Top BPO Companies in Miami
159 Companies
List of the Top Miami BPO Services
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Exceeds expectations
Clients express that Solvo Global consistently exceeds expectations, particularly highlighting their unmatched talent pool and high-level professionalism. One executive noted exceptional support during the hiring process, stating, "Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship." Additionally, the seamless communication and customized service have been praised, with clients appreciating the efficiency and effectiveness in scaling their businesses.-
Business Consulting & Recruiting Servies for Booking Agency
5.0 Nov 9, 2023High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Miami, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Hard working
The reviews consistently highlight the hardworking nature of Remote CoWorker's team. Clients noted their virtual assistants as 'humble, smart, and hardworking,' and emphasized their enthusiasm and flexibility in various projects. One client specifically praised a VA for being 'super intelligent and hard-working,' while another remarked on the team's eagerness to work hard and their commitment to improving efficiency. Overall, the sentiment regarding their work ethic is overwhelmingly positive, reinforcing their reputation as diligent and dedicated professionals.-
Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve.
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Remote Secretary Services for Law Firm
5.0 Jul 21, 2023On time and eager to work hard. Their cost-to-service ratio was excellent.
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Data Entry for Investment Group
5.0 Nov 17, 2021I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help.
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Outbound Call Support for Real Estate Company
5.0 Jun 1, 2020Their management is the most impressive thing. They’re on top of everything. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Back-Office Outsourcing for Recruitment Agency
5.0 Nov 11, 2025My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.Was this helpful?
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Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Miami-based reviewers praise Remote CoWorker for their versatile virtual assistance, including lead generation, administrative support, and operational tasks. Clients highlight their strong project management, responsiveness, and value, with projects ranging from real estate to consulting, demonstrating extensive experience and reliable service in Florida.Read Local ReviewsWas this helpful?
$1,000+< $25 / hr50 - 249Serves Miami, FLServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
100% Call Center ServicesMidsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Lauderdale Lakes, FL
Services provided
100% Back Office OutsourcingSimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read moreSee All Locations (2)Lauderdale Lakes, FL
4620 N State Rd. 7, 2nd Floor
Lauderdale Lakes, FL 33309+1 800.446.3982
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Miami, FLServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.-
Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Miami, FLServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9West Palm Beach, FL
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Conversion Optimization +5 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Web Design10% Web DevelopmentGorilla Digital is a social media marketing company launched in 2023. The company provides Social Media Marketing and Search Engine Optimization, and is small.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
50% Call Center Services50% Video ProductionSatPhoneStore is a phone answering service and video production company. Based in Miami, Florida and Fort Lauderdale, Florida, the agency provides Call Center Services and Video Production.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
100% Back Office OutsourcingOffice Edge Miami is a small Back Office Outsourcing company based in Miami, Florida. The team provides Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
50% Call Center Services50% Cloud Consulting & SIDefinitive Services Inc. Is an answering service and cloud consulting & SI company founded in 2007. The team offers Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Hialeah, FL
Services provided
25% Business Consulting25% Tax Law20% Accounting +5 services10% Back Office Outsourcing5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% Finance Law5% Financial ConsultingMCM ACCOUNTING & TAX SERVICES is a Business Consulting company. They are in Hialeah, Florida and have small team. Their team provides Business Consulting and Tax Law.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
35% Back Office Outsourcing35% Digital Strategy30% Custom Software DevelopmentBased in Miami, Florida and Ciudad de México, Mexico, nearBPO is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Digital Strategy.
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UndisclosedUndisclosed2 - 9Medley, FL
Services provided
30% Call Center Services30% IT Managed Services20% Business Consulting +1 service20% CybersecurityUlltium Consulting is a Medley, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 4 Miami BPO Services
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49North Miami Beach, FL
Ability to deliver
25.2/40.016.6/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Miami, FL
Ability to deliver
23.1/40.017.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Miami, FL
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Miami, FL
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Miami, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Doral, FL
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Miami, FL
Ability to deliver
21.7/40.016.2/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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