Top BPO Companies in Florida
15 Leaders 15 Contenders
426 Companies
List of the Top Florida BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Exceeds expectations
Unity Communications consistently exceeds client expectations, as evidenced by multiple reviews. Clients noted their impressive ability to understand and address specific needs, leading to significant operational improvements. One client highlighted Unity's commitment, stating they treated the business as their own. Another praised the talent acquisition process, reporting that every new resource added to their team surpassed expectations. Overall, the sentiment reflects strong satisfaction with Unity’s responsiveness, expertise, and dedication to delivering successful outcomes.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
Read Full Review -
BPO Services for Full Service Marketing Company
5.0 Mar 15, 2021The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.
Read Full Review -
IT Services Support for Online Course Selection
5.0 Jul 12, 2019They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users. They're located in the other part of the globe, so it was a bit outside of our comfort zone, but everything worked out very well.
Read Full Review
Was this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review -
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed250 - 999Serves FloridaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
Read Full Review -
Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
Read Full Review -
Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
Read Full Review -
Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
Read Full Review -
Customer Support Services for Tree Care Company
5.0 Mar 1, 2026Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$100,000+Undisclosed10,000+Serves FloridaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
Read Full Review -
Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Miami, FL
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Other IT Consulting and SI +3 services20% Transcription10% Business Consulting10% Financial ConsultingMedusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
Read more -
$10,000+< $25 / hr1,000 - 9,999Miramar, FL
Services provided
40% Customer Service Outsourcing25% AI Agents20% Application Management & Support +2 services10% Enterprise App Modernization5% Other IT Consulting and SICallzilla is a Customer Service Outsourcing company. Their large team of employees is based in Miramar, Florida. Their team focuses on Customer Service Outsourcing and AI Agents.
Read more -
$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Cliniqon LLC was founded in 2022. The firm focuses on Back Office Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Port St. Lucie, FL
Services provided
40% Customer Service Outsourcing35% Back Office Outsourcing25% Call Center ServicesIVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Largo, FL
Services provided
34% Call Center Services33% Back Office Outsourcing33% Customer Service OutsourcingLaunched in 2014, NuView Marketing is a midsize Largo, Florida-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Largo, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEnergyCare, a call center company and Customer Service Outsourcing company, was founded in 2012. The team offers Call Center Services and Customer Service Outsourcing and is in Largo, Florida.
Read more -
UndisclosedUndisclosed50 - 249Sarasota, FL
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesYeetiq is a midsize Customer Service Outsourcing company. Founded in 2017, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Coconut Creek, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$100 - $149 / hr250 - 999Boca Raton, FL
Services provided
100% Back Office OutsourcingLaunched in 2007, HPA Billing is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
Read more -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Innovative
Global Response has received positive feedback regarding their innovative approach to business process outsourcing. Clients have noted that the company provides 'more innovative ideas' and contributes to increased efficiency, allowing clients to save significant resources, such as $12,000 monthly. Overall sentiment reflects a strong appreciation for their innovative solutions, which enhance planning and operational effectiveness, making them a valuable partner.-
BPO Services for Financial Services Company
4.0 Dec 20, 2017They give us more time and planning. What do you think are the strengths of this service provider? They are very innovative.
Read Full Review
Was this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+$50 - $99 / hr50 - 249Pembroke Pines, FL
Services provided
70% Back Office Outsourcing20% Business Consulting10% Financial ConsultingProfessional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Event ManagementIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
Read more -
$1,000+$25 - $49 / hr50 - 249Melbourne, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSolveX BPO is a telephone answering service launched in 2020. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Tampa, FL
Services provided
50% Back Office Outsourcing20% Logistics & Supply Chain Consulting10% Business Consulting +2 services10% Call Center Services10% Sales OutsourcingInfinity IPS is a Back Office Outsourcing company. Launched in 1995, the team focuses on Back Office Outsourcing and Logistics & Supply Chain Consulting. The company is based in Tampa, Florida.
Read more -
$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
Read more -
$10,000+$25 - $49 / hr10 - 49Palmetto, FL
Services provided
45% Call Center Services20% Accounting15% Customer Service Outsourcing +2 services15% Sales Outsourcing5% Back Office OutsourcingContractor in Charge is an answering service company. Launched in 2016, the agency focuses on Call Center Services and Accounting.
Read more -
$5,000+Undisclosed2 - 9St. Petersburg, FL
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingATAJ LLC is a small St. Petersburg, Florida-based answering service company. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Back Office Outsourcing20% Accounting20% Customer Service Outsourcing +1 service20% Financial Advising & PlanningZenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
Read more -
$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Accounting +1 service10% Call Center ServicesEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Miami, FL
Services provided
50% Sales Outsourcing25% Call Center Services15% Email Marketing +1 service10% AdvertisingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$25,000+Undisclosed50 - 249Tampa, FL
Services provided
70% Sales Outsourcing15% Call Center Services15% Market ResearchSee all 24 projectsThe Sales Factory is a B2B sales and lead generation company, offering services such as cold calling, lead qualification, and meeting setup. They received mixed reviews: approximately 78% positive feedback highlights their professionalism, responsiveness, and ability to meet client goals, while 22% criticize their transparency and communication. Notably, 50% of reviewers commend their alignment with client business goals and flexibility.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that The Sales Factory has faced significant criticism regarding its service quality and communication. One client noted a lack of measurable success, citing poor accountability and dishonesty during sales calls. They reported that promised deliverables were not met, with inadequate training and support provided. Overall, the sentiment is negative, emphasizing a disconnect between expectations and actual performance.Was this helpful?
Industry Experience
The Sales Factory has demonstrated strong expertise across various industries, including Information Technology, Real Estate, Insurance, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, particularly in IT and Real Estate, where they significantly improved pipeline efficiency and meeting bookings. Feedback indicates a positive sentiment overall, with particular strengths in communication and adaptability to client needs, making them a suitable partner for businesses seeking enhanced sales development and lead generation in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Manufacturing Healthcare Real estate Insurance Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry Information technology Other industriesWas this helpful?
View projects from:
Was this helpful?
See All Locations (2)Tampa, FL
401 East Jackson Street
Tampa, FL 336026 - 9
Was this helpful?
-
Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
70% Call Center Services10% Back Office Outsourcing10% Content Moderation Services +1 service10% Logistics & Supply Chain ConsultingPrime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
30% Staffing20% Back Office Outsourcing20% Business Consulting +2 services15% Customer Service Outsourcing15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49North Brooksville, FL
Services provided
50% Back Office Outsourcing10% Customer Service Outsourcing10% Social Media Marketing +6 services5% E-Commerce Development5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% Logo5% Sales OutsourcingSee all 1 projectsFocus on growing your business while your Bond Assistant handles the busy work—tasks like research, data entry, social media management, lead generation, and daily operations. Think of your Bond
Read more -
UndisclosedUndisclosed50 - 249Hallandale Beach, FL
Services provided
100% Document Digitization & ManagementBulldog Adjusters, a Document Digitization & Management company, is headquartered in Hallandale Beach, Florida. Their services include Document Digitization & Management.
Read more -
Undisclosed< $25 / hr10 - 49Loxahatchee, FL
Services provided
30% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% StaffingCustomer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
Read more -
UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
30% Back Office Outsourcing30% Business Consulting30% Sales Outsourcing +1 service10% Commercial Brokerage ServicesFather Son Locksmith Store is a Business Consulting company. They are in Fort Lauderdale, Florida, and their services include Business Consulting and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +3 services10% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SILaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
Read more -
UndisclosedUndisclosed250 - 999St. Petersburg, FL
Services provided
50% Call Center Services20% Search Engine Optimization20% Web Design +1 service10% BI & Big Data Consulting & SIEstablished in 2016, Bold Business is a telephone answering service. The team offers Call Center Services and Search Engine Optimization.
Read more -
UndisclosedUndisclosed250 - 999Lauderdale Lakes, FL
Services provided
100% Back Office OutsourcingSimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read moreSee All Locations (2)Lauderdale Lakes, FL
4620 N State Rd. 7, 2nd Floor
Lauderdale Lakes, FL 33309+1 800.446.3982
Was this helpful?
-
UndisclosedUndisclosed250 - 999Miami, FL
Services provided
100% Document Digitization & ManagementFounded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
Read moreSee All Locations (3)Miami, FL
201 S Biscayne Blvd
Miami, FL 3313216 - 20
+1-305-306-9558
Was this helpful?
-
UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SICall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
Read more -
$1,000+$25 - $49 / hr50 - 249Orlando, FL
Services provided
55% Fabrication45% Customer Service OutsourcingEstablished in 2015, Go pro Garage Door service, a midsize Fabrication company, is located in Orlando, Florida. Their team specializes in Fabrication and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingReception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (2)Orlando, FL
6314 Kingspointe Parkway, Suite 1
Orlando, FL 32819888-977-7247
Was this helpful?
-
UndisclosedUndisclosed50 - 249Zephyrhills, FL
Services provided
80% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Primed Billing LLC is a Back Office Outsourcing company. Their midsize team is based in Zephyrhills, Florida. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr50 - 249Boynton Beach, FL
Services provided
100% Back Office OutsourcingWeCare Billing LLC is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and were launched in 2019.
Read more -
UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Business Consulting20% Call Center Services20% Content Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationCraft Impact is a Content Marketing company. Launched in 2012, the agency focuses on Content Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith Master Shop is a Business Consulting company. They are based in Kissimmee, Florida and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1992. The firm is headquartered in Kissimmee, Florida.
Read more -
UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Boynton Beach, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Boynton Beach, Florida-based Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr50 - 249Parkland, FL
Ability to deliver
31/40.016.4/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Fort Lauderdale, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr2 - 9North Fort Myers, FL
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.