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Top Call Center Services & Voice Services in North Carolina

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves North Carolina

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Dedicated
The feedback reflects a strong sentiment of dedication from VSA, Inc., with clients noting their passion for work and commitment to client success. One client highlighted that their outbound efforts made them feel like part of the team, emphasizing effective communication and a willingness to improve. The overall impression is one of reliability and thoroughness, with clients appreciating the proactive approach and the quality of service provided.

Outbound Call Services for Software Solutions Provider

4.0 Dec 19, 2019

The passion and dedication they have for the work makes them stand out. Even though it’s not the most exciting work, they provide the best service and have a desire for the work they’re doing.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight SalesRoads' effectiveness in building sales pipelines, with clients noting they booked approximately four meetings per week with qualified leads. The team is praised for their responsiveness and timely project management. However, clients suggest that SalesRoads could enhance their service by providing more expert insights. Overall, sentiment is positive, indicating that SalesRoads is a reliable partner for sales development needs.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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United States (61) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.

Customer Service Recruiting for Financial Services Co

5.0 Jan 13, 2025

We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform

4.5 Jan 13, 2025

Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center solutions and Customer Support Services. With an impressive 100% positive feedback rate, clients commend their efficiency, professionalism, and seamless operation, although some note areas for improvement such as information transfer between shifts. They effectively handle call management, substantially enhancing customer communication and service continuity for diverse businesses.

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4 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Service for Automotive Company
4.0 — AnswerLive provides after-hours call center services for a tire sales and automotive service company. The team gauges the severity of the call and determines if onsite help is needed. Read more
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)

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ProphetLogic

5.0 2 reviews

$10,000+

$25 - $49 / hr

10 - 49

Cornelius, NC

Services provided

100% Sales Outsourcing

ProphetLogic is an outbound call center specializing in targeted prospecting and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective client handoff process and business growth acceleration. Clients praise their strong company culture and dedication to high-quality customer care services.

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Reviews mention High-quality work
Clients consistently commend ProphetLogic for delivering high-quality work that significantly impacts business growth. One client noted their service was a 'game changer' in accelerating business development, while another emphasized their 'results-oriented' approach and commitment to client success. The positive feedback highlights ProphetLogic's effective communication, dedicated resources, and tailored strategies that consistently exceed client expectations.

Lead Generation for Investment Firm

5.0 May 6, 2022

The PropetLogic service has been a game changer for us. They have the best people and are really focused on doing a great job for their clients.
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Lead Gen Program for Information Security Company

5.0 Mar 24, 2022

ProphetLogic has designed and executed a program that enabled us to win new logo accounts, including strategic accounts. Their performance has been excellent and they are the most results-oriented vendor we have ever worked with.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Investment Firm
5.0 — ProperLogic provides lead generation services to an investment firm. They identify targeted outbound prospects; once they identify prospects they set up meetings between the target and the Read more
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Industry Experience

ProphetLogic has effectively served clients in the Financial Services and IT Services industries, excelling in sales pipeline enhancement and lead generation. Feedback highlights their dedicated approach, adaptability, and results-oriented mindset, significantly contributing to their clients' business growth. Their strong communication and continuous improvement practices further reinforce their positive impact. Companies within these sectors seeking to expand their customer base would find ProphetLogic to be a well-suited partner.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have praised ProphetLogic for their competitive pricing model and the significant value they deliver. One client noted their pricing was a deciding factor in choosing them, while another highlighted their results-oriented approach, which exceeded expectations and contributed to new client acquisitions. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio of their services, with clients reporting accelerated business growth and effective support throughout the engagement.
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What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves North Carolina

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves North Carolina

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves North Carolina

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Great team
The feedback regarding A-SALES AB consistently highlights their exceptional team. Clients noted 'fantastic communication' and described the team as a 'well-oiled machine' that met all deadlines. One client emphasized the 'great culture fit' and alignment of company values, while another praised the quality of contacts provided, which reduced their workload significantly. Overall, the sentiment reflects strong satisfaction with the team's professionalism and effectiveness.

Email Marketing, Sales Outsourcing & Call Center for Marketing Company

5.0 Mar 13, 2025

I feel like they are actually in our in-house team, they feel like our team. It doesn't feel like we're just working with an agency.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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BOS Digital

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Services provided

20% Social Media Marketing

10% Advertising

10% Content Marketing +6 services

10% Conversion Optimization

10% Digital Strategy

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Web Development

BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

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Reviews mention Proactive
BOS Digital has received positive feedback for their proactive approach, with clients noting their attentive communication and willingness to offer recommendations beyond the initial scope of work. One client emphasized their capability to listen to business pain points and effectively engage the right experts to address them. Overall, the sentiment reflects a strong appreciation for BOS Digital's proactive support and commitment to client success.

LinkedIn Content Strategy for Software Consultancy

5.0 Jun 17, 2021

They’re very proactive with recommendations, even outside of the scope that I pay them for. We communicate via Slack, monday.com, and text messaging.
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Industry Experience

BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.
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Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)

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HowtouseClay.com

4.8 3 reviews

$5,000+

$300+ / hr

2 - 9

Ocean Isle Beach, NC

Services provided

100% Sales Outsourcing

HowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.

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Reviews mention Great project management
Clients consistently praise HowtouseClay.com for their exceptional project management skills, highlighting timely delivery and responsiveness to needs. One client noted, 'The project management was delivered on time and they were very responsive to my needs.' Additionally, the professionalism and ongoing support provided post-project were recognized as significant value. Overall, the sentiment reflects a strong confidence in HowtouseClay's ability to manage projects effectively.

Email Marketing System Development for Digital Mktg Agency

5.0 Jul 17, 2024

The project management was delivered on time and they were very responsive to my needs.
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Industry Experience

HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
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Software Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.
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Daniels Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Asheville, NC

Services provided

100% Call Center Services

Daniels Communications, Inc. Is a phone answering service founded in 1955. Based in Asheville, North Carolina, the team specializes in Call Center Services.
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Rent A Sales Rep

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Raleigh, NC

Services provided

40% Direct Marketing

40% Sales Outsourcing

20% Staffing

Rent A Sales Rep is a Direct Marketing company. Founded in 2003, the team provides Direct Marketing and Sales Outsourcing.
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Heyou.ai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waxhaw, NC

Services provided

25% Call Center Services

25% AI Consulting

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Heyou.ai is an answering service company. The small Waxhaw, North Carolina-based team provides Call Center Services and Customer Service Outsourcing. The firm was founded in 2023.
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Featured

What are Featured Providers?

Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves North Carolina

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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United States (6) England (4) Poland (1)

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Anomaly Squared - BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Greensboro, NC

Services provided

24% Call Center Services

38% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

13% Sales Outsourcing

Anomaly Squared - BPO is a Customer Service Outsourcing company. The Greensboro, North Carolina-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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Lease A Sales Rep

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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Infinity Marketing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing +3 services

10% Market Research

10% Marketing Strategy

10% Public Relations

Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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REVGEN

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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RelayTask LLC

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Morrisville, NC

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Recruiting

RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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The Blacksand Group

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Davidson, NC

Services provided

20% Call Center Services

20% Branding

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Social Media Marketing

The Blacksand Group, a branding agency, was launched in 2024. The team specializes in Branding and Social Media Marketing and is located in Davidson, North Carolina.
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Inside Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Sales Outsourcing

30% Demand Generation Marketing

10% Account-Based Marketing +2 services

5% Email Marketing

5% Event Marketing

Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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Carbon Design

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

40% Digital Strategy

30% Sales Outsourcing

30% UX/UI Design

Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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Epsilon Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Weaverville, NC

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Gungho

1.8 2 reviews

$5,000+

Undisclosed

50 - 249

Charlotte, NC

Services provided

75% Sales Outsourcing

25% Email Marketing

Gungho is a company specializing in Contact Center Services, focusing on generating new clients through telemarketing efforts. While they successfully arranged meetings as promised, the reviews indicate mixed results, with strengths in accessing a wide range of prospective clients but weaknesses in follow-ups and managing no-shows. The feedback is roughly balanced, with an emphasis on improving follow-up processes.

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Reviews mention Accessible
The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.

Appointment Setting Services for Technology Company

3.0 May 30, 2023

They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience

Gungho has garnered feedback from clients in the Financial Services and IT Services industries. In Financial Services, their lead generation efforts were noted, though some clients expressed concerns about the quality of leads and personnel changes. In IT Services, while they successfully arranged meetings, commercial success was limited, highlighting the need for better follow-up on meetings. Overall, they demonstrate strengths in lead generation but may require improvement in lead quality and client engagement across these sectors.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding Gungho's cost and value for money reflects a mixed sentiment. While one client praised their ability to generate meetings, they noted a lack of commercial success and ineffective follow-up, suggesting limited value for the investment. Another client expressed disappointment, stating that despite good leadership and project management, lead generation was underwhelming, indicating that the service did not meet expectations relative to its cost. Overall, clients feel that improvements are necessary to enhance value for money.
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Outboundless

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Elizabeth City, NC

Services provided

100% Sales Outsourcing

Small Sales Outsourcing company Outboundless, is located in Elizabeth City, North Carolina. Their services include Sales Outsourcing.
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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

10% Call Center Services

40% Demand Generation Marketing

20% Account-Based Marketing +2 services

20% Email Marketing

10% Sales Outsourcing

ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

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Reviews mention Dedicated
Clients have expressed a strong sentiment of dedication towards ResponsePoint, highlighting the 'dedication and hard work' of its employees as particularly impressive. Feedback indicates that while the team was 'always prompt and flexible' in adapting to requirements, there were inconsistencies in lead flow. Overall, the dedication of ResponsePoint's team is recognized positively, although clients seek improvements in the consistency and quality of leads provided.

Lead Generation for Technology Company

4.0 Apr 17, 2024

The dedication and hard work of its employees stood out as particularly impressive. They're always prompt and flexible in adapting to our requirements quickly; however, the flow of leads was inconsistent—some months there were ample, while other months there were few.
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Industry Experience

ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.
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Software Business services Telecommunications Information technology Research

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.
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Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)

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RSVP Communications, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

10% Call Center Services

20% Direct Marketing

20% Email Marketing +4 services

20% Fulfillment

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

RSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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NTT Business Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

40% Call Center Services

60% Staffing

NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

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Reviews mention Accessible
Clients have expressed high satisfaction with GCS Agents' accessibility and responsiveness. Notably, they highlighted the immediate availability of executive leadership and the prompt communication from their team, which ensured that issues were addressed swiftly. One client noted that GCS Agents maintained an impressive performance metric by answering calls within 30–60 seconds without any missed calls. Overall, the sentiment reflects a strong appreciation for GCS Agents' commitment to accessibility and effective communication.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Stratifyd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

20% Call Center Services

60% AI Development

20% Marketing Strategy

Stratifyd is a Charlotte, North Carolina-based artificial intelligence firm. They offer Artificial Intelligence and Call Center Services.
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Ecomm Pro Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +4 services

10% Advertising

10% Digital Strategy

10% Marketing Strategy

10% Social Media Marketing

Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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Buzzadelic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greenville, NC

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Web Development +4 services

10% Advertising

10% Corporate Photography

10% Graphic Design

10% Video Production

Founded in 2013, Buzzadelic is a small Greenville, North Carolina-based SEO company. Their team focuses on Search Engine Optimization and Web Development.
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AACS Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

100% Call Center Services

AACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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Leadorder.com

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Charlotte, NC

Services provided

80% Sales Outsourcing

20% Pay Per Click

Leadorder.com is a Sales Outsourcing company launched in 2002. The agency offers Sales Outsourcing and Pay Per Click.
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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Huntersville, NC

Services provided

15% Call Center Services

45% Customer Service Outsourcing

40% Staffing

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Studio Three 49

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Durham, NC

Services provided

30% Business Consulting

30% CRM Consulting and SI

20% Content Marketing +1 service

20% Sales Outsourcing

Studio Three 49 is a CRM consulting and SI company. They provide CRM consulting and SI and Business Consulting and are based in Durham, North Carolina.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Fayetteville, NC

Services provided

20% Call Center Services

35% Custom Software Development

25% Back Office Outsourcing +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Greensboro, NC

Services provided

37% Call Center Services

63% Customer Service Outsourcing

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Accu-Call

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wilmington, NC

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Accu-Call is a small Wilmington, North Carolina-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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The Lead Ninjas

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

50% Sales Outsourcing

25% Advertising

25% Social Media Marketing

Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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ArenaCX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% HR Consulting +2 services

5% Customer Service Outsourcing

5% Sales Outsourcing

ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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ZellDog Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntersville, NC

Services provided

40% Fractional CMO Services

10% Branding

10% Conversion Optimization +4 services

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

ZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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Lift Marketing Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cornelius, NC

Services provided

20% Fractional CMO Services

10% Branding

10% Business Consulting +6 services

10% Content Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Lift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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Solid Stratagems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wake Forest, NC

Services provided

10% Call Center Services

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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Xperience Ads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morrisville, NC

Services provided

40% Pay Per Click

20% Affiliate Marketing

20% Email Marketing +1 service

20% Sales Outsourcing

Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
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Inveniv

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cary, NC

Services provided

20% Call Center Services

50% Branding

20% CRM Consulting and SI +1 service

10% UX/UI Design

Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
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Influence to Action

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

20% AI Development

20% Affiliate Marketing

20% Content Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Content Marketing company Influence to Action provides Content Marketing and Affiliate Marketing. They were founded in 1999.
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Pig & Rooster

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

20% Branding

20% Search Engine Optimization

20% Web Design +3 services

15% Content Marketing

15% Sales Outsourcing

10% Social Media Marketing

Founded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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FlexOffers.com, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

FlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.
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3Bug Media

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Matthews, NC

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% CRM Consulting and SI

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

Launched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.
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Bluegrey Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

10% Call Center Services

15% IT Managed Services

15% Mobile App Development +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

15% Web Development

In Vadodara, India and Charlotte, North Carolina, Bluegrey Technologies is a midsize social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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