Top BPO Companies in Miami

Ratings Updated: November 14, 2026

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ROI CX Solutions

4.5 8 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Miami, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a call center and customer support company known for delivering quality services in inbound and outbound call management, lead qualification, and customer service optimization. Across reviews, 100% of clients praised their flexibility, with 83% highlighting excellent customer service. The company consistently meets project timelines and adapts swiftly to client needs, ensuring high customer satisfaction and operational efficiencies.

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Reviews mention Flexible
ROI CX Solutions has received positive feedback regarding their flexibility in adapting to client needs. Clients have noted their willingness to accommodate unique requirements and make adjustments to workflows, enhancing overall user experience. One client highlighted their ability to quickly address staffing changes and maintain consistent quality in service delivery. Overall sentiment reflects satisfaction with ROI CX Solutions' capacity to adapt, although there were suggestions for more proactive engagement and anticipation of needs.

Staffing & Call Center Services for Event Company

5.0 Jan 16, 2026

The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Sales Outsourcing for B2B Event Performance Platform

4.0 Nov 2, 2026

Their flexibility in fulfilling our staffing needs was impressive. Sometimes they brought on agents that weren’t great, but they made up for it by quickly replacing them.
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1 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.
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Raleigh, North Carolina (1) Austin, Texas (1) Dallas, Texas (1) Minneapolis, Minnesota (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Miami, FL

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Uassist.ME

4.6 35 reviews

Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Back Office Outsourcing

30% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Uassist.ME is a multifaceted outsourcing agency offering services including data collection, customer service, lead management, and virtual assistance. The overall feedback from clients is overwhelmingly positive, with approximately 100% of reviewers highlighting their effective communication, professionalism, and seamless project management. Clients appreciate the company's proactive approach and cultural alignment, contributing to significant improvements in operational efficiency and client satisfaction.

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Reviews mention Autonomous
Client feedback regarding Uassist.ME's autonomy reveals a highly positive sentiment. One client emphasized their team's self-motivation and ability to manage tasks independently, stating, "I rarely have to reach out to my team’s supervisors... They follow instructions so well that I haven’t had to communicate very often outside of them." This autonomy has significantly contributed to the client's business growth, allowing them to focus on new leads and sales without concern for administrative tasks.

Remote Sales & Marketing Support for Housing Service

5.0 Jan 11, 2019

I rarely have to reach out to my team’s supervisors because the people that work for me have been so self-motivated and easy to work with. They follow instructions so well that I haven’t had to communicate very often outside of them. We have a lot of open communication, and we use Trello to track their workload.
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Industry Experience

Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services Contracting

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United States (29) Canada (2) Brazil (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Mountain Standard Time (MST)

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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Reviewers in Miami commend Uassist.ME for combining administrative assistance with marketing support, from managing correspondence and calendars to social media and rebranding. They describe a prepared, positive assistant who adapted to established workflows, communicated clearly, and delivered strong results at a cost-effective price.
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CloudTask

4.9 16 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

North Miami Beach, FL

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a full-service B2B sales agency marketplace that specializes in sourcing and managing sales talent and services. Across their reviews, CloudTask is consistently praised for their ability to deliver high-quality recruitment and sales strategy services on time, with many clients highlighting their alignment with company values and impressive project management skills. Notably, 100% of reviewers express satisfaction, with no areas for improvement suggested.

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Reviews mention Exceptional results
CloudTask has received exceptional feedback from clients, particularly for their outstanding delivery of Sales Development Representatives. Clients reported significant increases in qualified leads and improved conversion rates, attributing tangible revenue growth to CloudTask's efforts. Their project management was noted for timely delivery and effective communication, fostering strong relationships. One client highlighted CloudTask's industry expertise and dedication to customer success as key factors in achieving remarkable outcomes, reinforcing their trust in the company's services.

Digital Marketing Strategy for Outsourced Staffing Firm

5.0 May 30, 2023

The measurable outcomes from our project with CloudTask demonstrated remarkable results. Here are the key measurable outcomes that highlight the impact of their efforts: Increase in Qualified Leads: The SDRs significantly increased the number of qualified leads entering our sales pipeline through their prospecting and lead generation strategies. We observed a notable boost in the quantity and quality of leads, allowing our sales team to focus on high-potential opportunities.
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Industry Experience

CloudTask has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Media, and Legal. Clients commend CloudTask for its talent sourcing, project management, and tailored training programs, resulting in improved sales efficiency and pipeline growth. Overall sentiment is highly positive, particularly in Advertising & Marketing and Business Services, where clients noted significant increases in sales and operational effectiveness, making CloudTask a strong fit for organizations seeking to enhance their sales capabilities.
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Business services Advertising & marketing Media Software Legal IT Services Research Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for its cost-effectiveness and overall value for money. Clients like the Sales Manager of Sontay France and the COO of Hyyer noted that CloudTask provided good value for the cost, with services fitting their budget. Additionally, the CEO of LevelUp Leads highlighted CloudTask's ability to deliver qualified candidates within financial constraints. Overall, the sentiment across reviews reflects satisfaction with the pricing relative to the quality of services rendered.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami emphasize CloudTask's ability to fill an outsourcing gap by connecting a business with qualified candidates. They describe the platform as easy to use, commend the team's responsiveness and resourcefulness, and note that the new hire was booking appointments.
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Remote CoWorker

4.8 215 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider offering administrative and support services across various industries, such as travel, law, and healthcare. The overall feedback is predominantly positive, with 100% of clients appreciating their efficiency, responsiveness, and ability to meet diverse needs. Clients frequently highlight their high ratings, budget-friendly pricing, and alignment with company values. Notably, 80% of clients mention effective communication and seamless onboarding.

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Reviews mention Exceptional performance
Remote CoWorker has received exceptional performance feedback from clients, highlighting their reliable support and proactive communication. Notably, one client praised their Virtual Executive Assistant for exceeding expectations with attention to detail and initiative. Another client emphasized the seamless and efficient onboarding process, stating that Remote CoWorker provided invaluable assistance that significantly improved productivity. Overall, clients consistently noted the professionalism and responsiveness of the team, making Remote CoWorker a highly recommended partner for virtual support.

Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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SMM, Virtual Assistant & Lead Gen for AI Consulting Company

5.0 Jun 6, 2025

Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Industry Experience

Remote CoWorker has garnered positive feedback across multiple industries, including medical, legal, hospitality, financial services, and advertising. Clients commend the company's responsiveness, quality of virtual assistants, and effective communication. In the medical industry, improvements in patient intake and scheduling were noted, while legal firms appreciated increased productivity in case management. The hospitality sector highlighted enhanced customer service, and financial service clients benefited from streamlined operations. Overall, Remote CoWorker demonstrates strong capabilities in administrative support, project management, and client satisfaction across diverse sectors.
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Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Legal Hospitality & leisure Construction Advertising & marketing Education Food & Beverages Software Financial services

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United States (136) Canada (7) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1) Philippines (1) South Africa (1)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami describe Remote CoWorker as a responsive partner for varied back-office needs, from calendar and client communications to operational support and cold-call lead generation. Clients report improved productivity, timely task completion, and a steadier flow of prospects, though lead qualification sometimes needs refinement.
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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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Reviews mention Communicative
Task Virtual is praised for its exceptional communication skills across multiple client reviews. Clients noted their responsiveness and proactive engagement, with one client highlighting that Task Virtual's team provided consistent updates and maintained clear communication, adapting quickly to new processes. Another client commended their ability to understand and integrate within the healthcare environment while maintaining professionalism. Overall, the sentiment regarding Task Virtual's communicative approach is overwhelmingly positive, with clients expressing satisfaction with the clarity and efficiency of their interactions.

Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference.
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SEO Services for Financial Services Company

5.0 Sep 13, 2025

Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
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SEO Services for Pest Control Company

5.0 Dec 17, 2025

Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
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Virtual Assistant Services for EdTech Company

5.0 Mar 28, 2025

They maintained open communication, and their project management was good. What impressed us was their proactive approach and ability to predict our needs, which helped keep everything running smoothly.
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Copywriting and Marketing for Online Courses

5.0 May 17, 2019

Communication was on point, and they asked questions to ensure efficiency and effectiveness. They were great.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Miami, FL

4300 Biscayne Boulevard
Miami, FL 33137
1

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ROI CX Solutions

4.5 8 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a call center and customer support company known for delivering quality services in inbound and outbound call management, lead qualification, and customer service optimization. Across reviews, 100% of clients praised their flexibility, with 83% highlighting excellent customer service. The company consistently meets project timelines and adapts swiftly to client needs, ensuring high customer satisfaction and operational efficiencies.

See all 8 projects
Reviews mention Flexible
ROI CX Solutions has received positive feedback regarding their flexibility in adapting to client needs. Clients have noted their willingness to accommodate unique requirements and make adjustments to workflows, enhancing overall user experience. One client highlighted their ability to quickly address staffing changes and maintain consistent quality in service delivery. Overall sentiment reflects satisfaction with ROI CX Solutions' capacity to adapt, although there were suggestions for more proactive engagement and anticipation of needs.

Staffing & Call Center Services for Event Company

5.0 Jan 16, 2026

The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
Read Full Review

Sales Outsourcing for B2B Event Performance Platform

4.0 Nov 2, 2026

Their flexibility in fulfilling our staffing needs was impressive. Sometimes they brought on agents that weren’t great, but they made up for it by quickly replacing them.
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1 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.
Read 3 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.
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Raleigh, North Carolina (1) Austin, Texas (1) Dallas, Texas (1) Minneapolis, Minnesota (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 69 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a professional lead generation and appointment setting company that partners with various industries to drive sales and enhance customer engagement. Reviews highlight their capacity to generate significant revenue opportunities and consistently meet or exceed targets. Approximately 80% of reviewers commend their responsiveness, professionalism, and integration into client teams, while a few suggest refinements in CRM integration and onboarding processes.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.
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United States (65) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients across South Florida commend SalesRoads for adapting outbound campaigns to complex markets, identifying decision-makers, and developing messaging and processes suited to each business. Reviews describe successful appointment setting, lead qualification, sample outreach, and revenue growth, supported by transparent reporting and hands-on partnership.
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Cloud Sourcing

5.0 5 reviews

Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a versatile outsourcing company offering services such as medical billing, customer and office support, sales, and content marketing. Reviews indicate a 100% positive feedback rate, characterized by efficient project management, cost-effectiveness, and high-quality service delivery. Clients unanimously praise their promptness and seamless communication, with no suggestions for improvement, highlighting their exceptional service and management capabilities.

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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients commend Cloud Sourcing for supplying capable sales and administrative staff, backed by attentive management. In one review, the team’s work supported increased sales and deal sizes, consistently met deadlines, and helped close more than $30 million in transactions.
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myVA360

Not yet reviewed

Verified

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

25% Social Media Marketing +2 services

10% Accounting

10% Graphic Design

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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Auxis

4.8 3 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Plantation, FL

Services provided

15% AI Development

15% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services +6 services

10% Accounting

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

5% BI & Big Data Consulting & SI

Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices.

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Reviews mention Knowledgeable
Clients have consistently praised Auxis for their extensive technical knowledge and expertise in automation technologies. One client highlighted the team's 'deep technical knowledge of the tools' and their effective communication during multiple knowledge-sharing sessions. The positive sentiment reflects a strong confidence in Auxis's ability to handle complex automation projects, though some suggested improvements in project management practices for better visibility and control.

Robotic Process Automation for Cloud Computing Company

4.5 Aug 16, 2022

Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers.
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Industry Experience

Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Nonprofit Software Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.
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United States (2) Costa Rica (1)

This provider is fluent in 10 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Puerto Rico and US Virgin Islands Time (PRT)

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Visionary Solutions Inc.

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Business Consulting

25% Call Center Services +1 service

20% Sales Outsourcing

Visionary Solutions Inc. Is a Miami, Florida-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2006.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a dedicated call center and customer support service provider, specializing in outsourced customer and IT support. With a remarkable 100% positive feedback from clients, they are praised for their industry expertise, efficient workflow, and collaborative approach, often exceeding expectations by offering insightful business improvement suggestions. Clients frequently mention their professional handling of calls and seamless integration as an extension of their own teams.

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Reviews mention Accommodating
Clients have consistently praised ALPHA BPO Corp for their accommodating nature, noting their willingness to work outside contracted hours to address customer issues. One CEO highlighted the team's availability and responsiveness, stating, 'Their supervisor is always available.' Furthermore, the collaborative approach of treating the partnership as a joint effort rather than a mere vendor-client relationship has been particularly commendable, reinforcing a positive sentiment towards their accommodating service.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Miami clients praise ALPHA BPO Corp for reliable 24/7 customer and IT support, skilled agents, and effective service implementation. One reviewer reported productivity rising 80% while costs fell 50%; another highlighted efficient call-center support, helpful agents, responsive supervision, and practical suggestions to improve the customer experience.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Miami, FL

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Miami, FL

5200 Waterford District Drive
Miami, FL 33126
401 - 500

+1 (866) 266-6822

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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.

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Industry Experience

Sopro has received positive feedback across various industries, including pharmaceuticals, software development, security services, and manufacturing. Clients praise their expertise in lead generation, effective outreach campaigns, and tailored marketing strategies. The overall sentiment is highly favorable, highlighting Sopro's ability to deliver qualified leads, improve brand visibility, and enhance client engagement through innovative solutions. Their strengths are particularly noted in sectors requiring B2B services and technology-driven approaches, making them a strong fit for companies seeking to expand their market reach.
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Other industries Design Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Sopro for providing excellent value for money, highlighting their effective lead generation strategies and tailored outreach campaigns. For instance, a director of sales noted that Sopro's pricing fit their budget while delivering significant results, including a drop in cost per lead to $48. The CEO of Tessellation Software LLC also emphasized their good value for cost, reflecting a strong sentiment that Sopro's services are both affordable and impactful.
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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in managing inbound and after-hours calls. The reviews reflect a 100% positive sentiment, highlighting their effective communication and alignment with client values. Notably, the company excels in professionalism and timely response, freeing clients from unnecessary call handling to focus on core activities.

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Industry Experience

Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami-based clients praise Virtual Receptionist Pro for managing high inbound and after-hours call volumes, filtering routine inquiries, and helping businesses catch up on calls. They highlight prompt responses and professional, clear communication that makes receptionists feel like part of the team.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Audio Production

10% CRM Consulting and SI

10% Call Center Services +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Atidiv

5.0 1 review

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% AI Development

20% Application Testing

20% Call Center Services +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a comprehensive service provider specializing in real estate support, including lead generation, tech setup, and deal management. Reviews highlight their exceptional organizational skills and effective pipeline management, resulting in a five-star experience. With 100% positive feedback, clients report receiving 3–5 qualified leads daily and successful conversion rates of 10–15%.

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Industry Experience

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

55% Customer Service Outsourcing

25% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

50% IT Managed Services

10% Call Center Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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Medusind

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Miami, FL

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Other IT Consulting and SI +3 services

20% Transcription

10% Business Consulting

10% Financial Consulting

Medusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Miami Lakes, FL

Services provided

58% Customer Service Outsourcing

12% Call Center Services

10% Direct Marketing +2 services

10% E-Commerce Development

10% Graphic Design

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Reliable
Clients have consistently noted Arise's exceptional reliability in handling outbound services. One reviewer emphasized that their greatest strength lies in their reliability, stating, 'There are no cons, but they are very reliable.' Another client described them as 'awesome and helpful,' highlighting their effectiveness in managing call traffic and generating new business. Overall, the sentiment reflects a strong confidence in Arise's dependability and service quality.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

50% Sales Outsourcing

25% Call Center Services

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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PROSHRED® Security

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

100% Document Digitization & Management

Founded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
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Miami, FL

201 S Biscayne Blvd
Miami, FL 33132
16 - 20

+1-305-306-9558

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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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Prime Contact Group

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Miami, FL

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Logistics & Supply Chain Consulting

Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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Bulldog Adjusters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hallandale Beach, FL

Services provided

100% Document Digitization & Management

Bulldog Adjusters, a Document Digitization & Management company, is headquartered in Hallandale Beach, Florida. Their services include Document Digitization & Management.
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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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DocVA

4.5 2 reviews

Undisclosed

Undisclosed

10,000+

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% HR Consulting

DocVA is a company specializing in providing virtual staffing solutions, particularly in the healthcare sector, offering services such as medical billing support, credentialing, and administrative operations. With a 100% satisfaction rate, clients consistently praise their personalized attention, responsiveness, and effective project management. However, there is room for improvement in transition planning during unexpected staffing changes.

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Reviews mention Open to feedback
DocVA has demonstrated a strong openness to feedback, as highlighted by a client's appreciation for their willingness to listen and address concerns without defensiveness. The client specifically noted that when challenges arose, DocVA proactively sought solutions and committed to improving processes. Furthermore, the personalized attention and genuine care provided by DocVA fostered a collaborative partnership, making clients feel valued and understood. Overall, the sentiment reflects a positive attitude towards constructive feedback and a commitment to continuous improvement.

Back Office Outsourcing for Medical

4.0 Oct 26, 2026

DocVA has demonstrated a genuine willingness to listen, address concerns, and maintain a collaborative partnership. What I appreciated most was their response once the concern was raised. Thessa personally contacted me, acknowledged the situation, and proactively offered additional transitional training support. She also committed to improving communication and establishing a more structured transition process for future staffing changes.
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Back Office Outsourcing for Medical

4.0 Oct 26, 2026

Another quality I value is their willingness to receive constructive feedback without becoming defensive. When challenges arise, they make an effort to listen, understand our perspective, and work toward a resolution. I appreciate that I can communicate openly with them, whether I'm sharing positive feedback, discussing employee development, or addressing a concern.
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Back Office Outsourcing for Medical

4.0 Oct 26, 2026

What I appreciate is that DocVA responded positively when I shared my concerns. Thessa personally followed up, acknowledged the situation, offered additional training support, and committed to improving communication and transition procedures moving forward. Overall, I view this as an opportunity for continued improvement rather than a reflection of our entire partnership.
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1 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
DocVA has received positive feedback in recent reviews, highlighting their ability to improve operational efficiency and provide qualified virtual staffing solutions. Clients noted significant time savings, enhanced workflow, and increased capacity for managing administrative tasks. Noteworthy is the personalized attention from team members, particularly in handling concerns and adapting to changing needs. While communication during unexpected staffing changes was identified as an area for improvement, the overall sentiment reflects a strong commitment to client relationships and operational support.
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Industry Experience

DocVA has demonstrated strong expertise in the medical industry, specifically in healthcare staffing, billing, and administrative support. Clients have praised DocVA for enhancing workflow efficiency and operational capacity through dependable virtual assistants. The overall sentiment is positive, highlighting effective project management and personalized client relationships. DocVA's contributions have notably improved claims follow-up processes and allowed healthcare providers to focus on patient care, making them a suitable partner for businesses in the medical and healthcare sectors.
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Medical

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
DocVA has received positive feedback regarding its overall cost and value for money. Clients have noted that DocVA's pricing fits their budgets and provides good value for the services offered. One client specifically highlighted that they chose DocVA over competitors due to its high ratings and affordable pricing. Overall, the sentiment reflects satisfaction with the financial aspects of the partnership, emphasizing the effective return on investment through improved operational efficiency and support.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

40% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.

See all 5 projects

Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami reviewers highlight Evateck’s ability to take over client communications across live chat, email, and social media while establishing support procedures and maintaining a knowledge base. They cite first responses improving from two days to five minutes and resolution times dropping from ten days to under an hour.
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Afiable Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

100% Back Office Outsourcing

Afiable Solutions LLC is a Back Office Outsourcing company. The Miami, Florida-based firm was launched in 2021. Their team specializes in Back Office Outsourcing.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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Gables Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

100% Back Office Outsourcing

Gables Medical Billing is a Back Office Outsourcing company. Their small team is in Coral Gables, Florida and focuses on Back Office Outsourcing. The firm was established in 1927.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Advanced Locksmith Service is a Miami, Florida-based Business Consulting company. Established in 1982, the team offers Business Consulting and Back Office Outsourcing.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Located in Miami, Florida, Logan Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1980.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

See all 1 projects

Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Select Industry to see insights

Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Boca Raton clients praise OutPLEX’s customer support expertise, highlighting its handling of inbound order calls and customer inquiries for an online jewelry retailer. They report that service levels and cost per call exceeded expectations, with excellent project management, responsive communication, and strong call center leadership.
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Cream Digital Marketing Agency

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Miami, FL

Services provided

50% AI Development

50% Back Office Outsourcing

Cream Digital Marketing Agency , an AI company and Back Office Outsourcing company, was founded in 2020. The company offers Artificial Intelligence and Back Office Outsourcing, and is small.
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