Home Call Centers United States Tennessee Nashville

Top Call Center Services & Voice Services in Nashville

Ratings Updated: June 20, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Nashville, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

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Reviews mention Accommodating
Clients have consistently praised VSA for their accommodating nature, with specific feedback highlighting their flexibility in addressing client needs and suggestions. One client noted their team is 'very flexible and accommodating of any feedback,' fostering a customer-centric environment. Another client emphasized their 'phenomenal' communication and ability to adjust to changing schedules. Overall, sentiment regarding VSA's accommodating attitude is overwhelmingly positive, reflecting their commitment to client satisfaction and collaboration.

Lead Generation for SaaS Company

5.0 Sep 30, 2021

They really tailored their services to our needs and invested a lot of time in managing the campaign and tweaking different elements to maximize success, despite us being a smaller client for them.
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Appointment Setting for Brand Services Company

5.0 Oct 22, 2018

They're very flexible and could easily adapt when we changed things around. There was nothing over those years that went wrong. We were very much in sync.
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Lead Generation Services for Software Dev Company

5.0 Aug 25, 2021

Their team is very flexible and accommodating of any feedback that we give them. They take all of our suggestions under advisement and foster positive conversations, which is very customer-centric. It’s also the other way around; I think they have close to 20 years of experience so they share any ideas or insight they have with us.
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Market Research for Senior Living Business

4.5 Jun 7, 2019

Their project management stands out first. They were able to work through a lot of ambiguity and deliver on time. They were also very customer service oriented from the start, providing professional, high-quality work while remaining personable, friendly, and accommodating.
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Client feedback regarding the overall cost and value for money of SalesRoads is largely positive. Reviewers frequently highlight the company's competitive pricing and the impressive return on investment achieved through their services. For instance, one client noted a substantial increase in sales volume and appointments, stating that SalesRoads' efforts led to a significant ROI. Another client emphasized the good value for cost, with consistent and qualified leads generated. Overall, clients appreciate the balance of cost-effectiveness and quality service provided.
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United States (61) Canada (2) Austria (1) Spain (1)

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1 of 2 Nashville-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Nashville

Nashville-based Call Center Services project highlight

Appointment-Setting Services for Design Agency
4.0 — A design agency hired SalesRoads (formerly VSA Prospecting) to book at least two appointments per week for them. Read more
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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1 of 1 Nashville-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Nashville

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.

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Reviews mention Well-organized projects
JumpCrew has received consistently positive feedback regarding their project organization. Clients noted their systematic approach in establishing clear objectives and maintaining regular communication, such as weekly updates and real-time data tracking. One client highlighted their 'most organized partner' experience, emphasizing efficient onboarding and timely deliverables. Another client praised JumpCrew for their detail-oriented project management and ability to swiftly adapt to changing needs, indicating a strong overall sentiment of satisfaction with their organizational capabilities.

Client & Location Scouting for Education & Childcare Co

5.0 Mar 30, 2023

The process that JumpCrew followed at the very start helped establish clear objectives that both parties could work towards. Our sales manager, Linda, took great care in seeking to understand exactly what types of clients we were looking for, how we were looking to consume data, and what type of data was most important. We connected formally once a week for updates on the work, utilized a live Google Sheet for real-time data, and used Slack to answer questions or celebrate milestones.
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Lead Processing & Qualifying for Global Workforce Platform

4.5 May 3, 2022

Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these. JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results.
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Email Marketing & Lead Generation for SaaS Company

5.0 Oct 27, 2021

They are the most organized partner that I have ever worked with. Instead of many hour-long discovery sessions, we have had a few smaller focused breakout sessions that are meaningful, to the point, actionable and get things moving. Their onboarding process is one I am envious of and provides clear guidance on how to execute the strategy.
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Industry Experience

JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive JumpCrew's services as offering good value for money, with several noting competitive pricing and flexibility. One client highlighted a significant investment of $500,000, yet expressed high satisfaction with the results achieved, indicating a strong return on investment. Another client appreciated the comprehensive support and project management, emphasizing that the quality of deliverables exceeded expectations. However, a common theme was the desire for quicker hiring processes, suggesting room for improvement in scaling their services more efficiently.
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Gainesville, Florida (1) Port Saint Lucie, Florida (1) Sarasota, Florida (1) Denver, Colorado (1) Lake Oswego, Oregon (1) Philadelphia, Pennsylvania (1)

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Svast Healthcare Technologies

Not yet reviewed

$250,000+

$25 - $49 / hr

50 - 249

Brentwood, TN

Services provided

100% Call Center Services

Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nashville, TN

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.8 68 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nashville, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services. The firm is praised for its ability to execute precise outreach strategies that are highly tailored to client needs, particularly in complex and regulated markets. Across reviews, 100% of clients note their reliable project management and commitment to delivering timely, measurable outcomes, such as consistently booking 10-22 qualified meetings per month.

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Reviews mention Customized support
A-SALES AB has received overwhelmingly positive feedback regarding their customized support. Clients highlighted their responsiveness and ability to adapt to specific needs, with one stating they were 'anticipating and adapting' to requirements. Another remarked on the tailored approach that fostered deep business relationships rather than generic strategies. The structured project management and timely deliverables further reinforced the positive sentiment, showcasing their commitment to personalized client engagement.

Lead Generation Services for IT Company

5.0 Apr 2, 2024

We're impressed with how A-Sales has personalised our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. They didn't just fill our pipeline; they crafted deep-rooted business relationships. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

What impressed us most about A-Sales was the balance between their data-driven approach and their personal touch. They did not rely on generic outreach but instead created highly tailored messaging that resonated with different markets and job roles.
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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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Legal Intake Professionals

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

100% Call Center Services

Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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Answer One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brentwood, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Goodlettsville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advantage Locksmith Store is a Business Consulting company. They are in Goodlettsville, Tennessee, and their services include Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Business Consulting company, was founded in 1990. The team specializes in Business Consulting and Back Office Outsourcing.
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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

OutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.

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Reviews mention Results-oriented
Clients expressed a strong sentiment of being results-oriented regarding OutboundView's performance. The CEO of Collective Brains INC noted their commitment to generating quality leads and effective project management, highlighting their understanding of goals and products. Similarly, a sales leader from a sports partnerships company praised OutboundView for their precise targeting and ability to engage decision-makers, leading to successful meetings and partnerships. Overall, clients were impressed with OutboundView's focus on results and efficient workflows.

Lead Generation & Appointment Setting for Audio Tech Firm

5.0 Jun 17, 2019

We've seen great successes through our work with OutboundView. They’ve been able to engage leads, set meetings, and play a key role in onboarding new partners. We enjoy the success and precise targeting that OutboundView provides.
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Industry Experience

OutboundView has demonstrated expertise across various industries, including financial services, IT, and arts and entertainment, receiving positive feedback for their lead generation and appointment-setting capabilities. Clients commend their process-oriented approach, adaptability, and effective communication. In the financial sector, they excelled in meeting partner outreach goals, while in IT, they streamlined sales efforts with a focus on demonstrating software. Overall, the sentiment is highly favorable, indicating a strong match for clients seeking growth in lead generation and strategic outreach.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Other Industry Financial services Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OutboundView's strong value for money, with feedback indicating that their services are competitively priced. For instance, one CEO noted, 'Good value for cost,' while another remarked on their 'lean approach' that led to cost savings. Additionally, a director praised the 'incredible ROI' from their investment, emphasizing that the results exceeded expectations. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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1 of 1 Nashville-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Nashville

Nashville-based Call Center Services project highlight

Lead Generation & Appointment Setting for Audio Tech Firm
5.0 — OutboundView reaches out to decisions makers at target organizations to set up meetings. The team creates contact lists based on key demographics to guide their outreach process. Read more
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

25% Back Office Outsourcing

25% Business Consulting

20% Commercial Development +2 services

20% Sales Outsourcing

10% Building Security Services

City Locksmith Services is a Business Consulting company established in 2005. The firm focuses on Business Consulting and Back Office Outsourcing, and is small.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Estate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
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Employee Pooling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

30% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +3 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Sales Outsourcing

Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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Blue Equinox

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

12% Call Center Services

16% IT Managed Services

12% Cloud Consulting & SI +5 services

12% Cybersecurity

12% IT Staff Augmentation

12% IT Strategy Consulting

12% Other IT Consulting and SI

12% Unified Communications Consulting & SI

Established in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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Automated Business Solutions International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% IT Managed Services

Automated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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Lam.Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Nashville, TN

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Web Design

Lam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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Virtual Collective

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

15% Email Marketing

15% Social Media Marketing

15% Web Design +5 services

15% Web Development

10% Ecommerce Marketing

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

Virtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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DIGITAL Marketing Agency (Music City Shopper)

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Nashville, TN

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Web Design +4 services

10% E-Commerce Development

10% Email Marketing

10% SMS Marketing

10% Video Marketing

DIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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Alpyne Strategy, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Murfreesboro, TN

Services provided

40% Search Engine Optimization

20% Email Marketing

20% Sales Outsourcing +1 service

20% Social Media Marketing

Alpyne Strategy, LLC is a small SEO services firm established in 2019. Their team specializes in Search Engine Optimization and Social Media Marketing.
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KNC Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mt. Juliet, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +8 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Email Marketing

5% Logo

In Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Capital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.

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Reviews mention High-quality work
Clients have consistently praised the high-quality work provided by the company, with one review highlighting their 'excellent' service and 'outstanding' quality. Additionally, the client noted significant productivity gains, estimating a 40% savings in time and money each month. The well-developed structure of the organization contributes to their effective service delivery, reinforcing the overall positive sentiment regarding their work quality.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Collections for Medium-sized Company
4.5 — Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised the company's cost-effectiveness, with one noting a monthly savings of 40% and another estimating a $10,000 monthly reduction in expenses. The overall sentiment reflects satisfaction with the pricing structure, described as 'good', and a strong return on investment. Clients appreciate the quality of service relative to the costs incurred, emphasizing both value for money and effective customer support.
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Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)

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OCGnow

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hohenwald, TN

Services provided

15% Search Engine Optimization

15% Web Design

10% Advertising +6 services

10% Branding

10% Email Marketing

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Social Media Marketing

OCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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Top Call Center Services & Voice Services in Nashville

List of the Top Nashville Call Center Companies & Voice Services

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