Top BPO Companies in Florida
383 Companies
List of the Top Florida BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves FloridaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Content Marketing20% Email Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingStrategic Vantage Marketing & Public Relations is a PR firm. Their team is based in Miami, Florida and specializes in Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Fort Myers, FL
Services provided
20% Fulfillment10% Back Office Outsourcing10% Call Center Services +6 services10% Graphic Design10% Logo10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2020, NYDSTech BPO Solutions, a small Fulfillment company, is headquartered in Fort Myers, Florida. Their services include Fulfillment and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves FloridaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves FloridaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
40% Business Consulting20% Accounting20% Back Office Outsourcing +1 service20% HR OutsourcingTried & True Consulting is a small Business Consulting company launched in 2009. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9DeLand, FL
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Back Office Outsourcing +1 service20% Cloud Consulting & SISmall IT strategy consulting company Prevail Tech Consulting, is located in DeLand, Florida. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Sunrise, FL
Services provided
20% Email Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Video ProductionSocial media marketing agency Beyond Creative is in Sunrise, Florida. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Lighthouse Point, FL
Services provided
40% CRM Consulting and SI20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingCovert Ventures is a CRM consulting and SI company launched in 2021. The team provides CRM consulting and SI and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingDesign I.T. Solutions, an IT strategy consulting company, was established in 2005. The company offers IT strategy consulting and cloud consulting & SI, and is small.
Read moreSee All Locations (2)Jacksonville, FL
165 Arlington Road North
Jacksonville, FL 322112 - 5
904-204-1191
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$1,000+Undisclosed250 - 999Miami, FL
Services provided
90% Sales Outsourcing10% Email MarketingSee all 4 projectsSopro is a lead generation company that specializes in creating and managing email outreach campaigns for businesses across various industries. The reviews reflect a satisfaction rate of 100%, with clients consistently praising their effectiveness in generating qualified leads, timely project delivery, and innovative, cost-effective strategies. Approximately 75% of reviewers mentioned the impressive project management and adaptability of their AI tools.
Reviews mention Exceptional performance
The feedback from Tessellation Software LLC highlights Sopro's exceptional performance in delivering high-quality marketing solutions. The CEO emphasized their proactive approach, timely delivery, and attention to detail, stating, 'All items of work were delivered on time and, more importantly, with exceptional quality.' Furthermore, the dedication of Sopro's professionals was noted as 'incredibly dedicated to ensuring our success,' showcasing their unmatched technology and effective outreach strategies.-
Outreach Campaign for Software Dev Company
5.0 Nov 29, 2025All items of work were delivered on time and, more importantly, with exceptional quality and attention to detail. They were proactive in suggesting ways we could approach the marketing in different ways and have greatly improved our company's outreach approach -- an impact that will go long beyond the end of this particular marketing campaign. The professionals at Sopro who were assigned to us and worked with us throughout the process were incredibly dedicated to ensuring our success and the technology of the company is, from our experience unmatched.
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4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Sopro highlight a strong overall sentiment, emphasizing their effectiveness in lead generation and project management. Clients praised their tailored outreach campaigns, with one noting a drop in cost per lead to $48 and another highlighting a significant increase in sales opportunities. Reviewers consistently mentioned Sopro's professionalism, timely delivery, and proactive communication. Notably, clients appreciated the adaptability of Sopro's services to meet specific business needs, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Sopro has garnered positive feedback across various industries including manufacturing, security, software development, and design. Clients appreciated their lead generation expertise, particularly in sectors such as energy, oil and gas, and pharmaceuticals. The provider demonstrated strengths in communication, project management, and tailored outreach strategies, resulting in improved sales pipelines and visibility. Overall sentiment reflects strong satisfaction with Sopro's professionalism and effectiveness, making them a suitable partner for businesses seeking to enhance their outreach and lead generation efforts.
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Other industries Manufacturing DesignWas this helpful?
See All Locations (3)Miami, FL
3401 North Miami Avenue
Miami, FL 3312710 - 15
+1 786-724-2007
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$5,000+$100 - $149 / hrFreelancerBoca Raton, FL
Services provided
40% Customer Service Outsourcing15% AI Consulting15% CRM Consulting and SI +3 services10% Business Consulting10% Digital Strategy10% Sales OutsourcingBased in Boca Raton, Florida, Expansion Agents is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and CRM consulting and SI and were established in 2026.
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$1,000+< $25 / hr1,000 - 9,999West Palm Beach, FL
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)West Palm Beach, FL
155 Blue Heron Blvd, Riviera Beach
West Palm Beach, FL 33404301 - 400
561-841-0040
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UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
50% Call Center Services30% IT Managed Services20% Other IT Consulting and SIEstablished in 2008, Tech Hero is a small Orlando, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Longwood, FL
Services provided
100% Call Center ServicesMulticom is a Longwood, Florida-based answering service. They specialize in Call Center Services and were established in 1982.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
15% Content Marketing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Video MarketingPrediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.
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Undisclosed$50 - $99 / hr2 - 9Orlando, FL
Services provided
70% Business Consulting30% Back Office OutsourcingDo Good Data is a Business Consulting company. Launched in 2024, the firm is located in Orlando, Florida. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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Undisclosed< $25 / hr50 - 249Pompano Beach, FL
Services provided
20% Customer Service Outsourcing20% HR Outsourcing20% Recruiting +3 services20% Social Media Marketing10% Accounting10% EngineeringRecruiting company Nearshore USA was founded in 2016. The midsize team provides Recruiting and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% BI & Big Data Consulting & SIIn Sao Paulo, Brazil and Orlando, Florida, Insight Sales is a CRM consulting and SI company. Launched in 2018, the team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Orlando, FL
7345 W Sand Lake Rd Ste 210
Orlando, FL 328191
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$1,000+< $25 / hr50 - 249Brandon, FL
Services provided
20% Call Center Services20% Custom Software Development20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentEstablished in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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$1,000+$100 - $149 / hr2 - 9Tampa, FL
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingAli Dahmash, a social media marketing agency, is based in Tampa, Florida. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
100% Back Office OutsourcingOffice Edge Miami is a small Back Office Outsourcing company based in Miami, Florida. The team provides Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
50% Call Center Services50% Cloud Consulting & SIDefinitive Services Inc. Is an answering service and cloud consulting & SI company founded in 2007. The team offers Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Panama City Beach, FL
Services provided
80% Call Center Services20% HR ConsultingCall center service explicatus was founded in 2019. The small team offers Call Center Services and HR Consulting.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Cybersecurity20% IT Managed Services15% AI Development +3 services15% Document Digitization & Management15% IT Strategy Consulting15% Robotics Process AutomationHappy Cub Technologies, Inc. Is a Cybersecurity company. They focus on Cybersecurity and IT managed services and were founded in 2020. The agency is located in Tampa, Florida.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
50% BI & Big Data Consulting & SI50% Sales OutsourcingBusiness intelligence company and Sales Outsourcing company Intoli was launched in 2015. The team offers BI & big data consulting & SI and Sales Outsourcing and is in Gainesville, Florida.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Affiliate Marketing20% Business Consulting15% Branding +3 services15% Content Marketing15% E-Commerce Development15% Sales OutsourcingCada Consult is a small Affiliate Marketing company located in Miami, Florida. The team provides Affiliate Marketing and Business Consulting.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
50% Web Development25% Back Office Outsourcing25% Call Center ServicesNicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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$5,000+$25 - $49 / hr2 - 9Hollywood, FL
Services provided
50% AR/VR Development10% Call Center Services10% UX/UI Design +4 services10% Web Design10% Web Development5% Print Design5% Social Media MarketingAR/VR development company Virtual Bird LLC provides AR/VR development and UX/UI Design. They are headquartered in Hollywood, Florida and Bogota, Colombia.
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$1,000+< $25 / hr10 - 49Plantation, FL
Services provided
40% Back Office Outsourcing20% Translation10% Accounting +3 services10% Business Consulting10% Custom Software Development10% Web DesignFounded in 2010, Nomosots Outsourcing is a small Jamshedpur, India-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Translation.
Read moreSee All Locations (2)Plantation, FL
940 NW 92
Plantation, FL 333242 - 5
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Undisclosed$100 - $149 / hr50 - 249Jacksonville, FL
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% Enterprise App Modernization10% IT Managed Services10% IT Strategy ConsultingMidsize software development company eLink Business Innovations, is located in Jacksonville, Florida. Their services include Custom Software Development and Enterprise App Modernization.
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$5,000+$100 - $149 / hr50 - 249Weston, FL
Services provided
40% Marketing Strategy20% Custom Software Development20% Direct Marketing +2 services10% Call Center Services10% Video ProductionOptime Consulting is a midsize Marketing Strategy company launched in 1998. Their team offers Marketing Strategy and Custom Software Development.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
20% AI Development10% Advertising10% Business Consulting +6 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingMECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Translation20% Call Center Services20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Hialeah, FL
Services provided
25% Business Consulting25% Tax Law20% Accounting +5 services10% Back Office Outsourcing5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% Finance Law5% Financial ConsultingMCM ACCOUNTING & TAX SERVICES is a Business Consulting company. They are in Hialeah, Florida and have small team. Their team provides Business Consulting and Tax Law.
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$1,000+$50 - $99 / hr2 - 9Cape Coral, FL
Services provided
35% Business Consulting15% Business Continuity Management15% Corporate Training & Coaching +4 services15% Sales Outsourcing10% Financial Consulting5% Market Research5% Marketing StrategyLocated in Cape Coral, Florida, Northstar Endeavor LLC is a Business Consulting company. The team focuses on Business Consulting and Corporate Training & Coaching.
Read more -
$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosedFreelancerFort Pierce, FL
Services provided
20% Content Writing Services20% Sales Outsourcing20% Web Design +3 services15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickLocated in Fort Pierce, Florida, AI Advantaged is a web design company. Founded in 2023, the team provides Web Design and Sales Outsourcing.
Read more -
$25,000+$50 - $99 / hr10 - 49Miami, FL
Services provided
15% Document Digitization & Management15% Product Design10% AR/VR Development +10 services10% Custom Software Development10% Web Development5% API Development5% Application Management & Support5% Application Testing5% Architectural Design5% Enterprise App Modernization5% Microservices Architecture Services5% Mobile App Development5% UX/UI DesignKreios SARL, a Product Design company, was launched in 2006. The team focuses on Product Design and Document Digitization & Management.
Read moreSee All Locations (2)Miami, FL
3401 North Miami Avenue
Miami, FL 331272 - 5
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UndisclosedUndisclosed2 - 9St. Petersburg, FL
Services provided
40% Sales Outsourcing30% BI & Big Data Consulting & SI30% Pay Per ClickFuel Digital is a Sales Outsourcing company. In St. Petersburg, Florida, their team specializes in Sales Outsourcing and Pay Per Click.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Advertising20% Branding20% Video Marketing +4 services10% Sales Outsourcing10% Social Media Marketing10% UX/UI Design10% Web DesignSulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
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UndisclosedUndisclosed10 - 49New Smyrna Beach, FL
Services provided
10% Back Office Outsourcing10% Business Consulting10% Content Marketing +7 services10% Content Writing Services10% Event Marketing10% Logistics & Supply Chain Consulting10% Marketing Strategy10% Public Relations10% Search Engine Optimization10% Web DesignProVision Partners, a PR firm, was founded in 2019. The small team offers Public Relations and Marketing Strategy.
Read moreSee All Locations (2)New Smyrna Beach, FL
435 Canal St Ste 210
New Smyrna Beach, FL 321682 - 5
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Undisclosed$25 - $49 / hrFreelancerOrlando, FL
Services provided
30% Low/No Code Development30% Robotics Process Automation20% CRM Consulting and SI +2 services10% Business Consulting10% Document Digitization & ManagementInnovative Media Creations, a small Low/No Code Development company, is based in Orlando, Florida. Their services include Low/No Code Development and Robotics Process Automation.
Read more -
UndisclosedUndisclosed2 - 9Largo, FL
Services provided
45% Accounting25% Finance & Accounting Outsourcing (FAO)20% Business Consulting +1 service10% Back Office OutsourcingJackson and Associates, CPA is an Accounting company. They were founded in 2005 and specialize in Accounting and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
50% Business Consulting20% Corporate Training & Coaching10% Back Office Outsourcing +2 services10% HR Consulting10% Marketing StrategyHaggerty Strategic Solutions is a Business Consulting company launched in 2013. The team specializes in Business Consulting and Corporate Training & Coaching and is based in Jacksonville, Florida.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Branding10% Event Marketing +7 services10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media Marketing10% Video Production10% Web DevelopmentFounded in 1998, KSC Inc. Is an Advertising company. The team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Conversion Optimization10% Cybersecurity +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentLaunched in 2018, Martin Gawlak Company, a small Advertising company, is in Sarasota, Florida and Fort Pierce, Florida. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Tallahassee, FL
Services provided
10% Application Testing10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% Cloud Consulting & SI10% E-Commerce Development10% ERP Consulting and SI10% IT Staff Augmentation10% IT Strategy Consulting10% Web Design10% Web DevelopmentSyaRose Technology Services Inc is a web design agency. In Tallahassee, Florida and Westerville, Ohio, the agency was founded in 2015. Their services include Web Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
20% Business Consulting20% Corporate Training & Coaching10% Financial Consulting +5 services10% Market Research10% Marketing Strategy10% Recruiting10% Sales Outsourcing10% StaffingEstablished in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
31.1/40.017.6/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
33/40.016.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
21.6/40.017/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr50 - 249Tampa, FL
Ability to deliver
23.3/40.017.6/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Ability to deliver
16.8/40.00/20 Reviews8.3/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr50 - 249Weston, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing
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