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$50,000+Undisclosed1,000 - 9,999Serves FloridaServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a call center and customer support company known for delivering quality services in inbound and outbound call management, lead qualification, and customer service optimization. Across reviews, 100% of clients praised their flexibility, with 83% highlighting excellent customer service. The company consistently meets project timelines and adapts swiftly to client needs, ensuring high customer satisfaction and operational efficiencies.
1 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves FloridaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSolveX BPO is a Back Office Outsourcing company. They are located in Orlando, Florida and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$5,000+$100 - $149 / hr10 - 49Deerfield Beach, FL
Services provided
20% E-Commerce Development15% Branding15% Email Marketing +4 services15% Logo15% Social Media Marketing10% Content Writing Services10% Sales OutsourcingSee all 1 projectsOrbit Book Publishers is a professional book writing, editing, publishing, and marketing service provider, assisting authors in transforming their ideas into structured manuscripts. Across reviews, 100% of clients appreciated their step-by-step guidance and effective communication. While feedback was predominantly positive, with all reviewers highlighting their helpful support, some suggested more frequent progress updates for enhanced project insight.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Orbit Book Publishers has received positive feedback for its professional book writing, editing, and publishing services. Clients appreciate the step-by-step guidance and clear communication provided throughout the project. One reviewer highlighted the effective project management and responsiveness of the team, noting that they helped organize ideas into a structured manuscript. However, there is a suggestion for improvement regarding more frequent progress updates. Overall, the sentiment is favorable, indicating a strong fit for potential projects.Was this helpful?
Industry Experience
Orbit Book Publishers has received positive feedback across various industries, particularly in the publishing sector. Clients commend their expertise in professional book writing, editing, and marketing, highlighting strengths such as structured guidance, effective communication, and project management. The overall sentiment reflects satisfaction with their ability to help authors transform ideas into organized manuscripts, making Orbit Book Publishers a strong fit for those seeking comprehensive support throughout the book development process.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Orbit Book Publishers offers good value for money through their professional services. One reviewer noted the company's high ratings and appreciated the step-by-step guidance provided during the book writing process, which contributed to steady progress. Although a suggestion was made for more frequent updates, overall sentiment indicates satisfaction with the cost relative to the quality of support and management received.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Miami, FL
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Other IT Consulting and SI +3 services20% Transcription10% Business Consulting10% Financial ConsultingMedusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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UndisclosedUndisclosed50 - 249Port St. Lucie, FL
Services provided
40% Customer Service Outsourcing35% Back Office Outsourcing25% Call Center ServicesIVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Largo, FL
Services provided
34% Call Center Services33% Back Office Outsourcing33% Customer Service OutsourcingLaunched in 2014, NuView Marketing is a midsize Largo, Florida-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Largo, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEnergyCare, a call center company and Customer Service Outsourcing company, was founded in 2012. The team offers Call Center Services and Customer Service Outsourcing and is in Largo, Florida.
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UndisclosedUndisclosed50 - 249Sarasota, FL
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesYeetiq is a midsize Customer Service Outsourcing company. Founded in 2017, the team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Coconut Creek, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Cliniqon LLC was founded in 2022. The firm focuses on Back Office Outsourcing, and is midsize.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$100 - $149 / hr250 - 999Boca Raton, FL
Services provided
100% Back Office OutsourcingLaunched in 2007, HPA Billing is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Back Office Outsourcing20% Accounting20% Customer Service Outsourcing +1 service20% Financial Advising & PlanningZenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
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$1,000+$50 - $99 / hr50 - 249Pembroke Pines, FL
Services provided
70% Back Office Outsourcing20% Business Consulting10% Financial ConsultingProfessional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Event ManagementIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$1,000+$25 - $49 / hr50 - 249Melbourne, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tampa, FL
Services provided
50% Back Office Outsourcing20% Logistics & Supply Chain Consulting10% Business Consulting +2 services10% Call Center Services10% Sales OutsourcingInfinity IPS is a Back Office Outsourcing company. Launched in 1995, the team focuses on Back Office Outsourcing and Logistics & Supply Chain Consulting. The company is based in Tampa, Florida.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Exceptional performance
Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017They are experts in this business.
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Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+$25 - $49 / hr10 - 49Palmetto, FL
Services provided
45% Call Center Services20% Accounting15% Customer Service Outsourcing +2 services15% Sales Outsourcing5% Back Office OutsourcingContractor in Charge is an answering service company. Launched in 2016, the agency focuses on Call Center Services and Accounting.
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$5,000+Undisclosed2 - 9St. Petersburg, FL
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingATAJ LLC is a small St. Petersburg, Florida-based answering service company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49North Brooksville, FL
Services provided
50% Back Office Outsourcing10% Customer Service Outsourcing10% Social Media Marketing +6 services5% E-Commerce Development5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% Logo5% Sales OutsourcingSee all 1 projectsFocus on growing your business while your Bond Assistant handles the busy work—tasks like research, data entry, social media management, lead generation, and daily operations. Think of your Bond
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Accounting +1 service10% Call Center ServicesEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
50% Sales Outsourcing25% Call Center Services15% Email Marketing +1 service10% AdvertisingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999St. Petersburg, FL
Services provided
50% Call Center Services20% Search Engine Optimization20% Web Design +1 service10% BI & Big Data Consulting & SIEstablished in 2016, Bold Business is a telephone answering service. The team offers Call Center Services and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999Lauderdale Lakes, FL
Services provided
100% Back Office OutsourcingSimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read moreSee All Locations (2)Lauderdale Lakes, FL
4620 N State Rd. 7, 2nd Floor
Lauderdale Lakes, FL 33309+1 800.446.3982
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UndisclosedUndisclosed250 - 999Miami, FL
Services provided
100% Document Digitization & ManagementFounded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
Read moreSee All Locations (3)Miami, FL
201 S Biscayne Blvd
Miami, FL 3313216 - 20
+1-305-306-9558
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SICall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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$25,000+Undisclosed50 - 249Tampa, FL
Services provided
70% Sales Outsourcing15% Call Center Services15% Market ResearchSee all 24 projectsThe Sales Factory is a B2B sales and lead generation company, offering services such as cold calling, lead qualification, and meeting setup. They received mixed reviews: approximately 78% positive feedback highlights their professionalism, responsiveness, and ability to meet client goals, while 22% criticize their transparency and communication. Notably, 50% of reviewers commend their alignment with client business goals and flexibility.
Reviews mention Hard working
The feedback regarding The Sales Factory highlights a strong sentiment of hard work from clients. One manager noted that their representative 'applied themselves from day 1' and demonstrated a willingness to learn and listen. Another client praised the company's 'consistent hard work,' emphasizing their transparency and responsiveness. Overall, clients recognize The Sales Factory's dedication and commitment to delivering results, making them a reliable partner for lead generation and meeting scheduling.-
Sales Outsourcing for Real Estate FinTech Company
4.5 Aug 27, 2024The people we worked with on this project were great. I enjoyed working with our rep, who was hardworking and willing to learn and listen—great qualities to have.
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Lead Generation for Technology Company
5.0 Aug 14, 2024The Sales Factory's transparency and consistent hard work have been impressive.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that The Sales Factory has faced significant criticism regarding its service quality and communication. One client noted a lack of measurable success, citing poor accountability and dishonesty during sales calls. They reported that promised deliverables were not met, with inadequate training and support provided. Overall, the sentiment is negative, emphasizing a disconnect between expectations and actual performance.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Sales Factory is frequently recognized for its competitive pricing and strong value for money, with clients noting that its services fit well within budget constraints. For instance, one client highlighted 'good value for cost' as a deciding factor for engagement, while another mentioned the 'pricing fit our budget' as a significant aspect of their satisfaction. Overall, the sentiment is predominantly positive, emphasizing the company's ability to deliver quality results relative to its pricing structure.Was this helpful?
See All Locations (2)Tampa, FL
401 East Jackson Street
Tampa, FL 336026 - 9
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$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
30% Staffing20% Back Office Outsourcing20% Business Consulting +2 services15% Customer Service Outsourcing15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
70% Call Center Services10% Back Office Outsourcing10% Content Moderation Services +1 service10% Logistics & Supply Chain ConsultingPrime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Loxahatchee, FL
Services provided
30% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% StaffingCustomer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9Tequesta, FL
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSmall Customer Service Outsourcing and Sales Outsourcing company LeadSales, is in Tequesta, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Hallandale Beach, FL
Services provided
100% Document Digitization & ManagementBulldog Adjusters, a Document Digitization & Management company, is headquartered in Hallandale Beach, Florida. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
30% Back Office Outsourcing30% Business Consulting30% Sales Outsourcing +1 service10% Commercial Brokerage ServicesFather Son Locksmith Store is a Business Consulting company. They are in Fort Lauderdale, Florida, and their services include Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +3 services10% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SILaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingReception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (2)Orlando, FL
6314 Kingspointe Parkway, Suite 1
Orlando, FL 32819888-977-7247
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UndisclosedUndisclosed50 - 249Zephyrhills, FL
Services provided
80% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Primed Billing LLC is a Back Office Outsourcing company. Their midsize team is based in Zephyrhills, Florida. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Boynton Beach, FL
Services provided
100% Back Office OutsourcingWeCare Billing LLC is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and were launched in 2019.
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$1,000+$25 - $49 / hr50 - 249Orlando, FL
Services provided
55% Fabrication45% Customer Service OutsourcingEstablished in 2015, Go pro Garage Door service, a midsize Fabrication company, is located in Orlando, Florida. Their team specializes in Fabrication and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith Master Shop is a Business Consulting company. They are based in Kissimmee, Florida and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1992. The firm is headquartered in Kissimmee, Florida.
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UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
26.3/40.017.2/20 Reviews3.9/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
29.6/40.016.8/20 Reviews9.1/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
26.9/40.015.4/20 Reviews7.4/10 Clients & Experience4.1/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
22.6/40.014.6/20 Reviews3.9/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.1/40.017.8/20 Reviews9.7/10 Clients & Experience4.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
26.4/40.016.6/20 Reviews6.8/10 Clients & Experience3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49North Miami Beach, FL
Ability to deliver
24.2/40.017/20 Reviews2.9/10 Clients & Experience4.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
20.8/40.015.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
22.5/40.015.8/20 Reviews2.4/10 Clients & Experience4.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
19.9/40.016.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
19.8/40.015.6/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$25 - $49 / hr50 - 249Parkland, FL
Ability to deliver
30.3/40.017/20 Reviews9.4/10 Clients & Experience3.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
20.6/40.017.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.8/40.016.2/20 Reviews2.2/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed50 - 249St. Petersburg, FL
Ability to deliver
22.2/40.018.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
16.9/40.011.4/20 Reviews1.3/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
20.3/40.016.6/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Fort Lauderdale, FL
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
25.9/40.016.8/20 Reviews5/10 Clients & Experience4.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
24.8/40.016.2/20 Reviews5.2/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
23.2/40.016.2/20 Reviews3/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
4.5/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other
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