Top Call Center Services & Voice Services in Tennessee
3 Leaders 15 Contenders
44 Companies
List of the Top Tennessee Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves TennesseeServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsSalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.
Reviews mention Personable
SalesRoads has received overwhelmingly positive feedback regarding their personable approach. Clients have noted that the SalesRoads team is not only responsive but also genuinely invested in their success. One client emphasized the team's exceptional communication and the genuine interest shown by SalesRoads in their company. Another client highlighted the friendly and accommodating nature of the SalesRoads staff, which contributed to a collaborative working environment. Overall, the sentiment reflects a strong appreciation for the personal touch SalesRoads brings to their client relationships.-
Market Research for Senior Living Business
4.5 Jun 7, 2019Their project management stands out first. They were able to work through a lot of ambiguity and deliver on time. They were also very customer service oriented from the start, providing professional, high-quality work while remaining personable, friendly, and accommodating.
Read Full Review
Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Information Technology, Media, Financial Services, and Manufacturing. Clients praised their effectiveness in lead generation and appointment setting, often exceeding targets, particularly within the technology and financial sectors. Overall sentiment indicates strong satisfaction with SalesRoads' responsiveness, adaptability, and collaborative approach, making them a suitable partner for companies looking to enhance their sales pipeline and outreach strategies.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Helpful
Helpware CX has received overwhelmingly positive feedback regarding their helpfulness. Clients highlighted the team's commitment to providing seamless, 24/7 support and their proactive approach in addressing concerns. For instance, one client noted the agents' adeptness and willingness to learn about their business. Another emphasized the effective communication and friendly demeanor of the Helpware team. Overall, clients expressed satisfaction with Helpware's performance and noted no significant areas for improvement.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
Read Full Review -
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review -
Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
Read Full Review -
Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Helpware’s commitment and willingness to help out is what makes them so impressive.
Read Full Review -
Staff Augmentation for Computer Software Company
4.5 Oct 24, 2019They have found two spectacular people who have been a pleasure to work with. They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew specializes in lead management and Contact Center Services, providing efficient handling of inbound and outbound call tasks. With a 90% satisfaction rate, clients highlight their robust project management and capacity to meet weekly KPIs. Their organized approach and detail-oriented team effectively manage customer interactions, enhancing client engagements and ensuring reliable telephonic support.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read moreWas this helpful?
Industry Experience
JumpCrew has received positive feedback across various industries, notably in Education, SaaS, Advertising & Marketing, and Arts & Entertainment. Clients commend their expertise in lead generation, sales management, and project execution. In Education, they excelled in engaging with K12 and higher education sectors. In SaaS, they effectively scaled email marketing and lead generation. Overall sentiment reflects a strong capability in managing sales teams and delivering quality results, making JumpCrew a suitable partner for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Human Resources Education Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialized outbound call center service provider focused on lead generation and strategic outreach, offering services such as telemarketing, contact center services, and customer support. With reviews highlighting their effective project management and personalized approach, 100% of clients reported successful outcomes, including meeting and partnership setups, with several emphasizing their efficiency, attention to detail, and impactful communication strategies.
Industry Experience
OutboundView has demonstrated notable expertise in various industries, including Other Industries (consulting and mentoring), Information Technology, Advertising & Marketing, Arts, Entertainment & Music, and Financial Services. Clients consistently praise their lead generation capabilities, responsiveness, and strategic approach, resulting in increased meetings and qualified leads. Overall sentiment is highly positive across these sectors, with specific strengths in cold calling, campaign development, and tailored outreach strategies, making them a strong fit for companies looking to enhance their sales and marketing efforts.
Read All ReviewsSelect Industry to see insights
Consulting Human Resources Consumer Products Advertising & marketing Information technology Financial services Other Industry Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
View projects from:
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+$200 - $300 / hr50 - 249Serves TennesseeServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
17 of 18 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.Was this helpful?
22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves TennesseeServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
$1,000+Undisclosed2 - 9Memphis, TN
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% E-Commerce Development10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 2 projectsKing Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding strategies. Reviews indicate 100% positive feedback, highlighting their thoroughness, authenticity, and effective communication. Clients appreciate their attention to detail and strategic insights, with significant improvements in web presence and clarity in branding, as demonstrated by a 12% increase in website traffic and streamlined messaging frameworks.
Reviews mention Passionate about their work
Clients consistently express high regard for King Creative Co.'s passionate approach, highlighting Bart's authentic energy and commitment to their success. One client noted that Bart challenges them to think critically, demonstrating genuine interest in their goals. The dedication to ensuring alignment and providing clarity in branding was particularly praised, with clients feeling valued and well-supported throughout the process. Overall, the sentiment reflects a strong appreciation for the team's passion and effective communication.-
Branding & Comms Strategy for SaaS Trucking Startup
5.0 Apr 8, 2020They challenged us to think about important things because they want to see us succeed. Bart is a very authentic person with a ton of energy and passion. His advice leads us in the right direction. Also, he makes sure to listen to what is most important to us.
Read Full Review
Was this helpful?
Industry Experience
King Creative Co. has established a strong reputation across diverse industries, including computer repair and transportation. Clients have praised their expertise in SEO marketing, web development, and branding, highlighting their thoroughness and effective communication. Their impact is notably evident in improved online presence and clarity in branding strategies. Overall sentiment reflects confidence and satisfaction, making them a suitable partner for businesses in need of marketing and branding solutions, particularly in tech and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Software TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive King Creative Co. as providing good value for money despite some higher costs. One client noted a monthly SEO investment of approximately $1,250, highlighting significant revenue growth and improved website metrics as a result. Another client spent $5,000 and praised the clarity and effectiveness gained from their branding framework. Overall, feedback suggests that while their services may not be the cheapest, they deliver high-quality results that justify the investment.Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Jonesborough, TN
Services provided
100% Call Center ServicesFreeswitchdialer is a call center established in 2011. Headquartered in Jonesborough, Tennessee, the team offers Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Knoxville, TN
Services provided
70% Call Center Services30% Customer Service OutsourcingAccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
100% Call Center ServicesLegal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAtlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Brentwood, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
Read more -
UndisclosedUndisclosed10 - 49Goodlettsville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvantage Locksmith Store is a Business Consulting company. They are in Goodlettsville, Tennessee, and their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExclusive Locksmith Service, a Business Consulting company, was founded in 1990. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
$5,000+Undisclosed2 - 9Memphis, TN
Services provided
25% Content Marketing25% Marketing Strategy25% Sales Outsourcing +1 service25% Web DesignWayfind Marketing is an in Memphis, Tennessee. The team specializes in.
Read more -
$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Services provided
10% Call Center Services40% IT Managed Services25% Cybersecurity +2 services15% Customer Service Outsourcing10% Cloud Consulting & SITrimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
25% Back Office Outsourcing25% Business Consulting20% Commercial Development +2 services20% Sales Outsourcing10% Building Security ServicesCity Locksmith Services is a Business Consulting company established in 2005. The firm focuses on Business Consulting and Back Office Outsourcing, and is small.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Cookeville, TN
Services provided
15% Branding15% Search Engine Optimization15% UX/UI Design +5 services15% Web Design10% Cybersecurity10% Logo10% Sales Outsourcing10% Web DevelopmentBreeze Branding, a branding company, was launched in 2023. The team specializes in Branding and Search Engine Optimization and is located in Cookeville, Tennessee.
Read more -
UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
40% Search Engine Optimization20% Email Marketing20% Sales Outsourcing +1 service20% Social Media MarketingSEO agency Alpyne Strategy, LLC is in Nashville, Tennessee and Murfreesboro, Tennessee. The team provides Search Engine Optimization and Email Marketing.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
30% Call Center Services30% Back Office Outsourcing10% Business Consulting +3 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Sales OutsourcingEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
12% Call Center Services16% IT Managed Services12% Cloud Consulting & SI +5 services12% Cybersecurity12% IT Staff Augmentation12% IT Strategy Consulting12% Other IT Consulting and SI12% Unified Communications Consulting & SIEstablished in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
Read more -
$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesSee all 3 projectsCapital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.
Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.-
Collections for Medium-sized Company
4.5 Dec 22, 2017The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
Read Full Review
Was this helpful?
Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
Read All ReviewsSelect Industry to see insights
Other industries Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Capital Accounts LLC for their competitive pricing and strong value for money. One client noted their pricing as 'good' while another mentioned savings of approximately $10,000 monthly. Overall sentiment reflects satisfaction with the return on investment, as clients reported increased collections and productivity. The company is recognized for delivering quality service that justifies their costs, contributing to positive client experiences.Was this helpful?
-
-
$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Services provided
100% Call Center ServicesSvast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% IT Managed ServicesAutomated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
Read more -
$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingSee all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.-
Payment Processing for Mid-sized IT Firm
3.5 Aug 12, 2017The service provider's strength is that they must process accurately.
Read Full Review
Was this helpful?
Industry Experience
Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
Read All ReviewsSelect Industry to see insights
Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Memphis, TN
Services provided
35% Call Center Services35% Back Office Outsourcing30% Content Writing ServicesMed Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
Read more -
$5,000+$100 - $149 / hr2 - 9Signal Mountain, TN
Services provided
20% Content Marketing20% Sales Outsourcing20% Social Media Marketing +3 services15% Digital Strategy15% Marketing Strategy10% Direct MarketingIn Signal Mountain, Tennessee, ProLinkLeads is a social media marketing agency. The team offers Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed10 - 49Chattanooga, TN
Services provided
30% Call Center Services70% Business ConsultingCRVAS, a Business Consulting company, was established in 2016. The small team specializes in Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Cookeville, TN
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingFounded in 2015, Hometown Digital Marketing Agency is a social media marketing agency. The firm specializes in Social Media Marketing and Email Marketing, and is small.
Read more -
UndisclosedUndisclosed10 - 49Seymour, TN
Services provided
100% Call Center ServicesAnswering Service One, an answering service, specializes in Call Center Services. The firm is headquartered in Seymour, Tennessee.
Read more -
UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +2 services15% Customer Service Outsourcing10% TranslationProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Chattanooga, TN
Services provided
20% Email Marketing20% Sales Outsourcing20% Social Media Marketing +4 services10% Branding10% Marketing Strategy10% Pay Per Click10% Web Design8Bend Marketing, LLC is a Chattanooga, Tennessee-based social media marketing agency. Established in 2019, the team focuses on Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Memphis, TN
Services provided
25% CRM Consulting and SI20% AI Consulting20% Branding +2 services20% Sales Outsourcing15% Business ConsultingLocated in Memphis, Tennessee, MVMT Group is a CRM consulting and SI company. Established in 2021, the team specializes in CRM consulting and SI and Branding.
Read more -
$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)See all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
Read 3 Reviews3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.
Read All ReviewsSelect Industry to see insights
Retail Other Industry UtilitiesWas this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed10 - 49Hohenwald, TN
Services provided
15% Search Engine Optimization15% Web Design10% Advertising +6 services10% Branding10% Email Marketing10% Graphic Design10% Logo10% Sales Outsourcing10% Social Media MarketingOCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
Read more -
$5,000+$150 - $199 / hr10 - 49Knoxville, TN
Services provided
10% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing10% Unified Communications Consulting & SIBizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
Read more -
$5,000+$100 - $149 / hr2 - 9Nashville, TN
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Advertising +5 services10% Branding10% Content Marketing10% Public Relations10% Sales Outsourcing10% Web DesignLam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
15% Email Marketing15% Social Media Marketing15% Web Design +5 services15% Web Development10% Ecommerce Marketing10% Graphic Design10% Sales Outsourcing10% Search Engine OptimizationVirtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Powell, TN
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% Graphic Design10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignFounded in 2014, Be Media Savvy, Inc. Is a branding agency. Their team specializes in Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Mt. Juliet, TN
Services provided
10% Branding10% Content Marketing10% Content Writing Services +8 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design5% Email Marketing5% LogoIn Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Ooltewah, TN
Services provided
25% Pay Per Click25% Search Engine Optimization25% Web Design +2 services15% UX/UI Design10% Sales OutsourcingWebWyze, a SEO agency, was launched in 2023. The team focuses on Search Engine Optimization and Pay Per Click and is based in Ooltewah, Tennessee.
Read more -
UndisclosedUndisclosedFreelancerNashville, TN
Services provided
20% Pay Per Click20% Sales Outsourcing20% Web Design +4 services10% E-Commerce Development10% Email Marketing10% SMS Marketing10% Video MarketingDIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
Read more -
UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
20% Pay Per Click20% Search Engine Optimization10% AI Development +5 services10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Video Marketing10% Web DesignThe Web Mavericks, a SEO services firm, was founded in 2008. The company provides Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosedFreelancerMemphis, TN
Services provided
10% CRM Consulting and SI10% Content Marketing10% Content Writing Services +7 services10% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentPlatforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Tennessee Call Center Companies & Voice Services
-
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
23.8/40.016.2/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Jonesborough, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Knoxville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Brentwood, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Goodlettsville, TN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$5,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Ability to deliver
7.6/40.00/20 Reviews2.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Cookeville, TN
Ability to deliver
6.8/40.00/20 Reviews2.8/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.