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Top Call Center Services & Voice Services in Raleigh

Ratings Updated: April 5, 2026
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2 Leaders 15 Contenders

22 Companies

Country: United States
State: North Carolina
City: Raleigh

List of the Top Raleigh Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Raleigh, NC

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Unique expertise

    Clients consistently commend VSA Prospecting for their unique expertise in lead generation and appointment setting. One client noted their ability to exceed benchmarks, achieving an impressive 8.5% conversion rate, while another emphasized VSA's effective collaboration in developing targeted communication strategies. The firm's commitment to understanding specific business needs and their transparent processes were highlighted as key strengths, reflecting an overall sentiment of satisfaction and trust in VSA's specialized capabilities.
    • Lead Generation for Manufacturing Company
      5.0 Mar 25, 2021

      They have inside-sales expertise in the industrial space, which was valuable to us.

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    • Voice Services for Experience & Design Creation Company
      5.0 Mar 9, 2021

      We set certain goals and strategies in terms of what we wanted to accomplish, and VSA is exceeding those. An average conversion rate is about 5%, and in comparison, VSA is delivering an average of 8.5% for us. We couldn’t be happier with that. Not only are they achieving our benchmarks, but they’re also exceeding them. This shows that there’s something special in terms of their expertise.

      Read Full Review
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    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    View projects from:

    United States (61) Canada (2) Austria (1) Spain (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Dedicated

    Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

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    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Well-organized projects

    Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.
    • Call Center Services for Professional Services Company
      5.0 Sep 24, 2020

      They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
    Read 1 Recent Review

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services
    1 of 1 Raleigh-based review is 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in Raleigh

    Raleigh-based Call Center Services project highlight

    Recruitment Services for Clinical Research Company

    5.0 — Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules Read more
    Read Similar Reviews
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  • BOS Digital Logotype

    5.0 13 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Services provided

    20% Social Media Marketing
    10% Advertising
    10% Content Marketing +6 services
    10% Conversion Optimization
    10% Digital Strategy
    10% E-Commerce Development
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Development

    BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

    See all 13 projects

    Reviews mention Transparent

    BOS Digital has received positive feedback regarding their transparency and communication. A client noted that the team tailored their services to accommodate the smaller budgets of franchisees, demonstrating a clear understanding of client needs. The director praised their proactive communication, stating they always receive timely responses and innovative ideas during meetings. Overall, the sentiment reflects a strong appreciation for BOS Digital's transparent approach and dedication to client success.
    • Facebook Ads & Digital Marketing Support for Art Company
      5.0 Sep 29, 2021

      The team is highly transparent; they know that our franchisees have smaller budgets. Given that, they tailor the service packages that they offer to the franchisees’ budgets.

      Read Full Review
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    Industry Experience

    BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.

    Read All Reviews

    Select Industry to see insights

    Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.
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    View projects from:

    Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)
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  • ResponsePoint Logotype

    4.7 8 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Cary, NC

    Services provided

    10% Call Center Services
    40% Demand Generation Marketing
    20% Account-Based Marketing +2 services
    20% Email Marketing
    10% Sales Outsourcing

    ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

    See all 8 projects

    Reviews mention Communicative

    ResponsePoint has received highly positive feedback regarding their communication skills. Clients noted their 'exceptional communication' and 'timely updates,' emphasizing the clarity and professionalism of their presentations. Furthermore, their ability to swiftly adapt to evolving project needs was particularly impressive. A client highlighted that ResponsePoint's comprehensive dashboards for project tracking greatly enhanced decision-making, showcasing their commitment to effective communication throughout the engagement.
    • Lead Generation & Marketing Services for Research Firm
      5.0 Apr 5, 2024

      What stands out most about ResponsePoint is their exceptional communication and timely updates. Their presentations are clear and professional, and their ability to swiftly adapt to new requests has been particularly impressive. Additionally, their use of comprehensive dashboards for project tracking and insights has greatly enhanced our decision-making process.

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    Industry Experience

    ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Software Business services Telecommunications Information technology Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.
    Read All Reviews

    View projects from:

    Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Raleigh, NC

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Helpful

    Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
    • API Integration for Life Science Community
      5.0 Feb 29, 2024

      Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
    Read 1 Recent Review
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Raleigh, NC

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Raleigh, NC

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Accessible

    Clients consistently praised A-SALES AB for their accessibility and responsiveness. One client noted their team was 'very approachable' and promptly addressed any issues that arose. Another emphasized the 'highly skilled and responsive team' that was always available to provide support. Overall, the sentiment regarding A-SALES AB's accessibility is overwhelmingly positive, with clients appreciating their commitment to communication and collaboration throughout the project.
    • Sales Appointment Setting for Optimization Strategy Company
      5.0 Jun 24, 2024

      The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.

      Read Full Review
    • Email Marketing & CRM Consultation for Advertising & Marketing Agency
      5.0 Mar 4, 2024

      They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.

      Read Full Review
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    8 of 9 reviews are 5 stars
    6 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 9 times in the past 6 months

    In the last six months, A-SALES AB received positive feedback for their structured project management and effective lead generation strategies, resulting in an average of 15 qualified meetings per month. Clients highlighted their ability to tailor outreach to specific industries, particularly in the healthcare and construction sectors. However, one review expressed significant dissatisfaction, citing poor communication and low-quality deliverables. Overall, sentiment is largely favorable, emphasizing A-SALES AB's responsiveness and understanding of client needs.
    Read 9 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • Inside Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Services provided

    50% Sales Outsourcing
    30% Demand Generation Marketing
    10% Account-Based Marketing +2 services
    5% Email Marketing
    5% Event Marketing

    Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.

    Read more

    Raleigh, NC

    3717 National Drive
    Raleigh, NC 27612

    10 - 15

    +1 202 695 1582

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  • Rent A Sales Rep Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Raleigh, NC

    Services provided

    40% Direct Marketing
    40% Sales Outsourcing
    20% Staffing

    Rent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.

    Read more
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  • Lease A Sales Rep Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.

    Read more
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  • Infinity Marketing Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Back Office Outsourcing +3 services
    10% Market Research
    10% Marketing Strategy
    10% Public Relations

    Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.

    Read more
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  • REVGEN Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.

    Read more
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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 15 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Raleigh, NC

    Services provided

    40% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing

    Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

    See all 15 projects
    10 of 11 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 11 Reviews

    Industry Experience

    Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.

    Read All Reviews

    Select Industry to see insights

    Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (11)

    What Clients Have Said

    Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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  • RelayTask LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Morrisville, NC

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Document Digitization & Management
    20% Recruiting

    RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,

    Read more
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  • Carbon Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    40% Digital Strategy
    30% Sales Outsourcing
    30% UX/UI Design

    Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.

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  • Ecomm Pro Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    20% Pay Per Click
    20% Sales Outsourcing
    20% Search Engine Optimization +4 services
    10% Advertising
    10% Digital Strategy
    10% Marketing Strategy
    10% Social Media Marketing

    Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.

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  • The Lead Ninjas Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    50% Sales Outsourcing
    25% Advertising
    25% Social Media Marketing

    Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.

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  • Keona Health Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Chapel Hill, NC

    Services provided

    10% Call Center Services
    30% AI Development
    25% AI Agents +2 services
    20% Generative AI
    15% Custom Software Development

    Keona Health is an AI development company. The team is located in Chapel Hill, North Carolina, and their services include Artificial Intelligence and AI Agents.

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  • Xperience Ads Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Morrisville, NC

    Services provided

    40% Pay Per Click
    20% Affiliate Marketing
    20% Email Marketing +1 service
    20% Sales Outsourcing

    Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.

    Read more
    View Profile
  • FlexOffers.com, LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Services provided

    80% Affiliate Marketing
    20% Sales Outsourcing

    FlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.

    Read more

    Raleigh, NC

    421 Fayetteville St, Suite 1100, PMB 600
    Raleigh, NC 27601

    1

    See All Locations (3)
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  • Inveniv Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cary, NC

    Services provided

    20% Call Center Services
    50% Branding
    20% CRM Consulting and SI +1 service
    10% UX/UI Design

    Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.

    Read more
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  • eClerx Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10,000+
    Fayetteville, NC

    Services provided

    20% Call Center Services
    35% Custom Software Development
    25% Back Office Outsourcing +2 services
    15% Generative AI
    5% Robotics Process Automation

    EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.

    Read more

    Fayetteville, NC

    235 North McPherson Church Road
    Fayetteville, NC 28303

    1001 - 2000

    See All Locations (12)
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  • Pig & Rooster Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    20% Branding
    20% Search Engine Optimization
    20% Web Design +3 services
    15% Content Marketing
    15% Sales Outsourcing
    10% Social Media Marketing

    Founded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.

    Read more
    View Profile
  • Studio Three 49 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Durham, NC

    Services provided

    30% Business Consulting
    30% CRM Consulting and SI
    20% Content Marketing +1 service
    20% Sales Outsourcing

    Studio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.

    Read more
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  • Solid Stratagems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Wake Forest, NC

    Services provided

    10% Call Center Services
    10% Content Marketing
    10% Conversion Optimization +7 services
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.

    Read more
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  • AnswerPhone Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Greensboro, NC

    Services provided

    37% Call Center Services
    63% Customer Service Outsourcing

    AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.

    Read more

    Greensboro, NC

    822 North Em St
    Greensboro, NC 27401

    336.274.1501

    See All Locations (5)
    View Profile
  • NTT Business Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Greensboro, NC

    Services provided

    40% Call Center Services
    60% Staffing

    NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.

    Read more
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  • ArenaCX Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% HR Consulting +2 services
    5% Customer Service Outsourcing
    5% Sales Outsourcing

    ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.

    Read more
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Rollover to see company insights or click a company below for more details.

1 BOS Digital
2 ResponsePoint

List of the Top 2 Raleigh Call Center Companies & Voice Services

  1. BOS Digital Logotype

    BOS Digital

    $5,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    29.1/40.0
    16.2/20 Reviews
    6.3/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  2. ResponsePoint Logotype

    ResponsePoint

    $5,000+
    $25 - $49 / hr
    50 - 249
    Cary, NC

    Ability to deliver

    23.9/40.0
    15.4/20 Reviews
    2.1/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  3. Inside Global Logotype

    Inside Global

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  4. Rent A Sales Rep Logotype

    Rent A Sales Rep

    $5,000+
    $50 - $99 / hr
    50 - 249
    Raleigh, NC

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. Lease A Sales Rep Logotype

    Lease A Sales Rep

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  6. Infinity Marketing Services Logotype

    Infinity Marketing Services

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    30% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. REVGEN Logotype

    REVGEN

    Undisclosed
    Undisclosed
    50 - 249
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  8. RelayTask LLC Logotype

    RelayTask LLC

    $1,000+
    < $25 / hr
    10 - 49
    Morrisville, NC

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    1.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  9. Carbon Design Logotype

    Carbon Design

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  10. Ecomm Pro Media Logotype

    Ecomm Pro Media

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. The Lead Ninjas Logotype

    The Lead Ninjas

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  12. Keona Health Logotype

    Keona Health

    $10,000+
    $150 - $199 / hr
    50 - 249
    Chapel Hill, NC

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  13. Xperience Ads Logotype

    Xperience Ads

    Undisclosed
    Undisclosed
    10 - 49
    Morrisville, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. FlexOffers.com, LLC. Logotype

    FlexOffers.com, LLC.

    Undisclosed
    Undisclosed
    10 - 49
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. Inveniv Logotype

    Inveniv

    Undisclosed
    Undisclosed
    2 - 9
    Cary, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  16. eClerx Logotype

    eClerx

    $5,000+
    Undisclosed
    10,000+
    Fayetteville, NC

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  17. Pig & Rooster Logotype

    Pig & Rooster

    Undisclosed
    Undisclosed
    2 - 9
    Raleigh, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website

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Updated March 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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