Top BPO Companies in Charlotte
2 Leaders 15 Contenders
23 Companies
List of the Top Charlotte BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Charlotte, NCServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Unity Communications has received positive feedback for their effective support in revenue cycle management, particularly in clerical tasks and client communication. Clients highlighted their organized approach, timely responses, and respectful team culture. A notable success was maintaining collection rates despite staffing changes. Although initial attendance issues were reported, Unity Communications implemented successful measures to achieve a 99.59% attendance rate, showcasing their commitment to improvement and client satisfaction.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across various industries, notably in Medical, Telecommunications, and E-commerce. Clients praise their professionalism, responsiveness, and ability to manage customer service effectively, leading to enhanced satisfaction and operational efficiency. In the Medical industry, they are recognized for maintaining consistent billing processes, while in Telecommunications, their expertise in handling complex service delivery is commendable. Overall, potential clients in these sectors can expect a reliable partner capable of delivering impactful results.
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IT Services Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Charlotte, NCServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceeds expectations
Hugo Inc. has consistently exceeded client expectations, with notable feedback highlighting their exemplary project management and adaptability. One client reported a remarkable 30% increase in website traffic and praised Hugo's proactive communication and timely delivery of milestones. Another client emphasized their outstanding multilingual support and the creation of a comprehensive FAQ page, which significantly improved customer satisfaction. Overall, clients commend Hugo's commitment to excellence and their ability to seamlessly align with company values, making them a distinguished partner in various projects.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$100,000+Undisclosed10,000+Serves Charlotte, NCServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform
4.0 Apr 14, 2022We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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DemandZEN
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$25,000+Undisclosed50 - 249Troutman, NCServices provided
25% Demand Generation Marketing25% Sales Outsourcing20% Account-Based Marketing +2 services15% Call Center Services15% Digital StrategySee all 5 projectsDemandZEN is a lead generation and appointment-setting company that specializes in driving sales opportunities through outbound sales calls and meetings. They consistently receive positive feedback for their punctual project management, effective communication, and alignment with client cultures and values. Around 80% of reviewers highlight their adaptability and proactive approach, while only a small fraction mention areas for improvement, such as better feedback loops and meeting quality enhancements.
Industry Experience
DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services.
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Insurance Other industries Energy & natural resources Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DemandZEN for providing excellent value for their cost, highlighting their effective communication and timely delivery. One client noted they chose DemandZEN over other options due to their strong culture fit and perceived value. Another emphasized the successful generation of qualified opportunities at a reasonable price, while a third client appreciated their adaptability and minimal demands on internal resources. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of their services.Was this helpful?
More responsive than most other service providers
Get in TouchDemandZEN is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+Undisclosed50 - 249Charlotte, NC
Services provided
75% Sales Outsourcing25% Email MarketingSee all 2 projectsGungho is a lead generation company specializing in business development services. Although Gungho achieved some lead generation targets, feedback indicates inconsistent outcomes, with approximately 50% of reviews highlighting challenges such as inadequate follow-ups and limited commercial success with generated leads. Clients appreciated Gungho's ability to access prospective clients but noted potential improvements in meeting coordination and lead quality.
Reviews mention Accessible
The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.-
Appointment Setting Services for Technology Company
3.0 May 30, 2023They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience
Gungho has garnered feedback from clients in the Financial Services and IT Services industries. In Financial Services, their lead generation efforts were noted, though some clients expressed concerns about the quality of leads and personnel changes. In IT Services, while they successfully arranged meetings, commercial success was limited, highlighting the need for better follow-up on meetings. Overall, they demonstrate strengths in lead generation but may require improvement in lead quality and client engagement across these sectors.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Gungho's cost and value for money reflects a mixed sentiment. While one client praised their ability to generate meetings, they noted a lack of commercial success and ineffective follow-up, suggesting limited value for the investment. Another client expressed disappointment, stating that despite good leadership and project management, lead generation was underwhelming, indicating that the service did not meet expectations relative to its cost. Overall, clients feel that improvements are necessary to enhance value for money.Was this helpful?
See All Locations (2)Charlotte, NC
5600 77 Center Drive
Charlotte, NC 2821710 - 15
+1 980 5000 933
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.
Reviews mention Timely
Clients consistently commend AnswerLive for their timely responses, highlighting that they 'always respond in a timely manner.' This aspect of their service has notably improved customer management for users. However, some clients have reported issues with redundant calls, suggesting a need for better coordination among their offices. Overall, the sentiment regarding timeliness is positive, indicating that AnswerLive effectively meets client expectations in this area.-
After Hours Call Services for Water Provider
4.0 Mar 19, 2020They always respond in a timely manner.
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Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Utilities Business services Healthcare Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
20% Document Digitization & Management16% AI Development16% Back Office Outsourcing +3 services16% Digital Strategy16% IT Managed Services16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (4)Charlotte, NC
5230 Westinghouse Boulevard
Charlotte, NC 2827350 - 75
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$1,000+< $25 / hr10 - 49Huntersville, NC
Services provided
45% Customer Service Outsourcing40% Staffing15% Call Center ServicesIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Waxhaw, NC
Services provided
25% AI Consulting25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingHeyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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Undisclosed$50 - $99 / hr50 - 249Charlotte, NC
Services provided
25% Back Office Outsourcing25% IT Strategy Consulting20% IT Managed Services +2 services20% Mobile App Development10% Web DevelopmentRize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
Read moreSee All Locations (2)Charlotte, NC
525N Tryon St, Suite 1600
Charlotte, NC 2820210 - 15
704.644.3089
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
60% Call Center Services40% Financial ConsultingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
Read moreSee All Locations (2)Charlotte, NC
101 N Tryon St, Suite 1401
Charlotte, NC 282022 - 5
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Services provided
100% Sales OutsourcingSee all 2 projectsProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.
Reviews mention Results-oriented
Clients have consistently praised ProphetLogic for their results-oriented approach, noting their commitment to client success. One client highlighted them as "the most results-oriented vendor we have ever worked with," emphasizing their ability to exceed expectations and deliver significant outcomes, including winning new strategic accounts. Overall, the sentiment reflects a strong appreciation for ProphetLogic's focus on achieving tangible results and their dedication to continuous improvement.-
Lead Gen Program for Information Security Company
5.0 Mar 24, 2022We have won new logo accounts including strategic accounts through the program ProphetLogic has designed and executed for us. They are the most results-oriented vendor we have ever worked with. They care about the success of our business.
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Industry Experience
ProphetLogic has effectively served clients in the Financial Services and IT Services industries, excelling in sales pipeline enhancement and lead generation. Feedback highlights their dedicated approach, adaptability, and results-oriented mindset, significantly contributing to their clients' business growth. Their strong communication and continuous improvement practices further reinforce their positive impact. Companies within these sectors seeking to expand their customer base would find ProphetLogic to be a well-suited partner.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.Was this helpful?
See All Locations (2)Cornelius, NC
19109 West Catawba Avenue
Cornelius, NC 2803110 - 15
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UndisclosedUndisclosed2 - 9Huntersville, NC
Services provided
5% AI Consulting5% AI Development5% Advertising +17 services5% Application Management & Support5% Application Testing5% Branding5% Business Consulting5% CRM Consulting and SI5% Call Center Services5% Content Writing Services5% Corporate Training & Coaching5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% Language Interpretation5% Mobile App Development5% Sales Outsourcing5% Translation5% Web DevelopmentFounded in 2025, PropelusAI is a small Advertising company. Their services include Advertising and Branding.
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
40% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.
Reviews mention Results-oriented
GCS Agents received positive feedback for their results-oriented approach, demonstrating a clear impact on client outcomes. One client noted a significant improvement in customer satisfaction and quality scores post-training, attributing this to GCS Agents' tailored solutions and effective communication. The client emphasized GCS Agents' commitment to understanding their specific needs and delivering impactful training, stating they were impressed by the ability to implement small changes that made a big difference.-
Corporate Training for Electric Utility Company
5.0 Feb 18, 2020We saw an increase in quality scores for the areas we were concerned with. We also saw a boost in customer satisfaction; after the training, we experienced a better public response when dealing with customers. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Industry Experience
GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing Information technology Energy & natural resources IT Services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Charlotte, NC
Services provided
20% Corporate Training & Coaching20% Logistics & Supply Chain Consulting20% Market Research +3 services20% Product Design10% Document Digitization & Management10% Warehousing & DistributionApollo Retail is a large Market Research company based in Tampa, Florida and Charlotte, North Carolina. The team offers Market Research and Product Design.
Read moreSee All Locations (2)Charlotte, NC
5900 Harris Technology Blvd, Suite T
Charlotte, NC 282692 - 5
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
60% AI Development20% Call Center Services20% Marketing StrategyStratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed2 - 9Charlotte, NC
Services provided
80% Sales Outsourcing20% Pay Per ClickLeadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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$1,000+< $25 / hr10 - 49Concord, NC
Services provided
30% Staffing20% Recruiting10% Executive Search +7 services10% Recruitment Process Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% IT Staff Augmentation5% Sales OutsourcingElevate and Delegate LLC is a Staffing company. Launched in 2021, the team focuses on Staffing and Recruiting. The agency is located in Concord, North Carolina.
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$1,000+$25 - $49 / hr2 - 9Davidson, NC
Services provided
20% Branding20% Call Center Services20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingThe Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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UndisclosedUndisclosed2 - 9Huntersville, NC
Services provided
40% Fractional CMO Services10% Branding10% Conversion Optimization +4 services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Social Media MarketingZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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UndisclosedUndisclosedFreelancerCharlotte, NC
Services provided
50% Corporate Training & Coaching30% Business Consulting20% Back Office OutsourcingSwarm Strategy Co is a Corporate Training & Coaching company. Their team is in Charlotte, North Carolina. The firm offers Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
15% IT Managed Services15% Mobile App Development15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Call Center ServicesIn Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Charlotte, NC
Queen City Dr,
Charlotte, NC1
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UndisclosedUndisclosedFreelancerMatthews, NC
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% CRM Consulting and SI10% Email Marketing10% Marketing Strategy10% Sales OutsourcingLaunched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Cornelius, NC
Services provided
20% Fractional CMO Services10% Branding10% Business Consulting +6 services10% Content Marketing10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingLift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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UndisclosedUndisclosed10 - 49Boiling Springs, SC
Services provided
100% Call Center ServicesBidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Clemmons, NC
Services provided
20% Email Marketing20% SMS Marketing15% Back Office Outsourcing +3 services15% Corporate Training & Coaching15% Social Media Marketing15% Web DevelopmentEstablished in 2013, CKV Solutions, LLC is an Email Marketing company. The small team focuses on Email Marketing and SMS Marketing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 Charlotte BPO Services
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$5,000+Undisclosed50 - 249Charlotte, NC
Ability to deliver
21.5/40.06/20 Reviews8.2/10 Clients & Experience7.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Gastonia, NC
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Charlotte, NC
Ability to deliver
6.9/40.00/20 Reviews0/10 Clients & Experience6.9/10 Market PresenceService focus
36% Back Office Outsourcing64% Other -
$1,000+< $25 / hr10 - 49Huntersville, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Waxhaw, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
34.1/40.017.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed$50 - $99 / hr50 - 249Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Charlotte, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Ability to deliver
21.4/40.016.2/20 Reviews0.3/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Huntersville, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed1,000 - 9,999Charlotte, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Charlotte, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Concord, NC
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$25 - $49 / hr2 - 9Davidson, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Huntersville, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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