Top BPO Companies in Tennessee
47 Companies
List of the Top Tennessee BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves TennesseeServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Serves TennesseeServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a sales and marketing services company known for its expertise in lead generation, outbound marketing, and sales management. The company has received predominantly positive feedback, with 90% of reviewers expressing satisfaction with their work. Recurring themes in reviews include JumpCrew's professionalism, adaptability, and effective project management skills, with multiple clients highlighting their ability to meet goals and react swiftly to changing needs.
Reviews mention Proactive
Clients consistently highlight JumpCrew's proactive approach, noting their ability to engage effectively with target markets and decision-makers. One CEO remarked on their 'positive, knowledgeable, conscientious, professional, and proactive' demeanor, emphasizing the team's commitment to understanding the client's needs and providing timely communication. The overall sentiment reflects a strong appreciation for JumpCrew's initiative and strategic engagement, reinforcing their reputation as a reliable partner in sales and marketing efforts.-
Sales Outreach for Textbook & Curriculum Online Portal
5.0 Jun 14, 2022They did a great job. They were very positive, knowledgeable, conscientious, professional, and proactive. They knew their business and had many different tools. We used Teams to communicate; we could always get in touch with them. We have a lot of good things to say about JumpCrew, but they stood out for their professionalism and engagement.
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Industry Experience
JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive JumpCrew's services as offering good value for money, with several noting competitive pricing and flexibility. One client highlighted a significant investment of $500,000, yet expressed high satisfaction with the results achieved, indicating a strong return on investment. Another client appreciated the comprehensive support and project management, emphasizing that the quality of deliverables exceeded expectations. However, a common theme was the desire for quicker hiring processes, suggesting room for improvement in scaling their services more efficiently.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 9 projectsOutboundView is a specialized lead generation and sales enablement company that offers outsourced cold calling, email marketing, and multi-channel campaigns. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their effectiveness in increasing leads and meeting scheduling targets. OutboundView is praised for its responsiveness, process-oriented approach, and ability to align with client goals, with no suggested areas for improvement from clients.
Reviews mention Team players
Clients have consistently praised OutboundView for their collaborative approach and effective communication. One client noted that the team felt like an extension of their own, highlighting the individualized service provided. The workflow was described as incredibly effective, with team members being easy to work with. Overall, the sentiment regarding OutboundView's role as team players is highly positive, with clients expressing satisfaction and appreciation for their proactive involvement.-
Outreach & Appointment Setting for Insurance Company
5.0 Jun 6, 2019The workflow was incredibly effective. They were very easy to work with and typically very communicative. I was impressed with how individualized their approach was. They felt like an extension of our team.
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Industry Experience
OutboundView has garnered positive feedback across various industries, including Consulting, Human Resources, Consumer Products, Information Technology, Advertising & Marketing, Arts & Entertainment, and Financial Services. Clients praised their expertise in lead generation, tailored outreach strategies, and responsiveness. The overall sentiment is highly favorable, with particular strengths noted in their process-oriented approach and ability to deliver measurable outcomes, making them a commendable choice for organizations seeking to enhance their outbound sales efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Arts, entertainment & music Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OutboundView's exceptional value for money, noting their cost-effectiveness and alignment with company values. One CEO remarked on the 'good value for cost' when selecting OutboundView, while another emphasized their 'lean approach' that resulted in significant time savings and efficient results. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, further supported by a consistent record of meeting or exceeding project goals.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves TennesseeServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves TennesseeServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 11 projectsBoldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.Was this helpful?
Industry Experience
Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial servicesWas this helpful?
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$10,000+< $25 / hr250 - 999Serves TennesseeServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +4 services10% Branding10% Graphic Design10% Social Media Marketing10% Web DesignSee all 1 projectsCelebelle is a social media marketing company that specializes in managing and developing strategies for platforms like Instagram, Facebook, and LinkedIn. Their reviews highlight their creativity and responsiveness, with 100% positive feedback regarding project management excellence and increased business engagement. Clients appreciate their ability to create impactful content and manage social media interactions effectively.
Industry Experience
Celebelle has garnered positive feedback primarily in the healthcare industry, particularly from senior care providers. Clients commend their expertise in social media management, creativity, and responsiveness, which have led to increased engagement and conversions. The overall sentiment reflects satisfaction with their project management and strategic insights, making them a strong candidate for healthcare clients seeking effective marketing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Celebelle as offering good value for money, particularly in social media management. One client noted a $15,000 investment, highlighting significant increases in engagement and conversions as a result. Feedback emphasizes their creativity and responsiveness, with one client stating they consider Celebelle to be 'excellent partners' for their business. Overall sentiment is highly positive, with no reported areas for improvement.Was this helpful?
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$1,000+Undisclosed2 - 9Memphis, TN
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% E-Commerce Development10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 2 projectsKing Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.
Reviews mention Proactive
King Creative Co. has received positive feedback regarding their proactive approach, particularly from a client who praised Bart's foresight and strategic thinking. The client noted that Bart consistently checked in to ensure alignment and addressed potential issues swiftly. This proactive engagement fostered clarity and effective decision-making within their team. Overall, the sentiment reflects a strong appreciation for the team's dedication and ability to anticipate client needs, enhancing the overall project experience.-
Branding & Comms Strategy for SaaS Trucking Startup
5.0 Apr 8, 2020Bart thinks ahead, keeping future goals in mind when he’s making decisions. He would take notes from our meetings and share them with us. They challenged us to think about important things because they want to see us succeed. Bart is a very authentic person with a ton of energy and passion.
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Industry Experience
King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Lexington, KY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Lexington, KY
2216 Young Dr., Ste 3
Lexington, KY 4050516 - 20
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
30% Back Office Outsourcing30% Call Center Services10% Business Consulting +3 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Sales OutsourcingEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Knoxville, TN
Services provided
70% Call Center Services30% Customer Service OutsourcingAccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves TennesseeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (15)SĂŁo Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
SĂŁo Paulo, Brazil 01310-000101 - 150
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UndisclosedUndisclosed50 - 249Jonesborough, TN
Services provided
100% Call Center ServicesFreeswitchdialer is a call center established in 2011. Headquartered in Jonesborough, Tennessee, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAtlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1983, Central Locksmith Store is a small Nashville, Tennessee-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Brentwood, TN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service, a Business Consulting company, is based in Brentwood, Tennessee. They offer Business Consulting and Back Office Outsourcing and were established in 1977.
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UndisclosedUndisclosed50 - 249Memphis, TN
Services provided
35% Back Office Outsourcing35% Call Center Services30% Content Writing ServicesMed Communications, Inc., an answering service, is located in Memphis, Tennessee and Lisboa, Portugal. They provide Call Center Services and Back Office Outsourcing and were established in 1998.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% IT Managed ServicesAutomated Business Solutions International is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Nashville, Tennessee.
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$10,000+Undisclosed2 - 9Cookeville, TN
Services provided
40% Business Consulting30% Document Digitization & Management30% HR ConsultingIn Cookeville, Tennessee, BGBO Co is a small Business Consulting company. The team provides Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
20% Back Office Outsourcing20% Business Consulting20% Custom Software Development +2 services20% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesSelectsys is an IT managed services company. The team focuses on IT managed services and Custom Software Development and is in Knoxville, Tennessee and Denver, Colorado.
Read moreSee All Locations (2)Denver, CO
2301 Blake Street
Denver, CO 802052 - 5
6019555470
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
30% Back Office Outsourcing16% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.-
Payment Processing for Mid-sized IT Firm
3.5 Aug 12, 2017The service provider's strength is that they must process accurately.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Services provided
40% IT Managed Services25% Cybersecurity15% Customer Service Outsourcing +2 services10% Call Center Services10% Cloud Consulting & SITrimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
100% Call Center ServicesLegal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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$5,000+Undisclosed2 - 9Memphis, TN
Services provided
25% Content Marketing25% Marketing Strategy25% Sales Outsourcing +1 service25% Web DesignWayfind Marketing is an in Memphis, Tennessee. The team specializes in.
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$1,000+$25 - $49 / hr2 - 9Cookeville, TN
Services provided
15% Branding15% Search Engine Optimization15% UX/UI Design +5 services15% Web Design10% Cybersecurity10% Logo10% Sales Outsourcing10% Web DevelopmentBreeze Branding, a branding company, was launched in 2023. The team specializes in Branding and Search Engine Optimization and is located in Cookeville, Tennessee.
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UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
16% IT Managed Services12% Call Center Services12% Cloud Consulting & SI +5 services12% Cybersecurity12% IT Staff Augmentation12% IT Strategy Consulting12% Other IT Consulting and SI12% Unified Communications Consulting & SIEstablished in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.
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$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Services provided
100% Call Center ServicesSvast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesSee all 3 projectsCapital Accounts LLC is a provider of outbound services, specializing in improving client productivity and increasing revenue through efficient collections work. Reviews highlight their excellent work quality and strong customer service, with 100% of clients noting significant cost savings. Some feedback suggests potential improvements in employee management, while many appreciate their environmentally friendly practices. Overall, the company receives overwhelmingly positive feedback.
Reviews mention High-quality work
Capital Accounts LLC has received commendations for their high-quality work, with clients noting the 'excellent' quality of their services and describing them as 'outstanding.' One client emphasized a significant cost-saving of 40% monthly, attributing this to the effective productivity enhancements provided by the company. Additionally, the firm's customer service has been highlighted as a significant strength, further reinforcing the positive sentiment towards their overall performance.-
Collections for Medium-sized Company
4.5 Dec 22, 2017The quality of work is excellent. I think the quality of Capital Accounts is outstanding.
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Industry Experience
Capital Accounts LLC has received positive feedback across various industries, including IT Services, Information Technology, and Other Industries. Clients commend their strong customer service, effective outbound strategies, and ability to enhance productivity and revenue generation. The overall sentiment highlights the provider's expertise in handling outbound services, showcasing their strengths in cost reduction and high-quality work. Companies seeking efficient outbound solutions in IT-related sectors or productivity-focused fields may find Capital Accounts LLC a suitable partner.
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IT Services Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Capital Accounts LLC's excellent value for money, noting significant cost savings. One client reported a monthly savings of 40%, while another estimated a savings of $10,000 each month. Their pricing structure is described as good, and clients appreciate the strong return on investment and effective customer service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and quality of service.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Signal Mountain, TN
Services provided
20% Content Marketing20% Sales Outsourcing20% Social Media Marketing +3 services15% Digital Strategy15% Marketing Strategy10% Direct MarketingIn Signal Mountain, Tennessee, ProLinkLeads is a social media marketing agency. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Chattanooga, TN
Services provided
70% Business Consulting30% Call Center ServicesCRVAS, a Business Consulting company, was established in 2016. The small team specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +2 services15% Customer Service Outsourcing10% TranslationProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Millington, TN
Services provided
20% IT Managed Services10% Application Management & Support10% Back Office Outsourcing +6 services10% Building Security Services10% Customer Service Outsourcing10% Cybersecurity10% IT Staff Augmentation10% IT Strategy Consulting10% Unified Communications Consulting & SISparco is an IT strategy consulting company. Founded in 1992, the agency is headquartered in Millington, Tennessee. Their team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Cookeville, TN
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingFounded in 2015, Hometown Digital Marketing Agency is a social media marketing agency. The firm specializes in Social Media Marketing and Email Marketing, and is small.
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UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Chattanooga, TN
Services provided
20% Email Marketing20% Sales Outsourcing20% Social Media Marketing +4 services10% Branding10% Marketing Strategy10% Pay Per Click10% Web Design8Bend Marketing, LLC is a Chattanooga, Tennessee-based social media marketing agency. Established in 2019, the team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Memphis, TN
Services provided
25% CRM Consulting and SI20% AI Consulting20% Branding +2 services20% Sales Outsourcing15% Business ConsultingLocated in Memphis, Tennessee, MVMT Group is a CRM consulting and SI company. Established in 2021, the team specializes in CRM consulting and SI and Branding.
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UndisclosedUndisclosed2 - 9Murfreesboro, TN
Services provided
40% Search Engine Optimization20% Email Marketing20% Sales Outsourcing +1 service20% Social Media MarketingAlpyne Strategy, LLC is a small SEO services firm established in 2019. Their team specializes in Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)See all 3 projectsTaskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.
Industry Experience
Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.Was this helpful?
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UndisclosedUndisclosed10 - 49Seymour, TN
Services provided
50% Call Center Services50% OtherAnswering Service One, an answering service, specializes in Call Center Services. The firm is headquartered in Seymour, Tennessee.
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UndisclosedUndisclosed10 - 49College Grove, TN
Services provided
40% Accounting20% Back Office Outsourcing20% Cybersecurity +1 service20% IT Strategy ConsultingENABLIZER is a small Accounting company. They offer Accounting and IT strategy consulting and were established in 2004.
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$5,000+$150 - $199 / hr10 - 49Knoxville, TN
Services provided
40% CRM Consulting and SI10% Back Office Outsourcing10% Business Consulting +4 services10% Call Center Services10% Customer Service Outsourcing10% Sales Outsourcing10% Unified Communications Consulting & SIBizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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UndisclosedUndisclosed50 - 249Brunswick, GA
Services provided
80% Robotics Process Automation20% Document Digitization & ManagementImaging Solutions and Services, Inc. Is a midsize Robotics Process Automation company. Launched in 1995, the team specializes in Robotics Process Automation and Document Digitization & Management.
Read moreSee All Locations (2)Brunswick, GA
139 Altama Connector Suite 331
Brunswick, GA 315256 - 9
+1-(901) 767-4636
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UndisclosedUndisclosed10 - 49Hohenwald, TN
Services provided
15% Search Engine Optimization15% Web Design10% Advertising +6 services10% Branding10% Email Marketing10% Graphic Design10% Logo10% Sales Outsourcing10% Social Media MarketingOCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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$5,000+$100 - $149 / hr2 - 9Nashville, TN
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Advertising +5 services10% Branding10% Content Marketing10% Public Relations10% Sales Outsourcing10% Web DesignLam.Agency is a Nashville, Tennessee-based social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Nashville, TN
Services provided
15% Email Marketing15% Social Media Marketing15% Web Design +5 services15% Web Development10% Ecommerce Marketing10% Graphic Design10% Sales Outsourcing10% Search Engine OptimizationVirtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Powell, TN
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% Graphic Design10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignFounded in 2014, Be Media Savvy, Inc. Is a branding agency. Their team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Mt. Juliet, TN
Services provided
10% Branding10% Content Marketing10% Content Writing Services +8 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design5% Email Marketing5% LogoIn Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Ooltewah, TN
Services provided
25% Pay Per Click25% Search Engine Optimization25% Web Design +2 services15% UX/UI Design10% Sales OutsourcingWebWyze, a SEO agency, was launched in 2023. The team focuses on Search Engine Optimization and Pay Per Click and is based in Ooltewah, Tennessee.
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UndisclosedUndisclosed2 - 9Franklin, TN
Services provided
25% Back Office Outsourcing25% Branding25% Fractional CMO Services +1 service25% RecruitingHarris CMO Partners is a branding company. In Franklin, Tennessee, the team provides Branding and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerNashville, TN
Services provided
20% Pay Per Click20% Sales Outsourcing20% Web Design +4 services10% E-Commerce Development10% Email Marketing10% SMS Marketing10% Video MarketingDIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
20% Pay Per Click20% Search Engine Optimization10% AI Development +5 services10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Video Marketing10% Web DesignThe Web Mavericks, a SEO services firm, was founded in 2008. The company provides Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancerMemphis, TN
Services provided
10% CRM Consulting and SI10% Content Marketing10% Content Writing Services +7 services10% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentPlatforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 4 Tennessee BPO Services
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$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.3/40.015.2/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
27/40.016.2/20 Reviews6.5/10 Clients & Experience4.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
23.8/40.016.2/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Knoxville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Jonesborough, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Nashville, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Brentwood, TN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed50 - 249Memphis, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+Undisclosed2 - 9Cookeville, TN
Ability to deliver
8.4/40.00/20 Reviews2.4/10 Clients & Experience6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Knoxville, TN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Clarksville, TN
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Ability to deliver
7.6/40.00/20 Reviews2.4/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Nashville, TN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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