Top BPO Companies in Miami
135 Companies
List of the Top Miami BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Miami, FLServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency in project execution. One Executive Director noted their capability to manage complex data entry for nearly 5,000 records with minimal errors, emphasizing their timely completion and excellent communication. Another client praised TechSpeed for delivering a comprehensive research report rapidly and at a competitive price. Overall, the sentiment reflects a high level of satisfaction with TechSpeed's organizational skills and commitment to error-free results.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Hialeah, FL
Services provided
25% Accounting25% Tax Law20% Financial Advising & Planning +4 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% Document Digitization & ManagementSee all 1 projectsSMAART Company specializes in providing monthly bookkeeping, tax planning, and website creation services. The reviews highlight their effectiveness in organizing financials, enhancing website traffic, and boosting sales. Clients appreciate their timely delivery, exceptional communication, and the accessible support provided by their professional team, consistently meeting or exceeding expectations without any noted areas for improvement.
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Undisclosed$25 - $49 / hr2 - 9Miami Gardens, FL
Services provided
25% Email Marketing20% Digital Engineering20% Market Research +2 services20% Sales Outsourcing15% CRM Consulting and SIBased in Miami Gardens, Florida, DataDabble is an Email Marketing company. Founded in 2021, the team focuses on Email Marketing and Market Research.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Miami, FLServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Miami, FLServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Hard working
Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.-
Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$10,000+< $25 / hr250 - 999Serves Miami, FLServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Professional
Overall, client sentiment regarding Big Outsource's professionalism is overwhelmingly positive. Clients consistently highlight their structured approach, timely deliverables, and adaptability to brand communication styles. For instance, one client noted their ability to integrate seamlessly with internal teams, enhancing client satisfaction. Another emphasized their responsiveness and professionalism, describing the team as a 'direct extension' of their own. Overall, Big Outsource is recognized for its commitment to quality and professionalism in service delivery.-
Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back-Office Outsourcing for Legal Company
5.0 Jul 25, 2023Project management was very nice, responsive, and professional. They delivered on time, every time.
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Call Center Services for Logistics Company
5.0 Jul 23, 2023Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive.
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Customer Service Outsourcing for EdTech Company
5.0 May 20, 2025BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.
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5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Services provided
20% Branding20% Email Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Social Media MarketingAbound Beyond is a small branding agency. Established in 2023, the team offers Branding and Event Marketing.
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UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% IT Managed Services +1 service15% Sales OutsourcingSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Exceptional performance
Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017They are experts in this business.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+$25 - $49 / hr50 - 249Weston, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingInfoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
40% Corporate Law30% Real Estate Law20% Business Consulting +1 service10% Document Digitization & ManagementJust A Signature Notary is a small Miami, Florida-based Corporate Law company. Their services include Corporate Law and Real Estate Law.
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$5,000+< $25 / hr50 - 249Parkland, FL
Services provided
50% Back Office Outsourcing35% IT Managed Services15% Other Digital MarketingSee all 2 projectsHazenTech is a technology services company specializing in mobile app development, recognized for its combination of technical expertise and business acumen. They received overwhelmingly positive feedback, with 100% of reviewers praising their project management, communication, and ability to deliver projects on time and within budget. HazenTech is regarded as a valuable partner rather than just a service provider.
Industry Experience
HazenTech has demonstrated significant expertise in the Advertising & Marketing industry, receiving positive feedback for their technical proficiency and project management skills. Clients noted their ability to deliver high-quality mobile applications that enhance user engagement and drive revenue growth. Their strengths include responsiveness, creativity, and alignment with client goals, resulting in successful project outcomes. This indicates that HazenTech would be a strong fit for businesses in need of innovative digital solutions within the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HazenTech for their competitive pricing and excellent value for money. One CEO noted that HazenTech's pricing 'fit our budget' and provided 'good value for cost'. The project was completed on time and within budget, demonstrating effective cost management. Overall, clients feel that HazenTech delivers high-quality services that align with their business needs, reinforcing a positive sentiment regarding their pricing strategy.Was this helpful?
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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$5,000+< $25 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesNorsou360 is a small call center and Back Office Outsourcing company established in 2019. Their team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Translation20% Call Center Services20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
80% Affiliate Marketing20% Sales OutsourcingFlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.
Read moreSee All Locations (3)Miami, FL
990 Biscayne Blvd., Office 1401
Miami, FL 331326 - 9
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UndisclosedUndisclosed250 - 999Coconut Creek, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Homestead, FL
Services provided
35% Back Office Outsourcing25% Sales Outsourcing20% Customer Service Outsourcing +1 service20% StaffingFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Fort Lauderdale, FL
Services provided
20% Commercial Financing20% Financial Advising & Planning15% Business Consulting +3 services15% Customer Service Outsourcing15% Document Digitization & Management15% Finance & Accounting Outsourcing (FAO)Commercial Financing company Residual Ecom is located in Fort Lauderdale, Florida. Founded in 2018, the team specializes in Commercial Financing and Financial Advising & Planning.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Hollywood, FL
Services provided
25% Cloud Consulting & SI25% Document Digitization & Management25% IT Managed Services +1 service25% IT Strategy ConsultingAccelerated Business Solutions is a small IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and were founded in 1995.
Read moreSee All Locations (3)Hollywood, FL
715 North Federal Highway
Hollywood, FL 3302010 - 15
+1 954-637-0307
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UndisclosedUndisclosed250 - 999Plantation, FL
Services provided
30% Accounting30% Call Center Services30% Other IT Consulting and SI +2 services5% IT Managed Services5% IT Strategy ConsultingContax360 BPO Solutions, Inc. Is an Accounting company. Their midsize team is based in Plantation, Florida and specializes in Accounting and Call Center Services. The company was established in
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UndisclosedUndisclosed50 - 249North Miami, FL
Services provided
15% Content Marketing15% Conversion Optimization15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Design10% Social Media MarketingContent Marketing company Web Marketing For Dentists was established in 2003. The midsize team specializes in Content Marketing and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
40% Cloud Consulting & SI40% ECM Consulting and SI20% Document Digitization & ManagementADOC Solutions Inc is a small cloud consulting & SI company. They provide cloud consulting & SI and ECM consulting and SI and were founded in 1996.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Content Marketing20% Email Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingStrategic Vantage Marketing & Public Relations is a PR firm. Their team is based in Miami, Florida and specializes in Public Relations and Social Media Marketing.
Read more -
UndisclosedUndisclosed50 - 249Miami, FL
Services provided
80% Contract Manufacturing10% Sales Outsourcing10% Warehousing & DistributionSA Wood Specialties is a Contract Manufacturing company founded in 2005. The company provides Contract Manufacturing and Warehousing & Distribution, and is midsize.
Read more -
$1,000+$50 - $99 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Call Center Services50% Unified Communications Consulting & SIWitpbx.com is an unified communications consulting & SI and call center launched in 2013. The firm focuses on unified communications consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Miami Lakes, FL
Services provided
20% Branding20% Search Engine Optimization20% Social Media Marketing +4 services10% Graphic Design10% Packaging Design10% Sales Outsourcing10% Video ProductionEstablished in 2019, X80Graphics is a branding agency. The small team offers Branding and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
20% Customer Service Outsourcing15% Cybersecurity10% Custom Software Development +9 services10% Web Design10% Web Development5% AI Development5% Application Testing5% IT Managed Services5% IT Strategy Consulting5% IoT Development5% Mobile App Development5% Sales OutsourcingGeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
Read moreSee All Locations (2)Fort Lauderdale, FL
701 North Andrews Avenue
Fort Lauderdale, FL 3331110 - 15
+1 437 703 0433
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$1,000+$100 - $149 / hr250 - 999Boca Raton, FL
Services provided
100% Back Office OutsourcingLaunched in 2007, HPA Billing is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Accounting +1 service10% Call Center ServicesEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr10 - 49Davie, FL
Services provided
20% Commercial Brokerage Services20% Commercial Financing20% Commercial Property Management +2 services20% Document Digitization & Management20% Product DesignDayboard Maritime LLC is a Davie, Florida-based Product Design company. They specialize in Product Design and Commercial Brokerage Services and were launched in 2018.
Read more -
$1,000+$100 - $149 / hr2 - 9Hollywood, FL
Services provided
50% Accounting25% Back Office Outsourcing25% Tax LawH&S Accounting & Tax Services, a small Accounting company, is based in Hollywood, Florida. Their services include Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Miami, FL
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Hollywood, FL
Services provided
30% Accounting20% Sales Outsourcing15% Digital Strategy +3 services15% Finance & Accounting Outsourcing (FAO)10% Business Consulting10% Financial ConsultingSee all 1 projectsTriumph Solutions offers a broad range of services for business owners, executives, and independent professionals. We are professional and experienced SERVICES FOR INDIVIDUALS You get one-on-one
Read more -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$25 - $49 / hr2 - 9Homestead, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Sales OutsourcingFounded in 2005, Virtual Enterprise Group is a phone answering service. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
Read more -
UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Affiliate Marketing20% Business Consulting15% Branding +3 services15% Content Marketing15% E-Commerce Development15% Sales OutsourcingCada Consult is a small Affiliate Marketing company located in Miami, Florida. The team provides Affiliate Marketing and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49Plantation, FL
Services provided
40% Back Office Outsourcing20% Translation10% Accounting +3 services10% Business Consulting10% Custom Software Development10% Web DesignFounded in 2010, Nomosots Outsourcing is a small Jamshedpur, India-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Translation.
Read moreSee All Locations (2)Plantation, FL
940 NW 92
Plantation, FL 333242 - 5
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$5,000+$100 - $149 / hr10 - 49Miramar, FL
Services provided
30% Business Consulting10% Marketing Strategy10% Sales Outsourcing +10 services5% AI Development5% AR/VR Development5% BI & Big Data Consulting & SI5% Corporate Training & Coaching5% Digital Strategy5% Mobile & App Marketing5% Social Media Marketing5% Transcription5% Translation5% Web DevelopmentBusiness Consulting company GLOWINT was founded in 2017. In Miramar, Florida, the team provides Business Consulting and Marketing Strategy.
Read more -
UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
24% Call Center Services20% Back Office Outsourcing20% Recruiting +3 services16% Customer Service Outsourcing10% Business Consulting10% TranscriptionGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Miramar, FL
Services provided
40% ECM Consulting and SI20% Cloud Consulting & SI20% IT Strategy Consulting +2 services10% Customer Service Outsourcing10% Document Digitization & ManagementEstablished in 1964, DRS Imaging Services LLC. Is an ECM consulting and SI company. The team offers ECM consulting and SI and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
20% AI Agents20% Call Center Services20% IT Strategy Consulting +2 services20% Market Research20% Sales OutsourcingClear Line Advisors is a Market Research company established in 2024. The team specializes in Market Research and IT strategy consulting.
Read more -
$5,000+$25 - $49 / hr2 - 9Hollywood, FL
Services provided
50% AR/VR Development10% Call Center Services10% UX/UI Design +4 services10% Web Design10% Web Development5% Print Design5% Social Media MarketingAR/VR development company Virtual Bird LLC provides AR/VR development and UX/UI Design. They are headquartered in Hollywood, Florida and Bogota, Colombia.
Read more -
$10,000+Undisclosed10 - 49Boca Raton, FL
Services provided
35% Business Consulting35% Sales Outsourcing30% Digital StrategySee all 1 projectsOmni Driven specializes in providing project tracking and automation solutions, as highlighted in their reviews. While they successfully completed the project, feedback indicates concerns about professionalism and communication skills, with a need for improvement in business ethics. Their services are typically delivered by a small team, often consisting of one employee.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Medley, FL
Services provided
15% Public Relations15% Search Engine Optimization15% UX/UI Design +4 services15% Video Production15% Web Design15% Web Development10% Sales OutsourcingElite X Media is a public relations firm. They are headquartered in Medley, Florida and have small team. They specialize in Public Relations and Search Engine Optimization.
Read more -
$1,000+$100 - $149 / hr2 - 9Fort Lauderdale, FL
Services provided
15% E-Commerce Development15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Development10% AR/VR Development10% CRM Consulting and SI10% Cloud Consulting & SI10% Sales OutsourcingFounded in 2018, Digital Transformation Management is a social media marketing agency. The team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
20% Business Consulting20% Digital Strategy10% Back Office Outsourcing +6 services10% Call Center Services10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 4 Miami BPO Services
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49North Miami Beach, FL
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.6/40.018.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brighton and Hove, England
Ability to deliver
23.5/40.017.8/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Paris, France
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Birmingham, England
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Boston, MA
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Miami, FL
Ability to deliver
21.7/40.016.2/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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