Top BPO Companies in North Carolina
6 Leaders 15 Contenders
65 Companies
List of the Top North Carolina BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves North CarolinaServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Average Project Cost Breakdown
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Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Serves North CarolinaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves North CarolinaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company
5.0 Mar 1, 2026Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$100,000+Undisclosed10,000+Serves North CarolinaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$25,000+Undisclosed50 - 249Troutman, NC
Services provided
25% Demand Generation Marketing25% Sales Outsourcing20% Account-Based Marketing +2 services15% Call Center Services15% Digital StrategySee all 5 projectsDemandZEN is a lead generation and appointment-setting company that specializes in driving sales opportunities through outbound sales calls and meetings. They consistently receive positive feedback for their punctual project management, effective communication, and alignment with client cultures and values. Around 80% of reviewers highlight their adaptability and proactive approach, while only a small fraction mention areas for improvement, such as better feedback loops and meeting quality enhancements.
Industry Experience
DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services.
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Insurance Other industries Energy & natural resources Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DemandZEN for providing excellent value for their cost, highlighting their effective communication and timely delivery. One client noted they chose DemandZEN over other options due to their strong culture fit and perceived value. Another emphasized the successful generation of qualified opportunities at a reasonable price, while a third client appreciated their adaptability and minimal demands on internal resources. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of their services.Was this helpful?
More responsive than most other service providers
Get in TouchDemandZEN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.
Reviews mention Proactive
Clients express a highly positive sentiment regarding the proactivity of AnswerLive. Notably, one client highlights their initiative in suggesting a text messaging system that improved communication efficiency, showcasing their attentiveness to client needs. Another client appreciates their quick responses and accessibility, describing the team as consistently pleasant and supportive, even in challenging situations. Overall, the feedback reflects a strong endorsement of AnswerLive's proactive approach to client service.-
After Hours Answering Services for Health Clinic
5.0 Feb 20, 2020During our transition to the text messaging system, I was impressed with their proactivity in suggesting the system to us. There was nothing wrong with the previous way, but their recommendation showed they truly took us into consideration. Now with the SMS system, we get a notification and can respond at our own convenience.
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Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Utilities Business services Healthcare Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
20% Social Media Marketing10% Advertising10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 13 projectsBOS Digital is a comprehensive digital marketing agency specializing in services such as social media management, SEO, content strategy, and online reputation management. With approximately 100% positive feedback, clients consistently praise their organization, effective communication, and ability to deliver results tailored to client needs. Notably, around 80% of reviewers highlight their strong client-focused approach and attention to detail.
Reviews mention Helpful
Clients have expressed high satisfaction with BOS Digital, noting their professionalism and effective collaboration. One client highlighted the substantial growth in followers and branding achieved through their social media marketing efforts. Additionally, the team's commitment to deadlines and meetings was praised. The client felt that BOS Digital genuinely aimed to support their growth, with no areas for improvement identified at this time, reflecting an overall positive sentiment.-
Social Media Marketing & PPC Services for Real Estate Firm
5.0 Jan 18, 2022I feel like they are very genuine and truly want to help the company grow. This unique approach sets them apart from others. BOS is always on top of deadlines and meetings, ensuring a smooth workflow between our teams.
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Industry Experience
BOS Digital has garnered positive feedback across multiple industries including Legal, Real Estate, Education, and Arts. Clients commend their expertise in digital marketing, website management, and social media strategy. In the Legal sector, they excelled in revitalizing digital presence, while in Real Estate, they enhanced branding and engagement. Their work in Education focused on branding for new projects, and in the Arts, they addressed advertising challenges effectively. Overall, clients widely appreciate their professionalism, communication, and results-driven approach.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BOS Digital's competitive pricing and exceptional value for money. One client noted that their pricing was the best compared to other vendors, emphasizing transparency and tailored service packages for smaller budgets. Another client appreciated the professional and reasonable proposal that fit their budget. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of BOS Digital's services, with clients feeling they receive significant returns on their investments.Was this helpful?
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Services provided
100% Sales OutsourcingSee all 2 projectsProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.
Reviews mention Results-oriented
Clients have consistently praised ProphetLogic for their results-oriented approach, noting their commitment to client success. One client highlighted them as "the most results-oriented vendor we have ever worked with," emphasizing their ability to exceed expectations and deliver significant outcomes, including winning new strategic accounts. Overall, the sentiment reflects a strong appreciation for ProphetLogic's focus on achieving tangible results and their dedication to continuous improvement.-
Lead Gen Program for Information Security Company
5.0 Mar 24, 2022We have won new logo accounts including strategic accounts through the program ProphetLogic has designed and executed for us. They are the most results-oriented vendor we have ever worked with. They care about the success of our business.
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Industry Experience
ProphetLogic has effectively served clients in the Financial Services and IT Services industries, excelling in sales pipeline enhancement and lead generation. Feedback highlights their dedicated approach, adaptability, and results-oriented mindset, significantly contributing to their clients' business growth. Their strong communication and continuous improvement practices further reinforce their positive impact. Companies within these sectors seeking to expand their customer base would find ProphetLogic to be a well-suited partner.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.Was this helpful?
See All Locations (2)Cornelius, NC
19109 West Catawba Avenue
Cornelius, NC 2803110 - 15
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$5,000+$300+ / hr2 - 9Ocean Isle Beach, NC
Services provided
100% Sales OutsourcingSee all 3 projectsHowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.
Reviews mention Professional
The feedback regarding HowtouseClay.com highlights their professionalism through timely project management and responsive communication. One client praised their expertise, noting that the team provided exceptional value even post-project completion. The client emphasized the professionalism of HowtouseClay.com’s staff, stating they were 'true pros' and delivered a successful cold email outreach system that significantly increased qualified leads, demonstrating an impressive ROI.-
Email Marketing System Development for Digital Mktg Agency
5.0 Jul 17, 2024The project management was delivered on time and they were very responsive to my needs. The added value even after the project was completed. HowtouseClay.com's team was true pros and provided excellent value for the investment.
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Industry Experience
HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.Was this helpful?
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$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Services provided
30% AI Development25% AI Agents20% Generative AI +2 services15% Custom Software Development10% Call Center ServicesSee all 2 projectsKeona Health is a healthcare technology company specializing in streamlining patient care and communication. With 100% positive feedback from reviewers, clients appreciate their exceptional project management and support, often exceeding deadlines and resolving issues promptly. Their commitment to aligning company values and providing value for cost is frequently highlighted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Keona Health reflect a positive overall sentiment, highlighting their exceptional project management and responsiveness. A client praised their ability to deliver ahead of schedule and noted the outstanding support provided, with timely resolutions to inquiries. The alignment of company values and budget considerations were also key factors in the decision to partner with Keona Health. Overall, clients express strong satisfaction and confidence in their collaborative efforts.Was this helpful?
Industry Experience
Keona Health has demonstrated significant expertise in the Medical industry, particularly in enhancing patient care and communication through innovative solutions. Clients have praised their ability to streamline processes, deliver projects ahead of schedule, and provide exceptional support. Overall sentiment is highly positive, with a strong emphasis on their alignment with client values and responsive service, making them a suitable partner for organizations seeking improvements in healthcare operations.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Keona Health's pricing, noting that it fits within their budget while providing good value for the cost. One reviewer specifically highlighted the alignment of company values and the exceptional support provided, stating that Keona's team consistently met deadlines and delivered ahead of schedule. Overall, the feedback indicates that clients perceive Keona Health as a cost-effective partner that enhances their operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Greensboro, NC
Services provided
38% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +1 service13% Sales OutsourcingAnomaly Squared - BPO is a Customer Service Outsourcing company. The Greensboro, North Carolina-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingAnswering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Morrisville, NC
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Document Digitization & Management20% RecruitingSee all 1 projectsRelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingLaunched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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$5,000+< $25 / hr50 - 249Raleigh, NC
Services provided
100% Customer Service OutsourcingChat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Asheville, NC
Services provided
100% Call Center ServicesDaniels Communications, Inc. Is a phone answering service founded in 1955. Based in Asheville, North Carolina, the team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Waxhaw, NC
Services provided
25% AI Consulting25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingHeyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Services provided
40% Direct Marketing40% Sales Outsourcing20% StaffingRent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
30% Call Center Services30% Sales Outsourcing10% Back Office Outsourcing +3 services10% Market Research10% Marketing Strategy10% Public RelationsInfinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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$1,000+$25 - $49 / hr2 - 9Rocky Mount, NC
Services provided
100% Call Center ServicesLaunched in 2023, Mensen Praten, a small call center company, is headquartered in Rocky Mount, North Carolina. Their team specializes in Call Center Services.
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$5,000+$100 - $149 / hr10,000+Morrisville, NC
Services provided
20% Back Office Outsourcing20% Custom Software Development20% ERP Consulting and SI +2 services20% IT Managed Services20% IoT DevelopmentNeusoft Corporation, a custom software development company, was established in 1991. The team provides Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (2)Morrisville, NC
Location: Morrisville (Headquarters) 3000 RDU Center Drive, Suite 119
Morrisville, NC 27560+1 919 600 6701
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$1,000+< $25 / hr10 - 49Concord, NC
Services provided
30% Staffing20% Recruiting10% Executive Search +7 services10% Recruitment Process Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% IT Staff Augmentation5% Sales OutsourcingElevate and Delegate LLC is a Staffing company. Launched in 2021, the team focuses on Staffing and Recruiting. The agency is located in Concord, North Carolina.
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$1,000+< $25 / hr10 - 49Wake Forest, NC
Services provided
15% Web Development10% Customer Service Outsourcing5% Accounting +14 services5% Advertising5% Back Office Outsourcing5% Branding5% Call Center Services5% Direct Marketing5% Logo5% Market Research5% Mobile App Development5% Other Marketing5% Recruiting5% Sales Outsourcing5% Social Media Marketing5% Staffing5% Web DesignCrestpoint Bridge is a web development firm. They were launched in 2024 and offer Web Development and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
20% Direct Marketing20% Email Marketing20% Fulfillment +4 services10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingRSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed2 - 9Research Triangle Park, NC
Services provided
50% Back Office Outsourcing50% Business ConsultingBack Office Outsourcing and Business Consulting company Federal Division Management was founded in 1998. The company focuses on Back Office Outsourcing and Business Consulting, and is small.
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$1,000+$25 - $49 / hr2 - 9Davidson, NC
Services provided
20% Branding20% Call Center Services20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingThe Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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UndisclosedUndisclosed2 - 9Huntersville, NC
Services provided
5% AI Consulting5% AI Development5% Advertising +17 services5% Application Management & Support5% Application Testing5% Branding5% Business Consulting5% CRM Consulting and SI5% Call Center Services5% Content Writing Services5% Corporate Training & Coaching5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% Language Interpretation5% Mobile App Development5% Sales Outsourcing5% Translation5% Web DevelopmentFounded in 2025, PropelusAI is a small Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Sales Outsourcing30% Demand Generation Marketing10% Account-Based Marketing +2 services5% Email Marketing5% Event MarketingLaunched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
Read moreSee All Locations (2)Raleigh, NC
3717 National Drive
Raleigh, NC 2761210 - 15
+1 202 695 1582
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$1,000+< $25 / hr10 - 49Huntersville, NC
Services provided
45% Customer Service Outsourcing40% Staffing15% Call Center ServicesIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
40% Digital Strategy30% Sales Outsourcing30% UX/UI DesignCarbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed50 - 249Weaverville, NC
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Greensboro, NC
Services provided
60% Back Office Outsourcing30% Customer Service Outsourcing10% Business ConsultingBack Office Outsourcing company RoofAssist LLC is in Greensboro, North Carolina. They offer Back Office Outsourcing and Customer Service Outsourcing and were launched in 2025.
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
40% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.
Reviews mention Professional
Client feedback reflects a highly professional sentiment towards GCS Agents, emphasizing their effective management and seamless integration into operations. One client noted, 'Their team addressed the project professionally,' and highlighted the absence of missed calls and prompt communication. Additionally, they praised GCS Agents for maintaining high performance metrics despite industry challenges. Overall, clients appreciate their commitment to service quality and responsiveness, reinforcing GCS Agents' reputation as a dependable partner in call center operations.-
Call Center Services for Public Transportation Agency
5.0 Feb 27, 2020We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Call Center Services for Public Transportation Agency
5.0 Feb 27, 2020GCS Agents also attended meetings with community advocates. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them. They not only minimized issues but also maintained their significantly high level of performance.
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Industry Experience
GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing Information technology Energy & natural resources IT Services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.Was this helpful?
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$1,000+< $25 / hr50 - 249Greensboro, NC
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Greensboro, NC
822 North Em St
Greensboro, NC 27401336.274.1501
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$5,000+Undisclosed10,000+Fayetteville, NC
Services provided
35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Fayetteville, NC
235 North McPherson Church Road
Fayetteville, NC 283031001 - 2000
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$1,000+$25 - $49 / hr2 - 9Wilmington, NC
Services provided
50% Call Center Services50% Customer Service OutsourcingAccu-Call is a small Wilmington, North Carolina-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed50 - 249Charlotte, NC
Services provided
75% Sales Outsourcing25% Email MarketingSee all 2 projectsGungho is a lead generation company specializing in business development services. Although Gungho achieved some lead generation targets, feedback indicates inconsistent outcomes, with approximately 50% of reviews highlighting challenges such as inadequate follow-ups and limited commercial success with generated leads. Clients appreciated Gungho's ability to access prospective clients but noted potential improvements in meeting coordination and lead quality.
Reviews mention Accessible
The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.-
Appointment Setting Services for Technology Company
3.0 May 30, 2023They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience
Gungho has experience in various industries, notably in financial services and anti-financial crime sectors. Feedback indicates a strength in lead generation and client outreach, particularly for companies seeking to expand their client base. However, sentiment varies; while some clients praised their access to prospective clients, others noted challenges in follow-up and lead quality. Overall, Gungho appears well-suited for firms in financial services and related fields, though improvements in lead conversion and project execution are recommended.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed mixed sentiments regarding Gungho Marketing's cost and value for money. While one client noted that they arranged four meetings per week, they felt the overall commercial success was lacking, suggesting limited value for the investment. Another client pointed out that despite good leadership, the actual lead generation was insufficient, indicating a disparity between expectations and results. Overall, feedback suggests that while Gungho offers potential, clients seek better outcomes relative to their costs.Was this helpful?
See All Locations (2)Charlotte, NC
5600 77 Center Drive
Charlotte, NC 2821710 - 15
+1 980 5000 933
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
20% Document Digitization & Management16% AI Development16% Back Office Outsourcing +3 services16% Digital Strategy16% IT Managed Services16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (4)Charlotte, NC
5230 Westinghouse Boulevard
Charlotte, NC 2827350 - 75
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$5,000+$25 - $49 / hr50 - 249Cary, NC
Services provided
40% Demand Generation Marketing20% Account-Based Marketing20% Email Marketing +2 services10% Call Center Services10% Sales OutsourcingSee all 8 projectsResponsePoint is a lead generation and marketing services company with a focus on enhancing sales and customer engagement through strategies like account-based marketing and call center services. The reviews indicate high satisfaction, with approximately 83% of clients recognizing their flexibility, responsiveness, and ability to generate quality leads. Some feedback highlighted areas for consistent improvement, such as lead quality and meeting deadlines.
Reviews mention Understands their clients' needs
ResponsePoint demonstrates a strong understanding of client needs, as highlighted by feedback emphasizing their tailored approach to solutions. Clients appreciated the company's commitment to customizing strategies based on specific objectives, which fostered effective outcomes. One client noted that ResponsePoint's ability to address concerns promptly contributed positively to the project experience, despite some delays in deliverables. Overall, the sentiment reflects confidence in their client-centric approach, although timeliness remains an area for improvement.-
Account-Based Marketing & Demand Generation Svcs for Communication Platform
4.0 Apr 16, 2024What I found most impressive about ResponsePoint is their tailored approach to our needs. They don't offer generic solutions but take the time to understand our objectives and customize their strategies accordingly. This level of personalization ensured effective solutions aligned closely with our goals, setting them apart from others.
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Industry Experience
ResponsePoint has garnered positive feedback across various industries, including Life Sciences, Business Services, Telecommunications, Information Technology, and Research. Clients commend their expertise in lead generation and customized marketing strategies, with notable strengths in project management and responsiveness. The overall sentiment reflects satisfaction with their ability to deliver quality leads and support business growth, although some feedback points to inconsistencies in lead quality and project timelines. Companies in tech and research sectors may find a particularly strong match with ResponsePoint's offerings.
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Research Software Business services Telecommunications Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted ResponsePoint's competitive pricing and perceived value for money. One client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized the affordability while appreciating the successful lead generation outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with several clients expressing satisfaction with the return on investment relative to the services rendered.Was this helpful?
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
60% Staffing40% Call Center ServicesNTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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UndisclosedUndisclosed2 - 9Leland, NC
Services provided
25% AI Development25% Back Office Outsourcing25% Blockchain +1 service25% CybersecurityHealthcare Business Reps, LLC is a small Cybersecurity company founded in 2017. Their team focuses on Cybersecurity and Artificial Intelligence.
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$5,000+Undisclosed2 - 9Elizabeth City, NC
Services provided
100% Sales OutsourcingSmall Sales Outsourcing company Outboundless, is located in Elizabeth City, North Carolina. Their services include Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
60% AI Development20% Call Center Services20% Marketing StrategyStratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +4 services10% Advertising10% Digital Strategy10% Marketing Strategy10% Social Media MarketingEcomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
20% Back Office Outsourcing20% Executive Search20% IT Managed Services +2 services20% IT Staff Augmentation20% RecruitingIT managed services company Grace Federal Solutions was established in 2010. The small team specializes in IT managed services and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
20% Back Office Outsourcing20% Pay Per Click20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentRedemptive Digital is a social media marketing company. Their small team is located in Raleigh, North Carolina. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Greenville, NC
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Web Development +4 services10% Advertising10% Corporate Photography10% Graphic Design10% Video ProductionFounded in 2013, Buzzadelic is a small Greenville, North Carolina-based SEO company. Their team focuses on Search Engine Optimization and Web Development.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
30% Back Office Outsourcing30% Call Center Services30% HR Consulting +2 services5% Customer Service Outsourcing5% Sales OutsourcingArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Durham, NC
Services provided
30% Business Consulting30% CRM Consulting and SI20% Content Marketing +1 service20% Sales OutsourcingStudio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
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Undisclosed$50 - $99 / hr50 - 249Charlotte, NC
Services provided
25% Back Office Outsourcing25% IT Strategy Consulting20% IT Managed Services +2 services20% Mobile App Development10% Web DevelopmentRize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
Read moreSee All Locations (2)Charlotte, NC
525N Tryon St, Suite 1600
Charlotte, NC 2820210 - 15
704.644.3089
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UndisclosedUndisclosed2 - 9Greensboro, NC
Services provided
100% Call Center ServicesAACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
50% Sales Outsourcing25% Advertising25% Social Media MarketingEstablished in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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UndisclosedUndisclosed2 - 9Charlotte, NC
Services provided
80% Sales Outsourcing20% Pay Per ClickLeadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
80% Affiliate Marketing20% Sales OutsourcingLocated in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
Read moreSee All Locations (3)Raleigh, NC
421 Fayetteville St, Suite 1100, PMB 600
Raleigh, NC 276011
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List of the Top 6 North Carolina BPO Services
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UndisclosedUndisclosed50 - 249Gastonia, NC
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
34.1/40.017.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
29.1/40.016.2/20 Reviews6.3/10 Clients & Experience6.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Ability to deliver
21.4/40.016.2/20 Reviews0.3/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$300+ / hr2 - 9Ocean Isle Beach, NC
Ability to deliver
19.6/40.015.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Ability to deliver
22.2/40.016.6/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Greensboro, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Morrisville, NC
Ability to deliver
5.9/40.00/20 Reviews1.9/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Raleigh, NC
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Asheville, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Waxhaw, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr2 - 9Rocky Mount, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10,000+Morrisville, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Concord, NC
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Wake Forest, NC
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Greensboro, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Research Triangle Park, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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