Top BPO Companies in Atlanta

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Accessible
Clients consistently commend Unity Communications for their accessibility and responsiveness. One reviewer highlighted their 'always available' support and 'wonderful' follow-up, while another noted that they handled 90% of user requests efficiently, demonstrating their commitment to client needs. Despite some initial concerns about time zone differences, clients reported seamless communication through various channels. Overall, feedback reflects a strong sentiment towards Unity's accessibility, with no significant areas for improvement mentioned.

Device Management for Telecommunications Firm

5.0 Sep 24, 2019

They were always available for help and the follow up has been wonderful.
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IT Services Support for Online Course Selection

5.0 Jul 12, 2019

They're very knowledgeable and they were always available to address the requests from our users. If we wanted to speak to their leadership, we needed to schedule the time two days in advance. But they were always willing to accommodate us, so it wasn't a big issue.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Atlanta, GA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Adaptable
Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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TeleNet Marketing Solutions

4.8 3 reviews

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Premier Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.

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Reviews mention Great project management
Clients consistently commend TeleNet Marketing Solutions for their exemplary project management. One executive noted their 'excellent' management, highlighting weekly calls and timely deliveries. They exceeded expectations by securing 38 meetings instead of the targeted 30 during a trade show. Similarly, another client praised their 'exceptional project management and organization,' indicating a strong alignment with client needs. Overall, the sentiment reflects a high level of satisfaction with TeleNet's ability to manage projects effectively and deliver results.

Lead Generation for Networking Solutions Company

5.0 Jul 10, 2024

They have exceptional project management and organization.
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Market Research & Sales Outsourcing for Manufacturing Company

4.5 Aug 21, 2025

TeleNet’s project management has been excellent. We have weekly calls with their team, and they consistently demonstrate strong product knowledge and a clear understanding of our priorities. They are highly responsive to our needs and always deliver on time.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.
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Houston, Texas (1) Fremont, California (1) Atlanta, Indiana (1)

This provider is fluent in 3 languages:

English

French

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Exceptional performance
Clients have consistently praised Solvo Global for their exceptional performance, highlighting their professionalism and well-conceived processes. One CEO noted the proactive nature of their staff and remarked on the seamless communication and effective workflow established. The sourcing of quality candidates and the development of comprehensive SOPs were particularly impressive, allowing for efficient administrative support and a significant reduction in operational burdens, all at competitive pricing.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.
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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.

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Reviews mention Attentive
Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.

Answering Services for Property Rental Company

4.0 May 17, 2017

No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

Reviewers from Georgia commend Moneypenny USA for delivering reliable, organized answering services that enhance client communication and sales opportunities. Their expertise spans call handling, lead qualification, and customized note-taking, making them a trusted partner for businesses seeking cost-effective, professional support.
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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Personable
Clients have consistently praised Global Payments for their personable service, highlighting their ability to understand specific needs and deliver tailored solutions. One client noted, 'GlobalPayments beats the competition with their personalized service,' while another expressed gratitude for their seamless communication and reliability, stating, 'I've never had to worry.' Overall, the sentiment reflects a strong appreciation for the company's attentive and supportive approach.

Payment Processing Services for Therapy Practice

4.0 Aug 18, 2017

GlobalPayments beats the competition with their personalized service. They understand your needs and deliver.
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Industry Experience

Global Payments has garnered positive feedback across various industries, including Financial Services, Education, Healthcare, Real Estate, Business Services, IT Services, and Telecommunications. Clients consistently highlight their expertise in payment processing and back office management, noting significant time and cost savings. The sentiment is overwhelmingly favorable, with their strengths lying in efficiency, quality service, and strong customer support. However, areas for improvement often include pricing competitiveness. This provider is well-suited for businesses in need of robust financial solutions and operational support.
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IT Services Financial services Education Real estate Business services Healthcare Retail Other Industry Manufacturing Information technology Arts, entertainment & music Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on Global Payments highlights a generally positive sentiment regarding cost and value for money. Many clients reported significant savings, with estimates ranging from $1,500 to $50,000 per month. However, several reviews indicated room for improvement in pricing competitiveness. For instance, one client mentioned a desire for more competitive rates while another noted that their costs were reasonable given the quality of service. Overall, while clients appreciate the savings and efficiency provided, many suggest that pricing could be more flexible.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)

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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.

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Reviews mention Proactive
Overall, the sentiment regarding Puzzle's proactive approach is highly positive. Clients appreciated their exceptional project management and responsiveness. For instance, one CIO noted the recruiter's proactive communication and adaptability to evolving needs, which facilitated efficient hiring processes. Similarly, the CEO of iMitig8 Risk LLC highlighted Puzzle's willingness to go above and beyond in offering guidance and support, reflecting their commitment to client success. While minor improvements were suggested, the proactive engagement was a significant factor in the clients' satisfaction.

Recruiting Services for Data Analytics Company

5.0 May 23, 2025

The recruiter demonstrated excellent project management throughout the engagement. They communicated clearly, provided regular updates, and consistently delivered qualified developer candidates on or ahead of schedule. They were responsive to our evolving needs, adapted quickly to feedback, and showed a strong understanding of our technical requirements and team dynamics. Their structured approach and proactive communication helped us move efficiently through each hiring phase.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.
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Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Atlanta-based clients praise Puzzle for their expertise in software development, QA, and recruitment, delivering complex projects on time. They excel in technical hiring, product scaling, and platform maintenance, with strong project management and responsive communication, making them a reliable partner for diverse IT solutions.
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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Master Locksmith is an Atlanta, Georgia-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Safe & Key Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chamblee, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Chamblee, Georgia, Safe & Key Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Employy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Business Consulting

50% Call Center Services

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Infosys BPM Limited

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Services provided

10% AI Development

10% Accounting

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Procurement Support

10% Robotics Process Automation

Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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Atlanta, GA

Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339
More than 5k

17706901500

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Premier Placements LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Atlanta, GA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Premier Placements LLC is a midsize Atlanta, Georgia-based Back Office Outsourcing and Business Consulting company. The team offers Back Office Outsourcing and Business Consulting.
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AVOXI

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Call Center Services

AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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Chime Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Morrow, GA

Services provided

100% Customer Service Outsourcing

Chime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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Donnelly Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Customer Service Outsourcing

Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Branding

20% Call Center Services

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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IST Management Services, Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

40% Business Consulting

30% Document Digitization & Management

30% Litigation Support Services

IST Management Services, Inc is a midsize Business Consulting company located in Atlanta, Georgia. The team specializes in Business Consulting and Document Digitization & Management.
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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Argent Payments LLC

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

34% Funding & Investment

33% Back Office Outsourcing

33% Branding

Argent Payments LLC is a small Atlanta, Georgia-based Funding & Investment company. Their services include Funding & Investment and Branding.
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Integratec

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Integratec, a Back Office Outsourcing company, was founded in 2002. The small team provides Back Office Outsourcing.
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Ticket Alternative / Freshtix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Call Center Services

50% Event Marketing

Ticket Alternative / Freshtix, a small call center company and Event Marketing company, is based in Atlanta, Georgia. Their services include Call Center Services and Event Marketing.
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Interfile USA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Launched in 2018, Interfile USA is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Chartwell, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Customer Service Outsourcing

50% Market Research

Chartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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Marketing Mob

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Atlanta, GA

Services provided

20% Fractional CMO Services

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Pay Per Click

20% Sales Outsourcing

Marketing Mob is a Marketing Strategy company. Launched in 2010, the team provides Marketing Strategy and Pay Per Click.
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FRONTLINE Selling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Market Research +4 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Add Ads Marketing Group

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Atlanta, GA

Services provided

20% Mobile App Development

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Add Ads Marketing Group is a social media marketing company. Founded in 2022, the team offers Social Media Marketing and Search Engine Optimization.
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Outsource Access

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Sandy Springs, GA

Services provided

50% Back Office Outsourcing

40% Business Consulting

10% Financial Consulting

Outsource Access provides customer support services tailored to address customer problems and mitigate risks. Overall feedback highlights the company's consistency and reliability, with positive reviews emphasizing their high ratings, budget-friendly pricing, and significant value for cost. Customers report successful outcomes and seamless communication through various channels.

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SellerSmile

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

50% Public Relations

25% Back Office Outsourcing

25% Customer Service Outsourcing

SellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Alpharetta, GA

10297 Midway Avenue
Alpharetta, GA 30022
41 - 49

+1 4708617005

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GovCon Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

35% Procurement Support

25% Content Writing Services

20% Back Office Outsourcing +1 service

20% Corporate Training & Coaching

GovCon Solutions is an Atlanta, Georgia-based Procurement Support company. Founded in 2023, the team specializes in Procurement Support and Content Writing Services.
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Integreat Marketing

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Atlanta, GA

Services provided

20% Blockchain

20% Branding

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Integreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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Integral Choice, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% IT Strategy Consulting

Integral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.

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Reviews mention High-quality work
Franchise Marketing Systems consistently receives high praise for their high-quality work and professionalism. Clients appreciate the thoroughness and expertise demonstrated throughout the franchising process, with one client noting, "They care about their clients more than a paycheck." Another remarked on their ability to document complex business processes effectively, leading to successful outcomes, including signed franchisees. Overall, clients express satisfaction with the value provided, often highlighting the company's organized approach and responsiveness.

Franchise Consulting for Pizza Restaurant Chain

4.5 Dec 30, 2019

Franchise Marketing Systems respected our business and asked questions that made us a little uncomfortable, which we expected. Their questions led to a well-documented operations manual. They were thorough and wanted to make sure that the documents we hand over to our franchisees are good.
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Franchise Marketing for a Lawn Care Company

5.0 Jul 20, 2018

But now that I’ve seen their excellent work, everyone else feels like a rip-off. The service and the results are phenomenal. They stay on top of the client to get everything done in the agreed timeline.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (5)

What Clients Have Said
Franchise Marketing Systems is consistently recognized for providing excellent value for money, with clients noting their competitive pricing compared to other firms. One client highlighted that they delivered a comprehensive franchise package for between $25,000 and $50,000, which was deemed phenomenal given the quality of service. Another client appreciated that their fees were significantly lower than competitors, leading to skepticism that was quickly dispelled by the quality of work. Overall, sentiment reflects strong satisfaction with the cost-effectiveness and thoroughness of services provided.
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United States (14) Canada (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Atlanta-based clients praise Franchise Marketing Systems for their cost-effective, comprehensive franchising services, including manuals, FDD creation, and marketing. They highlight the team's responsiveness, professionalism, and ability to deliver high-quality results, making complex processes smooth for growing businesses in Georgia.
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Momentum Worldwide

Not yet reviewed

$10,000+

$100 - $149 / hr

1,000 - 9,999

Atlanta, GA

Services provided

20% Branding

20% Digital Strategy

20% Web Design +3 services

15% Market Research

15% Sales Outsourcing

10% Advertising

Momentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
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Atlanta, GA

944 Brady Avenue
Atlanta, GA 30318
31 - 40

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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Marietta, GA

1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 30067
2 - 5

770.565.1415

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Cornerstone Licensing Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roswell, GA

Services provided

100% Back Office Outsourcing

Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.

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Industry Experience

Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta highlight Capital Recovery Corporation's efficient collections management, including email, phone outreach, and legal referrals. Their responsive, knowledgeable team ensures smooth recovery processes, emphasizing the importance of their local, in-person engagement for building trust and delivering results.
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Social Sophisticated, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stone Mountain, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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ESP Solutions LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Executive Search

20% Staffing

Established in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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263Hub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

20% AI Development

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% Mobile App Development

Midsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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Clear Harbor

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

100% Back Office Outsourcing

Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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Top BPO Companies in Atlanta

List of the Top Atlanta BPO Services

Reviews mention Accessible

Device Management for Telecommunications Firm

IT Services Support for Online Course Selection

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Great team

Customer Support for FinTech Organization

Industry Experience

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Reviewed 17 times in the past 6 months

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Reviews mention Adaptable

Call Center & Data Entry for Healthcare Revenue Cycle Co

Reviewed 3 times in the past 6 months

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What Clients Have Said

Reviews mention Great project management

Lead Generation for Networking Solutions Company

Market Research & Sales Outsourcing for Manufacturing Company

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Reviews mention Exceptional performance

BPO Services for Management Consulting Firm

Industry Experience

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Reviews mention Helpful

API Integration for Life Science Community

Reviewed 2 times in the past 6 months

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Industry Experience

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Average Project Cost Breakdown

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Industry Experience

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Reviews mention Attentive

Answering Services for Property Rental Company

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Reviews mention Personable

Payment Processing Services for Therapy Practice

Industry Experience

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Reviews mention Proactive

Recruiting Services for Data Analytics Company

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TDCX is responsive

Reviews mention High-quality work

Franchise Consulting for Pizza Restaurant Chain

Franchise Marketing for a Lawn Care Company

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List of the Top 2 Atlanta BPO Services