Top BPO Companies in Alabama

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alabama

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Flexible
Clients have consistently praised Solvo Global for their flexibility in accommodating various staffing needs. One client noted, "Their quality, flexibility, and dedication is key," demonstrating their capacity to scale operations effectively, whether onboarding one employee or multiple. The ability to adapt to changing requirements has been highlighted as a significant advantage, contributing to long-term partnerships and substantial cost savings for clients.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others. Overall, their quality, flexibility, and dedication is key.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alabama

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alabama

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Open to feedback
Overall, clients express a highly positive sentiment regarding Remote CoWorker's openness to feedback. One client noted that the team 'takes feedback well and learns quickly,' which highlights their adaptability and responsiveness. Additionally, they were praised for efficiently meeting deadlines and providing timely responses to customer inquiries, indicating a strong alignment with client expectations and a willingness to adjust based on input.

Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

What did you find most impressive or unique about this company? Takes feedback well and learns quickly.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Alabama

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Adaptable
Clients consistently commend TECHSPEED INC for their adaptability, particularly in responding to unforeseen challenges during product development. One reviewer highlighted their impressive flexibility in addressing bugs and providing valuable feedback, stating, 'I truly appreciated their flexibility.' This responsiveness allowed the team to quickly scale operations and adjust to evolving project needs, demonstrating a strong commitment to client success.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)
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Intelus Agency

5.0 9 reviews

$1,000+

< $25 / hr

10 - 49

Athens, AL

Services provided

34% Other Digital Marketing

33% Back Office Outsourcing

33% Sales Outsourcing

Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

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Industry Experience

Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.
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Software Media IT Services Consulting Real estate

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4)

What Clients Have Said
Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
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Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)

Athens, AL

26953 Brown Rd
Athens, AL 35613
2 - 5

2564341251

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Lambent Outsourcing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

20% Back Office Outsourcing

20% Content Marketing

15% Customer Service Outsourcing +4 services

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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Reviews mention Creative
Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry.

Business Services for Financial Lending Company

5.0 Jul 8, 2021

Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)
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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Alabama

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Hard working
Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Alabama

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Alabama

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional performance
Clients consistently commend Big Outsource for their exceptional performance, highlighting their professionalism and expertise. Notable feedback includes a 25% increase in project throughput and 99% accuracy in bookkeeping tasks. Clients appreciated the proactive communication and responsiveness of the team, which contributed to improved efficiency and customer satisfaction. One client specifically noted the impressive ability of their virtual assistant to understand and enhance workflows, emphasizing the company's commitment to quality and client needs.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

The responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I cut my client onboarding time by almost half—down to 2 days from over 4. My reconciliation process became more accurate, with fewer errors and faster month-end wrap-ups. Clients appreciated the improved responsiveness and structure. They worked very methodically. I had a shared folder system in place, and they followed naming conventions and deadlines precisely. I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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The Results Companies

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Mobile, AL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

The Results Companies is an answering service based in Mobile, Alabama. They offer Call Center Services and Customer Service Outsourcing.
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Mobile, AL

3262 Dauphin St
Mobile, AL 36606
2001 - 5000

+1.954.921.2400

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Afni, Inc.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Opelika, AL

Services provided

38% Customer Service Outsourcing

25% Back Office Outsourcing

13% Executive Search +2 services

12% Call Center Services

12% HR Outsourcing

Afni, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is headquartered in Opelika, Alabama.
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Opelika, AL

1000 Jeter Ave
Opelika, AL 36801
1001 - 2000

+1.309.821.1021

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ASK

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montgomery, AL

Services provided

50% Back Office Outsourcing

30% Customer Service Outsourcing

20% Call Center Services

ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.
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Montgomery, AL

5665 Carmichael Rd
Montgomery, AL 36117
1001 - 2000

+1.334.387.2758

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ibml

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Irondale, AL

Services provided

100% Back Office Outsourcing

Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
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Konstanz, Germany

Line-Eid-Str. 3
Konstanz, Germany 78467

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JL Morgan & Associates, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Birmingham, AL

Services provided

100% Call Center Services

Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.
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Birmingham, AL

7057 Meadowlark Dr
Birmingham, AL 35242
6 - 9

+1.205.995.7153

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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Obsurvus Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

McCalla, AL

Services provided

35% Business Consulting

35% Call Center Services

30% Back Office Outsourcing

Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.
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McCalla, AL

228222 Charles Collier Ln
McCalla, AL 35111
2 - 5

(866) 639-0311

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Anglin Reichmann Armstrong, PC

Not yet reviewed

Undisclosed

$200 - $300 / hr

50 - 249

Huntsville, AL

Services provided

35% Financial Advising & Planning

15% Back Office Outsourcing

15% Business Consulting +5 services

10% Financial Consulting

10% HR Consulting

5% Commercial Financing

5% Contract Manufacturing

5% Finance & Accounting Outsourcing (FAO)

Anglin Reichmann Armstrong, PC is a midsize Financial Advising & Planning company. Established in 1990, the team offers Financial Advising & Planning and Business Consulting.
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Pensacola, FL

25 West Government Street
Pensacola, FL 32502
21 - 30

(850) 438-3622

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PlanNext, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montgomery, AL

Services provided

100% Customer Service Outsourcing

PlanNext, Inc. Is a Customer Service Outsourcing company. Their team is located in Montgomery, Alabama. The company provides Customer Service Outsourcing.
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Montgomery, AL

114 Turner Blvd
Montgomery, AL 36113
6 - 9

888.290.4584

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Tech Promo LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Prichard, AL

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Tech Promo LLC is a midsize Prichard, Alabama-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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Prichard, AL

4601 West Station Road
Prichard, AL 36613
1

2513014713

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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Slocomb, AL

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Orange Park, FL

198 Arora Blvd., Apt. 607
Orange Park, FL 32073
2 - 5

8883928488

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Premier Answering Service of Alabama

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pelham, AL

Services provided

52% Customer Service Outsourcing

36% Call Center Services

12% Back Office Outsourcing

Premier Answering Service of Alabama is a small Customer Service Outsourcing company. Launched in 2008, the team offers Customer Service Outsourcing and Call Center Services.
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Pelham, AL

3363 Pelham Parkway, Suite A
Pelham, AL 35124

+1.205.380.7500

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The Legacy Connection

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tuscaloosa, AL

Services provided

70% Call Center Services

30% Customer Service Outsourcing

The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.
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Tuscaloosa, AL

2810 7th St
Tuscaloosa, AL 35401

+1.800.250.5160

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Hazel Optics Technologies, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hazel Green, AL

Services provided

50% Staffing

30% Corporate Training & Coaching

20% Back Office Outsourcing

Established in 2020, Hazel Optics Technologies, LLC is a Staffing company. The team focuses on Staffing and Corporate Training & Coaching.
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Hazel Green, AL

Elledge Farm Drive
Hazel Green, AL 35750
2 - 5

256-919-4674

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IMMIX Strategic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mobile, AL

Services provided

20% Email Marketing

20% Marketing Strategy

20% Sales Outsourcing +3 services

20% Web Design

10% Content Marketing

10% Content Writing Services

IMMIX Strategic is a small Marketing Strategy company established in 2020. Their team offers Marketing Strategy and Email Marketing.
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Mobile, AL

3001 Mill Street,
Mobile, AL 36607
2 - 5

+1.251.388.1833

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Alabama 811

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fultondale, AL

Services provided

100% Call Center Services

Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.
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Fultondale, AL

3104 Bates Ln
Fultondale, AL 35068

+1.205.731.3200

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American Helping Hands

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Birmingham, AL

Services provided

100% Call Center Services

Based in Birmingham, Alabama, American Helping Hands is a small phone answering service. The team offers Call Center Services.
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Birmingham, AL

2717 7th Ave S #302
Birmingham, AL 35233

1.877.275.7317

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Tele-Sec Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Florence, AL

Services provided

100% Call Center Services

Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.
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Florence, AL

214 N. Court St.
Florence, AL 35630

+1.256.767.2727

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Professional Communication Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntsville, AL

Services provided

100% Call Center Services

Professional Communication Services is an answering service company. Their team is located in Huntsville, Alabama and specializes in Call Center Services.
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Huntsville, AL

101 Bob Wallace Ave SW # B1
Huntsville, AL 35801
1

+1.256.536.3621

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Professional Wiregrass Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dothan, AL

Services provided

100% Call Center Services

Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.
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Dothan, AL

4929 US-84
Dothan, AL 36301

+1.334.793.8255

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DLS Medical Billing and Coding LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Goodwater, AL

Services provided

60% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching

DLS Medical Billing and Coding LLC is a Back Office Outsourcing company. They were launched in 2018, and their services include Back Office Outsourcing and Business Consulting.
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Goodwater, AL

1288 Coosa County Road 52
Goodwater, AL 35072
1

+1.800.339.8238

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SearchExpress Document Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hoover, AL

Services provided

40% Document Digitization & Management

20% AI Consulting

20% AI Development +1 service

20% ERP Consulting and SI

SearchExpress Document Management is a Document Digitization & Management company. The Hoover, Alabama-based team focuses on Document Digitization & Management and ERP consulting and SI.
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Hoover, AL

5346 Stadium Trace Parkway
Hoover, AL 35244
1

+1.205.985.7686

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Gas Pos

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vestavia Hills, AL

Services provided

30% Custom Software Development

20% Back Office Outsourcing

20% IT Managed Services +3 services

10% Accounting

10% Cloud Consulting & SI

10% Market Research

Custom software development company Gas Pos was established in 2016. The firm provides Custom Software Development and IT managed services, and is small.
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Vestavia Hills, AL

2871 Acton Road , Suite 201
Vestavia Hills, AL 35243
2 - 5

800-209-1241

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3 Squared Technology LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pike Road, AL

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Custom Software Development +1 service

25% HR Consulting

3 Squared Technology LLC is a software development company. Based in Pike Road, Alabama, the agency provides Custom Software Development and Back Office Outsourcing.
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Pike Road, AL

270 New Providence
Pike Road, AL 36064

334.730.8950

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Lawyers Writing for Lawyers

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Birmingham, AL

Services provided

20% Content Marketing

20% Social Media Marketing

15% Content Writing Services +3 services

15% Email Marketing

15% Public Relations

15% Sales Outsourcing

Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.
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Birmingham, AL

850 Corporate PKWY #114
Birmingham, AL 35242
1

+1.205.994.0616

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Aglow Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Daphne, AL

Services provided

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% Branding

10% Content Marketing

10% Email Marketing

10% Market Research

Aglow Digital is a Daphne, Alabama-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.
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Daphne, AL

808 Daphne Ave, P.O Box 1741,
Daphne, AL 36526
1

+1.251.346.4569

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