Growth Geyser

BACKGROUND

Introduce your business and what you do there.

I’m the communications manager for a tech startup. We provide online landscape design services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Growth Geyser?

We were using Freshdesk as our CRM, but through a startup incubator program, we were giving the opportunity to switch to HubSpot. We hired Growth Geyser to help us determine the best next steps.  

SOLUTION

What was the scope of their involvement?

They migrated our mailing list and client information from FreshDesk to HubSpot. They looked at everything we were doing and all the different platforms we were using, and they told us what could be replaced by HubSpot. Based on the research they did, they made a recommendation for whether it would be more beneficial to stay with FreshDesk or switch to HubSpot. 

What is the team composition?

Vito was our main point of contact. 

How did you come to work with Growth Geyser?

Their skill set fit exactly what we were looking for. In addition, based on the reviews that other customers left, we felt confident that they were independent thinkers and look at the bigger picture. 

How much have you invested with them?

We spent less than $10,000. 

What is the status of this engagement?

We started working together in November 2019, and we wrapped up the project in January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their research helped save us a lot of time and money. Without their recommendations, we easily could’ve wasted a lot of time trying to implement a new system that wasn’t beneficial for us.

It was a streamlined, efficient, and pleasant experience. 

How did Growth Geyser perform from a project management standpoint?

Their communication was fantastic. We went with Growth Geyser because we were impressed with their verbal and written communication from the start. Vito was responsive and always got back to us very quickly. 

What did you find most impressive about them?

We’ve worked with other vendors that were technically talented, but lacked strong communication skills. However, Vito is well-rounded, having both strong technical expertise and great communication skills. That’s what made Growth Geyser stand out. 

Are there any areas they could improve?

No, we were 100% pleased. 

Do you have any advice for potential customers? 

Be clear in your communication and have realistic expectations. 

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of a company that produces countertops from natural materials such as marble.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Growth Geyser?

I hired them to help with lead generation strategy.

SOLUTION

What was the scope of their involvement?

They assisted me with my lead generation strategies for a Google Ads campaign. They also helped me integrate my CRM with my email marketing platform. 

What is the team composition?

Vito (Automation Specialist) was my main point of contact. 

How did you come to work with Growth Geyser?

I posted a job description on Upwork. They applied for the job, and they had the most experience. 

How much have you invested with them?

I spent about $2,000. 

What is the status of this engagement?

We worked together from April–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is great. They explained everything very well. Afterward, when it came to implementing a few things on the website, Vito had some great ideas. They were really smart about how to structure things. 

How did Growth Geyser perform from a project management standpoint?

I didn’t set any strict deadlines, but they completed tasks quickly –– usually within a day or two. 

What did you find most impressive about them?

They’re good communicators. 

Are there any areas they could improve?

Not that I can think of. 

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Growth Geyser, and what were your goals?

Needed Active Campaign implemented for clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Looking for someone who was highly proficient with Active Campaign.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Needed to create a follow up system in Active Campaign for my clients in the transportation industry.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My clients all saw an increase in their lead to sale close rate.

Describe their project management style, including communication tools and timeliness.

Email & phone.

What did you find most impressive or unique about this company?

Growth Geyser was very easy to work with, and they always go above and beyond. They make it very clear what they expect. They are very reliable.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.