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Specialized Outsourcing Services for BFSI Sector

RCC BPO provides specialized Business Process Outsourcing (BPO) solutions, primarily for the BFSI sector. We offer AI-enhanced, omnichannel support (voice, chat, email) including customer service, technical support, and back-office operations to drive efficiency and CX transformation. Located in Belize, we serve North American clients. a trusted BFSI call center and BPO partner for banks, lenders, insurers, and fintechs seeking secure, compliant, and scalable customer support. Combining domain-trained agents with AI-enabled tools, RCC BPO delivers high-quality customer service, collections, lending and insurance support, and digital CX across voice, chat, email, and social channels. With a strong focus on regulatory compliance, data security, and measurable performance, RCC BPO helps financial institutions reduce costs, improve efficiency, and enhance customer satisfaction while maintaining a customer-first experience

  • Min project size
    $10,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Norcross, GA
  • Year founded
    Founded 2005

1 Locations

  • Norcross , GA

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    Our Story

    At RCC BPO, we don’t just provide agents; we deploy certified financial specialists who act as a seamless extension of your institution. Our dedicated teams are built to handle the complexities of banking, lending, and insurance with absolute regulatory precision. Why Our Dedicated Teams Stand Out: Domain-Specific Expertise: Every team member undergoes rigorous training in AML/KYC protocols, FDCPA compliance, and industry-specific workflows before taking their first interaction. 

    Locations (1)

    3150 Holcomb Bridge Road NorcrossGA, United States 30071

    1001 - 2000

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