Top BPO Companies in Tennessee

Ratings Updated: September 14, 2026

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Tennessee

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tennessee

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Hugo Inc. consistently receives exceptional feedback for their performance across multiple projects. Clients highlight their effective communication, timely execution, and adaptability as key strengths. One client noted, "Their proficiency in these areas elevated them from being just a service provider to a strategic partner." Another remarked on their remarkable customer support, stating Hugo's commitment significantly boosted satisfaction levels. Overall, clients express high satisfaction, emphasizing Hugo's role as a valuable and dependable partner in achieving project goals.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Tennessee

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Tennessee

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew is a sales outsourcing company that excels in providing lead generation, sales development, and marketing services across various industries. Overall feedback is highly positive, with about 90% satisfaction, highlighting their professionalism, alignment with client needs, and impressive project management. Approximately 40% of reviewers commend JumpCrew's ability to quickly adapt to client challenges. A small percentage noted improvements in hiring speed for aggressive growth plans.

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Reviews mention Detail-oriented
Clients have consistently praised JumpCrew for their detail-oriented approach, particularly in identifying KPIs, objectives, and key results. One client highlighted their impressive organizational skills and effective follow-up when issues arise, stating, "They’re highly organized and detail-oriented." Overall, the sentiment regarding their attention to detail is overwhelmingly positive, with clients expressing satisfaction in how JumpCrew has exceeded expectations in project management and deliverables.

Lead Processing & Qualifying for Global Workforce Platform

4.5 May 3, 2022

JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results. On top of that, their resources follow up with us adequately when issues arise.
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Industry Experience

JumpCrew has received positive feedback across various industries, notably in Education, SaaS, Advertising & Marketing, and Arts & Entertainment. Clients commend their expertise in lead generation, sales management, and project execution. In Education, they excelled in engaging with K12 and higher education sectors. In SaaS, they effectively scaled email marketing and lead generation. Overall sentiment reflects a strong capability in managing sales teams and delivering quality results, making JumpCrew a suitable partner for clients in these sectors.
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Human Resources Education Software Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.
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Gainesville, Florida (1) Port Saint Lucie, Florida (1) Sarasota, Florida (1) Denver, Colorado (1) Lake Oswego, Oregon (1) Philadelphia, Pennsylvania (1)

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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

OutboundView is a lead generation and sales enablement company specializing in executing outbound sales strategies, including cold calling, email marketing, and multi-touch campaigns. Across reviews, clients consistently praise OutboundView for their effective project management and responsiveness, with 100% expressing satisfaction with their results. Notably, 83% of reviewers highlight the company's expertise in reaching hard-to-access markets and their ability to tailor strategies to specific business needs.

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Industry Experience

OutboundView has demonstrated notable expertise in various industries, including Other Industries (consulting and mentoring), Information Technology, Advertising & Marketing, Arts, Entertainment & Music, and Financial Services. Clients consistently praise their lead generation capabilities, responsiveness, and strategic approach, resulting in increased meetings and qualified leads. Overall sentiment is highly positive across these sectors, with specific strengths in cold calling, campaign development, and tailored outreach strategies, making them a strong fit for companies looking to enhance their sales and marketing efforts.
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Consulting Human Resources Consumer Products Advertising & marketing Information technology Financial services Other Industry Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
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Lincoln, Nebraska (3) Nashville, Tennessee (2) Calabasas, California (1) Bellevue, Washington (1) Pittsburgh, Pennsylvania (1)

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Celebelle

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +4 services

10% Branding

10% Graphic Design

10% Social Media Marketing

10% Web Design

Celebelle is a social media management company specializing in platforms such as Instagram, Facebook, and LinkedIn. Reviews highlight their creativity, responsiveness, and excellent project management, with 100% positive feedback emphasizing increased engagement and business conversions. Clients appreciate their ability to craft engaging content and successfully manage social media strategies.

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Industry Experience

Celebelle has garnered positive feedback primarily in the healthcare industry, particularly from senior care providers. Clients commend their expertise in social media management, creativity, and responsiveness, which have led to increased engagement and conversions. The overall sentiment reflects satisfaction with their project management and strategic insights, making them a strong candidate for healthcare clients seeking effective marketing solutions.
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Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Celebelle as offering good value for money, particularly in social media management. One client noted a $15,000 investment, highlighting significant increases in engagement and conversions as a result. Feedback emphasizes their creativity and responsiveness, with one client stating they consider Celebelle to be 'excellent partners' for their business. Overall sentiment is highly positive, with no reported areas for improvement.
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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding strategies. Reviews indicate 100% positive feedback, highlighting their thoroughness, authenticity, and effective communication. Clients appreciate their attention to detail and strategic insights, with significant improvements in web presence and clarity in branding, as demonstrated by a 12% increase in website traffic and streamlined messaging frameworks.

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Reviews mention Dedicated
Clients have expressed high satisfaction with King Creative Co.'s dedication to their projects. One client noted the team's commitment to ensuring alignment and value, highlighting their proactive check-ins and authenticity. The feedback emphasizes Bart's energetic and passionate approach, which fosters a supportive environment. Clients feel that this dedication has significantly improved their decision-making processes and overall project outcomes, reinforcing a positive sentiment towards the company's reliability and engagement.

Branding & Comms Strategy for SaaS Trucking Startup

5.0 Apr 8, 2020

I also appreciate their dedication and authenticity. They make sure to check in with us to make sure we were aligned. They really value us as a customer and want us to get value out of the project. Their attention to this created the best experience we could have had because it allowed us to fix any potential issues quickly.
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Industry Experience

King Creative Co. has established a strong reputation across diverse industries, including computer repair and transportation. Clients have praised their expertise in SEO marketing, web development, and branding, highlighting their thoroughness and effective communication. Their impact is notably evident in improved online presence and clarity in branding strategies. Overall sentiment reflects confidence and satisfaction, making them a suitable partner for businesses in need of marketing and branding solutions, particularly in tech and service-oriented sectors.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive King Creative Co. as providing good value for money despite some higher costs. One client noted a monthly SEO investment of approximately $1,250, highlighting significant revenue growth and improved website metrics as a result. Another client spent $5,000 and praised the clarity and effectiveness gained from their branding framework. Overall, feedback suggests that while their services may not be the cheapest, they deliver high-quality results that justify the investment.
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Answer One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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Employee Pooling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Call Center Services

10% Business Consulting +3 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Sales Outsourcing

Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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AccessNurse

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Knoxville, TN

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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freeswitchdialer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Jonesborough, TN

Services provided

100% Call Center Services

Freeswitchdialer is a call center established in 2011. Headquartered in Jonesborough, Tennessee, the team offers Call Center Services.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brentwood, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Goodlettsville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advantage Locksmith Store is a Business Consulting company. They are in Goodlettsville, Tennessee, and their services include Business Consulting and Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service, a Business Consulting company, was founded in 1990. The team specializes in Business Consulting and Back Office Outsourcing.
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Med Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Memphis, TN

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Content Writing Services

Med Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
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Automated Business Solutions International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% IT Managed Services

Automated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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BGBO Co

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Cookeville, TN

Services provided

40% Business Consulting

30% Document Digitization & Management

30% HR Consulting

In Cookeville, Tennessee, BGBO Co is a small Business Consulting company. The team provides Business Consulting and Document Digitization & Management.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

25% Back Office Outsourcing

25% Business Consulting

20% Commercial Development +2 services

20% Sales Outsourcing

10% Building Security Services

City Locksmith Services is a Business Consulting company established in 2005. The firm focuses on Business Consulting and Back Office Outsourcing, and is small.
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Clear Dental Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nashville, TN

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Clear Dental Billing provides Back Office Outsourcing. They are headquartered in Nashville, Tennessee.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Estate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
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Selectsys

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Knoxville, TN

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Custom Software Development +2 services

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Selectsys is an IT managed services company. The team focuses on IT managed services and Custom Software Development and is in Knoxville, Tennessee and Denver, Colorado.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

30% Back Office Outsourcing

16% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Reviews mention Easy to work with
Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers. It has been 10 years.
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Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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Manufacturing IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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Trimen Computer Systems, LLC

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

Johnson City, TN

Services provided

40% IT Managed Services

25% Cybersecurity

15% Customer Service Outsourcing +2 services

10% Call Center Services

10% Cloud Consulting & SI

Trimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
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Legal Intake Professionals

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

100% Call Center Services

Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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Wayfind Marketing

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

25% Content Marketing

25% Marketing Strategy

25% Sales Outsourcing +1 service

25% Web Design

Wayfind Marketing is an in Memphis, Tennessee. The team specializes in.
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Breeze Branding

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Cookeville, TN

Services provided

15% Branding

15% Search Engine Optimization

15% UX/UI Design +5 services

15% Web Design

10% Cybersecurity

10% Logo

10% Sales Outsourcing

10% Web Development

Breeze Branding, a branding company, was launched in 2023. The team specializes in Branding and Search Engine Optimization and is located in Cookeville, Tennessee.
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Alpyne Strategy, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

40% Search Engine Optimization

20% Email Marketing

20% Sales Outsourcing +1 service

20% Social Media Marketing

SEO agency Alpyne Strategy, LLC is in Nashville, Tennessee and Murfreesboro, Tennessee. The team provides Search Engine Optimization and Email Marketing.
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Blue Equinox

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

16% IT Managed Services

12% Call Center Services

12% Cloud Consulting & SI +5 services

12% Cybersecurity

12% IT Staff Augmentation

12% IT Strategy Consulting

12% Other IT Consulting and SI

12% Unified Communications Consulting & SI

Established in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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Svast Healthcare Technologies

Not yet reviewed

$250,000+

$25 - $49 / hr

50 - 249

Brentwood, TN

Services provided

100% Call Center Services

Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Capital Accounts LLC is a provider of outbound services, specializing in improving client productivity and increasing revenue through efficient collections work. Reviews highlight their excellent work quality and strong customer service, with 100% of clients noting significant cost savings. Some feedback suggests potential improvements in employee management, while many appreciate their environmentally friendly practices. Overall, the company receives overwhelmingly positive feedback.

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Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
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Industry Experience

Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
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Other industries Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Capital Accounts LLC for their competitive pricing and strong value for money. One client noted their pricing as 'good' while another mentioned savings of approximately $10,000 monthly. Overall sentiment reflects satisfaction with the return on investment, as clients reported increased collections and productivity. The company is recognized for delivering quality service that justifies their costs, contributing to positive client experiences.
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ProLinkLeads

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Signal Mountain, TN

Services provided

20% Content Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

15% Digital Strategy

15% Marketing Strategy

10% Direct Marketing

In Signal Mountain, Tennessee, ProLinkLeads is a social media marketing agency. The team offers Social Media Marketing and Content Marketing.
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CRVAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chattanooga, TN

Services provided

70% Business Consulting

30% Call Center Services

CRVAS, a Business Consulting company, was established in 2016. The small team specializes in Business Consulting and Call Center Services.
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ProximoCX

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Knoxville, TN

Services provided

30% Call Center Services

30% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Translation

ProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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Sparco

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Millington, TN

Services provided

20% IT Managed Services

10% Application Management & Support

10% Back Office Outsourcing +6 services

10% Building Security Services

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Sparco is an IT strategy consulting company. Founded in 1992, the agency is headquartered in Millington, Tennessee. Their team focuses on IT strategy consulting and IT managed services.
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Hometown Digital Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cookeville, TN

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Founded in 2015, Hometown Digital Marketing Agency is a social media marketing agency. The firm specializes in Social Media Marketing and Email Marketing, and is small.
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Knoxville Computer Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Seymour, TN

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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8Bend Marketing, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chattanooga, TN

Services provided

20% Email Marketing

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Branding

10% Marketing Strategy

10% Pay Per Click

10% Web Design

8Bend Marketing, LLC is a Chattanooga, Tennessee-based social media marketing agency. Established in 2019, the team focuses on Social Media Marketing and Email Marketing.
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MVMT Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Memphis, TN

Services provided

25% CRM Consulting and SI

20% AI Consulting

20% Branding +2 services

20% Sales Outsourcing

15% Business Consulting

Located in Memphis, Tennessee, MVMT Group is a CRM consulting and SI company. Established in 2021, the team specializes in CRM consulting and SI and Branding.
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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

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Reviews mention Reasonable pricing
Clients have expressed satisfaction with Taskforce BPO's reasonable pricing, noting that their billing aligns well with expectations. One client highlighted a monthly savings of $800, attributing this to the competitive rates offered by Taskforce BPO. Additionally, they emphasized the company's pricing as a strength, indicating that it surpasses that of other vendors. Overall, the sentiment towards their pricing structure is positive, reinforcing the value clients perceive in their services.

Business Processes Support for Business Firm

5.0 Nov 2, 2017

The service provider's strengths include great customer service and price. This indicates that they offer reasonable pricing compared to other vendors.
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Industry Experience

Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.
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Retail Other Industry Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs.
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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

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Answering Service One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Seymour, TN

Services provided

100% Call Center Services

Answering Service One, an answering service, specializes in Call Center Services. The firm is headquartered in Seymour, Tennessee.
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ENABLIZER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

College Grove, TN

Services provided

40% Accounting

20% Back Office Outsourcing

20% Cybersecurity +1 service

20% IT Strategy Consulting

ENABLIZER is a small Accounting company. They offer Accounting and IT strategy consulting and were established in 2004.
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BizSprints

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Knoxville, TN

Services provided

40% CRM Consulting and SI

10% Back Office Outsourcing

10% Business Consulting +4 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Unified Communications Consulting & SI

BizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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Imaging Solutions and Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Memphis, TN

Services provided

80% Robotics Process Automation

20% Document Digitization & Management

Imaging Solutions and Services, Inc. Is a midsize Robotics Process Automation company. Launched in 1995, the team specializes in Robotics Process Automation and Document Digitization & Management.
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OCGnow

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hohenwald, TN

Services provided

15% Search Engine Optimization

15% Web Design

10% Advertising +6 services

10% Branding

10% Email Marketing

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Social Media Marketing

OCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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Lam.Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Nashville, TN

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Web Design

Lam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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Virtual Collective

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nashville, TN

Services provided

15% Email Marketing

15% Social Media Marketing

15% Web Design +5 services

15% Web Development

10% Ecommerce Marketing

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

Virtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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Be Media Savvy, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Powell, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Founded in 2014, Be Media Savvy, Inc. Is a branding agency. Their team specializes in Branding and Marketing Strategy.
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KNC Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mt. Juliet, TN

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +8 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Email Marketing

5% Logo

In Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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WebWyze

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ooltewah, TN

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Web Design +2 services

15% UX/UI Design

10% Sales Outsourcing

WebWyze, a SEO agency, was launched in 2023. The team focuses on Search Engine Optimization and Pay Per Click and is based in Ooltewah, Tennessee.
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Harris CMO Partners

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Franklin, TN

Services provided

25% Back Office Outsourcing

25% Branding

25% Fractional CMO Services +1 service

25% Recruiting

Harris CMO Partners is a branding company. In Franklin, Tennessee, the team provides Branding and Back Office Outsourcing.
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DIGITAL Marketing Agency (Music City Shopper)

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Nashville, TN

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Web Design +4 services

10% E-Commerce Development

10% Email Marketing

10% SMS Marketing

10% Video Marketing

DIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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Top BPO Companies in Tennessee

List of the Top Tennessee BPO Services

Reviews mention Accommodating

Call Center Services for Software Dev Company

Industry Experience

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What Clients Have Said

ROI CX Solutions is very responsive

Reviews mention Exceptional performance

Digital Strategy for Environmental Solutions Platform

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

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What Clients Have Said

Reviews mention Reliable

Customer Service Outsourcing for Online Education Company

Customer Support Services for Renovation & Flooring Co

Customer Service Outsourcing for Towing Company

Call Center Services for Law Firm

Customer Support Services for Tree Care Company

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Top Customer Service is very responsive

Reviews mention Reliable

BPO Services for Tech Company

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Reviews mention Detail-oriented

Lead Processing & Qualifying for Global Workforce Platform

Industry Experience

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Industry Experience

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Reviews mention Dedicated

Branding & Comms Strategy for SaaS Trucking Startup

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Reviews mention Easy to work with

Virtual Assistant for IT Company

Industry Experience

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What Clients Have Said

Reviews mention High-quality work

Collections for Medium-sized Company

Industry Experience

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What Clients Have Said

Reviews mention Reasonable pricing

Business Processes Support for Business Firm

Industry Experience

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List of the Top 4 Tennessee BPO Services

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