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Top Call Center Services & Voice Services in Raleigh

Ratings Updated: September 14, 2026

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23 Companies

Country: United States

State: North Carolina

City: Raleigh

List of the Top Raleigh Call Center Companies & Voice Services

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Featured

What are Featured Providers?

ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Raleigh, NC

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

See all 4 projects

1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Raleigh, NC

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Raleigh, NC

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Hard working
Clients consistently commend Helpware for their hardworking nature, highlighting the team's dedication and responsiveness. One client noted the significant contribution of an agent who effectively managed a high volume of calls, demonstrating ownership and knowledge. Additionally, the leadership's commitment to meeting client needs was particularly appreciated, with feedback indicating that the team's serious approach to responsibilities greatly benefited the collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's work ethic and support.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Raleigh, NC

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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United States (6) Canada (1) Malaysia (1)

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BOS Digital

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Services provided

20% Social Media Marketing

10% Advertising

10% Content Marketing +6 services

10% Conversion Optimization

10% Digital Strategy

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Web Development

BOS Digital is a comprehensive digital marketing agency specializing in services such as social media management, SEO, content strategy, and online reputation management. With approximately 100% positive feedback, clients consistently praise their organization, effective communication, and ability to deliver results tailored to client needs. Notably, around 80% of reviewers highlight their strong client-focused approach and attention to detail.

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Reviews mention Understands their clients' needs
BOS Digital has received positive feedback regarding their understanding of client needs. One client emphasized their exceptional communication and attention to detail, noting that BOS tailored their services to accommodate franchisees' budget constraints. Another client highlighted how BOS proactively brought ideas to the table, which was a unique experience compared to other vendors. Overall, the sentiment reflects a strong appreciation for BOS Digital's ability to align their strategies with client requirements, resulting in valuable engagements.

Facebook Ads & Digital Marketing Support for Art Company

5.0 Sep 29, 2021

The team is highly transparent; they know that our franchisees have smaller budgets. Given that, they tailor the service packages that they offer to the franchisees’ budgets. BOS is truly on point when it comes to communication and pricing; they understand what we need, and they make it happen. Whenever we meet with them, they bring ideas to us — we always want this in a vendor, and nobody has ever done it except for them.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight BOS Digital's competitive pricing and exceptional value for money. One client noted that their pricing was the best compared to other vendors, emphasizing transparency and tailored service packages for smaller budgets. Another client appreciated the professional and reasonable proposal that fit their budget. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of BOS Digital's services, with clients feeling they receive significant returns on their investments.
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Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)

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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

North Carolina clients praise BOS Digital for their expertise in website management, social media, and digital marketing, delivering measurable growth in SEO, engagement, and brand visibility across diverse industries like healthcare, real estate, and legal services.
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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

10% Call Center Services

40% Demand Generation Marketing

20% Account-Based Marketing +2 services

20% Email Marketing

10% Sales Outsourcing

ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

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Reviews mention Exceeds expectations
ResponsePoint consistently exceeded client expectations, particularly in lead generation, where they facilitated over 150 quality meetings within six months. The Marketing Director of WhiteLab Solutions commended their exemplary project management, noting their ability to meet deadlines and respond proactively to evolving needs. Clients appreciated the high-quality leads delivered and the alignment of company values, indicating a strong overall sentiment of satisfaction with their services.

Call Center Services & Lead Gen for Market Research Co

5.0 Apr 11, 2024

Within the initial six-month period, ResponsePoint successfully facilitated over 150 quality meetings, exceeding our expectations and significantly contributing to our business growth trajectory. ResponsePoint's project management was exemplary. They consistently met deadlines and were highly responsive to our evolving needs, demonstrating flexibility and a proactive approach throughout the engagement.
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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Data Sourcing for Offshore Work Cycles Co
5.0 — ResponsePoint provided lead generation and data enrichment services for an offshore work cycle company. The team was responsible for driving sales conversations and appointments and generating Read more
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Industry Experience

ResponsePoint has garnered positive feedback across various industries, including Life Sciences, Business Services, Telecommunications, Information Technology, and Research. Clients commend their expertise in lead generation and customized marketing strategies, with notable strengths in project management and responsiveness. The overall sentiment reflects satisfaction with their ability to deliver quality leads and support business growth, although some feedback points to inconsistencies in lead quality and project timelines. Companies in tech and research sectors may find a particularly strong match with ResponsePoint's offerings.
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Research Software Business services Telecommunications Information technology

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Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)

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What are Featured Providers?
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Raleigh, NC

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Exceeds expectations
A-SALES AB has consistently exceeded client expectations, evidenced by multiple reviews highlighting their ability to secure over 20 high-quality meetings within the first 60 days and delivering 40 appointments in the first month alone. Clients noted their proactive project management, timely communication, and adaptability to client needs. The team’s dedication to innovation and quality service has earned them praise for driving substantial growth in sales and enhancing client engagement, with no notable areas for improvement mentioned.

Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Raleigh, NC

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Reliable
Clients consistently highlight Appointment Setter Online's reliability and professionalism. One CEO noted their organized project management, timely deliveries, and quick responses to requests, emphasizing their reliability throughout the campaign. Similarly, a manager from Bright to Home praised their clear communication and on-time task delivery, which contributed to a significant increase in qualified appointments. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating the consistent results and dependable service provided.

Call Center & Sales Outsourcing for Appliance Repair Company

5.0 Nov 24, 2025

Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.
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Back Office Outsourcing for Auto Detailing Company

5.0 Dec 18, 2025

Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.
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Call Center Services for Marketing Company

5.0 Dec 3, 2025

Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.
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18 of 19 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education Advertising & marketing

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Inside Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Sales Outsourcing

30% Demand Generation Marketing

10% Account-Based Marketing +2 services

5% Email Marketing

5% Event Marketing

Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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Raleigh, NC

3717 National Drive
Raleigh, NC 27612
10 - 15

+1 202 695 1582

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Rent A Sales Rep

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Raleigh, NC

Services provided

40% Direct Marketing

40% Sales Outsourcing

20% Staffing

Rent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
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Lease A Sales Rep

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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Infinity Marketing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing +3 services

10% Market Research

10% Marketing Strategy

10% Public Relations

Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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REVGEN

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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RelayTask LLC

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Morrisville, NC

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Recruiting

RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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Keona Health

5.0 2 reviews

$10,000+

$150 - $199 / hr

50 - 249

Chapel Hill, NC

Services provided

10% Call Center Services

30% AI Development

25% AI Agents +2 services

20% Generative AI

15% Custom Software Development

Keona Health is a healthcare technology company specializing in streamlining patient care and communication. With 100% positive feedback from reviewers, clients appreciate their exceptional project management and support, often exceeding deadlines and resolving issues promptly. Their commitment to aligning company values and providing value for cost is frequently highlighted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Keona Health reflect a positive overall sentiment, highlighting their exceptional project management and responsiveness. A client praised their ability to deliver ahead of schedule and noted the outstanding support provided, with timely resolutions to inquiries. The alignment of company values and budget considerations were also key factors in the decision to partner with Keona Health. Overall, clients express strong satisfaction and confidence in their collaborative efforts.
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Industry Experience

Keona Health has demonstrated significant expertise in the Medical industry, particularly in enhancing patient care and communication through innovative solutions. Clients have praised their ability to streamline processes, deliver projects ahead of schedule, and provide exceptional support. Overall sentiment is highly positive, with a strong emphasis on their alignment with client values and responsive service, making them a suitable partner for organizations seeking improvements in healthcare operations.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding Keona Health's pricing, noting that it fits within their budget while providing good value for the cost. One reviewer specifically highlighted the alignment of company values and the exceptional support provided, stating that Keona's team consistently met deadlines and delivered ahead of schedule. Overall, the feedback indicates that clients perceive Keona Health as a cost-effective partner that enhances their operational efficiency.
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Carbon Design

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

40% Digital Strategy

30% Sales Outsourcing

30% UX/UI Design

Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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FlexOffers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

Located in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
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Raleigh, NC

421 Fayetteville St, Suite 1100, PMB 600
Raleigh, NC 27601
1

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Ecomm Pro Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +4 services

10% Advertising

10% Digital Strategy

10% Marketing Strategy

10% Social Media Marketing

Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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The Lead Ninjas

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

50% Sales Outsourcing

25% Advertising

25% Social Media Marketing

Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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Xperience Ads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morrisville, NC

Services provided

40% Pay Per Click

20% Affiliate Marketing

20% Email Marketing +1 service

20% Sales Outsourcing

Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
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Inveniv

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cary, NC

Services provided

20% Call Center Services

50% Branding

20% CRM Consulting and SI +1 service

10% UX/UI Design

Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Fayetteville, NC

Services provided

20% Call Center Services

35% Custom Software Development

25% Back Office Outsourcing +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Fayetteville, NC

235 North McPherson Church Road
Fayetteville, NC 28303
1001 - 2000

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Pig & Rooster

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

20% Branding

20% Search Engine Optimization

20% Web Design +3 services

15% Content Marketing

15% Sales Outsourcing

10% Social Media Marketing

Founded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.
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Studio Three 49

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Durham, NC

Services provided

30% Business Consulting

30% CRM Consulting and SI

20% Content Marketing +1 service

20% Sales Outsourcing

Studio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
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Mensen Praten

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rocky Mount, NC

Services provided

100% Call Center Services

Launched in 2023, Mensen Praten, a small call center company, is headquartered in Rocky Mount, North Carolina. Their team specializes in Call Center Services.
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Solid Stratagems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wake Forest, NC

Services provided

10% Call Center Services

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Greensboro, NC

Services provided

37% Call Center Services

63% Customer Service Outsourcing

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Greensboro, NC

822 North Em St
Greensboro, NC 27401

336.274.1501

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NTT Business Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

40% Call Center Services

60% Staffing

NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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ArenaCX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% HR Consulting +2 services

5% Customer Service Outsourcing

5% Sales Outsourcing

ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 BOS Digital

2 ResponsePoint

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Raleigh Call Center Companies & Voice Services

BOS Digital

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Ability to deliver

29.1/40.0

16.2/20 Reviews

6.3/10 Clients & Experience

6.6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
ResponsePoint

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Ability to deliver

23.9/40.0

15.4/20 Reviews

2.1/10 Clients & Experience

6.4/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

View Profile Visit Website
Inside Global

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website
Rent A Sales Rep

$5,000+

$50 - $99 / hr

50 - 249

Raleigh, NC

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

40% Sales Outsourcing

60% Other

View Profile Visit Website
Lease A Sales Rep

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Sales Outsourcing

View Profile Visit Website
Infinity Marketing Services

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

30% Sales Outsourcing

40% Other

View Profile Visit Website
REVGEN

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Sales Outsourcing

View Profile Visit Website
RelayTask LLC

$1,000+

< $25 / hr

10 - 49

Morrisville, NC

Ability to deliver

5.9/40.0

0/20 Reviews

1.9/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Keona Health

$10,000+

$150 - $199 / hr

50 - 249

Chapel Hill, NC

Ability to deliver

22.2/40.0

16.6/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
Carbon Design

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

View Profile Visit Website
FlexOffers

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Ability to deliver

6.5/40.0

0/20 Reviews

0/10 Clients & Experience

6.5/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
Ecomm Pro Media

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
The Lead Ninjas

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website
Xperience Ads

Undisclosed

Undisclosed

10 - 49

Morrisville, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
Inveniv

Undisclosed

Undisclosed

2 - 9

Cary, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
eClerx

$5,000+

Undisclosed

10,000+

Fayetteville, NC

Ability to deliver

7.9/40.0

0/20 Reviews

0/10 Clients & Experience

7.9/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Pig & Rooster

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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List of the Top Raleigh Call Center Companies & Voice Services

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Tell us what you need — we’ll match you with top agencies in minutes.

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List of the Top 2 Raleigh Call Center Companies & Voice Services

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