Top Call Center Services & Voice Services in North Carolina
6 Leaders 15 Contenders
49 Companies
List of the Top North Carolina Call Center Companies & Voice Services
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What are Featured Providers?
$10,000+Undisclosed50 - 249Serves North CarolinaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Team players
SalesRoads has received positive feedback regarding their team-oriented approach, with clients highlighting their responsiveness and dedication to understanding project goals. One client noted that SalesRoads operates as an integral part of their organization, demonstrating a commitment to driving results. Another emphasized the team's adaptability and collaboration, stating they were open to learning and adjusting strategies. Overall, the sentiment reflects that SalesRoads' team members genuinely care about their clients' success, fostering strong partnerships.-
Lead Generation for Financial CRM Platform
4.5 Jul 6, 2021The team at VSA is devoted to making the program successful. They do a great job of keeping our team up-to-date and also want to ensure the success of the program. During slower times, they have recommended a pause on the program as needed.
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Appointment Setting for Brand Services Company
5.0 Oct 22, 2018They were very professional and results-oriented. They always had our best interests in mind and became part of our team. They're some of the most intelligent people I've worked with. Also, they're very flexible and could easily adapt when we changed things around.
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4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted the reasonable pricing and the quality of service delivered. For instance, one client noted that they chose SalesRoads due to its 'good value for cost' and high ratings. Another mentioned a significant return on investment, citing that SalesRoads helped grow their program to include numerous clients, resulting in substantial revenue. Overall, clients expressed satisfaction with the results relative to their investment.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr1,000 - 9,999Serves North CarolinaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves North CarolinaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves North CarolinaServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Meets deadlines
Clients have expressed positive sentiment regarding six eleven global services' ability to meet deadlines consistently. One reviewer noted that six eleven global services has always been able to accomplish all tasks within the specified deliverable periods, highlighting their reliability in project management. The overall feedback emphasizes the company's commitment to timely delivery, with no reported issues regarding deadlines or project timelines.-
Back Office Outsourcing for Financial services
4.5 Sep 29, 2026Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their project management ensures that items are delivered on time, and they are responsive to client needs.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$25,000+Undisclosed50 - 249Troutman, NC
Services provided
15% Call Center Services25% Demand Generation Marketing25% Sales Outsourcing +2 services20% Account-Based Marketing15% Digital StrategySee all 5 projectsDemandZEN is a company specializing in outbound call center services, focusing on generating qualified opportunities through outbound sales and telemarketing services. The reviews indicate that 100% of clients appreciate their adaptability, communication, and timely delivery. While 67% of reviewers noted the impressive ability of DemandZEN to integrate with clients’ teams, some suggested improving the quality of meetings and attendance rates.
Reviews mention Team players
Clients have consistently praised the team at DemandZEN for their collaborative approach and flexibility. One client noted that the team acts as an extension of their own, engaging regularly and learning about their technology. The Customer Success Director's proactive communication and the team's upbeat demeanor further enhance their reputation as effective team players. Overall, the sentiment reflects a high level of satisfaction with their ability to integrate seamlessly and support client objectives.-
Lead Generation Services for Tech Company
5.0 Jul 16, 2021They treat themselves as an extension of our team when it comes to learning about technology, talking to us regularly, interacting with sales, etc.
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Industry Experience
DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services.
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Insurance Other industries Energy & natural resources Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchDemandZEN is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a professional contact center service provider, offering comprehensive phone support, including after-hours call management and telephonic support. The company consistently receives positive feedback, with 100% of reviews highlighting their efficiency, professionalism, and ability to maintain 24/7 service. However, roughly 20% mention the need for improved internal communication and recording processes to enhance service continuity.
Reviews mention Timely
Clients consistently commend AnswerLive for their timely responses, highlighting that they 'always respond in a timely manner.' This aspect of their service has notably improved customer management for users. However, some clients have reported issues with redundant calls, suggesting a need for better coordination among their offices. Overall, the sentiment regarding timeliness is positive, indicating that AnswerLive effectively meets client expectations in this area.-
After Hours Call Services for Water Provider
4.0 Mar 19, 2020They always respond in a timely manner.
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Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Consumer Products Utilities Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Services provided
100% Sales OutsourcingSee all 2 projectsProphetLogic is an outbound call center specializing in targeted prospecting and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective client handoff process and business growth acceleration. Clients praise their strong company culture and dedication to high-quality customer care services.
Reviews mention Results-oriented
Clients have consistently praised ProphetLogic for their results-oriented approach, noting their commitment to client success. One client highlighted them as "the most results-oriented vendor we have ever worked with," emphasizing their ability to exceed expectations and deliver significant outcomes, including winning new strategic accounts. Overall, the sentiment reflects a strong appreciation for ProphetLogic's focus on achieving tangible results and their dedication to continuous improvement.-
Lead Gen Program for Information Security Company
5.0 Mar 24, 2022We have won new logo accounts including strategic accounts through the program ProphetLogic has designed and executed for us. They are the most results-oriented vendor we have ever worked with. They care about the success of our business.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Investment Firm
5.0 — ProperLogic provides lead generation services to an investment firm. They identify targeted outbound prospects; once they identify prospects they set up meetings between the target and the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.Was this helpful?
See All Locations (2)Cornelius, NC
19109 West Catawba Avenue
Cornelius, NC 2803110 - 15
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
20% Social Media Marketing10% Advertising10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 13 projectsBOS Digital is a comprehensive digital marketing agency specializing in services such as social media management, SEO, content strategy, and online reputation management. With approximately 100% positive feedback, clients consistently praise their organization, effective communication, and ability to deliver results tailored to client needs. Notably, around 80% of reviewers highlight their strong client-focused approach and attention to detail.
Reviews mention Efficient
BOS Digital has received positive feedback regarding their efficiency in managing digital marketing projects. Clients noted their effective communication and organized processes, with one client stating they are 'efficient with communications' and have a 'streamlined process.' Another client praised their ability to keep projects on track, highlighting 'excellent efficiency' during their collaboration. Overall, the sentiment reflects a strong appreciation for BOS Digital's organized approach and ability to deliver results in a timely manner.-
Digital Marketing for Health Monitoring Company
5.0 Aug 30, 2022In order to keep things on track and on schedule, we held weekly meetings and daily scrum meetings. Excellent efficiency. They pay attention to details, are excellent listeners, and always get it right.
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Industry Experience
BOS Digital has garnered positive feedback across multiple industries including Legal, Real Estate, Education, and Arts. Clients commend their expertise in digital marketing, website management, and social media strategy. In the Legal sector, they excelled in revitalizing digital presence, while in Real Estate, they enhanced branding and engagement. Their work in Education focused on branding for new projects, and in the Arts, they addressed advertising challenges effectively. Overall, clients widely appreciate their professionalism, communication, and results-driven approach.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BOS Digital's competitive pricing and exceptional value for money. One client noted that their pricing was the best compared to other vendors, emphasizing transparency and tailored service packages for smaller budgets. Another client appreciated the professional and reasonable proposal that fit their budget. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of BOS Digital's services, with clients feeling they receive significant returns on their investments.Was this helpful?
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$5,000+$300+ / hr2 - 9Ocean Isle Beach, NC
Services provided
100% Sales OutsourcingSee all 3 projectsHowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.
Reviews mention Timely
The feedback regarding HowtouseClay.com reflects a positive sentiment towards their timeliness and responsiveness. One client noted that project management was executed on time and highlighted the team's quick response to needs. This efficiency contributed to the successful launch of a cold email outreach system, leading to a significant influx of qualified leads. Overall, clients appreciate HowtouseClay.com's commitment to meeting deadlines and addressing client requirements promptly.-
Email Marketing System Development for Digital Mktg Agency
5.0 Jul 17, 2024The project management was delivered on time and they were very responsive to my needs.
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Industry Experience
HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.Was this helpful?
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$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Services provided
10% Call Center Services30% AI Development25% AI Agents +2 services20% Generative AI15% Custom Software DevelopmentSee all 2 projectsKeona Health is a healthcare technology company specializing in streamlining patient care and communication. With 100% positive feedback from reviewers, clients appreciate their exceptional project management and support, often exceeding deadlines and resolving issues promptly. Their commitment to aligning company values and providing value for cost is frequently highlighted.
Industry Experience
Keona Health has demonstrated significant expertise in the Medical industry, particularly in enhancing patient care and communication through innovative solutions. Clients have praised their ability to streamline processes, deliver projects ahead of schedule, and provide exceptional support. Overall sentiment is highly positive, with a strong emphasis on their alignment with client values and responsive service, making them a suitable partner for organizations seeking improvements in healthcare operations.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Keona Health's pricing, noting that it fits within their budget while providing good value for the cost. One reviewer specifically highlighted the alignment of company values and the exceptional support provided, stating that Keona's team consistently met deadlines and delivered ahead of schedule. Overall, the feedback indicates that clients perceive Keona Health as a cost-effective partner that enhances their operational efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249Asheville, NC
Services provided
100% Call Center ServicesDaniels Communications, Inc. Is a phone answering service founded in 1955. Based in Asheville, North Carolina, the team specializes in Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Rocky Mount, NC
Services provided
100% Call Center ServicesLaunched in 2023, Mensen Praten, a small call center company, is headquartered in Rocky Mount, North Carolina. Their team specializes in Call Center Services.
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$10,000+Undisclosed10 - 49Huntersville, NC
Services provided
20% Call Center Services70% Sales Outsourcing10% Social Media MarketingLaunched in 2025, Revryze is a small Huntersville, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Call Center Services.
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$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Services provided
40% Direct Marketing40% Sales Outsourcing20% StaffingRent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Waxhaw, NC
Services provided
25% Call Center Services25% AI Consulting25% Customer Service Outsourcing +1 service25% Sales OutsourcingHeyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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UndisclosedUndisclosed250 - 999Greensboro, NC
Services provided
24% Call Center Services38% Customer Service Outsourcing25% Back Office Outsourcing +1 service13% Sales OutsourcingAnomaly Squared - BPO is a Customer Service Outsourcing company. The Greensboro, North Carolina-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingLaunched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
30% Call Center Services30% Sales Outsourcing10% Back Office Outsourcing +3 services10% Market Research10% Marketing Strategy10% Public RelationsInfinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Call Center Services50% Sales OutsourcingAnswering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Morrisville, NC
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Document Digitization & Management20% RecruitingSee all 1 projectsRelayTask is a Philippines-based outsourcing company specializing in customer support, virtual assistants, and business automation. Our fully equipped, office-based team delivers reliable,
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$1,000+$25 - $49 / hr2 - 9Davidson, NC
Services provided
20% Call Center Services20% Branding20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingThe Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
50% Sales Outsourcing30% Demand Generation Marketing10% Account-Based Marketing +2 services5% Email Marketing5% Event MarketingLaunched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
Read moreSee All Locations (2)Raleigh, NC
3717 National Drive
Raleigh, NC 2761210 - 15
+1 202 695 1582
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
40% Digital Strategy30% Sales Outsourcing30% UX/UI DesignCarbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed50 - 249Weaverville, NC
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
10% Call Center Services20% Direct Marketing20% Email Marketing +4 services20% Fulfillment10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingRSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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$5,000+Undisclosed2 - 9Elizabeth City, NC
Services provided
100% Sales OutsourcingSmall Sales Outsourcing company Outboundless, is located in Elizabeth City, North Carolina. Their services include Sales Outsourcing.
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$5,000+Undisclosed50 - 249Charlotte, NC
Services provided
75% Sales Outsourcing25% Email MarketingSee all 2 projectsGungho is a company specializing in Contact Center Services, focusing on generating new clients through telemarketing efforts. While they successfully arranged meetings as promised, the reviews indicate mixed results, with strengths in accessing a wide range of prospective clients but weaknesses in follow-ups and managing no-shows. The feedback is roughly balanced, with an emphasis on improving follow-up processes.
Reviews mention Great project management
Clients have expressed positive sentiments regarding Gungho's project management capabilities, noting their provision of weekly updates and detailed communication about arranged meetings. One client highlighted the effectiveness of their management in organizing four meetings per week. However, feedback also pointed out areas for improvement, particularly in following up on prospective meetings and managing 'no-shows', indicating a need for enhanced diligence in ensuring meeting attendance.-
Appointment Setting Services for Technology Company
3.0 May 30, 2023Project management was good in terms: Weekly updates on progress and providing details of the organisations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience
Gungho has experience in various industries, notably in financial services and anti-financial crime sectors. Feedback indicates a strength in lead generation and client outreach, particularly for companies seeking to expand their client base. However, sentiment varies; while some clients praised their access to prospective clients, others noted challenges in follow-up and lead quality. Overall, Gungho appears well-suited for firms in financial services and related fields, though improvements in lead conversion and project execution are recommended.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed mixed sentiments regarding Gungho Marketing's cost and value for money. While one client noted that they arranged four meetings per week, they felt the overall commercial success was lacking, suggesting limited value for the investment. Another client pointed out that despite good leadership, the actual lead generation was insufficient, indicating a disparity between expectations and results. Overall, feedback suggests that while Gungho offers potential, clients seek better outcomes relative to their costs.Was this helpful?
See All Locations (2)Charlotte, NC
5600 77 Center Drive
Charlotte, NC 2821710 - 15
+1 980 5000 933
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$5,000+$25 - $49 / hr50 - 249Cary, NC
Services provided
10% Call Center Services40% Demand Generation Marketing20% Account-Based Marketing +2 services20% Email Marketing10% Sales OutsourcingSee all 8 projectsResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.
Reviews mention Professional
Clients consistently praise ResponsePoint for their professionalism, particularly highlighting their exceptional communication and timely updates. One client noted the clarity and professionalism of their presentations, emphasizing the company's ability to adapt swiftly to evolving project needs. Additionally, the project management was commended for delivering items on time, contributing to a positive overall experience. The feedback reflects a strong sentiment of satisfaction regarding ResponsePoint's professional conduct and project execution.-
Lead Generation & Marketing Services for Research Firm
5.0 Apr 5, 2024Response Point consistently delivered on time and quickly adapted to new requests as our project evolved. They impressed us with their timeliness and flexibility. What stands out most about ResponsePoint is their exceptional communication and timely updates. Their presentations are clear and professional, and their ability to swiftly adapt to new requests has been particularly impressive.
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Industry Experience
ResponsePoint has garnered positive feedback across various industries, including Life Sciences, Business Services, Telecommunications, Information Technology, and Research. Clients commend their expertise in lead generation and customized marketing strategies, with notable strengths in project management and responsiveness. The overall sentiment reflects satisfaction with their ability to deliver quality leads and support business growth, although some feedback points to inconsistencies in lead quality and project timelines. Companies in tech and research sectors may find a particularly strong match with ResponsePoint's offerings.
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Research Software Business services Telecommunications Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted ResponsePoint's competitive pricing and perceived value for money. One client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized the affordability while appreciating the successful lead generation outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with several clients expressing satisfaction with the return on investment relative to the services rendered.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
35% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a dedicated provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. Reviews highlight their capacity for high-level performance, with a 100% success rate in call handling and an impressive call response time of 30–60 seconds. Customers appreciate their seamless integration into operations, with 90% reporting increased productivity and efficiency. Their services are consistently praised for maintaining productivity without missed calls while engaging staff effectively.
Reviews mention Exceptional performance
GCS Agents consistently received exceptional performance feedback from clients. One notable instance highlighted their seamless transition into a call center operation, achieving zero missed calls and maintaining high performance metrics. Clients praised GCS Agents for their proactive communication and commitment to meeting project goals. The training manager also commended their personalized approach and willingness to work flexibly, reflecting a strong dedication to client success. Overall sentiment indicates that GCS Agents excel in delivering high-quality service and support.-
Call Center Services for Public Transportation Agency
5.0 Feb 27, 2020We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Call Center Services for Public Transportation Agency
5.0 Feb 27, 2020GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days. Not many agencies can accomplish that as well as them.
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Content Creation for Lead Generation Company
5.0 Feb 27, 2020It was a difficult job but they did really well. Since I had many other tasks going on, they tried really hard to communicate and looked at the project with a humanistic view. I commend them for doing well in a tough situation. We used Facetime, online chats, face-to-face, emails, and information sessions, and a few calls with the owner of the company.
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Content Creation for Lead Generation Company
5.0 Feb 27, 2020George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.
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Content Creation for Lead Generation Company
5.0 Feb 27, 2020Also, their willingness to work around my schedule and help on weekends was great. They really wanted us to be successful and understood our situation.
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Industry Experience
GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
Read All ReviewsSelect Industry to see insights
Utilities Advertising & marketing IT Services Information technology Energy & natural resources TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.Was this helpful?
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
40% Call Center Services60% StaffingNTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
20% Call Center Services60% AI Development20% Marketing StrategyStratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +4 services10% Advertising10% Digital Strategy10% Marketing Strategy10% Social Media MarketingEcomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Greenville, NC
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Web Development +4 services10% Advertising10% Corporate Photography10% Graphic Design10% Video ProductionFounded in 2013, Buzzadelic is a small Greenville, North Carolina-based SEO company. Their team focuses on Search Engine Optimization and Web Development.
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UndisclosedUndisclosed2 - 9Greensboro, NC
Services provided
100% Call Center ServicesAACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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UndisclosedUndisclosed2 - 9Charlotte, NC
Services provided
80% Sales Outsourcing20% Pay Per ClickLeadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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UndisclosedUndisclosed2 - 9Durham, NC
Services provided
30% Business Consulting30% CRM Consulting and SI20% Content Marketing +1 service20% Sales OutsourcingStudio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
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$1,000+< $25 / hr10 - 49Huntersville, NC
Services provided
15% Call Center Services45% Customer Service Outsourcing40% StaffingIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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$5,000+Undisclosed10,000+Fayetteville, NC
Services provided
20% Call Center Services35% Custom Software Development25% Back Office Outsourcing +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Fayetteville, NC
235 North McPherson Church Road
Fayetteville, NC 283031001 - 2000
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$1,000+< $25 / hr50 - 249Greensboro, NC
Services provided
37% Call Center Services63% Customer Service OutsourcingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Greensboro, NC
822 North Em St
Greensboro, NC 27401336.274.1501
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$1,000+$25 - $49 / hr2 - 9Wilmington, NC
Services provided
50% Call Center Services50% Customer Service OutsourcingAccu-Call is a small Wilmington, North Carolina-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
50% Sales Outsourcing25% Advertising25% Social Media MarketingEstablished in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
30% Call Center Services30% Back Office Outsourcing30% HR Consulting +2 services5% Customer Service Outsourcing5% Sales OutsourcingArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Huntersville, NC
Services provided
40% Fractional CMO Services10% Branding10% Conversion Optimization +4 services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Social Media MarketingZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Cornelius, NC
Services provided
20% Fractional CMO Services10% Branding10% Business Consulting +6 services10% Content Marketing10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingLift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Wake Forest, NC
Services provided
10% Call Center Services10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Market Research10% Marketing Strategy10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignLaunched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Raleigh, NC
Services provided
80% Affiliate Marketing20% Sales OutsourcingLocated in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
Read moreSee All Locations (3)Raleigh, NC
421 Fayetteville St, Suite 1100, PMB 600
Raleigh, NC 276011
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UndisclosedUndisclosed10 - 49Morrisville, NC
Services provided
40% Pay Per Click20% Affiliate Marketing20% Email Marketing +1 service20% Sales OutsourcingXperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
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UndisclosedUndisclosed2 - 9Cary, NC
Services provided
20% Call Center Services50% Branding20% CRM Consulting and SI +1 service10% UX/UI DesignInveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Greensboro, NC
Services provided
20% AI Development20% Affiliate Marketing20% Content Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationContent Marketing company Influence to Action provides Content Marketing and Affiliate Marketing. They were founded in 1999.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
20% Branding20% Search Engine Optimization20% Web Design +3 services15% Content Marketing15% Sales Outsourcing10% Social Media MarketingFounded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
60% Call Center Services40% Financial ConsultingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
Read moreSee All Locations (2)Charlotte, NC
101 N Tryon St, Suite 1401
Charlotte, NC 282022 - 5
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UndisclosedUndisclosedFreelancerMatthews, NC
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% CRM Consulting and SI10% Email Marketing10% Marketing Strategy10% Sales OutsourcingLaunched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
10% Call Center Services15% IT Managed Services15% Mobile App Development +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design15% Web DevelopmentIn Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Charlotte, NC
Queen City Dr,
Charlotte, NC1
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List of the Top 6 North Carolina Call Center Companies & Voice Services
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$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
30.1/40.016.8/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Gastonia, NC
Ability to deliver
24.3/40.015/20 Reviews5.2/10 Clients & Experience4.1/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Ability to deliver
20.2/40.016.2/20 Reviews0.3/10 Clients & Experience3.7/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
27.5/40.016.2/20 Reviews6.3/10 Clients & Experience5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$300+ / hr2 - 9Ocean Isle Beach, NC
Ability to deliver
18.6/40.015.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Ability to deliver
20.8/40.016.6/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249Asheville, NC
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Rocky Mount, NC
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Call Center Services -
$10,000+Undisclosed10 - 49Huntersville, NC
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$5,000+$50 - $99 / hr50 - 249Raleigh, NC
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Waxhaw, NC
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Greensboro, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services13% Sales Outsourcing63% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Morrisville, NC
Ability to deliver
4.9/40.00/20 Reviews1.9/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr2 - 9Davidson, NC
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Raleigh, NC
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Raleigh, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Weaverville, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Greensboro, NC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
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