Top BPO Companies in Athens

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Positive attitude
Clients have consistently praised Unity Communications for their positive attitude and strong work ethic. One client noted, "they're just the happiest and hardest working group of people I’ve ever met," highlighting the team's commitment and enthusiasm. Another emphasized the company's positive culture, stating it shines through to their campaign employees. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the team's dedication and proactive approach.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Reviews mention Efficient
The reviews highlight a consistent sentiment of efficiency associated with Remote CoWorker. Clients praised the company's quick onboarding process and the ability to meet deadlines effectively. For instance, one reviewer noted, 'The efficiency of finding candidates and setting up interviews was quick and seamless.' Another remarked on the project's outcomes, stating, 'Darlene has been very responsive and efficient.' Overall, clients expressed satisfaction with the timely delivery of services and responsiveness to needs.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company

5.0 Jul 9, 2024

Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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TeleNet Marketing Solutions

4.8 2 reviews

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Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a lead generation and appointment-setting company that excels in demand generation and prospect engagement. The company is praised for its exceptional project management, responsiveness, and ability to exceed expectations, with nearly 30% of prospects requesting more information and one-third converting to qualified opportunities. Clients highlight their expertise, flexibility, and strong alignment with client needs.

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Reviews mention Exceptional results
Clients have consistently praised TeleNet Marketing Solutions for their exceptional project management and organizational skills. One client highlighted their ability to 'underpromise and overdeliver,' indicating a strong commitment to exceeding expectations. The measurable outcomes, such as the generation of leads for HPE Aruba, further reflect their effectiveness. Overall, the sentiment is overwhelmingly positive, showcasing TeleNet as a reliable partner for achieving business objectives.

Lead Generation for Networking Solutions Company

5.0 Jul 10, 2024

The company has exceptional project management and organization, ensuring that all deliverables are met on time. They underpromise and overdeliver, consistently exceeding expectations. This approach has resulted in impressive outcomes for their projects.
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Industry Experience

TeleNet Marketing Solutions has demonstrated expertise primarily in the Information Technology and Manufacturing sectors. Clients noted their exceptional project management and lead generation capabilities, yielding significant results, such as high-quality leads and qualified appointments. The overall sentiment is highly positive, reflecting TeleNet's ability to understand client needs and deliver beyond expectations. Their strengths lie in adaptability, deep product knowledge, and effective communication, making them a suitable partner for businesses in these industries seeking to enhance their sales efforts.
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Manufacturing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight TeleNet Marketing Solutions' competitive pricing as a key factor in their selection, noting that their services fit within budget constraints. Feedback indicates a strong value-for-money perception, with one client stating they 'underpromise and overdeliver.' Additionally, measurable outcomes reflect successful lead generation and appointment setting, further reinforcing the belief that clients receive significant returns on their investment.
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More responsive than most other service providers

TeleNet Marketing Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)
Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Athens, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Athens, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Customized support
Clients consistently highlight Boldr.'s exceptional customized support and adaptability as key strengths. One client noted their ability to provide highly tailored support solutions, demonstrating a deep understanding of specific needs. Furthermore, their proactive communication and problem-solving skills have significantly contributed to client satisfaction. However, there is a suggestion for improvement regarding the hiring timeline for non-English speaking support agents to enhance service efficiency.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Athens, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform

5.0 Aug 19, 2025

If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co

5.0 Oct 15, 2025

They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.

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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish
Duluth, GA

2915 Premiere Parkway
Duluth, GA 30097
201 - 250

866-766-5050

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The Golden Solution LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Athens, GA

Services provided

30% Social Media Marketing

25% Customer Service Outsourcing

25% Event Marketing +1 service

20% Business Consulting

Established in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
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Athens, GA

1720 Epps Bridge Parkway Suite 108 Box 164
Athens, GA 30606
1

706-347-0493

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iScribed

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Lawrenceville, GA

Services provided

35% Transcription

35% Translation

30% Back Office Outsourcing

iScribed is a transcription and proofreading company known for its exceptional accuracy and fast turnaround times, consistently operating within a 24-48 hour window. Client feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and competence. Their clear pricing structure and reliable service significantly enhance clients’ business opportunities and reputations.

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Industry Experience

iScribed has garnered positive feedback primarily from the Media industry, where their transcription and proofreading services are highly valued. Clients highlight the provider's exceptional accuracy, professionalism, and fast turnaround times, which significantly enhance their credibility and opportunities. The clear pricing structure and trustworthiness regarding data security further strengthen client confidence. Overall, iScribed is well-suited for businesses in the Media sector seeking reliable transcription and editing support.
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Media

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise iScribed for their clear and accurate pricing structure, which is billed per page with no hidden fees. One client highlighted that their services are 'well worth the cost,' noting significant improvements in business opportunities as a result. Overall sentiment indicates that clients find the value provided by iScribed to be exceptional, particularly in terms of quality, speed of delivery, and professionalism.
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Lawrenceville, GA

P. O. Box 466646
Lawrenceville, GA 30042
1

1.844.727.4233

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Vd Biling Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Duluth, GA

Services provided

50% Back Office Outsourcing

50% Compliance Consulting

Vd Biling Services is a Back Office Outsourcing and Compliance Consulting company in Duluth, Georgia and Alpharetta, Georgia. The team focuses on Back Office Outsourcing and Compliance Consulting.
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Duluth, GA

2942 Girard lane
Duluth, GA 30097
151 - 200

+1 4708617005

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ASuperior Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, GA

Services provided

100% Call Center Services

Established in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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Madison, GA

311 North Main St., Suite 100
Madison, GA 30650
6 - 9

800.344.6470

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Duluth, GA

Services provided

50% Direct Marketing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Duluth, GA

Royston Dr.
Duluth, GA 30097
21 - 30

+16789959109

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Voice Overs in SPanish

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

Voice Overs in SPanish is a Lawrenceville, Georgia-based call center. Their services include Call Center Services.
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Lawrenceville, GA

Atlanta
Lawrenceville, GA 30044
6 - 9

2019237073

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Global Payments

4.3 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

70% Back Office Outsourcing

20% HR Outsourcing

10% Accounting

Global Payments is a versatile company specializing in payment processing and back office services. Reviews indicate that 100% of clients appreciate their ability to save time and money, with savings ranging from $1,500 to $50,000 monthly. Strengths include experience and versatility, though 37.5% note pricing improvements are needed. Overall, Global Payments is commended for their efficiency and quality service.

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Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness regarding Global Payments, highlighting their honesty and reliability. One client noted, "They are very honest and say what they mean. They can be trusted," emphasizing their dependable service. Additionally, another review states, "They have saved us thousands of dollars per month and generally been a great partner," reflecting a long-term, positive relationship that reinforces their integrity and effectiveness in meeting client needs.

Payment Processing for Mid-sized Telecommunications Firm

5.0 Aug 12, 2017

They are very honest and say what they mean. They can be trusted.
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Industry Experience

Global Payments has garnered positive feedback across various industries, including Financial Services, Education, Healthcare, Real Estate, Business Services, IT Services, and Telecommunications. Clients consistently highlight their expertise in payment processing and back office management, noting significant time and cost savings. The sentiment is overwhelmingly favorable, with their strengths lying in efficiency, quality service, and strong customer support. However, areas for improvement often include pricing competitiveness. This provider is well-suited for businesses in need of robust financial solutions and operational support.
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IT Services Financial services Education Real estate Business services Healthcare Retail Other Industry Manufacturing Information technology Arts, entertainment & music Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (6) $1,000,000 to $9,999,999 (4) Less than $10,000 (3) $50,000 to $199,999 (3) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on Global Payments highlights a generally positive sentiment regarding cost and value for money. Many clients reported significant savings, with estimates ranging from $1,500 to $50,000 per month. However, several reviews indicated room for improvement in pricing competitiveness. For instance, one client mentioned a desire for more competitive rates while another noted that their costs were reasonable given the quality of service. Overall, while clients appreciate the savings and efficiency provided, many suggest that pricing could be more flexible.
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Miami, Florida (6) Hammond, Indiana (1) Apopka, Florida (1) Tampa, Florida (1) Milledgeville, Georgia (1) Bowie, Maryland (1) Little Rock, Arkansas (1) Elizabeth, New Jersey (1) Columbus, Ohio (1) Canton, Ohio (1) Los Angeles, California (1) Palo Alto, California (1) Magnolia, Texas (1) Moriah, New York (1)
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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.

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Reviews mention Great project management
Franchise Marketing Systems has received positive feedback regarding their project management capabilities. Clients consistently highlight their organized and proactive approach, with one reviewer noting, "Project management is one of their greatest strengths" and another stating, "Their management system is extremely effective." Weekly updates and clear communication were emphasized as key elements contributing to successful collaboration, resulting in significant franchise growth for clients. Overall, the sentiment reflects strong satisfaction with their project management practices.

Franchise Consulting Services for Restaurant Group

5.0 Mar 18, 2019

The team performs well in this area. They stay on top of the project. Regular communication such as weekly check-ins keeps everyone on the same page as the engagement progresses.
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Franchising Strategy for Inspection & Franchising Companies

5.0 Jul 20, 2018

Project management is one of their greatest strengths. They delivered the FDD ahead of schedule and the whole process was relatively seamless. They're very organized and each person on their team has a very defined role.
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Franchising Strategy & Marketing for Cleaning Company

5.0 Jul 17, 2018

Their management system is extremely effective. The first stage in each project is a kickoff call where all team members are introduced. This helps move the project along because everyone knows who to contact with specific questions.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (5)

What Clients Have Said
Franchise Marketing Systems is consistently recognized for providing excellent value for money, with clients noting their competitive pricing compared to other firms. One client highlighted that they delivered a comprehensive franchise package for between $25,000 and $50,000, which was deemed phenomenal given the quality of service. Another client appreciated that their fees were significantly lower than competitors, leading to skepticism that was quickly dispelled by the quality of work. Overall, sentiment reflects strong satisfaction with the cost-effectiveness and thoroughness of services provided.
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United States (14) Canada (1)

Alpharetta, GA

6110 McFarland Station, 105
Alpharetta, GA 30004
6 - 9

8006100292

See All Locations (1)
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Aventex Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lawrenceville, GA

Services provided

20% Accounting

20% Call Center Services

20% Digital Strategy +2 services

20% IT Strategy Consulting

20% Search Engine Optimization

Aventex Consulting, a small Digital Strategy company, is located in Lawrenceville, Georgia. The team provides Digital Strategy and Search Engine Optimization.
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Lawrenceville, GA

113 South Perry Street
Lawrenceville, GA 30046
10 - 15

+1 404 496 6447

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American TeleCenters, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gainesville, GA

Services provided

100% Call Center Services

Established in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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Gainesville, GA

930 Interstate Ridge Rd, Ste G
Gainesville, GA 30501
6 - 9

770.531.2999

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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Roswell, GA

885 Woodstock Road Suite 430-365
Roswell, GA 30075
151 - 200

855-5523529

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3Alpha LLC

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Duluth, GA

Services provided

40% Document Digitization & Management

30% Back Office Outsourcing

25% Engineering +1 service

5% Accounting

Established in 2017, 3Alpha LLC is a small Document Digitization & Management company. Their team offers Document Digitization & Management and Back Office Outsourcing.
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Duluth, GA

3235 Satellite Blvd, Bldg 400, Suite 300
Duluth, GA 30096
2 - 5

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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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Aledium Call Center HR Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Suwanee, GA

Services provided

50% Customer Service Outsourcing

25% HR Outsourcing

25% Recruiting

Aledium Call Center HR Services, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Recruiting.
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Suwanee, GA

1000 Peachtree Industrial Blvd, Suite 491
Suwanee, GA 30024
2 - 5

800.483.5207

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VerilyAssist

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Buford, GA

Services provided

25% Back Office Outsourcing

25% Executive Search

25% Recruiting +1 service

25% Staffing

VerilyAssist is a Back Office Outsourcing company. The small Buford, Georgia-based team offers Back Office Outsourcing and Staffing. The firm was established in 2022.
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Buford, GA

2675 Mall of Georgia Boulevard
Buford, GA 30519
2 - 5

470-594-6382

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Clear Harbor

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

100% Back Office Outsourcing

Clear Harbor, a Back Office Outsourcing company, was established in 2004. The firm offers Back Office Outsourcing, and is midsize.
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Alpharetta, GA

3030 Royal Blvd S
Alpharetta, GA 30022
16 - 20

678.990.5620

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Alpharetta, GA

1775 Founders Parkway
Alpharetta, GA 30009
201 - 250

(877) 362-3569

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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Alpharetta, GA

100 North Point Center East, Suite 125
Alpharetta, GA 30022
50 - 75

866-575-4559

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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.

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Industry Experience

Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.
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Alpharetta, GA

P.O. Box 1008
Alpharetta, GA 30009
6 - 9

800-456-8448

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Your IT Company

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Lawrenceville, GA

Services provided

20% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +5 services

10% Call Center Services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

5% IT Staff Augmentation

5% Unified Communications Consulting & SI

Your IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
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Lawrenceville, GA

121 E Crogan St
Lawrenceville, GA 30046
2 - 5

6783873870

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Social Sophisticated, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stone Mountain, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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Stone Mountain, GA

990 Sexton Dr,
Stone Mountain, GA 30083
1

+1.919.584.4601

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ClarityTel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

ClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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Lawrenceville, GA

4850 Sugarloaf Pkwy NW, 209-356
Lawrenceville, GA 30044
2 - 5

866.399.8647

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Cornerstone Licensing Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roswell, GA

Services provided

100% Back Office Outsourcing

Cornerstone Licensing Services, a Back Office Outsourcing company, was founded in 1998. In Roswell, Georgia, the team offers Back Office Outsourcing.
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Roswell, GA

9755 Dogwood Road
Roswell, GA 30075
50 - 75

770-758-5772

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TeleSales, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

TeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
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Norcross, GA

6075 Atlantic Blvd, #K1
Norcross, GA 30071
2 - 5

+1.(770).441.9777

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Atlanta, GA

675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308
501 - 750

470.237.1500

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CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

35% IT Managed Services

25% Customer Service Outsourcing

20% Out of Home Design +1 service

20% Video Production

CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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Alpharetta, GA

1015 Nine North Drive Suite 100 Alpharetta, GA 30004
Alpharetta, GA 30004
31 - 40

7703959692

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Jacada

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

50% AI Development

50% Call Center Services

Jacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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Alpharetta, GA

11560 Great Oaks Way, #200
Alpharetta, GA 30022
50 - 75

770.352.1300

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Puzzle

5.0 10 reviews

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Services provided

70% IT Staff Augmentation

25% Customer Service Outsourcing

5% Back Office Outsourcing

Puzzle is a consulting company offering software engineering, recruitment, and project management services. The reviews indicate a predominantly positive feedback, with approximately 87% of clients highlighting excellent project management, responsiveness, and alignment with client needs. However, some clients note room for improvement in candidate vetting processes. Puzzle is highly regarded for its work ethic, communication, and commitment to client success.

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Reviews mention High-quality work
Clients consistently praise Puzzle for delivering high-quality work and exceeding expectations. One client noted that key milestones were met 'above and beyond' their original goals, highlighting effective project management and timely deliveries. Another emphasized the 'great quality' of candidates provided, which significantly enhanced their technical team's capabilities. Overall, the sentiment reflects strong satisfaction with Puzzle's commitment to excellence and their proactive support throughout the engagement.

Staff Augmentation for E-Commerce Service Provider

5.0 Mar 1, 2022

The quality of the candidates that Puzzle has brought is great, and our technical team is very happy with the new resources. Additionally, these resources have helped us improve our capabilities.
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Recruitment Services & Training for Accounting Firm

5.0 Feb 22, 2022

The Puzzle team has been able to provide us with good candidates. We have internal measures in monitoring the team members we’ve hired through them. Based on the performance of each member, we provide feedback to Puzzle.
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Industry Experience

Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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Select Industry to see insights

IT Services Information technology Software Business services Other Industry

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View projects from:

Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)

Atlanta, GA

3423 Piedmont Road Northeast
Atlanta, GA 30305
2 - 5

+14708394600

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MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Branding

20% Call Center Services

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
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Tucker, GA

2730 Mountain Industrial Boulevard, Suite 107
Tucker, GA 30084
6 - 9

404.292.4502

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Vuesol Technologies Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% HR Outsourcing +1 service

25% IT Staff Augmentation

Vuesol Technologies Inc is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and are based in Alpharetta, Georgia.
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Alpharetta, GA

4625 Alexander Dr, Suite 245
Alpharetta, GA 30022
50 - 75

678.862.0550

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Cost Management Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alpharetta, GA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% HR Consulting +1 service

25% Staffing

Cost Management Group, Inc. Is a Back Office Outsourcing company. Located in Alpharetta, Georgia, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Alpharetta, GA

5490 McGinnis Village Placce
Alpharetta, GA 30005
6 - 9

800.599.9315

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Frenik Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

25% Marketing Strategy

15% Customer Service Outsourcing

15% Graphic Design +3 services

15% Video Production

15% Web Design

15% Web Development

Frenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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Norcross, GA

4940 Peachtree Industrial Blvd, Suite 320
Norcross, GA 30071
6 - 9

30071

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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

20% Custom Software Development

20% IT Staff Augmentation

15% Call Center Services +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Atlanta, GA

3033 Maple Drive Northeast
Atlanta, GA 30305
2 - 5

+1 (843) 699-3033

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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Atlanta, GA

711 Cosmopolitan Drive Northeast
Atlanta, GA 30324
2 - 5

4152311266

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24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
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Marietta, GA

3001 Greenfield Drive
Marietta, GA 30068
101 - 150

+1 888-502-0537

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San Consults

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceville, GA

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Branding +2 services

10% Logo

10% Social Media Marketing

San Consults, a Business Consulting company, was founded in 2015. In Lawrenceville, Georgia, the team offers Business Consulting and Branding.
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Lawrenceville, GA

722 Collins Hill Rd #384H
Lawrenceville, GA 30046
1

+1.443.401.1600

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ESP Solutions LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Executive Search

20% Staffing

Established in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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Atlanta, GA

1669 Adelia Place Northeast
Atlanta, GA 30329
1

+1 (678) 608-3355

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Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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Dunwoody, GA

4488 Village Springs Place
Dunwoody, GA 30338
2 - 5

6788294478

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Tech Seven IT Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

75% Back Office Outsourcing

25% IT Managed Services

Headquartered in Atlanta, Georgia, Tech Seven IT Services is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and IT managed services and were launched in 2009.
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Atlanta, GA

2295 Parklake Drive, Suite 554,
Atlanta, GA 30329
1

404.939.1429

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ASK Consulting

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Alpharetta, GA

Services provided

20% Recruitment Process Outsourcing

15% Recruiting

15% Staffing +5 services

10% Business Consulting

10% Call Center Services

10% Cloud Consulting & SI

10% Corporate Training & Coaching

10% Market Research

ASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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Alpharetta, GA

6495 Shiloh Road Suite 300
Alpharetta, GA 30005
101 - 150

770-813-8947

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Provalus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roswell, GA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% IT Strategy Consulting

Provalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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Roswell, GA

500 Colonial Center Parkway, Suite 140
Roswell, GA 30076
2 - 5

251.286.1070

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Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Business Consulting

50% Call Center Services

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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Atlanta, GA

1445 Woodmont Ln NW #2377
Atlanta, GA 30318
16 - 20

888-928-4791

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IST Management Services, Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Services provided

40% Business Consulting

30% Document Digitization & Management

30% Litigation Support Services

IST Management Services, Inc is a midsize Business Consulting company located in Atlanta, Georgia. The team specializes in Business Consulting and Document Digitization & Management.
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Atlanta, GA

1341 Moreland Ave SE
Atlanta, GA 30316
751 - 1000

404.582.8850

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Integratec

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Integratec, a Back Office Outsourcing company, was founded in 2002. The small team provides Back Office Outsourcing.
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Atlanta, GA

3560 Lenox Road, Suite 2800
Atlanta, GA 30326
16 - 20

800.321.8770

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Donnelly Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Customer Service Outsourcing

Donnelly Communications, Inc., a Customer Service Outsourcing company, was founded in 1981. They focuses on Customer Service Outsourcing.
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Atlanta, GA

270 Peachtree Street, Suite 2000
Atlanta, GA 30303
151 - 200

404.870.2112

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Done For You Meetings

5.0 6 reviews

$1,000+

$200 - $300 / hr

10 - 49

Ellijay, GA

Services provided

80% Sales Outsourcing

10% Other Digital Marketing

10% Other Marketing

Done For You Meetings is a specialized agency offering services in cold email outreach and email system optimization. Across numerous client reviews, 100% of feedback highlights their timely project delivery and effective communication, with reviewers noting their organized approach and ability to meet client needs. Over 80% of clients specifically commend their support and training, which facilitates significant improvements in email deliverability and lead generation.

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Industry Experience

Done For You Meetings has garnered positive feedback across various industries, particularly in Advertising & Marketing and Human Resources. Clients commend their expertise in developing cold email systems and improving email deliverability, leading to increased client engagement and revenue generation. Their strengths include organized project management, timely delivery, and exceptional communication. The overall sentiment reflects high satisfaction, making them a suitable partner for businesses in digital marketing and staffing sectors.
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Advertising & marketing Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Done For You Meetings for delivering exceptional value for their cost. One CEO noted that their pricing fit within budget while providing good value, stating, 'We got a 2x total return from working with DFY Meetings.' Another client emphasized the 'invaluable support' throughout the process, indicating a strong return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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United States (3) Germany (1)

Ellijay, GA

738 Old Parker Terrace
Ellijay, GA 30536
16 - 20

+1(555)555-55555

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Interfile USA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

100% Back Office Outsourcing

Launched in 2018, Interfile USA is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Atlanta, GA

2002 Summit Blvd NE
Atlanta, GA 30319
10 - 15

678.978.5735

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