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Top BPO Companies in Alpharetta

Ratings Updated: July 15, 2026

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Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Alpharetta, United States

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a professional customer support and call handling company offering tailored solutions across various industries. They consistently receive positive feedback, with 100% of reviewers praising their professionalism and ability to enhance client communication. Approximately 90% of clients noted improved response times and increased customer satisfaction. Clients value their seamless project management and commitment to understanding brand voices.

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Reviews mention Easy to work with
The sentiment regarding the ease of collaboration with Top Customer Service is overwhelmingly positive. Clients consistently highlight their strong project management and responsiveness, stating that communication was clear and that the team was easy to work with. For instance, one client noted the service felt 'easy and stress-free,' while another emphasized that the team 'adjusted well when our workflow or priorities changed.' Overall, clients express high satisfaction with the professionalism and reliability of the service.

Customer Service Outsourcing for Ghostwriting Company

5.0 Jun 24, 2025

Our project manager has been our point of contact since our onboarding, and he's easy to work with, and the reason we started working with Top Customer Service. We use monday.com for project management because it accommodates our industry, and RingCentral for calls.
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Customer Service Outsourcing for Digital Agency

5.0 Jul 9, 2025

Since the onboarding process, our project manager has been reporting directly to us, and he is easy to work with, and that is why we began collaborating with Top Customer Service. We employ monday.com to manage our projects since it fits our business and RingCentral to make a call.
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Call Center & Customer Support for Registration Services Co

5.0 Jul 18, 2025

Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Service Outsourcing for Automotive Detailing Co

5.0 Dec 18, 2025

They were easy to work with and adjusted well when our workflow or priorities changed. It took a short period to fully align on our preferred tone of communication, but after that, the process became smooth.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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16 of 16 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alpharetta, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great project management
Hugo Inc. has received commendations for their exceptional project management across multiple reviews. One client highlighted their ability to transition from contract signing to pilot launch in just one week, showcasing remarkable efficiency and timely delivery. Another noted their strong communication and transparent reporting, which facilitated informed decision-making. Overall, clients praised Hugo’s proactive approach, adaptability, and commitment to exceeding expectations, confirming their project management capabilities as a significant asset in delivering successful outcomes.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Alpharetta, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Task Virtual

5.0 65 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Atlanta, GA

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation.
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Industry Experience

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
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Atlanta, GA

3379 Peachtree Road Northeast
Atlanta, GA 30326
2 - 5

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TeleNet Marketing Solutions

4.8 3 reviews
Premier Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with TeleNet Marketing Solutions, highlighting their well-organized project management. One client noted their impressive onboarding process, stating the team is 'extremely organized, professional, and easy to work with.' They appreciated the team's ability to meet deadlines and stay within budget while generating significant leads with minimal client intervention. Overall, the sentiment reflects confidence in the company's structured approach and efficiency in managing projects.

Sales Development for Financial Services Software Co

5.0 Jan 9, 2026

TeleNet Marketing Solutions has met our deadlines and stayed on budget. We primarily use video conferencing through Microsoft Teams to communicate, in addition to emails and shared data repositories. We’re extremely pleased with the onboarding process. TeleNet Marketing Solutions is extremely organized, professional, and easy to work with. It’s apparent that they’re very experienced in what they do, and they’ve made the process extremely easy for us.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for TeleNet Marketing Solutions highlights their exceptional organization and productivity in managing outreach initiatives. One client reported successful engagement with over 1,000 individuals and the identification of 250 stakeholders, generating numerous sales opportunities. The onboarding process was praised for its professionalism, allowing clients to focus on other priorities with minimal oversight. Overall, clients express high satisfaction, noting TeleNet's effectiveness in enhancing their sales pipeline without internal resource strain.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technology

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More responsive than most other service providers

TeleNet Marketing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

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This provider is fluent in 2 languages:

English

Spanish

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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

Local clients praise Moneypenny USA for their professional, organized call answering and lead capture, which significantly boosts opportunities and revenue. They value customization, responsiveness, and cost-effectiveness across diverse inbound call needs.
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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Snellville, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Snellville, GA

2330 Scenic Hwy
Snellville, GA 30078

+1.470.563.8600

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.

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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Sports Other Industry Business services Legal Information technology

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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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RCC BPO

4.5 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Norcross, GA

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

RCC BPO is a customer support and call center service provider specializing in bilingual capabilities and AI-based quality assurance. Reviewers consistently praise the company for improving client metrics, such as a 20% increase in NPS and a 15% reduction in onboarding cycle time. RCC BPO is recognized for its transparency and structured project management approach, with no noted areas for improvement.

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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, RCC BPO has received positive feedback, particularly for their bilingual capabilities and AI-driven quality assurance. A client highlighted a 20% improvement in NPS and a 15% reduction in onboarding time, attributing these successes to RCC BPO's structured project management and transparency. The client expressed satisfaction with the team's commitment and culture fit, noting no areas for improvement. Overall, the sentiment is highly favorable, indicating RCC BPO's strong value and effectiveness.
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Industry Experience

RCC BPO demonstrates notable expertise in the Advertising & Marketing and BFSI sectors, providing bilingual call center and customer support services. Clients report a positive impact, including a 20% increase in NPS and a 15% reduction in onboarding time. Their strengths lie in structured project management and transparency, making them an excellent fit for companies seeking reliable customer support solutions in these industries.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with RCC BPO's cost-effectiveness, noting that their pricing aligns well with budget expectations while delivering significant value. One client highlighted that RCC BPO was chosen for their competitive pricing and culture fit, ultimately investing around $1.5 million. The positive feedback emphasizes improved client metrics, such as a 20% increase in NPS and enhanced productivity, reinforcing the overall sentiment of good value for the services provided.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a franchise development firm that offers comprehensive services, including operations manuals, legal documentation, and marketing strategies to companies seeking to franchise their business. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, expertise, and client-focused approach. Clients commend their ability to deliver tailored franchise solutions and maintain effective project management throughout the process.

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Reviews mention Trustworthy
Franchise Marketing Systems (FMS) has garnered high praise for its trustworthy approach, with clients noting the company's commitment to understanding their needs and delivering comprehensive solutions. One client emphasized that FMS earned their trust early in the project, which facilitated a smooth collaboration. Furthermore, the consistent communication and professionalism of the FMS team contributed to a successful partnership, making clients feel as though FMS was an extension of their own organization.

Business Services for Janitorial Company

5.0 Dec 8, 2021

The chemistry we ended up developing with the team and senior leadership. They really tried to understand what we wanted to accomplish and provided straightforward guidance. They earned our trust early in the game and that trust provided a glide path that made a very complex project manageable.
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Industry Experience

Franchise Marketing Systems has established a strong reputation across various industries, including food services, hospitality, education, healthcare, and business services. Clients consistently praise their professionalism, thoroughness, and ability to deliver comprehensive franchise packages. Particularly in food and hospitality, they demonstrate an ability to elevate brands to franchise readiness effectively. The overall sentiment is highly positive, indicating that potential clients in these sectors may find FMS to be a valuable partner for franchise development.
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Business services Other Industry Hospitality & leisure Healthcare Education Consumer Products Arts, entertainment & music Real estate Energy & natural resources Restaurants Advertising & marketing

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United States (14) Canada (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta highlight the company's strong project management and personalized approach, including onsite research and ongoing support. Clients value their affordability and the tangible impact on franchise development and operational clarity.
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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company specializing in recovering outstanding accounts. They are praised for their responsiveness and effective communication, with 100% of reviewers noting their excellent project management skills. Additionally, Capital Recovery Corporation's local presence facilitates strong client relationships, while their advanced client portal enhances accessibility and transparency.

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Industry Experience

Capital Recovery Corporation has demonstrated expertise in the financial services industry, particularly in collections management. Clients appreciate their responsiveness and local presence, which facilitates strong relationships. The company is noted for effective communication and project management, leading to positive outcomes in account recovery. Overall, the sentiment is highly favorable, indicating that they are a reliable partner for organizations seeking assistance in collections and financial recovery.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express satisfaction with the cost-effectiveness of Capital Recovery Corporation, noting a contingent fee structure that aligns with successful collections. One client highlighted an annual investment of $750,000 to $1 million, with a collections rate of 12%. The overall sentiment indicates that the company's responsiveness and expertise provide significant value for money, making them a reliable partner in collections management.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta highlight Capital Recovery Corporation's expertise in collections management, emphasizing their quick responses, professionalism, and ability to recover significant amounts. Clients appreciate their local presence, which facilitates trust and effective collaboration.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Sequential Tech

Not yet reviewed

$50,000+

$200 - $300 / hr

1,000 - 9,999

Norcross, GA

Services provided

35% Business Consulting

25% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% Call Center Services

10% Sales Outsourcing

Sequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Alpharetta, GA

10297 Midway Avenue
Alpharetta, GA 30022
41 - 49

+1 4708617005

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Personable
Client feedback highlights Global Payments' personable approach, emphasizing their understanding of client needs and excellent communication. One client noted, "GlobalPayments beats the competition with their personalized service," and expressed gratitude for the efficiency and reliability they provide. The sentiment surrounding their client interactions is overwhelmingly positive, with clients appreciating the support that enables them to focus on their core business functions.

Payment Processing Services for Therapy Practice

4.0 Aug 18, 2017

GlobalPayments beats the competition with their personalized service. They understand your needs and deliver.
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Industry Experience

Global Payments has demonstrated strong expertise in the financial services, education, business services, and retail sectors, with a predominant focus on back office management and payment processing. Clients consistently praise their efficiency, cost-saving capabilities, and customer service. Overall sentiment remains positive across industries, noting significant reductions in workload and operational costs. Their ability to adapt solutions for various sectors, including telecommunications and real estate, further emphasizes their versatility and value to potential clients seeking reliable payment solutions.
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Financial services Education Other industries Retail Manufacturing Information technology Arts, entertainment & music Telecommunications Other Industry Healthcare Real estate Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Global Payments as providing good value for money, often citing significant cost savings. For instance, one client reported saving $8,000 monthly, while another mentioned a $50,000 monthly reduction in expenses. However, several reviews indicate room for improvement in pricing competitiveness, with clients suggesting that the company could enhance its offers and lower costs to better align with market expectations.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)

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Hermes Consultant

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Duluth, GA

Services provided

35% Business Consulting

35% Customer Service Outsourcing

30% Sales Outsourcing

Business Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Clear Harbor

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

100% Back Office Outsourcing

Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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3Alpha LLC

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Duluth, GA

Services provided

40% Document Digitization & Management

30% Back Office Outsourcing

25% Engineering +1 service

5% Accounting

Established in 2017, 3Alpha LLC is a small Document Digitization & Management company. Their team offers Document Digitization & Management and Back Office Outsourcing.
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Duluth, GA

3235 Satellite Blvd, Bldg 400, Suite 300
Duluth, GA 30096
2 - 5

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Cornerstone Licensing Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roswell, GA

Services provided

100% Back Office Outsourcing

Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Norcross, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services is a Business Consulting company. The small Norcross, Georgia-based team offers Business Consulting and Back Office Outsourcing. The agency was established in 1999.
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TeleSales, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

TeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roswell, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1997, Baldwin Locksmith Store is a Business Consulting company. Headquartered in Roswell, Georgia, the team provides Business Consulting and Back Office Outsourcing.
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Safe & Key Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chamblee, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Chamblee, Georgia, Safe & Key Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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RCMCodingExperts

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Atlanta, GA

Services provided

30% Business Consulting

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Call Center Services

RCMCodingExperts is a Customer Service Outsourcing company. They were launched in 2026, and their services include Customer Service Outsourcing and Business Consulting.
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Revenuectrl LLC

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Atlanta, GA

Services provided

100% Back Office Outsourcing

Revenuectrl LLC is a Back Office Outsourcing company. They are located in Atlanta, Georgia and have midsize team. They focus on Back Office Outsourcing.
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Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Duluth, GA

Services provided

50% Direct Marketing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Provalus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roswell, GA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% IT Strategy Consulting

Provalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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Contact Automation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roswell, GA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Transcription

Founded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

35% IT Managed Services

25% Customer Service Outsourcing

20% Out of Home Design +1 service

20% Video Production

CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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Jacada

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

50% AI Development

50% Call Center Services

Jacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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Cost Management Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% HR Consulting +1 service

25% Staffing

Cost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Frenik Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

25% Marketing Strategy

15% Customer Service Outsourcing

15% Graphic Design +3 services

15% Video Production

15% Web Design

15% Web Development

Frenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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Vuesol Technologies Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% HR Outsourcing +1 service

25% IT Staff Augmentation

Vuesol Technologies Inc is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and are based in Alpharetta, Georgia.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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TitleTechs LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Atlanta, GA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Business Valuation Services

20% Commercial Brokerage Services

TitleTechs LLC is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing, and the agency is located in Atlanta, Georgia and Bengaluru, India.
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Outsource Access

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Sandy Springs, GA

Services provided

50% Back Office Outsourcing

40% Business Consulting

10% Financial Consulting

Outsource Access provides customer support services tailored to address customer problems and mitigate risks. Overall feedback highlights the company's consistency and reliability, with positive reviews emphasizing their high ratings, budget-friendly pricing, and significant value for cost. Customers report successful outcomes and seamless communication through various channels.

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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a versatile recruitment and software engineering company that excels in providing tailored solutions for IT and development projects. Their services focus on recruiting and onboarding engineering talent, as well as offering software development and QA services. With 100% positive feedback, clients consistently praise Puzzle for their professionalism, excellent project management, and responsiveness, citing their impressive work ethic and ability to meet or exceed expectations.

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Industry Experience

Puzzle has demonstrated expertise primarily in the Information Technology and Business Services sectors, where they excel in recruitment, software development, and project management. Clients note their responsiveness, cultural fit, and ability to identify quality candidates, significantly enhancing hiring processes and project outcomes. In other industries, such as Risk Management and e-commerce, they have effectively supported teams in scaling operations and improving product development. Overall, Puzzle is well-regarded for their commitment to client success and strategic insights across various domains.
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IT Services Information technology Business services Other Industry Software

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View projects from:

Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Clients in Atlanta praise Puzzle for their expertise in software development, recruitment, and project management across diverse tech projects. They highlight timely delivery, strong communication, and a deep understanding of client needs, resulting in successful hires, product launches, and complex software solutions.
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Integreat Marketing

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Atlanta, GA

Services provided

20% Blockchain

20% Branding

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Integreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
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IQ4hire

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

15% IT Managed Services +5 services

10% Business Continuity Management

10% Call Center Services

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

5% ERP Consulting and SI

IQ4hire is a Cybersecurity company headquartered in Atlanta, Georgia. Established in 2000, the team provides Cybersecurity and cloud consulting & SI.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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CloudNSite

5.0 1 review

$1,000+

Undisclosed

2 - 9

Atlanta, GA

Services provided

20% AI Agents

20% AI Consulting

20% AI Development +3 services

20% Generative AI

10% Document Digitization & Management

10% Low/No Code Development

CloudNSite is a technology services company specializing in custom AI-powered solutions for client management and lead generation. Reviews highlight their exemplary project management and client communication, leading to a 38% increase in sales for clients. With 100% positive feedback, reviewers commend their solution-oriented approach and timely delivery.

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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Marietta, GA

1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 30067
2 - 5

770.565.1415

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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Business Consulting

50% Call Center Services

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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Infosys BPM Limited

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Services provided

10% AI Development

10% Accounting

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Procurement Support

10% Robotics Process Automation

Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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Atlanta, GA

Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339
More than 5k

17706901500

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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Top BPO Companies in Alpharetta

List of the Top Alpharetta BPO Services

Reviews mention Easy to work with

Customer Service Outsourcing for Ghostwriting Company

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Call Center & Customer Support for Registration Services Co

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Reviews mention Great project management

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Reviews mention Open to feedback

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Reviewed 3 times in the past 6 months

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Reviews mention Well-organized projects

Sales Development for Financial Services Software Co

Reviewed 1 time in the past 6 months

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TeleNet Marketing Solutions is very responsive

Reviewed 1 time in the past 6 months

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Reviewed 1 time in the past 6 months

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Solvo Global is very responsive

Reviewed 1 time in the past 6 months

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Reviews mention Trustworthy

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Reviews mention Personable

Payment Processing Services for Therapy Practice

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