Top BPO Companies in Nashville
19 Companies
List of the Top Nashville BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Nashville, TNServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Exceeds expectations
Clients express that Solvo Global consistently exceeds expectations, particularly highlighting their unmatched talent pool and high-level professionalism. One executive noted exceptional support during the hiring process, stating, "Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship." Additionally, the seamless communication and customized service have been praised, with clients appreciating the efficiency and effectiveness in scaling their businesses.-
Business Consulting & Recruiting Servies for Booking Agency
5.0 Nov 9, 2023High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
$1,000+< $25 / hr1,000 - 9,999Serves Nashville, TNServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Nashville, TNServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.
Reviews mention Proactive
Client feedback highlights Remote CoWorker's proactive approach, with multiple instances of exceeding expectations. For example, one client noted their virtual assistant consistently kept tasks on track, delivering reports ahead of schedule and providing updates without prompting. Another client praised their account manager for anticipating needs and offering timely support, which facilitated seamless team integration. Overall, the sentiment reflects strong appreciation for their proactive communication and organizational skills, fostering a reliable partnership.-
Lead Generation for Party Rental Services Co
5.0 Feb 9, 2024The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Back-Office Outsourcing & Appointment Setting for SaaS Firm
5.0 Oct 24, 2023They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm
5.0 Nov 18, 2024The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co
5.0 Sep 20, 2024What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm
5.0 Mar 21, 2025They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Nashville, TNServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a sales and marketing services company known for its expertise in lead generation, outbound marketing, and sales management. The company has received predominantly positive feedback, with 90% of reviewers expressing satisfaction with their work. Recurring themes in reviews include JumpCrew's professionalism, adaptability, and effective project management skills, with multiple clients highlighting their ability to meet goals and react swiftly to changing needs.
Reviews mention Exceeds expectations
Clients have expressed that JumpCrew's project management skills have significantly exceeded their expectations, showcasing impressive organization and attention to detail. One client highlighted their ability to meet weekly KPIs for conversions and meetings, reporting a satisfaction rate of 90%. Additionally, clients appreciate the effective communication methods employed by JumpCrew, including video calls and presentations, which further contribute to their positive experience.-
Lead Processing & Qualifying for Global Workforce Platform
4.5 May 3, 2022Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these.
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Industry Experience
JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive JumpCrew's services as offering good value for money, with several noting competitive pricing and flexibility. One client highlighted a significant investment of $500,000, yet expressed high satisfaction with the results achieved, indicating a strong return on investment. Another client appreciated the comprehensive support and project management, emphasizing that the quality of deliverables exceeded expectations. However, a common theme was the desire for quicker hiring processes, suggesting room for improvement in scaling their services more efficiently.Was this helpful?
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$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Services provided
100% Call Center ServicesSvast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Nashville, TNServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Nashville, TNServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Personable
Clients consistently highlight Boldr.'s personable approach, noting their strong relationship-building skills and commitment to understanding client needs. For instance, the VP of operations praised their team's friendly and responsive demeanor, stating, 'Their personalities are pleasant, helpful, and friendly.' Additionally, the Customer Happiness Team Lead commended Boldr. for their proactive communication and adaptability, emphasizing that 'no request was too much for them to take on.' Overall, the sentiment reflects a high level of satisfaction with Boldr.'s personable service.-
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$10,000+< $25 / hr250 - 999Serves Nashville, TNServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.-
Virtual Assistant Services for Software Company
5.0 Jul 30, 2025The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
30% Back Office Outsourcing30% Call Center Services10% Business Consulting +3 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Sales OutsourcingEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% IT Managed ServicesAutomated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +4 services10% Branding10% Graphic Design10% Social Media Marketing10% Web DesignSee all 1 projectsCelebelle is a social media marketing company that specializes in managing and developing strategies for platforms like Instagram, Facebook, and LinkedIn. Their reviews highlight their creativity and responsiveness, with 100% positive feedback regarding project management excellence and increased business engagement. Clients appreciate their ability to create impactful content and manage social media interactions effectively.
Industry Experience
Celebelle has garnered positive feedback primarily in the healthcare industry, particularly from senior care providers. Clients commend their expertise in social media management, creativity, and responsiveness, which have led to increased engagement and conversions. The overall sentiment reflects satisfaction with their project management and strategic insights, making them a strong candidate for healthcare clients seeking effective marketing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Celebelle as offering good value for money, particularly in social media management. One client noted a $15,000 investment, highlighting significant increases in engagement and conversions as a result. Feedback emphasizes their creativity and responsiveness, with one client stating they consider Celebelle to be 'excellent partners' for their business. Overall sentiment is highly positive, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
100% Call Center ServicesLegal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911More than 5k
+57 601 743 3303
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 9 projectsOutboundView is a specialized lead generation and sales enablement company that offers outsourced cold calling, email marketing, and multi-channel campaigns. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their effectiveness in increasing leads and meeting scheduling targets. OutboundView is praised for its responsiveness, process-oriented approach, and ability to align with client goals, with no suggested areas for improvement from clients.
Reviews mention Proactive
Clients express a highly positive sentiment regarding OutboundView's proactive approach, highlighting their investment in understanding client needs and crafting tailored strategies. One client noted, 'The team at OutboundView is invested in my company,' and praised their ability to generate meetings and discuss strategic improvements. Overall, feedback indicates that OutboundView's proactive engagement effectively meets client expectations and drives results.-
Lead Generation for Medical E-Commerce Company
5.0 Feb 18, 2020The team at OutboundView is invested in my company. They’ve come up with different ideas and approaches to accomplish my vision. They’re not only doing outbound calls but discussing strategy and other things that will help increase our productivity with me.
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Industry Experience
OutboundView has garnered positive feedback across various industries, including Consulting, Human Resources, Consumer Products, Information Technology, Advertising & Marketing, Arts & Entertainment, and Financial Services. Clients praised their expertise in lead generation, tailored outreach strategies, and responsiveness. The overall sentiment is highly favorable, with particular strengths noted in their process-oriented approach and ability to deliver measurable outcomes, making them a commendable choice for organizations seeking to enhance their outbound sales efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Arts, entertainment & music Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OutboundView's exceptional value for money, noting their cost-effectiveness and alignment with company values. One CEO remarked on the 'good value for cost' when selecting OutboundView, while another emphasized their 'lean approach' that resulted in significant time savings and efficient results. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, further supported by a consistent record of meeting or exceeding project goals.Was this helpful?
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
16% IT Managed Services12% Call Center Services12% Cloud Consulting & SI +5 services12% Cybersecurity12% IT Staff Augmentation12% IT Strategy Consulting12% Other IT Consulting and SI12% Unified Communications Consulting & SIEstablished in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
30% Back Office Outsourcing16% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Nashville, TN
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Advertising +5 services10% Branding10% Content Marketing10% Public Relations10% Sales Outsourcing10% Web DesignLam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
15% Email Marketing15% Social Media Marketing15% Web Design +5 services15% Web Development10% Ecommerce Marketing10% Graphic Design10% Sales Outsourcing10% Search Engine OptimizationVirtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49College Grove, TN
Services provided
40% Accounting20% Back Office Outsourcing20% Cybersecurity +1 service20% IT Strategy ConsultingENABLIZER is a small Accounting company. They offer Accounting and IT strategy consulting and were established in 2004.
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UndisclosedUndisclosedFreelancerNashville, TN
Services provided
20% Pay Per Click20% Sales Outsourcing20% Web Design +4 services10% E-Commerce Development10% Email Marketing10% SMS Marketing10% Video MarketingDIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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UndisclosedUndisclosed2 - 9Murfreesboro, TN
Services provided
40% Search Engine Optimization20% Email Marketing20% Sales Outsourcing +1 service20% Social Media MarketingAlpyne Strategy, LLC is a small SEO services firm established in 2019. Their team specializes in Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Mt. Juliet, TN
Services provided
10% Branding10% Content Marketing10% Content Writing Services +8 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design5% Email Marketing5% LogoIn Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesSee all 3 projectsCapital Accounts LLC is a provider of outbound services, specializing in improving client productivity and increasing revenue through efficient collections work. Reviews highlight their excellent work quality and strong customer service, with 100% of clients noting significant cost savings. Some feedback suggests potential improvements in employee management, while many appreciate their environmentally friendly practices. Overall, the company receives overwhelmingly positive feedback.
Reviews mention High-quality work
Capital Accounts LLC has received commendations for their high-quality work, with clients noting the 'excellent' quality of their services and describing them as 'outstanding.' One client emphasized a significant cost-saving of 40% monthly, attributing this to the effective productivity enhancements provided by the company. Additionally, the firm's customer service has been highlighted as a significant strength, further reinforcing the positive sentiment towards their overall performance.-
Collections for Medium-sized Company
4.5 Dec 22, 2017The quality of work is excellent. I think the quality of Capital Accounts is outstanding.
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Industry Experience
Capital Accounts LLC has received positive feedback across various industries, including IT Services, Information Technology, and Other Industries. Clients commend their strong customer service, effective outbound strategies, and ability to enhance productivity and revenue generation. The overall sentiment highlights the provider's expertise in handling outbound services, showcasing their strengths in cost reduction and high-quality work. Companies seeking efficient outbound solutions in IT-related sectors or productivity-focused fields may find Capital Accounts LLC a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Capital Accounts LLC's excellent value for money, noting significant cost savings. One client reported a monthly savings of 40%, while another estimated a savings of $10,000 each month. Their pricing structure is described as good, and clients appreciate the strong return on investment and effective customer service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and quality of service.Was this helpful?
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UndisclosedUndisclosed10 - 49Hohenwald, TN
Services provided
15% Search Engine Optimization15% Web Design10% Advertising +6 services10% Branding10% Email Marketing10% Graphic Design10% Logo10% Sales Outsourcing10% Social Media MarketingOCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Franklin, TN
Services provided
25% Back Office Outsourcing25% Branding25% Fractional CMO Services +1 service25% RecruitingHarris CMO Partners is a branding company. In Franklin, Tennessee, the team provides Branding and Back Office Outsourcing.
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Ability to Deliver considers three criteria:
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List of the Top 1 Nashville BPO Services
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$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.3/40.015.2/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Ability to deliver
6.8/40.00/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
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UndisclosedUndisclosed10 - 49Nashville, TN
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UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
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90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
27/40.016.2/20 Reviews6.5/10 Clients & Experience4.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Back Office Outsourcing88% Other -
$1,000+< $25 / hr250 - 999Clarksville, TN
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$100 - $149 / hr2 - 9Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49College Grove, TN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosedFreelancerNashville, TN
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Murfreesboro, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Mt. Juliet, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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