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Review Rating from Atlanta Clients

4.5/5.0

Quality

4.5

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Atlanta clients commend Capital Recovery Corporation for their expertise in collections, offering tailored solutions like legal referrals and account management. Their responsiveness and local presence enable effective communication and relationship-building, supporting recovery of substantial accounts with a high level of professionalism.
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Social Sophisticated, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stone Mountain, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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ESP Solutions LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Executive Search

20% Staffing

Established in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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263Hub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

20% AI Development

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% Mobile App Development

Midsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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Clear Harbor

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

100% Back Office Outsourcing

Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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Assistants Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Atlanta, GA

Services provided

50% Back Office Outsourcing

10% AR/VR Development

10% HR Consulting +3 services

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Assistants Company, a Back Office Outsourcing company, was launched in 2013. The agency provides Back Office Outsourcing and Social Media Marketing.
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