Top BPO Companies in Florida
15 Leaders 15 Contenders
426 Companies
List of the Top Florida BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Communicative
Unity Communications has received overwhelmingly positive feedback regarding their communication effectiveness. Clients highlighted their responsiveness and open lines of communication, with one stating, "Communication has been open and helpful, with regular check-ins that make it easy to stay aligned." Another client noted, "Unity Communications’ communication was great, and the speed of their feedback was impressive." Overall, clients appreciate their proactive approach and the clarity they provide throughout project management.-
Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021Great communication.
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Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. The emphasis on communication really stands out to me, as well as the flexibility of accommodating new tasks.
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Back Office Services for Telecommunications Company
5.0 Jan 30, 2020They’re very good communicators. They respond right away if I need something. On the flip side, I get status updates as they’re working on projects, and they reach out immediately if there are any hiccups.
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Outsourcing Project for Warehousing Company
5.0 Jul 2, 2019They're great communicators and let us know about possible delays. We usually used phone calls to stay in touch. They're very professional and willing to understand our business.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves FloridaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Open to feedback
Clients have consistently praised Top Customer Service for their responsiveness and openness to feedback. One client noted their team's adaptability, highlighting that they quickly made adjustments to meet expectations. Another review emphasized their structured project management and clear communication, stating that they were receptive to feedback throughout the engagement. Overall, sentiment regarding their openness to feedback is highly positive, suggesting a strong commitment to client satisfaction and continuous improvement.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Construction Company
5.0 Feb 20, 2026Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves FloridaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed50 - 249Hollywood, FL
Services provided
30% Transcription30% Translation20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingSpeechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
Read moreSee All Locations (2)Hollywood, FL
200 South Park Road Suite 301
Hollywood, FL 330216 - 9
650.290.7774
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UndisclosedUndisclosed1,000 - 9,999Tampa, FL
Services provided
20% Corporate Training & Coaching20% Logistics & Supply Chain Consulting20% Market Research +3 services20% Product Design10% Document Digitization & Management10% Warehousing & DistributionApollo Retail is a large Market Research company based in Tampa, Florida and Charlotte, North Carolina. The team offers Market Research and Product Design.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
30% Back Office Outsourcing20% Recruiting20% Staffing +2 services15% Employer of Record (EOR) Services15% IT Staff AugmentationSee all 4 projectsTalento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values.
Industry Experience
Talento has demonstrated significant expertise in the Logistics & Supply Chain and Consumer Products industries. Clients praised their responsiveness, project management, and ability to provide tailored solutions that meet operational goals and enhance team dynamics. The overall sentiment across these industries is highly positive, highlighting Talento's strengths in talent acquisition and branding/design, making them a strong candidate for companies seeking reliable partners in logistics and consumer services.
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Logistics & Supply Chain Supply Chain, Logistics, and Transport Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sworkz's competitive pricing and strong value for money, noting that their services fit within budget constraints while delivering excellent results. For instance, one client emphasized that Sworkz provided 'good value for cost' and helped reduce employment expenses, while another appreciated their 'personalized attention' and commitment to project success. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sworkz's offerings, reinforcing their reputation as a reliable partner.Was this helpful?
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See All Locations (3)Boca Raton, FL
851 Broken Sound Parkway
Boca Raton, FL 3348710 - 15
(305) 614-1090
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Undisclosed$200 - $300 / hr50 - 249Pensacola, FL
Services provided
35% Financial Advising & Planning15% Back Office Outsourcing15% Business Consulting +5 services10% Financial Consulting10% HR Consulting5% Commercial Financing5% Contract Manufacturing5% Finance & Accounting Outsourcing (FAO)Anglin Reichmann Armstrong, PC is a midsize Financial Advising & Planning company. Established in 1990, the team offers Financial Advising & Planning and Business Consulting.
Read moreSee All Locations (2)Pensacola, FL
25 West Government Street
Pensacola, FL 3250221 - 30
(850) 438-3622
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$1,000+< $25 / hr50 - 249Gainesville, FL
Services provided
20% Accounting20% Custom Software Development20% Digital Strategy +4 services10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingRccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Call Center Services25% Customer Service Outsourcing15% Sales OutsourcingEstablished in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Venice, FL
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Venice, FL
181 Center Rd
Venice, FL 342852 - 5
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UndisclosedUndisclosed10,000+Gainesville, FL
Services provided
25% Business Consulting25% Call Center Services25% Corporate Training & Coaching +1 service25% Public RelationsFounded in 1978, Three Rivers Legal Services Inc is an answering service company. Their services include Call Center Services and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesTelephone answering service A Live Answer was launched in 2008. The small team specializes in Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Naples, FL
Services provided
20% Accounting20% Back Office Outsourcing20% Branding +2 services20% Conversion Optimization20% Financial Advising & PlanningSouthdesk is a branding company. In Naples, Florida and Medellín, Colombia, the team provides Branding and Conversion Optimization.
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UndisclosedUndisclosed250 - 999Orlando, FL
Services provided
25% AI Consulting25% AI Development25% Customer Service Outsourcing +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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Undisclosed$100 - $149 / hr2 - 9Fort Myers, FL
Services provided
70% Sales Outsourcing20% IT Strategy Consulting10% Business ConsultingHeadquartered in Fort Myers, Florida, North America Entry + GTM is a Sales Outsourcing company. They offer Sales Outsourcing and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Sarasota, FL
Services provided
20% Sales Outsourcing20% Web Development10% Cloud Consulting & SI +5 services10% Digital Strategy10% Logo10% Product Design10% Social Media Marketing10% UX/UI DesignID8.io, a small web development company, is based in Sarasota, Florida. Their services include Web Development and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Sarasota, FL
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +3 services20% Social Media Marketing10% Custom Software Development10% UX/UI DesignLaunched in 2001, XL Technologies, a small social media marketing agency, is based in Sarasota, Florida. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Daytona Beach, FL
Services provided
20% Call Center Services20% Fulfillment20% Print Design +3 services20% Web Development10% Advertising10% Email MarketingMidlantic Marketing Solutions, a small print design company, is based in Daytona Beach, Florida. Their services include Print Design and Web Development.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
40% Pay Per Click20% Affiliate Marketing20% Mobile & App Marketing +1 service20% Sales OutsourcingLaunched in 2010, Grabads Media Group, a small PPC company, is located in Tampa, Florida. Their team offers Pay Per Click and Mobile & App Marketing.
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UndisclosedUndisclosed10 - 49Ocala, FL
Services provided
20% Back Office Outsourcing20% Pay Per Click20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignLuxury Brand Marketing, a small social media marketing company, is in Ocala, Florida. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
20% CRM Consulting and SI20% Marketing Strategy20% Sales Outsourcing +4 services10% BI & Big Data Consulting & SI10% Business Consulting10% Low/No Code Development10% Market ResearchMcGaw is a small Marketing Strategy company launched in 2014. Their team focuses on Marketing Strategy and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Lake Park, FL
Services provided
85% Call Center Services15% Customer Service OutsourcingAnswer all is a call center. They were established in 1984, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Orlando, FL
Services provided
100% Call Center ServicesSummit Broadband is a call center service. In Orlando, Florida, their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
100% Call Center ServicesLaunched in 2003, Hotel Internet Services is a midsize telephone answering service headquartered in Clearwater, Florida. Their team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Orlando, FL
Services provided
100% Call Center ServicesFourteen IP is an answering service company. They focus on Call Center Services and were founded in 2008.
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UndisclosedUndisclosed1,000 - 9,999Gainesville, FL
Services provided
25% Business Consulting25% Call Center Services25% Corporate Training & Coaching +1 service25% HR ConsultingSum Total Systems Inc is a call center company. The team focuses on Call Center Services and Corporate Training & Coaching, and the company is based in Gainesville, Florida.
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UndisclosedUndisclosed50 - 249North Miami, FL
Services provided
15% Content Marketing15% Conversion Optimization15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Design10% Social Media MarketingContent Marketing company Web Marketing For Dentists was established in 2003. The midsize team specializes in Content Marketing and Conversion Optimization.
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$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
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$1,000+$100 - $149 / hr2 - 9Orlando, FL
Services provided
40% Email Marketing40% Sales Outsourcing20% AdvertisingEmail Marketing company Office Optim Lead Generation was established in 2021. The agency provides Email Marketing and Sales Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249Tampa, FL
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Recruitment Process OutsourcingPercentChase Recruiters, a midsize Back Office Outsourcing company, is in Tampa, Florida. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Palm Coast, FL
Services provided
20% Back Office Outsourcing20% Content Marketing20% Event Marketing +2 services20% Public Relations20% Web DesignLaunched in 2020, Beegle-Levin Strategies is a Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
40% Cloud Consulting & SI40% ECM Consulting and SI20% Document Digitization & ManagementADOC Solutions Inc is a small cloud consulting & SI company. They provide cloud consulting & SI and ECM consulting and SI and were founded in 1996.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
40% Pay Per Click40% Search Engine Optimization20% Sales OutsourcingNeed SEO is a SEO company launched in 2010. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Custom Software Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentIFame Media is a Tampa, Florida-based SEO services firm. Established in 2010, the team offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Advertising20% Branding20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingSky Strategic Marketing, an Advertising company, was founded in 2011. They specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% UX/UI DesignAvenue Media, a small branding agency, is based in Sarasota, Florida. Their services include Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Content Marketing20% Email Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingStrategic Vantage Marketing & Public Relations is a PR firm. Their team is based in Miami, Florida and specializes in Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Fort Myers, FL
Services provided
20% Fulfillment10% Back Office Outsourcing10% Call Center Services +6 services10% Graphic Design10% Logo10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2020, NYDSTech BPO Solutions, a small Fulfillment company, is headquartered in Fort Myers, Florida. Their services include Fulfillment and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
40% Business Consulting20% Accounting20% Back Office Outsourcing +1 service20% HR OutsourcingTried & True Consulting is a small Business Consulting company launched in 2009. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9DeLand, FL
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Back Office Outsourcing +1 service20% Cloud Consulting & SISmall IT strategy consulting company Prevail Tech Consulting, is located in DeLand, Florida. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Sunrise, FL
Services provided
20% Email Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Video ProductionSocial media marketing agency Beyond Creative is in Sunrise, Florida. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Lighthouse Point, FL
Services provided
40% CRM Consulting and SI20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingCovert Ventures is a CRM consulting and SI company launched in 2021. The team provides CRM consulting and SI and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingDesign I.T. Solutions, an IT strategy consulting company, was established in 2005. The company offers IT strategy consulting and cloud consulting & SI, and is small.
Read moreSee All Locations (2)Jacksonville, FL
165 Arlington Road North
Jacksonville, FL 322112 - 5
904-204-1191
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$5,000+$100 - $149 / hrFreelancerBoca Raton, FL
Services provided
40% Customer Service Outsourcing15% AI Consulting15% CRM Consulting and SI +3 services10% Business Consulting10% Digital Strategy10% Sales OutsourcingBased in Boca Raton, Florida, Expansion Agents is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and CRM consulting and SI and were established in 2026.
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$5,000+UndisclosedFreelancerPort Saint John, FL
Services provided
100% Sales OutsourcingArctic Outbound is a Sales Outsourcing company. The Port Saint John, Florida-based firm was established in 2026. Their services include Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999West Palm Beach, FL
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)West Palm Beach, FL
155 Blue Heron Blvd, Riviera Beach
West Palm Beach, FL 33404301 - 400
561-841-0040
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UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
50% Call Center Services30% IT Managed Services20% Other IT Consulting and SIEstablished in 2008, Tech Hero is a small Orlando, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Longwood, FL
Services provided
100% Call Center ServicesMulticom is a Longwood, Florida-based answering service. They specialize in Call Center Services and were established in 1982.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
15% Content Marketing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Video MarketingPrediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.
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Undisclosed$50 - $99 / hr2 - 9Orlando, FL
Services provided
70% Business Consulting30% Back Office OutsourcingDo Good Data is a Business Consulting company. Launched in 2024, the firm is located in Orlando, Florida. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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Undisclosed< $25 / hr50 - 249Pompano Beach, FL
Services provided
20% Customer Service Outsourcing20% HR Outsourcing20% Recruiting +3 services20% Social Media Marketing10% Accounting10% EngineeringRecruiting company Nearshore USA was founded in 2016. The midsize team provides Recruiting and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% BI & Big Data Consulting & SIIn Sao Paulo, Brazil and Orlando, Florida, Insight Sales is a CRM consulting and SI company. Launched in 2018, the team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Orlando, FL
7345 W Sand Lake Rd Ste 210
Orlando, FL 328191
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr50 - 249Parkland, FL
Ability to deliver
31/40.016.4/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Fort Lauderdale, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr2 - 9North Fort Myers, FL
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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