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Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.
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Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
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Remote CoWorker is a company that offers comprehensive virtual assistant and administrative support services. Across their reviews, 100% of clients praise their prompt response times and professional project management, with 90% acknowledging their ability to exceed expectations and adapt to clients' needs. However, some clients suggest improvements in onboarding resources to enhance integration speed.
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
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Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.
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Moneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
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What are Featured Providers?
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Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
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Big Outsource is a dynamic outsourcing company that provides services such as customer service management, back-office operations, and data entry for diverse sectors, including ecommerce, telecommunications, education, and logistics. Across various reviews, 100% of clients highlight their exceptional project management and timely delivery. Furthermore, the company's strong alignment with client values and commitment to client success are commended repeatedly.
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TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
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OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
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Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.
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Voice Link of Columbus, Inc. is a call center service provider that specializes in handling after-hours calls, offering live operator customer services, and providing remote call center solutions for healthcare practices. The overall feedback is highly positive, with 100% satisfaction expressed by clients who commend their prompt response times, advanced technology platform, and accuracy in managing communication needs.
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BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.
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Done For You Meetings is a specialized agency offering services in cold email outreach and email system optimization. Across numerous client reviews, 100% of feedback highlights their timely project delivery and effective communication, with reviewers noting their organized approach and ability to meet client needs. Over 80% of clients specifically commend their support and training, which facilitates significant improvements in email deliverability and lead generation.
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Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.
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AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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24/7 Medical Billing Services, a Back Office Outsourcing company, was established in 2005. The firm provides Back Office Outsourcing and Call Center Services, and is midsize.
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Launched in 1999, Docufree is a Back Office Outsourcing and Customer Service Outsourcing company. In Roswell, Georgia, the team specializes in Back Office Outsourcing and Customer Service
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Contract Callers Inc. Is a Back Office Outsourcing and Customer Service Outsourcing company located in Augusta, Georgia. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Launched in 2016, Evergreen , a midsize big data company, is based in Dunwoody, Georgia. Their team provides BI & big data consulting & SI and cloud consulting & SI.
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Established in 1995, Intradiem is a midsize phone answering service located in Alpharetta, Georgia and London, England. Their team offers Call Center Services and Artificial Intelligence.
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Responsive Technology Partners is an IT managed services company based in Milledgeville, Georgia and Metter, Georgia. They provide IT managed services and Call Center Services.
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My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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TeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
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Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Southern Answering Service is a midsize Albany, Georgia-based telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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Voice Overs in SPanish is a Lawrenceville, Georgia-based call center. Their services include Call Center Services.
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Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Accounting company Infosys BPM Limited was established in 2002. Located in Bengaluru, India and Atlanta, Georgia, the team offers Accounting and Call Center Services.
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Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Aledium Call Center HR Services, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Recruiting.
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Provalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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Founded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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Premier Placements LLC is a midsize Atlanta, Georgia-based Back Office Outsourcing and Business Consulting company. The team offers Back Office Outsourcing and Business Consulting.
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AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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Jacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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INterra Networks, an IT managed services and Customer Service Outsourcing company, is based in Atlanta, Georgia. They focus on IT managed services and Customer Service Outsourcing.
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Chime Solutions LLC is a Customer Service Outsourcing company. Located in Morrow, Georgia, the company provides Customer Service Outsourcing.
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Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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IST Management Services, Inc is a midsize Business Consulting company located in Atlanta, Georgia. The team specializes in Business Consulting and Document Digitization & Management.
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DataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.
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Argent Payments LLC is a small Atlanta, Georgia-based Funding & Investment company. Their services include Funding & Investment and Branding.
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Integratec, a Back Office Outsourcing company, was founded in 2002. The small team provides Back Office Outsourcing.
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Ticket Alternative / Freshtix, a small call center company and Event Marketing company, is based in Atlanta, Georgia. Their services include Call Center Services and Event Marketing.
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Launched in 2018, Interfile USA is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Cost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Chartwell, Inc. Is a Market Research and Customer Service Outsourcing company headquartered in Atlanta, Georgia. Launched in 1993, the team offers Market Research and Customer Service Outsourcing.
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Integral Choice, Inc., a small answering service, is in Atlanta, Georgia. Their services include Call Center Services and Business Consulting.
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Phone answering service Lingo Communications was established in 2005. The company provides Call Center Services, and is small.
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