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Top Call Center Services & Voice Services in Louisville

Ratings Updated: October 10, 2026
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9 Companies

Country: United States
State: Kentucky
City: Louisville

List of the Top Louisville Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 69 reviews
    Premier Verified
    $10,000+
    Undisclosed
    50 - 249
    Serves Louisville, KY

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.

    See all 69 projects

    Reviews mention Honest

    SalesRoads has received positive feedback regarding their honest approach to client engagement. A client noted appreciation for the team's dedication, stating they genuinely care about the client's success rather than just financial gain. When faced with a lull in meetings, SalesRoads openly supported the client's decision to explore additional options, demonstrating their commitment to the client's best interests. Overall, the sentiment reflects trust and satisfaction with SalesRoads' performance and communication.
    • Prospecting for IT Consulting Firm
      5.0 Aug 9, 2019

      I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.

      Read Full Review
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    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting Services for Material Handling Company

    5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated substantial expertise in various industries, such as Information Technology, Media, Manufacturing, and Financial Services. The feedback highlights their strengths in lead generation, appointment setting, and sales development. Clients have praised their responsiveness, organizational skills, and data-driven strategies, often resulting in increased sales and improved customer engagement. Overall, SalesRoads is well-regarded in technology and financial sectors, making them a strong fit for companies seeking effective outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Information technology Manufacturing Advertising & marketing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare Media

    View projects from:

    United States (65) Canada (2) Austria (1) Spain (1)
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    tracking image
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Louisville, KY

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Hard working

    Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

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    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

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    Select Industry to see insights

    Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Louisville, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
    Read 1 Recent Review
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
    View Profile Visit Website
    SixEleven Global Services and Solutions, Inc. Logotype

    SixEleven Global Services and Solutions, Inc.

    4.7 13 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Louisville, KY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

    See all 13 projects

    Reviews mention Exceptional results

    Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.

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    Industry Experience

    six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
    Read All Reviews

    View projects from:

    United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)
    View Profile Visit Website
  • Firstsource Solutions Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    1,000 - 9,999
    Louisville, KY

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Business Consulting +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Louisville, KY

    1661 Lyndon Farm Court
    Louisville, KY 40223

    101 - 150

    +1 502-499-0855

    See All Locations (4)
    View Profile
  • GlowTouch LLC Logotype

    Not yet reviewed

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Louisville, KY

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    10% Custom Software Development +2 services
    10% Mobile App Development
    10% Web Development

    GlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002.

    Read more
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  • BroadData Conferencing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Louisville, KY

    Services provided

    100% Call Center Services

    BroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993.

    Read more
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  • Greentech United Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Louisville, KY

    Services provided

    30% Contract Manufacturing
    15% Logistics & Supply Chain Consulting
    10% Ocean Freight +7 services
    10% Sales Outsourcing
    10% Warehousing & Distribution
    5% AI Development
    5% Business Consulting
    5% Commercial Development
    5% Freight forwarding
    5% Rail Freight

    Greentech United is a Contract Manufacturing company founded in 2022. The team offers Contract Manufacturing and Logistics & Supply Chain Consulting.

    Read more

    Louisville, KY

    552 East Market Street
    Louisville, KY 40202

    21 - 30

    +18002307004

    See All Locations (2)
    View Profile
  • GSM Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    250 - 999
    Louisville, KY

    Services provided

    10% Call Center Services
    15% Direct Marketing
    15% Social Media Marketing +6 services
    10% Advertising
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Sales Outsourcing
    10% Web Design

    Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.

    Read more

    Louisville, KY

    11524 Blankenbaker Access Drive
    Louisville, KY 40299

    6 - 9

    713.580.3900

    See All Locations (2)
    View Profile
  • Traffick Digital Medi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Louisville, KY

    Services provided

    20% Sales Outsourcing
    10% Conversion Optimization
    10% E-Commerce Development +6 services
    10% Email Marketing
    10% IT Managed Services
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Sales Outsourcing company Traffick Digital Medi is located in Louisville, Kentucky. They offer Sales Outsourcing and Social Media Marketing and were launched in 2019.

    Read more
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  • 11Path Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Prospect, KY

    Services provided

    30% Pay Per Click
    30% Search Engine Optimization
    20% Sales Outsourcing +1 service
    20% Social Media Marketing

    11Path Media is a small SEO company headquartered in Prospect, Kentucky. The team provides Search Engine Optimization and Pay Per Click.

    Read more
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  • Unique Dental Scheduling Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jeffersonville, IN

    Services provided

    100% Call Center Services

    Unique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.

    Read more
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  • Fort Knox National Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Elizabethtown, KY

    Services provided

    100% Call Center Services

    Fort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services.

    Read more
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List of the Top Louisville Call Center Companies & Voice Services

  1. Firstsource Solutions Logotype

    Firstsource Solutions

    $100,000+
    < $25 / hr
    1,000 - 9,999
    Louisville, KY

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    45% Call Center Services
    55% Other
    View Profile Visit Website
  2. GlowTouch LLC Logotype

    GlowTouch LLC

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Louisville, KY

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  3. BroadData Conferencing Logotype

    BroadData Conferencing

    Undisclosed
    Undisclosed
    10 - 49
    Louisville, KY

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  4. Greentech United Logotype

    Greentech United

    $5,000+
    Undisclosed
    50 - 249
    Louisville, KY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  5. GSM Logotype

    GSM

    $5,000+
    $100 - $149 / hr
    250 - 999
    Louisville, KY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  6. Traffick Digital Medi Logotype

    Traffick Digital Medi

    Undisclosed
    Undisclosed
    2 - 9
    Louisville, KY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  7. 11Path Media Logotype

    11Path Media

    Undisclosed
    Undisclosed
    2 - 9
    Prospect, KY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  8. Unique Dental Scheduling Logotype

    Unique Dental Scheduling

    Undisclosed
    Undisclosed
    10 - 49
    Jeffersonville, IN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  9. Fort Knox National Company Logotype

    Fort Knox National Company

    Undisclosed
    Undisclosed
    10 - 49
    Elizabethtown, KY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website

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