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Top Call Center Services & Voice Services in Alabama

Ratings Updated: January 14, 2026
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2 Leaders 15 Contenders

19 Companies

Country: United States
State: Alabama

List of the Top Alabama Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Proactive

    The client feedback regarding the proactive nature of SalesRoads and VSA, Inc. highlights their initiative and responsiveness. For instance, one client noted SalesRoads 'takes initiative with getting ahead of certain trends,' while another emphasized VSA, Inc.'s 'extreme involvement' and 'proactive' problem-solving approach. Overall, clients expressed strong satisfaction, pointing out the companies' ability to anticipate needs and communicate effectively, which contributed significantly to the success of their projects.
    • Lead Generation for Risk Management Software Company
      5.0 Oct 2, 2024

      SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.

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    • Cold Calling for Registered Agent Service Provider
      5.0 Apr 29, 2019

      SalesRoads is quick to find that information. They also sometimes identify what prospective clients need that they are not currently getting—an assessment they make before they ever reach the client on the phone. SalesRoads has been very proactive in their efforts to secure as many new sales as possible.

      Read Full Review
    • Lead Generation Campaigns for Grant Writing Company
      5.0 Oct 23, 2018

      I didn’t have to analyze each suggestion for pitfalls. Instead, they proactively communicate potential issues within each campaign and get ahead of problems. There was a lot of back and forth during the engagement’s early stages as they scrutinized various data points.

      Read Full Review
    • Appointment Setting for Plumbing Manufacturing Company
      5.0 Aug 13, 2019

      VSA, Inc was extremely involved in the process and was proactive in solving any issues. They made the process easy from start to finish. Their communication skills were great, and they always responded to us within 24 hours.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for SalesRoads highlights a positive sentiment, with clients noting effective appointment setting and responsiveness. One client from Grw reported receiving approximately four qualified meetings weekly, attributing their success to SalesRoads' dedicated sales development representatives. While project management is generally timely, clients suggest that SalesRoads could enhance their value by providing more expert opinions. Overall, the reviews reflect satisfaction with the service provided.
    Read 1 Recent Review
    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    More responsive than most other service providers

    Select VoiceCom is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Savannah, GA

    4 Cedar Cove
    Savannah, GA 31410

    1

    4783064144

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  • Intelus Agency Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Services provided

    34% Other Digital Marketing
    33% Back Office Outsourcing
    33% Sales Outsourcing

    Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

    See all 9 projects

    Reviews mention Exceptional results

    Intelus Agency has received exceptional feedback for their results, particularly in lead generation and network expansion. A CEO noted their ability to unlock access to key decision-makers, generating at least six sales opportunities despite a long sales cycle. Their organized project management and agile response to client needs were highly praised, with one client highlighting their skill in simplifying complex messaging. Overall, clients expressed satisfaction with the agency's strategic approach and valuable insights.
    • Outreach Services for Interactive Shopping Platform
      5.0 Jul 7, 2023

      Intelus Agency helped us leverage LinkedIn to expand my personal connections and the network of 2 of my employees. The outreach service unlocked access to important decision-makers in the industry, and the best practices they shared for LinkedIn lead generation have been very helpful. Overall, they generated at least 6 sales opportunities. Our sales cycle is very long and the market is mostly unaware that in-content shopping even exists. With those challenges in mind, I feel that Intelus did an excellent job!

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    Industry Experience

    Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.

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    Select Industry to see insights

    Software Media IT Services Consulting Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
    Read All Reviews

    View projects from:

    Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)
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  • Lambent Outsourcing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4 services
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention Creative

    Clients have expressed a strong sentiment of creativity regarding Lambent Outsourcing. One client highlighted their 'ability to think outside the box,' noting that Lambent's approach was 'on a whole different level' compared to typical outsourcing firms. The seamless collaboration and innovative solutions provided by Lambent were pivotal in taking projects from concept to execution, showcasing their unique value in the industry.
    • Business Services for Financial Lending Company
      5.0 Jul 8, 2021

      Their ability to think outside the box was most impressive. A big issue in outsourcing and BPO work is that the companies tend to want to follow a script and that's it. Lambent Consulting was on a whole different level and was a major value add to our work.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Alabama

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Knowledgeable

    Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.
    • Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
      5.0 Feb 12, 2024

      Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.

      Read Full Review
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    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Proactive

    The sentiment regarding proactivity from clients of Business & Services Solutions is overwhelmingly positive. Clients noted the company's ability to anticipate needs and identify gaps without waiting for direction. For instance, they appreciated the proactive outreach initiatives, such as preemptively training staff for product launches and proposing adjustments to improve service delivery. One client highlighted their proactive communication during a crisis, where a representative offered assistance beyond the contractual obligations. Overall, clients felt that this proactive mindset significantly enhanced their operational efficiency and customer satisfaction.
    • Customer Service Outsourcing for AI Consultancy
      5.0 Jun 19, 2025

      Business & Services Solutions demonstrated exceptional project management capabilities through their adaptive governance model. Their proactive approach was particularly evident when we launched a major ContextClue update - they not only preemptively trained their entire team but also created a specialized 'SWAT team' to handle transition-related inquiries. Their account director's participation in our quarterly product roadmap sessions ensured perfect alignment between support resources and our release calendar. What we found most impressive and unique about Business & Services Solutions was their rare combination of technical depth and client service excellence. Their proactive approach to partnership was equally remarkable - when they identified recurring questions about LLM fine-tuning costs, they collaborated with our team to develop an interactive pricing calculator that significantly reduced related inquiries.

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    • Call Center Services for Concrete Technology Firm
      5.0 Jun 20, 2025

      What set BSS apart was their commitment to understanding our industry. Unlike generic call centers, their agents underwent rigorous training in concrete science, enabling them to speak confidently about slump tests, maturity curves, and electrochemical corrosion principles. This technical depth minimized escalations and built trust with our clients. Additionally, their proactive approach—such as identifying recurring sensor placement issues and creating a best practices guide—demonstrated a partnership mindset rather than a transactional vendor relationship.

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    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs.

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    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      While the overall collaboration with BSS Solution has been highly positive, there are a few areas where further optimization could enhance their service delivery even more: 1. Proactive Suggestion of Process Improvements. Although BSS Solution efficiently follows the processes provided, encouraging a more proactive approach in suggesting workflow improvements or automation opportunities would add strategic value, especially over the long term.

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    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      While Business & Services Solutions (BSS) has delivered a solid and reliable service overall, there are a few areas where enhancements could further elevate their performance: 1. More Proactive Communication. At times, communication tended to be reactive rather than anticipatory. A more proactive approach in reporting potential issues or suggesting operational optimizations early on would improve overall responsiveness and strategic alignment.

      Read Full Review
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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Team players

    Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.
    • Call Center Services for Call Center Outsourcing Firm
      4.5 Feb 11, 2023

      The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • The Results Companies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Mobile, AL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    The Results Companies is an answering service based in Mobile, Alabama. They offer Call Center Services and Customer Service Outsourcing.

    Read more
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  • JL Morgan & Associates, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Services provided

    100% Call Center Services

    Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.

    Read more
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  • ASK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Services provided

    20% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing

    ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.

    Read more
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  • Obsurvus Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Services provided

    35% Call Center Services
    35% Business Consulting
    30% Back Office Outsourcing

    Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.

    Read more
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  • Afni, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Services provided

    12% Call Center Services
    38% Customer Service Outsourcing
    25% Back Office Outsourcing +2 services
    13% Executive Search
    12% HR Outsourcing

    Afni, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is headquartered in Opelika, Alabama.

    Read more
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  • Featured

    What are Featured Providers?

    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects
    5 of 6 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, Belkins has received overwhelmingly positive feedback for their lead generation services. Clients praised their expertise in refining ideal customer profiles and executing effective outreach strategies, resulting in significant appointment bookings. One client reported achieving 78 qualified appointments and a 3.6x ROI, while another noted 137 booked demos with strong lead quality. Communication and project management were consistently highlighted as clear and organized. Overall, clients expressed high satisfaction with the results and ongoing collaboration.
    Read 6 Recent Reviews
    45 of 48 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for E-Commerce Dev Agency

    5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
    Read 48 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
    Read All Reviews

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    United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
    Read All Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    London, England

    96 Kensington High Street
    London, England W8 4SG

    31 - 40

    See All Locations (3)
    View Profile Visit Website
  • Tech Promo LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Tech Promo LLC is a midsize Prichard, Alabama-based Business Consulting company. Their services include Business Consulting and Call Center Services.

    Read more
    View Profile
  • Alabama 811 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Services provided

    100% Call Center Services

    Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.

    Read more
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  • Professional Communication Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Services provided

    100% Call Center Services

    Professional Communication Services is an answering service company. Their team is located in Huntsville, Alabama and specializes in Call Center Services.

    Read more
    View Profile
  • Professional Wiregrass Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Services provided

    100% Call Center Services

    Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.

    Read more
    View Profile
  • American Helping Hands Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Birmingham, AL

    Services provided

    100% Call Center Services

    Based in Birmingham, Alabama, American Helping Hands is a small phone answering service. The team offers Call Center Services.

    Read more
    View Profile
  • The Legacy Connection Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Tele-Sec Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Services provided

    100% Call Center Services

    Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.

    Read more
    View Profile
  • S & E Group, LLC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Huntersville, NC

    Services provided

    15% Call Center Services
    45% Customer Service Outsourcing
    40% Staffing

    In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.

    Read more
    View Profile
  • IMMIX Strategic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Services provided

    20% Email Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +3 services
    20% Web Design
    10% Content Marketing
    10% Content Writing Services

    IMMIX Strategic is a small Marketing Strategy company established in 2020. Their team offers Marketing Strategy and Email Marketing.

    Read more
    View Profile
  • Premier Answering Service of Alabama Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pelham, AL

    Services provided

    36% Call Center Services
    52% Customer Service Outsourcing
    12% Back Office Outsourcing

    Premier Answering Service of Alabama is a small Customer Service Outsourcing company. Launched in 2008, the team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Lawyers Writing for Lawyers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Birmingham, AL

    Services provided

    20% Content Marketing
    20% Social Media Marketing
    15% Content Writing Services +3 services
    15% Email Marketing
    15% Public Relations
    15% Sales Outsourcing

    Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.

    Read more
    View Profile
  • Aglow Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Daphne, AL

    Services provided

    15% Sales Outsourcing
    15% Search Engine Optimization
    15% Social Media Marketing +5 services
    15% Web Design
    10% Branding
    10% Content Marketing
    10% Email Marketing
    10% Market Research

    Aglow Digital is a Daphne, Alabama-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Intelus Agency
2 Lambent Outsourcing

List of the Top 2 Alabama Call Center Companies & Voice Services

  1. Intelus Agency Logotype

    Intelus Agency

    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Ability to deliver

    31.1/40.0
    16.4/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    33% Sales Outsourcing
    67% Other
    View Profile Visit Website
  2. Lambent Outsourcing Logotype

    Lambent Outsourcing

    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    5.9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  3. The Results Companies Logotype

    The Results Companies

    Undisclosed
    Undisclosed
    10,000+
    Mobile, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  4. JL Morgan & Associates, Inc. Logotype

    JL Morgan & Associates, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. ASK Logotype

    ASK

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  6. Obsurvus Solutions Logotype

    Obsurvus Solutions

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  7. Afni, Inc. Logotype

    Afni, Inc.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    12% Call Center Services
    88% Other
    View Profile Visit Website
  8. Tech Promo LLC Logotype

    Tech Promo LLC

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  9. Alabama 811 Logotype

    Alabama 811

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  10. Professional Communication Services Logotype

    Professional Communication Services

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  11. Professional Wiregrass Communications Logotype

    Professional Wiregrass Communications

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. American Helping Hands Logotype

    American Helping Hands

    Undisclosed
    Undisclosed
    10 - 49
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. The Legacy Connection Logotype

    The Legacy Connection

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  14. Tele-Sec Communications Logotype

    Tele-Sec Communications

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  15. S & E Group, LLC Logotype

    S & E Group, LLC

    $1,000+
    < $25 / hr
    10 - 49
    Huntersville, NC

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  16. IMMIX Strategic Logotype

    IMMIX Strategic

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  17. Premier Answering Service of Alabama Logotype

    Premier Answering Service of Alabama

    Undisclosed
    Undisclosed
    10 - 49
    Pelham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    36% Call Center Services
    64% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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