Top Call Center Services & Voice Services in Jacksonville
0 Leaders 15 Contenders
19 Companies
List of the Top Jacksonville Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Serves Jacksonville, FLServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Accessible
SalesRoads has received positive feedback regarding their accessibility, with clients noting their availability and responsiveness. One client emphasized that SalesRoads was 'completely accessible and always available,' facilitating regular communication through weekly conference calls. Another client praised their patience and helpfulness, stating they adapt well to the client's needs. Overall, clients appreciate the proactive support and commitment to understanding their business, highlighting the company's strong customer service ethos.-
Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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Appointment Setting for Industrial Automation Company
4.5 Nov 6, 2019They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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Lead Generation for Data Backup Company
5.0 Oct 24, 2018They were completely accessible and always available. They kept me updated, and we had weekly conference calls to track progress.
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4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Jacksonville, FLServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of six eleven global services as a key strength. For instance, one client noted their ability to provide timely and adaptable outsourcing support as operational needs arose. Another client emphasized their responsiveness to changing requirements and effective project management, which ensured services were delivered on time. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating how it contributes to maintaining smooth business operations.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Back Office Outsourcing for BPO Company
4.5 Sep 28, 2026SixEleven Global Services and Solutions provided timely and flexible outsourcing support to meet the company’s operational requirements as needed. The engagement helped address staffing and resource needs, ensured the completion of assigned tasks within agreed timelines, and reduced operational gaps during periods of increased demand. Overall, SIC Eleven Global Services and Solutions contributed to maintaining smooth business operations by providing additional external support whenever required.
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Back Office Outsourcing for BPO Company
4.5 Sep 28, 2026The service provider demonstrated effective project management by responding promptly to the company’s requests and providing the necessary outsourcing support as needed. Requested services and assigned items were delivered within the agreed timelines, and they remained responsive to changing requirements and operational needs. Overall, they were flexible and maintained clear communication throughout the engagement to ensure that the company’s requirements were addressed efficiently.
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Back Office Outsourcing for BPO Company
4.5 Sep 28, 2026What we found most impressive about SixEleven Global Services and Solutions was their flexibility and responsiveness to our changing operational needs. They were able to provide outsourcing support whenever required and adapt their services based on our specific requirements. Their ability to respond promptly and provide the appropriate resources and support helped ensure continuity and efficiency in our operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAtlantic Locksmith Store is a Business Consulting company. The team is in Jacksonville, Florida, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Aqua Locksmith Store is headquartered in Jacksonville, Florida. Established in 1987, the team provides Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Orange Park, FL
Services provided
15% Call Center Services45% Customer Service Outsourcing40% StaffingIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
Read moreSee All Locations (4)Orange Park, FL
198 Arora Blvd., Apt. 607
Orange Park, FL 320732 - 5
8883928488
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
55% Corporate Training & Coaching25% Business Consulting10% Sales Outsourcing +2 services5% CRM Consulting and SI5% Financial ConsultingSee all 4 projectsAccountability Now is a strategic consulting firm specializing in business development, sales mentorship, and leadership coaching across varying industries. The reviews reflect a consistent positive sentiment, highlighting their timely project delivery, expert guidance, and relationship-focused approach, with 100% of clients citing growth in sales or lead generation. Clients also emphasize the company's ability to tailor strategies to specific needs, with no significant areas for improvement noted.
Reviews mention Knowledgeable
Clients consistently highlight Accountability Now's extensive knowledge and expertise, noting that team members like Don offer effective solutions to challenges. One client praised the knowledgeable coaches for significantly improving their business's sales performance. Another emphasized the team's ability to mentor leadership and streamline processes, showcasing a commitment to client success. Overall, the sentiment regarding Accountability Now's knowledge is overwhelmingly positive, with clients appreciating their strategic insights and guidance.-
Business Consulting & Marketing for Custom Software Dev Co
5.0 Dec 13, 2023Don is knowledgeable and always has a solution to your problems. He goes above and beyond to ensure our company is successful.
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Business Services for IT Company
5.0 Dec 12, 2023The knowledgeable coaches are impressive and unique about this company.
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Sales Consulting & Mktg Strategy for Design Consulting Co
5.0 Jan 2, 2024Accountability Now has empowered our leadership and sales team to step into new territories and roles, increasing our team's knowledge and helping us go the extra mile. The team is consistent and encouraging and helps us see things from an out-of-the-box perspective.
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Industry Experience
Accountability Now has demonstrated expertise across various industries including information technology, design, and custom software development. Clients frequently commend their strength in business development, strategic coaching, and sales mentorship, highlighting significant improvements in sales growth and marketing effectiveness. Overall, the sentiment across industries is highly positive, with clients appreciating their knowledge, reliability, and commitment to client success, making them a suitable partner for organizations seeking to enhance their leadership and sales capabilities.
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Software Information technology DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Accountability Now's competitive pricing and perceived value for money. For instance, a CEO noted that Accountability Now provided 'good value for cost' and fit within their budget, while another emphasized the team's ability to deliver significant results for their investment. Overall, feedback reflects a positive sentiment regarding the company's pricing structure and the tangible benefits received, suggesting that clients feel they receive substantial returns on their financial commitments.Was this helpful?
More responsive than most other service providers
Get in TouchAccountability Now is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$300+ / hr2 - 9Jacksonville, FL
Services provided
10% Call Center Services20% IT Managed Services15% Cloud Consulting & SI +5 services15% Cybersecurity15% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% IT Staff AugmentationFounded in 2018, Jacksonville IT Solutions, Medical and Dental IT Services is an IT managed services company. The agency focuses on IT managed services and cloud consulting & SI.
Read moreSee All Locations (2)Jacksonville, FL
3545 St Johns Bluff Rd S Ste 1
Jacksonville, FL 322462 - 5
9049908477
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$1,000+$50 - $99 / hr10 - 49Jacksonville, FL
Services provided
10% Content Marketing10% Conversion Optimization10% Demand Generation Marketing +7 services10% Digital Strategy10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI DesignExalt Marketing LLC is a Marketing Strategy company. They are headquartered in Jacksonville, Florida, and their services include Marketing Strategy and Digital Strategy.
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$1,000+Undisclosed2 - 9Ponte Vedra Beach, FL
Services provided
100% Sales OutsourcingPipeUp is a Sales Outsourcing company. Launched in 2022, the firm focuses on Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
20% AI Development10% Advertising10% Business Consulting +6 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingMECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
10% AI Development10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web DevelopmentEstablished in 2015, Automate Scale, a small Content Marketing company, is located in Jacksonville, Florida. Their services include Content Marketing and Email Marketing.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Ponte Vedra Beach, FL
Services provided
20% Fractional CMO Services20% Pay Per Click20% Sales Outsourcing +3 services20% Search Engine Optimization10% Content Marketing10% Content Writing ServicesIntegrated Growth Parnters is a SEO services firm launched in 2022. The small team specializes in Search Engine Optimization and Pay Per Click.
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$5,000+$100 - $149 / hr2 - 9Jacksonville, FL
Services provided
20% Advertising20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Email Marketing10% Sales OutsourcingPerspective Edge is an Advertising company founded in 2013. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
10% Call Center Services20% Pay Per Click20% Search Engine Optimization +5 services10% Content Marketing10% Custom Software Development10% E-Commerce Development10% UX/UI Design10% Web DevelopmentCheric Information Network Technologies Pvt. Ltd. Is a Jacksonville, Florida-based SEO services firm. The team specializes in Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr50 - 249Palm Coast, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Palm Coast, FL
11 Commerce Boulevard
Palm Coast, FL 3216410 - 15
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
50% BI & Big Data Consulting & SI50% Sales OutsourcingBusiness intelligence company and Sales Outsourcing company Intoli was launched in 2015. The team offers BI & big data consulting & SI and Sales Outsourcing and is in Gainesville, Florida.
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UndisclosedUndisclosed1,000 - 9,999Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Corporate Training & Coaching +1 service25% HR ConsultingSum Total Systems Inc is a call center company. The team focuses on Call Center Services and Corporate Training & Coaching, and the company is based in Gainesville, Florida.
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UndisclosedUndisclosed10,000+Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Corporate Training & Coaching +1 service25% Public RelationsFounded in 1978, Three Rivers Legal Services Inc is an answering service company. Their services include Call Center Services and Corporate Training & Coaching.
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$1,000+< $25 / hr50 - 249Gainesville, FL
Services provided
10% Call Center Services20% Accounting20% Custom Software Development +4 services20% Digital Strategy10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingRccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Social Media Marketing +1 service25% Web DevelopmentSwap Your Auto, a division of Brockport Development, LLC is a phone answering service. Established in 2014, the team specializes in Call Center Services and Business Consulting.
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List of the Top Jacksonville Call Center Companies & Voice Services
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Jacksonville, FL
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Orange Park, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
25.9/40.016.8/20 Reviews5/10 Clients & Experience4.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$300+ / hr2 - 9Jacksonville, FL
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49Jacksonville, FL
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9Ponte Vedra Beach, FL
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Ability to deliver
4.3/40.00/20 Reviews0.6/10 Clients & Experience3.7/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
UndisclosedUndisclosed2 - 9Ponte Vedra Beach, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Jacksonville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr50 - 249Palm Coast, FL
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed2 - 9Gainesville, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other
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