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Top BPO Companies in Charlotte

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?

Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Charlotte, NC

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Charlotte, NC

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Charlotte, NC

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Trustworthy
Clients consistently describe Remote CoWorker as a trustworthy partner, highlighting their positive responses and commitment to quality. One client emphasized the reliability and professionalism of their assigned Virtual Assistant, stating she exceeded expectations. Another client noted the company's overall trustworthiness, despite a desire for improved managerial professionalism. Overall, the sentiment reflects a strong belief in the company's integrity and ability to deliver on commitments.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Charlotte, NC

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Gungho

1.8 2 reviews

$5,000+

Undisclosed

50 - 249

Charlotte, NC

Services provided

75% Sales Outsourcing

25% Email Marketing

Gungho is a lead generation company specializing in business development services. Although Gungho achieved some lead generation targets, feedback indicates inconsistent outcomes, with approximately 50% of reviews highlighting challenges such as inadequate follow-ups and limited commercial success with generated leads. Clients appreciated Gungho's ability to access prospective clients but noted potential improvements in meeting coordination and lead quality.

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Reviews mention Great project management
Clients have expressed positive sentiments regarding Gungho's project management capabilities, noting their provision of weekly updates and detailed communication about arranged meetings. One client highlighted the effectiveness of their management in organizing four meetings per week. However, feedback also pointed out areas for improvement, particularly in following up on prospective meetings and managing 'no-shows', indicating a need for enhanced diligence in ensuring meeting attendance.

Appointment Setting Services for Technology Company

3.0 May 30, 2023

Project management was good in terms: Weekly updates on progress and providing details of the organisations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience

Gungho has garnered feedback from clients in the Financial Services and IT Services industries. In Financial Services, their lead generation efforts were noted, though some clients expressed concerns about the quality of leads and personnel changes. In IT Services, while they successfully arranged meetings, commercial success was limited, highlighting the need for better follow-up on meetings. Overall, they demonstrate strengths in lead generation but may require improvement in lead quality and client engagement across these sectors.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding Gungho's cost and value for money reflects a mixed sentiment. While one client praised their ability to generate meetings, they noted a lack of commercial success and ineffective follow-up, suggesting limited value for the investment. Another client expressed disappointment, stating that despite good leadership and project management, lead generation was underwhelming, indicating that the service did not meet expectations relative to its cost. Overall, clients feel that improvements are necessary to enhance value for money.
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Charlotte, NC

5600 77 Center Drive
Charlotte, NC 28217
10 - 15

+1 980 5000 933

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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.

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Reviews mention High-quality work
AnswerLive has consistently received high praise for the quality of their work. Clients have noted that their services save time, improve customer engagement, and ensure effective call management. For instance, one client highlighted their operators' ability to screen unnecessary calls and manage messages efficiently, while another emphasized the importance of live operators in reassuring customers. Overall, the sentiment reflects strong satisfaction with AnswerLive's professionalism and commitment to delivering high-quality service.

Call Center Service for Automotive Company

4.0 Dec 21, 2020

The quality of their work is great. It’s been a great timesaver for our in-house team.
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Answering Services for Pressure Washing Service

5.0 Feb 26, 2020

Most of my customers are commercial instead of residential and they’ve done a great job with fielding those calls. They’re really good at screening out unnecessary calls from telemarketers and know which ones to push through for me to answer, so they help both me and our customers efficiently.
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Charlotte, NC

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Charlotte, NC

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Efficient
The feedback regarding Big Outsource highlights their efficiency in managing administrative processes and back-office operations. Clients noted their project management as highly professional, consistently meeting deadlines and being responsive to specific needs. For instance, one client emphasized the measurable improvement in administrative efficiency and customer satisfaction as a direct result of Big Outsource's efforts. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting that the company exceeded expectations.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Charlotte, NC

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Charlotte, NC

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Charlotte, NC

5230 Westinghouse Boulevard
Charlotte, NC 28273
50 - 75

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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Huntersville, NC

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Heyou.ai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waxhaw, NC

Services provided

25% AI Consulting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Heyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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DemandZEN

5.0 1 review

$25,000+

Undisclosed

50 - 249

Troutman, NC

Services provided

25% Demand Generation Marketing

25% Sales Outsourcing

20% Account-Based Marketing +2 services

15% Call Center Services

15% Digital Strategy

DemandZEN is a lead generation and sales pipeline development company known for delivering qualified opportunities to clients. Their services are highly regarded, as evidenced by positive feedback highlighting their seamless project management and effective communication. Notably, DemandZEN acts as an extension of their client's team, ensuring alignment and understanding of client needs. Overall, they have received 100% positive feedback, with no areas for improvement noted.

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Industry Experience

DemandZEN has demonstrated expertise primarily in the software industry, where they have successfully filled sales pipelines with qualified leads. Clients have highlighted their professional support, proactive communication, and a strong alignment with client goals. The feedback reflects a positive sentiment towards their ability to adapt and act as an extension of client teams. Overall, DemandZEN appears well-suited for technology-focused projects, particularly within software marketing and sales enablement.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with DemandZEN's value for money, highlighting their effective project management and responsiveness. One client noted that they successfully generated qualified meetings, leading to tangible sales opportunities, which justified the investment. Overall, feedback indicates that DemandZEN provides a strong return on investment, with no significant concerns raised regarding pricing or value received, reflecting a positive sentiment towards their cost-effectiveness.
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Rize

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Charlotte, NC

Services provided

25% Back Office Outsourcing

25% IT Strategy Consulting

20% IT Managed Services +2 services

20% Mobile App Development

10% Web Development

Rize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
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Charlotte, NC

525N Tryon St, Suite 1600
Charlotte, NC 28202
10 - 15

704.644.3089

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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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Charlotte, NC

101 N Tryon St, Suite 1401
Charlotte, NC 28202
2 - 5

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ProphetLogic

5.0 2 reviews

$10,000+

$25 - $49 / hr

10 - 49

Cornelius, NC

Services provided

100% Sales Outsourcing

ProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.

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Reviews mention Results-oriented
Clients have consistently praised ProphetLogic for their results-oriented approach, noting their commitment to client success. One client highlighted them as "the most results-oriented vendor we have ever worked with," emphasizing their ability to exceed expectations and deliver significant outcomes, including winning new strategic accounts. Overall, the sentiment reflects a strong appreciation for ProphetLogic's focus on achieving tangible results and their dedication to continuous improvement.

Lead Gen Program for Information Security Company

5.0 Mar 24, 2022

We have won new logo accounts including strategic accounts through the program ProphetLogic has designed and executed for us. They are the most results-oriented vendor we have ever worked with. They care about the success of our business.
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Industry Experience

ProphetLogic has effectively served clients in the Financial Services and IT Services industries, excelling in sales pipeline enhancement and lead generation. Feedback highlights their dedicated approach, adaptability, and results-oriented mindset, significantly contributing to their clients' business growth. Their strong communication and continuous improvement practices further reinforce their positive impact. Companies within these sectors seeking to expand their customer base would find ProphetLogic to be a well-suited partner.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.
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Cornelius, NC

19109 West Catawba Avenue
Cornelius, NC 28031
10 - 15

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PropelusAI

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntersville, NC

Services provided

5% AI Consulting

5% AI Development

5% Advertising +17 services

5% Application Management & Support

5% Application Testing

5% Branding

5% Business Consulting

5% CRM Consulting and SI

5% Call Center Services

5% Content Writing Services

5% Corporate Training & Coaching

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% E-Commerce Development

5% Language Interpretation

5% Mobile App Development

5% Sales Outsourcing

5% Translation

5% Web Development

Founded in 2025, PropelusAI is a small Advertising company. Their services include Advertising and Branding.
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Exceptional performance
GCS Agents has received exceptional feedback for their outstanding performance in establishing and managing a call center for the New York City Transit Authority. Clients praised their seamless transition into the organization, noting they achieved a remarkable response time of 30-60 seconds and maintained zero missed calls. The team demonstrated professionalism and effective communication, consistently addressing issues promptly. Overall, GCS Agents is recognized for their high-level service and commitment to meeting client needs.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days. Not many agencies can accomplish that as well as them.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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View projects from:

Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Apollo Retail

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Charlotte, NC

Services provided

20% Corporate Training & Coaching

20% Logistics & Supply Chain Consulting

20% Market Research +3 services

20% Product Design

10% Document Digitization & Management

10% Warehousing & Distribution

Apollo Retail is a large Market Research company based in Tampa, Florida and Charlotte, North Carolina. The team offers Market Research and Product Design.
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Charlotte, NC

5900 Harris Technology Blvd, Suite T
Charlotte, NC 28269
2 - 5

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Stratifyd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

60% AI Development

20% Call Center Services

20% Marketing Strategy

Stratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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Leadorder.com

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Charlotte, NC

Services provided

80% Sales Outsourcing

20% Pay Per Click

Leadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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Elevate and Delegate LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Concord, NC

Services provided

30% Staffing

20% Recruiting

10% Executive Search +7 services

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% IT Staff Augmentation

5% Sales Outsourcing

Elevate and Delegate LLC is a Staffing company. Launched in 2021, the team focuses on Staffing and Recruiting. The agency is located in Concord, North Carolina.
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The Blacksand Group

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Davidson, NC

Services provided

20% Branding

20% Call Center Services

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Social Media Marketing

The Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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ZellDog Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntersville, NC

Services provided

40% Fractional CMO Services

10% Branding

10% Conversion Optimization +4 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

ZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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Swarm Strategy Co

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Charlotte, NC

Services provided

50% Corporate Training & Coaching

30% Business Consulting

20% Back Office Outsourcing

Swarm Strategy Co is a Corporate Training & Coaching company. Their team is in Charlotte, North Carolina. The firm offers Corporate Training & Coaching and Business Consulting.
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Bluegrey Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

15% IT Managed Services

15% Mobile App Development

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Call Center Services

In Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Charlotte, NC

Queen City Dr,
Charlotte, NC
1

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3Bug Media

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Matthews, NC

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% CRM Consulting and SI

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

Launched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.
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Lift Marketing Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cornelius, NC

Services provided

20% Fractional CMO Services

10% Branding

10% Business Consulting +6 services

10% Content Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Lift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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Bidslot Marketing, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boiling Springs, SC

Services provided

100% Call Center Services

Bidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.
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CKV Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clemmons, NC

Services provided

20% Email Marketing

20% SMS Marketing

15% Back Office Outsourcing +3 services

15% Corporate Training & Coaching

15% Social Media Marketing

15% Web Development

Established in 2013, CKV Solutions, LLC is an Email Marketing company. The small team focuses on Email Marketing and SMS Marketing.
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