Top BPO Companies in Athens

Ratings Updated: October 24, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, United States

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.

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Reviews mention Accessible
Clients consistently commend Unity Communications for their accessibility and responsiveness. One reviewer highlighted their 'always available' support and 'wonderful' follow-up, while another noted that they handled 90% of user requests efficiently, demonstrating their commitment to client needs. Despite some initial concerns about time zone differences, clients reported seamless communication through various channels. Overall, feedback reflects a strong sentiment towards Unity's accessibility, with no significant areas for improvement mentioned.

Device Management for Telecommunications Firm

5.0 Sep 24, 2019

They were always available for help and the follow up has been wonderful.
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products Medical

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Athens, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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TeleNet Marketing Solutions

4.8 3 reviews

Premier Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.

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Reviews mention Experienced
Overall sentiment regarding TeleNet Marketing Solutions is highly positive, with clients praising their professionalism and organizational skills. One client noted, "They’ve made the process extremely easy for us," highlighting their experience in managing outreach effectively. The team successfully contacted over 1,000 individuals, identifying numerous opportunities, which significantly exceeded the client's internal capabilities. The seamless onboarding and consistent communication were also commended, making it easier for the client to focus on other initiatives.

Sales Development for Financial Services Software Co

5.0 Jan 9, 2026

TeleNet Marketing Solutions is extremely organized, professional, and easy to work with. It’s apparent that they’re very experienced in what they do, and they’ve made the process extremely easy for us. We’re blown away by what TeleNet Marketing Solutions is able to do from a productivity standpoint.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.
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Houston, Texas (1) Fremont, California (1) Atlanta, Indiana (1)

This provider is fluent in 3 languages:

English

French

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Atlanta, GA

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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Reviews mention Exceeds expectations
Task Virtual has received positive feedback for exceeding client expectations, particularly in their handling of SEO strategies. Clients highlighted significant improvements in website visibility and engagement, attributing this success to Task Virtual's tailored approach and deep industry knowledge. The project management was noted as excellent, with timely deliveries and responsive communication, leaving clients satisfied with the overall collaboration and results.

SEO Services for Financial Services Company

5.0 Sep 13, 2025

We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations.
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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Atlanta, GA

3379 Peachtree Road Northeast
Atlanta, GA 30326
2 - 5

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Moneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.

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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

0.0

Cost

0.0

Willing to Refer

5.0

Reviewers in the Atlanta area highlight Moneypenny USA’s ability to turn missed calls into qualified sales opportunities through live answering, detailed messages, and tailored intake fields. They value the service’s professionalism, organization, and responsive support.
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Southwest Recovery Services

5.0 1 review

Verified

$5,000+

Undisclosed

10 - 49

Snellville, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.

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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Snellville, GA

2330 Scenic Hwy
Snellville, GA 30078

+1.470.563.8600

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.

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Reviews mention Dedicated
Clients consistently highlight Solvo Global's dedication to their projects, noting their ability to quickly adapt and execute high-quality solutions. One client emphasized their impressive execution, stating, 'Overall, their quality, flexibility, and dedication is key.' Additionally, the long-term partnership since 2015 reflects their commitment to client success, with significant cost savings reported. Overall sentiment is overwhelmingly positive, indicating that Solvo is a reliable and dedicated partner.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

Overall, their quality, flexibility, and dedication is key. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Other industries Legal Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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RCC BPO

4.5 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Norcross, GA

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

RCC BPO is a call center and customer support company that excels in providing bilingual support and AI-based quality assurance. Their services have led to a 20% improvement in Net Promoter Score and a 25% increase in agent productivity. The reviews highlight RCC BPO’s strong project management, timely delivery, and commitment to transparency. The collaboration has been positively received, with no areas for improvement identified.

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Industry Experience

RCC BPO has demonstrated expertise primarily in the Advertising & Marketing and BFSI sectors. Clients commend their bilingual capabilities, AI-based quality assurance, and structured project management, leading to improved customer satisfaction and productivity. Notably, RCC BPO enhanced NPS scores by 20% and reduced onboarding times by 15%. The overall sentiment indicates strong performance, transparency, and a commitment to client success, making them a suitable provider for businesses in these industries.
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Advertising & marketing

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients commend RCC BPO for providing excellent value for money, particularly highlighting their competitive pricing and effective bilingual support, which addresses specific needs in the BFSI sector. One client noted that RCC BPO's costs fit their budget while delivering significant improvements, such as a 20% increase in NPS and a 15% reduction in onboarding time. Overall, the sentiment reflects satisfaction with the company's transparency, commitment, and structured approach to project management.
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Norcross, GA

3150 Holcomb Bridge Road
Norcross, GA 30071
1001 - 2000

8552009170

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iScribed

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Lawrenceville, GA

Services provided

35% Transcription

35% Translation

30% Back Office Outsourcing

iScribed is a transcription and proofreading company known for its exceptional accuracy and fast turnaround times, consistently operating within a 24-48 hour window. Client feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and competence. Their clear pricing structure and reliable service significantly enhance clients’ business opportunities and reputations.

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Industry Experience

iScribed has received positive feedback primarily from the Media industry, highlighting their expertise in transcription and proofreading services. Clients commend their exceptional accuracy, fast turnaround, and professionalism, which have significantly enhanced their reputations and business opportunities. The provider's clear pricing and consistent quality have fostered strong partnerships. Overall, iScribed is a strong fit for media-related projects requiring meticulous attention to detail and reliable service.
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Media

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend iScribed for its clear and accurate pricing structure, emphasizing the absence of hidden fees and a straightforward per-page charge. One reviewer noted the service is 'well worth the cost,' attributing increased business opportunities to their partnership. Overall, sentiment regarding value for money is positive, with clients appreciating the exceptional quality of work and prompt turnaround times, reinforcing the perception of good value relative to the pricing.
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The Golden Solution LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Athens, GA

Services provided

30% Social Media Marketing

25% Customer Service Outsourcing

25% Event Marketing +1 service

20% Business Consulting

Established in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
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Hermes Consultant

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Duluth, GA

Services provided

35% Business Consulting

35% Customer Service Outsourcing

30% Sales Outsourcing

Business Consulting company Hermes Consultant is in Duluth, Georgia. The team focuses on Business Consulting and Customer Service Outsourcing.
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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Duluth, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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ASuperior Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, GA

Services provided

100% Call Center Services

Established in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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Sequential Tech

Not yet reviewed

$50,000+

$200 - $300 / hr

1,000 - 9,999

Norcross, GA

Services provided

35% Business Consulting

25% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% Call Center Services

10% Sales Outsourcing

Sequential Tech, a Business Consulting company, is based in Norcross, Georgia. The team offers Business Consulting and Customer Service Outsourcing.
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CallBird

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gainesville, GA

Services provided

80% Call Center Services

20% Business Consulting

CallBird is a call center. They specialize in Call Center Services and Business Consulting and were founded in 2025.
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Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Duluth, GA

Services provided

50% Direct Marketing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Honest
Clients express a strong sentiment of honesty regarding Global Payments, citing their trustworthiness and straightforward communication. One client noted, "They are very honest and say what they mean. They can be trusted," highlighting their integrity. Overall, the feedback emphasizes a positive relationship built on transparency, with clients feeling secure in their partnership after experiencing significant financial benefits from the services provided.

Payment Processing for Mid-sized Telecommunications Firm

5.0 Aug 12, 2017

They are very honest and say what they mean. They can be trusted.
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Industry Experience

Global Payments has demonstrated strong expertise in the financial services, education, business services, and retail sectors, with a predominant focus on back office management and payment processing. Clients consistently praise their efficiency, cost-saving capabilities, and customer service. Overall sentiment remains positive across industries, noting significant reductions in workload and operational costs. Their ability to adapt solutions for various sectors, including telecommunications and real estate, further emphasizes their versatility and value to potential clients seeking reliable payment solutions.
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Financial services Education Other industries Retail Manufacturing Information technology Arts, entertainment & music Telecommunications Other Industry Healthcare Real estate Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Global Payments as providing good value for money, often citing significant cost savings. For instance, one client reported saving $8,000 monthly, while another mentioned a $50,000 monthly reduction in expenses. However, several reviews indicate room for improvement in pricing competitiveness, with clients suggesting that the company could enhance its offers and lower costs to better align with market expectations.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)

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Voice Overs in SPanish

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

Voice Overs in SPanish is a Lawrenceville, Georgia-based call center. Their services include Call Center Services.
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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a franchise development firm that offers comprehensive services, including operations manuals, legal documentation, and marketing strategies to companies seeking to franchise their business. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, expertise, and client-focused approach. Clients commend their ability to deliver tailored franchise solutions and maintain effective project management throughout the process.

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Reviews mention Great team
Clients consistently highlight the professionalism and dedication of Franchise Marketing Systems' team. One client praised their 'kind and patient' staff, noting that they provided 100% support throughout the project, making the process seamless. Another emphasized the team's effective communication and organization, which contributed significantly to the project's success. Overall, the sentiment reflects a strong appreciation for the team's commitment and capability, with no significant areas for improvement identified.

Operations Manual Creation for Bakery

5.0 Mar 24, 2019

All of the staff were kind and patient. They gave 100% to everything that I asked of them. Their team made this project easy and were there for me at every step of the way.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (5)

What Clients Have Said
Clients consistently praise Franchise Marketing Systems for their exceptional value and affordable pricing. One client noted that their fees were 'phenomenal' compared to competitors, while another mentioned that they felt the services were 'half the price of other vendors.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided, with several clients highlighting the comprehensive nature of the support received, which exceeded their expectations without imposing unnecessary financial burdens.
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United States (14) Canada (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Atlanta commend Franchise Marketing Systems for turning an established service business into a franchise-ready operation. Their work spanned on-site research, process documentation, legal disclosure materials, and promotional efforts, with clients noting strong communication and improved readiness for growth.
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American TeleCenters, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gainesville, GA

Services provided

100% Call Center Services

Established in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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Aventex Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lawrenceville, GA

Services provided

20% Accounting

20% Call Center Services

20% Digital Strategy +2 services

20% IT Strategy Consulting

20% Search Engine Optimization

Aventex Consulting, a small Digital Strategy company, is located in Lawrenceville, Georgia. The team provides Digital Strategy and Search Engine Optimization.
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3Alpha LLC

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Duluth, GA

Services provided

40% Document Digitization & Management

30% Back Office Outsourcing

25% Engineering +1 service

5% Accounting

Established in 2017, 3Alpha LLC is a small Document Digitization & Management company. Their team offers Document Digitization & Management and Back Office Outsourcing.
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Duluth, GA

3235 Satellite Blvd, Bldg 400, Suite 300
Duluth, GA 30096
2 - 5

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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Clear Harbor

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

100% Back Office Outsourcing

Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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VerilyAssist

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Buford, GA

Services provided

25% Back Office Outsourcing

25% Executive Search

25% Recruiting +1 service

25% Staffing

VerilyAssist is a Back Office Outsourcing company. The small Buford, Georgia-based team offers Back Office Outsourcing and Staffing. The firm was established in 2022.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company specializing in recovering outstanding accounts. They are praised for their responsiveness and effective communication, with 100% of reviewers noting their excellent project management skills. Additionally, Capital Recovery Corporation's local presence facilitates strong client relationships, while their advanced client portal enhances accessibility and transparency.

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Industry Experience

Capital Recovery Corporation has demonstrated expertise in the financial services industry, particularly in collections management. Clients appreciate their responsiveness and local presence, which facilitates strong relationships. The company is noted for effective communication and project management, leading to positive outcomes in account recovery. Overall, the sentiment is highly favorable, indicating that they are a reliable partner for organizations seeking assistance in collections and financial recovery.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express satisfaction with the cost-effectiveness of Capital Recovery Corporation, noting a contingent fee structure that aligns with successful collections. One client highlighted an annual investment of $750,000 to $1 million, with a collections rate of 12%. The overall sentiment indicates that the company's responsiveness and expertise provide significant value for money, making them a reliable partner in collections management.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Atlanta-based clients praise Capital Recovery Corporation for knowledgeable, responsive collections support, including customer outreach, payment follow-up, and coordination with collections attorneys. Reviewers value quick answers, a client portal for account information, and a strong ongoing relationship.
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Social Sophisticated, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stone Mountain, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Norcross, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services is a Business Consulting company. The small Norcross, Georgia-based team offers Business Consulting and Back Office Outsourcing. The agency was established in 1999.
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ClarityTel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

ClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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TeleSales, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

TeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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Your IT Company

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Lawrenceville, GA

Services provided

20% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +5 services

10% Call Center Services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

5% IT Staff Augmentation

5% Unified Communications Consulting & SI

Your IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
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Cornerstone Licensing Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roswell, GA

Services provided

100% Back Office Outsourcing

Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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Jacada

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

50% AI Development

50% Call Center Services

Jacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

35% IT Managed Services

25% Customer Service Outsourcing

20% Out of Home Design +1 service

20% Video Production

CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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Safe & Key Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chamblee, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Chamblee, Georgia, Safe & Key Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Vuesol Technologies Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% HR Outsourcing +1 service

25% IT Staff Augmentation

Vuesol Technologies Inc is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and are based in Alpharetta, Georgia.
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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a versatile recruitment and software engineering company that excels in providing tailored solutions for IT and development projects. Their services focus on recruiting and onboarding engineering talent, as well as offering software development and QA services. With 100% positive feedback, clients consistently praise Puzzle for their professionalism, excellent project management, and responsiveness, citing their impressive work ethic and ability to meet or exceed expectations.

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Reviews mention Team players
Clients consistently praised Puzzle for their collaborative approach and commitment to teamwork. One client noted that the team 'would always put themselves out to help and offer assistance,' showcasing their dedication to client success. Additionally, the project management was highlighted for maintaining excellent communication and delivering on time. Overall, the sentiment indicates that Puzzle operates as effective team players, aligning their efforts with client needs and contributing positively to project outcomes.

Custom Software Dev for Risk Management Solutions Company

5.0 Aug 23, 2023

The PM delivered with excellent standards, tracking each task until completed. They used JIRA to aid the process and held meetings daily with the team and weekly with our company. Once Puzzel learnt more about our product, they made some valuable contributions and key decisions in favor of the deliverable outcome. The company would always put themselves out to help and offer assistance, being a start-up, we needed as much advice and guidance as possible and Puzzel delivered this without additional cost.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Puzzle for their competitive pricing and exceptional value for money. For instance, one CEO noted that Puzzle's pricing fit their budget while providing quality service, stating they received 'good value for cost.' Another client highlighted Puzzle's commitment to understanding their needs, which contributed to successful outcomes without incurring additional costs. Overall, the sentiment reflects satisfaction with Puzzle's affordability and the quality of service delivered.
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Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local businesses describe Puzzle as a flexible partner for complex needs, including application development, compliance support, gap analysis, and recruitment. Clients commend its work ethic and responsiveness, noting that qualified hires, organized delivery, and ongoing guidance helped teams scale and meet project goals.
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Cost Management Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% HR Consulting +1 service

25% Staffing

Cost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Branding

20% Call Center Services

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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Revenuectrl LLC

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Revenuectrl LLC, a Back Office Outsourcing company, is headquartered in Atlanta, Georgia. Their services include Back Office Outsourcing.
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Lead Engine Sales and Marketing

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Atlanta, GA

Services provided

80% Call Center Services

20% Sales Outsourcing

Lead Engine Sales and Marketing is a roofing appointment setting company. We book exclusive, shown roof inspections for residential and commercial roofing contractors: at least 6 shown residential
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See all 1 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Lead Engine Sales and Marketing has received positive feedback over the last six months, particularly for their exceptional support and ability to deliver impressive results. One client noted a significant increase in monthly recurring revenue, achieving an additional $30,000 within just 60 days. The company was praised for providing highly qualified leads and maintaining effective communication throughout the project, with no areas for improvement identified by clients.
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Industry Experience

Lead Engine Sales and Marketing has demonstrated expertise in the Media industry, specifically in LinkedIn marketing. Clients have reported significant success in lead generation, achieving measurable outcomes such as a $30k increase in monthly recurring revenue within 60 days. Feedback highlights the company's exceptional support, timely delivery, and ability to provide highly qualified leads. Overall, the sentiment indicates that Lead Engine Sales and Marketing is a strong fit for businesses seeking effective marketing solutions in the Media sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Lead Engine Sales and Marketing is noted for providing good value for cost, as highlighted by a client who experienced significant growth after engaging their services. They achieved an additional $30,000 in monthly recurring revenue within 60 days, underscoring their effectiveness. Clients express satisfaction with the exceptional support and delivery, indicating that the investment made in Lead Engine Sales and Marketing is worthwhile, with no noted areas for improvement.
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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roswell, GA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1997, Baldwin Locksmith Store is a Business Consulting company. Headquartered in Roswell, Georgia, the team provides Business Consulting and Back Office Outsourcing.
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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Frenik Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

25% Marketing Strategy

15% Customer Service Outsourcing

15% Graphic Design +3 services

15% Video Production

15% Web Design

15% Web Development

Frenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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San Consults

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceville, GA

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Branding +2 services

10% Logo

10% Social Media Marketing

San Consults, a Business Consulting company, was founded in 2015. In Lawrenceville, Georgia, the team offers Business Consulting and Branding.
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Top BPO Companies in Athens

List of the Top Athens BPO Services

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Device Management for Telecommunications Firm

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Staff Augmentation for Metals Manufacturer

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Payment Processing for Mid-sized Telecommunications Firm

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Operations Manual Creation for Bakery

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