Top BPO Companies in Florida
332 Companies
List of the Top Florida BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Innovative
Clients have consistently praised Unity Communications for their innovative approach to business process outsourcing. One client highlighted their unique ability to balance high-quality customer service with engaging content production, noting that Unity brings a fresh perspective to their operations. The proactive understanding of client needs and commitment to aligning with business goals further exemplifies their innovative mindset. Overall, the sentiment reflects strong satisfaction with Unity's ability to exceed expectations and elevate industry standards.-
BPO for Online Media Company
5.0 Sep 5, 2023Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves FloridaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Communicative
The sentiment regarding communication with TechSpeed Inc. is overwhelmingly positive, with clients highlighting their proactive and responsive approach. One client noted their 'extremely transparent' communication, while another emphasized their 'genuine commitment to quality and efficiency.' Feedback consistently reflects that TechSpeed maintains clear timelines, provides timely updates, and handles inquiries promptly. Clients appreciated their ability to anticipate issues and offer solutions, indicating a high level of professionalism and reliability in their communication practices.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
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UndisclosedUndisclosed50 - 249Pinellas Park, FL
Services provided
20% Call Center Services20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentEstablished in 2014, Marketopia is a social media marketing agency. Headquartered in Pinellas Park, Florida, the team focuses on Social Media Marketing and Search Engine Optimization.
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$5,000+Undisclosed10 - 49Delray Beach, FL
Services provided
20% Call Center Services20% Pay Per Click20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSocial media marketing agency Clear Path Treatment Solutions Inc provides Social Media Marketing and Search Engine Optimization. They were launched in 2022.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves FloridaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Miami, FL
Services provided
20% Digital Strategy10% Advertising10% Content Marketing +6 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DesignSee all 3 projectsFocus Group Digital Marketing Agency offers comprehensive digital marketing services, including Google Ads, social media marketing, SEO, and web design. Overall feedback highlights their excellent marketing results, responsiveness, effective communication, and timely project delivery, making them a valued partner in enhancing business outcomes.
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Undisclosed< $25 / hr10 - 49Miami, FL
Services provided
50% Recruitment Process Outsourcing20% Recruiting15% Staffing +3 services5% Back Office Outsourcing5% Customer Service Outsourcing5% Sales OutsourcingGlobal Team is a Recruitment Process Outsourcing company. They are in Miami, Florida and have small team. They specialize in Recruitment Process Outsourcing and Recruiting.
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UndisclosedUndisclosed1,000 - 9,999Kent, WA
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing13% Sales Outsourcing +1 service12% Call Center ServicesImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read moreSee All Locations (5)Kent, WA
6411 South 216th St.
Kent, WA 980321001 - 2000
(877) 272-0705
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$1,000+$150 - $199 / hr2 - 9Coconut Creek, FL
Services provided
25% Web Development20% Custom Software Development15% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% Enterprise App Modernization10% Mobile App DevelopmentTruSpec Virtual Solutions is a website development company. Headquartered in Coconut Creek, Florida, the firm specializes in Web Development and Custom Software Development.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
25% Business Consulting25% Call Center Services25% IT Staff Augmentation +1 service25% IT Strategy ConsultingSee all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
Read moreSee All Locations (1)Biscayne Park, FL
NE 118th St #676
Biscayne Park, FL 331612 - 5
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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See All Locations (18)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100101 - 150
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Back Office Outsourcing25% Cybersecurity25% IT Managed Services +1 service25% IT Strategy ConsultingIT strategy consulting company DAS Health is based in Los Angeles, California and Tampa, Florida. Their services include IT strategy consulting and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9Coconut Creek, FL
Services provided
25% Digital Strategy25% Marketing Strategy25% Pay Per Click +1 service25% Sales OutsourcingRillo Marketing LLC, a Marketing Strategy company, was founded in 2024. The team provides Marketing Strategy and Digital Strategy and is headquartered in Coconut Creek, Florida.
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$5,000+$50 - $99 / hr2 - 9Greenacres, FL
Services provided
50% Contract Manufacturing25% Business Consulting25% Sales OutsourcingSynapse is a Greenacres, Florida-based Contract Manufacturing company. They focus on Contract Manufacturing and Business Consulting.
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$1,000+< $25 / hr1,000 - 9,999Bayonet Point, FL
Services provided
100% Call Center ServicesTelephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Miami, FL
Services provided
30% Customer Service Outsourcing25% Business Consulting25% Call Center Services +1 service20% Sales OutsourcingVisionary Solutions, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Business Consulting.
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$1,000+Undisclosed50 - 249Windermere, FL
Services provided
10% Business Consulting10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Other Digital Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% UX/UI Design10% Web DesignX27 Marketing is a Digital Strategy company launched in 2015. Located in Windermere, Florida, the team specializes in Digital Strategy and Content Marketing.
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$5,000+$150 - $199 / hr2 - 9Orlando, FL
Services provided
20% Branding20% Content Writing Services20% Corporate Photography +2 services20% Sales Outsourcing20% Video ProductionMoxie Brands, a branding firm, is in Orlando, Florida. They focus on Branding and Video Production and were founded in 2009.
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$1,000+< $25 / hr2 - 9Miami, FL
Services provided
40% Language Interpretation40% Translation20% Back Office OutsourcingDefrilex is a Translation company established in 2020. Headquartered in Miami, Florida, the team specializes in Translation and Language Interpretation.
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Undisclosed$100 - $149 / hr10 - 49Tampa, FL
Services provided
25% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +3 services15% Call Center Services10% Low/No Code Development10% Web DesignTampa PC Consultants is an IT managed services company. Founded in 2015, the team specializes in IT managed services and Web Design.
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$5,000+$100 - $149 / hr10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Business Consulting20% Compliance Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingSee all 1 projectsCredex Healthcare is a leading healthcare administration service provider supporting healthcare professionals and organizations across the United States. We specialize in credentialing, RCM, payer
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$1,000+$25 - $49 / hr10 - 49Bradenton, FL
Services provided
30% Accounting20% Sales Outsourcing15% Digital Strategy +3 services15% Finance & Accounting Outsourcing (FAO)10% Business Consulting10% Financial ConsultingSee all 1 projectsTriumph Solutions offers a broad range of services for business owners, executives, and independent professionals. We are professional and experienced SERVICES FOR INDIVIDUALS You get one-on-one
Read moreSee All Locations (4)Bradenton, FL
7210 Manatee Avenue West
Bradenton, FL 342096 - 9
8003529506
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$1,000+< $25 / hr10 - 49St. Petersburg, FL
Services provided
35% Direct Marketing20% Business Consulting20% Sales Outsourcing +2 services15% Email Marketing10% Product MarketingAllen & Co Business Solutions, LLC, a Direct Marketing company, is located in St. Petersburg, Florida. Established in 2024, the team focuses on Direct Marketing and Business Consulting.
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$25,000+$200 - $300 / hr10 - 49Palm Harbor, FL
Services provided
45% Social Media Marketing25% Branding20% Sales Outsourcing +1 service10% E-Commerce DevelopmentLocated in Palm Harbor, Florida and Palm Harbor, Florida, AMZ Innovators is a social media marketing firm. They specialize in Social Media Marketing and Branding and were founded in 2024.
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$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Business Consulting10% Advertising10% Back Office Outsourcing +6 services10% Digital Strategy10% Direct Marketing10% Email Marketing10% Market Research10% Marketing Strategy10% Search Engine OptimizationLead Tycoons is a small Business Consulting company founded in 2017. Their services include Business Consulting and Advertising.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
65% Back Office Outsourcing35% HR ConsultingGraceMark Solutions is a Back Office Outsourcing company. The small Coral Springs, Florida-based team specializes in Back Office Outsourcing and HR Consulting. The company was launched in 2014.
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UndisclosedUndisclosed2 - 9Sebring, FL
Services provided
70% Back Office Outsourcing30% Business ConsultingC&S Medical Billing LLC is a Back Office Outsourcing company. Launched in 2003, the agency is in Sebring, Florida. Their team focuses on Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Tequesta, FL
Services provided
100% Sales OutsourcingSmall Sales Outsourcing company LeadSales, is in Tequesta, Florida. Their services include Sales Outsourcing.
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$1,000+$200 - $300 / hr10 - 49Hialeah, FL
Services provided
25% Accounting25% Tax Law20% Financial Advising & Planning +4 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% Document Digitization & ManagementSee all 1 projectsSMAART Company specializes in providing monthly bookkeeping, tax planning, and website creation services. The reviews highlight their effectiveness in organizing financials, enhancing website traffic, and boosting sales. Clients appreciate their timely delivery, exceptional communication, and the accessible support provided by their professional team, consistently meeting or exceeding expectations without any noted areas for improvement.
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Undisclosed$25 - $49 / hr2 - 9Miami Gardens, FL
Services provided
25% Email Marketing20% Digital Engineering20% Market Research +2 services20% Sales Outsourcing15% CRM Consulting and SIBased in Miami Gardens, Florida, DataDabble is an Email Marketing company. Founded in 2021, the team focuses on Email Marketing and Market Research.
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$1,000+$50 - $99 / hr2 - 9Plant City, FL
Services provided
10% Content Marketing10% Customer Service Outsourcing10% Email Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentSee all 1 projectsThe startupleads offers services in digital marketing and lead generation, specializing in website ranking and service promotion. Reviews highlight their effectiveness, with clients noting significant profit increases and quick project execution. Clients praise The startupleads for their strong project management and personal approach, often describing their team as dependable and brotherly, with no identified areas for improvement.
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$1,000+$25 - $49 / hr2 - 9Tampa, FL
Services provided
20% Advertising20% Digital Strategy20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingCozy Agency is an Advertising company. They provide Advertising and Marketing Strategy and were launched in 2024.
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$5,000+$25 - $49 / hr2 - 9Orlando, FL
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingBack Office Outsourcing company Unicorn Planet was launched in 2000. The team focuses on Back Office Outsourcing and Staffing and is headquartered in Orlando, Florida and São Paulo, Brazil.
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Services provided
20% Branding20% Email Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Social Media MarketingAbound Beyond is a small branding agency. Established in 2023, the team offers Branding and Event Marketing.
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UndisclosedUndisclosed2 - 9Lithia, FL
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentEstablished in 2024, Bravo Company Digital is a social media marketing company. The agency offers Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Matlacha Isles-Matlacha Shores, FL
Services provided
20% Audio Production20% Blockchain20% Sales Outsourcing +2 services20% Social Media Marketing20% UX/UI Design308 Target Marketing is a social media marketing company established in 2024. The team provides Social Media Marketing and UX/UI Design and is in Matlacha Isles-Matlacha Shores, Florida.
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$5,000+$100 - $149 / hr2 - 9Orlando, FL
Services provided
50% Custom Software Development20% Call Center Services15% Email Marketing +1 service15% SMS MarketingAvon Intelligence is a custom software development firm. Their team is in Orlando, Florida. The firm focuses on Custom Software Development and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Eau Claire, WI
Services provided
100% Call Center ServicesSee all 33 projectsMy Receptionist is a business process outsourcing company specializing in call handling and customer service solutions. The company receives overwhelmingly positive feedback, with strengths noted in efficiency, quick response times, and cost savings. Approximately 80% of reviewers commend their effective call-answering services and customer satisfaction. Suggestions for improvement include increasing minutes per package and enhancing service customization.
Reviews mention Reasonable pricing
Clients consistently highlight My Receptionist's reasonable pricing as a key strength. One client noted that their monthly bill results in savings of approximately $400, while another emphasized the value of their 'Express' plan, which offers 240 minutes for $250. Overall, feedback reflects a sentiment of satisfaction with the cost-effectiveness of the services provided, with clients appreciating the significant savings compared to hiring in-house staff.-
Inbound Call Support for Government Entity
3.0 Nov 2, 2017They offer good services at fair prices. They save us money and improve our customer service. I believe it amounts to $1,000 to $4,999.
Read Full Review -
Product and Customer Support for Retail Company
5.0 Nov 2, 2017They save us time, money and have the best quality you could buy for a steal of a deal. They have great pricing, consistent call quality, and clear communication. $10,000 to $49,999.
Read Full Review
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Industry Experience
My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Winter Garden, FL
Services provided
70% IT Managed Services20% Application Management & Support10% Call Center ServicesCorporate Shields is an IT managed services company. Their small team is based in Winter Garden, Florida. Their services include IT managed services and Application Management & Support.
Read more -
UndisclosedUndisclosed10 - 49Venice, FL
Services provided
90% Business Consulting10% Document Digitization & ManagementBusiness Guru Terry H Hill, a small Business Consulting company, is in Venice, Florida. The team focuses on Business Consulting and Document Digitization & Management.
Read more -
$1,000+$50 - $99 / hr10 - 49St. Petersburg, FL
Services provided
15% Digital Strategy15% Pay Per Click15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Sales OutsourcingAlpha Bay Media, a Digital Strategy company, is based in St. Petersburg, Florida. They focus on Digital Strategy and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Miami Lakes, FL
Services provided
20% Branding20% Search Engine Optimization20% Social Media Marketing +4 services10% Graphic Design10% Packaging Design10% Sales Outsourcing10% Video ProductionEstablished in 2019, X80Graphics is a branding agency. The small team offers Branding and Social Media Marketing.
Read more -
UndisclosedUndisclosed50 - 249Altamonte Springs, FL
Services provided
10% Back Office Outsourcing10% Branding10% Business Consulting +7 services10% Digital Strategy10% Financial Advising & Planning10% Market Research10% Marketing Strategy10% UX/UI Design10% Web Design10% Web DevelopmentInnovant Solutions Inc. Is a branding agency. The team focuses on Branding and Market Research and is located in Altamonte Springs, Florida.
Read more -
UndisclosedUndisclosed50 - 249Miami, FL
Services provided
80% Contract Manufacturing10% Sales Outsourcing10% Warehousing & DistributionSA Wood Specialties is a Contract Manufacturing company founded in 2005. The company provides Contract Manufacturing and Warehousing & Distribution, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Clearwater, FL
1701 Drew Street
Clearwater, FL 3375541 - 49
+1-800-363-8025
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$1,000+$100 - $149 / hr2 - 9Fort Lauderdale, FL
Services provided
15% E-Commerce Development15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Development10% AR/VR Development10% CRM Consulting and SI10% Cloud Consulting & SI10% Sales OutsourcingFounded in 2018, Digital Transformation Management is a social media marketing agency. The team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49West Miami, FL
Services provided
50% Sales Outsourcing20% Web Design10% Email Marketing +3 services10% Social Media Marketing5% Affiliate Marketing5% Other Digital MarketingAbridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
Read moreSee All Locations (2)West Miami, FL
Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 3314410 - 15
+8801992505035
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$5,000+$100 - $149 / hr10 - 49Miramar, FL
Services provided
30% Business Consulting10% Marketing Strategy10% Sales Outsourcing +10 services5% AI Development5% AR/VR Development5% BI & Big Data Consulting & SI5% Corporate Training & Coaching5% Digital Strategy5% Mobile & App Marketing5% Social Media Marketing5% Transcription5% Translation5% Web DevelopmentBusiness Consulting company GLOWINT was founded in 2017. In Miramar, Florida, the team provides Business Consulting and Marketing Strategy.
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$5,000+$100 - $149 / hr10 - 49Deerfield Beach, FL
Services provided
20% E-Commerce Development15% Branding15% Email Marketing +4 services15% Logo15% Social Media Marketing10% Content Writing Services10% Sales OutsourcingOrbit Book Publishers, an e-commerce development company, is headquartered in Deerfield Beach, Florida. Their services include E-Commerce Development and Branding.
Read more -
$5,000+$50 - $99 / hr2 - 9St. Petersburg, FL
Services provided
25% Business Consulting25% Financial Advising & Planning25% HR Consulting +5 services5% Call Center Services5% Corporate Training & Coaching5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingConsulting Group of America, LLC is a Business Consulting company launched in 2021. The small team offers Business Consulting and Financial Advising & Planning.
Read moreSee All Locations (1)St. Petersburg, FL
5266 26th Avenue North
St. Petersburg, FL 337102 - 5
585-4062317
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UndisclosedUndisclosed2 - 9Destin, FL
Services provided
35% Web Design20% Search Engine Optimization20% Web Development +2 services15% Sales Outsourcing10% E-Commerce DevelopmentDestin Web Studio is a web design company. They are in Destin, Florida and have small team of experts. Their services include Web Design and Search Engine Optimization.
Read more -
$1,000+$300+ / hr2 - 9Jacksonville, FL
Services provided
20% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +5 services15% IT Strategy Consulting10% Call Center Services10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% IT Staff AugmentationFounded in 2018, Jacksonville IT Solutions, Medical and Dental IT Services is an IT managed services company. The agency focuses on IT managed services and cloud consulting & SI.
Read moreSee All Locations (2)Jacksonville, FL
3545 St Johns Bluff Rd S Ste 1
Jacksonville, FL 322462 - 5
9049908477
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$5,000+$150 - $199 / hr2 - 9Sarasota, FL
Services provided
20% Social Media Marketing20% Video Production10% Advertising +5 services10% Branding10% Business Consulting10% Sales Outsourcing10% Search Engine Optimization10% Web DevelopmentHeadquartered in Sarasota, Florida, Eclipzdigital. Is a social media marketing firm. They specialize in Social Media Marketing and Video Production.
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$1,000+$25 - $49 / hr2 - 9Boynton Beach, FL
Services provided
40% Finance & Accounting Outsourcing (FAO)30% Accounting20% Fractional CFO Services +1 service10% Back Office OutsourcingIntention Enterprises is a Finance & Accounting Outsourcing (FAO) company. Their team is in Boynton Beach, Florida. The company offers Finance & Accounting Outsourcing (FAO) and Accounting.
Read more
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30/40.017.2/20 Reviews3.9/10 Clients & Experience8.9/10 Market PresenceService focus
53% Back Office Outsourcing47% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.6/40.018.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr50 - 249Tampa, FL
Ability to deliver
23.3/40.017.6/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Ability to deliver
16.8/40.00/20 Reviews8.3/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr50 - 249Weston, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Birmingham, England
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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