Top BPO Companies in Florida
333 Companies
List of the Top Florida BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
Reviews mention Experienced
The sentiment regarding the experience with Remote CoWorker is overwhelmingly positive. Clients praised the company's responsiveness and ability to understand their specific needs, with one client noting, 'easily the best VA recruiting company I have encountered.' Another client highlighted the exceptional service provided by their account manager, stating, 'Zeldine was exceptional... a standout experience.' Overall, clients felt that Remote CoWorker delivered efficiently and effectively, with no suggested areas for improvement.-
Appointment Setting for Healthcare AI Marketing Company
5.0 Sep 18, 2025Their efficiency, growth, and experience in Virtual Assistants for Sales, Outreach, and Lead Generation are impressive. They have done a fantastic job. Nelus in particular has been a pleasure to work with and has made this process easy for me.
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Virtual Assistant Services for Law Firm
5.0 Dec 11, 2025What did you find most impressive or unique about this company? They were responsive, thorough and experienced.
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20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
$1,000+< $25 / hr50 - 249Serves FloridaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Gwinn, MI
Services provided
50% Customer Service Outsourcing20% Call Center Services15% IT Managed Services +1 service15% Sales OutsourcingSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Efficient
Clients consistently highlight the company's efficiency, noting significant time and cost savings. One client stated they personally save 20 hours monthly, with company-wide savings amounting to thousands. They praised the service provider as 'the best I have ever worked with' and recognized their ability to handle complex tasks effectively. Overall sentiment reflects a strong appreciation for the company's efficient service delivery, although some clients suggested a need for more service options.-
System Management and Maintenance for Retail Company
4.5 Nov 2, 2017They are the best in the business. They are efficient. They need more options.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
See All Locations (3)Gwinn, MI
411 Third St
Gwinn, MI 498411
800-537-8000
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$1,000+$50 - $99 / hr50 - 249Pembroke Pines, FL
Services provided
70% Back Office Outsourcing20% Business Consulting10% Financial ConsultingProfessional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves FloridaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Hard working
Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.-
Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Event ManagementIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$1,000+$25 - $49 / hr50 - 249Melbourne, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Glendale Heights, IL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Glendale Heights, IL
80 Internationale Blvd. Suite A
Glendale Heights, IL 60139 -
UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
40% Back Office Outsourcing20% Accounting20% Customer Service Outsourcing +1 service20% Financial Advising & PlanningZenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
Read moreSee All Locations (2)San Francisco, CA
221 Main St #250
San Francisco, CA 9410510 - 15
415-546-7800
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (18)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100101 - 150
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Accounting +1 service10% Call Center ServicesEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
50% Sales Outsourcing25% Call Center Services15% Email Marketing +1 service10% AdvertisingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed50 - 249Tampa, FL
Services provided
70% Sales Outsourcing15% Call Center Services15% Market ResearchSee all 23 projectsThe Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.
Industry Experience
The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
Read All ReviewsSelect Industry to see insights
Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchThe Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)Tampa, FL
401 East Jackson Street
Tampa, FL 336026 - 9
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
30% Staffing20% Back Office Outsourcing20% Business Consulting +2 services15% Customer Service Outsourcing15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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Undisclosed< $25 / hr10 - 49Loxahatchee, FL
Services provided
30% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% StaffingCustomer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +3 services10% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SILaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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UndisclosedUndisclosed250 - 999St. Petersburg, FL
Services provided
50% Call Center Services20% Search Engine Optimization20% Web Design +1 service10% BI & Big Data Consulting & SIEstablished in 2016, Bold Business is a telephone answering service. The team offers Call Center Services and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999Lauderdale Lakes, FL
Services provided
100% Back Office OutsourcingSimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read moreSee All Locations (2)Lauderdale Lakes, FL
4620 N State Rd. 7, 2nd Floor
Lauderdale Lakes, FL 33309+1 800.446.3982
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UndisclosedUndisclosed250 - 999Albany, NY
Services provided
100% Document Digitization & ManagementFounded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
Read moreSee All Locations (3)Albany, NY
164 Montgomery Street
Albany, NY 1220716 - 20
+1-518-512-0321
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
50% Call Center Services40% Sales Outsourcing10% BI & Big Data Consulting & SICall center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingReception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Orlando, FL
6314 Kingspointe Parkway, Suite 1
Orlando, FL 32819888-977-7247
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UndisclosedUndisclosed50 - 249Zephyrhills, FL
Services provided
80% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Primed Billing LLC is a Back Office Outsourcing company. Their midsize team is based in Zephyrhills, Florida. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Tequesta, FL
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSmall Customer Service Outsourcing and Sales Outsourcing company LeadSales, is in Tequesta, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Business Consulting20% Call Center Services20% Content Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationCraft Impact is a Content Marketing company. Launched in 2012, the agency focuses on Content Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing15% Social Media Marketing +3 services10% Direct Marketing10% Email Marketing5% AccountingSynergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
Read more -
$1,000+Undisclosed10 - 49Gainesville, FL
Services provided
100% Back Office OutsourcingEverest A/R Management Group Inc is a Back Office Outsourcing company. In Gainesville, Florida, the team offers Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Aventura, FL
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read moreSee All Locations (2)Aventura, FL
2875 ne 191st; 405
Aventura, FL 331806 - 9
+12129511199
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
100% Call Center ServicesShyftOff is a telephone answering service founded in 2020. The small team specializes in Call Center Services.
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$1,000+Undisclosed250 - 999Tampa, FL
Services provided
75% Other Application Development25% Back Office OutsourcingInSync Healthcare Solutions is an Other Application Development company founded in 2002. Located in Tampa, Florida, the team focuses on Other Application Development and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUnion Locksmith Store is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Business Consulting and were founded in 1992. The company is in St. Petersburg, Florida.
Read more -
UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith Master Shop is a Business Consulting company. They are based in Kissimmee, Florida and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1992. The firm is headquartered in Kissimmee, Florida.
Read more -
UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Boynton Beach, FL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Boynton Beach, Florida-based Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Clearwater, FL
Services provided
100% Back Office OutsourcingSee all 2 projectseCheckPlan specializes in providing automated electronic check processing, compliance management, and data analytics services tailored to streamline business operations. Reviews consistently commend eCheckPlan for its efficient and secure payment processing solutions, cost-effectiveness, and proactive customer support. Clients appreciate the platform’s user-friendly interface and the reliability it brings to transactions, though suggestions for improvement include expanding features and enhancing customization options.
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$1,000+$25 - $49 / hr10 - 49Tallahassee, FL
Services provided
50% Business Consulting50% Document Digitization & ManagementBiz Pro Filings is a Tallahassee, Florida-based Business Consulting and Document Digitization & Management company. Their services include Business Consulting and Document Digitization & Management.
Read more -
Undisclosed$25 - $49 / hr50 - 249Orlando, FL
Services provided
20% Back Office Outsourcing20% Call Center Services10% AR/VR Development +6 services10% Accounting10% Custom Software Development10% HR Outsourcing10% Web Design5% Application Testing5% IoT DevelopmentOak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
Read more -
$1,000+$50 - $99 / hr10 - 49Fort Lauderdale, FL
Services provided
50% Call Center Services50% Unified Communications Consulting & SIWitpbx.com is an unified communications consulting & SI and call center launched in 2013. The firm focuses on unified communications consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Services provided
50% Call Center Services25% AI Agents25% AI DevelopmentFounded in 2024, OnScript is a small answering service company. Their team focuses on Call Center Services and Artificial Intelligence.
Read more -
$1,000+Undisclosed10 - 49Miami, FL
Services provided
50% Business Consulting50% Sales OutsourcingMADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Miami, FL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Email Marketing +1 service25% Sales OutsourcingCultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
Read more -
$1,000+$100 - $149 / hr50 - 249Tampa, FL
Services provided
20% Business Continuity Management20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers15% Sales Outsourcing5% Business Valuation ServicesLaunched in 1996, MGSI - Medical Group Services is a Finance & Accounting Outsourcing (FAO) company. The firm specializes in Finance & Accounting Outsourcing (FAO) and Insurance Services & Brokers.
Read more -
$10,000+Undisclosed10 - 49Boca Raton, FL
Services provided
35% Business Consulting35% Sales Outsourcing30% Digital StrategySee all 1 projectsOmni Driven specializes in providing project tracking and automation solutions, as highlighted in their reviews. While they successfully completed the project, feedback indicates concerns about professionalism and communication skills, with a need for improvement in business ethics. Their services are typically delivered by a small team, often consisting of one employee.
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$1,000+< $25 / hr10 - 49Lake Mary, FL
Services provided
75% Back Office Outsourcing25% TranscriptionNextronmd is a Lake Mary, Florida-based Back Office Outsourcing company. Launched in 2020, the team offers Back Office Outsourcing and Transcription.
Read more -
$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% HR Outsourcing +5 services15% Sales Outsourcing10% Branding10% Finance & Accounting Outsourcing (FAO)10% Web Development5% Digital StrategySource Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
100% Sales OutsourcingFounded in 2022, ProspectLeap is a small Sales Outsourcing company headquartered in Orlando, Florida. Their team provides Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
100% Call Center ServicesTelephone answering service Cloud Bridges LLC was founded in 2023. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
20% Back Office Outsourcing20% Call Center Services10% Cloud Consulting & SI +6 services10% Digital Strategy10% Search Engine Optimization10% Social Media Marketing10% Web Development5% Content Marketing5% Video MarketingMoveoffshore, an answering service, specializes in Call Center Services and Back Office Outsourcing. The agency is headquartered in Orlando, Florida.
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We evaluate service providers using a structured methodology that combines:
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30/40.017.2/20 Reviews3.9/10 Clients & Experience8.9/10 Market PresenceService focus
53% Back Office Outsourcing47% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.6/40.018.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr50 - 249Tampa, FL
Ability to deliver
23.3/40.017.6/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Ability to deliver
16.8/40.00/20 Reviews8.3/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr50 - 249Weston, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Birmingham, England
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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