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Top Call Center Services & Voice Services in Miami

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Miami, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers from Miami highlight SalesRoads' proficiency in building targeted prospect lists, executing multi-channel outreach, and fostering strategic partnerships. Their responsive, data-driven methodology and commitment to continuous improvement make them a trusted partner for complex sales and lead generation initiatives.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.

Design & SMM for Graphic Design Firm & Online Shop

4.5 Jan 13, 2021

The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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1 of 1 Miami-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for MarTech Company
5.0 — Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products Read more
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Uassist.ME

4.6 33 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

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Reviews mention Trustworthy
The overall sentiment regarding Uassist.ME's trustworthiness is highly positive. Clients express confidence in their assistants, highlighting their reliability and problem-solving skills. One client noted, "I have complete trust in her judgment and problem-solving skills," emphasizing the effective communication and support provided. Additionally, daily updates and a backup system were praised, contributing to a seamless experience. This feedback reflects a strong alignment with client needs and expectations.

Virtual Assistant Services for Landscaping Company

5.0 Oct 2, 2025

I am confident that my assistant is taking care of my new and existing clients. I have complete trust in her judgment and problem-solving skills to solve their many inquiries. This is not an easy statement to make; there are many nuances in play in our business, but my assistant has proven time and time again that she is up for any challenge we present her with.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.
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More responsive than most other service providers

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Reviewers in Miami commend Uassist.ME for delivering reliable virtual assistance in administrative and marketing tasks, emphasizing their professionalism, bilingual communication, and cost efficiency. Their team effectively managed real estate workflows, demonstrating versatility in handling diverse, detailed projects.
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Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile provider of Contact Center Services, offering a wide range of customer support and administrative solutions, including phone support and telemarketing services. Reviews indicate strong satisfaction, with approximately 90% of feedback highlighting their timely delivery, effective communication, and alignment with client values. Many clients commend their ability to integrate seamlessly into existing operations and enhance efficiency in customer service centers.

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Reviews mention High-quality work
The reviews highlight a strong overall sentiment of high-quality work from Remote CoWorker. Clients noted exceptional project management, timely task completion, and proactive communication. For instance, one client praised the virtual assistant's attention to detail and ability to exceed expectations, stating they consistently delivered high-quality results. Another emphasized the seamless integration of their virtual assistant into their operations, enhancing efficiency and effectiveness. Overall, clients appreciate the reliable support and commitment to quality that Remote CoWorker provides.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.
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Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.
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Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Water Damage Restoration Company
5.0 — Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone Read more
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Miami, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention Exceeds expectations
Clients consistently express that A-SALES AB exceeds expectations in delivering results. One CEO noted that they booked three relevant meetings on the first day of the campaign, while another highlighted the achievement of 40 appointments from 60 high-quality leads in their first month. Feedback emphasizes A-SALES AB's proactive communication, timely delivery, and effective marketing strategies, which have significantly boosted client sales and engagement, affirming their reputation as a reliable partner.

Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

This provider is fluent in 26 languages:

English

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

Dutch

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ROI CX Solutions

4.8 4 reviews
Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.

See all 4 projects
Reviews mention Flexible
Clients have expressed strong appreciation for ROI CX Solutions' flexibility in accommodating unique project needs. One client noted their "flexibility and willingness to work on anything we need" as particularly impressive. Another client highlighted their "strong flexibility and accommodation" during challenges, demonstrating an ability to adapt to evolving requirements. Overall, the sentiment regarding flexibility is highly positive, indicating that the company is responsive and adaptable to client demands.

Staffing & Call Center Services for Event Company

5.0 Jan 16, 2026

The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

ROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Get My Matches

SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

See all 65 projects
Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers from Miami highlight SalesRoads' proficiency in building targeted prospect lists, executing multi-channel outreach, and fostering strategic partnerships. Their responsive, data-driven methodology and commitment to continuous improvement make them a trusted partner for complex sales and lead generation initiatives.
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Cloud Sourcing

5.0 5 reviews
Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

See all 5 projects

Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

North Miami Beach, FL

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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Reviews mention Understands their clients' needs
CloudTask has received highly positive feedback regarding their understanding of client needs. A COO from Hyyer noted their 'unwavering dedication to customer success' and highlighted how CloudTask took the time to understand their specific goals. The project management was praised for adaptability and effective communication, leading to timely deliverables and a strong working relationship. Overall, clients express confidence in CloudTask's ability to align with their objectives and deliver exceptional results.

Digital Marketing Strategy for Outsourced Staffing Firm

5.0 May 30, 2023

CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success. What impressed us most about CloudTask was their industry expertise, unwavering dedication to customer success, and how cost-effective everything was. It's hard to find a partner who you feel genuinely provides the expert guidance you're looking for and takes the time to understand your situation and goals. This made them an outstanding partner, enabling us to achieve remarkable outcomes and solidify our trust in their services.
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United States (8) England (2) France (1)

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local Miami clients commend CloudTask for their high responsiveness, diverse candidate options, and seamless onboarding process. They effectively outsourced business development functions, achieving measurable results like appointment bookings with professional, well-managed support.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

250 - 999

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that specializes in creating and managing email outreach campaigns for businesses across various industries. The reviews reflect a satisfaction rate of 100%, with clients consistently praising their effectiveness in generating qualified leads, timely project delivery, and innovative, cost-effective strategies. Approximately 75% of reviewers mentioned the impressive project management and adaptability of their AI tools.

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Reviews mention Proactive
Clients consistently praised Sopro for their proactive approach throughout the project lifecycle. For instance, Tessellation Software noted Sopro's initiative in suggesting innovative marketing strategies that enhanced their outreach efforts. Similarly, All Pro Security highlighted Sopro's commitment to understanding their business needs and adapting campaigns accordingly, which fostered a seamless collaboration. Overall, the sentiment reflects a strong appreciation for Sopro's dedication to client success and their timely, responsive communication.

Outreach Campaign for Software Dev Company

5.0 Nov 29, 2025

All items of work were delivered on time and, more importantly, with exceptional quality and attention to detail. They were proactive in suggesting ways we could approach the marketing in different ways and have greatly improved our company's outreach approach -- an impact that will go long beyond the end of this particular marketing campaign.
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Industry Experience

Sopro has garnered positive feedback across various industries including manufacturing, security, software development, and design. Clients appreciated their lead generation expertise, particularly in sectors such as energy, oil and gas, and pharmaceuticals. The provider demonstrated strengths in communication, project management, and tailored outreach strategies, resulting in improved sales pipelines and visibility. Overall sentiment reflects strong satisfaction with Sopro's professionalism and effectiveness, making them a suitable partner for businesses seeking to enhance their outreach and lead generation efforts.
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Other industries Manufacturing Design

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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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Industry Experience

Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami clients commend Virtual Receptionist Pro for their efficient call filtering and excellent communication skills. Their responsive, professional team provides valuable support for businesses needing after-hours call handling, ensuring seamless customer interactions and operational efficiency.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Call Center Services

10% Audio Production

10% CRM Consulting and SI +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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2 of 2 Miami-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Miami clients commend ALPHA BPO for their efficient call center services during high-volume periods, providing insightful support that improves customer experience. Their dedicated team and flexible communication foster successful, ongoing collaborations across diverse projects.
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% Call Center Services

20% AI Development

20% Application Testing +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for Read more
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$399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

10% Call Center Services

50% IT Managed Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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Growth Geyser

5.0 3 reviews

$1,000+

$100 - $149 / hr

2 - 9

Miami, FL

Services provided

60% CRM Consulting and SI

10% Business Consulting

10% Email Marketing +2 services

10% Marketing Strategy

10% Sales Outsourcing

Growth Geyser is a proficient CRM consultancy specializing in Active Campaign and HubSpot implementations and lead generation strategies. The company has received universally positive feedback, with 100% of reviewers praising their communication and reliability. Clients highlight their technical expertise and the ability to provide strategic recommendations, resulting in improved lead conversion rates and operational efficiencies.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Growth Geyser's unique expertise, particularly in their ability to assess and recommend the best CRM solutions tailored to specific needs. One client noted, "Their skill set fit exactly what we were looking for," praising their independent thinking and comprehensive approach. Additionally, the seamless communication and technical proficiency of their team member, Vito, were highlighted as key differentiators, contributing to a streamlined and efficient project experience.

CRM Consulting and Integration for Garden Design Company

5.0 Jul 15, 2020

We’ve worked with other vendors that were technically talented, but lacked strong communication skills. However, Vito is well-rounded, having both strong technical expertise and great communication skills. That’s what made Growth Geyser stand out.
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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently express satisfaction with Growth Geyser's cost-effectiveness and value for money. One client noted they spent less than $10,000, emphasizing significant time and cost savings due to the company's insights. Another client highlighted a $2,000 investment that yielded high-quality work and quick task completion. Overall, the sentiment reflects that Growth Geyser delivers reliable results and exceeds expectations, making their services a worthwhile investment.
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More responsive than most other service providers

Growth Geyser is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Yonkers, New York (1) Huntington Beach, California (1) Bellows Falls, Vermont (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Call Center Services

50% Sales Outsourcing

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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TopCom Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Opa-locka, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

20% Translation

TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Waiting Support for Telecommunications Service
4.5 — Read more
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% Back Office Outsourcing

5% Business Consulting

Answering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with Answering Service Care is highly positive. Clients appreciate the effective communication and responsiveness of the team, particularly highlighting Luis's exceptional support. One client noted, 'It's a very collaborative partnership and it's a big win for us,' emphasizing the company's ability to understand and address concerns. Additionally, the long-term engagement reflects a strong, productive relationship, although improvements in recognizing repeat callers were suggested.

Call Center Services for Roofing Contractor

5.0 Oct 20, 2021

Successful execution and great communication are a hallmark of Answering Service Care’s work. They understand our concerns and are able to work with us through difficult times. It's a very collaborative partnership and it's a big win for us.
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Industry Experience

Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technology Food & Beverage

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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

Answering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Accommodating
Evateck has received positive feedback regarding their accommodating nature. Clients highlighted their responsiveness and quick adjustments to requests, noting that every request was handled promptly. For instance, one client mentioned that a manager was assigned to facilitate communication and setup, ensuring all needs were met efficiently. Another client appreciated Evateck's customized approach and flexibility in addressing specific business requirements, enhancing overall satisfaction with their services.

Customer Service Outsourcing for Social Media Management Co

5.0 Apr 25, 2024

All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Select Industry to see insights

Advertising & marketing Dental IT Services Manufacturing

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United States (2) Bulgaria (1) Poland (1)

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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AgentStory

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

70% Marketing Strategy

30% Sales Outsourcing

AgentStory is a Marketing Strategy company. Their team is located in Miami, Florida. The firm focuses on Marketing Strategy and Sales Outsourcing.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

10% Call Center Services

55% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Advanced Locksmith Service is a Miami, Florida-based Business Consulting company. Established in 1982, the team offers Business Consulting and Back Office Outsourcing.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Boca Raton-based OutPLEX excels in call center services, handling inbound orders and customer inquiries for clients like Seta Corp. Reviewers praise their project management, responsiveness, and cost-effective solutions, highlighting their leadership and cultural fit in delivering measurable improvements in service levels and call quality.
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Anex Office

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

50% Call Center Services

50% Commercial Brokerage Services

Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Located in Miami, Florida, Logan Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1980.
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Focus Group Digital Marketing Agency

5.0 3 reviews

$5,000+

$100 - $149 / hr

10 - 49

Miami, FL

Services provided

20% Digital Strategy

10% Advertising

10% Content Marketing +6 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

Focus Group Digital Marketing Agency offers comprehensive digital marketing services, including Google Ads, social media marketing, SEO, and web design. Overall feedback highlights their excellent marketing results, responsiveness, effective communication, and timely project delivery, making them a valued partner in enhancing business outcomes.

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aanpriglobal

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Biscayne Park, FL

Services provided

25% Call Center Services

25% Business Consulting

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

aanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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Biscayne Park, FL

NE 118th St #676
Biscayne Park, FL 33161
2 - 5

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DataDabble

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Miami Gardens, FL

Services provided

25% Email Marketing

20% Digital Engineering

20% Market Research +2 services

20% Sales Outsourcing

15% CRM Consulting and SI

Based in Miami Gardens, Florida, DataDabble is an Email Marketing company. Founded in 2021, the team focuses on Email Marketing and Market Research.
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Abound Beyond

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

20% Branding

20% Email Marketing

20% Event Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Abound Beyond is a small branding agency. Established in 2023, the team offers Branding and Event Marketing.
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A Live Answer

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Telephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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Visionary Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Business Consulting +1 service

20% Sales Outsourcing

Visionary Solutions, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Business Consulting.
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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1 service

20% Market Research

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Industry Experience

MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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DocVA

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% HR Consulting

DocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% IT Managed Services

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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3 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Order Processing for Retail Company
5.0 — Read more
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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View projects from:

Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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SumaLatam

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Coral Gables, FL

Services provided

20% Call Center Services

60% Translation

20% Transcription

SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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