- 3 of 3 Staffing reviews are 5 stars
- Less than $10,000 avg. project cost
Staffing PROJECT HIGHLIGHT
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12 Companies
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Unity Communications is a versatile business process outsourcing (BPO) company that provides a range of services, including customer support, content writing, bookkeeping, and technical support. The feedback from reviewers is overwhelmingly positive, with emphasis on their professionalism, punctuality, and high-quality service. Approximately 90% of the reviews highlight their exceptional project management and ability to integrate seamlessly into existing workflows.
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ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Remote CoWorker is a virtual assistant service provider, highly praised for its efficiency and personalized client engagement. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their strong project management and tailored services. Clients frequently commend the high-quality candidates and proactive support, which result in streamlined workflows and increased operational efficiency.
Staffing PROJECT HIGHLIGHT
5.0 — Remote CoWorker has provided a virtual assistant for a low-voltage company. The team ensures the virtual assistant handles progress tracking and data entry, books travel needs, and monitors the Read more
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Overall sentiment regarding Remote CoWorker's hard work is highly positive. Clients consistently highlight their diligence, flexibility, and eagerness to work. One client noted that their staff member was 'flexible, enthusiastic, and hard working,' while another emphasized that the team is 'willing to put the effort in.' Additionally, a client expressed appreciation for the management's responsiveness and the hard work of their virtual assistants, stating they are 'very valuable employees.'
The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve.
On time and eager to work hard. Their cost-to-service ratio was excellent.
I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help.
Their management is the most impressive thing. They’re on top of everything. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Advertising PROJECT HIGHLIGHT
5.0 — Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. Read more
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Digital Strategy PROJECT HIGHLIGHT
5.0 — A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts. Read more
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Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.
Client feedback highlights Hugo's exceptional understanding of their needs, with multiple instances emphasizing their commitment to aligning with client culture and values. One client noted Hugo's seamless integration into their company ethos, enhancing collaboration and delivering tailored solutions. Another praised their ability to provide multilingual support and address specific requirements effectively. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with Hugo's adaptability and dedication to fostering strong partnerships.
Hugo's remarkable grasp of our company culture truly set them apart. Right from the start, they fully immersed themselves in our values, mission, and business philosophy. Their dedication to understanding our distinct identity was evident, as they seamlessly integrated it into their services. Their ability to sync their approach with our culture not only fostered a seamless partnership but also elevated our collaboration.
Hugo demonstrates an exceptional understanding of our company culture that truly sets them apart. From day one, they immersed themselves in our values, mission, and way of doing business. It was evident that they took the time to comprehend our unique identity, translating it seamlessly into their services. Their ability to align their approach with our culture not only ensured a harmonious partnership but also enhanced our collaboration.
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Clients consistently commend Hugo for their detail-oriented approach, particularly in the development of a comprehensive FAQ page that effectively addressed customer queries. One client highlighted their exceptional attention to detail in understanding product nuances, which significantly enhanced customer support. This meticulousness contributed to improved response times and customer satisfaction, showcasing Hugo's commitment to delivering precise and tailored solutions that align with client expectations.
The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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HR Outsourcing PROJECT HIGHLIGHT
4.5 — Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the Read more
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Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.
Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
Very enthusiastic people who are very proactive and keen to always help.
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Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry.
Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work.
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Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.
They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.
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Social Media Marketing PROJECT HIGHLIGHT
5.0 — Lambent Consulting provides marketing services to a BPO company. Their work covers lead generation, content writing, SEO management, and advertising efforts. They also handle the firm’s social Read more
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Web Design PROJECT HIGHLIGHT
5.0 — Lambent Consulting provides web design services for a consulting company. They have presented several solutions depending on the client's needs. Read more
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Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Clients consistently commend TechSpeed Inc for their exceptional understanding of project requirements. One client highlighted their strategic research and thorough delivery process, noting that TechSpeed's insights saved time and enhanced focus on other priorities. Another client praised their ability to translate discussions into actionable items, resulting in a high-quality research report delivered promptly. Overall, the sentiment reflects strong client satisfaction with TechSpeed's responsiveness and alignment with their needs.
Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. TechSpeed is our go-to partner for data mining.
We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Other Digital Marketing PROJECT HIGHLIGHT
5.0 — TechSpeed LLC established an email marketing campaign. Read more
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Clients have expressed high satisfaction with TECHSPEED INC's receptiveness, highlighting their adaptability and proactive communication. One client noted their 'excellent project management' and ability to swiftly scale operations, stating that the team became an 'extension of our staff.' Feedback loops were tight, allowing for timely issue resolution. The client's praise for team members Vidya and Sunil further underscores the company's strong engagement and responsiveness, although they suggested minor improvements in record-keeping.
We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. TECHSPEED INC will remember anything you say. Ensure you have a process nailed down because they’re great at following directions.
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Clients have consistently praised TECHSPEED INC for their flexibility and adaptability in project execution. One client noted their impressive ability to scale operations quickly and effectively, stating, 'Their adaptability was impressive.' Another highlighted their 'willingness to remain flexible and helpful,' which played a crucial role in integrating with existing systems. Overall, the sentiment surrounding TECHSPEED INC's flexibility is overwhelmingly positive, indicating a strong alignment with client needs.
The willingness to remain flexible and helpful was impressive.
The adaptability of TECHSPEED INC was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.
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Clients consistently express admiration for JOYNO INC's passion and dedication to their work. One client highlighted the CEO's enthusiasm, stating, 'his passion won me over.' Another remarked on the team's 'amazing positive energy and enthusiasm,' emphasizing their commitment to quality and responsiveness. The overall sentiment reflects a deep appreciation for the company's genuine care and creativity, with clients feeling valued and respected throughout the project.
The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! We signed up for website design and a few social media platforms and they gave us extra platforms for no extra charge. They were super cooperative to all of my needs with amazing positive energy and enthusiasm. They are hands down the best marketing company I have ever used, and they have delightful people as well. The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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Clients have consistently praised JOYNO INC for their timely delivery and effective project management. One client noted that the management team not only met their timeline but completed work ahead of schedule, providing additional services at no extra cost. Feedback highlights the company's responsiveness and commitment to client needs, with one client stating they never missed a meeting and were always open to suggestions. Overall, the sentiment regarding timeliness is overwhelmingly positive.
The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. Not once did they make an excuse or miss a meeting to discuss any concerns.
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Clients express high satisfaction with JOYNO INC's creativity and design quality, describing their work as 'sublime' and noting the company's exceptional openness to client input. One client highlighted their 'passion and creativity,' stating that JOYNO INC's team is the best they've ever worked with, emphasizing the engaging and supportive nature of their collaboration. Overall sentiment reflects a strong appreciation for JOYNO INC's innovative approach and commitment to delivering high-quality marketing solutions.
The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.
This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.
Their management team are receptive to feedback, new ideas and suggestions.
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The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.
Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.
TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.
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Custom software development company Gas Pos was established in 2016. The firm provides Custom Software Development and IT managed services, and is small.
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SearchExpress Document Management is a Document Digitization & Management company. The Hoover, Alabama-based team focuses on Document Digitization & Management and ERP consulting and SI.
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Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.
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Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.
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Select VoiceCom is a call center and customer service agency noted for its detailed-oriented approach and high standards in service delivery. Overall, the reviews reflect a 100% positive sentiment, with 60% highlighting their exceptional project management and communication skills. Their ability to tailor services aligns with diverse client needs, contributing to measurable successes such as increased customer satisfaction and sales conversions.
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DLS Medical Billing and Coding LLC is a Back Office Outsourcing company. They were launched in 2018, and their services include Back Office Outsourcing and Business Consulting.
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Premier Answering Service of Alabama is a small Customer Service Outsourcing company. Launched in 2008, the team offers Customer Service Outsourcing and Call Center Services.
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The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.
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Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.
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Based in Birmingham, Alabama, American Helping Hands is a small phone answering service. The team offers Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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