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Top Call Center Services & Voice Services in Alabama

Ratings Updated: August 25, 2026
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2 Leaders 14 Contenders

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16 Companies

Country: United States
State: Alabama

List of the Top Alabama Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    ROI CX Solutions Logotype

    ROI CX Solutions

    4.8 4 reviews
    Premier Verified
    $50,000+
    Undisclosed
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Content Moderation Services
    10% Data Annotation Services
    5% HR Outsourcing

    ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

    See all 4 projects

    Reviews mention Timely

    Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.
    • Staffing & Call Center Services for Event Company
      5.0 Jan 16, 2026

      They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.

      Read Full Review
    • Call Center Services for Software Dev Company
      4.5 Feb 25, 2026

      They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.

      Read Full Review
    • Call Center Services for Medical Marijuana Co
      4.5 Jan 16, 2026

      They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
    Read 1 Recent Review

    More responsive than most other service providers

    ROI CX Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Helpful

    Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.
    • Customer Support for Marketing & Advertising Company
      5.0 Aug 28, 2023

      Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.

      Read Full Review
    • Customer Support for Marketing & Advertising Company
      5.0 Aug 28, 2023

      Very enthusiastic people who are very proactive and keen to always help.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Transparent

    Overall, Helpware received positive feedback regarding their transparency in communication and project management. Clients appreciated their proactive approach, with one CMO noting their 'outstanding communication skills' and 'regular reports' that fostered a close-knit integration. Additionally, the leadership team's readiness for weekly meetings to align on workflows was highlighted as a key strength. This transparency contributed to high customer satisfaction and efficient project outcomes.
    • Centralization Process & Outsourcing Svcs for Treatment Firm
      5.0 Aug 18, 2021

      Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.

      Read Full Review
    • Customer Support Services for Grocery Delivery Company
      5.0 May 1, 2023

      The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow. More advanced notice for agent schedule changes and agent departures.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
    Read 1 Recent Review

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (7) Australia (1)
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  • Intelus Agency Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Services provided

    34% Other Digital Marketing
    33% Back Office Outsourcing
    33% Sales Outsourcing

    Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

    See all 9 projects

    Reviews mention Puts the customer first

    Intelus Agency consistently prioritizes client satisfaction, as highlighted by the feedback from a co-founder who praised their quick onboarding and responsiveness. The client noted the agency's genuine interest in understanding their business model and crafting effective content strategies. Regular communication from account managers ensured the client felt involved and valued throughout the project. Overall, the sentiment reflects a strong commitment to putting the customer first, enhancing engagement and satisfaction.
    • Social Media Marketing for SaaS Company
      5.0 Jun 22, 2022

      Our Account Manager Sebastian regularly reached out to ask for our feedback and make sure we were very happy with the service. I love how much of an interest they truly took in shingle. They really cared to understand our business model and our ideal customers and craft content strategies that worked well for attracting and engaging our prospects.

      Read Full Review
    Read All Reviews

    Industry Experience

    Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.

    Read All Reviews

    Select Industry to see insights

    Software Media IT Services Consulting Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
    Read All Reviews

    View projects from:

    Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)
    View Profile
  • Lambent Marketing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4 services
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

    See all 4 projects

    Reviews mention Understands their clients' needs

    Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.
    • Web Design for Consulting Company
      5.0 Nov 15, 2021

      They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.

      Read Full Review
    Read All Reviews

    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
    Read All Reviews

    View projects from:

    United States (2) Mexico (1) Philippines (1)
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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    Assistring LLC Logotype

    Assistring LLC

    5.0 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    20% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +2 services
    10% AI Agents
    10% HR Outsourcing

    Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

    See all 16 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.
    Read 1 Recent Review
    10 of 11 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Utility Company

    5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
    Read 11 Reviews

    Industry Experience

    Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.

    Read All Reviews

    Select Industry to see insights

    Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
    View Packages
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    A-SALES AB Logotype

    A-SALES AB

    4.9 83 reviews
    Premier Verified
    $1,000+
    $200 - $300 / hr
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

    See all 83 projects

    Reviews mention Efficient

    The overall sentiment regarding A-SALES AB's efficiency is highly positive, with clients commending their timely project management and organized execution. One client noted that deliverables were consistently completed on time, and another highlighted the seamless handover process for meetings. The proactive response to client needs and capability to refine strategies quickly were also appreciated, contributing to a perception of A-SALES AB as a reliable and efficient partner.
    • Sales Outsourcing for Business Location Consultancy
      5.0 Mar 13, 2025

      Their project management was highly organized and efficient.

      Read Full Review
    • Lead Generation for Video Editing Subscription Company
      5.0 Aug 17, 2025

      All deliverables were completed on time or ahead of schedule. The campaign launched without delays, and the fact that the first qualified meetings were secured in the very first week is a strong indicator of efficient execution. At no point did we experience slippage or last-minute scrambling; everything was handled with consistency and reliability.

      Read Full Review
    • Email Marketing Services for Consulting Company
      5.0 Mar 2, 2024

      Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.

      Read Full Review
    • Sales Outsourcing for Mechanical Parts Manufacturing Company
      5.0 Jul 22, 2026

      A-Sales managed the project in a highly professional and organized manner. Campaigns were launched on schedule, deliverables were consistently completed on time, and communication was clear throughout the engagement. The team provided regular updates on campaign performance, meeting quality, and market feedback, allowing us to make informed decisions quickly. Whenever we wanted to refine our target industries, ideal customer profile, or messaging, A-Sales responded promptly and implemented changes efficiently.

      Read Full Review
    • Lead Generation & Appointment-Setting for Bitcoin Mining Co
      5.0 Jul 22, 2026

      Their project management was organized, efficient, and easy to follow. Deliverables were completed within the agreed timelines, and we received clear updates without unnecessary meetings or reporting. Their team was responsive whenever we had questions or wanted to adjust the campaign, and they implemented changes quickly.

      Read Full Review
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    17 of 18 reviews are 5 stars
    7 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 18 times in the past 6 months

    In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
    Read 18 Recent Reviews
    22 of 23 Call Center Services reviews are 5 stars
    7 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 23 Reviews

    Industry Experience

    A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.

    Read All Reviews

    Select Industry to see insights

    Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting
    View Profile Visit Website
  • JL Morgan & Associates, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Services provided

    100% Call Center Services

    Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.

    Read more
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  • ASK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Services provided

    20% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing

    ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.

    Read more
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  • Obsurvus Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Services provided

    35% Call Center Services
    35% Business Consulting
    30% Back Office Outsourcing

    Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.

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  • Afni, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Services provided

    12% Call Center Services
    38% Customer Service Outsourcing
    25% Back Office Outsourcing +2 services
    13% Executive Search
    12% HR Outsourcing

    Afni, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is headquartered in Opelika, Alabama.

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  • Tech Promo LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Tech Promo LLC is a midsize Prichard, Alabama-based Business Consulting company. Their services include Business Consulting and Call Center Services.

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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

    See all 54 projects

    Reviews mention Communicative

    Overall, clients consistently praised Appointment Setter Online for their strong communication skills and responsiveness. Feedback highlighted their clarity in updates and timely follow-ups, which facilitated smooth project management. For instance, one client noted, "Communication was clear, and they maintained consistency in scheduling and follow-ups," while another stated, "They communicated effectively, provided regular updates, and consistently delivered appointments on time." This positive sentiment underscores their commitment to maintaining transparent and effective communication throughout the engagement.
    • Appointment Setting Services for Garage Repair Services Co
      5.0 Oct 30, 2025

      Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack. Appointment Setter Online's team has great communication skills and knows our product carefully.

      Read Full Review
    • Call Center Services for Nonprofit Organization
      5.0 Nov 29, 2025

      Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.

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    • Appointment Setting for Appliance Repair Company
      5.0 Dec 6, 2025

      Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent. They were responsive and adaptive: when we requested certain modifications, they implemented those changes promptly.

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    • Back Office Outsourcing for Auto Detailing Company
      5.0 Dec 18, 2025

      Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.

      Read Full Review
    • Back Office Outsourcing for Construction Company
      5.0 Dec 19, 2025

      The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.

      Read Full Review
    Read All Reviews
    4 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
    Read 4 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
    Read All Reviews
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
    View Profile Visit Website
  • Alabama 811 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Services provided

    100% Call Center Services

    Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.

    Read more
    View Profile
  • Professional Communication Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Services provided

    100% Call Center Services

    Professional Communication Services is an answering service company. Their team is located in Huntsville, Alabama and specializes in Call Center Services.

    Read more
    View Profile
  • Professional Wiregrass Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Services provided

    100% Call Center Services

    Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.

    Read more
    View Profile
  • The Legacy Connection Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Tele-Sec Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Services provided

    100% Call Center Services

    Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.

    Read more
    View Profile
  • S & E Group, LLC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Slocomb, AL

    Services provided

    15% Call Center Services
    45% Customer Service Outsourcing
    40% Staffing

    In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.

    Read more

    Slocomb, AL

    697 South Park Road
    Slocomb, AL 36375

    2 - 5

    8883928488

    See All Locations (4)
    View Profile
  • IMMIX Strategic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Services provided

    20% Email Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +3 services
    20% Web Design
    10% Content Marketing
    10% Content Writing Services

    IMMIX Strategic is a small Marketing Strategy company established in 2020. Their team offers Marketing Strategy and Email Marketing.

    Read more
    View Profile
  • Lawyers Writing for Lawyers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Birmingham, AL

    Services provided

    20% Content Marketing
    20% Social Media Marketing
    15% Content Writing Services +3 services
    15% Email Marketing
    15% Public Relations
    15% Sales Outsourcing

    Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.

    Read more
    View Profile
  • Aglow Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Daphne, AL

    Services provided

    15% Sales Outsourcing
    15% Search Engine Optimization
    15% Social Media Marketing +5 services
    15% Web Design
    10% Branding
    10% Content Marketing
    10% Email Marketing
    10% Market Research

    Aglow Digital is a Daphne, Alabama-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Intelus Agency
2 Lambent Marketing

List of the Top 2 Alabama Call Center Companies & Voice Services

  1. Intelus Agency Logotype

    Intelus Agency

    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Ability to deliver

    30.9/40.0
    16.2/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    33% Sales Outsourcing
    67% Other
    View Profile Visit Website
  2. Lambent Marketing Logotype

    Lambent Marketing

    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    5.9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  3. JL Morgan & Associates, Inc. Logotype

    JL Morgan & Associates, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  4. ASK Logotype

    ASK

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  5. Obsurvus Solutions Logotype

    Obsurvus Solutions

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  6. Afni, Inc. Logotype

    Afni, Inc.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    12% Call Center Services
    88% Other
    View Profile Visit Website
  7. Tech Promo LLC Logotype

    Tech Promo LLC

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  8. Alabama 811 Logotype

    Alabama 811

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  9. Professional Communication Services Logotype

    Professional Communication Services

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  10. Professional Wiregrass Communications Logotype

    Professional Wiregrass Communications

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  11. The Legacy Connection Logotype

    The Legacy Connection

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  12. Tele-Sec Communications Logotype

    Tele-Sec Communications

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. S & E Group, LLC Logotype

    S & E Group, LLC

    $1,000+
    < $25 / hr
    10 - 49
    Slocomb, AL

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  14. IMMIX Strategic Logotype

    IMMIX Strategic

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. Lawyers Writing for Lawyers Logotype

    Lawyers Writing for Lawyers

    Undisclosed
    Undisclosed
    2 - 9
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  16. Aglow Digital Logotype

    Aglow Digital

    Undisclosed
    Undisclosed
    2 - 9
    Daphne, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website

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Specialties

Outbound Lead Generation Appointment Setting Order Processing Answering Services Inbound Appointment Setting Third Party Verification Sales Outsourcing Telemarketing

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