Top BPO Companies in Orlando

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orlando, FL

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Reliable
Clients consistently highlight Unity Communications' reliability in delivering services on time and their responsiveness to needs. One client noted, 'Unity has managed the project well. They’ve been reliable with delivering tasks on time,' while another emphasized their 'organized, thorough' approach and ability to meet business expectations. The overall sentiment reflects a strong confidence in Unity's ability to maintain effective communication and resolve issues swiftly, contributing to successful project outcomes.

Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orlando, FL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orlando, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Remote CoWorker is highly positive. Clients consistently highlight their responsiveness, dedication, and ability to communicate effectively. For instance, one client noted their assistant 'owned all assignments with professionalism and ease,' while another remarked on the 'impeccable job' of their account manager in maintaining clear communication. Overall, clients appreciate the company's commitment to quality and professionalism, with many stating there are no areas for improvement needed.

Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Professional environment. Good Culture. Easy to work with. Professionalism.
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Custom Software Dev for Junk Removal Service Company

5.0 Jul 21, 2023

Always timely and professional.
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Staff Augmentation for Law Firm

5.0 Dec 1, 2022

Very happy with the relationship with his company. They are responsive, professional, and dedicated to what they do. Kind compassionate professional and responsive. This is hard to find.
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Human Resources for Bookkeeping Services Company

5.0 Dec 1, 2022

Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well. I was impressed with their pricing, no sign-on fee service, responsiveness, and professionalism.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

It's been an extremely pleasant and seamless process, and I'm looking forward to the continued professionalism and skills they always show me and my clients.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Orlando, FL

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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XACT

4.7 34 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

50% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Staffing

XACT is a comprehensive customer service and call center solutions provider, offering tailored support across various industries. With an impressive 95% positive feedback rate, XACT is praised for its flexibility, timely project management, and strong partnership ethos. Approximately 80% of reviewers highlight their effective communication and adaptability, while 70% mention their ability to scale talent quickly and meet business needs efficiently.

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Reviews mention Receptive
Clients commend Xact Telesolutions for their receptiveness and proactive approach in understanding unique business needs. One client noted their willingness to adapt staffing solutions based on seasonal demands, while another highlighted their flexibility and responsiveness to feedback. Regular training sessions and effective communication were also emphasized, demonstrating a commitment to continuous improvement. Overall, the sentiment reflects a strong appreciation for Xact's ability to foster collaborative partnerships and provide tailored solutions.

Telemarketing Services for National Nonprofit

4.5 Aug 1, 2018

They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. They provide day-to-day updates and insights on how we're doing so that we don't go over our contracted hours, which is always helpful especially as a nonprofit.
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Answering Services for Recreational Events Company

4.5 Jun 19, 2018

They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions.
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Back-Office & Customer Service for Promotional Products Co

5.0 Oct 27, 2025

They have been receptive to change and are incredibly flexible to work with. They also respond well to feedback and collaborate well with all of us.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, XACT has received overwhelmingly positive feedback for their customer service solutions. A VP from 4AllPromos noted the company's exceptional flexibility and responsiveness, achieving service level targets for the first time. Clients highlighted XACT's strong alignment with their business culture and proactive approach in hiring and training. The ability to adapt to changing needs and maintain high satisfaction levels among internal teams were particularly praised, with no significant areas for improvement mentioned.
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Industry Experience

XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerce

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More responsive than most other service providers

XACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Combine Global Recruitment

5.0 1 review

$1,000+

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Recruiting

15% HR Outsourcing

15% Staffing +4 services

10% Customer Service Outsourcing

10% Executive Search

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.
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More responsive than most other service providers

Combine Global Recruitment is very responsive
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Orlando, FL

7345 West Sand Lake Road
Orlando, FL 32819
2 - 5

+5511988150945

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Orlando, FL

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Orlando, FL

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Great project management
Clients have consistently praised Big Outsource for their exceptional project management capabilities. Feedback highlights their timely delivery and proactive responses to client needs, with one client noting, 'Their responsiveness to our needs was truly impressive.' Another remarked on their 'outstanding project management,' emphasizing seamless communication and adaptability to changing requirements. Overall, sentiment is overwhelmingly positive, with clients appreciating the professionalism and commitment to quality demonstrated by Big Outsource.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

Big Outsource's project management was commendable and they respond timely to our need.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Orlando, FL

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Partners Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Altamonte Springs, FL

Services provided

50% Back Office Outsourcing

50% Call Center Services

Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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Alliance Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Orlando, FL

Services provided

48% Call Center Services

30% Customer Service Outsourcing

12% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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Locksmith Master Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kissimmee, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith Master Shop is a Business Consulting company. They are based in Kissimmee, Florida and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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Expert Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kissimmee, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1992. The firm is headquartered in Kissimmee, Florida.
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Usa Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Orlando, Florida, Usa Locksmith Service is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Interstate Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Apopka, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Interstate Locksmith Shop, a Business Consulting company, was established in 1982. The team offers Business Consulting and Back Office Outsourcing.
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City Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1997, City Locksmith Shop is a Business Consulting company. The small team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Master Locksmith is a Business Consulting company. Located in Orlando, Florida, the team provides Business Consulting and Back Office Outsourcing.
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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Safe & Key Shop is a small Business Consulting company founded in 1977. Their services include Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakland, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Master Locksmith is a Business Consulting company. They provide Business Consulting and Back Office Outsourcing and were founded in 1988. The company is located in Oakland, Florida.
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Safe & Key Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Safe & Key Locksmith Service is a Business Consulting company. They were launched in 1978, and their services include Business Consulting and Back Office Outsourcing.
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Keystone Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Altamonte Springs, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1989, Keystone Locksmith Shop is a Business Consulting company. In Altamonte Springs, Florida, the team offers Business Consulting and Back Office Outsourcing.
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Synergy BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Orlando, FL

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

15% Social Media Marketing +3 services

10% Direct Marketing

10% Email Marketing

5% Accounting

Synergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.

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Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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ThinkOwl

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Orlando, FL

Services provided

25% AI Consulting

25% AI Development

25% Customer Service Outsourcing +1 service

25% IT Managed Services

IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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Oak Street Technologies

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Orlando, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

10% AR/VR Development +6 services

10% Accounting

10% Custom Software Development

10% HR Outsourcing

10% Web Design

5% Application Testing

5% IoT Development

Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
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Source Your Staff

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Wekiwa Springs, FL

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

15% HR Outsourcing +5 services

15% Sales Outsourcing

10% Branding

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

5% Digital Strategy

Source Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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ProspectLeap

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

100% Sales Outsourcing

Founded in 2022, ProspectLeap is a small Sales Outsourcing company headquartered in Orlando, Florida. Their team provides Sales Outsourcing.
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moveoffshore

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

10% Cloud Consulting & SI +6 services

10% Digital Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

5% Content Marketing

5% Video Marketing

Moveoffshore, an answering service, specializes in Call Center Services and Back Office Outsourcing. The agency is headquartered in Orlando, Florida.
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A Courteous Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Orlando, FL

Services provided

90% Call Center Services

10% Back Office Outsourcing

Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Casselberry, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Liberty Locksmith Store is a Business Consulting company founded in 1995. The firm specializes in Business Consulting and Back Office Outsourcing.
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Primetechnologies Global

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Orlando, FL

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Custom Software Development +2 services

20% Social Media Marketing

20% Web Development

Launched in 2015, Primetechnologies Global is a social media marketing firm. Their services include Social Media Marketing and Content Marketing.
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Clear Physician Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

100% Back Office Outsourcing

Clear Physician Services is a Back Office Outsourcing company. They are in Orlando, Florida and have small team. Their services include Back Office Outsourcing.
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Alpha Mail

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

50% Email Marketing

50% Sales Outsourcing

Alpha Mail is a small Orlando, Florida-based Email Marketing and Sales Outsourcing company. The team offers Email Marketing and Sales Outsourcing.
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Dumpster Drop Dumpster Rental

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Orlando, FL

Services provided

45% Public Relations

30% Marketing Strategy

25% Back Office Outsourcing

Dumpster Drop Dumpster Rental is a small public relations agency established in 2021. Their services include Public Relations and Marketing Strategy.
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X27 Marketing

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Windermere, FL

Services provided

10% Business Consulting

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Other Digital Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

10% Web Design

X27 Marketing is a Digital Strategy company launched in 2015. Located in Windermere, Florida, the team specializes in Digital Strategy and Content Marketing.
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Moxie Brands

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Orlando, FL

Services provided

20% Branding

20% Content Writing Services

20% Corporate Photography +2 services

20% Sales Outsourcing

20% Video Production

Moxie Brands, a branding firm, is in Orlando, Florida. They focus on Branding and Video Production and were founded in 2009.
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Triumph Solutions

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Orlando, FL

Services provided

30% Accounting

20% Sales Outsourcing

15% Digital Strategy +3 services

15% Finance & Accounting Outsourcing (FAO)

10% Business Consulting

10% Financial Consulting

Triumph Solutions offers a broad range of services for business owners, executives, and independent professionals. We are professional and experienced SERVICES FOR INDIVIDUALS You get one-on-one
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Orlando, FL

274 East Colonial Drive
Orlando, FL 32801
2 - 5

8003529506

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Lead Tycoons

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

20% Business Consulting

10% Advertising

10% Back Office Outsourcing +6 services

10% Digital Strategy

10% Direct Marketing

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Search Engine Optimization

Lead Tycoons is a small Business Consulting company founded in 2017. Their services include Business Consulting and Advertising.
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Unicorn Planet

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Orlando, FL

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

Back Office Outsourcing company Unicorn Planet was launched in 2000. The team focuses on Back Office Outsourcing and Staffing and is headquartered in Orlando, Florida and São Paulo, Brazil.
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Avon Intelligence

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Orlando, FL

Services provided

50% Custom Software Development

20% Call Center Services

15% Email Marketing +1 service

15% SMS Marketing

Avon Intelligence is a custom software development firm. Their team is in Orlando, Florida. The firm focuses on Custom Software Development and Call Center Services.
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Connectual Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

10% Corporate Travel Management

Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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Corporate Shields

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Winter Garden, FL

Services provided

70% IT Managed Services

20% Application Management & Support

10% Call Center Services

Corporate Shields is an IT managed services company. Their small team is based in Winter Garden, Florida. Their services include IT managed services and Application Management & Support.
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Innovant Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Altamonte Springs, FL

Services provided

10% Back Office Outsourcing

10% Branding

10% Business Consulting +7 services

10% Digital Strategy

10% Financial Advising & Planning

10% Market Research

10% Marketing Strategy

10% UX/UI Design

10% Web Design

10% Web Development

Innovant Solutions Inc. Is a branding agency. The team focuses on Branding and Market Research and is located in Altamonte Springs, Florida.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sanford, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services is a Business Consulting company. Their small team is located in Sanford, Florida and focuses on Business Consulting and Back Office Outsourcing. The agency was launched in 1989.
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Office Optim Lead Generation

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Orlando, FL

Services provided

40% Email Marketing

40% Sales Outsourcing

20% Advertising

Email Marketing company Office Optim Lead Generation was established in 2021. The agency provides Email Marketing and Sales Outsourcing, and is small.
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Nextronmd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Lake Mary, FL

Services provided

75% Back Office Outsourcing

25% Transcription

Nextronmd is a Lake Mary, Florida-based Back Office Outsourcing company. Launched in 2020, the team offers Back Office Outsourcing and Transcription.
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McGaw

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orlando, FL

Services provided

20% CRM Consulting and SI

20% Marketing Strategy

20% Sales Outsourcing +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Low/No Code Development

10% Market Research

McGaw is a small Marketing Strategy company launched in 2014. Their team focuses on Marketing Strategy and BI & big data consulting & SI.
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Do Good Data

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Orlando, FL

Services provided

70% Business Consulting

30% Back Office Outsourcing

Do Good Data is a Business Consulting company. Launched in 2024, the firm is located in Orlando, Florida. Their services include Business Consulting and Back Office Outsourcing.
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Tried & True Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Orlando, FL

Services provided

40% Business Consulting

20% Accounting

20% Back Office Outsourcing +1 service

20% HR Outsourcing

Tried & True Consulting is a small Business Consulting company launched in 2009. Their team provides Business Consulting and Back Office Outsourcing.
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Insight Sales

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Orlando, FL

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +3 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% BI & Big Data Consulting & SI

In Sao Paulo, Brazil and Orlando, Florida, Insight Sales is a CRM consulting and SI company. Launched in 2018, the team focuses on CRM consulting and SI and Business Consulting.
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Orlando, FL

7345 W Sand Lake Rd Ste 210
Orlando, FL 32819
1

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Innovative Media Creations

Not yet reviewed

Undisclosed

$25 - $49 / hr

Freelancer

Orlando, FL

Services provided

30% Low/No Code Development

30% Robotics Process Automation

20% CRM Consulting and SI +2 services

10% Business Consulting

10% Document Digitization & Management

Innovative Media Creations, a small Low/No Code Development company, is based in Orlando, Florida. Their services include Low/No Code Development and Robotics Process Automation.
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The Grow Vista

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Leesburg, FL

Services provided

25% Customer Service Outsourcing

20% Ecommerce Marketing

20% Packaging Design +2 services

20% Social Media Marketing

15% Performance Marketing

The Grow Vista is a Customer Service Outsourcing company. The agency is located in Leesburg, Florida. Their services include Customer Service Outsourcing and Packaging Design.
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Alltek Services

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Lakeland, FL

Services provided

30% Cybersecurity

30% IT Managed Services

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% IT Staff Augmentation

10% IT Strategy Consulting

Alltek Services is an IT solutions provider specializing in upgrading and maintaining IT infrastructure, including cybersecurity, servers, and office equipment. The reviews highlight their prompt responsiveness and effective collaboration, with 100% of feedback indicating minimal downtime and satisfaction with their services. Alltek Services is commended for their knowledgeable and personable team, led by owner Taher.

See all 1 projects

Industry Experience

Alltek Services has demonstrated expertise in the Government sector, particularly with housing agencies. Clients highlight their strengths in IT infrastructure management, cybersecurity, and responsive customer support. Feedback indicates a positive impact on operational efficiency, with minimal downtime and effective communication. Overall sentiment from the Government industry is highly favorable, signaling Alltek Services as a strong fit for organizations seeking reliable IT solutions and proactive service.
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Select Industry to see insights

Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally express satisfaction with Alltek Services' pricing and value for money. One reviewer highlighted their efficient IT support and responsiveness, noting that issues are resolved quickly, which minimizes downtime. The Plant City Housing Authority appreciated the comprehensive service package that met their IT needs effectively. Overall, the sentiment indicates that clients find Alltek's services to be a worthwhile investment, contributing positively to their operational efficiency.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Plant City, Alltek Services is valued for their expertise in IT infrastructure, cybersecurity, and quick response times. Clients appreciate their personable approach and ability to handle complex technology needs, ensuring smooth operations for government and housing authorities.
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Netiquette Ads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clermont, FL

Services provided

40% Pay Per Click

30% Mobile App Development

30% Sales Outsourcing

Netiquette Ads is a PPC agency. They are located in Clermont, Florida. Their team focuses on Pay Per Click and Mobile App Development.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Amy Virtual

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lakeland, FL

Services provided

100% Call Center Services

Headquartered in Lakeland, Florida, Amy Virtual is an answering service. The team focuses on Call Center Services.
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Magellan Solutions USA

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Melbourne, FL

Services provided

80% Call Center Services

20% Back Office Outsourcing

Founded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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Top BPO Companies in Orlando

List of the Top Orlando BPO Services

Reviews mention Reliable

Customer Service Outsourcing for Breastfeeding Product Brand

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Reviews mention Well-organized projects

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Reviews mention Professional

Content & Ops Mgmt for Business Workflow Automation Firm

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TECHSPEED INC is very responsive

Reviews mention Receptive

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Reviewed 1 time in the past 6 months

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XACT is very responsive

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Combine Global Recruitment is very responsive

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HelpSquad is very responsive

Reviews mention Great project management

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Reviewed 1 time in the past 6 months

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Reviews mention Collaborative

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Industry Experience

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What Clients Have Said

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List of the Top 2 Orlando BPO Services