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Top Call Center Services & Voice Services in Nashville

Ratings Updated: August 25, 2026

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Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

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Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Efficient
Helpware CX has received positive feedback regarding their efficiency in project execution and support services. Clients highlighted their quick onboarding processes, with one client noting that an agent was hired within two weeks, and praised their ability to meet deadlines consistently. The communication and responsiveness of Helpware's team were also commended, with clients feeling supported and able to focus on core business activities. Overall, the sentiment surrounding their efficiency is highly favorable.

Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew specializes in lead management and Contact Center Services, providing efficient handling of inbound and outbound call tasks. With a 90% satisfaction rate, clients highlight their robust project management and capacity to meet weekly KPIs. Their organized approach and detail-oriented team effectively manage customer interactions, enhancing client engagements and ensuring reliable telephonic support.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read more
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Industry Experience

JumpCrew has received positive feedback across various industries, notably in Education, SaaS, Advertising & Marketing, and Arts & Entertainment. Clients commend their expertise in lead generation, sales management, and project execution. In Education, they excelled in engaging with K12 and higher education sectors. In SaaS, they effectively scaled email marketing and lead generation. Overall sentiment reflects a strong capability in managing sales teams and delivering quality results, making JumpCrew a suitable partner for clients in these sectors.
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Human Resources Education Software Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.
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Gainesville, Florida (1) Port Saint Lucie, Florida (1) Sarasota, Florida (1) Denver, Colorado (1) Lake Oswego, Oregon (1) Philadelphia, Pennsylvania (1)

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Svast Healthcare Technologies

Not yet reviewed

$250,000+

$25 - $49 / hr

50 - 249

Brentwood, TN

Services provided

100% Call Center Services

Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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United States (6) Canada (1) Malaysia (1)

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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Nashville, TN

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (5) Poland (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Nashville, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Legal Intake Professionals

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

100% Call Center Services

Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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Answer One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brentwood, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
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Featured

What are Featured Providers?
Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Exceptional performance
Clients have lauded Appointment Setter Online for their exceptional performance in appointment setting, noting a significant increase in booked appointments and an impressive 80% lead conversion rate. One client highlighted the team's extensive training, stating that they possess in-depth knowledge of the roofing business, enabling them to effectively engage prospects. The firm’s responsiveness and project management, including regular updates and effective CRM integration, have also been commended, with clients expressing satisfaction and recommending their services to others in the construction sector.

Appointment Setting for Roofing Co

5.0 Jul 9, 2025

The quality of their work has exceeded our expectations. Appointment Setter Online has over-delivered what we expected from them. The team is definitely delivering the target, and we’re happy with that.
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4 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Goodlettsville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advantage Locksmith Store is a Business Consulting company. They are in Goodlettsville, Tennessee, and their services include Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Business Consulting company, was founded in 1990. The team specializes in Business Consulting and Back Office Outsourcing.
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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

OutboundView is a specialized outbound call center service provider focused on lead generation and strategic outreach, offering services such as telemarketing, contact center services, and customer support. With reviews highlighting their effective project management and personalized approach, 100% of clients reported successful outcomes, including meeting and partnership setups, with several emphasizing their efficiency, attention to detail, and impactful communication strategies.

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Reviews mention High-quality work
OutboundView has received high praise for delivering high-quality work, exemplified by their ability to consistently book an average of 15 new meetings per month, leading to significant partnerships. One client noted their impressive attention to detail and effective communication, highlighting that they differentiate themselves from larger firms. The client emphasized the remarkable ROI and the effectiveness of their workflow, stating that OutboundView has been a great partner with no notable areas for improvement.

Outreach & Appointment Setting for Insurance Company

5.0 Jun 6, 2019

In our first month, we set 10 meetings with qualified partners. This was way above and beyond our expectations. The workflow was incredibly effective. They were very easy to work with and typically very communicative.
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Appointment Setting for E-Commerce Company

5.0 Jun 17, 2019

They’re able to deliver even though they’re a small, boutique shop. This differentiates them from other appointment setting companies that are huge call centers. Their people and their attention to detail really set them apart.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
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1 of 1 Nashville-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Nashville

Nashville-based Call Center Services project highlight

Lead Generation & Appointment Setting for Audio Tech Firm
5.0 — OutboundView reaches out to decisions makers at target organizations to set up meetings. The team creates contact lists based on key demographics to guide their outreach process. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Reviewers in Nashville highlight OutboundView's skill in identifying decision-makers within tough markets and niche industries. Clients emphasize their seamless workflow, tailored strategies, and success in setting qualified meetings, demonstrating deep understanding of local business needs.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

25% Back Office Outsourcing

25% Business Consulting

20% Commercial Development +2 services

20% Sales Outsourcing

10% Building Security Services

City Locksmith Services is a Business Consulting company established in 2005. The firm focuses on Business Consulting and Back Office Outsourcing, and is small.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Estate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
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Employee Pooling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

30% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +3 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Sales Outsourcing

Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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Blue Equinox

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

12% Call Center Services

16% IT Managed Services

12% Cloud Consulting & SI +5 services

12% Cybersecurity

12% IT Staff Augmentation

12% IT Strategy Consulting

12% Other IT Consulting and SI

12% Unified Communications Consulting & SI

Established in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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Automated Business Solutions International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% IT Managed Services

Automated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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Reviews mention Easy to work with
Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers. It has been 10 years.
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Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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Manufacturing IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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Lam.Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Nashville, TN

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Web Design

Lam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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Virtual Collective

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

15% Email Marketing

15% Social Media Marketing

15% Web Design +5 services

15% Web Development

10% Ecommerce Marketing

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

Virtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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Alpyne Strategy, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Murfreesboro, TN

Services provided

40% Search Engine Optimization

20% Email Marketing

20% Sales Outsourcing +1 service

20% Social Media Marketing

Founded in 2019, Alpyne Strategy, LLC is a small Murfreesboro, Tennessee-based SEO services firm. Their team offers Search Engine Optimization and Email Marketing.
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DIGITAL Marketing Agency (Music City Shopper)

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Nashville, TN

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Web Design +4 services

10% E-Commerce Development

10% Email Marketing

10% SMS Marketing

10% Video Marketing

DIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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KNC Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mt. Juliet, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +8 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Email Marketing

5% Logo

In Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Capital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.

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Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Collections for Medium-sized Company
4.5 — Read more
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Industry Experience

Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
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Other industries Other Industry Information technology

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Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)

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OCGnow

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hohenwald, TN

Services provided

15% Search Engine Optimization

15% Web Design

10% Advertising +6 services

10% Branding

10% Email Marketing

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Social Media Marketing

OCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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Top Call Center Services & Voice Services in Nashville

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