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Top Call Center Services & Voice Services in Miami

Ratings Updated: November 14, 2026

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What are Featured Providers?
SalesRoads

4.9 69 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves Miami, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.

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Reviews mention Dedicated
The feedback reflects a strong sentiment of dedication from VSA, Inc., with clients noting their passion for work and commitment to client success. One client highlighted that their outbound efforts made them feel like part of the team, emphasizing effective communication and a willingness to improve. The overall impression is one of reliability and thoroughness, with clients appreciating the proactive approach and the quality of service provided.

Outbound Call Services for Software Solutions Provider

4.0 Dec 19, 2019

The passion and dedication they have for the work makes them stand out. Even though it’s not the most exciting work, they provide the best service and have a desire for the work they’re doing.
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United States (65) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients across South Florida commend SalesRoads for adapting outbound campaigns to complex markets, identifying decision-makers, and developing messaging and processes suited to each business. Reviews describe successful appointment setting, lead qualification, sample outreach, and revenue growth, supported by transparent reporting and hands-on partnership.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Great team
Helpware CX has consistently received positive feedback regarding their team, noted for their impressive communication and collaborative spirit. Clients highlighted the team's dedication, flexibility, and ability to exceed performance expectations. One client emphasized their clear communication and documentation practices, while another praised their empathy and commitment to customer satisfaction. Overall, the sentiment reflects a strong appreciation for Helpware's professionalism, responsiveness, and the positive impact of their team on client operations.

Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Data Entry & Back Office Support for Marketing Services Company

5.0 Oct 17, 2018

Helpware has grown in size and upgraded their technological resources: software, hardware, and laptops. The company has cultivated a good work environment by taking care of its employees. We’re lucky to have had such a positive experience. Helpware maintains open lines of communication to deliver whatever we need. That service makes them feel like going to a colleague down the hall for help.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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BPO for Meditation App Business

5.0 Nov 9, 2020

The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do. They document everything and send follow-up emails after every single one of our calls. It’s been great working with them, and they’ve accelerated some of our slow decisions.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention Meets deadlines
Clients have expressed positive sentiment regarding six eleven global services' ability to meet deadlines consistently. One reviewer noted that six eleven global services has always been able to accomplish all tasks within the specified deliverable periods, highlighting their reliability in project management. The overall feedback emphasizes the company's commitment to timely delivery, with no reported issues regarding deadlines or project timelines.

Back Office Outsourcing for Financial services

4.5 Sep 29, 2026

Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their project management ensures that items are delivered on time, and they are responsive to client needs.
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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Uassist.ME

4.6 35 reviews

Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.

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Reviews mention Hard working
Uassist.ME has consistently been praised for their hard work and dedication. Clients noted their impressive work ethic and proactive approach, with one stating they are 'a proactive and fast-learning company that works hard.' Another client highlighted their effective communication and timely delivery, emphasizing that Uassist.ME's commitment to understanding their processes makes them feel integrated rather than like an outsourced service. Overall, the sentiment reflects strong satisfaction with their hardworking nature.

Back Office Outsourcing for Fintech Company

5.0 Aug 9, 2022

Overall, they’re doing a great job because they’re a proactive team, which indicates the success of their activities. I’ll just say that I’m delighted with their work from end to end; whenever I need to hire new people, they provide me with good options and assistance. They’ve been close to us in the process of hiring new headcounts to start our business. Overall, they’re a proactive and fast-learning company that works hard.
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More responsive than most other service providers

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (29) Canada (2) Brazil (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Mountain Standard Time (MST)

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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Reviewers in Miami commend Uassist.ME for combining administrative assistance with marketing support, from managing correspondence and calendars to social media and rebranding. They describe a prepared, positive assistant who adapted to established workflows, communicated clearly, and delivered strong results at a cost-effective price.
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CloudTask

4.9 16 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

North Miami Beach, FL

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask is a comprehensive Contact Center Services provider, specializing in facilitating B2B sales through their marketplace, which connects businesses with top-tier sales agencies and professionals. The overall feedback is highly positive, with 100% of reviewers highlighting increased sales efficiency and effective talent sourcing. Notably, 80% of reviews commend their project management and responsiveness, ensuring timely delivery and seamless execution.

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Reviews mention Well-organized projects
CloudTask has received high praise for its well-organized project management, characterized by exceptional efficiency and precision. One client noted the excellent communication and organization throughout their collaboration, highlighting CloudTask's ability to deliver items on time and respond effectively to needs. The systematic approach to training and onboarding also contributed to a seamless experience, ensuring that new team members were well-prepared to contribute immediately.

Sales Outsourcing for Signage Company

5.0 Aug 4, 2023

CloudTask's project management was nothing short of exemplary when helping us find a sales agency. They displayed an impressive ability to deliver items on time, consistently meeting and even exceeding project deadlines. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution.
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Sales Outsourcing for Software Dev Company

5.0 Aug 4, 2023

Planning - very well thought out project aspects. Monitoring - always well aligned with our team. Execution - the processed implemented post planning was seamless. Timely Delivery - they were very timely and professional.
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Sales Outsourcing for Building Data Solutions Company

5.0 Aug 4, 2023

In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project.
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United States (10) England (2) France (1)

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami-based clients praise CloudTask for quickly sourcing business development talent through its marketplace, with multiple candidates available and a suitable hire found within weeks. They highlight responsive onboarding and follow-up, and report that the trained hire began booking appointments.
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Remote CoWorker

4.8 215 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile company providing Contact Center Services, focusing on both Customer Support and administrative tasks. Their high ratings and competitive pricing are frequently praised, with 100% of reviewers highlighting their responsiveness and timely project delivery. However, minor concerns about billing and payment flexibility were noted by a small percentage of clients. Overall, Remote CoWorker is recognized for effectively enhancing operational efficiencies across diverse sectors.

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23 of 28 reviews are 5 stars

3 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 28 times in the past 6 months
Remote CoWorker has received overwhelmingly positive feedback from clients over the past six months, highlighting their responsiveness and effective project management. Clients report significant improvements in productivity, with one noting a 20% increase due to administrative support. The company is praised for its thorough onboarding process and the quality of candidates provided. Several clients emphasized the seamless communication and willingness to adapt to specific needs, with no major areas for improvement identified in their services.
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Average Project Cost Breakdown

Less than $10,000 (59) $10,000 to $49,000 (13) $50,000 to $199,999 (4) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Remote CoWorker receives overwhelmingly positive feedback regarding its cost and value for money. Clients consistently highlight the affordability of services, with many stating that the pricing fits within their budgets and aligns with the quality of support received. For instance, one client noted that the pricing was 'good value for cost,' while another emphasized 'great value' and 'affordable rates.' Overall, clients express satisfaction with the return on investment, citing increased productivity and efficiency as measurable outcomes of engaging Remote CoWorker.
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3 of 3 Miami-based reviews are 5 stars

1 Miami-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Water Damage Restoration Company
5.0 — Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone Read more
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami describe Remote CoWorker as a responsive partner for varied back-office needs, from calendar and client communications to operational support and cold-call lead generation. Clients report improved productivity, timely task completion, and a steadier flow of prospects, though lead qualification sometimes needs refinement.
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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.

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Reviews mention Flexible
Task Virtual has consistently received positive feedback regarding its flexibility in adapting to client needs. Clients noted that Task Virtual was not merely executing tasks but was actively engaged in understanding their operations. One client highlighted that Task Virtual adjusted its processes quickly when priorities shifted, demonstrating a strong willingness to adapt. Another client emphasized the value of having a single partner manage diverse operational needs, which significantly eased coordination. Overall, the sentiment around flexibility is overwhelmingly positive, marking Task Virtual as a reliable and adaptable outsourcing partner.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Sales, SEO & Back Office Support for Digital Media Agency

5.0 Aug 19, 2026

There were occasions where we had to clarify a requirement or adjust the workflow, especially when we introduced new types of assignments. What I appreciated was that the team didn't treat those changes as a problem. They asked questions, incorporated the feedback, and adjusted their approach. They also understood that agency work can change quickly. When a client deadline or internal priority shifted, we could communicate the change and the team was willing to adapt rather than rigidly following the original plan.
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Back Office Outsourcing for Transaction Platform

5.0 Sep 3, 2026

The flexibility was probably the biggest differentiator for us. Task Virtual wasn't just completing individual tasks from a checklist. As the team learned more about how we operated, they became more familiar with our expectations and were able to handle recurring responsibilities with less day-to-day direction. I also liked the fact that we could use the same partner for several different operational needs. Customer support, administrative assistance, data processing, and B2B lead generation are very different functions, but Task Virtual was able to support all of them within the same engagement. For a growing company, that flexibility is valuable because operational requirements can change quickly.
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Virtual Assistance Services for Fashion Retailer

5.0 Sep 8, 2026

The additional support also gave us greater flexibility during busier periods, when customer inquiries and administrative requests could increase quickly. What impressed me most was how quickly the Task Virtual team became comfortable with the practical details of our workflow. Their flexibility was another strong point. As our needs changed, we could communicate those changes and have the team adapt accordingly.
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4 of 5 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read more
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Miami, FL

4300 Biscayne Boulevard
Miami, FL 33137
1

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ROI CX Solutions

4.5 8 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Handling, Customer Care, and Telephonic Support. Reviews indicate a high level of customer satisfaction, with notable praise for their excellent customer service and adaptability. Approximately 80% of reviewers highlight their professionalism and efficiency in managing call center operations, while 100% report positive experiences with their flexible and responsive service.

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Reviews mention Exceptional performance
ROI CX Solutions has received exceptional feedback for their performance, particularly in customer service and project management. One client highlighted their ability to think outside the box, leading to increased outreach and effective solutions tailored to their organization. The client noted that the team consistently meets standards with no complaints, emphasizing their commitment to going above and beyond. Overall, the sentiment reflects high satisfaction and confidence in ROI CX Solutions' capabilities.

Call Center Services for Radiology Company

5.0 Oct 29, 2026

They ahve helped us increase outreach to our pateints, They have helped us create solutions that work for our orginization. They are always thinking outside of the box. Our project is more on going with no defined timeline to end. However our go live and day to day services are being performed to our standard with no real complaints.
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2 of 5 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Select Industry to see insights

Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services Medical

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Fort Lauderdale, FL

6451 North Federal Highway
Fort Lauderdale, FL 33308
50 - 75

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SalesRoads

4.9 69 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.

See all 69 projects
Reviews mention Dedicated
The feedback reflects a strong sentiment of dedication from VSA, Inc., with clients noting their passion for work and commitment to client success. One client highlighted that their outbound efforts made them feel like part of the team, emphasizing effective communication and a willingness to improve. The overall impression is one of reliability and thoroughness, with clients appreciating the proactive approach and the quality of service provided.

Outbound Call Services for Software Solutions Provider

4.0 Dec 19, 2019

The passion and dedication they have for the work makes them stand out. Even though it’s not the most exciting work, they provide the best service and have a desire for the work they’re doing.
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United States (65) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients across South Florida commend SalesRoads for adapting outbound campaigns to complex markets, identifying decision-makers, and developing messaging and processes suited to each business. Reviews describe successful appointment setting, lead qualification, sample outreach, and revenue growth, supported by transparent reporting and hands-on partnership.
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Cloud Sourcing

5.0 5 reviews

Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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1 of 1 Miami-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami highlight Cloud Sourcing’s ability to combine sales support with efficient back-office operations for a real estate business. They say the team met deadlines, delivered as promised, and helped the company operate at a high level while contributing to over $30 million in closed transactions.
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Visionary Solutions Inc.

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Business Consulting +1 service

20% Sales Outsourcing

Visionary Solutions Inc. Is a Miami, Florida-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2006.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.

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Industry Experience

Sopro has received positive feedback across various industries, including pharmaceuticals, software development, security services, and manufacturing. Clients praise their expertise in lead generation, effective outreach campaigns, and tailored marketing strategies. The overall sentiment is highly favorable, highlighting Sopro's ability to deliver qualified leads, improve brand visibility, and enhance client engagement through innovative solutions. Their strengths are particularly noted in sectors requiring B2B services and technology-driven approaches, making them a strong fit for companies seeking to expand their market reach.
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Other industries Design Manufacturing

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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.
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1 of 1 Miami-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami emphasize Virtual Receptionist Pro’s reliable call center support, which frees clients to focus on their work by screening calls and handling common questions. They also commend timely call answering and returns, along with polished communication with their customers.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Call Center Services

10% Audio Production

10% CRM Consulting and SI +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.

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Reviews mention Unique expertise
Clients consistently highlight ALPHA BPO Corp's unique expertise in delivering exceptional customer support services. One IT Director praised their 'deep industry experience' and noted an impressive 80% increase in productivity. The CEO of Alabao Technology Inc. emphasized their collaborative approach, stating that ALPHA BPO treats their business as a partner, offering insightful suggestions to enhance operations. Overall, client sentiment reflects a strong appreciation for ALPHA BPO's specialized knowledge and effective service implementation.

Customer Support for Internet Service Provider

5.0 Jan 18, 2022

We're impressed with their deep industry experience and how expertly they delivered their services. The experience and how well the service was implemented.
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Call Center Services for Software Development Company

5.0 Jan 18, 2022

Working with ALPHA BPO is more like working with a partner than a vendor. They treat my business as if it's their own and make suggestions based on their expertise to improve my business' website and user experience. They're doing more than their job; they provide insightful information to improve my business.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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2 of 2 Miami-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Reviewers in Miami emphasize ALPHA BPO Corp’s expertise in customer support operations, from round-the-clock IT assistance to managing high-volume inbound calls. They cite strong workflows, measurable productivity and cost improvements, positive customer feedback, and supervisors who communicate readily and help refine service delivery.
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% Call Center Services

20% AI Development

20% Application Testing +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for Read more
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$399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

10% Call Center Services

50% IT Managed Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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Prime Contact Group

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Miami, FL

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Logistics & Supply Chain Consulting

Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Call Center Services

50% Sales Outsourcing

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Reliable
Clients have consistently noted Arise's exceptional reliability in handling outbound services. One reviewer emphasized that their greatest strength lies in their reliability, stating, 'There are no cons, but they are very reliable.' Another client described them as 'awesome and helpful,' highlighting their effectiveness in managing call traffic and generating new business. Overall, the sentiment reflects a strong confidence in Arise's dependability and service quality.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Small Marketing Agency
4.5 — Read more
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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DocVA

4.5 2 reviews

Undisclosed

Undisclosed

10,000+

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% HR Consulting

DocVA is a company specializing in providing virtual staffing solutions, particularly in the healthcare sector, offering services such as medical billing support, credentialing, and administrative operations. With a 100% satisfaction rate, clients consistently praise their personalized attention, responsiveness, and effective project management. However, there is room for improvement in transition planning during unexpected staffing changes.

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Reviews mention Personable
DocVA has received positive feedback regarding its personable approach and genuine care for client relationships. Clients appreciate the personalized attention from team members, particularly highlighting their responsiveness and willingness to understand specific business needs. One client noted that DocVA does not treat them as just another account, emphasizing open communication and a collaborative partnership. While there were challenges with unexpected staffing changes, DocVA's commitment to addressing concerns and improving communication reflects their dedication to building lasting relationships.

Back Office Outsourcing for Medical

4.0 Oct 26, 2026

What has impressed me most about DocVA is the personalized attention and genuine care they bring to their client relationships. They don't make us feel like just another account. They take the time to understand our business, our staffing needs, and the challenges that come with operating a growing healthcare billing company. Thessa and Aivee have been particularly wonderful to work with. Their approach is personable, approachable, and supportive. I appreciate that I can communicate openly with them, whether I'm sharing positive feedback, discussing employee development, or addressing a concern.
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1 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
DocVA has received positive feedback in recent reviews, highlighting their ability to improve operational efficiency and provide qualified virtual staffing solutions. Clients noted significant time savings, enhanced workflow, and increased capacity for managing administrative tasks. Noteworthy is the personalized attention from team members, particularly in handling concerns and adapting to changing needs. While communication during unexpected staffing changes was identified as an area for improvement, the overall sentiment reflects a strong commitment to client relationships and operational support.
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Industry Experience

DocVA has demonstrated strong expertise in the medical industry, specifically in healthcare staffing, billing, and administrative support. Clients have praised DocVA for enhancing workflow efficiency and operational capacity through dependable virtual assistants. The overall sentiment is positive, highlighting effective project management and personalized client relationships. DocVA's contributions have notably improved claims follow-up processes and allowed healthcare providers to focus on patient care, making them a suitable partner for businesses in the medical and healthcare sectors.
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Medical

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
DocVA has received positive feedback regarding its overall cost and value for money. Clients have noted that DocVA's pricing fits their budgets and provides good value for the services offered. One client specifically highlighted that they chose DocVA over competitors due to its high ratings and affordable pricing. Overall, the sentiment reflects satisfaction with the financial aspects of the partnership, emphasizing the effective return on investment through improved operational efficiency and support.
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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

30% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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United States (2) Bulgaria (1) Poland (1)

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Fort Lauderdale clients praise Evateck’s personalized, professional customer support and lead qualification across phone, chat, and email. Reviewers report nearly doubling qualified leads, cutting response times from two hours to five minutes, and improving customer satisfaction from B+ to A.
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FlexOffers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

Located in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
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Miami, FL

990 Biscayne Blvd., Office 1401
Miami, FL 33132
6 - 9

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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% Back Office Outsourcing

5% Business Consulting

Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.

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Reviews mention Great project management
Clients commend Answering Service Care for their exceptional project management, highlighting effective communication and responsiveness. One client noted that Luis, their COO, has been instrumental in fostering a collaborative partnership, demonstrating top-tier communication skills even amidst high email volumes. Another review emphasized the company's ability to accurately capture customer information, which significantly enhances service efficiency. Overall, clients express high satisfaction with the project's management, contributing to successful outcomes and strong ongoing relationships.

Call Center Services for Video Production & Creative Company

5.0 Jun 30, 2023

Describe their project management. Did they deliver items on time? How did they respond to your needs? Super prudent & on-time. They tailored their service to our needs and were pleasant to work with.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.
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2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Margate clients praise Answering Service Care for reliable, technically skilled call handling, including a tailored auto attendant for leasing, tenant, and general inquiries. One long-term client reports more than 20 years of flawless service, timely 24/7 messages, and no complaints.
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AgentStory

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

70% Marketing Strategy

30% Sales Outsourcing

AgentStory is a Marketing Strategy company. Their team is located in Miami, Florida. The firm focuses on Marketing Strategy and Sales Outsourcing.
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Anex Office

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

50% Call Center Services

50% Commercial Brokerage Services

Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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Almanor AI

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Coral Gables, FL

Services provided

15% Call Center Services

40% AI Development

15% AI Agents +2 services

15% AI Consulting

15% Sales Outsourcing

Almanor AI is an artificial intelligence firm in Coral Gables, Florida. Launched in 2026, the team specializes in Artificial Intelligence and AI Agents.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe OutPLEX as a strong partner for customer service operations, from inbound order calls to customer inquiries. Their feedback highlights effective cost and service improvements, excellent project management, and responsive support from experienced call center leaders.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

10% Call Center Services

55% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Advanced Locksmith Service is a Miami, Florida-based Business Consulting company. Established in 1982, the team offers Business Consulting and Back Office Outsourcing.
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Nurturance

5.0 1 review

$1,000+

$150 - $199 / hr

10 - 49

Fort Lauderdale, FL

Services provided

100% Sales Outsourcing

Nurturance is a consulting firm specializing in optimizing business operations and increasing conversion rates. Their services include implementing SOPs and creating structured workflows for clients. In reviews, 100% of clients highlight their effective project management and personalized approach, with an impressive 20% increase in conversion rates reported. The feedback is overwhelmingly positive, with no areas for improvement suggested.

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Industry Experience

Nurturance has demonstrated notable expertise in the fitness industry, successfully increasing conversion rates by 20% through the implementation of tailored SOPs and marketing strategies. Clients appreciate their personalized approach, effective project management, and commitment to results. The overall sentiment is highly positive, reflecting Nurturance's impactful support and deep understanding of client needs, making them a strong contender for businesses seeking improvement in sales processes and operational efficiency within the fitness sector.
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Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Nurturance's cost and value for money, noting that an investment of $4,000–$5,000 resulted in a 20% increase in conversion rates. The personalized approach and effective implementation of Standard Operating Procedures (SOPs) were highlighted as significant value adds. Overall, clients felt that the investment was justified by the tangible results and dedicated support received throughout the engagement.
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Fort Lauderdale, FL

221 SW 1st Ave, Fort Lauderdale
Fort Lauderdale, FL 33301
10 - 15

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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Located in Miami, Florida, Logan Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1980.
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Focus Group Digital Marketing Agency

5.0 3 reviews

$5,000+

$100 - $149 / hr

10 - 49

Miami, FL

Services provided

20% Digital Strategy

10% Advertising

10% Content Marketing +6 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

Focus Group Digital Marketing Agency offers comprehensive digital marketing services, including Google Ads, social media marketing, SEO, and web design. Overall feedback highlights their excellent marketing results, responsiveness, effective communication, and timely project delivery, making them a valued partner in enhancing business outcomes.

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lorann

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

45% Direct Marketing

20% Market Research

20% Other Marketing +1 service

15% Sales Outsourcing

Lorann is a Direct Marketing company. Based in Miami, Florida, the company was founded in 2014. Their services include Direct Marketing and Market Research.
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aanpriglobal

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Biscayne Park, FL

Services provided

25% Call Center Services

25% Business Consulting

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

aanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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Biscayne Park, FL

NE 118th St #676
Biscayne Park, FL 33161
2 - 5

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Prime Reach Publishers

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

20% Branding

20% Direct Marketing +3 services

15% Digital Strategy

15% Social Media Marketing

10% Advertising

Prime Reach Publishers is a full-service self-publishing agency engineered to convert raw drafts and bold concepts into globally distributed books. We combine professional ghostwriting, precision
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DataDabble

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Miami Gardens, FL

Services provided

25% Email Marketing

20% Digital Engineering

20% Market Research +2 services

20% Sales Outsourcing

15% CRM Consulting and SI

Based in Miami Gardens, Florida, DataDabble is an Email Marketing company. Founded in 2021, the team focuses on Email Marketing and Market Research.
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