Top Call Center Services & Voice Services in Raleigh
2 Leaders 15 Contenders
23 Companies
List of the Top Raleigh Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Raleigh, NCServices provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +2 services10% Back Office Outsourcing10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
19 of 19 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.Was this helpful?
12 of 12 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Raleigh, NCServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Raleigh, NCServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
Read All ReviewsSelect Industry to see insights
Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & musicWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Raleigh, NCServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
Was this helpful?
1 of 1 Raleigh-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in RaleighRead Similar ReviewsRaleigh-based Call Center Services project highlight
Recruitment Services for Clinical Research Company
5.0 — Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules Read moreWas this helpful?
-
$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
20% Social Media Marketing10% Advertising10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 13 projectsBOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.
Industry Experience
BOS Digital has demonstrated expertise across various industries, notably Legal, Real Estate, Healthcare, and Arts & Entertainment. Clients commend their effective digital marketing strategies, exceptional communication, and ability to adapt to unique business needs. The overall sentiment is highly positive, with clients noting improvements in brand visibility, social media engagement, and SEO rankings, making BOS Digital particularly suitable for clients in sectors requiring robust online presence management.
Read All ReviewsSelect Industry to see insights
Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other IndustryWas this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
5.0
Cost
4.8
Willing to Refer
4.9
Local clients in Raleigh commend BOS Digital for their comprehensive digital solutions—website creation, branding, reputation management, and targeted advertising. They emphasize the team's professionalism, clear communication, and consistent delivery of impactful marketing strategies that enhance online presence and drive sales.Read Local ReviewsWas this helpful?
-
$5,000+$25 - $49 / hr50 - 249Cary, NC
Services provided
10% Call Center Services40% Demand Generation Marketing20% Account-Based Marketing +2 services20% Email Marketing10% Sales OutsourcingSee all 8 projectsResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.
Reviews mention Customized support
ResponsePoint has received positive feedback for its customized support, with clients noting their tailored approach to understanding specific business needs. One client highlighted the company's commitment to personalization, stating that ResponsePoint does not provide generic solutions but instead crafts strategies aligned with client objectives. However, there were concerns regarding timely delivery, as some project timelines experienced delays. Overall, the sentiment surrounding customized support is favorable, though improvements in adherence to deadlines are recommended.-
Account-Based Marketing & Demand Generation Svcs for Communication Platform
4.0 Apr 16, 2024What I found most impressive about ResponsePoint is their tailored approach to our needs. They don't offer generic solutions but take the time to understand our objectives and customize their strategies accordingly. This level of personalization ensured effective solutions aligned closely with our goals, setting them apart from others.
Read Full Review
Was this helpful?
1 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Technology Company
4.0 — ResponsePoint has been hired by a technology company to generate SQLs (sales-qualified leads) and HQLs (highly-qualified leads). They've ended up focusing only on generating SQLs after a few months. Read moreWas this helpful?
Industry Experience
ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.
Read All ReviewsSelect Industry to see insights
Software Business services Telecommunications Information technology ResearchWas this helpful?
View projects from:
Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Raleigh, NCServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Raleigh, NCServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Raleigh, NCServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
7 of 7 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
View projects from:
Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Sales Outsourcing30% Demand Generation Marketing10% Account-Based Marketing +2 services5% Email Marketing5% Event MarketingLaunched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
Read moreSee All Locations (2)Raleigh, NC
3717 National Drive
Raleigh, NC 2761210 - 15
+1 202 695 1582
Was this helpful?
-
$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Services provided
40% Direct Marketing40% Sales Outsourcing20% StaffingRent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingLaunched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
Read more -
UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
30% Call Center Services30% Sales Outsourcing10% Back Office Outsourcing +3 services10% Market Research10% Marketing Strategy10% Public RelationsInfinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
Read more -
UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingAnswering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Morrisville, NC
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Document Digitization & Management20% RecruitingSee all 1 projectsRelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
Read more -
$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Services provided
10% Call Center Services30% AI Development25% AI Agents +2 services20% Generative AI15% Custom Software DevelopmentSee all 2 projectsKeona Health is a healthcare technology company specializing in streamlining patient care and communication. With 100% positive feedback from reviewers, clients appreciate their exceptional project management and support, often exceeding deadlines and resolving issues promptly. Their commitment to aligning company values and providing value for cost is frequently highlighted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Keona Health reflect a high level of client satisfaction, particularly regarding their commitment to timely project delivery and exceptional support. One client highlighted their ability to streamline patient care and communication, while another praised the team's proactive approach in addressing needs. Overall, Keona Health is seen as a valuable partner, aligning well with client goals and providing good value for cost, with no significant areas for improvement noted.Was this helpful?
Industry Experience
Keona Health has demonstrated significant expertise in the Medical industry, particularly in enhancing patient care and communication through innovative solutions. Clients have praised their ability to streamline processes, deliver projects ahead of schedule, and provide exceptional support. Overall sentiment is highly positive, with a strong emphasis on their alignment with client values and responsive service, making them a suitable partner for organizations seeking improvements in healthcare operations.
Read All ReviewsSelect Industry to see insights
MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Keona Health's pricing, noting that it fits within their budget while providing good value for the cost. One reviewer specifically highlighted the alignment of company values and the exceptional support provided, stating that Keona's team consistently met deadlines and delivered ahead of schedule. Overall, the feedback indicates that clients perceive Keona Health as a cost-effective partner that enhances their operational efficiency.Was this helpful?
-
UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
40% Digital Strategy30% Sales Outsourcing30% UX/UI DesignCarbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
80% Affiliate Marketing20% Sales OutsourcingLocated in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
Read moreSee All Locations (3)Raleigh, NC
421 Fayetteville St, Suite 1100, PMB 600
Raleigh, NC 276011
Was this helpful?
-
UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +4 services10% Advertising10% Digital Strategy10% Marketing Strategy10% Social Media MarketingEcomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
50% Sales Outsourcing25% Advertising25% Social Media MarketingEstablished in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
Read more -
UndisclosedUndisclosed10 - 49Morrisville, NC
Services provided
40% Pay Per Click20% Affiliate Marketing20% Email Marketing +1 service20% Sales OutsourcingXperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Cary, NC
Services provided
20% Call Center Services50% Branding20% CRM Consulting and SI +1 service10% UX/UI DesignInveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
Read more -
$5,000+Undisclosed10,000+Fayetteville, NC
Services provided
20% Call Center Services35% Custom Software Development25% Back Office Outsourcing +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Fayetteville, NC
235 North McPherson Church Road
Fayetteville, NC 283031001 - 2000
Was this helpful?
-
UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
20% Branding20% Search Engine Optimization20% Web Design +3 services15% Content Marketing15% Sales Outsourcing10% Social Media MarketingFounded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Durham, NC
Services provided
30% Business Consulting30% CRM Consulting and SI20% Content Marketing +1 service20% Sales OutsourcingStudio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
Read more -
$1,000+$25 - $49 / hr2 - 9Rocky Mount, NC
Services provided
100% Call Center ServicesLaunched in 2023, Mensen Praten, a small call center company, is headquartered in Rocky Mount, North Carolina. Their team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Wake Forest, NC
Services provided
10% Call Center Services10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Market Research10% Marketing Strategy10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignLaunched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
Read more -
$1,000+< $25 / hr50 - 249Greensboro, NC
Services provided
37% Call Center Services63% Customer Service OutsourcingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Greensboro, NC
822 North Em St
Greensboro, NC 27401336.274.1501
Was this helpful?
-
UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
40% Call Center Services60% StaffingNTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
30% Call Center Services30% Back Office Outsourcing30% HR Consulting +2 services5% Customer Service Outsourcing5% Sales OutsourcingArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Raleigh Call Center Companies & Voice Services
-
$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
29.1/40.016.2/20 Reviews6.3/10 Clients & Experience6.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Cary, NC
Ability to deliver
23.9/40.015.4/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Raleigh, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Morrisville, NC
Ability to deliver
5.9/40.00/20 Reviews1.9/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Ability to deliver
22.2/40.016.6/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
6.5/40.00/20 Reviews0/10 Clients & Experience6.5/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Morrisville, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Cary, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed10,000+Fayetteville, NC
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.