Top BPO Companies in North Carolina

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Adaptable
Client feedback highlights Unity Communications' adaptability as a key strength. They effectively scaled services to meet evolving project needs, providing a well-trained team promptly. One client noted their 'flexibility' and ability to 'adapt,' ensuring the right level of support throughout the project. This responsiveness and capacity for quick adjustments contributed significantly to operational efficiency, reinforcing a positive overall sentiment towards their adaptability.

Staff Augmentation for Home Management App Company

5.0 Feb 25, 2025

From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs. Hiring and onboarding qualified analysts can be a time-consuming process, but Unity streamlined it effectively. Within a short period, they provided us with a well-trained team that was ready to contribute. One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Proactive
The feedback on Remote CoWorker emphasizes their proactive approach across various projects. Clients noted strong organizational skills and timely communication, as highlighted by one client who appreciated their ability to keep tasks on track and provide updates without prompting. Another client remarked on their proactive nature, stating that the assistant exceeded expectations by anticipating needs and going beyond the scope of work. Overall, the sentiment reflects a high level of satisfaction with their proactive support and responsiveness.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Back-Office Outsourcing & Appointment Setting for SaaS Firm

5.0 Oct 24, 2023

They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm

5.0 Nov 18, 2024

The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm

5.0 Mar 21, 2025

They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves North Carolina

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards AnswerLive, highlighting their helpfulness in improving customer management and timely responses. For instance, one client noted, 'They’ve been very helpful; their work has improved our customer management.' Despite some challenges, such as redundant calls and language barriers, overall feedback suggests that AnswerLive is committed to continuous improvement and effective communication.

After Hours Call Services for Water Provider

4.0 Mar 19, 2020

They’ve been very helpful; their work has improved our customer management. We communicate through phone and text. The communication has gotten better over time, but we’re always striving for continuous improvement.
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)
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BOS Digital

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Services provided

20% Social Media Marketing

10% Advertising

10% Content Marketing +6 services

10% Conversion Optimization

10% Digital Strategy

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Web Development

BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

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Reviews mention Well-organized projects
Clients consistently praised BOS Digital for their well-organized project management and effective communication. One client highlighted their 'streamlined process' and 'designated point of contact system' as exceptional. Another emphasized their 'extremely organized and professional' approach, noting the use of project management tools like Monday and Slack for efficient collaboration. Overall, feedback reflects a strong sentiment towards BOS Digital's ability to maintain organized workflows and deliver results without complaints.

Digital Marketing for Family Law Firm

5.0 Sep 20, 2022

The organization, streamlined process, and designated point of contact system is great. They've been great in interpreting updated images for social media, organizing posts, developing a game plan and efficient with communications.
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Web Dev & Digital Marketing for Millwork Company

5.0 Sep 14, 2022

Extremely effective. Their team is very organized and professional. Since then they have been successful at running our marketing campaigns, helping with our online reputation and reviews, and managing our social media platforms which has allowed our company to grow significantly over the last year.
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Digital Marketing Strategy for Biotechnology Firm

5.0 Oct 28, 2020

Experience, communication, specialization, authority, and organization!! No time is wasted or unnecessary. Great communication and responsiveness from the team.
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Industry Experience

BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.
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Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves North Carolina

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves North Carolina

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Personable
Clients consistently highlight Boldr.'s personable approach, noting their strong relationship-building skills and commitment to understanding client needs. For instance, the VP of operations praised their team's friendly and responsive demeanor, stating, 'Their personalities are pleasant, helpful, and friendly.' Additionally, the Customer Happiness Team Lead commended Boldr. for their proactive communication and adaptability, emphasizing that 'no request was too much for them to take on.' Overall, the sentiment reflects a high level of satisfaction with Boldr.'s personable service.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves North Carolina

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.

Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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ProphetLogic

5.0 2 reviews

$10,000+

$25 - $49 / hr

10 - 49

Cornelius, NC

Services provided

100% Sales Outsourcing

ProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.

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Reviews mention Results-oriented
Clients have consistently praised ProphetLogic for their results-oriented approach, noting their commitment to client success. One client highlighted them as "the most results-oriented vendor we have ever worked with," emphasizing their ability to exceed expectations and deliver significant outcomes, including winning new strategic accounts. Overall, the sentiment reflects a strong appreciation for ProphetLogic's focus on achieving tangible results and their dedication to continuous improvement.

Lead Gen Program for Information Security Company

5.0 Mar 24, 2022

We have won new logo accounts including strategic accounts through the program ProphetLogic has designed and executed for us. They are the most results-oriented vendor we have ever worked with. They care about the success of our business.
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Industry Experience

ProphetLogic has effectively served clients in the Financial Services and IT Services industries, excelling in sales pipeline enhancement and lead generation. Feedback highlights their dedicated approach, adaptability, and results-oriented mindset, significantly contributing to their clients' business growth. Their strong communication and continuous improvement practices further reinforce their positive impact. Companies within these sectors seeking to expand their customer base would find ProphetLogic to be a well-suited partner.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.
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Cornelius, NC

19109 West Catawba Avenue
Cornelius, NC 28031
10 - 15

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HowtouseClay.com

4.8 3 reviews

$5,000+

$300+ / hr

2 - 9

Ocean Isle Beach, NC

Services provided

100% Sales Outsourcing

HowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.

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Reviews mention Great project management
Clients consistently praise HowtouseClay.com for their exceptional project management skills, highlighting timely delivery and responsiveness to needs. One client noted, 'The project management was delivered on time and they were very responsive to my needs.' Additionally, the professionalism and ongoing support provided post-project were recognized as significant value. Overall, the sentiment reflects a strong confidence in HowtouseClay's ability to manage projects effectively.

Email Marketing System Development for Digital Mktg Agency

5.0 Jul 17, 2024

The project management was delivered on time and they were very responsive to my needs.
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Industry Experience

HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
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Software Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.
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Anomaly Squared - BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Greensboro, NC

Services provided

38% Customer Service Outsourcing

25% Back Office Outsourcing

24% Call Center Services +1 service

13% Sales Outsourcing

Anomaly Squared - BPO is a Customer Service Outsourcing company. The Greensboro, North Carolina-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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REVGEN

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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RelayTask LLC

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Morrisville, NC

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Recruiting

RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

See All Locations (18)
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Lease A Sales Rep

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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Chat Agents Inc

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Raleigh, NC

Services provided

100% Customer Service Outsourcing

Chat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.
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Daniels Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Asheville, NC

Services provided

100% Call Center Services

Daniels Communications, Inc. Is a phone answering service founded in 1955. Based in Asheville, North Carolina, the team specializes in Call Center Services.
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Heyou.ai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waxhaw, NC

Services provided

25% AI Consulting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Heyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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Rent A Sales Rep

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Raleigh, NC

Services provided

40% Direct Marketing

40% Sales Outsourcing

20% Staffing

Rent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
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Infinity Marketing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing +3 services

10% Market Research

10% Marketing Strategy

10% Public Relations

Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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Neusoft Corporation

Not yet reviewed

$5,000+

$100 - $149 / hr

10,000+

Morrisville, NC

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% ERP Consulting and SI +2 services

20% IT Managed Services

20% IoT Development

Neusoft Corporation, a custom software development company, was established in 1991. The team provides Custom Software Development and Back Office Outsourcing.
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Morrisville, NC

Location: Morrisville (Headquarters) 3000 RDU Center Drive, Suite 119
Morrisville, NC 27560

+1 919 600 6701

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Elevate and Delegate LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Concord, NC

Services provided

30% Staffing

20% Recruiting

10% Executive Search +7 services

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% IT Staff Augmentation

5% Sales Outsourcing

Elevate and Delegate LLC is a Staffing company. Launched in 2021, the team focuses on Staffing and Recruiting. The agency is located in Concord, North Carolina.
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RSVP Communications, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

20% Direct Marketing

20% Email Marketing

20% Fulfillment +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

RSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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Federal Division Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Research Triangle Park, NC

Services provided

50% Back Office Outsourcing

50% Business Consulting

Back Office Outsourcing and Business Consulting company Federal Division Management was founded in 1998. The company focuses on Back Office Outsourcing and Business Consulting, and is small.
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The Blacksand Group

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Davidson, NC

Services provided

20% Branding

20% Call Center Services

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Social Media Marketing

The Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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Inside Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Sales Outsourcing

30% Demand Generation Marketing

10% Account-Based Marketing +2 services

5% Email Marketing

5% Event Marketing

Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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Raleigh, NC

3717 National Drive
Raleigh, NC 27612
10 - 15

+1 202 695 1582

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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Huntersville, NC

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Carbon Design

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

40% Digital Strategy

30% Sales Outsourcing

30% UX/UI Design

Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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Epsilon Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Arlington, VA

2231 Crystal Drive Ste. 205
Arlington, VA 22202
1

828-398-5400

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Professional
Clients have consistently praised GCS Agents for their professionalism in project management and service delivery. One client highlighted their ability to seamlessly transition into a new organization while maintaining high performance metrics, such as answering calls within 30–60 seconds without any missed calls. The executive leadership was noted for their accessibility and proactive communication, which contributed to successful collaborations. Overall, the sentiment towards GCS Agents' professionalism is overwhelmingly positive.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

Our main concern was adhering to the ADA, which meant having a call center available when our customers needed it. Also, that meant having the capacity to address all calls on a 7-day week basis. We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

Long Island City, NY

3-00 Northern Blvd
Long Island City, NY 11101
151 - 200

+1 718-393-4999

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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Albany, NY

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Austin, TX

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Gungho

1.8 2 reviews

$5,000+

Undisclosed

50 - 249

Charlotte, NC

Services provided

75% Sales Outsourcing

25% Email Marketing

Gungho is a lead generation company specializing in business development services. Although Gungho achieved some lead generation targets, feedback indicates inconsistent outcomes, with approximately 50% of reviews highlighting challenges such as inadequate follow-ups and limited commercial success with generated leads. Clients appreciated Gungho's ability to access prospective clients but noted potential improvements in meeting coordination and lead quality.

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Reviews mention Accessible
The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.

Appointment Setting Services for Technology Company

3.0 May 30, 2023

They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience

Gungho has garnered feedback from clients in the Financial Services and IT Services industries. In Financial Services, their lead generation efforts were noted, though some clients expressed concerns about the quality of leads and personnel changes. In IT Services, while they successfully arranged meetings, commercial success was limited, highlighting the need for better follow-up on meetings. Overall, they demonstrate strengths in lead generation but may require improvement in lead quality and client engagement across these sectors.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding Gungho's cost and value for money reflects a mixed sentiment. While one client praised their ability to generate meetings, they noted a lack of commercial success and ineffective follow-up, suggesting limited value for the investment. Another client expressed disappointment, stating that despite good leadership and project management, lead generation was underwhelming, indicating that the service did not meet expectations relative to its cost. Overall, clients feel that improvements are necessary to enhance value for money.
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Charlotte, NC

5600 77 Center Drive
Charlotte, NC 28217
10 - 15

+1 980 5000 933

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Accu-Call

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wilmington, NC

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Accu-Call is a small Wilmington, North Carolina-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

40% Demand Generation Marketing

20% Account-Based Marketing

20% Email Marketing +2 services

10% Call Center Services

10% Sales Outsourcing

ResponsePoint is a lead generation and marketing services company with a focus on enhancing sales and customer engagement through strategies like account-based marketing and call center services. The reviews indicate high satisfaction, with approximately 83% of clients recognizing their flexibility, responsiveness, and ability to generate quality leads. Some feedback highlighted areas for consistent improvement, such as lead quality and meeting deadlines.

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Reviews mention Exceeds expectations
ResponsePoint consistently exceeded client expectations, particularly noted for facilitating over 150 quality meetings within six months, significantly contributing to business growth. Clients praised their exemplary project management, timely delivery, and high responsiveness to evolving needs. The proactive approach and ability to provide high-quality leads were highlighted as impressive aspects of their service, with no identified areas for improvement, reflecting overall satisfaction with the partnership.

Call Center Services & Lead Gen for Market Research Co

5.0 Apr 11, 2024

Within the initial six-month period, ResponsePoint successfully facilitated over 150 quality meetings, exceeding our expectations and significantly contributing to our business growth trajectory. ResponsePoint's project management was exemplary. They consistently met deadlines and were highly responsive to our evolving needs, demonstrating flexibility and a proactive approach throughout the engagement.
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Industry Experience

ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.
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Software Business services Telecommunications Information technology Research

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.
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Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)
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NTT Business Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

60% Staffing

40% Call Center Services

NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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Healthcare Business Reps, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Leland, NC

Services provided

25% AI Development

25% Back Office Outsourcing

25% Blockchain +1 service

25% Cybersecurity

Healthcare Business Reps, LLC is a small Cybersecurity company founded in 2017. Their team focuses on Cybersecurity and Artificial Intelligence.
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Outboundless

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Elizabeth City, NC

Services provided

100% Sales Outsourcing

Small Sales Outsourcing company Outboundless, is located in Elizabeth City, North Carolina. Their services include Sales Outsourcing.
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Stratifyd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

60% AI Development

20% Call Center Services

20% Marketing Strategy

Stratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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Ecomm Pro Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +4 services

10% Advertising

10% Digital Strategy

10% Marketing Strategy

10% Social Media Marketing

Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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Grace Federal Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Back Office Outsourcing

20% Executive Search

20% IT Managed Services +2 services

20% IT Staff Augmentation

20% Recruiting

IT managed services company Grace Federal Solutions was established in 2010. The small team specializes in IT managed services and IT staff augmentation.
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Redemptive Digital

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Back Office Outsourcing

20% Pay Per Click

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Redemptive Digital is a social media marketing company. Their small team is located in Raleigh, North Carolina. Their services include Social Media Marketing and Search Engine Optimization.
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Buzzadelic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greenville, NC

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Web Development +4 services

10% Advertising

10% Corporate Photography

10% Graphic Design

10% Video Production

Founded in 2013, Buzzadelic is a small Greenville, North Carolina-based SEO company. Their team focuses on Search Engine Optimization and Web Development.
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ArenaCX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% HR Consulting +2 services

5% Customer Service Outsourcing

5% Sales Outsourcing

ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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Studio Three 49

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Durham, NC

Services provided

30% Business Consulting

30% CRM Consulting and SI

20% Content Marketing +1 service

20% Sales Outsourcing

Studio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
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Rize

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Charlotte, NC

Services provided

25% Back Office Outsourcing

25% IT Strategy Consulting

20% IT Managed Services +2 services

20% Mobile App Development

10% Web Development

Rize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
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Charlotte, NC

525N Tryon St, Suite 1600
Charlotte, NC 28202
10 - 15

704.644.3089

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AACS Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

100% Call Center Services

AACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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The Lead Ninjas

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

50% Sales Outsourcing

25% Advertising

25% Social Media Marketing

Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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Leadorder.com

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Charlotte, NC

Services provided

80% Sales Outsourcing

20% Pay Per Click

Leadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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Voice Data Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Raleigh, NC

Services provided

50% Back Office Outsourcing

50% Custom Software Development

Voice Data Solutions, Inc. Is a software development firm and Back Office Outsourcing company. They were established in 2002 and focus on Custom Software Development and Back Office Outsourcing.
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ZellDog Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntersville, NC

Services provided

40% Fractional CMO Services

10% Branding

10% Conversion Optimization +4 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

ZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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Lift Marketing Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cornelius, NC

Services provided

20% Fractional CMO Services

10% Branding

10% Business Consulting +6 services

10% Content Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Lift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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Solid Stratagems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wake Forest, NC

Services provided

10% Call Center Services

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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Xperience Ads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morrisville, NC

Services provided

40% Pay Per Click

20% Affiliate Marketing

20% Email Marketing +1 service

20% Sales Outsourcing

Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
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Inveniv

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cary, NC

Services provided

50% Branding

20% CRM Consulting and SI

20% Call Center Services +1 service

10% UX/UI Design

Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
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Influence to Action

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

20% AI Development

20% Affiliate Marketing

20% Content Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Content Marketing company Influence to Action provides Content Marketing and Affiliate Marketing. They were founded in 1999.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Portfolio examples and industry recognition

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Top BPO Companies in North Carolina

List of the Top North Carolina BPO Services

Reviews mention Adaptable

Staff Augmentation for Home Management App Company

Industry Experience

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What Clients Have Said

Reviews mention Efficient

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Outsourced Accounting & Content Writing for IT Services Firm

CX Outsourcing for Financial Services Firm

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Reviews mention Proactive

Lead Generation for Party Rental Services Co

Back-Office Outsourcing & Appointment Setting for SaaS Firm

Back-Office Outsourcing for Business Consulting Firm

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

Customer Service Outsourcing for Attorney Firm

Reviewed 20 times in the past 6 months

Industry Experience

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Reviews mention Establish clear expectations

Data Mining to Assess Global Pain Landscape

Reviewed 4 times in the past 6 months

Industry Experience

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Reviews mention Helpful

After Hours Call Services for Water Provider

Industry Experience

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Reviews mention Well-organized projects

Digital Marketing for Family Law Firm

Web Dev & Digital Marketing for Millwork Company

Digital Marketing Strategy for Biotechnology Firm

Industry Experience

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What Clients Have Said

Industry Experience

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Reviews mention Personable

Recruiting Services for Relationship Management Company

Customer Service for E-Commerce and Consumer Products Co.

Industry Experience

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Reviews mention Unique expertise

Bookkeeping Services for Accounting Firm

Reviewed 5 times in the past 6 months

Big Outsource is responsive

Reviews mention Results-oriented

Lead Gen Program for Information Security Company

Industry Experience

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Reviews mention Great project management

Email Marketing System Development for Digital Mktg Agency

Industry Experience

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What Clients Have Said

Reviews mention Proactive

Call Center Services for Global Tech Company

Call Center Services for Tech Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional