Top BPO Companies in Miami

Ratings Updated: October 4, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.

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Reviews mention Adaptable
Unity Communications has received positive feedback regarding their adaptability, with clients noting their flexibility in scaling services to meet evolving project needs. A representative from Centriq Technology highlighted their ability to quickly recruit and onboard qualified analysts, which significantly streamlined operations. Additionally, the consistent availability of team members, even on weekends, has enhanced operational efficiency, reinforcing Unity's commitment to providing tailored support. Overall, clients express strong confidence in Unity's capacity to respond effectively to changing demands.

Staff Augmentation for Home Management App Company

5.0 Feb 25, 2025

From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs. Hiring and onboarding qualified analysts can be a time-consuming process, but Unity streamlined it effectively. Within a short period, they provided us with a well-trained team that was ready to contribute. One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support.
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products Medical

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Miami, FL

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Uassist.ME

4.6 35 reviews

Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Back Office Outsourcing

30% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Uassist.ME is a multifaceted outsourcing agency offering services including data collection, customer service, lead management, and virtual assistance. The overall feedback from clients is overwhelmingly positive, with approximately 100% of reviewers highlighting their effective communication, professionalism, and seamless project management. Clients appreciate the company's proactive approach and cultural alignment, contributing to significant improvements in operational efficiency and client satisfaction.

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Reviews mention Passionate about their work
Clients express a strong sentiment regarding UAM's passion for their work, noting that the team is 'SO personable and passionate about their work.' Feedback highlights the proactive communication and dedication of UAM's staff, contributing to the successful completion of projects. One client emphasized the team's commitment to accuracy and timely delivery, showcasing their enthusiasm and engagement in the tasks at hand, ultimately resulting in a positive partnership.

Back-Office Accounting Outsourcing for Beverage Manufacturer

5.0 Jul 30, 2024

The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.
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Industry Experience

Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.
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CloudTask

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

North Miami Beach, FL

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a business solutions company specializing in sales outsourcing, recruitment, and talent placement through their marketplace. Overall, feedback indicates a strong performance, with approximately 100% of reviews highlighting their professionalism, timely delivery, and effective communication. In particular, 75% of reviewers commend their ability to provide qualified candidates and enhance sales efficiency, while no significant areas for improvement were noted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
CloudTask has received positive feedback in recent reviews, highlighting their effectiveness in sourcing and placing qualified sales talent. One client noted their impressive ability to find vetted candidates in LATAM, resulting in the successful hiring of a business development representative. The project management was praised for timely delivery and excellent communication. Overall, clients expressed satisfaction with CloudTask's quality of work and found no areas for improvement.
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Industry Experience

CloudTask has demonstrated expertise across various industries, including business services, media, legal, and advertising & marketing. Clients report significant improvements in sales efficiency, lead generation, and revenue growth, highlighting CloudTask's tailored talent sourcing, training programs, and comprehensive support. The overall sentiment is positive, with notable success in optimizing processes and enhancing sales strategies, making CloudTask a strong fit for organizations seeking to scale their sales efforts in these sectors.
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Business services Advertising & marketing Media Software Legal IT Services Research Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for providing good value for cost, with multiple clients noting their competitive pricing and alignment with budgetary constraints. For instance, one client emphasized that CloudTask's pricing fit their budget while delivering high-quality services. Another client praised the company's overall cost-effectiveness in sourcing sales talent. Overall, the sentiment across reviews indicates that clients feel they receive substantial value for their investment in CloudTask's services.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami emphasize CloudTask's responsiveness, availability of diverse candidates, and effective project execution. Clients value their proactive follow-up, ease of use, and ability to meet project goals efficiently, describing their experience as highly satisfactory.
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Remote CoWorker

4.8 208 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker specializes in providing virtual assistance and support services across diverse industries such as real estate, therapy, marketing, and construction. The company receives overwhelmingly positive feedback, with approximately 100% of reviews highlighting their professionalism, responsiveness, and ability to improve client productivity. Clients frequently mention the high quality of their virtual assistants and the value Remote CoWorker provides.

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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, highlighting its strengths in providing administrative support, lead generation, and customer service. Notable industries include medical, financial services, real estate, and advertising & marketing. Clients commend the company's responsiveness, quality of candidates, and effective project management. They appreciate the diverse skill sets of the virtual assistants, which enhance productivity and improve organizational efficiency. Overall, Remote CoWorker is viewed as a valuable partner for businesses seeking to streamline operations and expand their capabilities.
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Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Construction Advertising & marketing Education Food & Beverages Software Legal Financial services

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United States (131) Canada (6) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1) Philippines (1) South Africa (1)

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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients highlight Remote CoWorker's expertise in managing diverse tasks such as marketing, client communication, and operational support. They value their proactive management, timely delivery, and the capacity to handle high-volume workloads, resulting in increased efficiency and business growth.
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Task Virtual

5.0 84 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Fort Lauderdale, FL

6451 North Federal Highway
Fort Lauderdale, FL 33308
50 - 75

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SalesRoads

4.9 68 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a lead generation and sales development company known for executing strategic outreach and appointment setting campaigns. With a strong focus on understanding client needs, they consistently deliver value by converting decision-maker conversations into booked meetings, achieving high contact and trial rates, and building pipelines that exceed expectations. Reviews highlight their data-driven approach, responsiveness, and alignment with client goals, with no significant areas for improvement noted across the 100% positive feedback.

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Reviews mention Detail-oriented
SalesRoads has received consistently positive feedback regarding their attention to detail. Clients have praised their meticulous approach in project management, noting that they exceed expectations in tracking outcomes and adapting to requests. One client highlighted their 'service and attention to detail far exceeds any other prospecting service' used before. Another emphasized their impressive 'attention to detail and proficiency in following up,' which has contributed to successful lead generation and appointment setting.

Sales Prospecting & Lead Generation for Robotics Company

5.0 May 3, 2024

VSA's project management was very professional and strategic. Their team went above and beyond to ensure that our initial requests were met, in a timely way. VSA also was quick to make changes to scripts and cadence, upon our request, with no loss in productivity! Their service and attention to detail far exceeds any other prospecting service we have used.
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Appointment Setting for a Wholesale Distributor

5.0 Jun 18, 2019

Their reporting was extensive. Their system for managing leads was detailed and provided information on qualified leads, leads who were interested but not at the moment, and appointments scheduled. They were able to provide details on every single exchange with a lead when they called.
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Appointment Setting Services for Material Handling Company

5.0 Jan 16, 2020

We hold weekly meetings where we go over an updated list of achievements. Their team helps us keep track of the number of calls and time from initial contact to the actual appointment. We have several metrics to track how the process is working. I’ve been most impressed with their attention to detail and proficiency in following up. They confirm meeting times.
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Outbound Lead Generation for Marketing Services

5.0 Feb 1, 2018

I‘ve always been impressed with their attention to detail, from the discovery phase to actual program execution and results reporting.
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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
SalesRoads has received positive feedback from clients in recent reviews, highlighting their effective outreach campaigns and strong project management. One client noted a $500,000 potential revenue pipeline and actionable insights from their engagement, while another praised SalesRoads for exceeding contact and trial rate targets by 150%-200%. Clients appreciated their responsiveness, iterative approach, and ability to adapt strategies based on real-time feedback. Overall, clients expressed high satisfaction with SalesRoads, indicating a strong fit for their project needs.
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Industry Experience

SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare Media

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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.
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Cloud Sourcing

5.0 5 reviews

Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a versatile outsourcing company offering services such as medical billing, customer and office support, sales, and content marketing. Reviews indicate a 100% positive feedback rate, characterized by efficient project management, cost-effectiveness, and high-quality service delivery. Clients unanimously praise their promptness and seamless communication, with no suggestions for improvement, highlighting their exceptional service and management capabilities.

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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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myVA360

Not yet reviewed

Verified

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

25% Social Media Marketing +2 services

10% Accounting

10% Graphic Design

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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Auxis

4.8 3 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Plantation, FL

Services provided

15% AI Development

15% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services +6 services

10% Accounting

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

5% BI & Big Data Consulting & SI

Auxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices.

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Reviews mention Helpful
Clients have expressed high satisfaction with Auxis, noting their responsiveness and helpfulness during challenges. One client highlighted their effective use of KPI reviews and robotic process automation, stating that Auxis has 'done a tremendous job of growing with us.' The ability to manage projects on time and within budget, along with a strong collaborative relationship, further reinforces the positive sentiment towards Auxis as a reliable partner.

IT Services for Aircraft Solutions Company

5.0 Jan 15, 2021

When problems arise, they’re responsive and helpful. They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects. Auxis is very responsive if something isn’t working properly. They will help us through any challenges.
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Industry Experience

Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Nonprofit Software Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.
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United States (2) Costa Rica (1)

This provider is fluent in 10 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Puerto Rico and US Virgin Islands Time (PRT)

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Visionary Solutions Inc.

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Business Consulting

25% Call Center Services +1 service

20% Sales Outsourcing

Visionary Solutions Inc. Is a Miami, Florida-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2006.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Miami, FL

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Miami, FL

5200 Waterford District Drive
Miami, FL 33126
401 - 500

+1 (866) 266-6822

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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a dedicated call center and customer support service provider, specializing in outsourced customer and IT support. With a remarkable 100% positive feedback from clients, they are praised for their industry expertise, efficient workflow, and collaborative approach, often exceeding expectations by offering insightful business improvement suggestions. Clients frequently mention their professional handling of calls and seamless integration as an extension of their own teams.

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Reviews mention Great project management
Clients have praised ALPHA BPO Corp for their exceptional project management capabilities. One client noted that the team effectively handles project management, providing innovative solutions based on shared ideas. Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and improvements in customer experience since engaging with ALPHA BPO.

Outsourced Customer Service for Telecommunications Firm

5.0 Jan 14, 2022

They handle project management amazingly well. I share my ideas with the team and they come up with great solutions to implement into a project.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Florida-based clients praise ALPHA BPO Corp for their reliable customer service, technical support, and efficient workflow, highlighting successful projects in telecom, IT, and software sectors with measurable improvements in productivity and customer satisfaction.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.

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Industry Experience

Sopro has received positive feedback across various industries, including pharmaceuticals, software development, security services, and manufacturing. Clients praise their expertise in lead generation, effective outreach campaigns, and tailored marketing strategies. The overall sentiment is highly favorable, highlighting Sopro's ability to deliver qualified leads, improve brand visibility, and enhance client engagement through innovative solutions. Their strengths are particularly noted in sectors requiring B2B services and technology-driven approaches, making them a strong fit for companies seeking to expand their market reach.
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Other industries Design Manufacturing

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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Audio Production

10% CRM Consulting and SI

10% Call Center Services +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in managing inbound and after-hours calls. The reviews reflect a 100% positive sentiment, highlighting their effective communication and alignment with client values. Notably, the company excels in professionalism and timely response, freeing clients from unnecessary call handling to focus on core activities.

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Industry Experience

Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami emphasize Virtual Receptionist Pro's expertise in providing cost-effective, professional call management solutions. They value the company's quick response times, quality communication, and ability to support busy businesses with reliable, friendly service.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Atidiv

5.0 1 review

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% AI Development

20% Application Testing

20% Call Center Services +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a comprehensive service provider specializing in real estate support, including lead generation, tech setup, and deal management. Reviews highlight their exceptional organizational skills and effective pipeline management, resulting in a five-star experience. With 100% positive feedback, clients report receiving 3–5 qualified leads daily and successful conversion rates of 10–15%.

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Industry Experience

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

55% Customer Service Outsourcing

25% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

50% IT Managed Services

10% Call Center Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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Medusind

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Miami, FL

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Other IT Consulting and SI +3 services

20% Transcription

10% Business Consulting

10% Financial Consulting

Medusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Miami Lakes, FL

Services provided

58% Customer Service Outsourcing

12% Call Center Services

10% Direct Marketing +2 services

10% E-Commerce Development

10% Graphic Design

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills. One review specifically highlighted, 'Communication is strong,' indicating satisfaction with their responsiveness and clarity. Overall, feedback reflects a positive sentiment, with clients appreciating the effective dialogue that enhances collaboration and project outcomes.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

Their customer service is good. Communication is strong. There are no improvements.
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

50% Sales Outsourcing

25% Call Center Services

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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Prime Contact Group

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Miami, FL

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Logistics & Supply Chain Consulting

Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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Bulldog Adjusters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hallandale Beach, FL

Services provided

100% Document Digitization & Management

Bulldog Adjusters, a Document Digitization & Management company, is headquartered in Hallandale Beach, Florida. Their services include Document Digitization & Management.
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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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PROSHRED® Security

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

100% Document Digitization & Management

Founded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
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Miami, FL

201 S Biscayne Blvd
Miami, FL 33132
16 - 20

+1-305-306-9558

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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

40% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Florida-based clients praise Evateck for its personalized approach, professionalism, and expertise in handling complex web and customer support projects, resulting in increased leads, faster response times, and higher satisfaction scores.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Gables Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

100% Back Office Outsourcing

Gables Medical Billing is a Back Office Outsourcing company. Their small team is in Coral Gables, Florida and focuses on Back Office Outsourcing. The firm was established in 1927.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Advanced Locksmith Service is a Miami, Florida-based Business Consulting company. Established in 1982, the team offers Business Consulting and Back Office Outsourcing.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Located in Miami, Florida, Logan Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1980.
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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% Back Office Outsourcing

5% Business Consulting

Answering Service Care is a professional answering service provider offering 24/7 customer support, call screening, forwarding, and bilingual services. Reviews indicate a high level of satisfaction with their reliability and professionalism, with 71% of reviewers mentioning favorable outcomes and only 14% suggesting areas for improvement, primarily related to technical issues and agent engagement.

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Reviews mention Easy to work with
Overall, clients express a highly positive sentiment regarding the ease of collaboration with Answering Service Care. One reviewer noted that setting up the service was straightforward, requiring only a quick phone call and a form. Additionally, they emphasized the efficiency of communication, stating that emails are typically answered within an hour. The professionalism and patience of the staff were also highlighted, with one client mentioning that the call handlers excel at reassuring and assisting callers, making them a pleasure to work with.

Call Center Services for Video Production & Creative Company

5.0 Jun 30, 2023

They tailored their service to our needs and were pleasant to work with.
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Call Center Services for Food-Grade Manufacturing Facility

5.0 Aug 20, 2020

They’re perfectly easy to deal with.
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Industry Experience

Answering Service Care has received positive feedback across various industries, including Food & Beverage, Healthcare, Real Estate, and Manufacturing. Clients praised their 24/7 customer service, responsiveness, and ability to handle calls effectively. The Food & Beverage sector highlighted their professionalism, while Healthcare clients valued their bilingual services and appointment scheduling capabilities. Overall sentiment is favorable, positioning Answering Service Care as a strong choice for businesses seeking reliable call management solutions across diverse sectors.
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Food & Beverage Other industries Media Real estate Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.
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United States (13) Canada (1)

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Cream Digital Marketing Agency

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Miami, FL

Services provided

50% AI Development

50% Back Office Outsourcing

Cream Digital Marketing Agency , an AI company and Back Office Outsourcing company, was founded in 2020. The company offers Artificial Intelligence and Back Office Outsourcing, and is small.
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Anthony Garage Door & Electric Gate Repair

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Aventura, FL

Services provided

100% Customer Service Outsourcing

Anthony Garage Door & Electric Gate Repair is a small Customer Service Outsourcing company established in 2024. Their services include Customer Service Outsourcing.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Select Industry to see insights

Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Boca Raton emphasize OutPLEX's strong culture fit, value, and responsiveness, noting their success in exceeding expectations for call quality and cost per call in customer service projects.
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