Top BPO Companies in Miami
155 Companies
List of the Top Miami BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Efficient
The sentiment around the efficiency of Remote CoWorker is overwhelmingly positive. Clients highlight their ability to manage tasks promptly and effectively, with one executive noting a significant improvement in productivity, saving 5–10 hours per week. Another client praised the seamless onboarding process and the quick responsiveness of their team. Overall, clients consistently commend Remote CoWorker for their timely project management and effective communication, indicating a strong alignment with their operational needs.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company
5.0 Sep 26, 2024The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company
5.0 Jul 9, 2024Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Miami, FLServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
50% Call Center Services50% Commercial Brokerage ServicesAnex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
80% Document Digitization & Management20% ECM Consulting and SIEstablished in 1994, Archive America is a Document Digitization & Management company. The small team provides Document Digitization & Management and ECM consulting and SI.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Miami, FLServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Miami, FLServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Miami, FLServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Pembroke Pines, FL
Services provided
70% Back Office Outsourcing20% Business Consulting10% Financial ConsultingProfessional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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$5,000+$100 - $149 / hr10 - 49Miami, FL
Services provided
20% Digital Strategy10% Advertising10% Content Marketing +6 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DesignSee all 3 projectsFocus Group Digital Marketing Agency offers comprehensive digital marketing services, including Google Ads, social media marketing, SEO, and web design. Overall feedback highlights their excellent marketing results, responsiveness, effective communication, and timely project delivery, making them a valued partner in enhancing business outcomes.
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Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
50% Recruitment Process Outsourcing20% Recruiting15% Staffing +3 services5% Back Office Outsourcing5% Customer Service Outsourcing5% Sales OutsourcingGlobal Team is a Recruitment Process Outsourcing company. They are in Miami, Florida and have small team. They specialize in Recruitment Process Outsourcing and Recruiting.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
25% Business Consulting25% Call Center Services25% IT Staff Augmentation +1 service25% IT Strategy ConsultingSee all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
Read moreSee All Locations (2)Biscayne Park, FL
NE 118th St #676
Biscayne Park, FL 331612 - 5
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$1,000+< $25 / hr2 - 9Miami, FL
Services provided
40% Language Interpretation40% Translation20% Back Office OutsourcingDefrilex is a Translation company established in 2020. Headquartered in Miami, Florida, the team specializes in Translation and Language Interpretation.
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$25,000+$50 - $99 / hr10 - 49Miami, FL
Services provided
15% Document Digitization & Management15% Product Design10% AR/VR Development +10 services10% Custom Software Development10% Web Development5% API Development5% Application Management & Support5% Application Testing5% Architectural Design5% Enterprise App Modernization5% Microservices Architecture Services5% Mobile App Development5% UX/UI DesignKreios SARL, a Product Design company, was launched in 2006. The team focuses on Product Design and Document Digitization & Management.
Read moreSee All Locations (2)Miami, FL
3401 North Miami Avenue
Miami, FL 331272 - 5
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
30% Business Consulting25% Call Center Services25% Customer Service Outsourcing +1 service20% Market ResearchSee all 23 projectsMiXBS is a call answering service company providing 24/7 phone support tailored to client needs. Reviews highlight a 100% satisfaction rate, emphasizing their cost-effective solutions, customization options, and responsive customer service. Clients appreciate their US-based team, which maintains a professional yet personable communication style, enhancing client interactions and operational efficiency.
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Hialeah, FL
Services provided
25% Accounting25% Tax Law20% Financial Advising & Planning +4 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% Document Digitization & ManagementSee all 1 projectsSMAART Company specializes in providing monthly bookkeeping, tax planning, and website creation services. The reviews highlight their effectiveness in organizing financials, enhancing website traffic, and boosting sales. Clients appreciate their timely delivery, exceptional communication, and the accessible support provided by their professional team, consistently meeting or exceeding expectations without any noted areas for improvement.
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Undisclosed$25 - $49 / hr2 - 9Miami Gardens, FL
Services provided
25% Email Marketing20% Digital Engineering20% Market Research +2 services20% Sales Outsourcing15% CRM Consulting and SIBased in Miami Gardens, Florida, DataDabble is an Email Marketing company. Founded in 2021, the team focuses on Email Marketing and Market Research.
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Services provided
20% Branding20% Email Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Social Media MarketingAbound Beyond is a small branding agency. Established in 2023, the team offers Branding and Event Marketing.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention High-quality work
Clients have consistently praised the company for delivering high-quality work, particularly in customer service. One client highlighted their reliability and effectiveness, stating, 'They are always friendly and come through on what they say they will do.' Another noted, 'They are very reliable and do a great job,' reflecting an overall sentiment of satisfaction with the quality of service provided. The positive feedback underscores the company's commitment to excellence in their offerings.-
System Management and Maintenance for Retail Company
4.5 Nov 2, 2017They are the best in the business. They are efficient.
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Lead Contact and Follow-Up for Real Estate Firm
4.0 Nov 2, 2017They are a great company that performs good work on time. They can handle a large volume of work very quickly.
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Reservation & Customer Support Services for Hotel
5.0 Nov 2, 2017They are very reliable and do a great job.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+$25 - $49 / hr50 - 249Weston, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingInfoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
40% Corporate Law30% Real Estate Law20% Business Consulting +1 service10% Document Digitization & ManagementJust A Signature Notary is a small Miami, Florida-based Corporate Law company. Their services include Corporate Law and Real Estate Law.
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$5,000+< $25 / hr50 - 249Parkland, FL
Services provided
50% Back Office Outsourcing35% IT Managed Services15% Other Digital MarketingSee all 2 projectsHazenTech is a technology services company specializing in mobile app development, recognized for its combination of technical expertise and business acumen. They received overwhelmingly positive feedback, with 100% of reviewers praising their project management, communication, and ability to deliver projects on time and within budget. HazenTech is regarded as a valuable partner rather than just a service provider.
Industry Experience
HazenTech has demonstrated significant expertise in the Advertising & Marketing industry, receiving positive feedback for their technical proficiency and project management skills. Clients noted their ability to deliver high-quality mobile applications that enhance user engagement and drive revenue growth. Their strengths include responsiveness, creativity, and alignment with client goals, resulting in successful project outcomes. This indicates that HazenTech would be a strong fit for businesses in need of innovative digital solutions within the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HazenTech for their competitive pricing and excellent value for money. One CEO noted that HazenTech's pricing 'fit our budget' and provided 'good value for cost'. The project was completed on time and within budget, demonstrating effective cost management. Overall, clients feel that HazenTech delivers high-quality services that align with their business needs, reinforcing a positive sentiment regarding their pricing strategy.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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$5,000+< $25 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesNorsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Translation20% Call Center Services20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
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UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
30% Business Consulting30% Sales Outsourcing25% Back Office Outsourcing +1 service15% Commercial Property ManagementKeystone Locksmith Shop is a Fort Lauderdale, Florida-based Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Miami, FL
Services provided
80% Sales Outsourcing20% Demand Generation MarketingPeak Intent is a Sales Outsourcing company in Miami, Florida. They offer Sales Outsourcing and Demand Generation Marketing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
80% Affiliate Marketing20% Sales OutsourcingFlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.
Read moreSee All Locations (3)Miami, FL
990 Biscayne Blvd., Office 1401
Miami, FL 331326 - 9
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UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Coconut Creek, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Homestead, FL
Services provided
35% Back Office Outsourcing25% Sales Outsourcing20% Customer Service Outsourcing +1 service20% StaffingFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Fort Lauderdale, FL
Services provided
20% Commercial Financing20% Financial Advising & Planning15% Business Consulting +3 services15% Customer Service Outsourcing15% Document Digitization & Management15% Finance & Accounting Outsourcing (FAO)Commercial Financing company Residual Ecom is located in Fort Lauderdale, Florida. Founded in 2018, the team specializes in Commercial Financing and Financial Advising & Planning.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Hollywood, FL
Services provided
25% Cloud Consulting & SI25% Document Digitization & Management25% IT Managed Services +1 service25% IT Strategy ConsultingAccelerated Business Solutions is a small IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and were founded in 1995.
Read moreSee All Locations (3)Hollywood, FL
715 North Federal Highway
Hollywood, FL 3302010 - 15
+1 954-637-0307
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UndisclosedUndisclosed250 - 999Plantation, FL
Services provided
30% Accounting30% Call Center Services30% Other IT Consulting and SI +2 services5% IT Managed Services5% IT Strategy ConsultingContax360 BPO Solutions, Inc. Is an Accounting company. Their midsize team is based in Plantation, Florida and specializes in Accounting and Call Center Services. The company was established in
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UndisclosedUndisclosed50 - 249North Miami, FL
Services provided
15% Content Marketing15% Conversion Optimization15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Design10% Social Media MarketingContent Marketing company Web Marketing For Dentists was established in 2003. The midsize team specializes in Content Marketing and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
40% Cloud Consulting & SI40% ECM Consulting and SI20% Document Digitization & ManagementADOC Solutions Inc is a small cloud consulting & SI company. They provide cloud consulting & SI and ECM consulting and SI and were founded in 1996.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Content Marketing20% Email Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingStrategic Vantage Marketing & Public Relations is a PR firm. Their team is based in Miami, Florida and specializes in Public Relations and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Gallery Locksmith Store was founded in 2005. The agency specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Miami, FL
Services provided
80% Contract Manufacturing10% Sales Outsourcing10% Warehousing & DistributionSA Wood Specialties is a Contract Manufacturing company founded in 2005. The company provides Contract Manufacturing and Warehousing & Distribution, and is midsize.
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$1,000+$50 - $99 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Call Center Services50% Unified Communications Consulting & SIWitpbx.com is an unified communications consulting & SI and call center launched in 2013. The firm focuses on unified communications consulting & SI and Call Center Services.
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UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSmall Business Consulting company Logan Locksmith Shop, is in Fort Lauderdale, Florida. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Miami Lakes, FL
Services provided
20% Branding20% Search Engine Optimization20% Social Media Marketing +4 services10% Graphic Design10% Packaging Design10% Sales Outsourcing10% Video ProductionEstablished in 2019, X80Graphics is a branding agency. The small team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
20% Customer Service Outsourcing15% Cybersecurity10% Custom Software Development +9 services10% Web Design10% Web Development5% AI Development5% Application Testing5% IT Managed Services5% IT Strategy Consulting5% IoT Development5% Mobile App Development5% Sales OutsourcingGeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
Read moreSee All Locations (2)Fort Lauderdale, FL
701 North Andrews Avenue
Fort Lauderdale, FL 3331110 - 15
+1 437 703 0433
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UndisclosedUndisclosed10 - 49Pompano Beach, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith Master Store is a Business Consulting company. The Pompano Beach, Florida-based firm was established in 2002. Their team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr250 - 999Boca Raton, FL
Services provided
100% Back Office OutsourcingLaunched in 2007, HPA Billing is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Accounting +1 service10% Call Center ServicesEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Davie, FL
Services provided
20% Commercial Brokerage Services20% Commercial Financing20% Commercial Property Management +2 services20% Document Digitization & Management20% Product DesignDayboard Maritime LLC is a Davie, Florida-based Product Design company. They specialize in Product Design and Commercial Brokerage Services and were launched in 2018.
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$1,000+$100 - $149 / hr2 - 9Hollywood, FL
Services provided
50% Accounting25% Back Office Outsourcing25% Tax LawH&S Accounting & Tax Services, a small Accounting company, is based in Hollywood, Florida. Their services include Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Miami, FL
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Hollywood, FL
Services provided
30% Accounting20% Sales Outsourcing15% Digital Strategy +3 services15% Finance & Accounting Outsourcing (FAO)10% Business Consulting10% Financial ConsultingSee all 1 projectsTriumph Solutions offers a broad range of services for business owners, executives, and independent professionals. We are professional and experienced SERVICES FOR INDIVIDUALS You get one-on-one
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 4 Miami BPO Services
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49North Miami Beach, FL
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Miami, FL
Ability to deliver
23.1/40.017.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Miami, FL
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Miami, FL
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Doral, FL
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Miami, FL
Ability to deliver
21.7/40.016.2/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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