Top BPO Companies in Louisville
0 Leaders 14 Contenders
14 Companies
List of the Top Louisville BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Louisville, KYServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.
Reviews mention Positive attitude
Clients have consistently praised Unity Communications for their positive attitude and dedication. One client noted, 'they're just the happiest and hardest working group of people I've ever met,' highlighting the team's eagerness to contribute to the greater picture. Another emphasized their 'positive culture,' which is evident in their campaign employees. Overall, the sentiment reflects a strong appreciation for the team's work ethic and commitment to client success, with no reported areas for improvement.-
Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Medical Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Louisville, KYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Louisville, KYServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Transparent
Clients have consistently highlighted Remote CoWorker's transparency in communication and pricing. One client noted their clear onboarding process and proactive communication regarding time management. Another emphasized the absence of hidden fees and straightforward cancellation policies, which they found beneficial for small businesses. Overall, the sentiment surrounding transparency is positive, with clients appreciating the company's clarity and honesty throughout their engagements, although there are suggestions for improved emergency communication protocols.-
Recruitment Services for Media Company
4.0 Nov 20, 2021Remote CoWorker offers a transparent pricing model which is beneficial for small businesses. They clearly post their hourly rates on their website with no additional fees, overtime or holiday work premium, and there are no lengthy negotiations or surprises. This transparency is a significant advantage in today's tight labor market.
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Administrative Support for Consulting Company
5.0 Nov 11, 2025Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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15 of 16 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
Industry Experience
The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Louisville, KYServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Adaptable
Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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$100,000+< $25 / hr1,000 - 9,999Louisville, KY
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Louisville, KY
1661 Lyndon Farm Court
Louisville, KY 40223101 - 150
+1 502-499-0855
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$50,000+$25 - $49 / hr1,000 - 9,999Louisville, KY
Services provided
40% Back Office Outsourcing30% Call Center Services10% Custom Software Development +2 services10% Mobile App Development10% Web DevelopmentGlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves Louisville, KYServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Louisville, KY
Services provided
100% Call Center ServicesBroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993.
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$5,000+Undisclosed50 - 249Louisville, KY
Services provided
30% Contract Manufacturing15% Logistics & Supply Chain Consulting10% Ocean Freight +7 services10% Sales Outsourcing10% Warehousing & Distribution5% AI Development5% Business Consulting5% Commercial Development5% Freight forwarding5% Rail FreightGreentech United is a Contract Manufacturing company founded in 2022. The team offers Contract Manufacturing and Logistics & Supply Chain Consulting.
Read moreSee All Locations (2)Louisville, KY
552 East Market Street
Louisville, KY 4020221 - 30
+18002307004
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$5,000+$100 - $149 / hr250 - 999Louisville, KY
Services provided
15% Direct Marketing15% Social Media Marketing10% Advertising +6 services10% Call Center Services10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Web DesignBased in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read moreSee All Locations (2)Louisville, KY
11524 Blankenbaker Access Drive
Louisville, KY 402996 - 9
713.580.3900
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UndisclosedUndisclosed50 - 249Clarksville, IN
Services provided
80% Transcription20% Back Office OutsourcingMDoffice Manager is a Transcription company. They are headquartered in Clarksville, Indiana. Their team provides Transcription and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Louisville, KY
Services provided
20% Sales Outsourcing10% Conversion Optimization10% E-Commerce Development +6 services10% Email Marketing10% IT Managed Services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignSales Outsourcing company Traffick Digital Medi is located in Louisville, Kentucky. They offer Sales Outsourcing and Social Media Marketing and were launched in 2019.
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UndisclosedUndisclosed50 - 249Louisville, KY
Services provided
10% Back Office Outsourcing10% E-Commerce Development10% IT Managed Services +9 services10% Mobile App Development10% Search Engine Optimization10% Staffing10% Transcription10% Web Development5% Graphic Design5% Logo5% Print Design5% Web DesignVOCIS LLC is a Louisville, Kentucky-based SEO services firm. They provide Search Engine Optimization and IT managed services.
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UndisclosedUndisclosed2 - 9Prospect, KY
Services provided
30% Pay Per Click30% Search Engine Optimization20% Sales Outsourcing +1 service20% Social Media Marketing11Path Media is a small SEO company headquartered in Prospect, Kentucky. The team provides Search Engine Optimization and Pay Per Click.
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$1,000+< $25 / hr10 - 49Lexington, KY
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +2 services20% Staffing20% Talent RepresentationBNS solutions is a small Back Office Outsourcing company located in Lexington, Kentucky. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerColumbus, IN
Services provided
40% Back Office Outsourcing25% Direct Marketing20% Event Management +1 service15% BrandingThank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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$1,000+Undisclosed2 - 9Lexington, KY
Services provided
100% Back Office OutsourcingLaunched in 2014, Streamline Billing Group is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Jeffersonville, IN
Services provided
100% Call Center ServicesUnique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Elizabethtown, KY
Services provided
100% Call Center ServicesFort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services.
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List of the Top Louisville BPO Services
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$100,000+< $25 / hr1,000 - 9,999Louisville, KY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Louisville, KY
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Louisville, KY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Louisville, KY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr250 - 999Louisville, KY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Clarksville, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Louisville, KY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Louisville, KY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Prospect, KY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Lexington, KY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosedFreelancerColumbus, IN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+Undisclosed2 - 9Lexington, KY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Jeffersonville, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Elizabethtown, KY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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