Top BPO Companies in Alabama

Ratings Updated: August 5, 2026

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25 Companies

Country: United States

State: Alabama

List of the Top Alabama BPO Services

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What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Alabama

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

ROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alabama

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Alabama

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Open to feedback
Clients have consistently praised Top Customer Service for their responsiveness and openness to feedback. One client noted their team's adaptability, highlighting that they quickly made adjustments to meet expectations. Another review emphasized their structured project management and clear communication, stating that they were receptive to feedback throughout the engagement. Overall, sentiment regarding their openness to feedback is highly positive, suggesting a strong commitment to client satisfaction and continuous improvement.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Construction Company

5.0 Feb 20, 2026

Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.
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16 of 16 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Alabama

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Intelus Agency

5.0 9 reviews

$1,000+

< $25 / hr

10 - 49

Athens, AL

Services provided

34% Other Digital Marketing

33% Back Office Outsourcing

33% Sales Outsourcing

Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

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Reviews mention Unique expertise
Clients have consistently praised Intelus Agency for their unique expertise, particularly in LinkedIn marketing. One client noted their 'great communication' and 'full-funnel approach,' highlighting the agency's effectiveness in targeting the right audiences. Another client appreciated the agency's thorough understanding of their business objectives, stating they took 'great care' in their work. Overall, feedback reflects a strong sentiment of satisfaction regarding Intelus's specialized knowledge and collaborative approach.

LinkedIn Management for Digital Signage Service

5.0 Aug 30, 2022

Intelus' communication throughout the campaign was great. I really liked the full-funnel approach and LinkedIn expertise they brought.
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Industry Experience

Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.
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Software Media IT Services Consulting Real estate

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4)

What Clients Have Said
Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
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Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)

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Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

20% Back Office Outsourcing

20% Content Marketing

15% Customer Service Outsourcing +4 services

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

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Reviews mention Creative
Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry.

Business Services for Financial Lending Company

5.0 Jul 8, 2021

Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)

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Afni, Inc.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Opelika, AL

Services provided

38% Customer Service Outsourcing

25% Back Office Outsourcing

13% Executive Search +2 services

12% Call Center Services

12% HR Outsourcing

Afni, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is headquartered in Opelika, Alabama.
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ASK

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montgomery, AL

Services provided

50% Back Office Outsourcing

30% Customer Service Outsourcing

20% Call Center Services

ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.
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ibml

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Irondale, AL

Services provided

100% Back Office Outsourcing

Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
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JL Morgan & Associates, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Birmingham, AL

Services provided

100% Call Center Services

Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.
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Obsurvus Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

McCalla, AL

Services provided

35% Business Consulting

35% Call Center Services

30% Back Office Outsourcing

Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.
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Anglin Reichmann Armstrong, PC

Not yet reviewed

Undisclosed

$200 - $300 / hr

50 - 249

Huntsville, AL

Services provided

35% Financial Advising & Planning

15% Back Office Outsourcing

15% Business Consulting +5 services

10% Financial Consulting

10% HR Consulting

5% Commercial Financing

5% Contract Manufacturing

5% Finance & Accounting Outsourcing (FAO)

Anglin Reichmann Armstrong, PC is a midsize Financial Advising & Planning company. Established in 1990, the team offers Financial Advising & Planning and Business Consulting.
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PlanNext, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montgomery, AL

Services provided

100% Customer Service Outsourcing

PlanNext, Inc. Is a Customer Service Outsourcing company. Their team is located in Montgomery, Alabama. The company provides Customer Service Outsourcing.
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Tech Promo LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Prichard, AL

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Tech Promo LLC is a midsize Prichard, Alabama-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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S & E Group, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Slocomb, AL

Services provided

45% Customer Service Outsourcing

40% Staffing

15% Call Center Services

In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
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Slocomb, AL

697 South Park Road
Slocomb, AL 36375
2 - 5

8883928488

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The Legacy Connection

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tuscaloosa, AL

Services provided

70% Call Center Services

30% Customer Service Outsourcing

The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.
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Brilliant Data Solutions

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Dothan, AL

Services provided

40% Back Office Outsourcing

20% Document Digitization & Management

15% Business Consulting +2 services

15% CRM Consulting and SI

10% Transcription

Brilliant Data Solutions is a Back Office Outsourcing company. Based in Dothan, Alabama, the company focuses on Back Office Outsourcing and Document Digitization & Management.
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Hazel Optics Technologies, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hazel Green, AL

Services provided

50% Staffing

30% Corporate Training & Coaching

20% Back Office Outsourcing

Established in 2020, Hazel Optics Technologies, LLC is a Staffing company. The team focuses on Staffing and Corporate Training & Coaching.
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IMMIX Strategic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mobile, AL

Services provided

20% Email Marketing

20% Marketing Strategy

20% Sales Outsourcing +3 services

20% Web Design

10% Content Marketing

10% Content Writing Services

IMMIX Strategic is a small Marketing Strategy company established in 2020. Their team offers Marketing Strategy and Email Marketing.
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Alabama 811

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fultondale, AL

Services provided

100% Call Center Services

Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.
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Tele-Sec Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Florence, AL

Services provided

100% Call Center Services

Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.
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Professional Communication Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Huntsville, AL

Services provided

100% Call Center Services

Professional Communication Services is an answering service company. Their team is located in Huntsville, Alabama and specializes in Call Center Services.
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Professional Wiregrass Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dothan, AL

Services provided

100% Call Center Services

Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.
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DLS Medical Billing and Coding LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Goodwater, AL

Services provided

60% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching

DLS Medical Billing and Coding LLC is a Back Office Outsourcing company. They were launched in 2018, and their services include Back Office Outsourcing and Business Consulting.
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SearchExpress Document Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hoover, AL

Services provided

40% Document Digitization & Management

20% AI Consulting

20% AI Development +1 service

20% ERP Consulting and SI

SearchExpress Document Management is a Document Digitization & Management company. The Hoover, Alabama-based team focuses on Document Digitization & Management and ERP consulting and SI.
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Gas Pos

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vestavia Hills, AL

Services provided

30% Custom Software Development

20% Back Office Outsourcing

20% IT Managed Services +3 services

10% Accounting

10% Cloud Consulting & SI

10% Market Research

Custom software development company Gas Pos was established in 2016. The firm provides Custom Software Development and IT managed services, and is small.
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3 Squared Technology LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pike Road, AL

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Custom Software Development +1 service

25% HR Consulting

3 Squared Technology LLC is a software development company. Based in Pike Road, Alabama, the agency provides Custom Software Development and Back Office Outsourcing.
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Lawyers Writing for Lawyers

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Birmingham, AL

Services provided

20% Content Marketing

20% Social Media Marketing

15% Content Writing Services +3 services

15% Email Marketing

15% Public Relations

15% Sales Outsourcing

Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.
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Aglow Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Daphne, AL

Services provided

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% Branding

10% Content Marketing

10% Email Marketing

10% Market Research

Aglow Digital is a Daphne, Alabama-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Intelus Agency

2 Lambent Marketing

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Alabama BPO Services

Intelus Agency

$1,000+

< $25 / hr

10 - 49

Athens, AL

Ability to deliver

30.9/40.0

16.2/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

66% Back Office Outsourcing

34% Other

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Lambent Marketing

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Ability to deliver

27.2/40.0

16.2/20 Reviews

5.9/10 Clients & Experience

5.2/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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Afni, Inc.

Undisclosed

Undisclosed

1,000 - 9,999

Opelika, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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ASK

Undisclosed

Undisclosed

250 - 999

Montgomery, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ibml

Undisclosed

Undisclosed

250 - 999

Irondale, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
JL Morgan & Associates, Inc.

Undisclosed

Undisclosed

50 - 249

Birmingham, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Obsurvus Solutions

Undisclosed

Undisclosed

2 - 9

McCalla, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
Anglin Reichmann Armstrong, PC

Undisclosed

$200 - $300 / hr

50 - 249

Huntsville, AL

Ability to deliver

5.9/40.0

0/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
PlanNext, Inc.

Undisclosed

Undisclosed

2 - 9

Montgomery, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Tech Promo LLC

$1,000+

$25 - $49 / hr

50 - 249

Prichard, AL

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
S & E Group, LLC

$1,000+

< $25 / hr

10 - 49

Slocomb, AL

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
The Legacy Connection

Undisclosed

Undisclosed

10 - 49

Tuscaloosa, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Brilliant Data Solutions

$1,000+

Undisclosed

Freelancer

Dothan, AL

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Hazel Optics Technologies, LLC

Undisclosed

Undisclosed

2 - 9

Hazel Green, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
IMMIX Strategic

Undisclosed

Undisclosed

2 - 9

Mobile, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Alabama 811

Undisclosed

Undisclosed

10 - 49

Fultondale, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Tele-Sec Communications

Undisclosed

Undisclosed

10 - 49

Florence, AL

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website

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