Top Call Center Services & Voice Services in Jacksonville
0 Leaders 15 Contenders
19 Companies
List of the Top Jacksonville Call Center Companies & Voice Services
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$50,000+Undisclosed1,000 - 9,999Serves Jacksonville, FLServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Flexible
Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.-
Design & SMM for Graphic Design Firm & Online Shop
4.5 Jan 13, 2021The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAtlantic Locksmith Store is a Business Consulting company. The team is in Jacksonville, Florida, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Aqua Locksmith Store is headquartered in Jacksonville, Florida. Established in 1987, the team provides Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Orange Park, FL
Services provided
15% Call Center Services45% Customer Service Outsourcing40% StaffingIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
Read moreSee All Locations (4)Orange Park, FL
198 Arora Blvd., Apt. 607
Orange Park, FL 320732 - 5
8883928488
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
55% Corporate Training & Coaching25% Business Consulting10% Sales Outsourcing +2 services5% CRM Consulting and SI5% Financial ConsultingSee all 4 projectsAccountability Now is a strategic consulting firm specializing in business development, sales mentorship, and leadership coaching across varying industries. The reviews reflect a consistent positive sentiment, highlighting their timely project delivery, expert guidance, and relationship-focused approach, with 100% of clients citing growth in sales or lead generation. Clients also emphasize the company's ability to tailor strategies to specific needs, with no significant areas for improvement noted.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Accountability Now's competitive pricing and perceived value for money. For instance, a CEO noted that Accountability Now provided 'good value for cost' and fit within their budget, while another emphasized the team's ability to deliver significant results for their investment. Overall, feedback reflects a positive sentiment regarding the company's pricing structure and the tangible benefits received, suggesting that clients feel they receive substantial returns on their financial commitments.Was this helpful?
More responsive than most other service providers
Get in TouchAccountability Now is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$300+ / hr2 - 9Jacksonville, FL
Services provided
10% Call Center Services20% IT Managed Services15% Cloud Consulting & SI +5 services15% Cybersecurity15% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% IT Staff AugmentationFounded in 2018, Jacksonville IT Solutions, Medical and Dental IT Services is an IT managed services company. The agency focuses on IT managed services and cloud consulting & SI.
Read moreSee All Locations (2)Jacksonville, FL
3545 St Johns Bluff Rd S Ste 1
Jacksonville, FL 322462 - 5
9049908477
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$1,000+$50 - $99 / hr10 - 49Jacksonville, FL
Services provided
10% Content Marketing10% Conversion Optimization10% Demand Generation Marketing +7 services10% Digital Strategy10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI DesignExalt Marketing LLC is a Marketing Strategy company. They are headquartered in Jacksonville, Florida, and their services include Marketing Strategy and Digital Strategy.
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$1,000+Undisclosed2 - 9Ponte Vedra Beach, FL
Services provided
100% Sales OutsourcingPipeUp is a Sales Outsourcing company. Launched in 2022, the firm focuses on Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
20% AI Development10% Advertising10% Business Consulting +6 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingMECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
10% AI Development10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web DevelopmentEstablished in 2015, Automate Scale, a small Content Marketing company, is located in Jacksonville, Florida. Their services include Content Marketing and Email Marketing.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Ponte Vedra Beach, FL
Services provided
20% Fractional CMO Services20% Pay Per Click20% Sales Outsourcing +3 services20% Search Engine Optimization10% Content Marketing10% Content Writing ServicesIntegrated Growth Parnters is a SEO services firm launched in 2022. The small team specializes in Search Engine Optimization and Pay Per Click.
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$5,000+$100 - $149 / hr2 - 9Jacksonville, FL
Services provided
20% Advertising20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Email Marketing10% Sales OutsourcingPerspective Edge is an Advertising company founded in 2013. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
10% Call Center Services20% Pay Per Click20% Search Engine Optimization +5 services10% Content Marketing10% Custom Software Development10% E-Commerce Development10% UX/UI Design10% Web DevelopmentCheric Information Network Technologies Pvt. Ltd. Is a Jacksonville, Florida-based SEO services firm. The team specializes in Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr50 - 249Palm Coast, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Palm Coast, FL
11 Commerce Boulevard
Palm Coast, FL 3216410 - 15
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
50% BI & Big Data Consulting & SI50% Sales OutsourcingBusiness intelligence company and Sales Outsourcing company Intoli was launched in 2015. The team offers BI & big data consulting & SI and Sales Outsourcing and is in Gainesville, Florida.
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UndisclosedUndisclosed1,000 - 9,999Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Corporate Training & Coaching +1 service25% HR ConsultingSum Total Systems Inc is a call center company. The team focuses on Call Center Services and Corporate Training & Coaching, and the company is based in Gainesville, Florida.
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UndisclosedUndisclosed10,000+Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Corporate Training & Coaching +1 service25% Public RelationsFounded in 1978, Three Rivers Legal Services Inc is an answering service company. Their services include Call Center Services and Corporate Training & Coaching.
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$1,000+< $25 / hr50 - 249Gainesville, FL
Services provided
10% Call Center Services20% Accounting20% Custom Software Development +4 services20% Digital Strategy10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingRccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Social Media Marketing +1 service25% Web DevelopmentSwap Your Auto, a division of Brockport Development, LLC is a phone answering service. Established in 2014, the team specializes in Call Center Services and Business Consulting.
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List of the Top Jacksonville Call Center Companies & Voice Services
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Jacksonville, FL
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Orange Park, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
25.9/40.016.8/20 Reviews5/10 Clients & Experience4.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$300+ / hr2 - 9Jacksonville, FL
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49Jacksonville, FL
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9Ponte Vedra Beach, FL
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Ability to deliver
4.3/40.00/20 Reviews0.6/10 Clients & Experience3.7/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
UndisclosedUndisclosed2 - 9Ponte Vedra Beach, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr50 - 249Palm Coast, FL
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed2 - 9Gainesville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other
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