What was the scope of the service provider's involvement?
The GlobalPayment service allows my company to receive payments from companies in the United States, European Union, and japan very easily.
Could you describe the service provider's pricing structure and how they billed you?
The cost structure varies depending on how the account is; local cost is 1% usd, when it is directly from the customer with credit card it is 3%, and with electronic check it is 1% usd. When the payment is made to a bank account in a different currency it is up to 2% and when the bank account is in the same currency it is $1.50 eur1.50 gbp1.50.
How did you come to work with this service provider?
I selected it by recommendation of another company and with other information obtained on the web.
How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.
Evaluating the ability of GlobalPayments with the growth of our company over time, we have been able to create the network of equipment necessary to handle data quickly and efficiently. All these operations are the best way to enable further growth within our company.
How much time and money does this service provider save you each month?
It is around $50,000 per month.