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$1,000+Undisclosed250 - 999Serves FloridaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a professional customer support and call handling company offering tailored solutions across various industries. They consistently receive positive feedback, with 100% of reviewers praising their professionalism and ability to enhance client communication. Approximately 90% of clients noted improved response times and increased customer satisfaction. Clients value their seamless project management and commitment to understanding brand voices.
Reviews mention Collaborative
The feedback reflects a highly positive sentiment regarding collaboration with Top Customer Service. Clients noted the team's excellent communication, responsiveness, and professionalism, describing them as an extension of their own company. One client emphasized the smooth collaboration and quick adjustments made by the team to meet specific needs. Overall, the partnership led to improved client satisfaction and efficiency, with tasks often delivered ahead of schedule.-
Customer Support & VA Services for Consulting Company
5.0 Dec 10, 2025They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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16 of 16 reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Timely
Overall, client sentiment regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently commend their ability to deliver projects on time and adapt to varying needs. For instance, one client noted, 'Hugo's commitment to on-time deliveries has been nothing short of impressive,' while another highlighted their 'timely delivery' and 'exceptional service.' These testimonials reflect a strong reputation for reliability and responsiveness, making Hugo a dependable partner in project management.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$100,000+Undisclosed10,000+Serves FloridaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Panama City Beach, FL
Services provided
80% Call Center Services20% HR ConsultingCall center service explicatus was founded in 2019. The small team offers Call Center Services and HR Consulting.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Cybersecurity20% IT Managed Services15% AI Development +3 services15% Document Digitization & Management15% IT Strategy Consulting15% Robotics Process AutomationHappy Cub Technologies, Inc. Is a Cybersecurity company. They focus on Cybersecurity and IT managed services and were founded in 2020. The agency is located in Tampa, Florida.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
50% BI & Big Data Consulting & SI50% Sales OutsourcingBusiness intelligence company and Sales Outsourcing company Intoli was launched in 2015. The team offers BI & big data consulting & SI and Sales Outsourcing and is in Gainesville, Florida.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
20% Affiliate Marketing20% Business Consulting15% Branding +3 services15% Content Marketing15% E-Commerce Development15% Sales OutsourcingCada Consult is a small Affiliate Marketing company located in Miami, Florida. The team provides Affiliate Marketing and Business Consulting.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
50% Web Development25% Back Office Outsourcing25% Call Center ServicesNicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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$5,000+$25 - $49 / hr2 - 9Hollywood, FL
Services provided
50% AR/VR Development10% Call Center Services10% UX/UI Design +4 services10% Web Design10% Web Development5% Print Design5% Social Media MarketingAR/VR development company Virtual Bird LLC provides AR/VR development and UX/UI Design. They are headquartered in Hollywood, Florida and Bogota, Colombia.
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$1,000+< $25 / hr10 - 49Plantation, FL
Services provided
40% Back Office Outsourcing20% Translation10% Accounting +3 services10% Business Consulting10% Custom Software Development10% Web DesignFounded in 2010, Nomosots Outsourcing is a small Jamshedpur, India-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Translation.
Read moreSee All Locations (2)Plantation, FL
940 NW 92
Plantation, FL 333242 - 5
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Undisclosed$100 - $149 / hr50 - 249Jacksonville, FL
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% Enterprise App Modernization10% IT Managed Services10% IT Strategy ConsultingMidsize software development company eLink Business Innovations, is located in Jacksonville, Florida. Their services include Custom Software Development and Enterprise App Modernization.
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$5,000+$100 - $149 / hr50 - 249Weston, FL
Services provided
40% Marketing Strategy20% Custom Software Development20% Direct Marketing +2 services10% Call Center Services10% Video ProductionOptime Consulting is a midsize Marketing Strategy company launched in 1998. Their team offers Marketing Strategy and Custom Software Development.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
Services provided
20% AI Development10% Advertising10% Business Consulting +6 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingMECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
60% Translation20% Call Center Services20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Hialeah, FL
Services provided
25% Business Consulting25% Tax Law20% Accounting +5 services10% Back Office Outsourcing5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% Finance Law5% Financial ConsultingMCM ACCOUNTING & TAX SERVICES is a Business Consulting company. They are in Hialeah, Florida and have small team. Their team provides Business Consulting and Tax Law.
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$1,000+$50 - $99 / hr2 - 9Cape Coral, FL
Services provided
35% Business Consulting15% Business Continuity Management15% Corporate Training & Coaching +4 services15% Sales Outsourcing10% Financial Consulting5% Market Research5% Marketing StrategyLocated in Cape Coral, Florida, Northstar Endeavor LLC is a Business Consulting company. The team focuses on Business Consulting and Corporate Training & Coaching.
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$10,000+$300+ / hr2 - 9Wilton Manors, FL
Services provided
25% AI Consulting25% AI Development20% AI Agents +2 services15% Custom Software Development15% Document Digitization & ManagementNextautomation is a small AI Consulting company in Wilton Manors, Florida. The team offers AI Consulting and Artificial Intelligence.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosedFreelancerFort Pierce, FL
Services provided
20% Content Writing Services20% Sales Outsourcing20% Web Design +3 services15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickLocated in Fort Pierce, Florida, AI Advantaged is a web design company. Founded in 2023, the team provides Web Design and Sales Outsourcing.
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$25,000+$50 - $99 / hr10 - 49Miami, FL
Services provided
15% Document Digitization & Management15% Product Design10% AR/VR Development +10 services10% Custom Software Development10% Web Development5% API Development5% Application Management & Support5% Application Testing5% Architectural Design5% Enterprise App Modernization5% Microservices Architecture Services5% Mobile App Development5% UX/UI DesignKreios SARL, a Product Design company, was launched in 2006. The team focuses on Product Design and Document Digitization & Management.
Read moreSee All Locations (2)Miami, FL
3401 North Miami Avenue
Miami, FL 331272 - 5
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$1,000+< $25 / hr50 - 249Tallahassee, FL
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Insurance Services & Brokers +1 service25% TranscriptionHealth Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Tallahassee, FL
Welaunee Boulevard
Tallahassee, FL 323082 - 5
6892205878
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UndisclosedUndisclosed2 - 9St. Petersburg, FL
Services provided
40% Sales Outsourcing30% BI & Big Data Consulting & SI30% Pay Per ClickFuel Digital is a Sales Outsourcing company. In St. Petersburg, Florida, their team specializes in Sales Outsourcing and Pay Per Click.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Advertising20% Branding20% Video Marketing +4 services10% Sales Outsourcing10% Social Media Marketing10% UX/UI Design10% Web DesignSulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
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UndisclosedUndisclosed10 - 49New Smyrna Beach, FL
Services provided
10% Back Office Outsourcing10% Business Consulting10% Content Marketing +7 services10% Content Writing Services10% Event Marketing10% Logistics & Supply Chain Consulting10% Marketing Strategy10% Public Relations10% Search Engine Optimization10% Web DesignProVision Partners, a PR firm, was founded in 2019. The small team offers Public Relations and Marketing Strategy.
Read moreSee All Locations (2)New Smyrna Beach, FL
435 Canal St Ste 210
New Smyrna Beach, FL 321682 - 5
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$1,000+$25 - $49 / hrFreelancerMelbourne, FL
Services provided
10% AI Agents10% AI Consulting10% AI Development +9 services10% CRM Consulting and SI10% Conversion Optimization10% Demand Generation Marketing10% Generative AI10% Sales Outsourcing5% Call Center Services5% Email Marketing5% IT Strategy Consulting5% SMS MarketingApex Social Co is an AI Consulting company. Their small team of employees is located in Melbourne, Florida. Their team specializes in AI Consulting and Artificial Intelligence.
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Undisclosed$100 - $149 / hrFreelancerAve Maria, FL
Services provided
20% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +4 services15% Document Digitization & Management10% Business Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIIT strategy consulting company Stilwell Support was founded in 2024. The small team focuses on IT strategy consulting and IT managed services.
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Undisclosed$25 - $49 / hrFreelancerOrlando, FL
Services provided
30% Low/No Code Development30% Robotics Process Automation20% CRM Consulting and SI +2 services10% Business Consulting10% Document Digitization & ManagementInnovative Media Creations, a small Low/No Code Development company, is based in Orlando, Florida. Their services include Low/No Code Development and Robotics Process Automation.
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UndisclosedUndisclosed2 - 9Largo, FL
Services provided
45% Accounting25% Finance & Accounting Outsourcing (FAO)20% Business Consulting +1 service10% Back Office OutsourcingJackson and Associates, CPA is an Accounting company. They were founded in 2005 and specialize in Accounting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
50% Business Consulting20% Corporate Training & Coaching10% Back Office Outsourcing +2 services10% HR Consulting10% Marketing StrategyHaggerty Strategic Solutions is a Business Consulting company launched in 2013. The team specializes in Business Consulting and Corporate Training & Coaching and is based in Jacksonville, Florida.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Branding10% Event Marketing +7 services10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media Marketing10% Video Production10% Web DevelopmentFounded in 1998, KSC Inc. Is an Advertising company. The team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Conversion Optimization10% Cybersecurity +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentLaunched in 2018, Martin Gawlak Company, a small Advertising company, is in Sarasota, Florida and Fort Pierce, Florida. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Tallahassee, FL
Services provided
10% Application Testing10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% Cloud Consulting & SI10% E-Commerce Development10% ERP Consulting and SI10% IT Staff Augmentation10% IT Strategy Consulting10% Web Design10% Web DevelopmentSyaRose Technology Services Inc is a web design agency. In Tallahassee, Florida and Westerville, Ohio, the agency was founded in 2015. Their services include Web Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
20% Business Consulting20% Corporate Training & Coaching10% Financial Consulting +5 services10% Market Research10% Marketing Strategy10% Recruiting10% Sales Outsourcing10% StaffingEstablished in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% Financial Consulting10% Marketing Strategy10% Product Design10% Sales Outsourcing10% Social Media Marketing10% Staffing10% Web DevelopmentTWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9West Palm Beach, FL
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Conversion Optimization +5 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Web Design10% Web DevelopmentGorilla Digital is a social media marketing company launched in 2023. The company provides Social Media Marketing and Search Engine Optimization, and is small.
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UndisclosedUndisclosed2 - 9Key West, FL
Services provided
10% Content Marketing10% Conversion Optimization10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHeadquartered in Key West, Florida, Southernmost Digital is a social media marketing agency. They provide Social Media Marketing and Content Marketing and were launched in 2018.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
10% AI Development10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web DevelopmentEstablished in 2015, Automate Scale, a small Content Marketing company, is located in Jacksonville, Florida. Their services include Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Boca Raton, FL
Services provided
10% Content Marketing10% Conversion Optimization10% E-Commerce Development +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentBBEX Marketing is a small Boca Raton, Florida-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Lakeland, FL
Services provided
20% Web Design10% Content Marketing10% Content Writing Services +6 services10% Conversion Optimization10% Market Research10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGood Intents Marketing LLC., a web design company, was launched in 2019. The team specializes in Web Design and Market Research and is headquartered in Lakeland, Florida.
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UndisclosedUndisclosed2 - 9Medley, FL
Services provided
15% Public Relations15% Search Engine Optimization15% UX/UI Design +4 services15% Video Production15% Web Design15% Web Development10% Sales OutsourcingElite X Media is a public relations firm. They are headquartered in Medley, Florida and have small team. They specialize in Public Relations and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Medley, FL
Services provided
30% Call Center Services30% IT Managed Services20% Business Consulting +1 service20% CybersecurityUlltium Consulting is a Medley, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Advertising +1 service20% Digital StrategySpark Outbound is a Marketing Strategy company. The team provides Marketing Strategy and Sales Outsourcing and is headquartered in Tampa, Florida.
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$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Mobile App Development +2 services20% Social Media Marketing20% Web DevelopmentLocated in St. Petersburg, Florida and Islamabad, Pakistan, Avorcms Services is a small social media marketing agency. The team specializes in Social Media Marketing and Web Development.
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$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing15% Sales Outsourcing +9 services5% AI Agents5% AI Development5% Application Management & Support5% Digital Asset Management5% Document Digitization & Management5% Email Marketing5% Marketing Strategy5% Other Marketing5% Recruitment Process OutsourcingFounded in 2026, PodFleet is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
25% Business Consulting25% Call Center Services25% Social Media Marketing +1 service25% Web DevelopmentSwap Your Auto, a division of Brockport Development, LLC is a phone answering service. Established in 2014, the team specializes in Call Center Services and Business Consulting.
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Undisclosed< $25 / hr10 - 49St. Petersburg, FL
Services provided
60% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +2 services5% Logistics & Supply Chain Consulting5% StaffingSolutionsZilla is a Back Office Outsourcing company. The St. Petersburg, Florida-based firm was founded in 2024. Their team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
35% Back Office Outsourcing35% Digital Strategy30% Custom Software DevelopmentBased in Miami, Florida and Ciudad de México, Mexico, nearBPO is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Digital Strategy.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignAzul SEO Solutions LLC is a social media marketing firm launched in 2016. The agency provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Content Marketing20% Marketing Strategy20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingBig Click Digital is a Marketing Strategy company. Their small team is headquartered in Tampa, Florida. Their team specializes in Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Corporate Training & Coaching20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSocial media marketing firm Shop On Fire is located in Sarasota, Florida. The team provides Social Media Marketing and Search Engine Optimization.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida BPO Services
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
22.8/40.017/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr2 - 9North Fort Myers, FL
Ability to deliver
21.4/40.016.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$150 - $199 / hr50 - 249Tampa, FL
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other
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