Top BPO Companies in Atlanta

Ratings Updated: October 4, 2026

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Atlanta, GA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Flexible
Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.

Staffing & Call Center Services for Event Company

5.0 Jan 16, 2026

The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Task Virtual

5.0 84 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Atlanta, GA

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
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Industry Experience

Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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TeleNet Marketing Solutions

4.8 3 reviews

Premier Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.

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Reviews mention Flexible
Clients consistently highlight TeleNet Marketing Solutions' flexibility as a key strength, noting their ability to adapt quickly to changing needs and manage projects effectively. One client emphasized their deep expertise and responsiveness, stating that TeleNet exceeded expectations by securing 38 meetings instead of the targeted 30. Overall, the sentiment around flexibility is overwhelmingly positive, with clients appreciating their commitment to understanding specific product requirements and delivering results that align with client goals.

Market Research & Sales Outsourcing for Manufacturing Company

4.5 Aug 21, 2025

What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects. Their team is always on top of every detail, adapting quickly to our needs while consistently delivering results.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.
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Houston, Texas (1) Fremont, California (1) Atlanta, Indiana (1)

This provider is fluent in 3 languages:

English

French

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Moneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

Georgia-based clients praise Moneypenny USA for their professional call answering, lead capture, and detailed follow-up, which significantly improved their opportunity recovery and customer engagement across diverse industries.
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Southwest Recovery Services

5.0 1 review

Verified

$5,000+

Undisclosed

10 - 49

Snellville, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.

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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Snellville, GA

2330 Scenic Hwy
Snellville, GA 30078

+1.470.563.8600

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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Efficient
Clients consistently highlight Global Payments' efficiency in service delivery. One review noted their capability to provide 'quick processing services,' contributing to significant monthly savings of $5,000. Another client emphasized the importance of their services in enhancing organizational efficiency, stating they 'cut both time and money, helping me save around 50%.' Overall, the sentiment regarding efficiency is highly positive, with clients appreciating the timely and competent support received.

Gaming Company Payment Processing

4.5 Aug 12, 2017

I think their strength is their efficiency.
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Processing Services for Retail Company

3.5 Aug 23, 2017

They are easy to do business with, are competent, and have never given us any issues. They are fast at processing. We started working with them in January 2009, and continue to use their services.
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Industry Experience

Global Payments has demonstrated strong expertise in the financial services, education, business services, and retail sectors, with a predominant focus on back office management and payment processing. Clients consistently praise their efficiency, cost-saving capabilities, and customer service. Overall sentiment remains positive across industries, noting significant reductions in workload and operational costs. Their ability to adapt solutions for various sectors, including telecommunications and real estate, further emphasizes their versatility and value to potential clients seeking reliable payment solutions.
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Financial services Education Other industries Retail Manufacturing Information technology Arts, entertainment & music Telecommunications Other Industry Healthcare Real estate Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Global Payments as providing good value for money, often citing significant cost savings. For instance, one client reported saving $8,000 monthly, while another mentioned a $50,000 monthly reduction in expenses. However, several reviews indicate room for improvement in pricing competitiveness, with clients suggesting that the company could enhance its offers and lower costs to better align with market expectations.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)

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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a versatile recruitment and software engineering company that excels in providing tailored solutions for IT and development projects. Their services focus on recruiting and onboarding engineering talent, as well as offering software development and QA services. With 100% positive feedback, clients consistently praise Puzzle for their professionalism, excellent project management, and responsiveness, citing their impressive work ethic and ability to meet or exceed expectations.

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Reviews mention Team players
Clients consistently praised Puzzle for their collaborative approach and commitment to teamwork. One client noted that the team 'would always put themselves out to help and offer assistance,' showcasing their dedication to client success. Additionally, the project management was highlighted for maintaining excellent communication and delivering on time. Overall, the sentiment indicates that Puzzle operates as effective team players, aligning their efforts with client needs and contributing positively to project outcomes.

Custom Software Dev for Risk Management Solutions Company

5.0 Aug 23, 2023

The PM delivered with excellent standards, tracking each task until completed. They used JIRA to aid the process and held meetings daily with the team and weekly with our company. Once Puzzel learnt more about our product, they made some valuable contributions and key decisions in favor of the deliverable outcome. The company would always put themselves out to help and offer assistance, being a start-up, we needed as much advice and guidance as possible and Puzzel delivered this without additional cost.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Puzzle for their competitive pricing and exceptional value for money. For instance, one CEO noted that Puzzle's pricing fit their budget while providing quality service, stating they received 'good value for cost.' Another client highlighted Puzzle's commitment to understanding their needs, which contributed to successful outcomes without incurring additional costs. Overall, the sentiment reflects satisfaction with Puzzle's affordability and the quality of service delivered.
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Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta highlight Puzzle's proficiency in software engineering, talent sourcing, and project oversight. They value their strategic approach, responsiveness, and support throughout various stages, from recruitment to product development, consistently delivering high-quality results and exceeding expectations.
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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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CloudNSite

5.0 1 review

$1,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

20% AI Agents

20% AI Consulting

20% AI Development +3 services

20% Generative AI

10% Document Digitization & Management

10% Low/No Code Development

CloudNSite is a technology services company specializing in custom AI-powered solutions for client management and lead generation. Reviews highlight their exemplary project management and client communication, leading to a 38% increase in sales for clients. With 100% positive feedback, reviewers commend their solution-oriented approach and timely delivery.

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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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RCC BPO

4.5 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Norcross, GA

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

RCC BPO is a call center and customer support company that excels in providing bilingual support and AI-based quality assurance. Their services have led to a 20% improvement in Net Promoter Score and a 25% increase in agent productivity. The reviews highlight RCC BPO’s strong project management, timely delivery, and commitment to transparency. The collaboration has been positively received, with no areas for improvement identified.

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Industry Experience

RCC BPO has demonstrated expertise primarily in the Advertising & Marketing and BFSI sectors. Clients commend their bilingual capabilities, AI-based quality assurance, and structured project management, leading to improved customer satisfaction and productivity. Notably, RCC BPO enhanced NPS scores by 20% and reduced onboarding times by 15%. The overall sentiment indicates strong performance, transparency, and a commitment to client success, making them a suitable provider for businesses in these industries.
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Advertising & marketing

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients commend RCC BPO for providing excellent value for money, particularly highlighting their competitive pricing and effective bilingual support, which addresses specific needs in the BFSI sector. One client noted that RCC BPO's costs fit their budget while delivering significant improvements, such as a 20% increase in NPS and a 15% reduction in onboarding time. Overall, the sentiment reflects satisfaction with the company's transparency, commitment, and structured approach to project management.
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Norcross, GA

3150 Holcomb Bridge Road
Norcross, GA 30071
1001 - 2000

8552009170

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.

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Reviews mention Knowledgeable
The reviews for Solvo Global highlight their exceptional knowledge and expertise in outsourcing staffing solutions. Clients commend the company for its well-educated, articulate, and bilingual staff, which significantly enhances service quality. One CEO noted their impressive understanding of the client's business needs, stating, 'They take the time to learn your business and needs and cater their staff to meet those needs.' Overall, the sentiment reflects strong satisfaction with Solvo Global's professionalism and industry knowledge.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, was founded in 1998. The company focuses on Business Consulting and Back Office Outsourcing.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Liberty Locksmith Store is an Atlanta, Georgia-based Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Locksmith Master Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Brokerage Services

Locksmith Master Shop is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing, and the firm is located in Atlanta, Georgia.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Master Locksmith is an Atlanta, Georgia-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Safe & Key Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chamblee, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Chamblee, Georgia, Safe & Key Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Atlanta, Georgia, Golden Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Gold Locksmith Store is located in Atlanta, Georgia. The team specializes in Business Consulting and Back Office Outsourcing.
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Employy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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RCMCodingExperts

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Atlanta, GA

Services provided

30% Business Consulting

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Call Center Services

RCMCodingExperts is a Customer Service Outsourcing company. They were launched in 2026, and their services include Customer Service Outsourcing and Business Consulting.
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Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Business Consulting

50% Call Center Services

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Lead Engine Sales and Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Atlanta, GA

Services provided

80% Call Center Services

20% Search Engine Optimization

Lead Engine Sales and Marketing is an Atlanta, Georgia-based call center. The team offers Call Center Services and Search Engine Optimization.
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Locksmith & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hapeville, GA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

In Hapeville, Georgia, Locksmith & Key Shop is a Business Consulting company. They provide Business Consulting and Back Office Outsourcing and were established in 1998.
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Capitol Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Smyrna, GA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Capitol Locksmith Service, a small Business Consulting company, is in Smyrna, Georgia. The team specializes in Business Consulting and Back Office Outsourcing.
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Infosys BPM Limited

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Services provided

10% AI Development

10% Accounting

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Procurement Support

10% Robotics Process Automation

Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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Atlanta, GA

Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339
More than 5k

17706901500

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Premier Placements LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Atlanta, GA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Premier Placements LLC is a midsize Atlanta, Georgia-based Back Office Outsourcing and Business Consulting company. The team offers Back Office Outsourcing and Business Consulting.
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AVOXI

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Call Center Services

AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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Chime Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Morrow, GA

Services provided

100% Customer Service Outsourcing

Chime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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Donnelly Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Customer Service Outsourcing

Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Branding

20% Call Center Services

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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Sequential Tech

Not yet reviewed

$50,000+

$200 - $300 / hr

1,000 - 9,999

Norcross, GA

Services provided

35% Business Consulting

25% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% Call Center Services

10% Sales Outsourcing

Sequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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IST Management Services, Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

40% Business Consulting

30% Document Digitization & Management

30% Litigation Support Services

IST Management Services, Inc is a midsize Business Consulting company located in Atlanta, Georgia. The team specializes in Business Consulting and Document Digitization & Management.
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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Argent Payments LLC

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

34% Funding & Investment

33% Back Office Outsourcing

33% Branding

Argent Payments LLC is a small Atlanta, Georgia-based Funding & Investment company. Their services include Funding & Investment and Branding.
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DentalBase

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% AI Agents

20% AI Development

20% Advertising +3 services

20% Customer Service Outsourcing

10% Marketing Strategy

10% Social Media Marketing

DentalBase is an Advertising company. Headquartered in Atlanta, Georgia, the team specializes in Advertising and AI Agents.
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Integratec

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Integratec, a Back Office Outsourcing company, was founded in 2002. The small team provides Back Office Outsourcing.
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Ticket Alternative / Freshtix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Call Center Services

50% Event Marketing

Ticket Alternative / Freshtix, a small call center company and Event Marketing company, is based in Atlanta, Georgia. Their services include Call Center Services and Event Marketing.
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Chartwell, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Customer Service Outsourcing

50% Market Research

Chartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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Marketing Mob

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Atlanta, GA

Services provided

20% Fractional CMO Services

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Pay Per Click

20% Sales Outsourcing

Marketing Mob is a Marketing Strategy company. Launched in 2010, the team provides Marketing Strategy and Pay Per Click.
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FRONTLINE Selling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Market Research +4 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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Add Ads Marketing Group

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Atlanta, GA

Services provided

20% Mobile App Development

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Add Ads Marketing Group is a social media marketing company. Founded in 2022, the team offers Social Media Marketing and Search Engine Optimization.
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Outsource Access

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Sandy Springs, GA

Services provided

50% Back Office Outsourcing

40% Business Consulting

10% Financial Consulting

Outsource Access provides customer support services tailored to address customer problems and mitigate risks. Overall feedback highlights the company's consistency and reliability, with positive reviews emphasizing their high ratings, budget-friendly pricing, and significant value for cost. Customers report successful outcomes and seamless communication through various channels.

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SellerSmile

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

50% Public Relations

25% Back Office Outsourcing

25% Customer Service Outsourcing

SellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Alpharetta, GA

10297 Midway Avenue
Alpharetta, GA 30022
41 - 49

+1 4708617005

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GovCon Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

35% Procurement Support

25% Content Writing Services

20% Back Office Outsourcing +1 service

20% Corporate Training & Coaching

GovCon Solutions is an Atlanta, Georgia-based Procurement Support company. Founded in 2023, the team specializes in Procurement Support and Content Writing Services.
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