Top BPO Companies in Florida
282 Companies
15 Leaders 15 Contenders
List of the Top Florida BPO Services
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 250 - 999
- Gilbert, AZ
Services provided
- 35% Back Office Outsourcing
- 35% Customer Service Outsourcing
- 20% Call Center Services +1 service
- 10% Accounting
BPO reviews summaryUnity Communications offers a diverse range of services including comprehensive accounting, bookkeeping, customer support, content writing, and lead generation. Reviews highlight their high-quality, cost-effective service, strong project management, and proactive communication. Clients consistently praise their reliability, efficiency, and the ability to meet and exceed expectations. Unity Communications is recognized for seamlessly integrating into clients' workflows and delivering timely results.
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- Undisclosed
- < $25 / hr
- 1,000 - 9,999
- Mandaluyong, Philippines
Services provided
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing +7 services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Consulting
- 10% HR Outsourcing
- 10% IT Managed Services
- 10% IT Staff Augmentation
- 10% IT Strategy Consulting
- 10% Sales Outsourcing
ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Hollywood, FL
Services provided
- 45% Back Office Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Call Center Services +3 services
- 10% Customer Service Outsourcing
- 10% HR Consulting
- 10% Sales Outsourcing
BPO reviews summaryRemote CoWorker offers a range of virtual assistant services, including administrative support, marketing, invoicing, customer service, and social media management. The feedback across multiple reviews highlights their professionalism, timely delivery, and responsiveness. Clients appreciate their strong candidate pool, cost-effectiveness, and seamless onboarding, consistently leading to enhanced operational efficiency and satisfaction.
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- Reviews mention "passionate about their work"
- Reviews mention "collaborative"
- Reviews mention "helpful"
- Reviews mention "accessible"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing
- 20% Data Annotation Services +2 services
- 10% Call Center Services
- 10% Content Moderation Services
BPO reviews summaryHugo offers a range of services including social media management, content moderation, customer support, and marketplace operations. Reviews consistently commend Hugo for its efficient project management, cultural competency, and adaptability in handling diverse client needs. Clients highlight Hugo’s ability to enhance operational efficiency and customer satisfaction while being a proactive and culturally aware partner.
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- Completed projects in 6 countries
- Reviews mention "accommodating"
- Reviews mention "innovative"
- Reviews mention "well-organized projects"
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Orlando, FL
Services provided
- 45% Call Center Services
- 20% Customer Service Outsourcing
- 15% Sales Outsourcing +2 services
- 10% Back Office Outsourcing
- 10% Staffing
BPO reviews summaryXACT provides comprehensive customer service solutions, including call center operations, lead generation, and customer support through various communication channels. Overall feedback highlights their high-quality service, flexibility, and commitment to understanding client needs, though there were occasional suggestions for improving call visibility and training processes. XACT's project management and responsiveness were consistently praised across reviews.
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- Reviews mention "helpful"
- Reviews mention "reasonable pricing"
- Reviewed 1 time in the past 6 months
- Reviews mention "experienced"
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- $1,000+
- < $25 / hr
- 250 - 999
- Miami Beach, FL
Services provided
- 50% Back Office Outsourcing
- 30% Customer Service Outsourcing
- 10% Call Center Services +1 service
- 10% Sales Outsourcing
BPO reviews summaryUAM provides a range of services including sales support, data entry, CRM management, bookkeeping, and virtual assistance. Overall feedback indicates that UAM impresses clients with their proactive communication, professionalism, and quality of service, though there are concerns about their commitment to project alignment and staff training. Notably, they have significantly improved operational efficiencies and client satisfaction for many businesses.
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- 1 review mentions Finance & Accounting Outsourcing (FAO)
- Reviews mention "proactive"
- Reviews mention "easy to work with"
- Reviews mention "personable"
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 50 - 249
- Portland, OR
Services provided
- 20% Back Office Outsourcing
- 15% Customer Service Outsourcing
- 15% Data Annotation Services +5 services
- 15% Document Digitization & Management
- 10% Call Center Services
- 10% Content Moderation Services
- 10% Transcription
- 5% Generative AI
BPO reviews summaryTECHSPEED INC offers services in lead generation, data mining, data entry, web research, and email marketing. The overall feedback from their clients highlights their strategic research capabilities, efficiency, excellent project management, and high-quality deliverables. Clients consistently praise their responsiveness, ability to meet deadlines, and exceptional customer service.
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- Reviews mention "great project management"
- Reviews mention "translate ideas into products"
- 2 reviews mention Translation
- Reviews mention "reliable"
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- $1,000+
- < $25 / hr
- 250 - 999
- Columbus, OH
Services provided
- 35% Call Center Services
- 35% Customer Service Outsourcing
- 20% Back Office Outsourcing +1 service
- 10% IT Managed Services
BPO reviews summaryPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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- $100,000+
- Undisclosed
- 10,000+
- Singapore
Services provided
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing
- 10% Business Consulting +1 service
- 10% Call Center Services
BPO reviews summaryTDCX offers comprehensive customer experience solutions, including customer service, quality evaluations, and risk assessments, primarily across the Asia-Pacific region. The reviews highlight TDCX's agility, flexibility, and ability to adapt to unique client needs, fostering strong partnerships. Clients consistently praise their communication, innovative problem-solving, and service quality, although some suggest improvements in remote work options and industry expertise.
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- Reviews mention "well-organized projects"
- Reviews mention "transparent"
- Reviews mention "creative"
- Reviews mention "unique expertise"
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- Undisclosed
- < $25 / hr
- 50 - 249
- Tampa, FL
Services provided
- 100% Call Center Services
BPO reviews summaryAmbs Call Center specializes in providing after-hours answering services, call routing, and inbound call management. Reviews highlight their reliability, responsiveness, and the ability to enhance customer service by ensuring all calls are answered by a live person. Clients consistently commend Ambs Call Center for their professionalism, efficiency, and seamless integration into existing workflows.
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- Reviews mention "accommodating"
- Reviews mention "reliable"
- 4.9 out of 5.0 rating for cost
- Reviews mention "easy to work with"
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- $5,000+
- Undisclosed
- 50 - 249
- Boca Raton, FL
Services provided
- 80% Sales Outsourcing
- 10% Call Center Services
- 10% Email Marketing
BPO reviews summarySalesRoads is a professional service provider specializing in lead generation, appointment setting, and outbound sales development. Across various reviews, clients consistently praise SalesRoads for their excellent communication, responsiveness, and strategic approach to understanding and achieving client goals. The company is noted for delivering results on time and effectively integrating with clients to drive sales and enhance business pipelines.
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- Reviews mention "detail-oriented"
- Reviews mention "professional"
- 4.8 out of 5.0 rating for cost
- Reviews mention "transparent"
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- Undisclosed
- Undisclosed
- 250 - 999
- Tallahassee, FL
Services provided
- 90% Call Center Services
- 10% Customer Service Outsourcing
BPO reviews summaryPATLive offers 24/7 phone answering services, providing consistent support through call handling, message taking, and customer inquiry responses. Reviews on Clutch.co highlight PATLive's exceptional customer service, time-saving efficiency, and positive impact on business operations. Clients appreciate their professionalism and ability to manage calls reliably, although some suggest improvements such as usage-based billing or language support. Overall, PATLive is highly valued for its dependable and effective services.
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- Reviews mention "unique expertise"
- Reviews mention "helpful"
- Completed projects in 2 countries
- Reviews mention "great team"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Hollywood, FL
Services provided
- 45% Back Office Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Call Center Services +3 services
- 10% Customer Service Outsourcing
- 10% HR Consulting
- 10% Sales Outsourcing
BPO reviews summaryRemote CoWorker offers a range of virtual assistant services, including administrative support, marketing, invoicing, customer service, and social media management. The feedback across multiple reviews highlights their professionalism, timely delivery, and responsiveness. Clients appreciate their strong candidate pool, cost-effectiveness, and seamless onboarding, consistently leading to enhanced operational efficiency and satisfaction.
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- Reviews mention "passionate about their work"
- Reviews mention "collaborative"
- Reviews mention "helpful"
- Reviews mention "accessible"
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- $1,000+
- Undisclosed
- 50 - 249
- Boca Raton, FL
Services provided
- 30% Back Office Outsourcing
- 20% Recruiting
- 20% Staffing +2 services
- 15% Employer of Record (EOR) Services
- 15% IT Staff Augmentation
BPO reviews summarySworkz provides branding, design, web development, and staffing solutions. Reviewers consistently praise Sworkz's project management, creativity, and responsiveness. Their dedication to quality and client satisfaction stands out, and clients appreciate their ability to meet diverse business needs efficiently while promoting a positive and collaborative culture.
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- Reviews mention "exceeds expectations"
- Reviews mention "great team"
- Reviews mention "puts the customer first"
- Reviews mention "well-executed projects"
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Plantation, FL
Services provided
- 15% AI Development
- 15% Finance & Accounting Outsourcing (FAO)
- 15% IT Managed Services +6 services
- 10% Accounting
- 10% Back Office Outsourcing
- 10% Cloud Consulting & SI
- 10% IT Staff Augmentation
- 10% Mobile App Development
- 5% BI & Big Data Consulting & SI
BPO reviews summaryAuxis provides a range of IT services including managed IT services, service desk support, network and data center monitoring, and robotic process automation (RPA). The overall feedback highlights Auxis's strong technical expertise, responsive customer service, and effective project management. Clients appreciate their deep knowledge, reliability, and the ability to deliver projects on time and within budget.
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- Completed projects in 2 countries
- Reviews mention "helpful"
- Reviews mention "knowledgeable"
- 2 reviews mention IT Managed Services
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- Undisclosed
- Undisclosed
- 50 - 249
- Margate, FL
Services provided
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 10% Sales Outsourcing +2 services
- 5% Back Office Outsourcing
- 5% Business Consulting
BPO reviews summaryAnswering Service Care provides comprehensive call answering services, including message taking, appointment scheduling, and 24/7 live agent support, often in multiple languages. The reviews consistently highlight their professionalism, responsiveness, and effective call management, with clients noting significant improvements in customer satisfaction and operational efficiency. Some areas for improvement include the need for occasional updates to their mobile app and ensuring consistent agent performance.
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- 3 fixed price packages
- Reviews mention "communicative"
- Reviews mention "easy to work with"
- Completed projects in 2 countries
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- Undisclosed
- Undisclosed
- 50 - 249
- Tampa, FL
Services provided
- 55% Customer Service Outsourcing
- 45% Call Center Services
BPO reviews summaryAnswerFirst provides inbound call handling and general services for companies with varying call volumes. Reviews indicate that AnswerFirst is reliable, efficient, and trusted by their clients, with notable strengths in quality of work and responsiveness. Clients highlight significant cost savings and express overall satisfaction, though some suggest areas for improvement, such as attention to detail and politeness.
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- Reviews mention "efficient"
- Reviews mention "professional"
- Completed projects in 24 cities
- 0.6 out of 5.0 rating for cost
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- $25,000+
- $25 - $49 / hr
- 10 - 49
- Gulf Breeze, FL
Services provided
- 60% Sales Outsourcing
- 40% Call Center Services
BPO reviews summaryMoreMeetings.com offers appointment setting and lead generation services, focusing on face-to-face business meetings and qualified lead management. The overall feedback highlights their exceptional performance, consistency, and professionalism, with clients praising their ability to deliver high-quality results and effective project management. Their commitment to customer service and process excellence is consistently noted across reviews.
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- Reviews mention "reasonable pricing"
- 4.8 out of 5.0 rating for cost
- Reviews mention "hard working"
- 1 review mentions Call Center Services
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- Undisclosed
- Undisclosed
- 2 - 9
- Coral Gables, FL
Services provided
- 64% Call Center Services
- 25% Back Office Outsourcing
- 11% Customer Service Outsourcing
BPO reviews summarySunshine1 offers web development, mobile app development, and digital marketing services. The overall feedback indicates high client satisfaction with their technical proficiency, timely delivery, and professional communication. Clients consistently praise Sunshine1 for their innovative solutions and exceptional project management skills.
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- 1 review mentions Call Center Services
- 0.0 out of 5.0 rating for cost
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- $1,000+
- < $25 / hr
- 50 - 249
- Fort Lauderdale, FL
Services provided
- 50% Customer Service Outsourcing
- 15% Call Center Services
- 10% Back Office Outsourcing +3 services
- 10% IT Managed Services
- 10% IT Staff Augmentation
- 5% Business Consulting
BPO reviews summaryEvateck offers comprehensive customer support and communication management services, including handling client requests via live chat, email, phone, and social media. Reviews consistently highlight Evateck's professional project management, quick response times, and effective problem-solving. Clients appreciate Evateck's personalized approach, cultural fit, and the marked improvements in customer satisfaction and operational efficiency.
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- 2 reviews mention Call Center Services
- Reviewed 2 times in the past 6 months
- Reviews mention "team players"
- 1 review mentions IT Managed Services
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Ocala, FL
Services provided
- 60% Customer Service Outsourcing
- 20% Call Center Services
- 10% Back Office Outsourcing +1 service
- 10% Sales Outsourcing
BPO reviews summaryAnsafone Contact Centers offers call center services, including facility hardware, software, and personnel, with capabilities in both English and Spanish. The reviews highlight their skilled representatives, strong project management, and flexibility in adapting to dynamic conditions, particularly within emergency response projects. Clients appreciate their responsiveness and ability to handle high call volumes effectively.
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- Reviews mention "accommodating"
- 4.5 out of 5.0 rating for cost
- Reviews mention "easy to reach"
- 1 review mentions Call Center Services
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- $250,000+
- $25 - $49 / hr
- 250 - 999
- Miramar, FL
Services provided
- 61% Customer Service Outsourcing
- 19% Call Center Services
- 10% Back Office Outsourcing +1 service
- 10% Corporate Training & Coaching
BPO reviews summaryArise provides outbound call handling, appointment setting, and marketing services. Reviews on Clutch.co highlight Arise's reliability, strong communication, and helpfulness as key strengths, with clients consistently noting positive experiences and significant cost savings. Overall, Arise is praised for its ability to manage sales calls and customer issues effectively.
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- 3 reviews mention Call Center Services
- Reviews mention "reliable"
- Reviews mention "high-quality work"
- Reviews mention "communicative"
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- $5,000+
- < $25 / hr
- 10 - 49
- Miami, FL
Services provided
- 30% Customer Service Outsourcing
- 25% Back Office Outsourcing
- 20% Call Center Services +2 services
- 15% IT Managed Services
- 10% Digital Strategy
BPO reviews summaryALPHA BPO Corp offers outsourced customer service, IT support, and call center services with significant industry experience, demonstrating a high level of efficiency and accommodating project management. The overall feedback is overwhelmingly positive, highlighting their ability to enhance productivity, reduce costs, and provide proactive suggestions, marking them as a reliable partner rather than a mere vendor.
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- Reviews mention "unique expertise"
- 4.7 out of 5.0 rating for cost
- Reviews mention "team players"
- Reviews mention "accommodating"
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- Undisclosed
- < $25 / hr
- 2 - 9
- Miami, FL
Services provided
- 100% Call Center Services
BPO reviews summaryVirtual Receptionist Pro offers call center services, specializing in managing inbound call volumes and after-hours support. Reviews highlight their professional communication, efficiency in handling calls, and alignment with clients' values. Clients report enhanced focus on core tasks due to VRP's effective call filtering, with no significant areas for improvement indicated.
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- 1 review mentions Call Center Services
- 5.0 out of 5.0 rating for cost
- Reviews mention "team players"
- Reviews mention "communicative"
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- Undisclosed
- < $25 / hr
- 50 - 249
- Parkland, FL
Services provided
- 20% Back Office Outsourcing
- 10% Application Management & Support
- 10% Customer Service Outsourcing +6 services
- 10% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 10% IT Managed Services
- 10% IT Staff Augmentation
- 10% Mobile App Development
- 10% Web Development
BPO reviews summaryHazenTech offers services in designing, developing, and deploying mobile applications, providing comprehensive technical solutions tailored to business needs. Their reviews highlight exemplary project management, timely delivery, and responsiveness to client needs. Clients commend HazenTech's combination of technical expertise and business acumen, emphasizing their ability to transform visions into reality and provide innovative solutions while maintaining a proactive, client-focused approach.
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- 1 review mentions Mobile App Development
- Reviews mention "accommodating"
- Reviews mention "flexible"
- Reviews mention "well-organized projects"
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- $1,000+
- < $25 / hr
- 250 - 999
- Bradenton, FL
Services provided
- 75% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing
BPO reviews summaryPerfect Data Entry provides back-office services, including general assistance, data entry, and form processing. Across their reviews, clients consistently highlight significant time and cost savings, improved efficiency, and high-quality work with timely delivery. The company is valued for its ability to enhance organizational processes and reduce stress associated with administrative tasks.
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- 4.4 out of 5.0 rating for cost
- 2 reviews mention Call Center Services
- Reviews mention "well-organized projects"
- Completed projects in 4 cities
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- $1,000+
- $50 - $99 / hr
- 2 - 9
- Sunny Isles Beach, FL
Services provided
- 10% Audio Production
- 10% CRM Consulting and SI
- 10% Call Center Services +10 services
- 10% Content Marketing
- 10% Custom Software Development
- 10% Robotics Process Automation
- 10% Social Media Marketing
- 5% AI Development
- 5% API Development
- 5% Generative AI
- 5% Graphic Design
- 5% Marketing Strategy
- 5% Mobile App Development
BPO reviews summaryJosh No Code specializes in automation setup, website support, and email marketing. The reviews highlight their strong project management, punctuality, and responsiveness. Clients praise their ability to deliver effective automation solutions promptly and their extensive resourcefulness in addressing technical challenges. Overall, clients are highly satisfied with Josh No Code's services and expertise.
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- 5.0 out of 5.0 rating for cost
- 1 review mentions Marketing Strategy
- 1 review mentions Custom Software Development
- 1 review mentions CRM Consulting and SI
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- Undisclosed
- Undisclosed
- 10 - 49
- Delray Beach, FL
Services provided
- 100% Call Center Services
BPO reviews summaryGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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- $1,000+
- < $25 / hr
- 50 - 249
- Miami, FL
Services provided
- 30% Back Office Outsourcing
- 25% Social Media Marketing
- 20% Customer Service Outsourcing +2 services
- 20% Sales Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
BPO reviews summaryGIC BPO LLC specializes in social media management, website design, and maintenance services with a focus on effective communication and cost-efficiency. Clients consistently praise the firm for timely project delivery, excellent communication, and alignment with client values, citing increased productivity and business growth as key outcomes.
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- 1 review mentions Social Media Marketing
- 5.0 out of 5.0 rating for cost
- Reviews mention "communicative"
- Reviews mention "timely"
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- $1,000+
- $100 - $149 / hr
- 10 - 49
- Lakeland, FL
Services provided
- 30% Cybersecurity
- 30% IT Managed Services
- 10% Call Center Services +3 services
- 10% Cloud Consulting & SI
- 10% IT Staff Augmentation
- 10% IT Strategy Consulting
BPO reviews summaryAlltek Services offers comprehensive IT solutions, including server upgrades, computer setup, cybersecurity measures, and network maintenance. Reviewers consistently highlight their responsiveness, minimal downtime, and effective communication. The team, led by owner Taher, is noted for its knowledgeable and personable approach, ensuring quick resolutions and a seamless workflow.
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- 5.0 out of 5.0 rating for cost
- 1 review mentions IT Managed Services
- Reviews mention "easy to reach"
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- $1,000+
- $25 - $49 / hr
- 50 - 249
- Pensacola, FL
Services provided
- 20% Search Engine Optimization
- 20% Web Development
- 15% Call Center Services +3 services
- 15% Content Marketing
- 15% Graphic Design
- 15% Social Media Marketing
BPO reviews summaryRubbics offers comprehensive services in SEO, digital marketing, and social media management. Client feedback consistently highlights their effectiveness in achieving goals, professional communication, and timely delivery. Overall, Rubbics is recognized for producing measurable results and maintaining a proficient team, with no noted areas for improvement.
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- 5.0 out of 5.0 rating for cost
- 1 review mentions Social Media Marketing
- Reviews mention "professional"
- Reviews mention "communicative"
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- $1,000+
- $25 - $49 / hr
- 10 - 49
- Doral, FL
Services provided
- 50% IT Managed Services
- 10% Call Center Services
- 10% Cloud Consulting & SI +3 services
- 10% Cybersecurity
- 10% IT Staff Augmentation
- 10% IT Strategy Consulting
BPO reviews summaryIntegral Computer Consultants offer a range of IT support services including staff onboarding, mobile internet network setup, device management, and on-call help desk assistance. Reviews indicate high satisfaction with their customized, reliable support and effective communication, despite slightly higher costs. Clients appreciate their ability to understand specific needs and deliver tailored solutions that improve operational efficiency.
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- 1 review mentions IT Managed Services
- 4.5 out of 5.0 rating for cost
- Reviews mention "understands the needs of their clients"
- Reviews mention "accommodating"
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- $5,000+
- < $25 / hr
- 10,000+
- Tampa, FL
Services provided
- 30% Customer Service Outsourcing
- 25% Call Center Services
- 25% Sales Outsourcing +2 services
- 10% Back Office Outsourcing
- 10% Social Media Marketing
SYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services.
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- $1,000+
- $50 - $99 / hr
- 50 - 249
- Pembroke Pines, FL
Services provided
- 70% Back Office Outsourcing
- 20% Business Consulting
- 10% Financial Consulting
Professional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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- Undisclosed
- Undisclosed
- 50 - 249
- Coral Springs, FL
Services provided
- 55% Back Office Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 15% Accounting +1 service
- 10% Call Center Services
EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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- $1,000+
- Undisclosed
- 2 - 9
- Aventura, FL
Services provided
- 90% Call Center Services
- 5% Business Consulting
- 5% Digital Strategy
Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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- Undisclosed
- < $25 / hr
- 50 - 249
- St. Petersburg, FL
Services provided
- 40% Call Center Services
- 20% Back Office Outsourcing
- 10% Customer Service Outsourcing +3 services
- 10% Sales Outsourcing
- 10% Transcription
- 10% Translation
Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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- $1,000+
- $25 - $49 / hr
- 10 - 49
- St. Augustine, FL
Services provided
- 80% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
AnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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- $1,000+
- Undisclosed
- 10 - 49
- Gainesville, FL
Services provided
- 100% Back Office Outsourcing
Everest A/R Management Group Inc is a Back Office Outsourcing company. In Gainesville, Florida, the agency was established in 1999. Their team provides Back Office Outsourcing.
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- $1,000+
- $25 - $49 / hr
- 50 - 249
- Miami, FL
Services provided
- 50% Call Center Services
- 20% CRM Consulting and SI
- 10% ECM Consulting and SI +2 services
- 10% ERP Consulting and SI
- 10% Other IT Consulting and SI
Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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- Undisclosed
- Undisclosed
- 10 - 49
- Tampa, FL
Services provided
- 100% Call Center Services
ShyftOff is a telephone answering service founded in 2020. The small team specializes in Call Center Services.
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- Undisclosed
- Undisclosed
- 50 - 249
- Fort Myers, FL
Services provided
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Event Management
In Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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- $1,000+
- Undisclosed
- 10 - 49
- Palm Beach Gardens, FL
Services provided
- 34% Customer Service Outsourcing
- 33% Back Office Outsourcing
- 33% Call Center Services
Founded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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- Undisclosed
- Undisclosed
- 50 - 249
- Zephyrhills, FL
Services provided
- 80% Back Office Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
Primed Billing LLC is a Back Office Outsourcing company. Their midsize team is based in Zephyrhills, Florida. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing
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- $1,000+
- < $25 / hr
- 2 - 9
- North Palm Beach, FL
Services provided
- 100% Back Office Outsourcing
AccQData is a Back Office Outsourcing company located in North Palm Beach, Florida. Launched in 1994, the team provides Back Office Outsourcing.
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- Undisclosed
- Undisclosed
- 2 - 9
- Orlando, FL
Services provided
- 80% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Reception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
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- Undisclosed
- $25 - $49 / hr
- 50 - 249
- Orlando, FL
Services provided
- 30% Back Office Outsourcing
- 20% Call Center Services
- 10% AR/VR Development +5 services
- 10% Accounting
- 10% Custom Software Development
- 10% HR Outsourcing
- 5% Application Testing
- 5% IoT Development
Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
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- $10,000+
- $25 - $49 / hr
- 50 - 249
- Weston, FL
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Margate, FL
Services provided
- 50% Customer Service Outsourcing
- 20% Call Center Services
- 15% IT Managed Services +1 service
- 15% Sales Outsourcing
BPO reviews summaryGlobal Response provides inbound services such as tech support, billing support, customer call handling, and order processing. Overall feedback highlights their responsiveness, strategic partnership, and efficient service delivery. Clients consistently praise their customer service, reliability, and ability to manage large call volumes, but some suggest room for improvement in technology utilization.
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- 9 reviews mention Call Center Services
- Reviews mention "exceptional performance"
- Reviews mention "great team"
- Reviews mention "timely"
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- Undisclosed
- Undisclosed
- 10 - 49
- Clearwater, FL
Services provided
- 100% Back Office Outsourcing
BPO reviews summaryeCheckPlan specializes in providing automated electronic check processing, compliance management, and data analytics services tailored to streamline business operations. Reviews consistently commend eCheckPlan for its efficient and secure payment processing solutions, cost-effectiveness, and proactive customer support. Clients appreciate the platform’s user-friendly interface and the reliability it brings to transactions, though suggestions for improvement include expanding features and enhancing customization options.
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- $1,000+
- $100 - $149 / hr
- 250 - 999
- Boca Raton, FL
Services provided
- 100% Back Office Outsourcing
Launched in 2007, HPA Billing is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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- $1,000+
- < $25 / hr
- 10 - 49
- Miami, FL
Services provided
- 40% Back Office Outsourcing
- 20% Accounting
- 20% Finance & Accounting Outsourcing (FAO) +3 services
- 10% Customer Service Outsourcing
- 5% Other Digital Marketing
- 5% Print Design
MyVA360 is a Miami, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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- $1,000+
- < $25 / hr
- 10 - 49
- Lake Mary, FL
Services provided
- 75% Back Office Outsourcing
- 25% Transcription
Nextronmd is a Lake Mary, Florida-based Back Office Outsourcing company. Launched in 2020, the team offers Back Office Outsourcing and Transcription.
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- Undisclosed
- Undisclosed
- 2 - 9
- Lakeland, FL
Services provided
- 100% Call Center Services
Headquartered in Lakeland, Florida, Amy Virtual is an answering service. The team focuses on Call Center Services.
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- Undisclosed
- Undisclosed
- 2 - 9
- Punta Gorda, FL
Services provided
- 100% Call Center Services
Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.
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- $1,000+
- Undisclosed
- 2 - 9
- Tampa, FL
Services provided
- 95% Call Center Services
- 5% Business Consulting
Hotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.
Read more -
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Miami, FL
Services provided
- 20% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 20% Other IT Consulting and SI +3 services
- 20% Transcription
- 10% Business Consulting
- 10% Financial Consulting
Medusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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Get closer to kicking off your next project today
Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 XACT
- 2 UAM
- 3 Answering Service Care
- 4 AnswerFirst
- 5 Ambs Call Center
- 6 SalesRoads
- 7 MoreMeetings.com
- 8 Sunshine1
- 9 PATLive
- 10 Evateck
- 11 Ansafone Contact Centers
- 12 Arise
- 13 ALPHA BPO Corp
- 14 Virtual Receptionist Pro
- 15 HazenTech
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
-
- $1,000+
- $25 - $49 / hr
- 250 - 999
- Orlando, FL
Ability to deliver
36.1/40.0- 17 Reviews
- 10 Clients & Experience
- 9.1 Market Presence
Service focus
- 90% Back Office Outsourcing
- 10% Other
-
- $1,000+
- < $25 / hr
- 250 - 999
- Miami Beach, FL
Ability to deliver
33.1/40.0- 16.2 Reviews
- 9.6 Clients & Experience
- 7.2 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- Undisclosed
- Undisclosed
- 50 - 249
- Margate, FL
Ability to deliver
32.7/40.0- 16.2 Reviews
- 7.4 Clients & Experience
- 9.1 Market Presence
Service focus
- 95% Back Office Outsourcing
- 5% Other
-
- Undisclosed
- Undisclosed
- 50 - 249
- Tampa, FL
Ability to deliver
32.7/40.0- 13.6 Reviews
- 9.4 Clients & Experience
- 9.7 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Tampa, FL
Ability to deliver
31.5/40.0- 15.8 Reviews
- 8.4 Clients & Experience
- 7.2 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- $5,000+
- Undisclosed
- 50 - 249
- Boca Raton, FL
Ability to deliver
39/40.0- 19.4 Reviews
- 10 Clients & Experience
- 9.6 Market Presence
Service focus
- 90% Back Office Outsourcing
- 10% Other
-
- $25,000+
- $25 - $49 / hr
- 10 - 49
- Gulf Breeze, FL
Ability to deliver
30.2/40.0- 16.2 Reviews
- 9.1 Clients & Experience
- 4.9 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- Undisclosed
- Undisclosed
- 2 - 9
- Coral Gables, FL
Ability to deliver
22.3/40.0- 11.4 Reviews
- 1.3 Clients & Experience
- 9.6 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- Undisclosed
- Undisclosed
- 250 - 999
- Tallahassee, FL
Ability to deliver
24.9/40.0- 15.8 Reviews
- 2.4 Clients & Experience
- 6.7 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- $1,000+
- < $25 / hr
- 50 - 249
- Fort Lauderdale, FL
Ability to deliver
29.8/40.0- 17.4 Reviews
- 6.8 Clients & Experience
- 5.6 Market Presence
Service focus
- 75% Back Office Outsourcing
- 25% Other
-
- $1,000+
- $25 - $49 / hr
- 250 - 999
- Ocala, FL
Ability to deliver
25.2/40.0- 14.6 Reviews
- 3.9 Clients & Experience
- 6.7 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- $250,000+
- $25 - $49 / hr
- 250 - 999
- Miramar, FL
Ability to deliver
23/40.0- 15.2 Reviews
- 0 Clients & Experience
- 7.8 Market Presence
Service focus
- 90% Back Office Outsourcing
- 10% Other
-
- $5,000+
- < $25 / hr
- 10 - 49
- Miami, FL
Ability to deliver
23.5/40.0- 16.8 Reviews
- 2.2 Clients & Experience
- 4.6 Market Presence
Service focus
- 75% Back Office Outsourcing
- 25% Other
-
- Undisclosed
- < $25 / hr
- 2 - 9
- Miami, FL
Ability to deliver
20.4/40.0- 16.4 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Parkland, FL
Ability to deliver
26.3/40.0- 16.6 Reviews
- 4.6 Clients & Experience
- 5.2 Market Presence
Service focus
- 40% Back Office Outsourcing
- 60% Other
Contenders Breakdown
-
- $1,000+
- < $25 / hr
- 250 - 999
- Bradenton, FL
Ability to deliver
15.6/40.0- 15.6 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- $1,000+
- $50 - $99 / hr
- 2 - 9
- Sunny Isles Beach, FL
Ability to deliver
26.9/40.0- 16.4 Reviews
- 5.2 Clients & Experience
- 5.4 Market Presence
Service focus
- 10% Back Office Outsourcing
- 90% Other
-
- Undisclosed
- Undisclosed
- 10 - 49
- Delray Beach, FL
Ability to deliver
16.8/40.0- 0 Reviews
- 8.3 Clients & Experience
- 8.5 Market Presence
Service focus
- 100% Back Office Outsourcing
-
- $1,000+
- < $25 / hr
- 50 - 249
- Miami, FL
Ability to deliver
20.4/40.0- 16.4 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 70% Back Office Outsourcing
- 30% Other
-
- $1,000+
- $100 - $149 / hr
- 10 - 49
- Lakeland, FL
Ability to deliver
24.5/40.0- 16.2 Reviews
- 3 Clients & Experience
- 5.3 Market Presence
Service focus
- 10% Back Office Outsourcing
- 90% Other
-
- $1,000+
- $25 - $49 / hr
- 50 - 249
- Pensacola, FL
Ability to deliver
20.8/40.0- 16.8 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 15% Back Office Outsourcing
- 85% Other
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Doral, FL
Ability to deliver
22/40.0- 16.4 Reviews
- 0 Clients & Experience
- 5.6 Market Presence
Service focus
- 10% Back Office Outsourcing
- 90% Other