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Top Call Center Services & Voice Services in Raleigh

Ratings Updated: March 16, 2026
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2 Leaders 15 Contenders

21 Companies

Country: United States
State: North Carolina
City: Raleigh

List of the Top Raleigh Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Raleigh, NC

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Customized support

    Clients consistently commend SalesRoads for their customized support, highlighting their commitment to understanding specific market needs. One client noted the tailored approach in crafting a demand generation playbook, which significantly contributed to exceeding ROI expectations. Another client appreciated the team's dedication to managing campaigns and adjusting strategies for optimal results, despite being a smaller client. Overall, the sentiment surrounding customized support is overwhelmingly positive, positioning SalesRoads as a strategic partner rather than just a vendor.
    • Lead Generation for SaaS Company
      5.0 Sep 30, 2021

      They really tailored their services to our needs and invested a lot of time in managing the campaign and tweaking different elements to maximize success, despite us being a smaller client for them.

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    • Demand Generation Strategy for B2B SaaS Company
      5.0 Mar 25, 2021

      What separates Salesroads from my other experiences is their upfront work to understand our core client and to work with us weekly to improve results. Even though they are hitting their goals they still challenge themselves to see how they can raise the bar for us.

      Read Full Review
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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight SalesRoads' effectiveness in building sales pipelines, with clients noting they booked approximately four meetings per week with qualified leads. The team is praised for their responsiveness and timely project management. However, clients suggest that SalesRoads could enhance their service by providing more expert insights. Overall, sentiment is positive, indicating that SalesRoads is a reliable partner for sales development needs.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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    View projects from:

    United States (61) Canada (2) Austria (1) Spain (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Collaborative

    Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.
    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Autonomous

    Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.
    • Customer Service Staff for Sports Gear Rental Company
      4.5 Apr 24, 2019

      We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects

    Reviews mention Great project management

    Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.
    • Back Office & Sales Outsourcing for Photography Studio
      5.0 Feb 7, 2025

      SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

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    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • BOS Digital Logotype

    5.0 13 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Services provided

    20% Social Media Marketing
    10% Advertising
    10% Content Marketing +6 services
    10% Conversion Optimization
    10% Digital Strategy
    10% E-Commerce Development
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Development

    BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

    See all 13 projects

    Reviews mention Understands their clients' needs

    BOS Digital has received positive feedback regarding their understanding of client needs. One client emphasized their exceptional communication and attention to detail, noting that BOS tailored their services to accommodate franchisees' budget constraints. Another client highlighted how BOS proactively brought ideas to the table, which was a unique experience compared to other vendors. Overall, the sentiment reflects a strong appreciation for BOS Digital's ability to align their strategies with client requirements, resulting in valuable engagements.
    • Facebook Ads & Digital Marketing Support for Art Company
      5.0 Sep 29, 2021

      The team is highly transparent; they know that our franchisees have smaller budgets. Given that, they tailor the service packages that they offer to the franchisees’ budgets. BOS is truly on point when it comes to communication and pricing; they understand what we need, and they make it happen. Whenever we meet with them, they bring ideas to us — we always want this in a vendor, and nobody has ever done it except for them.

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    Industry Experience

    BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.

    Read All Reviews

    Select Industry to see insights

    Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other Industry

    View projects from:

    Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    4.9

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    4.9

    Raleigh-area businesses value BOS Digital's full-service digital marketing, including content development, campaign management, and platform optimization. Reviewers appreciate their attention to detail, client-centered approach, and proven success in boosting search rankings, social engagement, and overall brand visibility.
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  • ResponsePoint Logotype

    4.7 8 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Cary, NC

    Services provided

    10% Call Center Services
    40% Demand Generation Marketing
    20% Account-Based Marketing +2 services
    20% Email Marketing
    10% Sales Outsourcing

    ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

    See all 8 projects

    Reviews mention Timely

    The sentiment regarding timeliness in ResponsePoint's service is predominantly positive. Clients noted that ResponsePoint consistently delivered on time and adapted quickly to evolving project needs. One client highlighted their impressive timeliness and flexibility, while another mentioned their commitment to compensating for shortfalls in lead generation. Overall, the feedback reflects a strong appreciation for ResponsePoint's ability to meet deadlines and maintain effective communication throughout the project.
    • Demand Generation & Email Marketing for Engineering Company
      4.5 Apr 15, 2024

      They were generally flexible and quick to adapt to our changing needs. They were mostly on time and attempted to compensate for any shortfall in the number of leads in a particular month by making up for it in the following month, though they were not always successful.

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    • Lead Generation & Marketing Services for Research Firm
      5.0 Apr 5, 2024

      Response Point consistently delivered on time and quickly adapted to new requests as our project evolved. They impressed us with their timeliness and flexibility. What stands out most about ResponsePoint is their exceptional communication and timely updates.

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    Read All Reviews
    1 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Technology Company

    4.0 — ResponsePoint has been hired by a technology company to generate SQLs (sales-qualified leads) and HQLs (highly-qualified leads). They've ended up focusing only on generating SQLs after a few months. Read more
    Read 3 Reviews

    Industry Experience

    ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Software Business services Telecommunications Information technology Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.
    Read All Reviews
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Raleigh, NC

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
    Read 1 Recent Review
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Raleigh, NC

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Exceeds expectations

    Clients consistently report that A-SALES AB exceeds expectations, notably in their prompt and proactive project management. One CEO emphasized the immediate success of their email campaign, resulting in three meetings booked on day one. Another client praised the firm for accelerating their sales pipeline and achieving a significant increase in conversion rates. Overall, A-SALES AB is recognized for their effective communication, adaptability, and dedication, leading to remarkable outcomes and strong partnerships.
    • Email Marketing Services for Consulting Company
      5.0 Mar 2, 2024

      We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.

      Read Full Review
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    12 of 13 reviews are 5 stars
    9 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 13 times in the past 6 months

    Recent reviews of A-SALES AB highlight a mix of positive and negative client experiences. Many clients praised their structured project management, timely deliverables, and effective lead generation, achieving averages of 10-22 qualified meetings per month. Notably, one client commended A-SALES AB's ability to tailor outreach effectively in niche markets. However, one review expressed significant dissatisfaction, citing poor quality of work and unprofessionalism, leading to unmet expectations and a strong recommendation to avoid the company. Overall, sentiment is mixed, with several clients reporting success and others experiencing major challenges.
    Read 13 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting
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  • Inside Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Services provided

    50% Sales Outsourcing
    30% Demand Generation Marketing
    10% Account-Based Marketing +2 services
    5% Email Marketing
    5% Event Marketing

    Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.

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  • Rent A Sales Rep Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Raleigh, NC

    Services provided

    40% Direct Marketing
    40% Sales Outsourcing
    20% Staffing

    Rent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.

    Read more
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  • Lease A Sales Rep Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.

    Read more
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  • Infinity Marketing Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Back Office Outsourcing +3 services
    10% Market Research
    10% Marketing Strategy
    10% Public Relations

    Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.

    Read more
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  • REVGEN Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.

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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 15 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Raleigh, NC

    Services provided

    40% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing

    Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

    See all 15 projects

    Reviews mention Easy to reach

    Clients have consistently praised Assistring LLC for their exceptional accessibility and responsiveness. One client noted the effectiveness of their 24/7 support, stating, 'Every call gets picked in less than a minute.' Another highlighted the ease of communication through various channels, such as email and virtual meetings. Overall, the sentiment regarding their availability is overwhelmingly positive, with clients expressing satisfaction in having reliable support that enhances their business operations.
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      Every customer is happy and every call gets picked in less than a minute. The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (11)

    What Clients Have Said

    Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
    Read All Reviews
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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  • RelayTask LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Morrisville, NC

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Document Digitization & Management
    20% Recruiting

    RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,

    Read more
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  • Carbon Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    40% Digital Strategy
    30% Sales Outsourcing
    30% UX/UI Design

    Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.

    Read more
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  • Ecomm Pro Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    20% Pay Per Click
    20% Sales Outsourcing
    20% Search Engine Optimization +4 services
    10% Advertising
    10% Digital Strategy
    10% Marketing Strategy
    10% Social Media Marketing

    Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.

    Read more
    View Profile
  • The Lead Ninjas Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    50% Sales Outsourcing
    25% Advertising
    25% Social Media Marketing

    Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.

    Read more
    View Profile
  • Xperience Ads Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Morrisville, NC

    Services provided

    40% Pay Per Click
    20% Affiliate Marketing
    20% Email Marketing +1 service
    20% Sales Outsourcing

    Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.

    Read more
    View Profile
  • FlexOffers.com, LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    80% Affiliate Marketing
    20% Sales Outsourcing

    FlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.

    Read more
    View Profile
  • Inveniv Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cary, NC

    Services provided

    20% Call Center Services
    50% Branding
    20% CRM Consulting and SI +1 service
    10% UX/UI Design

    Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.

    Read more
    View Profile
  • eClerx Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10,000+
    Fayetteville, NC

    Services provided

    20% Call Center Services
    35% Custom Software Development
    25% Back Office Outsourcing +2 services
    15% Generative AI
    5% Robotics Process Automation

    EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.

    Read more
    View Profile
  • Pig & Rooster Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    20% Branding
    20% Search Engine Optimization
    20% Web Design +3 services
    15% Content Marketing
    15% Sales Outsourcing
    10% Social Media Marketing

    Founded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.

    Read more
    View Profile
  • Studio Three 49 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Durham, NC

    Services provided

    30% Business Consulting
    30% CRM Consulting and SI
    20% Content Marketing +1 service
    20% Sales Outsourcing

    Studio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.

    Read more
    View Profile
  • Solid Stratagems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Wake Forest, NC

    Services provided

    10% Call Center Services
    10% Content Marketing
    10% Conversion Optimization +7 services
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.

    Read more
    View Profile
  • AnswerPhone Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Greensboro, NC

    Services provided

    37% Call Center Services
    63% Customer Service Outsourcing

    AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • NTT Business Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Greensboro, NC

    Services provided

    40% Call Center Services
    60% Staffing

    NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.

    Read more
    View Profile
  • ArenaCX Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% HR Consulting +2 services
    5% Customer Service Outsourcing
    5% Sales Outsourcing

    ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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Rollover to see company insights or click a company below for more details.

1 BOS Digital
2 ResponsePoint

List of the Top 2 Raleigh Call Center Companies & Voice Services

  1. BOS Digital Logotype

    BOS Digital

    $5,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    29.1/40.0
    16.2/20 Reviews
    6.3/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  2. ResponsePoint Logotype

    ResponsePoint

    $5,000+
    $25 - $49 / hr
    50 - 249
    Cary, NC

    Ability to deliver

    23.9/40.0
    15.4/20 Reviews
    2.1/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  3. Inside Global Logotype

    Inside Global

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  4. Rent A Sales Rep Logotype

    Rent A Sales Rep

    $5,000+
    $50 - $99 / hr
    50 - 249
    Raleigh, NC

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. Lease A Sales Rep Logotype

    Lease A Sales Rep

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  6. Infinity Marketing Services Logotype

    Infinity Marketing Services

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    30% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. REVGEN Logotype

    REVGEN

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  8. RelayTask LLC Logotype

    RelayTask LLC

    $1,000+
    < $25 / hr
    10 - 49
    Morrisville, NC

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    1.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  9. Carbon Design Logotype

    Carbon Design

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  10. Ecomm Pro Media Logotype

    Ecomm Pro Media

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. The Lead Ninjas Logotype

    The Lead Ninjas

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  12. Xperience Ads Logotype

    Xperience Ads

    Undisclosed
    Undisclosed
    10 - 49
    Morrisville, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. FlexOffers.com, LLC. Logotype

    FlexOffers.com, LLC.

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Inveniv Logotype

    Inveniv

    Undisclosed
    Undisclosed
    2 - 9
    Cary, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  15. eClerx Logotype

    eClerx

    $5,000+
    Undisclosed
    10,000+
    Fayetteville, NC

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  16. Pig & Rooster Logotype

    Pig & Rooster

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  17. Studio Three 49 Logotype

    Studio Three 49

    Undisclosed
    Undisclosed
    2 - 9
    Durham, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated February 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated February 27, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated February 23, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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