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Top Call Center Services & Voice Services in Tennessee

Ratings Updated: August 5, 2026

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Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Tennessee

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

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Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tennessee

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Tennessee

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Tennessee

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew specializes in lead management and Contact Center Services, providing efficient handling of inbound and outbound call tasks. With a 90% satisfaction rate, clients highlight their robust project management and capacity to meet weekly KPIs. Their organized approach and detail-oriented team effectively manage customer interactions, enhancing client engagements and ensuring reliable telephonic support.

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Reviews mention Professional
Clients consistently commend JumpCrew for their professionalism, expertise, and proactive engagement. One CEO noted their team was 'very positive, knowledgeable, conscientious, and professional,' while a CMO highlighted their organization and speed in delivering quality work. The ability of JumpCrew to understand specific client needs and provide tailored solutions further underscores their professional approach. Overall, the sentiment reflects a high level of satisfaction with JumpCrew's professional demeanor and project management capabilities.

Sales Outreach for Textbook & Curriculum Online Portal

5.0 Jun 14, 2022

They did a great job. They were very positive, knowledgeable, conscientious, professional, and proactive. We have a lot of good things to say about JumpCrew, but they stood out for their professionalism and engagement. They knew their craft, and we always got a call back from them.
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Email Marketing & Lead Generation for SaaS Company

5.0 Oct 27, 2021

They are the most organized partner that I have ever worked with. Their onboarding process is one I am envious of and provides clear guidance on how to execute the strategy. Their professionalism and expertise across a number of complicated channels was impressive. Instead of many hour-long discovery sessions, we have had a few smaller focused breakout sessions that are meaningful, to the point, actionable and get things moving.
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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read more
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Industry Experience

JumpCrew has received positive feedback across various industries, notably in Education, SaaS, Advertising & Marketing, and Arts & Entertainment. Clients commend their expertise in lead generation, sales management, and project execution. In Education, they excelled in engaging with K12 and higher education sectors. In SaaS, they effectively scaled email marketing and lead generation. Overall sentiment reflects a strong capability in managing sales teams and delivering quality results, making JumpCrew a suitable partner for clients in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.
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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

OutboundView is a specialized outbound call center service provider focused on lead generation and strategic outreach, offering services such as telemarketing, contact center services, and customer support. With reviews highlighting their effective project management and personalized approach, 100% of clients reported successful outcomes, including meeting and partnership setups, with several emphasizing their efficiency, attention to detail, and impactful communication strategies.

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Reviews mention Team players
Clients consistently highlight OutboundView's collaborative nature, describing them as 'an extension of our team.' Feedback indicates a highly effective workflow, with one client noting their ease of communication and individualized approach. The team was praised for their proactive engagement, exceeding client expectations by setting 10 meetings in the first month. Overall sentiment reflects strong appreciation for their team-oriented mindset and commitment to client goals.

Outreach & Appointment Setting for Insurance Company

5.0 Jun 6, 2019

The workflow was incredibly effective. They were very easy to work with and typically very communicative. I was impressed with how individualized their approach was. They felt like an extension of our team.
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Industry Experience

OutboundView has demonstrated notable expertise in various industries, including Other Industries (consulting and mentoring), Information Technology, Advertising & Marketing, Arts, Entertainment & Music, and Financial Services. Clients consistently praise their lead generation capabilities, responsiveness, and strategic approach, resulting in increased meetings and qualified leads. Overall sentiment is highly positive across these sectors, with specific strengths in cold calling, campaign development, and tailored outreach strategies, making them a strong fit for companies looking to enhance their sales and marketing efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Other Industry Financial services Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
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Lincoln, Nebraska (3) Nashville, Tennessee (2) Calabasas, California (1) Bellevue, Washington (1) Pittsburgh, Pennsylvania (1)

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tennessee

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Communicative
The feedback regarding six eleven global services highlights their strong communication skills and responsiveness. Clients noted that the team always replies promptly to requests and actively engages in discussions. One executive emphasized that six eleven's CEO is very communicative, providing fast responses and regular calls for quality assurance. Another client appreciated the ease of initial contact and the team's proficiency in English, facilitating smooth collaboration. Overall, the sentiment towards their communication is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Tennessee

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Creative
Clients have praised A-SALES AB for their innovative approach and proactive communication, highlighting their ability to deliver high-quality leads and effective client acquisition systems. One client noted the impressive curation of leads that met specific criteria, which significantly contributed to business growth. Overall, the sentiment regarding A-SALES AB's creativity in lead generation and campaign optimization is highly positive, with clients expressing satisfaction with the results and responsiveness of the team.

Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

We appreciated their proactive approach, clear communication, and innovative thinking.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Tennessee

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding strategies. Reviews indicate 100% positive feedback, highlighting their thoroughness, authenticity, and effective communication. Clients appreciate their attention to detail and strategic insights, with significant improvements in web presence and clarity in branding, as demonstrated by a 12% increase in website traffic and streamlined messaging frameworks.

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Reviews mention High-quality work
Clients consistently praise King Creative Co. for their high-quality work, particularly highlighting their thoroughness and effective marketing strategies. One client noted significant improvements in website traffic, attributing these results to the company's diligent efforts. The CEO of a computer repair company commended their honest approach and strong work ethic, stating, 'They don’t cut corners and they make sure they do everything correctly.' Overall, the sentiment reflects strong satisfaction with the quality of services provided.

SEO & Web Dev for Computer Repair Company

5.0 Jun 16, 2021

The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience

King Creative Co. has established a strong reputation across diverse industries, including computer repair and transportation. Clients have praised their expertise in SEO marketing, web development, and branding, highlighting their thoroughness and effective communication. Their impact is notably evident in improved online presence and clarity in branding strategies. Overall sentiment reflects confidence and satisfaction, making them a suitable partner for businesses in need of marketing and branding solutions, particularly in tech and service-oriented sectors.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive King Creative Co. as providing good value for money despite some higher costs. One client noted a monthly SEO investment of approximately $1,250, highlighting significant revenue growth and improved website metrics as a result. Another client spent $5,000 and praised the clarity and effectiveness gained from their branding framework. Overall, feedback suggests that while their services may not be the cheapest, they deliver high-quality results that justify the investment.
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freeswitchdialer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Jonesborough, TN

Services provided

100% Call Center Services

Freeswitchdialer is a call center established in 2011. Headquartered in Jonesborough, Tennessee, the team offers Call Center Services.
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AccessNurse

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Knoxville, TN

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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Legal Intake Professionals

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

100% Call Center Services

Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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Answer One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brentwood, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Goodlettsville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advantage Locksmith Store is a Business Consulting company. They are in Goodlettsville, Tennessee, and their services include Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Business Consulting company, was founded in 1990. The team specializes in Business Consulting and Back Office Outsourcing.
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Wayfind Marketing

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

25% Content Marketing

25% Marketing Strategy

25% Sales Outsourcing +1 service

25% Web Design

Wayfind Marketing is an in Memphis, Tennessee. The team specializes in.
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Trimen Computer Systems, LLC

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

Johnson City, TN

Services provided

10% Call Center Services

40% IT Managed Services

25% Cybersecurity +2 services

15% Customer Service Outsourcing

10% Cloud Consulting & SI

Trimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

25% Back Office Outsourcing

25% Business Consulting

20% Commercial Development +2 services

20% Sales Outsourcing

10% Building Security Services

City Locksmith Services is a Business Consulting company established in 2005. The firm focuses on Business Consulting and Back Office Outsourcing, and is small.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Estate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
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Breeze Branding

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Cookeville, TN

Services provided

15% Branding

15% Search Engine Optimization

15% UX/UI Design +5 services

15% Web Design

10% Cybersecurity

10% Logo

10% Sales Outsourcing

10% Web Development

Breeze Branding, a branding company, was launched in 2023. The team specializes in Branding and Search Engine Optimization and is located in Cookeville, Tennessee.
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Employee Pooling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

30% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +3 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Sales Outsourcing

Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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Blue Equinox

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

12% Call Center Services

16% IT Managed Services

12% Cloud Consulting & SI +5 services

12% Cybersecurity

12% IT Staff Augmentation

12% IT Strategy Consulting

12% Other IT Consulting and SI

12% Unified Communications Consulting & SI

Established in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Capital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.

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Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Collections for Medium-sized Company
4.5 — Read more
Read 3 Reviews

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Industry Experience

Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
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Other industries Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Capital Accounts LLC for their competitive pricing and strong value for money. One client noted their pricing as 'good' while another mentioned savings of approximately $10,000 monthly. Overall sentiment reflects satisfaction with the return on investment, as clients reported increased collections and productivity. The company is recognized for delivering quality service that justifies their costs, contributing to positive client experiences.
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Svast Healthcare Technologies

Not yet reviewed

$250,000+

$25 - $49 / hr

50 - 249

Brentwood, TN

Services provided

100% Call Center Services

Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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Automated Business Solutions International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% IT Managed Services

Automated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.
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Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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Med Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Memphis, TN

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Content Writing Services

Med Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
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ProLinkLeads

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Signal Mountain, TN

Services provided

20% Content Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

15% Digital Strategy

15% Marketing Strategy

10% Direct Marketing

In Signal Mountain, Tennessee, ProLinkLeads is a social media marketing agency. The team offers Social Media Marketing and Content Marketing.
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CRVAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chattanooga, TN

Services provided

30% Call Center Services

70% Business Consulting

CRVAS, a Business Consulting company, was established in 2016. The small team specializes in Business Consulting and Call Center Services.
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Hometown Digital Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cookeville, TN

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Founded in 2015, Hometown Digital Marketing Agency is a social media marketing agency. The firm specializes in Social Media Marketing and Email Marketing, and is small.
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Answering Service One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seymour, TN

Services provided

100% Call Center Services

Answering Service One, an answering service, specializes in Call Center Services. The firm is headquartered in Seymour, Tennessee.
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Knoxville Computer Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Seymour, TN

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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ProximoCX

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Knoxville, TN

Services provided

30% Call Center Services

30% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Translation

ProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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8Bend Marketing, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chattanooga, TN

Services provided

20% Email Marketing

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Branding

10% Marketing Strategy

10% Pay Per Click

10% Web Design

8Bend Marketing, LLC is a Chattanooga, Tennessee-based social media marketing agency. Established in 2019, the team focuses on Social Media Marketing and Email Marketing.
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MVMT Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Memphis, TN

Services provided

25% CRM Consulting and SI

20% AI Consulting

20% Branding +2 services

20% Sales Outsourcing

15% Business Consulting

Located in Memphis, Tennessee, MVMT Group is a CRM consulting and SI company. Established in 2021, the team specializes in CRM consulting and SI and Branding.
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Alpyne Strategy, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Murfreesboro, TN

Services provided

40% Search Engine Optimization

20% Email Marketing

20% Sales Outsourcing +1 service

20% Social Media Marketing

Alpyne Strategy, LLC is a small SEO services firm established in 2019. Their team specializes in Search Engine Optimization and Social Media Marketing.
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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Processes Support for Business Firm
5.0 — Read more
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Industry Experience

Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.
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Retail Other Industry Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs.
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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

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OCGnow

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hohenwald, TN

Services provided

15% Search Engine Optimization

15% Web Design

10% Advertising +6 services

10% Branding

10% Email Marketing

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Social Media Marketing

OCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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BizSprints

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Knoxville, TN

Services provided

10% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +4 services

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Unified Communications Consulting & SI

BizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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Lam.Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Nashville, TN

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Web Design

Lam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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Virtual Collective

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

15% Email Marketing

15% Social Media Marketing

15% Web Design +5 services

15% Web Development

10% Ecommerce Marketing

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

Virtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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Be Media Savvy, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Powell, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Founded in 2014, Be Media Savvy, Inc. Is a branding agency. Their team specializes in Branding and Marketing Strategy.
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KNC Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mt. Juliet, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +8 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Email Marketing

5% Logo

In Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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WebWyze

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ooltewah, TN

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Web Design +2 services

15% UX/UI Design

10% Sales Outsourcing

WebWyze, a SEO agency, was launched in 2023. The team focuses on Search Engine Optimization and Pay Per Click and is based in Ooltewah, Tennessee.
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DIGITAL Marketing Agency (Music City Shopper)

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Nashville, TN

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Web Design +4 services

10% E-Commerce Development

10% Email Marketing

10% SMS Marketing

10% Video Marketing

DIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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The Web Mavericks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Knoxville, TN

Services provided

20% Pay Per Click

20% Search Engine Optimization

10% AI Development +5 services

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Video Marketing

10% Web Design

The Web Mavericks, a SEO services firm, was founded in 2008. The company provides Search Engine Optimization and Pay Per Click.
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Platforms and Traffic

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Memphis, TN

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% Content Writing Services +7 services

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Platforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.
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Top Call Center Services & Voice Services in Tennessee

List of the Top Tennessee Call Center Companies & Voice Services

Reviews mention Communicative

Call Center Services for Software Dev Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Digital Marketing, SMM & SEO for Software Solutions Company

Call Center Services for Automotive Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is very responsive

Reviews mention Professional

Sales Outreach for Textbook & Curriculum Online Portal

Email Marketing & Lead Generation for SaaS Company

Lead Processing & Qualifying for Global Workforce Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Team players

Outreach & Appointment Setting for Insurance Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

BPO Services for Logistics & Supply Chain Company

BPO Services for Telecommuniactions & IT Services Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Creative

Lead Generation for Digital Marketing Agency

Reviewed 18 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Appointment Setter Online is very responsive

Award Winning Appointment Setting Team

Reviews mention High-quality work

SEO & Web Dev for Computer Repair Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Collections for Medium-sized Company

Collections for Medium-sized Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Payment Processing for Mid-sized IT Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Business Processes Support for Business Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said