Top BPO Companies in Alpharetta
129 Companies
List of the Top Alpharetta BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective support in revenue cycle management. One client noted the team's organizational skills and prompt communication, stating, "They’re very communicative and helpful... always on time and follow up when needed." Another mentioned a remarkable 99.59% attendance rate achieved through proactive management. Overall, feedback reflects a strong partnership characterized by professionalism and dedication, making Unity Communications a reliable choice for ongoing projects.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 183 projectsRemote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.
Reviews mention Reliable
Clients consistently highlight Remote CoWorker's reliability, noting their dependable project management and timely delivery of tasks. One client emphasized the team's proactive approach and ability to adapt to shifting priorities, stating, 'They delivered items on time and handled ad hoc requests without friction.' Another client remarked on their 'dedication and professionalism,' further underscoring the overall positive sentiment regarding the company's reliability in meeting expectations and maintaining organized workflows.-
Call Center & Customer Service for Pest Control Company
5.0 Sep 2, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.
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17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Alpharetta, United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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TeleNet Marketing Solutions
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Undisclosed$50 - $99 / hr50 - 249Bogart, GAServices provided
45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.
Reviews mention Timely
The sentiment regarding Timeliness for TeleNet Marketing Solutions is overwhelmingly positive. Clients highlight their consistent ability to meet deadlines and deliver results on time. For instance, one client noted that TeleNet exceeded expectations by securing 38 meetings instead of the targeted 30 during a trade show. Another client praised their organizational skills, stating they met all deadlines while maintaining budget compliance. Overall, the feedback reflects a strong commitment to timely project management and responsiveness to client needs.-
Market Research & Sales Outsourcing for Manufacturing Company
4.5 Aug 21, 2025TeleNet’s project management has been excellent. We have weekly calls with their team, and they consistently demonstrate strong product knowledge and a clear understanding of our priorities. They are highly responsive to our needs and always deliver on time.
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Sales Development for Financial Services Software Co
5.0 Jan 9, 2026TeleNet Marketing Solutions has met our deadlines and stayed on budget. We primarily use video conferencing through Microsoft Teams to communicate, in addition to emails and shared data repositories. We have a constant influx of new leads, and we have to do very little to nothing to manage the project. It’s appropriate for our company because we can put our resources toward other initiatives and not worry about the demand generation for these special projects.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for TeleNet Marketing Solutions highlight exceptional performance in enhancing sales pipelines for clients. One client noted the team's ability to identify over 250 stakeholders and generate 18 new opportunities, emphasizing their productivity and organizational skills. The onboarding process was described as impressive, with clients appreciating the minimal management required on their part. Overall sentiment is highly positive, with clients expressing satisfaction and recommending clear communication for optimal results.Was this helpful?
Industry Experience
TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Alpharetta, United StatesServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Serves Alpharetta, United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
$100,000+Undisclosed10,000+Serves Alpharetta, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
Reviews mention Attentive
Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.-
Answering Services for Property Rental Company
4.0 May 17, 2017No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Review Rating from Clients
4.0/5.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
Georgia-based clients praise Moneypenny USA for their professional inbound call answering, lead capture, and customer dispersal services. They highlight the company's responsiveness, affordability, and ability to improve revenue through effective call management, with projects ranging from small-scale inquiries to complex lead generation solutions.Read Local ReviewsWas this helpful?
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Southwest Recovery Services highlights a strong overall sentiment, with a noted 50% success rate in collections, translating to recoveries of $3,000–$10,000 from overdue accounts. Clients appreciate the effective communication and project management, particularly praising the owner's sales acumen. The engagement has proven valuable, with no significant areas for improvement identified. Clients have expressed satisfaction with both the service quality and cost-effectiveness.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Services provided
65% Call Center Services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 1 projectsRCC BPO is a call center and customer support company specializing in bilingual capabilities and AI-based quality assurance. Reviews indicate exceptional performance, with clients experiencing a 20% increase in NPS and a 15% reduction in onboarding time. Impressively, 100% of reviewers highlight their transparency and focus on process knowledge, with no notable areas for improvement.
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on RCC BPO highlights their effective call center and customer support services, particularly for BFSI clients. A CEO noted a 20% improvement in NPS and a 15% reduction in onboarding time, praising their structured project management and agent productivity increase of 25%. Clients appreciate the company's transparency and commitment, indicating a strong cultural fit and value for cost. Overall sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with RCC BPO's cost-effectiveness, noting that their pricing aligns well with budget expectations while delivering significant value. One client highlighted that RCC BPO was chosen for their competitive pricing and culture fit, ultimately investing around $1.5 million. The positive feedback emphasizes improved client metrics, such as a 20% increase in NPS and enhanced productivity, reinforcing the overall sentiment of good value for the services provided.Was this helpful?
See All Locations (2)Norcross, GA
3150 Holcomb Bridge Road
Norcross, GA 300711001 - 2000
8552009170
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
Services provided
40% Business Consulting30% Direct Marketing10% Advertising +2 services10% Branding10% Sales OutsourcingSee all 17 projectsFranchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.
Reviews mention Results-oriented
Franchise Marketing Systems has received positive feedback for its results-oriented approach, particularly highlighted by a client who successfully launched four franchises after engaging their services. The client emphasized the effectiveness of the workflow, noting the professionalism and friendly demeanor of the team. The support provided was deemed invaluable, with the client expressing gratitude for the comprehensive and timely assistance that enabled their business's growth. Overall, the sentiment is highly favorable regarding the results achieved.-
Franchise Marketing for Goat Rental Service
5.0 Jan 2, 2020Since the launching of the franchise I have opened 4 franchises. I have several more in the pipeline.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Franchise Marketing Systems is consistently recognized for providing excellent value for money, with clients noting their competitive pricing compared to other firms. One client highlighted that they delivered a comprehensive franchise package for between $25,000 and $50,000, which was deemed phenomenal given the quality of service. Another client appreciated that their fees were significantly lower than competitors, leading to skepticism that was quickly dispelled by the quality of work. Overall, sentiment reflects strong satisfaction with the cost-effectiveness and thoroughness of services provided.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Georgia clients from Atlanta appreciate Franchise Marketing Systems for their thorough franchising guidance, including market research, manuals, and promotional materials. The team’s responsiveness and value-driven approach have facilitated successful business growth and franchise readiness.Read Local ReviewsWas this helpful?
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$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Services provided
35% Business Consulting25% Customer Service Outsourcing15% Back Office Outsourcing +2 services15% Call Center Services10% Sales OutsourcingSequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
20% Accounting20% Call Center Services20% Commercial Financing +2 services20% Financial Advising & Planning20% Insurance Services & BrokersSee all 1 projectsCapital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.
Industry Experience
Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Atlanta highlight Capital Recovery Corporation's efficient collections management, including email, phone outreach, and legal referrals. Their responsive, knowledgeable team ensures smooth recovery processes, emphasizing the importance of their local, in-person engagement for building trust and delivering results.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr250 - 999Alpharetta, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Alpharetta, GA
5905 Atlanta Highway Suite 101
Alpharetta, GA 3000410 - 15
+1 407-564-1327
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$10,000+< $25 / hr50 - 249Marietta, GA
Services provided
75% Back Office Outsourcing15% Call Center Services10% Customer Service OutsourcingSee all 2 projectsWith 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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UndisclosedUndisclosed250 - 999Alpharetta, GA
Services provided
50% Back Office Outsourcing50% Compliance ConsultingVd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
Read moreSee All Locations (2)Alpharetta, GA
10297 Midway Avenue
Alpharetta, GA 3002241 - 49
+1 4708617005
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UndisclosedUndisclosed250 - 999Alpharetta, GA
Services provided
20% Document Digitization & Management16% AI Development16% Back Office Outsourcing +3 services16% Digital Strategy16% IT Managed Services16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
70% Back Office Outsourcing20% HR Outsourcing10% AccountingSee all 19 projectsGlobal Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.
Reviews mention Efficient
Clients consistently highlight Global Payments' efficiency in their operations. One client noted that the service allowed them to focus on their core business while Global Payments handled billing seamlessly, saving them 20% in overhead costs. Another client emphasized the efficiency in organizing payments and responding to customer inquiries, resulting in a 50% reduction in time and expenses. Overall, the sentiment surrounding efficiency is overwhelmingly positive, with clients appreciating the reliable and timely service provided.-
Payment Processing Services for Therapy Practice
4.0 Aug 18, 2017We've been overjoyed to find that we were able to focus on our business while the trusty little engine ran efficiently in the background. And we no longer need to devote as much full-time equivalent to this function. Plus we get paid on time.
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Gaming Company Payment Processing
4.5 Aug 12, 2017I think their strength is their efficiency.
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Industry Experience
Global Payments has garnered positive feedback across various industries, including Financial Services, Education, Healthcare, Real Estate, Business Services, IT Services, and Telecommunications. Clients consistently highlight their expertise in payment processing and back office management, noting significant time and cost savings. The sentiment is overwhelmingly favorable, with their strengths lying in efficiency, quality service, and strong customer support. However, areas for improvement often include pricing competitiveness. This provider is well-suited for businesses in need of robust financial solutions and operational support.
Read All ReviewsSelect Industry to see insights
IT Services Financial services Education Real estate Business services Healthcare Retail Other Industry Manufacturing Information technology Arts, entertainment & music TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Global Payments highlights a generally positive sentiment regarding cost and value for money. Many clients reported significant savings, with estimates ranging from $1,500 to $50,000 per month. However, several reviews indicated room for improvement in pricing competitiveness. For instance, one client mentioned a desire for more competitive rates while another noted that their costs were reasonable given the quality of service. Overall, while clients appreciate the savings and efficiency provided, many suggest that pricing could be more flexible.Was this helpful?
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Duluth, GA
Services provided
35% Business Consulting35% Customer Service Outsourcing30% Sales OutsourcingBusiness Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
40% Back Office Outsourcing37% Staffing13% Recruiting +1 service10% Customer Service OutsourcingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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UndisclosedUndisclosed250 - 999Alpharetta, GA
Services provided
100% Back Office OutsourcingClear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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Undisclosed< $25 / hr2 - 9Duluth, GA
Services provided
40% Document Digitization & Management30% Back Office Outsourcing25% Engineering +1 service5% AccountingEstablished in 2017, 3Alpha LLC is a small Document Digitization & Management company. Their team offers Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (2)Duluth, GA
3235 Satellite Blvd, Bldg 400, Suite 300
Duluth, GA 300962 - 5
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UndisclosedUndisclosed50 - 249Roswell, GA
Services provided
100% Back Office OutsourcingCornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementState Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Norcross, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services is a Business Consulting company. The small Norcross, Georgia-based team offers Business Consulting and Back Office Outsourcing. The agency was established in 1999.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
50% Back Office Outsourcing50% Sales OutsourcingTeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1997, Baldwin Locksmith Store is a Business Consulting company. Headquartered in Roswell, Georgia, the team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chamblee, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Chamblee, Georgia, Safe & Key Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
50% Direct Marketing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
100% Call Center ServicesCourtesy Connection is a call center established in 2018. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Suwanee, GA
Services provided
50% Customer Service Outsourcing25% HR Outsourcing25% RecruitingAledium Call Center HR Services, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Recruiting.
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
40% Back Office Outsourcing30% Call Center Services30% IT Strategy ConsultingProvalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% TranscriptionFounded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
35% IT Managed Services25% Customer Service Outsourcing20% Out of Home Design +1 service20% Video ProductionCALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
50% AI Development50% Call Center ServicesJacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
100% Back Office OutsourcingLaunched in 2018, Interfile USA is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Alpharetta, GA
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% HR Consulting +1 service25% StaffingCost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
25% Marketing Strategy15% Customer Service Outsourcing15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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UndisclosedUndisclosed250 - 999Alpharetta, GA
Services provided
25% Back Office Outsourcing25% Business Consulting25% HR Outsourcing +1 service25% IT Staff AugmentationVuesol Technologies Inc is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and are based in Alpharetta, Georgia.
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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$1,000+< $25 / hr10 - 49Atlanta, GA
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Business Valuation Services20% Commercial Brokerage ServicesTitleTechs LLC is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing, and the agency is located in Atlanta, Georgia and Bengaluru, India.
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UndisclosedUndisclosed2 - 9Sandy Springs, GA
Services provided
50% Back Office Outsourcing40% Business Consulting10% Financial ConsultingSee all 1 projectsOutsource Access provides customer support services tailored to address customer problems and mitigate risks. Overall feedback highlights the company's consistency and reliability, with positive reviews emphasizing their high ratings, budget-friendly pricing, and significant value for cost. Customers report successful outcomes and seamless communication through various channels.
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
70% IT Staff Augmentation25% Customer Service Outsourcing5% Back Office OutsourcingSee all 10 projectsPuzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.
Reviews mention Communicative
The overall sentiment regarding communication with Puzzle is highly positive. Clients consistently praised the team's communicative nature, noting their responsiveness and availability. For instance, one client emphasized that Puzzle was 'very communicative, available, and flexible,' while another highlighted their 'excellent project management' and clear, regular updates. Additionally, a suggestion for improvement from a client was minor, indicating that the communication process was largely effective. This feedback underscores Puzzle's commitment to maintaining strong client relationships through proactive communication.-
Staff Augmentation for E-Commerce Service Provider
5.0 Mar 1, 2022Puzzle has performed very well. They’re very communicative, and they made themselves available when necessary — we’re very happy with that. We communicate via email and phone calls.
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Staff Augmentation for E-Commerce Service Provider
5.0 Mar 1, 2022Puzzle is very communicative, available, and flexible, and they always try to find solutions for us.
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AWS & Business Consulting Services for Tech Dev Company
5.0 May 17, 2025Amazing team.. delivery above and beyond. Great communications. Very professional.
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Recruiting Services for Data Analytics Company
5.0 May 23, 2025The recruiter demonstrated excellent project management throughout the engagement. They communicated clearly, provided regular updates, and consistently delivered qualified developer candidates on or ahead of schedule. They were responsive to our evolving needs, adapted quickly to feedback, and showed a strong understanding of our technical requirements and team dynamics.
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Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Atlanta, GA
Services provided
20% Blockchain20% Branding20% Digital Strategy +2 services20% Sales Outsourcing20% Search Engine OptimizationIntegreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
80% Call Center Services10% Other Application Development10% Web DevelopmentIntradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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UndisclosedUndisclosed250 - 999Atlanta, GA
Services provided
20% Custom Software Development20% IT Staff Augmentation15% Call Center Services +5 services10% Back Office Outsourcing10% Customer Service Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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$1,000+Undisclosed50 - 249Atlanta, GA
Services provided
50% Business Consulting50% Call Center ServicesManpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% AI Development10% Accounting10% Business Consulting +7 services10% Call Center Services10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$1,000+< $25 / hr50 - 249Lawrenceville, GA
Services provided
35% Transcription35% Translation30% Back Office OutsourcingSee all 1 projectsiScribed is a transcription and proofreading company known for its exceptional accuracy and fast turnaround times, consistently operating within a 24-48 hour window. Client feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and competence. Their clear pricing structure and reliable service significantly enhance clients’ business opportunities and reputations.
Industry Experience
iScribed has garnered positive feedback primarily from the Media industry, where their transcription and proofreading services are highly valued. Clients highlight the provider's exceptional accuracy, professionalism, and fast turnaround times, which significantly enhance their credibility and opportunities. The clear pricing structure and trustworthiness regarding data security further strengthen client confidence. Overall, iScribed is well-suited for businesses in the Media sector seeking reliable transcription and editing support.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise iScribed for their clear and accurate pricing structure, which is billed per page with no hidden fees. One client highlighted that their services are 'well worth the cost,' noting significant improvements in business opportunities as a result. Overall sentiment indicates that clients find the value provided by iScribed to be exceptional, particularly in terms of quality, speed of delivery, and professionalism.Was this helpful?
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementIn Atlanta, Georgia, Golden Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
35% AI Development35% Business Consulting15% Call Center Services +1 service15% Customer Service OutsourcingFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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Ability to Deliver considers three criteria:
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List of the Top 5 Alpharetta BPO Services
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Ability to deliver
20.7/40.015.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
Ability to deliver
31.6/40.016.2/20 Reviews9.3/10 Clients & Experience6.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Ability to deliver
21.3/40.014.6/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr250 - 999Alpharetta, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
6.9/40.00/20 Reviews0/10 Clients & Experience6.9/10 Market PresenceService focus
36% Back Office Outsourcing64% Other -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
20/40.014/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Duluth, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr2 - 9Duluth, GA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Roswell, GA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Norcross, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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