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Top Call Center Services & Voice Services in Miami

Ratings Updated: September 14, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 67 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Miami, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.

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Reviews mention Trustworthy
SalesRoads has been consistently described as a trustworthy partner by clients, demonstrating reliability and commitment to their goals. One client noted their 100% close rate on sales, highlighting the team's dedication and effective communication. Another client praised their project management skills, stating that it feels as if SalesRoads operates as part of their own team. Overall, feedback reflects a strong sense of trust in SalesRoads’ abilities to meet objectives and adapt to client needs.

Lead Generation for Nonprofit Corporation

5.0 Jun 10, 2019

Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
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United States (63) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami-area clients praise SalesRoads for their expertise in outbound sales, lead generation, and complex project management across diverse industries, including healthcare, SaaS, and finance. They emphasize the company's strategic approach, responsiveness, and ability to deliver measurable results like meetings, leads, and revenue growth.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Uassist.ME

4.6 35 reviews

Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.
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Industry Experience

Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Local clients describe Uassist.ME as a cost-efficient partner delivering high-quality virtual support in areas like real estate and marketing. They value their professionalism, bilingual capabilities, and organized project management, while suggesting sector-specific training could improve onboarding and task understanding.
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Remote CoWorker

4.8 192 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.

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Industry Experience

Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
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Medical Sports Franchises Real estate Business services Automotive Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Construction Advertising & marketing Education Food & Beverages Software Other industries Legal Financial services

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United States (118) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1) South Africa (1)

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2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Water Damage Restoration Company
5.0 — Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients highlight Remote CoWorker's expertise in managing complex projects like real estate, legal, and consulting support, emphasizing their efficiency, professionalism, and ability to quickly adapt to client needs, resulting in improved productivity and client satisfaction.
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Featured

What are Featured Providers?
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Miami, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Information technology Manufacturing Software Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Other industries Advertising & marketing Business services Consumer products & services

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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

This provider is fluent in 26 languages:

English

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

Dutch

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Miami, FL

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

See all 54 projects
Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (20) Canada (8) France (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Task Virtual

5.0 81 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.

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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Miami, FL

4300 Biscayne Boulevard
Miami, FL 33137
1

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

See all 4 projects
Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Fort Lauderdale, FL

6451 North Federal Highway
Fort Lauderdale, FL 33308
50 - 75

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SalesRoads

4.9 67 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.

See all 67 projects
Reviews mention Trustworthy
SalesRoads has been consistently described as a trustworthy partner by clients, demonstrating reliability and commitment to their goals. One client noted their 100% close rate on sales, highlighting the team's dedication and effective communication. Another client praised their project management skills, stating that it feels as if SalesRoads operates as part of their own team. Overall, feedback reflects a strong sense of trust in SalesRoads’ abilities to meet objectives and adapt to client needs.

Lead Generation for Nonprofit Corporation

5.0 Jun 10, 2019

Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
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View projects from:

United States (63) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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4 of 4 Miami-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Managed Service Provider
5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Miami-area clients praise SalesRoads for their expertise in outbound sales, lead generation, and complex project management across diverse industries, including healthcare, SaaS, and finance. They emphasize the company's strategic approach, responsiveness, and ability to deliver measurable results like meetings, leads, and revenue growth.
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Cloud Sourcing

5.0 5 reviews

Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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1 of 1 Miami-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Cloud Sourcing as a highly skilled team that enhances operational efficiency through sales and office support. They commend the company's professionalism, value, and successful project outcomes in a competitive real estate environment.
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Visionary Solutions Inc.

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Business Consulting +1 service

20% Sales Outsourcing

Visionary Solutions Inc. Is a Miami, Florida-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and were founded in 2006.
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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

North Miami Beach, FL

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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Reviews mention High-quality work
CloudTask consistently receives high praise for delivering high-quality work. Clients commend their ability to source and present suitable candidates efficiently, as illustrated by a CEO who successfully hired a sales rep quickly without the burden of job postings. Another client highlighted CloudTask's effectiveness in connecting them with a sales agency that provided high-quality leads, resulting in significant revenue growth. Overall, feedback reflects strong satisfaction with CloudTask's service quality and project management.

Lead Generation for Technology Company

5.0 Apr 13, 2023

They helped ensure that the sales agency met our expectations and deliverables on time. If any issues arise, there is a dispute process in place. As for how they respond to our needs? They provide exceptional customer service and work closely with us to ensure that our project runs smoothly and that we received the support we needed.
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United States (8) England (2) France (1)

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Miami emphasize CloudTask's responsiveness, availability of diverse candidates, and smooth onboarding process. Clients value their proactive follow-up and ability to deliver measurable outcomes, describing the experience as highly positive and well-managed.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.

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Reviews mention Professional
Clients express a highly positive sentiment regarding Sopro's professionalism, noting their timely delivery and proactive communication. One client highlighted that Sopro's team is 'very professional and on top of everything,' which has contributed to a significant boost in their sales pipeline. Additionally, the adaptive AI messaging approach tailored to each prospect's role impressed clients, demonstrating Sopro's commitment to quality and effective lead generation.

Email Marketing for Advanced Manufacturing & Tech Firm

5.0 Dec 2, 2025

Sopro has delivered on time. The team is very professional and on top of everything. We’ve communicated via virtual meetings, emails, and messaging apps.
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Industry Experience

Sopro has received positive feedback across various industries, including pharmaceuticals, software development, security services, and manufacturing. Clients praise their expertise in lead generation, effective outreach campaigns, and tailored marketing strategies. The overall sentiment is highly favorable, highlighting Sopro's ability to deliver qualified leads, improve brand visibility, and enhance client engagement through innovative solutions. Their strengths are particularly noted in sectors requiring B2B services and technology-driven approaches, making them a strong fit for companies seeking to expand their market reach.
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Other industries Design Manufacturing

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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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Industry Experience

Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other Industry

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1 of 1 Miami-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients emphasize Virtual Receptionist Pro's value-driven approach, noting their ability to filter calls and improve operational efficiency. They appreciate the company's reliable project management, timely responses, and clear communication, which enhances client interactions and overall business productivity.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Call Center Services

10% Audio Production

10% CRM Consulting and SI +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.

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Reviews mention Accommodating
Clients have consistently praised ALPHA BPO Corp for their accommodating nature, noting their willingness to work outside contracted hours to address customer issues. One CEO highlighted the team's availability and responsiveness, stating, 'Their supervisor is always available.' Furthermore, the collaborative approach of treating the partnership as a joint effort rather than a mere vendor-client relationship has been particularly commendable, reinforcing a positive sentiment towards their accommodating service.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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2 of 2 Miami-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Florida-based clients praise ALPHA BPO Corp for their reliable customer service, technical support, and efficient workflow, highlighting successful project management across diverse industries like telecommunications and food delivery software.
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% Call Center Services

20% AI Development

20% Application Testing +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for Read more
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Industry Experience

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Real estate

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$399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
View Packages

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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

10% Call Center Services

50% IT Managed Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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Prime Contact Group

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Miami, FL

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Logistics & Supply Chain Consulting

Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Call Center Services

50% Sales Outsourcing

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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TopCom Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Opa-locka, FL

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

20% Translation

TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Helpful
Clients have consistently highlighted Arise's helpfulness as a key strength. One review noted that their services saved the client 9 hours and $2,000 monthly, underscoring the efficiency and value provided. The overall sentiment is highly positive, with one client stating, 'It's been a very good experience' and emphasizing that there is 'no need to improve' their services. This reflects a strong alignment with client needs and satisfaction.

Marketing Services for Manufacturing Company

5.0 Nov 2, 2017

The service provider's strengths include that they are helpful. No improvements are needed as it's perfect.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Small Marketing Agency
4.5 — Read more
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

30% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Professional
Evateck has consistently demonstrated a high level of professionalism in their service delivery. Clients noted the team's responsiveness and commitment to meeting deadlines, with one project manager highlighting the exceptional onboarding process and ongoing support. The Evateck team was described as not just an outsourced service, but as an integral part of the client's team, showcasing expertise and a personalized approach. Overall, client sentiment is overwhelmingly positive, reflecting satisfaction with Evateck's professionalism and effectiveness.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines.
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Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy. This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations.
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Customer Service Outsourcing for Social Media Management Co

5.0 Apr 25, 2024

All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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Industry Experience

Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Select Industry to see insights

Advertising & marketing Dental Manufacturing IT Services

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1 of 1 Miami-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Miami

Miami-based Call Center Services project highlight

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Florida highlight Evateck's expertise in customer service, lead qualification, and social media management, emphasizing their quick response times, tailored solutions, and seamless integration with client teams.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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FlexOffers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

Located in San Francisco, California and Miami, Florida, FlexOffers is an Affiliate Marketing company. They specialize in Affiliate Marketing and Sales Outsourcing and were founded in 2008.
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Miami, FL

990 Biscayne Blvd., Office 1401
Miami, FL 33132
6 - 9

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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% Back Office Outsourcing

5% Business Consulting

Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.

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Reviews mention Exceptional performance
Clients have praised Answering Service Care for their exceptional performance, particularly highlighting the professionalism and kindness of their team. One client noted that the answerers are so reassuring and patient that callers often mistake them for company employees. The service has significantly improved communication efficiency, allowing supervisors to act swiftly during critical times. Overall, the feedback reflects a strong satisfaction with the responsiveness and quality of service provided.

Call Center Services for Food-Grade Manufacturing Facility

5.0 Aug 20, 2020

Their support has also increased the efficiency with which information is passed to supervisors. We no longer have to worry about being notified too late and can act quickly to preempt being short-staffed. If I send an email, I can expect to get an answer in less than an hour. I can email their customer service, and they’ll address my concern or implement the necessary changes very quickly. They’re perfectly easy to deal with. The people who answer the phones are exceptional. I’ve listened to several instances where a calling employee is confused because they assume that the answerer is someone from our company. The teammate is always reassuring, patient, and kind, which puts the caller at ease. They’ve always been great at interacting with our employees.
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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

Answering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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2 of 2 Miami-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Miami

Call Center Services project highlight

Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Florida-based clients praise Answering Service Care for reliable, 24/7 call handling and flawless auto attendant setup, enhancing their marketing efforts and customer service. They emphasize the company's technical skills, dependability, and timely delivery across diverse industries like real estate and painting.
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AgentStory

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

70% Marketing Strategy

30% Sales Outsourcing

AgentStory is a Marketing Strategy company. Their team is located in Miami, Florida. The firm focuses on Marketing Strategy and Sales Outsourcing.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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Almanor AI

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Coral Gables, FL

Services provided

15% Call Center Services

40% AI Development

15% AI Agents +2 services

15% AI Consulting

15% Sales Outsourcing

Almanor AI is an artificial intelligence firm in Coral Gables, Florida. Launched in 2026, the team specializes in Artificial Intelligence and AI Agents.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

10% Call Center Services

55% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Advanced Locksmith Service is a Miami, Florida-based Business Consulting company. Established in 1982, the team offers Business Consulting and Back Office Outsourcing.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in Boca Raton praise OutPLEX for their excellent project management, responsiveness, and call center leadership. They highlight measurable improvements in service levels and cost efficiency in handling customer inquiries and inbound calls.
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Anex Office

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

50% Call Center Services

50% Commercial Brokerage Services

Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Located in Miami, Florida, Logan Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1980.
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lorann

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

45% Direct Marketing

20% Market Research

20% Other Marketing +1 service

15% Sales Outsourcing

Lorann is a Direct Marketing company. Based in Miami, Florida, the company was founded in 2014. Their services include Direct Marketing and Market Research.
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Focus Group Digital Marketing Agency

5.0 3 reviews

$5,000+

$100 - $149 / hr

10 - 49

Miami, FL

Services provided

20% Digital Strategy

10% Advertising

10% Content Marketing +6 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

Focus Group Digital Marketing Agency offers comprehensive digital marketing services, including Google Ads, social media marketing, SEO, and web design. Overall feedback highlights their excellent marketing results, responsiveness, effective communication, and timely project delivery, making them a valued partner in enhancing business outcomes.

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aanpriglobal

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Biscayne Park, FL

Services provided

25% Call Center Services

25% Business Consulting

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

aanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
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Biscayne Park, FL

NE 118th St #676
Biscayne Park, FL 33161
2 - 5

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Nurturance

5.0 1 review

$1,000+

$150 - $199 / hr

10 - 49

Fort Lauderdale, FL

Services provided

100% Sales Outsourcing

Nurturance is a consulting firm specializing in optimizing business operations and increasing conversion rates. Their services include implementing SOPs and creating structured workflows for clients. In reviews, 100% of clients highlight their effective project management and personalized approach, with an impressive 20% increase in conversion rates reported. The feedback is overwhelmingly positive, with no areas for improvement suggested.

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Industry Experience

Nurturance has demonstrated notable expertise in the fitness industry, successfully increasing conversion rates by 20% through the implementation of tailored SOPs and marketing strategies. Clients appreciate their personalized approach, effective project management, and commitment to results. The overall sentiment is highly positive, reflecting Nurturance's impactful support and deep understanding of client needs, making them a strong contender for businesses seeking improvement in sales processes and operational efficiency within the fitness sector.
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Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Nurturance's cost and value for money, noting that an investment of $4,000–$5,000 resulted in a 20% increase in conversion rates. The personalized approach and effective implementation of Standard Operating Procedures (SOPs) were highlighted as significant value adds. Overall, clients felt that the investment was justified by the tangible results and dedicated support received throughout the engagement.
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Fort Lauderdale, FL

221 SW 1st Ave, Fort Lauderdale
Fort Lauderdale, FL 33301
10 - 15

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Prime Reach Publishers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

20% Branding

20% Direct Marketing +3 services

15% Digital Strategy

15% Social Media Marketing

10% Advertising

Founded in 2021, Prime Reach Publishers is a branding company. The team provides Branding and Call Center Services.
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Top Call Center Services & Voice Services in Miami

List of the Top Miami Call Center Companies & Voice Services

Reviews mention Trustworthy

Lead Generation for Nonprofit Corporation

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Reviews mention Proactive

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

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CX Outsourcing for Financial Services Firm

Digital Marketing, SMM & SEO for Software Solutions Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

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Helpware CX is very responsive

Reviews mention Open to feedback

Customer Service Outsourcing for Online Yoga Instructions Co

Industry Experience

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six eleven global services is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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Call Center Services for Water Damage Restoration Company

Reviewed 18 times in the past 6 months

Sales Outsourcing Services for E-Commerce Fulfillment Co

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Average Project Cost Breakdown

What Clients Have Said

Appointment Setter Online is very responsive

Award Winning Appointment Setting Team

Average Project Cost Breakdown

What Clients Have Said

Task Virtual is very responsive

Reviews mention Communicative

Call Center Services for Software Dev Company

Industry Experience

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ROI CX Solutions is very responsive

Reviews mention Trustworthy

Lead Generation for Nonprofit Corporation

Call Center Services for Managed Service Provider

Industry Experience

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Back Office Outsourcing for Warehouse Broker Co

Reviews mention High-quality work

Lead Generation for Technology Company

Lead Generation & Sales Augmentation for Creative Agency

Reviews mention Professional

Email Marketing for Advanced Manufacturing & Tech Firm

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Call Center Services for Travel Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Call Center Services for Software Development Company

Industry Experience

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Customer Support for Internet Service Provider

Call Center Services for Real Estate Company

Industry Experience

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