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Get a custom proposalMultilingual Call Center & BPO Solutions
Topcom Solutions is a multilingual call center and outsourcing company based in the Dominican Republic, helping global businesses deliver outstanding customer experiences in English, French, and Spanish.
We provide inbound and outbound support, technical assistance, live chat, and translation services for industries such as e-commerce, healthcare, SaaS, and telecommunications.
With a team of trained and bilingual agents, we focus on building long-term relationships through empathy, efficiency, and consistent results.
Whether you need a single agent or a full outsourced department, Topcom Solutions scales fast, ensuring seamless integration with your brand and KPIs.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Opa-locka, FL
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Year founded
Founded 2021
1 Locations
- Opa-locka , FL
Service Lines
- Translation
- 20%
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Interpretation Services
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- Remote Simultaneous Interpretation
- 35%
- Outbound Services
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- Sales Outsourcing
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- Translation Languages
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- Italian Translation
- 5%
- Other Languages
- 5%
- Polish Translation
- 5%
- Portugese Translation
- 5%
- Russian Translation
- 5%
- Ukrainian Translation
- 5%
Industries
- Medical
- 20%
- Telecommunications
- 20%
- eCommerce
- 20%
- Automotive
- 5%
- Contracting
- 5%
- Financial services
- 5%
- HVAC
- 5%
- Home Services
- 5%
- Information technology
- 5%
- Real estate
- 5%
- Sports
- 5%
Clients
- Enterprise (>$1B)
- 40%
- Midmarket ($10M - $1B)
- 35%
- Small Business (<$10M)
- 25%
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