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Digital marketing and lead generation was set up to be hard. A paradox of choice, too complicated for many businesses to use effectively. We don’t think it should be this way. Our mission is to make lead generation and digital marketing accessible to more businesses. Your business. So you can thrive in this digital landscape.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
Raleigh, NC
headquarters
  • 555 Fayetteville Street, Suite 300
    Raleigh, NC 27601
    United States

Portfolio

Key clients: 

Bojangles-Becajun, Referral Book, Iron Rooster, Carolina's Choice Real Estate, CarnesWarwick Law, Eagle Rock Studios, Fellow, Vera, Innuy, Wake Plastic Surgery, StarCom Racing

Reviews

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Website Update & Social Media for Hair Salon

“She makes both herself and the technology that she is using very approachable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2020 - Ongoing
Project summary: 

BOS Digital provided web design, development, and social media marketing to a hair salon based in Charlotte, North Carolina, providing recommendations for ways to expand influence on Facebook and Instagram.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Carolanne Flynn
Salon Coordinator, Denise Antonacci Salon
 
Verified
The Review
Feedback summary: 

The partnership has been very successful, delivering good quality work and satisfying project stakeholders with the increased engagement seen as a result. The BOS Digital team is dedicated to their client’s long-term interest and goes out of their way to answer any questions or requests they can.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the Salon Coordinator for Denise Antonacci Hair Salon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BOS Digital?

We brought BOS on to assist with updating our website and manage our social media presence as well.

SOLUTION

What was the scope of their involvement?

Their team started by updating the design and features of our website to make it more current. From there, they have worked with us over the course of several conference calls to make suggestions for ways we can take advantage of or improve our presence on Instagram and Facebook.

What is the team composition?

I worked directly with Elysia (Partner & Director of Client Services).

How did you come to work with BOS Digital?

Elysia actually came into the Salon and introduced herself to us directly. We had some initial meetings and decided it was a good fit, so we moved forward with them from there.

How much have you invested with them?

The total cost so far was $2,000.

What is the status of this engagement?

We started working together in March 2020 and have an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work that they perform is consistently excellent. Everything is delivered on time, and she is always professional and willing to go out of her way to help me with anything I need.

How did BOS Digital perform from a project management standpoint?

We mostly communicated over text and email, although we’ve used Google video to discuss things more in-depth as well. Elysia did a good job of setting up our appointments and sending me a reminder the day before saying that she was looking forward to our call.

What did you find most impressive about them?

She makes both herself and the technology that she is using very approachable. I really appreciated her friendliness and her willingness to explain things in a way that makes the experience very enjoyable to be a part of.

Are there any areas they could improve?

I really don’t have anything negative to say. She’s wonderful.

Do you have any advice for potential customers?

Don’t wait to get started!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer