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Top Call Center Services & Voice Services in Alabama

Ratings Updated: April 21, 2026
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2 Leaders 15 Contenders

19 Companies

Country: United States
State: Alabama

List of the Top Alabama Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Honest

    The feedback regarding VSA, Inc. highlights a strong sentiment of honesty and integrity. Clients appreciate their transparent communication, particularly when challenges arise, as noted when a representative prioritized the client's business needs over profit. Their team is recognized for understanding client requirements deeply, which fosters trust. Overall, clients express satisfaction with the team's dedication and ethical approach, indicating a reliable partnership built on open dialogue and genuine concern for client success.
    • Prospecting for IT Consulting Firm
      5.0 Aug 9, 2019

      I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.

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    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

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    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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    United States (61) Canada (2) Austria (1) Spain (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention High-quality work

    Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.

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    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Flexible

    The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.
    • Call Center Services for Hotel Booking Software Company
      5.0 Aug 21, 2023

      The team met all goals for implementation and was flexible when we needed to shift timing along the way.

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    • Call Center Services for Resume Builder Website
      5.0 Apr 29, 2021

      We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.

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    • Customer Service via Chat
      5.0 Feb 1, 2019

      Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    United States (7) Australia (1)
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  • Intelus Agency Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Services provided

    34% Other Digital Marketing
    33% Back Office Outsourcing
    33% Sales Outsourcing

    Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

    See all 9 projects

    Reviews mention Well-organized projects

    Clients consistently praised Intelus Agency for their well-organized project management. One CEO noted that Intelus ensured alignment on goals during the kickoff meeting and maintained regular communication through calls and updates. The agency's ability to pivot quickly to optimize results was highlighted as a strong asset. Overall, the sentiment reflects a high level of satisfaction with their structured approach and responsiveness, contributing significantly to project success.
    • Outreach Services for Interactive Shopping Platform
      5.0 Jul 7, 2023

      Intelus was very well organized from the start. Their kickoff meeting ensured we were well aligned from the start on our goals and expectations. We had regular calls and updates via Slack and email to stay in the loop about the progress.

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    Industry Experience

    Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.

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    Select Industry to see insights

    Software Media IT Services Consulting Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
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    Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)
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  • Lambent Outsourcing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4 services
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention Results-oriented

    Clients express a strong sentiment of satisfaction regarding Lambent Outsourcing's results-oriented approach. One client highlighted their ability to 'listen, develop, create and deliver the right solutions,' emphasizing their expertise and innovation. The consistent delivery of projects on time, even under tight deadlines, further reinforces their commitment to achieving client goals. Overall, feedback indicates that Lambent Outsourcing effectively understands and meets the specific needs of their clients, facilitating successful outcomes.
    • Web Design for Consulting Company
      5.0 Nov 15, 2021

      They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

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    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Alabama

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Knowledgeable

    Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.
    • Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
      5.0 Feb 12, 2024

      Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.

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    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

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    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alabama

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Easy to work with

    Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (6) Canada (1) Malaysia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 64 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

    See all 64 projects

    Reviews mention Collaborative

    Clients have consistently praised A-SALES AB for their collaborative approach, emphasizing the seamless integration and communication with internal teams. One client noted, 'It truly felt like a real collaboration rather than just a client-service relationship,' highlighting the company's commitment to working closely with clients. Another remarked on their 'highly responsive' nature and proactive problem-solving, which fosters a productive partnership. Overall, feedback reflects a strong sentiment of collaboration, with clients appreciating A-SALES AB's dedication to aligning efforts with their objectives.
    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.

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    • Lead Generation Services for Consulting Company
      5.0 Mar 15, 2025

      We frequently met to review our progress and tackle any issues, ensuring we stayed focused on our objectives. Their team was always accessible. It truly felt like a real collaboration rather than just a client-service relationship.

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    9 of 10 reviews are 5 stars
    6 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.
    Read 10 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    6 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • The Results Companies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Mobile, AL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    The Results Companies is an answering service based in Mobile, Alabama. They offer Call Center Services and Customer Service Outsourcing.

    Read more
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  • JL Morgan & Associates, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Services provided

    100% Call Center Services

    Call center service JL Morgan & Associates, Inc. Is headquartered in Birmingham, Alabama. They offer Call Center Services.

    Read more
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  • ASK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Services provided

    20% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing

    ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.

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  • Obsurvus Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Services provided

    35% Call Center Services
    35% Business Consulting
    30% Back Office Outsourcing

    Obsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.

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  • Afni, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Services provided

    12% Call Center Services
    38% Customer Service Outsourcing
    25% Back Office Outsourcing +2 services
    13% Executive Search
    12% HR Outsourcing

    Afni, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is headquartered in Opelika, Alabama.

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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alabama

    Services provided

    40% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing

    Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

    See all 16 projects

    Reviews mention Reliable

    Clients consistently highlight Assistring LLC's reliability, noting their operational control and ability to handle high volumes of inbound traffic seamlessly. One client emphasized their 'continuous performance and operational reliability' over five years, while another praised their unmatched multichannel support and impressive sales results. The company's proactive collaboration and flexibility further solidify their reputation as a dependable strategic partner, demonstrating a strong commitment to meeting client needs effectively.
    • Call Center Services for Consumer Electronics Retailer
      5.0 Feb 20, 2026

      The measurable outcomes from the project demonstrate progress and success through consistent monthly traffic of tens of thousands of inbound calls and hundreds of thousands of minutes handled smoothly. Additionally, there was continuous performance and operational reliability across five years of service. Their multichannel operational scope, sales results, and consistency over several years were unmatched, showcasing their reliability as a strategic partner.

      Read Full Review
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    10 of 11 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Utility Company

    5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
    Read 11 Reviews

    Industry Experience

    Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.

    Read All Reviews

    Select Industry to see insights

    Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

    View projects from:

    United States (6) England (5) Poland (1)
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  • Tech Promo LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Tech Promo LLC is a midsize Prichard, Alabama-based Business Consulting company. Their services include Business Consulting and Call Center Services.

    Read more
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  • Alabama 811 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Services provided

    100% Call Center Services

    Alabama 811 is an answering service company. Founded in 1975, their team offers Call Center Services.

    Read more
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  • Professional Communication Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Services provided

    100% Call Center Services

    Professional Communication Services is an answering service company. Their team is located in Huntsville, Alabama and specializes in Call Center Services.

    Read more
    View Profile
  • Professional Wiregrass Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Services provided

    100% Call Center Services

    Professional Wiregrass Communications, a call center service, is located in Dothan, Alabama. Their services include Call Center Services.

    Read more
    View Profile
  • American Helping Hands Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Birmingham, AL

    Services provided

    100% Call Center Services

    Based in Birmingham, Alabama, American Helping Hands is a small phone answering service. The team offers Call Center Services.

    Read more
    View Profile
  • The Legacy Connection Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Tele-Sec Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Services provided

    100% Call Center Services

    Tele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.

    Read more
    View Profile
  • S & E Group, LLC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Slocomb, AL

    Services provided

    15% Call Center Services
    45% Customer Service Outsourcing
    40% Staffing

    In Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.

    Read more

    Slocomb, AL

    697 South Park Road
    Slocomb, AL 36375

    2 - 5

    8883928488

    See All Locations (4)
    View Profile
  • IMMIX Strategic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Services provided

    20% Email Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +3 services
    20% Web Design
    10% Content Marketing
    10% Content Writing Services

    IMMIX Strategic is a small Marketing Strategy company established in 2020. Their team offers Marketing Strategy and Email Marketing.

    Read more
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  • Premier Answering Service of Alabama Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pelham, AL

    Services provided

    36% Call Center Services
    52% Customer Service Outsourcing
    12% Back Office Outsourcing

    Premier Answering Service of Alabama is a small Customer Service Outsourcing company. Launched in 2008, the team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Lawyers Writing for Lawyers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Birmingham, AL

    Services provided

    20% Content Marketing
    20% Social Media Marketing
    15% Content Writing Services +3 services
    15% Email Marketing
    15% Public Relations
    15% Sales Outsourcing

    Based in Birmingham, Alabama, Lawyers Writing for Lawyers is a small social media marketing firm. Their services include Social Media Marketing and Content Marketing.

    Read more
    View Profile
  • Aglow Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Daphne, AL

    Services provided

    15% Sales Outsourcing
    15% Search Engine Optimization
    15% Social Media Marketing +5 services
    15% Web Design
    10% Branding
    10% Content Marketing
    10% Email Marketing
    10% Market Research

    Aglow Digital is a Daphne, Alabama-based social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Intelus Agency
2 Lambent Outsourcing

List of the Top 2 Alabama Call Center Companies & Voice Services

  1. Intelus Agency Logotype

    Intelus Agency

    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Ability to deliver

    31.1/40.0
    16.4/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    33% Sales Outsourcing
    67% Other
    View Profile Visit Website
  2. Lambent Outsourcing Logotype

    Lambent Outsourcing

    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    5.9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  3. The Results Companies Logotype

    The Results Companies

    Undisclosed
    Undisclosed
    10,000+
    Mobile, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  4. JL Morgan & Associates, Inc. Logotype

    JL Morgan & Associates, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. ASK Logotype

    ASK

    Undisclosed
    Undisclosed
    250 - 999
    Montgomery, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  6. Obsurvus Solutions Logotype

    Obsurvus Solutions

    Undisclosed
    Undisclosed
    2 - 9
    McCalla, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  7. Afni, Inc. Logotype

    Afni, Inc.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Opelika, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    12% Call Center Services
    88% Other
    View Profile Visit Website
  8. Tech Promo LLC Logotype

    Tech Promo LLC

    $1,000+
    $25 - $49 / hr
    50 - 249
    Prichard, AL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  9. Alabama 811 Logotype

    Alabama 811

    Undisclosed
    Undisclosed
    10 - 49
    Fultondale, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  10. Professional Communication Services Logotype

    Professional Communication Services

    Undisclosed
    Undisclosed
    2 - 9
    Huntsville, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  11. Professional Wiregrass Communications Logotype

    Professional Wiregrass Communications

    Undisclosed
    Undisclosed
    2 - 9
    Dothan, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. American Helping Hands Logotype

    American Helping Hands

    Undisclosed
    Undisclosed
    10 - 49
    Birmingham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. The Legacy Connection Logotype

    The Legacy Connection

    Undisclosed
    Undisclosed
    10 - 49
    Tuscaloosa, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  14. Tele-Sec Communications Logotype

    Tele-Sec Communications

    Undisclosed
    Undisclosed
    10 - 49
    Florence, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  15. S & E Group, LLC Logotype

    S & E Group, LLC

    $1,000+
    < $25 / hr
    10 - 49
    Slocomb, AL

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  16. IMMIX Strategic Logotype

    IMMIX Strategic

    Undisclosed
    Undisclosed
    2 - 9
    Mobile, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  17. Premier Answering Service of Alabama Logotype

    Premier Answering Service of Alabama

    Undisclosed
    Undisclosed
    10 - 49
    Pelham, AL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    36% Call Center Services
    64% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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